Lobby, Mercure Jakarta Kota Hotel in Jakarta
Facilities, Mercure Jakarta Kota Hotel in Jakarta
Facilities, Mercure Jakarta Kota Hotel in Jakarta
Swimming pool, Mercure Jakarta Kota Hotel in Jakarta
Facilities, Mercure Jakarta Kota Hotel in Jakarta
Facilities, Mercure Jakarta Kota Hotel in Jakarta
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7.9Very good

2,747 reviews

2,747 reviews

Location 8.4
Service 8.1
Value for money 8.0
Cleanliness 7.9
Facilities 7.7
Room comfort and quality 7.7
See map

8.4Excellent

Location rating score

Excellent location - 1.23 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Candra Naya
250 m
Maxim Gajah Mada
270 m
LTC Glodok
290 m
Chinatown
330 m
Popular landmarks
Museum Bank Indonesia
1.4 km
Jakarta Old Town
1.7 km
Jakarta Cathedral
2.8 km
Istiqlal Mosque
2.8 km
National Museum
3.1 km
Closest landmarks
drg Nona, Conny
180 m
Klinik Sehati
280 m
Senam Sehat Ladies
290 m
JMB Skin Clinic
290 m
Abadi Star Gym
320 m

Mercure Jakarta Kota Hotel

Jl. Hayam Wuruk 123, Gajah Mada, Jakarta, Indonesia, 11160 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Gajah Mada part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). This 4-star property features hot tub to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Located in heart of Jakarta

Check-in [24-hour]

Airport transfer

Great Breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Hot tub

Swimming Pool

Front desk [24-hour]

Luggage storage

This property is in high demand!

12 travelers have booked today.

Value for money8.0
Distance to city center5 km
Location rating8.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport15.1 km

Rooms available at Mercure Jakarta Kota Hotel

Very good
Room comfort & quality

7.7

Superior Double Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Deluxe King Room
...
  • Room size: 56 m²/603 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Executive Deluxe Double Room
...
  • Room size: 54 m²/581 ft²
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 35 m²/377 ft²
  • 1 double bed
Enter dates to see prices
Executive Double bed Room
...
  • Room size: 56 m²/603 ft²
  • 1 double bed
Enter dates to see prices
Executive Deluxe Room
...
  • Room size: 54 m²/581 ft²
Enter dates to see prices

Frequently asked questions

Does Mercure Jakarta Kota Hotel provide airport transfer?

Mercure Jakarta Kota Hotel provides airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

Does Mercure Jakarta Kota Hotel offer shuttle service for getting around?

For your convenience when traveling around the city, Mercure Jakarta Kota Hotel provides None right at your doorstep making it simple for you to get to places quickly.

Does Mercure Jakarta Kota Hotel provide laundry services?

Yes! Mercure Jakarta Kota Hotel offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

What bars are close by Mercure Jakarta Kota Hotel?

While staying at Mercure Jakarta Kota Hotel, delight in your evening or night out at Colosseum Club to make the most out of your nightlife.

What public parks are in close proximty of Mercure Jakarta Kota Hotel?

While residing at Mercure Jakarta Kota Hotel, enjoy your early morning or evening walk at nearby park which include Taman Bermain Kota Layak Anak, budi rahayu, and Taman Pos Duri.

How long do guests normally stay at Mercure Jakarta Kota Hotel?

Verified past guests that have stayed at Mercure Jakarta Kota Hotel had an average nightly stay of 2 nights at this property.

In which languages can Mercure Jakarta Kota Hotel's employees communicate?

Mercure Jakarta Kota Hotel can converse up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the typical rating that verified Couples' have given to Mercure Jakarta Kota Hotel?

Past couple travelers that have stayed at this property have given Mercure Jakarta Kota Hotel an average rating of 8.1. You can look up on more detailed customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Mercure Jakarta Kota Hotel?

Past families with young children that have stayed at this property have given Mercure Jakarta Kota Hotel an average rating of 8.2. You can look up more in depth customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Mercure Jakarta Kota Hotel?

Verified group travelers that have stayed at this property have given Mercure Jakarta Kota Hotel an average rating of 7.7. You can check out more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What restaurants are nearby Mercure Jakarta Kota Hotel?

