Mercure Jakarta Kota Hotel
Mercure Jakarta Kota Hotel
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6.8
Good

"Great place to stay."

stephen

|

February 18, 2018

Superior Double Room - Guestroom Mercure Jakarta Kota Hotel
Superior Double Room - Guestroom
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Lobby Mercure Jakarta Kota Hotel
Lobby
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Lobby Mercure Jakarta Kota Hotel
Lobby
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Swimming pool [outdoor] Mercure Jakarta Kota Hotel
Swimming pool [outdoor]
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See map Mercure Jakarta Kota Hotel
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Excellent
Location
8.1
See all 6 photos Mercure Jakarta Kota Hotel
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What guests are saying:
Very nice location
XIAOGANG from China
Business traveler
Excellent service and smiling nature of the staff makes me visit this place again and again.
Raj from Singapore
Couple
Value for money
Yew from Malaysia
Business traveler
Great location. Excellent staff. Clean room. Meeting all the expectations and everything is within walking distance.
ROSLEE from Malaysia
Business traveler
the hotel need some renovation, but overall the hotel services is okay
Harris from Indonesia
Family with young children
Generally, the rooms and other services relatively good. The staff are very helpful. The breakfast serve is acceptable.
Joehary from Malaysia
Business traveler
All good..not bad..just the staff can smile much
viwen from Indonesia
Couple
Very comfortable stay in a quiet room (good sound proofing). Very nice and helpfull staff. Good locations between two small malls. Many foodstalls nearby. Easy access to some of the bigger malls by trans-jakarta busway or tax.
Ulrich from Germany
Solo traveler
All good..not bad..just the staff can smile much
viwen from Indonesia
Couple

Mercure Jakarta Kota Hotel

Excellent location
- 1.24 kilometers from city center
- What's nearby?
Very good
From 1329 reviewsSee what guests said
7.6
/
10
Very good room comfort and quality
7.7
Recommended by 88% of guests
Value for money7.6
Distance to city center5 km
Location rating8.1
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport15.4 km
  • Located in heart of Jakarta

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Select your room
7.7
Very good
Room comfort & quality
Superior Double Room
Superior Double Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Executive Deluxe King Room
Executive Deluxe King Room
...
  • Room size: 56 m²/603 ft²
  • Street view
  • 1 double bed
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Superior Twin Room
Superior Twin Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Room size: 32 m²/344 ft²
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Double Or Twin Deluxe Executive
Double Or Twin Deluxe Executive
...
  • Room size: 32 m²/344 ft²
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SUPERIOR - EARLY BIRD D-2 Room
SUPERIOR - EARLY BIRD D-2 Room
...
  • Non-smoking
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Executive Deluxe Room
Executive Deluxe Room
...
  • Non-smoking
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Deluxe 1 Double Bed
Deluxe 1 Double Bed
...
  • Non-smoking
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Deluxe Room
Deluxe Room
...
  • Non-smoking
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Have a question for Mercure Jakarta Kota Hotel?

What people love about the property

  • 7.6
    Very good

    "Room very big and clean"

    Yew

    |

    October 24, 2016

  • 10.0
    Exceptional

    "Excellent staff."

    ROSLEE

    |

    October 15, 2016

  • 10.0
    Exceptional

    "Very nice location"

    XIAOGANG

    |

    August 15, 2016

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More about Mercure Jakarta Kota Hotel

More about Mercure Jakarta Kota Hotel

8.0
Very good

"Clean cheap value for money"

Chandra

|

July 19, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indonesian cuisine
Indonesian cuisine
Miyama Japanese Restaurant
3.2 km Indonesian, Japanese
Huize Trivelli
4.1 km Indonesian, International
Palalada
4.2 km Indonesian
American cuisine
American cuisine
KFC
750 m American
KFC Plaza Glodok
1.1 km American
A&W - Tambora
1.2 km American
Asian cuisine
Asian cuisine
Sun City Luxury Club Restaurant
60 m Asian, Chinese
Bakmi Balap
80 m Asian, Indonesian
Lindeteves Trade Center Foodcourt
80 m Asian, Indonesian

What they offer

6.8
Good

"Location is very good"

