Travelling to Indonesia? Read all updated requirements before you book.
Mercure Jakarta Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk

Removed from saved list

8.6

Excellent

1,200 reviews

1,200 reviews

Housekeeping30
Shops10
View10
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Museum Bank Indonesia 8.6 km
Jakarta Old Town 8.6 km
Ancol Dreamland 10.2 km
National Museum 11.7 km
National Monument (MONAS) 12.1 km
Jakarta Cathedral 12.1 km
Gambir Train Station Building 12.5 km
Grand Indonesia Mall 13.0 km
Istiqlal Mosque 22.4 km
Beautiful Indonesia in Miniature Park 29.7 km
Nearby landmarks
PIK Avenue 80 m
Pearl Golf 1 230 m
Dunia Sehat 280 m
Tzu Chi Indonesia 350 m
Alam Angke Kapuk Nature Park 390 m
Hype Festival 480 m
Mangrove Forest 580 m
Weiss Dental PIK 620 m
Prosmile 640 m
Nonna Store PIK 730 m

Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, Cengkareng, Jakarta, Indonesia, 14470 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cengkareng part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

Check-in [24-hour]

Excellent view

Complimentary WIFi in all rooms

Daily cleaning

Room service [24-hour]

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay "

Facilities

Valet parking

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Swimming pool [outdoor]

Exercise area

Restaurants

This property is in high demand!

10 travelers have booked today.

Value for money8.5
Location rating9.1
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport9.8 km

Rooms available at Mercure Jakarta Pantai Indah Kapuk

1 Bedroom Suite King Bed
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Privilege Room With 1 King Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Superior 2 Single Beds
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior 1 King Bed
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Privilege Room with 2 Single Beds
...
  • 2 single beds
Enter dates to see prices
SUITE Suite with 1 King Size Bed
...
    Enter dates to see prices
    Other
    ...
    • Room size: 22 m²/237 ft²
    Enter dates to see prices
    Superior Room
    ...
    • Room size: 22 m²/237 ft²
    Enter dates to see prices
    Suite
    ...
    • Room size: 50 m²/538 ft²
    Enter dates to see prices
    Villa
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Mercure Jakarta Pantai Indah Kapuk have a hot tub?

      Mercure Jakarta Pantai Indah Kapuk does not have a hot tub.

      What time is check-in and check-out at Mercure Jakarta Pantai Indah Kapuk?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Mercure Jakarta Pantai Indah Kapuk?

      For those who wish to drive their own cars, Mercure Jakarta Pantai Indah Kapuk has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

      Is breakfast offered at Mercure Jakarta Pantai Indah Kapuk?

      Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Mercure Jakarta Pantai Indah Kapuk. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 157143 IDR for adults and 96800 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Mercure Jakarta Pantai Indah Kapuk?

      Mercure Jakarta Pantai Indah Kapuk features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

      Can special events be hosted at Mercure Jakarta Pantai Indah Kapuk?

      You may choose an indoor venue for your special gathering. Large events and gatherings such as private events and engagements can be hosted at Mercure Jakarta Pantai Indah Kapuk. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

      Can business events be hosted at Mercure Jakarta Pantai Indah Kapuk?

      On-site venues and convenient event services make Mercure Jakarta Pantai Indah Kapuk an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 60 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

      What is the smoking policy at Mercure Jakarta Pantai Indah Kapuk?

      Mercure Jakarta Pantai Indah Kapuk does permit smoking in some areas and is not 100% smoke-free.

      What restaurants are nearby Mercure Jakarta Pantai Indah Kapuk?

      Restaurants including Union, Pu Tien and Smokey Ribs are popular in Mercure Jakarta Pantai Indah Kapuk’s neighborhood which is known as Cengkareng.

      What popular shopping places are close to Mercure Jakarta Pantai Indah Kapuk?

      Shopping options in Mercure Jakarta Pantai Indah Kapuk’s Cengkareng neighborhood include Lippo Mall Puri at Saint Moritz, Hype Festival and Nonna Store PIK.

      What are popular attractions near Mercure Jakarta Pantai Indah Kapuk?

