Mercure Hotel Ginza Tokyo
Mercure Hotel Ginza Tokyo
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Superior Queen - Non-Smoking - Bedroom Mercure Hotel Ginza Tokyo
Superior Queen - Non-Smoking - Bedroom
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Interior view Mercure Hotel Ginza Tokyo
Interior view
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Coffee shop Mercure Hotel Ginza Tokyo
Coffee shop
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Coffee shop Mercure Hotel Ginza Tokyo
Coffee shop
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Exceptional
Location
9.1
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Mercure Hotel Ginza Tokyo

Exceptional location
Stay in the heart of Tokyo - See what's nearby
Have a question for Mercure Hotel Ginza Tokyo?
Excellent
From 587 reviewsSee what guests said
8.3
Recommended by 87% of guests
Value for money8.1
Distance to city center0 km
Location rating9.1
Nearest airportHaneda International Airport (HND)
Distance to airport13.6 km
Has restaurantYes
  • 210 meters to public transportation

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.4
Excellent
Room comfort & quality
7 travelers are looking at this property right nowBook now before it's too late!
Superior Twin Non-Smoking
Superior Twin Non-Smoking
...
  • 23 m²/248 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe 2 Single Beds - No Smoking
Deluxe 2 Single Beds - No Smoking
...
  • 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Queen Non-Smoking
Deluxe Queen Non-Smoking
...
  • City view
  • 25 m²/269 ft²
  • 1 queen bed
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Superior Queen - Non-Smoking
Superior Queen - Non-Smoking
...
  • City view
  • 20 m²/215 ft²
  • 1 double bed
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Superior Single - Non-Smoking
Superior Single - Non-Smoking
...
  • 20 m²/215 ft²
  • Non-smoking
  • 1 single bed
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Superior Single Room
Superior Single Room
...
  • 20 m²/215 ft²
  • Shower and bathtub
  • 1 single bed
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Superior 2 Single Beds
Superior 2 Single Beds
...
  • 25 m²/269 ft²
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Deluxe Twin - Non-Smoking
Deluxe Twin - Non-Smoking
...
  • 30 m²/323 ft²
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Superior Queen Room
Superior Queen Room
...
  • City view
  • 20 m²/215 ft²
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Superior Twin Room
Superior Twin Room
...
  • Non-smoking
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More about Mercure Hotel Ginza Tokyo