Mercure Jakarta Kota Hotel’s community is Gajah Mada which comprises of popular restaurants such as Café Batavia, Bubur Kwang Tung, and Bakso Rusuk Samanhudi.

What people love about Mercure Jakarta Kota Hotel

  • 10

    Exceptional
    Staff 

    "Staff, clean,location"

    I

    |

    September 16, 2023

  • 7.6

    Very good
    Location

    "Slightly old hotel but clean and nice, good location, breakfast is also ok"

    AHMAR

    |

    March 25, 2023

  • 9.2

    Exceptional
    Location

    "Location is the best, easy to find food"

    daniel

    |

    July 21, 2023

More about Mercure Jakarta Kota Hotel

More about Mercure Jakarta Kota Hotel

Mercure Jakarta Kota Hotel

Whether you're a tourist or traveling on business, Mercure Jakarta Kota Hotel is a great choice for accommodation when visiting Jakarta. From here, guests can enjoy easy access to all that the lively city has to offer.
The superior services and facilities offered at Mercure Jakarta Kota Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jakarta can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mercure Jakarta Kota Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Mercure Jakarta Kota Hotel. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. If you like to eat in the privacy of your room, Mercure Jakarta Kota Hotel can arrange to have groceries delivered to your doorstep. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Never let a day go wasted when you're at Mercure Jakarta Kota Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the hot tub. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Mercure Jakarta Kota Hotel and explore Jakarta during your stay. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 5.1 km away.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

77 mentions

Breakfast

56 mentions

Internet

40 mentions

Food & Dining

38 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hot tub
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoking allowed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Buffet
Restaurants on site
Spice Restaurant
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jl. Hayam Wuruk 123, Gajah Mada, Jakarta, Indonesia, 11160
Excellent
Location

8.4

Airports
  • Halim Perdanakusuma International Airport (HLP)
    15.1 km
  • Soekarno-Hatta International Airport (CGK)
    18.3 km
Public transportation
  • Jayakarta Railway Station
    1.0 km
  • Stasiun Mangga Besar Railway Station
    1.1 km
Hospital or clinic
  • drg Nona, Conny
    180 m
Shopping
  • Grand Indonesia Mall
    5.2 km
Convenience store
  • Alfamart
    110 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Museum Bank Indonesia
    1.4 km
  • Jakarta Old Town
    1.7 km
  • Jakarta Cathedral
    2.8 km
  • Istiqlal Mosque
    2.8 km
  • National Museum
    3.1 km
  • National Monument (MONAS)
    3.2 km
  • Ancol Dreamland
    3.3 km
  • Gambir Train Station Building
    3.5 km
  • Grand Indonesia Mall
    5.2 km
  • Beautiful Indonesia in Miniature Park
    21.7 km
Nearby landmarks
  • drg Nona, Conny
    180 m
  • Candra Naya
    250 m
  • Maxim Gajah Mada
    270 m
  • Klinik Sehati
    280 m
  • Senam Sehat Ladies
    290 m
  • LTC Glodok
    290 m
  • JMB Skin Clinic
    290 m
  • Abadi Star Gym
    320 m
  • Chinatown
    330 m
  • Posyandu Anggrek Neli Murni RW 02/5
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center5 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)142857 IDR
The property
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 243
  • Room voltage220
  • Year property opened1997

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Jakarta Kota Hotel from real guests

Provided by verified guests of Agoda
7.9
Location8.4
Service8.1
Value for money8.0
Cleanliness7.9
Facilities7.7
Room comfort and quality7.7
High score for Jakarta
Rating
9+ Exceptional (273)
8-9 Excellent (239)
7-8 Very Good (471)
6-7 Good (241)
<6 Below Expectation (233)

Show reviews that mention 

Showing 1,457 verified guest comments
12345
10.0
Exceptional
Metaria from Indonesia
Family with young children
Superior Double Room
Stayed 2 nights in December 2022

Stayed 2 nights with 2 young children”

The atmosphere is a bit old-fashioned because it is an old hotel. But the cleanliness is very good, the staff is friendly, and it is close to the city center. The swimming pool is also comfortable enough for children. The breakfast is very delicious, although the variety is limited. And the breakfast is always refilled, so even though it's almost 10 o'clock, the food is still available. Overall, everything is satisfying and my children are happy to stay here. Next time, I might stay here again.

Reviewed January 02, 2023
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Dear Valued Guest, Thank you for sharing your experience at Mercure Jakarta Kota. We are thrilled to read your positive comment of our hotel and very happy to know that you enjoyed the service and facilities. Your kind words have been conveyed to our team and they are glad they could be of assistance. We are looking forward to welcome you back in the nearest future. Sincerely, Teuku Rusiansyah - General Manager

Responded February 02, 2023
Mercure Jakarta Kota Hotel
10.0
Exceptional
SHAFIRA from Indonesia
Family with young children
Superior Double Room
Stayed 1 night in September 2022

Old hotel but very comfortable”

Friendly receptionist, even though we checked in at midnight, we were still served well. Delicious breakfast. Good facilities.

Reviewed February 22, 2023
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Dear Ms Shafira, Thank you very much for having stayed with Mercure Jakarta Kota and taking your time to write your feedback. It is nice to know that you had a great experience during your stay. Please be sure that we will continue to give the best service and facilities in the future. Once again thank you and hope to see you again very soon. Sincerely, Teuku Rusiansyah - General Manager

Responded February 28, 2023
Mercure Jakarta Kota Hotel
10.0
Exceptional
TAKAHIRO from Japan
Solo traveler
Superior Double Room
Stayed 5 nights in March 2023

2 years later due to Corona”

One of my regular hotels. I always stay here with good cost performance. It was a shame that the previous Olimo station was unusable due to subway construction. The proximity to the station is also one of the options. It has been two years since my last stay and I felt that the aging of the hotel has progressed. One issue was that when I put hot water in the bathtub, the white film on the bathtub peeled off and floated up, making it difficult to remove. I told the hotel staff, but it was not improved, and I had no choice but to change rooms or bathtubs. It was too much trouble, so I didn't change rooms. Also, I felt that the contents of the breakfast buffet had declined compared to before. There are various reasons such as high prices.

Reviewed March 19, 2023
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Dear Mr Takahiro, Thank you very much for having stayed with Mercure Jakarta Kota and taking your time to write your feedback. first of all, we want to inform you that the bus top ' olimo' is back in operation, furthermore, we regret reading about your experiences with us, we can guarantee that this does not reflect our standards. I wish to apologize on this occasion. Rest assured we have shared this issue to our team and now we are working on improving our facilities and services with more controlling to avoid this situation happen again in the future. We are looking forward to having the pleasure and opportunity of welcoming you back to Mercure Jakarta Kota. We will do our utmost to make your next stay better than the previous one, which is always our aim and goal. Sincerely, Teuku Rusiansyah - General Manager

Responded March 26, 2023
Mercure Jakarta Kota Hotel
10.0
Exceptional
Rully from Indonesia
Family with young children
Superior Double Room
Stayed 1 night in May 2022

Location in the city center”

One of the hotels with a very strategic location and also has large rooms

Reviewed April 25, 2023
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Salam hangat dari Mercure Jakarta Kota Terima kasih untuk waktu dan kesediaan Anda untuk memberikan komentar atas pengalaman Anda menginap bersama dengan kami. Merupakan kebanggaan bagi kami untuk mengetahui bahwa Anda menikmati waktu Anda selama menginap di hotel kami. Kami menantikan kehadiran Anda kembali di hotel dalam waktu dekat. Sincerely yours, Teuku Rusiansyah General Manager

Responded April 26, 2023
Mercure Jakarta Kota Hotel
10.0
Exceptional
Yvonne from Indonesia
Family with young children
Superior Double Room
Stayed 1 night in March 2023

Worth the price”

Room pretty big, clean, bathtub & water hor and cold is available, complete amenities, there's also refrigerator in room, definitely will go back

Reviewed March 20, 2023

Dear Yvonne, Thank you for sharing your experience at Mercure Jakarta Kota We are thrilled to read your positive comment of our hotel and very happy to know that you enjoyed the service and facilities. We are looking forward to welcome you back in the nearest future. Sincerely, Teuku Rusiansyah - General Manager

Responded March 23, 2023
Mercure Jakarta Kota Hotel
12345
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