SISCA

|

January 13, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1329)Booking.com Reviews (164)
7.6
/
10
Cleanliness7.5
Facilities7.0
Location8.1
Room comfort and quality7.7
Service7.6
Value for money7.6
Provided by verified guests of Agoda
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All guests (1329)
All room types

Show reviews that mention 

Showing 1187 verified guest comments
12345
8.0
Excellent
Lionel from Singapore
Business traveler
Superior Double Room
Stayed 3 nights in October 2018
Good value. ”
This is first time I stay here. The room is a bit old but functional. The breakfast serve quite a variety of local cuisine but the seating space is small. I like the fresh watermelon juice. Offering 5 pcs laundry cleaning at 100k rupiah. Very good value. ITC Godok is nearby and good for electronic staff. The stay is average. If you are looking for low cost travel, Mercure Jakarta Kota is a good choice.
Reviewed October 05, 2018
Dear Mr. Lionel Thank you for taking the time and effort to review regarding your recent stay at Mercure Jakarta Kota. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal Muhamad - General Manager
Responded October 10, 2018
Mercure Jakarta Kota Hotel
6.0
David from United States
Business traveler
Superior Double Room
Stayed 1 night in November 2018
WiFi was slow & bar closes early”
At several points during my stay, I had to wait while webpages loaded. Also, the 24-hour room service menu is a lie. Only the food is available 24-hours day. The bar apparently closes at 11pm and the staff refused by make me a drink shortly after 11pm, even though there was no indication of this early closing time on the in-room menu.
Reviewed November 07, 2018
Dear Mr. David, Warmest greetings from Mercure Jakarta Kota. First of all, I would like to say thank you for choosing Mercure Jakarta Kota to accommodate your stay during your visit to Jakarta. Furthermore: I sincerely appreciate you taking the time and effort to inform us of your recent experiences. In reference to your comment, I very much regret the inconvenience happened to you. It would be my greatest pleasure to share your comments with our team and will follow up your concern to prevent the same thing will not happen again in the future Please rest assured, we will monitor your concern and if necessary re-evaluate it. It is through feedback such as yours that we are able to improve the quality of our services to better meet the needs of our guests. We are looking forward to having the pleasure and opportunity of welcoming you back to Mercure Jakarta Kota. Sincerely, Jamal Muhamad - General Manager
Responded November 09, 2018
Mercure Jakarta Kota Hotel
9.6
Exceptional
Masahiko from Japan
Solo traveler
Deluxe King Room
Stayed 2 nights in May 2018
Great value”
I visited Jakarta and stared in Kota area many times but, it was my first stay at Mercure Kota. I used to think that the hotel is a bit expensive compared to the hotels nearby. But actually the hotel was very nice. The room was large enough and there were the good amenities. All staff members helped me stay comfortably. I shall return to the hotel again soon.
Reviewed June 04, 2018
Dear Mr. Masahiko, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to welcome you back to our hotel very soon! Sincerely, Jamal Muhamad - General Manager
Responded June 21, 2018
Mercure Jakarta Kota Hotel
8.4
Excellent
Yovita from Australia
Family with teens
Deluxe King Room
Stayed 2 nights in February 2018
Fabulous hotel in older part of Jakarta ”
Great hotel to stay for those who want to experience the older part of the city. Good facilities and street food abundance. Hotel still allows smoking inside the lobby which stinks up the arrival experience but rest of the hotel is great
Reviewed February 11, 2018
Dear Ms. Yovita, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal Muhamad - General Manager
Responded February 18, 2018
Mercure Jakarta Kota Hotel
9.2
Exceptional
james from Australia
Solo traveler
Deluxe King Room
Stayed 7 nights in July 2018
nice hotel to stay”
the hotel is rather old but it is in very good maintenance . the room was very clean and the staff were very friendly , I was in the 12th floor with the good view and quiet.the only problem was the internet sometime rather slow but overall I am very pleased staying there.
Reviewed July 22, 2018
8.0
Excellent
Mousa from United Arab Emirates
Couple
Superior Double Room
Stayed 2 nights in November 2018
Very good”
very good hotel
Reviewed November 13, 2018