      Mercure Jakarta Pantai Indah Kapuk’s location in the Cengkareng neighborhood makes it close to famous attractions including Waterbom Jakarta, Pearl Golf 1 and RPTRA Berseri Cengkareng Timur.

      What popular natural sightseeing spots are close to Mercure Jakarta Pantai Indah Kapuk?

      Mercure Jakarta Pantai Indah Kapuk’s nearby natural sights include Alam Angke Kapuk Nature Park, Mangrove Forest and Makam Keramat Si Ronda located in the same Cengkareng area.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Mercure Jakarta Pantai Indah Kapuk

      • 10

        Exceptional

        "Best budget hotel"

        Andrew

        |

        July 27, 2022

      • 7.6

        Very good
        Location

        "The hotel connected to mall and nearby many attraction & culinary spot."

        Cynthia

        |

        July 11, 2022

      • 10

        Exceptional

        "Our first room was the best and cleanest!"

        Karen

        |

        July 7, 2022

      Overall rating:

      8.6

      Excellent
      1,200 reviews
      Cleanliness
      8.8
      Facilities
      8.5
      Location
      9.1
      Read all reviews >
      What travelers say they love:
      Really nice hospitality, great access to great food surround...
      Daniel from Thailand
      Business traveler
      More about Mercure Jakarta Pantai Indah Kapuk

      More about Mercure Jakarta Pantai Indah Kapuk

      Mercure Jakarta Pantai Indah Kapuk

      Mercure Jakarta Pantai Indah Kapuk is a distinct addition to Jakarta and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Mercure Jakarta Pantai Indah Kapuk.
      Mercure Jakarta Pantai Indah Kapuk provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
      Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Feel right at home during your stay at Mercure Jakarta Pantai Indah Kapuk. Some rooms at Mercure Jakarta Pantai Indah Kapuk are equipped with air conditioning for your convenience. The hotel also offers a coffee or tea maker in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries in some select rooms.


      Dining and things to do

      Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Mercure Jakarta Pantai Indah Kapuk. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Mercure Jakarta Pantai Indah Kapuk caters to its guests varied dietary restrictions with cuisine types such as halal available.
      A night in at the hotel's bar can be as fun as a night out with your travel companions.
      Mercure Jakarta Pantai Indah Kapuk lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
      Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


      Around the property

      One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The best way to remember your time in Jakarta is with a nice gift at Grand Indonesia Mall located about 12.9 km away.

      Show more
      Amenities and facilities
      Excellent
      Facilities

      8.5

      Most talked about facilities

      Breakfast

      16 mentions

      Housekeeping

      10 mentions

      Swimming Pool

      4 mentions

      Food & Dining

      3 mentions

      Languages spoken

      • English
      • Chinese [Mandarin]
      • Indonesian

      Accessibility

      • Wheelchair accessible

      Internet access

      • Complimentary WIFi in all rooms
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Exercise area
      • Massage
      • Pool with view
      • Swimming pool [outdoor]
      • Water park

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Poolside bar
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Daily cleaning
      • Doorman
      • Dry cleaning
      • Elevator
      • Food delivery
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Family room
      • Kids meal
      • Playground
      • Swimming pool [kids]

      Land sports

      • Golf course (within 3 km)

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms

      Getting around

      • Bicycle parking
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Valet parking
      Food and dining
      Breakfast options
      • Asian
      • Continental
      • Halal
      • Vegetarian
      • Buffet
      Restaurants on site

      NSNTR

      • Cuisine: Indonesian
      • Menu: Buffet, A-la-carte
      Location
      Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, Cengkareng, Jakarta, Indonesia, 14470
      Exceptional
      Location

      9.1

      Airports

      • Soekarno-Hatta International Airport (CGK)
        9.8 km
      • Halim Perdanakusuma International Airport (HLP)
        23.6 km

