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Mercure Hotel Ginza Tokyo

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Excellent8.3
Based on 521 reviews
85% would recommend to a friend
Mercure Hotel Ginza Tokyo
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9.1 Exceptional location
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9.1Location
  • 200 meters to public transportation

  • Free Wi-Fi in all rooms

  • Bar

  • Shops

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Room choices
Superior Twin Non-Smoking
...
  • 23 m²
  • Non-smoking
  • 2 single beds
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Deluxe Queen Non-Smoking
...
  • City view
  • 25 m²
  • 1 queen bed
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Superior Queen - Non-Smoking
...
  • City view
  • 20 m²
  • 1 double bed
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Deluxe 2 Single Beds - No Smoking
...
  • 28 m²
  • Non-smoking
  • 2 single beds
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Superior Single - Non-Smoking
...
  • 20 m²
  • Non-smoking
  • 1 single bed
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Double Or Twin Superior
...
  • 23 m²
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Superior Queen Room
...
  • City view
  • 20 m²
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Twin Superior
...
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    Superior Twin Room 21 to 25 Sq M
    ...
    • Non-smoking
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    Superior Queen Bedroom 21 to 25 Sq M
    ...
    • Non-smoking
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    Have a question for Mercure Hotel Ginza Tokyo?

    Nearest essentials

    Airports
    • 14 kilometers to
    • Haneda International Airport (HND)
    • 57 kilometers to
    • Narita International Airport (NRT)
    Public transportation
    • 200 meters to
    • Ginza-itchōme Subway Station
    • 350 meters to
    • Higashi Ginza Subway Station
    Hospital or clinic
    • 250 meters to
    • Kobiki Town Clinic
    Pharmacy
    • 550 meters to
    • Sugi Pharmacy
    Convenience store
    • 200 meters to
    • Family Mart
    Cash withdrawal
    • 90 meters to
    • ATM

    More about

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    Verified guest reviews

    Agoda Reviews (521)
    Booking.com Reviews (569)

    5.7

    Filter by guest type:
    • Cleanliness 8.6
    • Facilities 7.2
    • Location 9.1
    • Room comfort and quality 8.4
    • Service 8.3
    • Value for money 8.1
    • Cleanliness 8.5
    • Facilities 6.6
    • Location 9.0
    • Room comfort and quality 8.2
    • Service 8.3
    • Value for money 8.0
    • Cleanliness 8.6
    • Facilities 7.0
    • Location 9.0
    • Room comfort and quality 8.5
    • Service 8.3
    • Value for money 8.2
    • Cleanliness 8.9
    • Facilities 8.0
    • Location 9.3
    • Room comfort and quality 8.4
    • Service 8.5
    • Value for money 8.1
    • Cleanliness 8.6
    • Facilities 7.0
    • Location 9.3
    • Room comfort and quality 8.4
    • Service 8.2
    • Value for money 8.3
    • Cleanliness 8.4
    • Facilities 7.4
    • Location 9.3
    • Room comfort and quality 8.3
    • Service 7.9
    • Value for money 7.7
    • Cleanliness 8.7
    • Facilities 8.0
    • Location 9.1
    • Room comfort and quality 8.3
    • Service 8.3
    • Value for money 7.9
    Provided by verified guests of Agoda
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    Room type
    • Superior Queen - Non-Smoking
    • Superior Twin Non-Smoking
    • Deluxe Queen Non-Smoking
    • Deluxe 2 Single Beds - No Smoking