More about Mercure Hotel Ginza Tokyo

An overview

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Nearest essentials

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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (587)Booking.com Reviews (746)
8.3
Excellent
Cleanliness8.6
Facilities7.4
Location9.1
Room comfort and quality8.4
Service8.3
Value for money8.1
Provided by verified guests of Agoda
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Superior Queen - Non-Smoking
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7.6
Very good
vincent from Australia
Couple
Superior Twin Non-Smoking
Stayed 1 night in May 2018
Good location ”
Smallish rooms in smallish hotel. A little old but underground connection to subway an advantage in bad weather. A business man style hotel.
Reviewed June 09, 2018
Dear Vincent, Thank you very much for leaving your review. We are glad that you enjoyed our location. We are currently undergoing renovations so the old aspect will be gone soon. Hope you had a wonderful time in Tokyo and we will welcome you again soon. Kind Regards, Mercure Tokyo Ginza Team
Responded June 13, 2018
Mercure Hotel Ginza Tokyo
10.0
Exceptional
Elizabeth from Australia
Solo traveler
Superior Queen - Non-Smoking
Stayed 4 nights in May 2018
The hotel is close to railway & subwys. Easy walking distance to local attractions. Staff fantastic.”
Fantastic hitel & staff could not do enough for me. They Recommended several attractions to me. Room very clean.
Reviewed May 23, 2018
Dear Elizabeth, Thank you for sharing your experience at the Mercure Tokyo Ginza. We are delighted to learn that you had a enjoyable stay. We really appreciate your kind comments on our hotel and team as well as the recommendation. Thank you again for choosing our hotel. We are looking forward to having you again as our guest soon. Kind Regards, Mercure Tokyo Ginza Team
Responded May 30, 2018
Mercure Hotel Ginza Tokyo
8.4
Excellent
Christophe from France
Solo traveler
Superior Twin Non-Smoking
Stayed 4 nights in April 2018
Great location in Ginza !”
The room was not big but the location of the hotel was really good. At walking distance to Tokyo station, Tsukiji market or the park surrounding the Imperial Palace. Easy access to most of the tourist spots with many subway lines around the hotel.
Reviewed April 24, 2018
Dear guest, Thanky you for sharing your review on Mercure Tokyo Ginza. I am glad that you enjoyed our central location and easy access to tourist spots. Hope you had a great time in Toyko and stay with us in the future. Kind Regards, Jaehoon Jung Guest Relations Mercure Tokyo Ginza
Responded May 01, 2018
Mercure Hotel Ginza Tokyo
10.0
Exceptional
Hendri from Indonesia
Family with young children
Superior Twin Non-Smoking
Stayed 1 night in November 2017
best location”
great hotel with best location very strategic
Reviewed March 15, 2018
Dear Guest, Thank you very much for sharing your comments regarding your recent stay with us. It's a pleasure to read that you appreciated our location. I hope you will choose us again when you visit Tokyo next time. Kind Regards, Jaehoon Jung Guest Relations Mercure Tokyo Ginza
Responded May 01, 2018
Mercure Hotel Ginza Tokyo
10.0
Exceptional
Joanna from Philippines
Family with young children
Superior Twin Non-Smoking
Stayed 2 nights in February 2018
Great”
Great location. Big and clean rooms. Perfect location. Highly recommended
Reviewed February 22, 2018
Dear Joanna, Thank you for staying at our hotel and leaving a kind review. We are really glad that you enjoyed your stay. We would take with pleasure your compliments on our location and room. We hope you had a nice time in Tokyo and will stay with us again on your next visit. Kind Regards, Mercure Tokyo Ginza Team
Responded June 21, 2018
Mercure Hotel Ginza Tokyo
8.4
Excellent
Diah from Indonesia
Family with teens
Superior Queen - Non-Smoking
Stayed 2 nights in January 2018
Great location”
Location is superb in the heart of ginza,the room is small like most hotel room in japan but the staff is very helpful and speak good english
Reviewed January 10, 2018
Dear Diah sama, Thank you very much for taking your time to write on us. I am delighted to know that you liked our location. Please accept our apologizes for the size of our room. It is true that rooms are smaller than other countries, especially, we are in middle of major, populated city. Instead, it is very convenient to access most of areas. Thank you very much for your lovely words to our property and staff. It will encourage us to keep our service improved! We certainly hope to have the pleasure to welcome you back again. Best regards, Sayaka Hill Quality Department
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Mercure Hotel Ginza Tokyo
8.0
Excellent
marshall from Indonesia
Family with young children
Superior Twin Room
Stayed 5 nights in December 2017
nice location”
small room, clean
Reviewed January 08, 2018
Dear marshall sama, Thank you very much for taking your time to write on us. I am delighted to know that you enjoyed our location. Please accept our apologizes for the size of our room. It is true that rooms are smaller than other countries, especially, we are in middle of major, populated city. Instead, it is very convenient to access most of areas. We certainly hope to have the pleasure to welcome you back again. Best regards, Sayaka Hill Quality Department
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Mercure Hotel Ginza Tokyo
8.0
Excellent
Ronald from Philippines
Solo traveler
Superior Twin Non-Smoking
Stayed 3 nights in November 2017
Very good”
Excellent location for shopping!
Reviewed December 29, 2017
Dear Ronald, Thank you for your kind review after staying at our hotel. I hope you had a great time and shopping in Ginza. We hope you will choose our hotel again for your future visit to Tokyo. We will be happy to welcome you again. Kind Regards, Mercure Tokyo Ginza
Responded June 21, 2018
Mercure Hotel Ginza Tokyo
4.8
Grant from Australia
Couple
Stayed 1 night in October 2017
Mixed Feelings.”
Difficult to get to from airports as Airport Shuttles do not go to this hotel and train stations are too far away if you have luggage. We arrived at midday. We were sent away as it was too early to book in. We arrived back at 2pm and were told to go away until 4:30pm. Others were getting rooms. I complained loudly and suddenly rooms were available. Area for customers to wait for rooms and transport on departure limited and uncomfortable. Rooms ok. Beds ok. Bathrooms good. Close to Ginza shopping area and trains for sightseeing (without heavy luggage).
Reviewed October 20, 2017
