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Mercure Tokyo Ginza

"This hotel has a good rate for a prime location like Ginza."

Natalia - October 7, 2019
Superior Queen - Non-Smoking - Bed Mercure Tokyo Ginza
Lobby Mercure Tokyo Ginza
Interior view Mercure Tokyo Ginza
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Mercure Tokyo Ginza

2-9-4 Ginza, Chuo-ku, Ginza, Tokyo, Japan, 104-0061 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Ginza
Within 160 m of property
See map
Popular landmarks
Blooms, Ginza 90 m
Leica Gallery 90 m
Bvlgari Ginza Tower 100 m
Ginza Watatsumi 100 m
Itōya 110 m
Itoya (Ginza) 110 m
Nonohana Tsukasa 110 m
Hemavati Jewelry 120 m
Bulgari Ginza Tower 130 m
Mitsubashiato 130 m
Nearby landmarks
Ginza 160 m
Tokyo Tower 2.6 km
Ueno Park 4.78 km
Asakusa 5.13 km
Sensoji Temple 5.33 km
Shinjuku Gyoen National Garden 5.49 km
Tokyo Skytree 5.64 km
Meiji Jingu 6.25 km
Shibuya Crossing 6.3 km
Tokyo Metropolitan Government Building observation room 7.18 km
9.1

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 210 meters to public transportation

  • Located in heart of Tokyo

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.0
Distance to city center0 km
Location rating9.1
Nearest airportHaneda Airport (HND)
Distance to airport13.8 km

Rooms available at Mercure Tokyo Ginza

Excellent
Room comfort & quality
8.4
Superior Twin Non-Smoking
Superior Twin Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Standard Semi Double Non-Smoking
Standard Semi Double Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 1 semi double bed
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Privilege Room, 2 Twin beds & sofa - Non Smoking
Privilege Room, 2 Twin beds & sofa - Non Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds
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Queen Privilege Room
Queen Privilege Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe Queen Non-Smoking
Deluxe Queen Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Superior Queen - Non-Smoking
Superior Queen - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Superior Single Room
Superior Single Room
...
  • Room size: 21 m²/226 ft²
  • Shower and bathtub
  • 1 single bed
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Deluxe,Double Room -Non-smoking
Deluxe,Double Room -Non-smoking
...
  • Room size: 25 m²/269 ft²
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Superior Single Room
Superior Single Room
...
  • Room size: 20 m²/215 ft²
  • 1 single bed
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Triple Room -Non-Smoking
Triple Room -Non-Smoking
...
  • Room size: 27 m²/291 ft²
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Frequently asked questions

What time is check-in and check-out at Mercure Tokyo Ginza?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

What is the smoking policy at Mercure Tokyo Ginza?

Mercure Tokyo Ginza does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Mercure Tokyo Ginza

  • 9.2
    Exceptional
    Location

    "Location is perfect with boutique design."

    Wanitchaya

    |

    May 19, 2019

  • 9.2
    Exceptional
    Staff 

    "Good hospitality of hotel staff."

    Sharon

    |

    August 9, 2019

  • 9.2
    Exceptional

    "Great room amenities and design."

    Sharon

    |

    August 9, 2019

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Location score
9.1/10
Room comfort score
8.4/10
Cleanliness score
8.6/10
Review score - United States
8.2/10
Better than
97
%
of Tokyo properties
Better than
97
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Better than
93
%
of Tokyo properties
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Overall rating:
8.2
Excellent
1,237 reviews
Cleanliness
8.6
Facilities
7.4
Location
9.1
Read all reviews >
What travelers say they love:
Excellent location, friendly staff and clean room
NIK from Malaysia
Solo traveler
More about Mercure Tokyo Ginza

More about Mercure Tokyo Ginza

Mercure Tokyo Ginza blends state-of-the-art technology with French flare to create an ambiance of European luxury in the heart of Tokyo’s shopping area. The Ginza Dori and Harumi Dori shopping streets, as well as the Kabuki Theatre and Tsukiji fish markets, are all within walking distance. The in-house restaurant specializes in the best of French cuisine, and a selection of fine wines is available at the bar. The clean and spacious rooms are well-facilitated and there is Internet access, photocopying, and faxing facilities within the hotel. With major business and entertainment districts nearby, Mercure Tokyo Ginza is convenient for both business and leisure travelers.

