Mercure Jakarta Kota Hotel

Mercure Jakarta Kota Hotel

Jl. Hayam Wuruk 123, Gajah Mada, Jakarta, Indonesia, 11160
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Superior Double Room Mercure Jakarta Kota Hotel
Superior Double Room
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    Lobby Mercure Jakarta Kota Hotel
    Lobby Mercure Jakarta Kota Hotel
    Swimming pool [outdoor] Mercure Jakarta Kota Hotel
    Deluxe King Room Mercure Jakarta Kota Hotel
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    Exterior view Mercure Jakarta Kota Hotel

    Guest reviews

    7.6
    Very good
    /10
    (1349 reviews)See what guests said
    8.4
    Excellent

    "Always an enjoyable place to stay"

    stephen

    -

    December 9, 2018

    7.7
    Very good room comfort and quality
    Recommended by 90% of guests

    Property highlights

    • Located in heart of Jakarta

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    Excellent
    Location
    8.1
    See map
    Excellent location - 1.24 kilometers from city center
    Popular neighborhood
    Nearby
    Popular
  • Candra Naya250 m
  • Chinatown330 m
  • National Archives Museum540 m
  • Kebon Jeruk Mosque720 m
  • Hayam Wuruk Street760 m
  • Pasar Glodok Market760 m
  • Gereja Sion1.19 km
  • Mangga Dua Morning Market1.21 km
  • Pasar Asemka1.23 km
  • Museum Bank Indonesia1.29 km
  • Value for money7.6
    Distance to city center5 km
    Location rating8.1
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport15.0 km
    Select your room
    7.7
    Very good
    Room comfort & quality
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 queen bed
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    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
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    Executive Deluxe King Room
    Executive Deluxe King Room
    ...
    • Room size: 56 m²/603 ft²
    • Street view
    • 1 double bed
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    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds
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    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
    • Room size: 32 m²/344 ft²
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    Double Or Twin Deluxe Executive
    Double Or Twin Deluxe Executive
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    SUPERIOR - EARLY BIRD D-2 Room
    SUPERIOR - EARLY BIRD D-2 Room
    ...
    • Non-smoking
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    Executive Deluxe Room
    Executive Deluxe Room
    ...
    • Non-smoking
    Enter dates to see prices
    Deluxe 1 Double Bed
    Deluxe 1 Double Bed
    ...
    • Non-smoking
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    Deluxe Room
    Deluxe Room
    ...
    • Non-smoking
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    Have a question for Mercure Jakarta Kota Hotel?

    What people love about the property

    • 8.4
      Excellent

      "Great hotel to stay for those who want to experience the older part of the city."

      Yovita

      |

      February 11, 2018

    • 8.0
      Very good

      "The rooms are big and facilities are reasonable with air cond functioning well."

      Khairudin

      |

      November 11, 2018

    • 8.4
      Excellent

      "A place to stay within short budget, friendly staff, and nice customer satisfaction."

      Jackson

      |

      March 13, 2018

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    More about Mercure Jakarta Kota Hotel

    More about Mercure Jakarta Kota Hotel

    7.6
    Very good

    "The location is good and can access to many tourist attracti..."

    Lionel

    |

    October 29, 2018

    An overview

    Show less

    What they offer

    7.6
    Very good

    "Staff are pleasant and happy to help."

    Johnson

    |

    November 22, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Miyama Japanese Restaurant
    3.2 km Indonesian, Japanese
    Huize Trivelli
    4.1 km Indonesian, International
    Palalada
    4.2 km Indonesian
    American cuisine
    American cuisine
    KFC
    750 m American
    KFC Plaza Glodok
    1.1 km American
    A&W - Tambora
    1.2 km American
    Asian cuisine
    Asian cuisine
    Sun City Luxury Club Restaurant
    60 m Asian, Chinese
    Bakmi Balap
    80 m Asian, Indonesian
    Lindeteves Trade Center Foodcourt
    80 m Asian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1349)Booking.com Reviews (173)
    7.6
    /
    10
    Cleanliness7.5
    Facilities7.1
    Location8.1
    Room comfort and quality7.7
    Service7.7
    Value for money7.6
    Provided by verified guests of Agoda
    All languages
    All guests (1349)
    All room types