      Public transportation

      • Bojong Indah
        5.5 km
      • Rawa Buaya
        6.1 km

      Hospital or clinic

      • Dunia Sehat
        280 m

      Shopping

      • Central Park Mall
        9.3 km

      Convenience store

      • Indomaret
        2.5 km

      Cash withdrawal

      • ATM
        240 m
      What's nearby

      Popular landmarks

      • Museum Bank Indonesia
        8.6 km
      • Jakarta Old Town
        8.6 km
      • Ancol Dreamland
        10.2 km
      • National Museum
        11.7 km
      • National Monument (MONAS)
        12.1 km
      • Jakarta Cathedral
        12.1 km
      • Gambir Train Station Building
        12.5 km
      • Grand Indonesia Mall
        13.0 km
      • Istiqlal Mosque
        22.4 km
      • Beautiful Indonesia in Miniature Park
        29.7 km

      Nearby landmarks

      • PIK Avenue
        80 m
      • Pearl Golf 1
        230 m
      • Dunia Sehat
        280 m
      • Tzu Chi Indonesia
        350 m
      • Alam Angke Kapuk Nature Park
        390 m
      • Hype Festival
        480 m
      • Mangrove Forest
        580 m
      • Weiss Dental PIK
        620 m
      • Prosmile
        640 m
      • Nonna Store PIK
        730 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      Extras

      • Breakfast charge (unless included in room price)157143 IDR

      The property

      • Number of restaurants1
      • Number of rooms 240
      Property announcements

      Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

      The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

      In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

      Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

      Reviews of Mercure Jakarta Pantai Indah Kapuk from real guests

      Provided by verified guests of Agoda
      8.6
      /
      10
      Cleanliness8.8
      Facilities8.5
      Location9.1
      Service8.8
      Value for money8.5
      High score for Jakarta
      Rating
      9+ Exceptional (168)
      8-9 Excellent (59)
      7-8 Very Good (62)
      6-7 Good (17)
      <6 Below Expectation (28)
      Time of the year
      Mar - May (95)
      Jun - Aug (83)
      Sep - Nov (41)
      Dec - Feb (115)
      All guests (1,200)
      All room types
      All languages

      Show reviews that mention 

      Showing 334 verified guest comments
      12345
      10.0
      Exceptional
      henry from Indonesia
      Solo traveler
      Superior 1 King Bed
      Stayed 6 nights in December 2020

      Perfect stay”

      The hotel connected with the malls, so there're lots of option for dining and shopping. You also could request the room to be disinfected daily. The staffs were friendly, attentive and will do their best to meet your needs. I think this Mercure hotel are the best among other Accor group in Jakarta

      Reviewed January 05, 2021

      See room deals

      Dear Henry, Thank you for this review. Glad to know that you enjoyed the stay. We hope to welcome you again soon. Best regards, Mercure Jakarta Pantai Indah Kapuk

      Responded April 18, 2021
      Mercure Jakarta Pantai Indah Kapuk
      9.6
      Exceptional
      Grace from Indonesia
      Family with young children
      Superior 1 King Bed
      Stayed 2 nights in December 2020

      Staycation When Pandemi”

      Mercure is very recommended for staycation with children. The hotel is clean, attach to the PIK Avenue Mall. So you don't have to worry about food and medicine, because the mall is completed already. If you still worry about the hygiene, make sure you bring your own desinfectan spray. The Location is strategic. Suitable if you want to do morning exercise, walk, run or biking. And also near the new beach. But the beach gate open on 3PM.

      Reviewed December 29, 2020

      See room deals

      10.0
      Exceptional
      David from Australia
      Couple
      Superior 1 King Bed
      Stayed 1 night in February 2020

      Amazing!”

      Great hotels are easy to recognize but our stay was made beyond what we we normally expect from Mercure due to the quite incredibly friendly service of the staff, even to the point of finding a lovely note of welcome and a cake on our return from a turn around the Mall. Thank you so much, Mba Woro and colleagues! We will be back!

      Reviewed February 19, 2020

      See room deals

      9.2
      Exceptional
      Tian from Singapore
      Business traveler
      Superior 1 King Bed
      Stayed 3 nights in July 2019

      Nice Hotel”

      I have been staying in this hotel since their opening. Hotel does show signs of wear. It is in a mall with cinema, food court and gym. It is also very near to the Jakarta airport. Overall, it's a pleasant stay.

