8.6

Excellent
7.3% this month
/10
(1,589 reviews)See what guests said
Highly rated by guests – 86% would recommend
Housekeeping30
View10
Breakfast8
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Museum Bank Indonesia 8.6 km
Jakarta Old Town 8.6 km
Ancol Dreamland 10.2 km
National Museum 11.7 km
National Monument (MONAS) 12.1 km
Jakarta Cathedral 12.1 km
Gambir Train Station Building 12.5 km
Grand Indonesia Mall 13.0 km
Istiqlal Mosque 22.4 km
Beautiful Indonesia in Miniature Park 29.7 km
Nearby landmarks
PIK Avenue 80 m
Pearl Golf 1 230 m
Dunia Sehat 280 m
Tzu Chi Indonesia 350 m
Alam Angke Kapuk Nature Park 390 m
Hype Festival 480 m
Mangrove Forest 580 m
Weiss Dental PIK 620 m
Prosmile 640 m
Nonna Store PIK 730 m
Mercure Jakarta Pantai Indah Kapuk

"Great location just behind the mall, then surrounded by a lot of food hall / restaurants."

Febrini - March 29, 2022
Privilege Room With 1 King Bed - Room plan Mercure Jakarta Pantai Indah Kapuk
 Mercure Jakarta Pantai Indah Kapuk
Lobby Mercure Jakarta Pantai Indah Kapuk
See all 49 photos

Removed from saved list

Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, Cengkareng, Jakarta, Indonesia, 14470 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cengkareng part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Attention

This property is in high demand!

11 travelers have booked today.

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay "
  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Room service [24-hour]

  • Bar

  • Poolside bar

Value for money8.5
Location rating9.1
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport9.8 km

Rooms available at Mercure Jakarta Pantai Indah Kapuk

Privilege Room With 1 King Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
1 Bedroom Suite King Bed
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Superior 2 Single Beds
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior 1 King Bed
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Privilege Room with 2 Single Beds
...
  • 2 single beds
Enter dates to see prices
SUITE Suite with 1 King Size Bed
...
    Enter dates to see prices
    Other
    ...
    • Room size: 22 m²/237 ft²
    Enter dates to see prices
    Privilege Twin Room
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    Superior Room
    ...
    • Room size: 22 m²/237 ft²
    Enter dates to see prices
    Suite
    ...
    • Room size: 50 m²/538 ft²
    Enter dates to see prices

    Frequently asked questions

    Does Mercure Jakarta Pantai Indah Kapuk have a hot tub?

    Mercure Jakarta Pantai Indah Kapuk does not have a hot tub.

    What time is check-in and check-out at Mercure Jakarta Pantai Indah Kapuk?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Mercure Jakarta Pantai Indah Kapuk?

    For those who wish to drive their own cars, Mercure Jakarta Pantai Indah Kapuk has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

    Is breakfast offered at Mercure Jakarta Pantai Indah Kapuk?

    Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Mercure Jakarta Pantai Indah Kapuk. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 157143 IDR for adults and 96800 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Mercure Jakarta Pantai Indah Kapuk?

    Mercure Jakarta Pantai Indah Kapuk features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

    Can special events be hosted at Mercure Jakarta Pantai Indah Kapuk?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as private events and engagements can be hosted at Mercure Jakarta Pantai Indah Kapuk. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

    Can business events be hosted at Mercure Jakarta Pantai Indah Kapuk?

    On-site venues and convenient event services make Mercure Jakarta Pantai Indah Kapuk an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 60 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Mercure Jakarta Pantai Indah Kapuk?

    Mercure Jakarta Pantai Indah Kapuk does permit smoking in some areas and is not 100% smoke-free.

    What restaurants are nearby Mercure Jakarta Pantai Indah Kapuk?

    Restaurants including Union, Pu Tien and Smokey Ribs are popular in Mercure Jakarta Pantai Indah Kapuk’s neighborhood which is known as Cengkareng.

    What popular shopping places are close to Mercure Jakarta Pantai Indah Kapuk?