    Show reviews that mention 

    Showing 1192 verified guest comments
    12345
    6.0
    Gordon from Singapore
    Business traveler
    Deluxe King Room
    Stayed 4 nights in February 2019
    The worst experience ever”
    Staying at the Mercure Jakarta Kota Hotel was the worst experience I ever had in 15 years of traveling. The 1st impression I had upon stepping into the room was, it is an old hotel but clean so, ok can live with it. The thing that I'm really disappointed about is the next day I receive a letter stating that the pool and gym will be closed for 3 days and I would not have the used of the gym which I place strong importance on. How can a hotel who getting its star rating because of having facilities like a pool and gym close these facilities from other hotel guests? Because they have a event. Do we get a refund because of these facilities not being available? This is the 1st and last time I stay at the Mercure....really disappointing.
    Reviewed February 27, 2019
    8.0
    Excellent
    Lionel from Singapore
    Business traveler
    Superior Double Room
    Stayed 3 nights in October 2018
    Good value. ”
    This is first time I stay here. The room is a bit old but functional. The breakfast serve quite a variety of local cuisine but the seating space is small. I like the fresh watermelon juice. Offering 5 pcs laundry cleaning at 100k rupiah. Very good value. ITC Godok is nearby and good for electronic staff. The stay is average. If you are looking for low cost travel, Mercure Jakarta Kota is a good choice.
    Reviewed October 05, 2018
    Dear Mr. Lionel Thank you for taking the time and effort to review regarding your recent stay at Mercure Jakarta Kota. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal Muhamad - General Manager
    Responded October 10, 2018
    Mercure Jakarta Kota Hotel
    9.6
    Exceptional
    Masahiko from Japan
    Solo traveler
    Deluxe King Room
    Stayed 2 nights in May 2018
    Great value”
    I visited Jakarta and stared in Kota area many times but, it was my first stay at Mercure Kota. I used to think that the hotel is a bit expensive compared to the hotels nearby. But actually the hotel was very nice. The room was large enough and there were the good amenities. All staff members helped me stay comfortably. I shall return to the hotel again soon.
    Reviewed June 04, 2018
    Dear Mr. Masahiko, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to our hotel very soon! Sincerely, Jamal Muhamad - General Manager
    Responded June 21, 2018
    Mercure Jakarta Kota Hotel
    4.4
    Lancelot from Malaysia
    Solo traveler
    Superior Twin Room
    Stayed 6 nights in January 2019
    DISGUSTING”
    Carpets were damp and smelly even after room change. I picked up an infection that ruined my holiday. Air conditioning filters were clogged and leaked droplets of water adding to the smelly carpets. Staff were excellent but given the load of rubbish with the cost saving measures of the management there was little of nothing that they could do to help except sympathise and offer to be of personal assistance. This is my third bad experience booking with AGODA and their false and irresponsible method of advertising properties with pictures without really checking. AGODA NEVER MORE.
    Reviewed February 07, 2019
    6.0
    David from United States
    Business traveler
    Superior Double Room
    Stayed 1 night in November 2018
    WiFi was slow & bar closes early”
    At several points during my stay, I had to wait while webpages loaded. Also, the 24-hour room service menu is a lie. Only the food is available 24-hours day. The bar apparently closes at 11pm and the staff refused by make me a drink shortly after 11pm, even though there was no indication of this early closing time on the in-room menu.
    Reviewed November 07, 2018
    Dear Mr. David, Warmest greetings from Mercure Jakarta Kota. First of all, I would like to say thank you for choosing Mercure Jakarta Kota to accommodate your stay during your visit to Jakarta. Furthermore: I sincerely appreciate you taking the time and effort to inform us of your recent experiences. In reference to your comment, I very much regret the inconvenience happened to you. It would be my greatest pleasure to share your comments with our team and will follow up your concern to prevent the same thing will not happen again in the future Please rest assured, we will monitor your concern and if necessary re-evaluate it. It is through feedback such as yours that we are able to improve the quality of our services to better meet the needs of our guests. We are looking forward to having the pleasure and opportunity of welcoming you back to Mercure Jakarta Kota. Sincerely, Jamal Muhamad - General Manager
    Show more
    Mercure Jakarta Kota Hotel
    8.4
    Excellent
    Yovita from Australia
    Family with teens
    Deluxe King Room
    Stayed 2 nights in February 2018
    Fabulous hotel in older part of Jakarta ”
    Great hotel to stay for those who want to experience the older part of the city. Good facilities and street food abundance. Hotel still allows smoking inside the lobby which stinks up the arrival experience but rest of the hotel is great
    Reviewed February 11, 2018
    Dear Ms. Yovita, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal Muhamad - General Manager
    Responded February 18, 2018
    Mercure Jakarta Kota Hotel
    8.0
    Excellent
    Leung from Hong Kong
    Group
    Superior Twin Room
    Stayed 3 nights in August 2016
    Stayed in this hotel several times before and every time is satisfactory”
    The hotel is centrally located and has a taxi stand inside so transportation is very convenient. The weekend brunch is not expensive but still with a good variety of food provide. Staff are friendly and helpful so it's always worth coming back again.
    Reviewed August 30, 2016
    8.4
    Excellent
    Lindsay from United States
    Business traveler
    Superior Twin Room
    Stayed 3 nights in March 2016
    Beautiful, but treadmills scary and dysfunctional”
    The view from my room was the best part, floor to ceiling window to enjoy being above Jakarta rather than in the thick of it. The room was really comfortable, and almost everything worked, although I didn't have hot water the first two nights and I had to reset the toilet plug a couple of times. The staff is super friendly and nice and everything is beautiful. Overall it was I had a lovely and relaxing stay. The weirdest/most frustrating thing was that the treadmills don't really work in the fitness center. There are two of them and they're both a little scary. I booked this hotel primarily to have a place to workout since I knew I wouldn't be running in traffic. One of the treadmills can only be turned on by a switch on the back, and to stop it you yank the emergency key out. The other one looked fancier/newer, but the one day I used it it came to a shuddering and unexpected halt twice after about 7 minutes each time in a way that felt dangerous, and then the attendant couldn't get it to work again. Overall a good experience, but my #1 feedback is get some functioning treadmills if you're going to advertise a fitness center.
    Reviewed April 04, 2016
    10.0
    Exceptional
    Ulrich from Germany
    Solo traveler
    Deluxe King Room
    Stayed 6 nights in November 2015
    Comfortable, spacy and clean hotel”
    Service, Internet, spacy room
    Very comfortable stay in a quiet room (good sound proofing). Very nice and helpfull staff. Good locations between two small malls. Many foodstalls nearby. Easy access to some of the bigger malls by trans-jakarta busway or tax.
    Reviewed November 23, 2015
    8.0
    Excellent
    Suhartini from Indonesia
    Family with young children
    Superior Twin Room
    Stayed 1 night in November 2014
    Good place to go”
    shopping relax smile
    Rooms are old and some basis amenities are not there. Washroom is very small and fittings are old. One of the pin of the door hinges in my washroom dropped off and I have to fix it back before the door collapse. Toilet roll was almost empty but not replaced when the room was made up and the you have to call and wait for housekeeping to send a new roll. It was a waste of everyone's time.
    Reviewed November 10, 2014
    9.0
    Exceptional
    David from United States
    Business traveler
    Superior Double Room
    Stayed 2 nights in June 2014
    My favorite hotel in Jakarta”
    Value, quiet rooms, comfortable beds
    Unlike other rooms in Jakarta, I rarely have trouble with the internet here, and they let me use more than one device online. The road outside the hotel is rarely choked with traffic and is quite near a TransJakarta bus station. The gym and pool are not opulent, but are quite nice.
    Reviewed August 04, 2014
    8.0
    Excellent
    Daniel from United States
    Business traveler
    Superior Double Room
    Stayed 1 night in May 2014
    Clean, Comfortable Hotel”
    Location, Staff, Breakfast
    This is a fine place to stay in Bogor, with clean rooms, comfortable bed, very attentive staff, and extensive breakfast foods. A nice swimming pool for kids. Just next to the Bogor Botanical Garden, a shopping mall, and the direct bus to and from the Jakarta airport.
    Reviewed June 02, 2014
    8.3
    Excellent
    Nicholas from United Kingdom
    Business traveler
    Superior Twin Room
    Stayed 3 nights in May 2014
    if internet would be working ...”
    clean, pool, food
    Internet is stil an issue with this hotel. Otherwise clean, pleasant and with style. Didn't like them wanting to have a fee for minibar. Said no, and with a face to die for ... she called housekeeping to lock it. So no minibar, but also no fridge to keep your own stuff cool in. Another issue is the elevator. You NEED your keycard to operate it. If you're with somebody then you can't leave the room, cause all electricity goed! No airco.And don't use the fire exit or you have to walk all the way down. All doors are locking from the inside!!! Simply stupid!
    Reviewed May 13, 2014
    8.3
    Excellent
    Md from Bangladesh
    Business traveler
    Deluxe King Room
    Stayed 1 night in March 2014
    Excellent service friendly staff ”
    Friendly staff, great rooms, great location.
    I am satisfied, the room is very clean. I checked in very fast, and the room is directly available, so i didn't need wait. I believe that this hotel is very good in term of location, services, food. I will love to come back here every time visiting Jakarta. And want to say thanks to guest service manager Miss LINDA.The rooms was excellent with all kinds of facilities.
    Reviewed March 16, 2014
    8.0
    Excellent
    Rizlan from Malaysia
    Couple
    Superior Twin Room
    Stayed 3 nights in February 2014
    Nice centrally located”
    Nice room, good location, relaxing
    The Mercure Jakarta Kota located in the central china town, near to the shopping area and so so rounding with many good restaurant and entertainment place. Traditional breakfast wast a brilliant idea and taste very good. Staff are very friendly and helpful. The hotel is quite old but very well maintain and we are very comfortable staying in the hotel. This is the third time I stay in this hotel. Every time the staff are friendly and helpful with good fast response and service. The location is nice for getting around and traveling to the night activities and shopping centers. The hotel is well equipped and the wifi is reasonable well offered.
    Reviewed March 08, 2014
    9.3
    Exceptional
    David from United States
    Business traveler
    Superior Double Room
    Stayed 3 nights in May 2013
    My favorite hotel in Jakarta”
    Reasonable price, decent location, and good amenities
    The pool and gym are a bit small, but functional. The internet is as reliable and fast as one can find in Jakarta. The rooms are spacious and quiet, and the hotel is near shopping and restaurants. Trustworthy cabs are waiting in front of the door 24/7. This is the best hotel I've found at this price in three years of travel to Jakarta.
    Reviewed February 28, 2014
    8.0
    Excellent
    Michael from Malaysia
    Business traveler
    Superior Double Room
    Stayed 3 nights in January 2014
    Relaxing stay amidst the wet weather ”
    Location, Price and reasonably good breakfast spread
    I took the offer of a very good rate to stay here and generally is a good hotel . the downside of this hotel as it looks tired due to its age and also its bedding is tired looking and color brownish, instead of the crystal white in some 4 ~ 5 star hotels in Jakarta . Breakfast was good and well spread, and i loved the fresh pastry which was baked before my eyes in the restaurant.
    Reviewed January 21, 2014
    10.0
    Exceptional
    Innova from Indonesia
    Couple
    Superior Double Room
    Stayed 1 night in June 2013
    Hotel is clean, good service, afforable price”
    Hotel is clean, good service, afforable price
    Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price
    Reviewed January 05, 2014
    9.0
    Exceptional
    Budi from Indonesia
    Business traveler
    Superior Double Room
    Stayed 3 nights in December 2013
    4 Days Stay”
    Closed to the food area of Mangga Besar, closed to the entertainment place, located in the center of Jakarta.
    Very good location to the food lover that located close to Mangga Besar (many traditional Chinese food seller) as well as there is a food place and several restaurant close to the hotel area. The bad thing about this hotel is just because there is so crowded with the guest that makes the staff became inattentive.
    Reviewed December 09, 2013
    8.3
    Excellent
    Leung from Hong Kong
    Solo traveler
    Deluxe King Room
    Stayed 3 nights in September 2013
    Second time here and still the same good service ”
    Helpful staff, good room service and Sunday dimsum buffet brunch
    This is my second stay in this hotel and the experience is still very satisfactory. The staffs are nice and helpful with very quick check-in and check-out service. The Sunday dimsum brunch buffet is still very good and so is the room service. It's conveniently located and also Bluebird taxi in the hotel car park. Overall experience is good value for money.
    Reviewed October 05, 2013
    12345
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    Mercure Jakarta Kota Hotel
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    • Excellent location
    • Jakarta History Museum
    • Jayakarta Railway Station is within 1.04 km