      Reviewed October 07, 2019

      See room deals

      10.0
      Exceptional
      Chris from Indonesia
      Family with teens
      Superior 2 Single Beds
      Stayed 3 nights in December 2020

      Good Hotel - Great Staff”

      We spent Christmas at the Mercure - everything was good - the Staff were great and were always on hand to help out. Their Double Gin And Tonics were an ideal way to relax at the end of the day by the pool.

      Reviewed December 28, 2020

      See room deals

      10.0
      Exceptional
      TOMMY from Singapore
      Solo traveler
      Superior 2 Single Beds
      Stayed 2 nights in June 2018

      Excellent location ”

      Directly above the mall , very accessible , good value , clean and nice hotel , definitely come back when I visit this area in Jakarta North

      Reviewed October 02, 2018

      See room deals

      Dear TOMMY, Thank you so much for this encouraging review. Glad to know that you enjoyed the hotel location and also the cleanliness. This review has been shared with the team and all of us look forward to welcoming you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

      Responded October 12, 2018
      Mercure Jakarta Pantai Indah Kapuk
      8.4
      Excellent
      Yu from Singapore
      Couple
      Superior 1 King Bed
      Stayed 2 nights in April 2018

      Great Stay with Direct Access to Shopping Mall”

      It was a relatively short drive from the airport and I love the PIK area as this is vibrant and has lots of food options. The hotel's direct access to shopping mall made it a plus point. Service was prompt and rooms facing the sea has great views. Definitely going to return the next time in Jakarta!

      Reviewed June 15, 2018

      See room deals

      Dear Yu, Thank you so much for taking the time to review us on Agoda. The hotel is located near CGK Airport and we are glad to know that you took this advantage and that you enjoyed PIK area. Appreciate your kind comments on the services and the view from your room. We look forward to welcoming you back. Regards, Mercure Jakarta Pantai Indah Kapuk

      Responded June 25, 2018
      Mercure Jakarta Pantai Indah Kapuk
      10.0
      Exceptional
      CHNG from Malaysia
      Business traveler
      Superior 2 Single Beds
      Stayed 2 nights in August 2018

      Good ”

      My first choice ever , i usually stay in this hotel during my business trip to Jakarta.

      Reviewed August 10, 2018

      See room deals

      Dear CHNG, Thank you so much for this perfect review score. Glad to know that you always stay with us during your business trips to the city. This review has been shared with the team and we hope to welcome you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

      Responded August 13, 2018
      Mercure Jakarta Pantai Indah Kapuk
      7.6
      Very good
      Shanan from Thailand
      Solo traveler
      Superior 1 King Bed
      Stayed 2 nights in March 2021

      Comfortable cozy hotel”

      I stayed here because it's near my work place. The shower always has foul smell. The internet sometimes drop out. The TV always switch on to default Mercure advertisement... although you have a favourite channel you want to watch everyday/

      Reviewed March 11, 2021

      See room deals

      Dear Shahnan, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Pantai Indah Kapuk. please allow us to express our sincerest apologies. Your feedback regarding the wifi connection in the room has been shared and rectified by our IT Manager. Your feedback has been extremely valuable to us as it helps us improve the quality of our products and services to better meet your satisfaction. We do look forward to be of better service to you again soon Regards, Mercure Jakarta Pantai Indah Kapuk

      Responded April 18, 2021
      Mercure Jakarta Pantai Indah Kapuk
      10.0
      Exceptional
      Vladislav from Australia
      Couple
      Superior 1 King Bed
      Stayed 2 nights in October 2018

      Very Good Hotel.”

      This hotel is located in the PIK area and it is less than a 5 minute walk to the local restaurants. If you do not want to out there is the PIK Avenue MALL which is next to the hotel. To the left of the front desk is entrance to the MALL. There is a restaurant in the hotel where you can have a buffet breakfast of either Indoneasian or Western style. The staff greet you every morning and might ask how your day has been so far or if the yg can help with anything. The staff goboyt of their way to help you with anything with a smile and nothing is too much for them.

