Very good 8.0
Based on 14 reviews

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About Mercure Hotel Raphael Wien


The modern hotel provides spacious guestrooms and is conveniently located close to the Vienna International Center. Mercure Hotel Raphael Wien is approximately a thirty minute drive from the Vienna International Airport. Close to downtown, the 4 star hotel is close to the international railway station, as well as the subway station, which will take guests to the heart of the city in 10 minutes. It is nearby the Geurtal, as well as the Vienna International Center and fairgrounds. Guests are within walking distance of Mariahilferstrasse, known for its shops, restaurants and bars. The hotel is an ideal destination for travelers seeking modern accommodation with easy access to Vienna's many attractions.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Dining, drinking, and snacking

  • Restaurant(s)

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Smoking area


  • Elevator
  • Pets allowed
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Child and extra bed policy
Children 0-1 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 AM
Check-Out Until: 11:00 AM
Distance from City Center: 00.00 Km
Number of Restaurants: 1
Number of Rooms : 77
Room Voltage: 220
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Verified traveler reviews

Filter by traveler type
Very good

based on 14 reviews
  • Cleanliness 8.3
  • Location 8.1
  • Room comfort and quality 7.4
  • Service 8.0
  • Value for money 8.3
  • Food and dining 7.6
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Andrey from Russia
Double Room
Stayed 5 nights in November 2011
Very good hotel near the West railway station
Clean, good breakfast, godd location
hotel is very good, clean and has good location near the west railway station (we visited also budapest - 3 hours by train). free wi-fi.
Reviewed November 15, 2011

CHISHENG from Taiwan
Solo traveler
Double Room
Stayed 12 nights in July 2011
Good location
hotel is near westbahnhof, underground, bus station and main road, location is good, easy to go everywhere. room is clean, comfortable and large. the room price was expensive because without breakfast. and if you want to eat breakfast, you have to pay €12, very expensive. the staffs were ok during i staying, but, i can't feel their warm, kindly and more.
Reviewed August 07, 2011

CHISHENG from Taiwan
Solo traveler
Double Room
Stayed 5 nights in June 2011
Location is ok
room is clean and big for me
Room is clean and comfortable for me, not small. Location is ok, easy to go everywhere by walk or underground and bus. Staffs are ok, but, I can't feel very friendly, maybe say they were cool, few smile to visitors. During I staying, the room price was a little higher, breakfast was not included. Internet(WiFi) in room was ok, I can use it easily, no problem.
Reviewed June 30, 2011

Aliaa from Saudi Arabia
Stayed 5 nights in March 2011
Great location but small room
The location and the price of the hotel is the best thing
we really change the room to suite because we were three person and the room was small for us and even the view was not nice but the suite view was on the main street and it was really nice where you can see the theater from the terras
Reviewed March 10, 2011

Chuin from Malaysia
Double Room
Stayed 4 nights in February 2011
Basic hotel near Metro station / Westbahnhof
Near Metro station / Westbahnhof
the hotel room was basic and comfortable. the free internet connection was very erratic. the best selling point is the location: short walk from metro station and very near westbahnhof train station.
Reviewed February 24, 2011

Anthony from Switzerland
Business traveler
Stayed 1 night in July 2010
Quiet hotel in the centre of Vienna
Walking distance from Wien Mitte
No room service - no restaurant
Staff was a bit "to friendly" with to many personal remarks. Dirty carpet in the room - not very pleasant :(
Reviewed July 21, 2010

Gerhard from Austria
Business traveler
Stayed 1 night in November 2008
Hotel Golden Tulip Vienna to be recommended
The hotel is in a centrally position in the city of Vienna near the Westbahnhof and therefore very close to various public traffic options. The standard is good with friendly personel and the price is very reasonable for Vienna. The rooms are very nice and quiet.
No cons!
Vienna is an expensive city. However, a hotel like The Golden Tulip is a very good option for a short but also a longer stay in Austria's capital. The hotel's standards are very high for the offered price with very friendly personel. The surroundings of the hotel provide various restaurants. In 5 minutes walking distance you reach the Westbahnhof, the main railway station of Vienna to the west and therefore this hotel is ideal for business travellers coming from other parts of Austria, Germany and Switzerland by trains. The connection to the public traffic is superb but one even can reach the city centre of Vienna (Stefansdom) in a 30 minutes easy walk.I stay in this hotel whenever I can and can recommend it warmly to everyone who comes to Vienna.
Reviewed January 09, 2009

CAROLL from Australia
Solo traveler
Stayed 2 nights in September 2008
The Hotel was convenient and well priced!
The Hotel was convenient and well priced!
The Hotel was convenient and well priced!
Reviewed October 09, 2008

Ed from Australia
Stayed 4 nights in March 2008
Nice but .....
This hotel is three, definitely not four, star when compared to other four star hotels in Vienna.
Reviewed April 07, 2008

Arne from Germany
Family with young children
Stayed 1 night in November 2009
Kundenfreundlichkeit, check in unkompliziert, sehr gemütlich eingerichtet, beste Lage - U- und Straßenbahn sowie Bahnhof fast vor der Tür und die City ist auch in wenigen Gehminuten zu erreichen.
Nachteile sind uns absolut nicht aufgefallen!
Wir waren das 1. Mal in Wien und leider auch nur auf der Durchreise; also für nur wenige Stunden. Das Hotel liegt so perfekt, dass wir dennoch die Gelegenheit hatten einige Sehenswürdigkeiten zu begucken: Hofburg; Parlament, Rathaus, Weihnachtsmarkt, Votivkirche, Stephansdom sowie den Prater incl. einer Fahrt mit dem Riesenrad.
Reviewed November 24, 2009


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