    Shopping options in Mercure Jakarta Pantai Indah Kapuk’s Cengkareng neighborhood include Lippo Mall Puri at Saint Moritz, Hype Festival and Nonna Store PIK.

    What are popular attractions near Mercure Jakarta Pantai Indah Kapuk?

    Mercure Jakarta Pantai Indah Kapuk’s location in the Cengkareng neighborhood makes it close to famous attractions including Waterbom Jakarta, Pearl Golf 1 and RPTRA Berseri Cengkareng Timur.

    What popular natural sightseeing spots are close to Mercure Jakarta Pantai Indah Kapuk?

    Mercure Jakarta Pantai Indah Kapuk’s nearby natural sights include Alam Angke Kapuk Nature Park, Mangrove Forest and Makam Keramat Si Ronda located in the same Cengkareng area.

    Show more questions
    See map

    Explore the neighborhood

    What people love about Mercure Jakarta Pantai Indah Kapuk

    • 8.4

      Excellent
      Location

      "Great location just behind the mall, then surrounded by a lot of food hall / restaurants."

      Febrini

      |

      March 29, 2022

    • 9.6

      Exceptional

      "Super cleqan, nice view, comfort bed."

      Novi

      |

      March 19, 2022

    • 9.6

      Exceptional

      "Overall, great stay and recommended for leisure not ap far from the city center"

      Novi

      |

      March 19, 2022

    Overall rating:

    8.6

    Excellent
    1,589 reviews
    Cleanliness
    8.8
    Facilities
    8.5
    Location
    9.1
    Read all reviews >
    What travelers say they love:
    So this is a good place for staycation.
    Hansen from Indonesia
    Family with young children
    More about Mercure Jakarta Pantai Indah Kapuk

    More about Mercure Jakarta Pantai Indah Kapuk

    Mercure Jakarta Pantai Indah Kapuk

    Mercure Jakarta Pantai Indah Kapuk is a distinct addition to Jakarta and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Mercure Jakarta Pantai Indah Kapuk.
    Mercure Jakarta Pantai Indah Kapuk provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
    Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at Mercure Jakarta Pantai Indah Kapuk. Some rooms at Mercure Jakarta Pantai Indah Kapuk are equipped with air conditioning for your convenience. The hotel also offers a coffee or tea maker in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries in some select rooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Mercure Jakarta Pantai Indah Kapuk. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Mercure Jakarta Pantai Indah Kapuk caters to its guests varied dietary restrictions with cuisine types such as halal available.
    A night in at the hotel's bar can be as fun as a night out with your travel companions.
    Mercure Jakarta Pantai Indah Kapuk lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
    Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


    Around the property

    One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The best way to remember your time in Jakarta is with a nice gift at Grand Indonesia Mall located about 12.9 km away.

    Show more
    Amenities and facilities
    Excellent
    Facilities

    8.5

    Most talked about facilities

    Breakfast

    16 mentions

    Housekeeping

    10 mentions

    Swimming Pool

    4 mentions

    Food & Dining

    3 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Indonesian

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Massage
    • Pool with view
    • Swimming pool [outdoor]
    • Water park

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Poolside bar
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Food delivery
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Family room
    • Kids meal
    • Playground
    • Swimming pool [kids]

    Land sports

    • Golf course (within 3 km)

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Valet parking
    Food and dining
    Breakfast options
    • Asian
    • Continental
    • Halal
    • Vegetarian
    • Buffet
    Restaurants on site

    NSNTR

    • Cuisine: Indonesian
    • Menu: Buffet, A-la-carte
    Location
    Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, Cengkareng, Jakarta, Indonesia, 14470
    Exceptional
    Location

    9.1

    Airports

    • Soekarno-Hatta International Airport (CGK)
      9.8 km
    • Halim Perdanakusuma International Airport (HLP)
      23.6 km