      Reviewed November 01, 2018

      See room deals

      Dear Vladislav, Thank you so much for this perfectly scored review. Glad to know that you enjoyed the hotel location being connected to PIK Avenue Mall with its plenty dining and entertainment options. It's been a real pleasure to welcome our guests each day and we are glad that you enjoy the level of service at the hotel. We hope to welcome you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

      Responded November 05, 2018
      Mercure Jakarta Pantai Indah Kapuk
      7.6
      Very good
      Victor from Singapore
      Couple
      Superior 2 Single Beds
      Stayed 4 nights in March 2019

      Good alternative than living in Central”

      If your purpose in Jakarta is not to work in the old districts or shopping in Manga Dua, then it is a good alternative. The air is cleaner and the traffic is less. Location of hotel is convenient. A lot of food outlets. Taxi is plenty to get around into the city.

      Reviewed April 05, 2019

      See room deals

      Dear Victor, Thank you for this review. Glad to know that you enjoyed the hotel location with highlights of the clean air and better traffic, surrounded by plenty dining options. Your recommendation about this location being an alternative for Jakarta visitors is much appreciated. The team looks forward to welcoming you again soon. Best regards, Mercure Jakarta Pantai Indah Kapuk

      Responded April 24, 2019
      Mercure Jakarta Pantai Indah Kapuk
      8.8
      Excellent
      Louise from Indonesia
      Family with teens
      Superior 1 King Bed
      Stayed 2 nights in December 2019

      The location is convenient, connecting to PIK Avenue mall and lots of restaurants within the area.”

      The staffs should maintain the facilities inside the room. In the bathroom that I was staying, the shower keep flooding outside the cubicle towards the toilet bowl. Room cleanup is not automatic, they need to be called to clean the room. Usually in a continuous stay a clean up during the day would be done by the housekeeping staff unless there's a 'do not disturb' sign on the room. We suggest that the staff would clean up without being asked to clean. Please kindly consider these advices above. Overall it was a pleasant stay and a comfortavle experience,

      Reviewed January 02, 2020

      See room deals

      10.0
      Exceptional
      Melvin from Singapore
      Business traveler
      Superior 1 King Bed
      Stayed 2 nights in November 2018

      Great place and great Front office staff.”

      The hotel is situated right beside a shopping mall. Many dinning along roadside and the only downside is the pub serving within the hotel pool vicinity. The serving was too slow even when we ordered only alcohol with simple food. It take them 20 min to serve our alcohol, 40 min to send our fries and fruits when there is zero guests around.

      Reviewed January 20, 2019

      See room deals

      Dear Melvin, Thank you for this perfect review of your stay with us. Glad to know that you enjoyed the hotel location and also the level of service by the front office team. We truly apologize for the shortcoming experienced in the restaurant. This has been shared with the team immediately for evaluation and improvement. We sure hope to welcome you back should you visit Jakarta again. Regards, Mercure Jakarta Pantai Indah Kapuk

      Responded January 27, 2019
      Mercure Jakarta Pantai Indah Kapuk
      9.6
      Exceptional
      Alexander from Indonesia
      Couple
      Superior 1 King Bed
      Stayed 3 nights in July 2018

      Amazingg!”

      Overall it was wonderful. We served by a friendly staffs and location were so strategic! And of course this hotel is so convenient to go anywhere you want. I would recommend this hotel!!

      Reviewed July 27, 2018

      See room deals

      Dear Alexander, Thank you so much for this encouraging review. Glad to know that you enjoyed the level of service and the hotel location. Appreciate your kind recommendation for us. See you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

      Responded July 31, 2018
      Mercure Jakarta Pantai Indah Kapuk
      8.4
      Excellent
      Fanny from Indonesia
      Family with young children
      Superior 1 King Bed
      Stayed 2 nights in December 2018

      Great for staycation”

      once we arrived we need to put deposit IDR 1 million for check-in. The room are standar size but full carpeted. We love the bathroom even its not big but love the design. Wifi quite fast. The pool area is small and the water is very cold because its on the 8th floor.. Breakfast is good with plenty options including traditional drinks if you like "jamu". Services from the hotel staff is quite slow.