Dear Mr. Mousa, Thank you for taking the time and effort to review regarding your recent stay at Mercure Jakarta Kota. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal Muhamad - General Manager
Responded December 12, 2018
Mercure Jakarta Kota Hotel
8.0
Excellent
Khairudin from Malaysia
Group
Superior Double Room
Stayed 3 nights in November 2018
Big room and decent place”
The rooms are big and facilities are reasonable with air cond functioning well. The breakfast is so so only. Can improve on breakfast selection and taste.
Reviewed November 11, 2018
Dear Mr. Khairudin, I would like to sincerely thank you for staying with Mercure Jakarta Kota and for taking the time to share your experience during your stay. Your positive praises towards our staff, has been shared accordingly with the team as this is one of the tools to always motivate the team to continuously provide great service to our guests. I took note of improvement for our breakfast selection and taste and please rest assure that we are taking it seriously and find ways to improve it. Your feedback is highly appreciated as this will help us improve the level of service to our guests. All colleagues of Mercure Jakarta Kota are looking forward to welcoming you back in the near future. Sincerely, Jamal Muhamad - General Manager
Responded December 12, 2018
Mercure Jakarta Kota Hotel
8.0
Excellent
Leung from Hong Kong
Group
Superior Twin Room
Stayed 3 nights in August 2016
Stayed in this hotel several times before and every time is satisfactory”
The hotel is centrally located and has a taxi stand inside so transportation is very convenient. The weekend brunch is not expensive but still with a good variety of food provide. Staff are friendly and helpful so it's always worth coming back again.
Reviewed August 30, 2016
8.4
Excellent
Lindsay from United States
Business traveler
Superior Twin Room
Stayed 3 nights in March 2016
Beautiful, but treadmills scary and dysfunctional”
The view from my room was the best part, floor to ceiling window to enjoy being above Jakarta rather than in the thick of it. The room was really comfortable, and almost everything worked, although I didn't have hot water the first two nights and I had to reset the toilet plug a couple of times. The staff is super friendly and nice and everything is beautiful. Overall it was I had a lovely and relaxing stay. The weirdest/most frustrating thing was that the treadmills don't really work in the fitness center. There are two of them and they're both a little scary. I booked this hotel primarily to have a place to workout since I knew I wouldn't be running in traffic. One of the treadmills can only be turned on by a switch on the back, and to stop it you yank the emergency key out. The other one looked fancier/newer, but the one day I used it it came to a shuddering and unexpected halt twice after about 7 minutes each time in a way that felt dangerous, and then the attendant couldn't get it to work again. Overall a good experience, but my #1 feedback is get some functioning treadmills if you're going to advertise a fitness center.
Reviewed April 04, 2016
10.0
Exceptional
Ulrich from Germany
Solo traveler
Deluxe King Room
Stayed 6 nights in November 2015
Comfortable, spacy and clean hotel”
Service, Internet, spacy room
Very comfortable stay in a quiet room (good sound proofing). Very nice and helpfull staff. Good locations between two small malls. Many foodstalls nearby. Easy access to some of the bigger malls by trans-jakarta busway or tax.
Reviewed November 23, 2015
8.0
Excellent
Suhartini from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in November 2014
Good place to go”
shopping relax smile
Rooms are old and some basis amenities are not there. Washroom is very small and fittings are old. One of the pin of the door hinges in my washroom dropped off and I have to fix it back before the door collapse. Toilet roll was almost empty but not replaced when the room was made up and the you have to call and wait for housekeeping to send a new roll. It was a waste of everyone's time.
Reviewed November 10, 2014
9.0
Exceptional
David from United States
Business traveler
Superior Double Room
Stayed 2 nights in June 2014
My favorite hotel in Jakarta”
Value, quiet rooms, comfortable beds
Unlike other rooms in Jakarta, I rarely have trouble with the internet here, and they let me use more than one device online. The road outside the hotel is rarely choked with traffic and is quite near a TransJakarta bus station. The gym and pool are not opulent, but are quite nice.
Reviewed August 04, 2014
8.0
Excellent
Daniel from United States
Business traveler
Superior Double Room
Stayed 1 night in May 2014
Clean, Comfortable Hotel”
Location, Staff, Breakfast
This is a fine place to stay in Bogor, with clean rooms, comfortable bed, very attentive staff, and extensive breakfast foods. A nice swimming pool for kids. Just next to the Bogor Botanical Garden, a shopping mall, and the direct bus to and from the Jakarta airport.
Reviewed June 02, 2014
8.3
Excellent
Nicholas from United Kingdom
Business traveler
Superior Twin Room
Stayed 3 nights in May 2014
if internet would be working ...”
clean, pool, food
Internet is stil an issue with this hotel. Otherwise clean, pleasant and with style. Didn't like them wanting to have a fee for minibar. Said no, and with a face to die for ... she called housekeeping to lock it. So no minibar, but also no fridge to keep your own stuff cool in. Another issue is the elevator. You NEED your keycard to operate it. If you're with somebody then you can't leave the room, cause all electricity goed! No airco.And don't use the fire exit or you have to walk all the way down. All doors are locking from the inside!!! Simply stupid!
Reviewed May 13, 2014
8.3
Excellent
Md from Bangladesh
Business traveler
Deluxe King Room
Stayed 1 night in March 2014
Excellent service friendly staff ”
Friendly staff, great rooms, great location.
I am satisfied, the room is very clean. I checked in very fast, and the room is directly available, so i didn't need wait. I believe that this hotel is very good in term of location, services, food. I will love to come back here every time visiting Jakarta. And want to say thanks to guest service manager Miss LINDA.The rooms was excellent with all kinds of facilities.
Reviewed March 16, 2014
9.3
Exceptional
David from United States
Business traveler
Superior Double Room
Stayed 3 nights in May 2013
My favorite hotel in Jakarta”
Reasonable price, decent location, and good amenities
The pool and gym are a bit small, but functional. The internet is as reliable and fast as one can find in Jakarta. The rooms are spacious and quiet, and the hotel is near shopping and restaurants. Trustworthy cabs are waiting in front of the door 24/7. This is the best hotel I've found at this price in three years of travel to Jakarta.
Reviewed February 28, 2014
8.0
Excellent
Michael from Malaysia
Business traveler
Superior Double Room
Stayed 3 nights in January 2014
Relaxing stay amidst the wet weather ”
Location, Price and reasonably good breakfast spread
I took the offer of a very good rate to stay here and generally is a good hotel . the downside of this hotel as it looks tired due to its age and also its bedding is tired looking and color brownish, instead of the crystal white in some 4 ~ 5 star hotels in Jakarta . Breakfast was good and well spread, and i loved the fresh pastry which was baked before my eyes in the restaurant.
Reviewed January 21, 2014
10.0
Exceptional
Innova from Indonesia
Couple
Superior Double Room
Stayed 1 night in June 2013
Hotel is clean, good service, afforable price”
Hotel is clean, good service, afforable price
Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price Hotel is clean, good service, afforable price
Reviewed January 05, 2014
9.0
Exceptional
Budi from Indonesia
Business traveler
Superior Double Room
Stayed 3 nights in December 2013
4 Days Stay”
Closed to the food area of Mangga Besar, closed to the entertainment place, located in the center of Jakarta.
Very good location to the food lover that located close to Mangga Besar (many traditional Chinese food seller) as well as there is a food place and several restaurant close to the hotel area. The bad thing about this hotel is just because there is so crowded with the guest that makes the staff became inattentive.
Reviewed December 09, 2013
8.3
Excellent
Leung from Hong Kong
Solo traveler
Deluxe King Room
Stayed 3 nights in September 2013
Second time here and still the same good service ”
Helpful staff, good room service and Sunday dimsum buffet brunch
This is my second stay in this hotel and the experience is still very satisfactory. The staffs are nice and helpful with very quick check-in and check-out service. The Sunday dimsum brunch buffet is still very good and so is the room service. It's conveniently located and also Bluebird taxi in the hotel car park. Overall experience is good value for money.
Reviewed October 05, 2013
12345
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  • Excellent location
  • Jakarta History Museum
  • Jayakarta Railway Station is within 1.04 km