    Public transportation

    • Bojong Indah
      5.5 km
    • Rawa Buaya
      6.1 km

    Hospital or clinic

    • Dunia Sehat
      280 m

    Shopping

    • Central Park Mall
      9.3 km

    Convenience store

    • Indomaret
      2.5 km

    Cash withdrawal

    • ATM
      240 m
    What's nearby

    Popular landmarks

    • Museum Bank Indonesia
      8.6 km
    • Jakarta Old Town
      8.6 km
    • Ancol Dreamland
      10.2 km
    • National Museum
      11.7 km
    • National Monument (MONAS)
      12.1 km
    • Jakarta Cathedral
      12.1 km
    • Gambir Train Station Building
      12.5 km
    • Grand Indonesia Mall
      13.0 km
    • Istiqlal Mosque
      22.4 km
    • Beautiful Indonesia in Miniature Park
      29.7 km

    Nearby landmarks

    • PIK Avenue
      80 m
    • Pearl Golf 1
      230 m
    • Dunia Sehat
      280 m
    • Tzu Chi Indonesia
      350 m
    • Alam Angke Kapuk Nature Park
      390 m
    • Hype Festival
      480 m
    • Mangrove Forest
      580 m
    • Weiss Dental PIK
      620 m
    • Prosmile
      640 m
    • Nonna Store PIK
      730 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Extras

    • Breakfast charge (unless included in room price)157143 IDR

    The property

    • Number of restaurants1
    • Number of rooms 240
    Property announcements

    Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Mercure Jakarta Pantai Indah Kapuk from real guests

    Provided by verified guests of Agoda
    8.6
    /
    10
    Cleanliness8.8
    Facilities8.5
    Location9.1
    Service8.7
    Value for money8.5
    High score for Jakarta
    Rating
    9+ Exceptional (149)
    8-9 Excellent (54)
    7-8 Very Good (52)
    6-7 Good (17)
    <6 Below Expectation (25)
    Time of the year
    Mar - May (79)
    Jun - Aug (68)
    Sep - Nov (40)
    Dec - Feb (110)
    All guests (1,068)
    All room types
    All languages

    Show reviews that mention 

    Showing 297 verified guest comments
    12345
    10.0
    Exceptional
    henry from Indonesia
    Solo traveler
    Superior 1 King Bed
    Stayed 6 nights in December 2020

    Perfect stay”

    The hotel connected with the malls, so there're lots of option for dining and shopping. You also could request the room to be disinfected daily. The staffs were friendly, attentive and will do their best to meet your needs. I think this Mercure hotel are the best among other Accor group in Jakarta

    Reviewed January 05, 2021

    See room deals

    Dear Henry, Thank you for this review. Glad to know that you enjoyed the stay. We hope to welcome you again soon. Best regards, Mercure Jakarta Pantai Indah Kapuk

    Responded April 18, 2021
    Mercure Jakarta Pantai Indah Kapuk
    9.6
    Exceptional
    Grace from Indonesia
    Family with young children
    Superior 1 King Bed
    Stayed 2 nights in December 2020

    Staycation When Pandemi”

    Mercure is very recommended for staycation with children. The hotel is clean, attach to the PIK Avenue Mall. So you don't have to worry about food and medicine, because the mall is completed already. If you still worry about the hygiene, make sure you bring your own desinfectan spray. The Location is strategic. Suitable if you want to do morning exercise, walk, run or biking. And also near the new beach. But the beach gate open on 3PM.

    Reviewed December 29, 2020

    See room deals

    10.0
    Exceptional
    David from Australia
    Couple
    Superior 1 King Bed
    Stayed 1 night in February 2020

    Amazing!”

    Great hotels are easy to recognize but our stay was made beyond what we we normally expect from Mercure due to the quite incredibly friendly service of the staff, even to the point of finding a lovely note of welcome and a cake on our return from a turn around the Mall. Thank you so much, Mba Woro and colleagues! We will be back!

    Reviewed February 19, 2020

    See room deals

    9.2
    Exceptional
    Tian from Singapore
    Business traveler
    Superior 1 King Bed
    Stayed 3 nights in July 2019

    Nice Hotel”

    I have been staying in this hotel since their opening. Hotel does show signs of wear. It is in a mall with cinema, food court and gym. It is also very near to the Jakarta airport. Overall, it's a pleasant stay.