      Reviewed December 19, 2018

      See room deals

      8.4
      Excellent
      Lydia from Indonesia
      Couple
      Superior 1 King Bed
      Stayed 1 night in March 2019

      Enjoy staying”

      Staffs are friendly and kind. Able to give all 3 rooms on the same floor, which at the end 1 of the room had to move to different floor due to something spoilt. minus point will be the shower door open outside, causing the floor wet from the dripping and not able to put bathroom mat in front of the door. Also not enough space to hang our clothes and towel.

      Reviewed March 25, 2019

      See room deals

      Dear Lydia, Thank you for taking the time to review us. Glad to know that you enjoyed the level of service. Please accept our sincere apologies for having to move one of the rooms. We are pleased to update you that we have installed additional barrier now to ensure water flows properly. Your feedback is much appreciated. The team looks forward to welcoming you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

      Responded March 29, 2019
      Mercure Jakarta Pantai Indah Kapuk
      8.4
      Excellent
      Arief from Indonesia
      Family with young children
      Superior 2 Single Beds
      Stayed 1 night in December 2018

      need improvement as soon as possible”

      kamar terlambat disiapkan baru check in jam 3. breakfast average. pool average small. gym so small. location is the only best for this hotel. staff need more improvement especially at front desk and housekeeping very lack of experience. one of them enter my room with their keys and just giving calendar. very shocking and unpolite

      Reviewed January 04, 2019

      See room deals

      Dear Ariel, Terima kasih sudah meluangkan waktu untuk memberikan ulasan ini. Kami apresiasi masukan Anda dan segera melakukan langkah evaluasi dan perbaikan layanan. Kami berharap dapat berjumpa kembali dengan Anda di waktu mendatang. Salam, Mercure Jakarta Pantai Indah Kapuk

      Responded January 27, 2019
      Mercure Jakarta Pantai Indah Kapuk
      10.0
      Exceptional
      Amelia from Indonesia
      Family with young children
      Superior 1 King Bed
      Stayed 1 night in July 2019

      The cozy child friendly hotel”

      We were very pleasant staying at the hotel. The pool were clean and child friendly. The location is near by the mall and the hotel was also clean and cozy. Our children were having so much fun at this hotel.

      Reviewed July 15, 2019

      See room deals

      9.6
      Exceptional
      joanna from Indonesia
      Solo traveler
      Superior 1 King Bed
      Stayed 1 night in April 2019

      Exceptional”

      I suppose my only beef with this hotel is that there is no lift to and from the basement parking. Everything else seems to be good value for my money. Excellent service.

      Reviewed April 19, 2019

      See room deals

      Dear joanna, Thank you for this review. Glad to know that you had a great stay especially with the excellent level of services extended by the team. Unfortunately there's nothing we can do at the moment with regards to your feedback about the basement elevator access to the hotel. However, there is dedicated parking space at basement level, that has access to elevators to the hotel entrance. We hope to welcome you again soon. Best regards, Mercure Jakarta Pantai Indah Kapuk

      Responded April 24, 2019
      Mercure Jakarta Pantai Indah Kapuk
      9.6
      Exceptional
      Boon from Singapore
      Family with young children
      Superior 2 Single Beds
      Stayed 7 nights in February 2019

      Excellent hotel”

      Good:- Connected directly to PIK Avenue Mall, near airport, room is clean, bed is comfortable Bad: Slow in room make-up, elevators have no mirrors inside.

      Reviewed February 12, 2019

      See room deals

      Dear Boon, Thank you for this review. Glad to know that you enjoyed the strategic location, cleanliness of the room and the comfortable bed. Your feedback on room make up is much appreciated for our immediate improvement. Should travels bring you back to Jakarta, we hope to welcome you again. Regards, Mercure Jakarta Pantai Indah Kapuk

      Responded March 06, 2019
      Mercure Jakarta Pantai Indah Kapuk
      12345
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss