Very good 7.7
Based on 71 reviews
Very good 8.0
Based on 1400 reviews

Recent customer comments

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Very good



based on 71 reviews
  • Cleanliness 8.1
  • Facilities 6.0
  • Location 6.3
  • Room Comfort/Standard 8.1
  • Service 7.7
  • Value for money 8.1
  • Food/Dining 7.9
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Nanci from United States
Business travelers
Standard Twin Room
Stayed one night in June 2015
Good breakfast, room cleaning needs improvement
Breakfast, internet, that is about it
It was OK, having only 1 staff at front desk makes service slow
Reviewed June 13, 2015

Amy from Sweden
Couples
Great place with easy access
Cooperative friendly staff, great parking area if youv'e got a car, close to the tube station. Great value! Would return.
Reviewed October 05, 2015

Michel from Canada
Couples
Perfect stay
Good size of room, lot of space for stock considering it is an Accord Hotel before the Good Morning, nice big counter under the window, free parking and WiFi, good bathroom and shower, excellent beds...
Out of downtown but the tram station is not far. But for us, we where just passing by some the proximity from the highway was perfect.
Reviewed October 04, 2015

Nanci from United States
Business travelers
Standard Twin Room
Stayed one night in June 2015
It is a 3 star hotel
Breakfast, beds, internet
I was there for 8 nights for work. The cleaners have to do a better job. I used a glass in the room for water, and my lipstick stain remained in the glass for 4 days, until I made a pint to put under the sink for washing. The room was everyday a bit dirty, they just came and did the minimum, collect trash do the bed. Another issue is that 4 days out of 8, I had to go back to reception to activate electronic key. The fact there is only person at front desk, made any inquiry at reception hard. THIS IS NOT A FOUR STAR
Reviewed June 12, 2015

Pierandrea from Italy
Couples
Standard Twin Room
Stayed 3 nights in April 2015
Only privilege rooms are 4*
colazione/breakfast, parcheggio gratuito/free parking
Prenotata camera standard ma appena entrati notati decine di moscerini morti sul tavolo. Alla reception ci hanno fatto un upgrade in camera privilege che ha uno standard da 4 stelle. Il servizio pulizie e' molto carente. Polvere ovunque. Impronte digitali altrui sul porta carta nella toilette. Colazione varia e ottima e sala colazioni splendida e rilassante. Hotel consigliato solo in camera privilege o business. Le camere standard sono pessime. We booked a standard room but as soon as we entered we found several dead mosquitos on the table. After reporting at the reception we were given an upgrade in the privilege/business room, much better. In this hotel please stay only in business or privilege rooms, the standard ones are kind of 2* hotel. Even in the business rooms the cleaning service is not adequate, dust everywere and other people finger prints in the bathroom. The breakfast is very good, huge variety and breakfast room is wonderful and relaxing. Hotel suggested but only in business or privilege rooms.
Reviewed April 10, 2015

Mary from Finland
Solo travelers
Getting your money's worth by...
Two things were best for me: Free car parking (versus paying in the centre of Stockholm), and a GREAT gym for use.
No hair dryer in the room (one had to "loan" one from the lobby reception, if you remembered going up to your room).
Reviewed October 02, 2015

Anonymous from Italy
Solo travelers
it s not a mercure
Under the bed it was very dirty. The maid left her coffee cup in my bedroom...and the staff it s not very friendly. You can not find anything in the bathroom not even a hair dryer. It doesnt seem to...
Reviewed September 29, 2015

antoine from France
Families with young children
Standard Twin Room
Stayed 4 nights in January 2015
Good hotel but too far
Breakfast, cleanliness, fast wifi
good hotel (good breakfast, very fast wifi, clean as a Mercure). The hotel is a bit far from the city center (around 30 min) which is ok but it is also a bit far from the train station : around 15 min walking which is quite tiring especially with the cold and/or the rain...
Reviewed January 06, 2015

Sean from Singapore
Couples
Standard Twin Room
Stayed one night in October 2014
Nice room but a bit far from main area
Nice and clean room.
Reviewed October 16, 2014

Lisbeth from Denmark
Solo travelers
Clean room - the and...
I paid for prioritet room but was given a standard with out reduction in the fee. And i had my self to informe the staff.
Reviewed September 21, 2015

Snehasish from India
Solo travelers
Passable
price too high for the hotel
Reviewed September 20, 2015

Nimit from Thailand
Groups
Standard Twin Room
Stayed 3 nights in April 2014
Nice hotel, Clean room and freindly staff.
Comfortable, Freindly Staff, and Good value for money
Reviewed September 29, 2014

cody from New Zealand
Couples
Standard Twin Room
Stayed 4 nights in August 2014
mercure hotel
excellent buffet breakfast
Enjoyed it clean comfy excellent breakfast and 10 minute walk to the train
Reviewed September 10, 2014

Anonymous from Italy
Solo travelers
Not a first category hotel!
Very efficient WiFi.
I booked a double single use room. When I arrived, my registration was not in the Reception's database and they gave me a single room without changing the price to pay. Reception always too busy, ...
Reviewed September 19, 2015

Danny from France
Families with older children
Excellent hotel
The breakfast is great.
Hotel is located a little bit far from the center.
Reviewed September 15, 2015

Suzanne from Australia
Couples
Standard Twin Room
Stayed 2 nights in August 2014
9 Train stops from Central
Food, Service, clean
The hotel in itself was ok. The food (breakfast and dinners) were very good. Unfortunately the train station is about 500m from the hotel and 9 train stops into town. There are no other restaurants near the hotel or shops. It rained a lot while we were in Stockholm so the distance from the station was highlighted! The service however from the front desk was wonderful and they tried to help with any request.
Reviewed September 06, 2014

guillaume from France
Business travelers
Superior Twin Room
Stayed 2 nights in May 2014
business hotel only, far from center
clean room, quiet, nice staff
Business hotel only, 10 min by taxi from Stockholmmassan, the large convention center in the south. Nice room, price ok, breakfast ok.
Reviewed May 20, 2014

Anonymous from Italy
Groups
Very good breakfast, but very...
Breakfast, staff, free parking
Because the hotel is close to a motorway, no air conditioning, keeping the window open was noisy. Room are too small.
Reviewed September 14, 2015

Fernando from Spain
Groups
Do yourself a favour and...
Everything.
Nothing
Reviewed September 09, 2015

Jul from Singapore
Couples
Standard Twin Room
Stayed one night in March 2014
Cleans and Newly renovated rooms
Clean and new rooms. Great breakfast selection.
Newly renovated room. Great buffet breakfast selection of both warm and cold food. It is located about 700 meters away from the Vastertorp T-Bana station.
Reviewed March 07, 2014


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