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    7.6
    Tanu from Indonesia
    Family with young children
    Deluxe 2 Single Beds - No Smoking
    Stayed 5 nights in June 2017
    Good, good n good.”
    Good location from both JR Yurakucho station or Ginza Metro station . Easy to find food, McD just below n Lawson minimarket just 2 min walk. Wifi quality n coverage is good. Staff are helpful, you can ask anything. Be carefull with type of the room, is not only the size but also many differencies. It happen in most japan Hotel. I booked deluxe and superior, they are huge different. From room size, free water, coffe maker (superrior used nespresso machine, deluxe just coffee bag) They are kids friendly hotel.
    Reviewed June 21, 2017
    Dear Tanu-sama, Thank you for these long feedback about your recent stay with us. It was my pleasure to meet you and assisting you, as well as the whole team which takes an encouragement from this review. As we strive to provide an service which is meeting all our guests expectation, we are really glad to meet yours over all again. Thank you for being so loyal to our Hotel, in the future we will held the renovation next year, then for sure our rooms are over all new and nice. Please take care of yourself and be back soon. All the best for you, Johanna Quality Department
    Responded August 09, 2017
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    10.0
    Peter from Australia
    Family with teens
    Stayed 3 nights in April 2017
    Exceptional”
    A perfect location. Clean and well presented. Would definitely stay here again
    Reviewed May 01, 2017
    Dear Peter-sama, Thank you for these kind, honest and all over amazing words regarding our Mercure Hotel Tokyo Ginza and the Staff which made your stay with us so amazing. They are all really encouraged by the feedback of yours, smiling all over the face and hopes you will be back another ay to provide you once again this outstanding service. Our location is, as you said, really convenience to go to the wards of Tokyo you must see during a vacation, be it with the subway or by foot. I hope to be able to thank you personally for this feedback one day. Best regards, Johanna Quality Department
    Responded August 09, 2017
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    7.2
    Abigail from Philippines
    Family with teens
    Deluxe 2 Single Beds - No Smoking
    Stayed 4 nights in April 2017
    Very good”
    The location was great, for a Japanese hotel it was sooooooo dirty! I had to request for them to vacuum our room again as soon as we got there after check in! I wanted to vacuum it myself!
    Reviewed April 13, 2017
    Dear Abigail-sama, Thank you for taking the time to tell us about your experience at the Mercure Tokyo Ginza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johanna Guest Coordinator
    Responded August 09, 2017
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    7.2
    Lindsey from United Kingdom
    Couple
    Stayed 2 nights in March 2017
    The basic room is too small ,”
    Rooms too small ,changed straight away Breakfast excellent Staff would bend over backwards for you.
    Reviewed March 08, 2017
    Dear Lindsey-sama, thank you for the long and satisfied comment about our Mercure Hotel. We appreciate your kindness and hoping you collected a lot of amazing memories. The space in Tokyo is rare, why the hotel rooms are smaller than in other places around the world of our chain. It was our pleasure to host you in our convenience location near from everything in the heart of Tokyo. Wherever you want to go, you can reach it surly with one of the subways or the JR Line in Tokyo. Please be our guest in the near future again. Best regards, Johanna Quality Department
    Responded August 09, 2017
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    9.2
    Suhartini from Indonesia
    Family with teens
    Stayed 3 nights in January 2017
    Best place. Simple n clean”
    This is our 2nd stay at Mercure Ginza. The location is just superb, at the heart of Ginza. Close to shopping malls, rest, JR stations, all waking distance. Surely will stay here next time.
    Reviewed January 16, 2017
    Dear Suhartini-sama, thank you for the kind feedback of yours, back in January. We here at Mercure Hotel Tokyo Ginza are really happy that you liked our environment and the service we provided towards you. Our location is indeed amazing located in the Heart of Tokyo, just a stone throw away from JR and Subway, famous Fish market as well as Kabuki Theatre. We hope to see you another day as our guest and wishing you all the best, Johanna Quality Department
    Responded August 09, 2017
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    8.0
    Rosella from Philippines
    Family with teens
    Deluxe 2 Single Beds - No Smoking
    Stayed 6 nights in December 2016
    Very good hotel”
    Nice location
    Reviewed December 25, 2016
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    6.4
    Kruamat from Thailand
    Family with young children
    Stayed 2 nights in December 2014
    Good location, easy acess to shopping area in Ginza. ”
    Staffs are not helpful and unfriendly.
    Reviewed December 18, 2016
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    6.0
    Grace from Philippines
    Family with young children
    Stayed 6 nights in October 2016
    Cant complain with the location. Must improve breakfast spread or choices for its price or rate”
    Just plain location Staff not too friendly
    Reviewed November 04, 2016
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    9.6
    Jimmy from Philippines
    Couple
    Stayed 5 nights in October 2016
    Great vacation”
    We love Tokyo and we had a great stay in Mercure hotel. Great location, friendly staffs and clean hotel.
    Reviewed October 16, 2016
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    8.4
    Lollyta from Indonesia
    Family with young children
    Stayed 5 nights in October 2016
    Very good location”
    Conveniently located tokyo metro stations, a lot of restaurants nearby, 5 mins walk from shopping street.
    Reviewed October 15, 2016
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