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Most talked about facilities

Housekeeping
43 mentions
Internet
25 mentions
Breakfast
15 mentions
Food & Dining
9 mentions

What they offer

8.0
Very good

"We are so pleased we booked this hotel."

Annie

|

November 10, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Mercure Tokyo Ginza from real guests

Overall rating
8.2
Excellent
From 1237 reviews
9.0Location
8.5Cleanliness
8.5Service
Agoda Reviews (688)Booking.com Reviews (549)
Rating via Agoda8.2
/
10
Cleanliness8.6
Facilities7.4
Location9.1
Room comfort and quality8.4
Service8.4
Value for money8.0
High score for Tokyo
Rating
9+ Exceptional (148)
8-9 Excellent (146)
7-8 Very Good (176)
6-7 Good (41)
<6 Below Expectation (35)
Time of the year
Mar - May (133)
Jun - Aug (146)
Sep - Nov (136)
Dec - Feb (131)
Don't miss out!Properties in Tokyo are being booked every minute!
All guests (688)
All room types
All languages

Show reviews that mention 

Showing 546 verified guest comments
12345
9.3
Exceptional
Justin from Australia
Solo traveler
Stayed 10 nights in August 2008

Mercure Hotel Ginza Is Great”

Clean modern facilities, Very friendly English speaking staff. Prompt and efficient service/help. Proximity to great locations and restaurants.
There was nothing I disliked

The Mercure hotel ginza is an excellent choice for the solo traveller given it's location in the heart of Tokyo's Ginza district. There you will find easy access to a bustling nightlife coupled with a very impressive array of quality restaurants. During the day there are numerous boutique shops and department stores all within five minutes walk. Tokyo central train satation is ten minutes walk away and gives you access to the rest of Japan with ease especially the Shinkansen which is a must do for any first timer in Japan. I found the Mercure to be excellent value for money and coupled with the friendly English speaking staff turned out to be the best choice I could have made for my lodgings in Tokyo.

Reviewed August 25, 2008
9.3
Exceptional
Matthew from United States
Business traveler
Stayed 2 nights in June 2010

Mercure Ginza”

Great location, good price for quality of accomodation and convenience.
None for me.

I've traveled to Tokyo four or five times over the last couple years and stayed at Mercure Ginza all but one. The location is outstanding, very convenient for Tokyo station and various metro lines including one entrance at the basement level so you don't even need to go outside on a rainy day; the hotel is kept up to a high standard and rooms are comfortable and decent size for Tokyo; front desk staff have in my experience always been quite capable in English; there are lots of good restaurants nearby as well as coffee shops and a Natural Lawson across the street for convenience store items; basically it's a great hotel for the price, especially for Tokyo, so I keep going back there!

Reviewed July 01, 2010
10.0
Exceptional
Eileen from Singapore
Solo traveler
Stayed 3 nights in May 2012

Excellent Hotel - service, location & spacious”

Central Location, Spacious Room & Good service

Excellent hotel of choice. location is right in Ginza, behind LV store in Matsuya Dept Store. I didn't take the Ginza Itchome MRT line located at B1 of hotel, as Ginza station is only less than 5 min walk away & it has multiple lines to access directly to Shibuya, Shinjuku, Sensoji Temple & Tokyo Tower. Hotel is also 20min walk to Tsukiji Fish Market which the staff gave clear directions to walk there. Room is very spacious for Tokyo standard & i was upgraded to the Ladies room (pleasant surprise) which has facial steamer & L'occitane products. LAN access inroom was fast & only inconvenience is Wifi is only available at Hotel Lobby floor. There's a Lawson convenience store opposite & McDonald below hotel. only thing is finding breakfast in the Ginza area can be tough as the eateries only open at 11am & food tends to be expensive too. I will definitely stay here again for my next visit to Tokyo.

Reviewed June 04, 2012
9.0
Exceptional
George from United Kingdom
Family with young children
Superior Twin Non-Smoking
Stayed 3 nights in March 2012

Great location in an expensive city”

Location, free internet, English speaking, quality of rooms

the hotel is situated in ginza, the most exclusive part of tokyo, with convenience stores, fast food restaurants, inexpensive local food places and department stores just a few moments walk from the hotel. it is a very short taxi ride to tokyo main train station, it has an underground train station beneath it. the room was smallish but extremely confortable wth wonderful beds and every amenity, probably better than most mercure hotels i have stayed at in other locations. the internet lan in the room was free and fast. after a hard days touring and shopping it was a great place to come back to relax.

Reviewed April 04, 2012
9.0
Exceptional
Sally from Australia
Family with teens
Superior Twin Non-Smoking
Stayed 3 nights in January 2013

great hotel clean and quiet”

great location,close to shops and restuarants and a subway on the corner nearby

i booked this hotel after many hours deciding where was the best spot to get a good look at tokyo in 3 days. i was travelling with 3 teenage boys so i had to be mindful of their needs. in the end the mercure ginza was the hotel i chose. big hit on first arriving as there is a mcdonalds on the corner of the street , a 2 minute walk from the hotel. the other direction on the street is a subway station. mastering the subway is a whole new story. the boys were able to go out safely from the hotel on their own and explore ginza. we ate out each night and the hotel staff were very helpful with recommendations for restuarants. in all i loved the location and cleanliness of the hotel and will be booking it again next time we go to tokyo.

Reviewed January 18, 2013
9.3
Exceptional
Wei from United States
Couple
Stayed 2 nights in September 2009

Nice Hotel”

Location, Room
None.

We stayed in Mercure Hotel Ginza in 09/2009. We reserved a Double room, but was upgraded to a Superior room with no charge. Must be due to the recession, I think we were the few guests in the hotel. Location of this hotel is great, 2 blocks from the famous Ginza shopping district. 4 blocks from subway, walking distance to the Fish Market -TSUKIJI. Ask the front desk for a map. A McDonalds is around the corner is you are tried of Japanese food. Room is spacious, with nice soft bed, very clean. Bathroom has the usual tub,sink and the famous hi-tech Japanese toilet. Shampoo,soap,lotion and a hair dryer are available. Internet Access is available in the room, you'll need to plug your laptop into the CAT5 jack. Overall, very happy with the hotel.

Reviewed October 01, 2009
9.0
Exceptional
Kar from Singapore
Group
Stayed 2 nights in September 2008

Will be Back”

Mercure Ginza is proximately located within 5 mins walking distance to 5 different lines in Tokyo and has many inexpensive eateries within its vicinity (including MacDonalds just downstairs). The staff are helpful, friendly and speak excellent English.
It would be good if the hotel could have computers with internet access.

Mercure Ginza is proximately located within 5 mins walking distance to 5 different subway lines in Tokyo, and thus, make travelling around Tokyo more hassel-free. The hotel has many inexpensive eateries (approx USD8 to USD10) within its vicinity. Specifically, MacDonalds is located below the hotel and Starbucks is across the road. The staff are helpful, friendly and speak excellent English. The furnishing of the room is very new and the beds are soft and fluffy (not sunk in). Strongly recommend to anyone travelling to Tokyo.

Reviewed September 17, 2008
9.7
Exceptional
Aditia from Indonesia
Family with young children
Stayed 2 nights in February 2015

Very Friendly Staff and Very Good Location”

The Staff, The Location, and The Room

I have very pleasant experience staying in this hotel. My first impression when they granted my request to change my room (caused by I chose the wrong room in my reservation) without any extra charges although it was no-change and no-refund reservation. The excellent service continue when me and my family arrived at the hotel, the staff make us very comfortable and warmed welcome. The check in process were fast and they gave us early check in. I think that a very good thing to have for everyone after taking a very long flight. Another great thing about this hotel is its location. They have a direct access from their B1 level floor to Ginza Itchome Metro Station. If you want to go to Tokyo Station, you can take the Metro from Ginza Metro Station (about 5 minutes walk) or if you have heavy luggage/in a group you can take a taxi (it cost you about JPY 730 - 1100). The room and the bed size were comfortable enough to stay with my 2 children (1 child and 1 infant). We brought 1 large and 1 medium bag plus 1 baby stroller, and it's still roomy. This hotel is definitely will be my first choice if I'm going to Tokyo in the future and I will recommend this hotel to anyone.

Reviewed March 04, 2015
10.0
Exceptional
Indira from Indonesia
Solo traveler
Stayed 2 nights in August 2013

great place to stay while exploring Ginza”

big room, clean room, good staff

it was a great experience to stay in Mercure Hotel Ginza Tokyo. I have come here quiet often for my business trip and will definetely come here again. The room is large and the staff speaking very good english. The bed is very comfortable & the toileteries are high quality. The hotel also have easy access to places for food & entertainment.

Reviewed August 22, 2013
9.3
Exceptional
Jimmy from Philippines
Group
Superior Queen - Non-Smoking
Stayed 2 nights in September 2014

Vacation with style”

Location, cleanliness, and friendly staffs

It was fantastic and awesome. Mercure hotel ginza tokyo's location is really near to shopping area and there are lots of good ramen restaurant nearby. We really had lots of fun staying in the hotel. The room was clean and comfortable to stay in. The staffs were so courteous and friendly. If we have the opportu nity to go back to tokyo, we will surely stay in this hotel again.

Reviewed October 01, 2014
10.0
Exceptional
Dwi from Indonesia
Family with young children
Stayed 2 nights in February 2015

Great Hotel Experience in Tokyo”

Location, Comfort, and Hospitality

The stay is beyond my expectation in a good way. First time going to Tokyo, this hotel is truly showing the eastern warmness and hospitality. From the welcoming English speaking reception, complimentary breakfast, and the overall experience staying there. The location of the hotel is very good, metro train is accessible from the basement of the hotel (it's not JR though so you'll need to pay additionally to get you to JR lines, i.e Tokyo Station. For family with children or elderly I would suggest to take Taxi from Hotel to Tokyo Station, it will cost around 1000 Yen but worth the time and effort - stair access unfortunately not stroller friendly) - access to Disneyland from this station is very easy, around the hotel you can go in walking distance area of Ginza for shopping or meals. I firstly thought the whole service and hospitality are the standard of Hotel in Japan until I went to other two hotels with the same rating and star on two other cities which totally different. This will definitely my Go To Hotel again if my family and I are back to Tokyo.

Reviewed March 03, 2015
10.0
Exceptional
Dwi from Indonesia
Family with young children
Stayed 2 nights in February 2015

Great hotel experience in Tokyo”

Comfort, Location, and Hospitality

The stay is beyond my expectation in a good way. First time going to Tokyo, this hotel is truly showing the eastern warmness and hospitality. From the welcoming English speaking reception, complimentary breakfast, and the overall experience staying there. The location of the hotel is very good, metro train is accessible from the basement of the hotel (it's not JR though so you'll need to pay additionally to get you to JR lines, i.e Tokyo Station. For family with children or elderly I would suggest to take Taxi from Hotel to Tokyo Station, it will cost around 1000 Yen but worth the time and effort - stair access unfortunately not stroller friendly) - access to Disneyland from this station is very easy, around the hotel you can go in walking distance area of Ginza for shopping or meals. I firstly thought the whole service and hospitality are the standard of Hotel in Japan until I went to other two hotels with the same rating and star on two other cities which totally different. This will definitely my Go To Hotel again if my family and I are back to Tokyo.

Reviewed March 03, 2015
9.0
Exceptional
Patrick from Philippines
Family with teens
Stayed 4 nights in June 2012

Awesome location, but weird policies”

The location was ultra-convenient! Great place to stay for a shopping trip!

My stay at the Mercure Ginza was, overall, a good one. It's a 5-minute walk to the Ginza shopping street, beside a McDonald's and several convenience stores, and the hotel is even a pick-up point for the Grey Line tour of Mt Fuji and Hakone. All in all, I found the rooms very comfortable, and their staff satisfactorily knowledgeable. Internet was free and available in the room, but only the lobby had WiFI access. You have to have a LAN cable for online work in the room. What I didn't understand, though, was their policy on the number of occupants. I mistakenly indicated that one person would stay in each room, but requested for twin beds. They gave in to my request, but upon seeing that two people were going to use the room, they charged us an additional Y2,000 for each room. Seeing as that the room rate didn't include breakfast, and that the room had two beds to begin with, I didn't get the point of the extra charge.

Reviewed June 15, 2012
9.0
Exceptional
WIWI from Indonesia
Business traveler
Stayed 1 night in September 2010

Mercure Ginza”

location

I really enjoyed my stay in Mercure Ginza of it's convenient location which only few minutes walk from the shopping center. It's also very near to the train station so I can ride to almost everywhere. Food also easy to find. With the reasonable price, Hotel Mercure Ginza is best. And although I travel by myself, but I fell secure as they have female section in their room choices with double safety doors. Awaiting to come back again.