    Reviewed October 07, 2019

    See room deals

    10.0
    Exceptional
    Chris from Indonesia
    Family with teens
    Superior 2 Single Beds
    Stayed 3 nights in December 2020

    Good Hotel - Great Staff”

    We spent Christmas at the Mercure - everything was good - the Staff were great and were always on hand to help out. Their Double Gin And Tonics were an ideal way to relax at the end of the day by the pool.

    Reviewed December 28, 2020

    See room deals

    10.0
    Exceptional
    TOMMY from Singapore
    Solo traveler
    Superior 2 Single Beds
    Stayed 2 nights in June 2018

    Excellent location ”

    Directly above the mall , very accessible , good value , clean and nice hotel , definitely come back when I visit this area in Jakarta North

    Reviewed October 02, 2018

    See room deals

    Dear TOMMY, Thank you so much for this encouraging review. Glad to know that you enjoyed the hotel location and also the cleanliness. This review has been shared with the team and all of us look forward to welcoming you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

    Responded October 12, 2018
    Mercure Jakarta Pantai Indah Kapuk
    8.4
    Excellent
    Yu from Singapore
    Couple
    Superior 1 King Bed
    Stayed 2 nights in April 2018

    Great Stay with Direct Access to Shopping Mall”

    It was a relatively short drive from the airport and I love the PIK area as this is vibrant and has lots of food options. The hotel's direct access to shopping mall made it a plus point. Service was prompt and rooms facing the sea has great views. Definitely going to return the next time in Jakarta!

    Reviewed June 15, 2018

    See room deals

    Dear Yu, Thank you so much for taking the time to review us on Agoda. The hotel is located near CGK Airport and we are glad to know that you took this advantage and that you enjoyed PIK area. Appreciate your kind comments on the services and the view from your room. We look forward to welcoming you back. Regards, Mercure Jakarta Pantai Indah Kapuk

    Responded June 25, 2018
    Mercure Jakarta Pantai Indah Kapuk
    10.0
    Exceptional
    CHNG from Malaysia
    Business traveler
    Superior 2 Single Beds
    Stayed 2 nights in August 2018

    Good ”

    My first choice ever , i usually stay in this hotel during my business trip to Jakarta.

    Reviewed August 10, 2018

    See room deals

    Dear CHNG, Thank you so much for this perfect review score. Glad to know that you always stay with us during your business trips to the city. This review has been shared with the team and we hope to welcome you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

    Responded August 13, 2018
    Mercure Jakarta Pantai Indah Kapuk
    7.6
    Very good
    Shanan from Thailand
    Solo traveler
    Superior 1 King Bed
    Stayed 2 nights in March 2021

    Comfortable cozy hotel”

    I stayed here because it's near my work place. The shower always has foul smell. The internet sometimes drop out. The TV always switch on to default Mercure advertisement... although you have a favourite channel you want to watch everyday/

    Reviewed March 11, 2021

    See room deals

    Dear Shahnan, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Pantai Indah Kapuk. please allow us to express our sincerest apologies. Your feedback regarding the wifi connection in the room has been shared and rectified by our IT Manager. Your feedback has been extremely valuable to us as it helps us improve the quality of our products and services to better meet your satisfaction. We do look forward to be of better service to you again soon Regards, Mercure Jakarta Pantai Indah Kapuk

    Responded April 18, 2021
    Mercure Jakarta Pantai Indah Kapuk
    10.0
    Exceptional
    Vladislav from Australia
    Couple
    Superior 1 King Bed
    Stayed 2 nights in October 2018

    Very Good Hotel.”

    This hotel is located in the PIK area and it is less than a 5 minute walk to the local restaurants. If you do not want to out there is the PIK Avenue MALL which is next to the hotel. To the left of the front desk is entrance to the MALL. There is a restaurant in the hotel where you can have a buffet breakfast of either Indoneasian or Western style. The staff greet you every morning and might ask how your day has been so far or if the yg can help with anything. The staff goboyt of their way to help you with anything with a smile and nothing is too much for them.