8.4
Excellent
Jane from United States
Couple
Superior Queen - Non-Smoking
Stayed 2 nights in October 2017
good choice”
Our room was small as is all Japanese hotel rooms but it was clean, comfortable beds, nice breakfast options and extremely quiet. Fantastic location. good choice
Reviewed October 17, 2017
9.2
Exceptional
setsuko from United States
Couple
Superior Twin Non-Smoking
Stayed 2 nights in October 2017
Love the location”
This is the second time we stayed there. What a convenient location from JR Yurakucho station! We also found favorite noodle shop nearby.
Reviewed October 11, 2017
Dear setsuko sama, Welcome back to Mercure Tokyo Ginza! Thank you very much for taking your time to write on us regarding your recent stay with us. Please accept my apologize for the late response. Thank you again for your positive comment. I am pleased to know you enjoyed our location. There are variety of restaurant in our area, I hope you will explore more next time. We look forward to having you back. Sincerely, Sayaka Hill Guest Relations
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Mercure Hotel Ginza Tokyo
7.6
Very good
Tanu from Indonesia
Family with young children
Deluxe 2 Single Beds - No Smoking
Stayed 5 nights in June 2017
Good, good n good.”
Good location from both JR Yurakucho station or Ginza Metro station . Easy to find food, McD just below n Lawson minimarket just 2 min walk. Wifi quality n coverage is good. Staff are helpful, you can ask anything. Be carefull with type of the room, is not only the size but also many differencies. It happen in most japan Hotel. I booked deluxe and superior, they are huge different. From room size, free water, coffe maker (superrior used nespresso machine, deluxe just coffee bag) They are kids friendly hotel.
Reviewed June 21, 2017
Dear Tanu-sama, Thank you for these long feedback about your recent stay with us. It was my pleasure to meet you and assisting you, as well as the whole team which takes an encouragement from this review. As we strive to provide an service which is meeting all our guests expectation, we are really glad to meet yours over all again. Thank you for being so loyal to our Hotel, in the future we will held the renovation next year, then for sure our rooms are over all new and nice. Please take care of yourself and be back soon. All the best for you, Johanna Quality Department
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Mercure Hotel Ginza Tokyo
10.0
Exceptional
Peter from Australia
Family with teens
Stayed 3 nights in April 2017
Exceptional”
A perfect location. Clean and well presented. Would definitely stay here again
Reviewed May 01, 2017
Dear Peter-sama, Thank you for these kind, honest and all over amazing words regarding our Mercure Hotel Tokyo Ginza and the Staff which made your stay with us so amazing. They are all really encouraged by the feedback of yours, smiling all over the face and hopes you will be back another ay to provide you once again this outstanding service. Our location is, as you said, really convenience to go to the wards of Tokyo you must see during a vacation, be it with the subway or by foot. I hope to be able to thank you personally for this feedback one day. Best regards, Johanna Quality Department
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Mercure Hotel Ginza Tokyo
7.2
Very good
Abigail from Philippines
Family with teens
Deluxe 2 Single Beds - No Smoking
Stayed 4 nights in April 2017
Very good”
The location was great, for a Japanese hotel it was sooooooo dirty! I had to request for them to vacuum our room again as soon as we got there after check in! I wanted to vacuum it myself!
Reviewed April 13, 2017
Dear Abigail-sama, Thank you for taking the time to tell us about your experience at the Mercure Tokyo Ginza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johanna Guest Coordinator
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Mercure Hotel Ginza Tokyo
7.2
Very good
Lindsey from United Kingdom
Couple
Stayed 2 nights in March 2017
The basic room is too small ,”
Rooms too small ,changed straight away Breakfast excellent Staff would bend over backwards for you.
Reviewed March 08, 2017
Dear Lindsey-sama, thank you for the long and satisfied comment about our Mercure Hotel. We appreciate your kindness and hoping you collected a lot of amazing memories. The space in Tokyo is rare, why the hotel rooms are smaller than in other places around the world of our chain. It was our pleasure to host you in our convenience location near from everything in the heart of Tokyo. Wherever you want to go, you can reach it surly with one of the subways or the JR Line in Tokyo. Please be our guest in the near future again. Best regards, Johanna Quality Department
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Mercure Hotel Ginza Tokyo
9.2
Exceptional
Suhartini from Indonesia
Family with teens
Stayed 3 nights in January 2017
Best place. Simple n clean”
This is our 2nd stay at Mercure Ginza. The location is just superb, at the heart of Ginza. Close to shopping malls, rest, JR stations, all waking distance. Surely will stay here next time.
Reviewed January 16, 2017
Dear Suhartini-sama, thank you for the kind feedback of yours, back in January. We here at Mercure Hotel Tokyo Ginza are really happy that you liked our environment and the service we provided towards you. Our location is indeed amazing located in the Heart of Tokyo, just a stone throw away from JR and Subway, famous Fish market as well as Kabuki Theatre. We hope to see you another day as our guest and wishing you all the best, Johanna Quality Department
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Mercure Hotel Ginza Tokyo
8.0
Excellent
Nelson from Philippines
Family with teens
Deluxe 2 Single Beds - No Smoking
Stayed 6 nights in December 2016
Very good hotel”
Nice location
Reviewed December 25, 2016
6.4
Good
Kruamat from Thailand
Family with young children
Stayed 2 nights in December 2014
Good location, easy acess to shopping area in Ginza. ”
Staffs are not helpful and unfriendly.
Reviewed December 18, 2016
6.0
Grace from Philippines
Family with young children
Stayed 6 nights in October 2016
Cant complain with the location. Must improve breakfast spread or choices for its price or rate”
Just plain location Staff not too friendly
Reviewed November 04, 2016
9.6
Exceptional
Jimmy from Philippines
Couple
Stayed 5 nights in October 2016
Great vacation”
We love Tokyo and we had a great stay in Mercure hotel. Great location, friendly staffs and clean hotel.
Reviewed October 16, 2016
12345
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