Reviewed October 06, 2010
8.0
Excellent
Wai from Hong Kong
Business traveler
Superior Queen - Non-Smoking
Stayed 4 nights in December 2010

Cozy Hotel in Ginza”

Very close to the main streets of Ginza
Small room

I usually stay in Shinjuku area and it was my first time to stay in Ginza. Mercure Hotel Ginza is s small hotel with small rooms. But it is normal in Tokyo, especially in busy areas. When I booked the hotel via Agoda, the price was offered reasonably good because it included a breakfast. However the hotel front desk checked few times and told me not. After double checked, the poker face woman told me that it was included. After checked in my room, Agoda sent me a mail and told me that breakfast should not be included normally but they might make mistake. The most impressive part is that Agoda beared the costs for 5 days breakfast. Of course, the food there was very nice. Will stay there again if I go to Ginza next time.

Reviewed January 11, 2011
9.0
Exceptional
Philippa from Australia
Solo traveler
Superior Queen - Non-Smoking
Stayed 2 nights in January 2014

What an improvement in my stay 12 months ago”

Staff politeness, location, value for money

I always stay when I can at the Mercure especially in Japan and 12 months ago had the most appalling stay at the Tokyo Mercure vowing never to return. This hotel has really lifted its act! It is amazing value for money in the centre of Tokyo, so location is brilliant, close to shopping and restaurants. Metro station is only a short walk away. Unlike last year, the staff were polite and attentive which I could not have said about them last year. Well done Tokyo Mercure for listening to clients comments.

Reviewed January 31, 2014
9.3
Exceptional
Hojung from United States
Couple
Stayed 5 nights in August 2008

the wonderful ginza”

the staffs were extremely friendly. One of the best features of the hotel was that the hotel was located right above the subway. This made everything even more convenient. The cost of dialing out of the country was very affordable and we couldn't have asked for more.
The cost of internet is 5 usd for every 24 hours. The rooms were extremely small, I mean, I saw pictures before booking, but we're talking about a room where you wouldn't think of doing anything other than sleeping. Ginza district was like Beverly hills of California. We were surrounded by very familiar stores such as the apple store, bulgari, and louis vuitton. The district was a bit different than what i had expected..

If you want to go out to clubs, stay out where there are a lot of people walking out at night, go see a lot of people who want to party.. unfortunately mercure isn't the right hotel. The location of the hotel was nice but we had to take the subway for at least 25 mins to get to where we wanted to go. Ginza is a very low key and elegant district. we really enjoyed the friendliness of the staffs and their helpfulness to give us easy directions. I enjoyed my stay at the Mercure very much. Even though i have mentioned the bad location, i would stay again at mercure.

Reviewed August 30, 2008
9.3
Exceptional
Swee from Malaysia
Family with teens
Superior Twin Non-Smoking
Stayed 2 nights in May 2013

Excellent & Comfortable Hotel to Stay In”

Centrally located near metro stations & walking distant to shopping & dining restaurant

We stayed 2 nights with our family & main intention to visit Tokyo Disneyland. We took the Metro Train which was directly beneath our hotel & have no problem running around which is very convenient for us. The rooms is quite spacious, comfortable & clean & strongly recommend to stay in Mercure Ginza.

Reviewed May 07, 2013
9.3
Exceptional
Marija from North Macedonia
Group
Stayed 1 night in August 2009

Great hotel”

Excellent location, comfortable room, super friendly and helpful staff that actually speaks English
The breakfast is ok, but one that prefers a western breakfast can eat far cheaper and better at the nearby Starbucks.

The hotel is ideally located close to main ginza street and Tokyo station. It is under 1500 JPY with taxi from the Tokyo station. Easy access to the Tokyo metro. The rooms are very comfortable (I stayed in a twin room, but since I stayed there for 4 non consecutive days, I stayed in 3 different rooms. They are all comfortable). The employees are very kind and they speak very good English, which I found to be rarity in hotels in Japan. I would stay in this hotel again when I go to Tokyo.

Reviewed September 09, 2009
9.3
Exceptional
Poh from Singapore
Couple
Superior Queen - Non-Smoking
Stayed 6 nights in March 2012

Great location, great amenities ”

Location is fantastic in the middle of Ginza, many restaurants and shopping centres nearby. Meticulous service.

It was indeed an enjoyable stay in Mercure Ginza. It is located in the middle of Ginza district, you can access the Ginza metro station directly via the basement level, hence in winter you need not be exposed to the cold. Although a little small (as compared to room size in other countries) the room has all the facilities/ amenities you will need, the bed is comfortable, the cleaning service is great, and the staff is friendly and proficient in english. The only downside is that wi-fi is only available on the lobby level, but not in the rooms. It was indeed an enjoyable stay.

Reviewed April 11, 2012
12345
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