    Reviewed November 01, 2018

    See room deals

    Dear Vladislav, Thank you so much for this perfectly scored review. Glad to know that you enjoyed the hotel location being connected to PIK Avenue Mall with its plenty dining and entertainment options. It's been a real pleasure to welcome our guests each day and we are glad that you enjoy the level of service at the hotel. We hope to welcome you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

    Responded November 05, 2018
    Mercure Jakarta Pantai Indah Kapuk
    7.6
    Very good
    Victor from Singapore
    Couple
    Superior 2 Single Beds
    Stayed 4 nights in March 2019

    Good alternative than living in Central”

    If your purpose in Jakarta is not to work in the old districts or shopping in Manga Dua, then it is a good alternative. The air is cleaner and the traffic is less. Location of hotel is convenient. A lot of food outlets. Taxi is plenty to get around into the city.

    Reviewed April 05, 2019

    See room deals

    Dear Victor, Thank you for this review. Glad to know that you enjoyed the hotel location with highlights of the clean air and better traffic, surrounded by plenty dining options. Your recommendation about this location being an alternative for Jakarta visitors is much appreciated. The team looks forward to welcoming you again soon. Best regards, Mercure Jakarta Pantai Indah Kapuk

    Responded April 24, 2019
    Mercure Jakarta Pantai Indah Kapuk
    8.8
    Excellent
    Louise from Indonesia
    Family with teens
    Superior 1 King Bed
    Stayed 2 nights in December 2019

    The location is convenient, connecting to PIK Avenue mall and lots of restaurants within the area.”

    The staffs should maintain the facilities inside the room. In the bathroom that I was staying, the shower keep flooding outside the cubicle towards the toilet bowl. Room cleanup is not automatic, they need to be called to clean the room. Usually in a continuous stay a clean up during the day would be done by the housekeeping staff unless there's a 'do not disturb' sign on the room. We suggest that the staff would clean up without being asked to clean. Please kindly consider these advices above. Overall it was a pleasant stay and a comfortavle experience,

    Reviewed January 02, 2020

    See room deals

    10.0
    Exceptional
    Melvin from Singapore
    Business traveler
    Superior 1 King Bed
    Stayed 2 nights in November 2018

    Great place and great Front office staff.”

    The hotel is situated right beside a shopping mall. Many dinning along roadside and the only downside is the pub serving within the hotel pool vicinity. The serving was too slow even when we ordered only alcohol with simple food. It take them 20 min to serve our alcohol, 40 min to send our fries and fruits when there is zero guests around.

    Reviewed January 20, 2019

    See room deals

    Dear Melvin, Thank you for this perfect review of your stay with us. Glad to know that you enjoyed the hotel location and also the level of service by the front office team. We truly apologize for the shortcoming experienced in the restaurant. This has been shared with the team immediately for evaluation and improvement. We sure hope to welcome you back should you visit Jakarta again. Regards, Mercure Jakarta Pantai Indah Kapuk

    Responded January 27, 2019
    Mercure Jakarta Pantai Indah Kapuk
    9.6
    Exceptional
    Alexander from Indonesia
    Couple
    Superior 1 King Bed
    Stayed 3 nights in July 2018

    Amazingg!”

    Overall it was wonderful. We served by a friendly staffs and location were so strategic! And of course this hotel is so convenient to go anywhere you want. I would recommend this hotel!!

    Reviewed July 27, 2018

    See room deals

    Dear Alexander, Thank you so much for this encouraging review. Glad to know that you enjoyed the level of service and the hotel location. Appreciate your kind recommendation for us. See you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

    Responded July 31, 2018
    Mercure Jakarta Pantai Indah Kapuk
    8.4
    Excellent
    Fanny from Indonesia
    Family with young children
    Superior 1 King Bed
    Stayed 2 nights in December 2018

    Great for staycation”

    once we arrived we need to put deposit IDR 1 million for check-in. The room are standar size but full carpeted. We love the bathroom even its not big but love the design. Wifi quite fast. The pool area is small and the water is very cold because its on the 8th floor.. Breakfast is good with plenty options including traditional drinks if you like "jamu". Services from the hotel staff is quite slow.

    Reviewed December 19, 2018

    See room deals

    8.4
    Excellent
    Lydia from Indonesia
    Couple
    Superior 1 King Bed
    Stayed 1 night in March 2019

    Enjoy staying”

    Staffs are friendly and kind. Able to give all 3 rooms on the same floor, which at the end 1 of the room had to move to different floor due to something spoilt. minus point will be the shower door open outside, causing the floor wet from the dripping and not able to put bathroom mat in front of the door. Also not enough space to hang our clothes and towel.

    Reviewed March 25, 2019

    See room deals

    Dear Lydia, Thank you for taking the time to review us. Glad to know that you enjoyed the level of service. Please accept our sincere apologies for having to move one of the rooms. We are pleased to update you that we have installed additional barrier now to ensure water flows properly. Your feedback is much appreciated. The team looks forward to welcoming you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

    Responded March 29, 2019
    Mercure Jakarta Pantai Indah Kapuk
    8.4
    Excellent
    Arief from Indonesia
    Family with young children
    Superior 2 Single Beds
    Stayed 1 night in December 2018

    need improvement as soon as possible”

    kamar terlambat disiapkan baru check in jam 3. breakfast average. pool average small. gym so small. location is the only best for this hotel. staff need more improvement especially at front desk and housekeeping very lack of experience. one of them enter my room with their keys and just giving calendar. very shocking and unpolite

    Reviewed January 04, 2019

    See room deals

    Dear Ariel, Terima kasih sudah meluangkan waktu untuk memberikan ulasan ini. Kami apresiasi masukan Anda dan segera melakukan langkah evaluasi dan perbaikan layanan. Kami berharap dapat berjumpa kembali dengan Anda di waktu mendatang. Salam, Mercure Jakarta Pantai Indah Kapuk

    Responded January 27, 2019
    Mercure Jakarta Pantai Indah Kapuk
    10.0
    Exceptional
    Amelia from Indonesia
    Family with young children
    Superior 1 King Bed
    Stayed 1 night in July 2019

    The cozy child friendly hotel”

    We were very pleasant staying at the hotel. The pool were clean and child friendly. The location is near by the mall and the hotel was also clean and cozy. Our children were having so much fun at this hotel.

    Reviewed July 15, 2019

    See room deals

    9.6
    Exceptional
    joanna from Indonesia
    Solo traveler
    Superior 1 King Bed
    Stayed 1 night in April 2019

    Exceptional”

    I suppose my only beef with this hotel is that there is no lift to and from the basement parking. Everything else seems to be good value for my money. Excellent service.

    Reviewed April 19, 2019

    See room deals

    Dear joanna, Thank you for this review. Glad to know that you had a great stay especially with the excellent level of services extended by the team. Unfortunately there's nothing we can do at the moment with regards to your feedback about the basement elevator access to the hotel. However, there is dedicated parking space at basement level, that has access to elevators to the hotel entrance. We hope to welcome you again soon. Best regards, Mercure Jakarta Pantai Indah Kapuk

    Responded April 24, 2019
    Mercure Jakarta Pantai Indah Kapuk
    9.6
    Exceptional
    Boon from Singapore
    Family with young children
    Superior 2 Single Beds
    Stayed 7 nights in February 2019

    Excellent hotel”

    Good:- Connected directly to PIK Avenue Mall, near airport, room is clean, bed is comfortable Bad: Slow in room make-up, elevators have no mirrors inside.

    Reviewed February 12, 2019

    See room deals

    Dear Boon, Thank you for this review. Glad to know that you enjoyed the strategic location, cleanliness of the room and the comfortable bed. Your feedback on room make up is much appreciated for our immediate improvement. Should travels bring you back to Jakarta, we hope to welcome you again. Regards, Mercure Jakarta Pantai Indah Kapuk

    Responded March 06, 2019
    Mercure Jakarta Pantai Indah Kapuk
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss