Perfect stay”

The hotel connected with the malls, so there're lots of option for dining and shopping. You also could request the room to be disinfected daily. The staffs were friendly, attentive and will do their best to meet your needs. I think this Mercure hotel are the best among other Accor group in Jakarta

Staycation When Pandemi”

Mercure is very recommended for staycation with children. The hotel is clean, attach to the PIK Avenue Mall. So you don't have to worry about food and medicine, because the mall is completed already. If you still worry about the hygiene, make sure you bring your own desinfectan spray. The Location is strategic. Suitable if you want to do morning exercise, walk, run or biking. And also near the new beach. But the beach gate open on 3PM.

Amazing!”

Great hotels are easy to recognize but our stay was made beyond what we we normally expect from Mercure due to the quite incredibly friendly service of the staff, even to the point of finding a lovely note of welcome and a cake on our return from a turn around the Mall. Thank you so much, Mba Woro and colleagues! We will be back!

Nice Hotel”

I have been staying in this hotel since their opening. Hotel does show signs of wear. It is in a mall with cinema, food court and gym. It is also very near to the Jakarta airport. Overall, it's a pleasant stay.

Good Hotel - Great Staff”

We spent Christmas at the Mercure - everything was good - the Staff were great and were always on hand to help out. Their Double Gin And Tonics were an ideal way to relax at the end of the day by the pool.

Excellent location ”

Directly above the mall , very accessible , good value , clean and nice hotel , definitely come back when I visit this area in Jakarta North

Great Stay with Direct Access to Shopping Mall”

It was a relatively short drive from the airport and I love the PIK area as this is vibrant and has lots of food options. The hotel's direct access to shopping mall made it a plus point. Service was prompt and rooms facing the sea has great views. Definitely going to return the next time in Jakarta!

Good ”

My first choice ever , i usually stay in this hotel during my business trip to Jakarta.

Comfortable cozy hotel”

I stayed here because it's near my work place. The shower always has foul smell. The internet sometimes drop out. The TV always switch on to default Mercure advertisement... although you have a favourite channel you want to watch everyday/

Very Good Hotel.”

This hotel is located in the PIK area and it is less than a 5 minute walk to the local restaurants. If you do not want to out there is the PIK Avenue MALL which is next to the hotel. To the left of the front desk is entrance to the MALL. There is a restaurant in the hotel where you can have a buffet breakfast of either Indoneasian or Western style. The staff greet you every morning and might ask how your day has been so far or if the yg can help with anything. The staff goboyt of their way to help you with anything with a smile and nothing is too much for them.

Good alternative than living in Central”

If your purpose in Jakarta is not to work in the old districts or shopping in Manga Dua, then it is a good alternative. The air is cleaner and the traffic is less. Location of hotel is convenient. A lot of food outlets. Taxi is plenty to get around into the city.

The location is convenient, connecting to PIK Avenue mall and lots of restaurants within the area.”

The staffs should maintain the facilities inside the room. In the bathroom that I was staying, the shower keep flooding outside the cubicle towards the toilet bowl. Room cleanup is not automatic, they need to be called to clean the room. Usually in a continuous stay a clean up during the day would be done by the housekeeping staff unless there's a 'do not disturb' sign on the room. We suggest that the staff would clean up without being asked to clean. Please kindly consider these advices above. Overall it was a pleasant stay and a comfortavle experience,

Great place and great Front office staff.”

The hotel is situated right beside a shopping mall. Many dinning along roadside and the only downside is the pub serving within the hotel pool vicinity. The serving was too slow even when we ordered only alcohol with simple food. It take them 20 min to serve our alcohol, 40 min to send our fries and fruits when there is zero guests around.

Amazingg!”

Overall it was wonderful. We served by a friendly staffs and location were so strategic! And of course this hotel is so convenient to go anywhere you want. I would recommend this hotel!!

Great for staycation”

once we arrived we need to put deposit IDR 1 million for check-in. The room are standar size but full carpeted. We love the bathroom even its not big but love the design. Wifi quite fast. The pool area is small and the water is very cold because its on the 8th floor.. Breakfast is good with plenty options including traditional drinks if you like "jamu". Services from the hotel staff is quite slow.

Enjoy staying”

Staffs are friendly and kind. Able to give all 3 rooms on the same floor, which at the end 1 of the room had to move to different floor due to something spoilt. minus point will be the shower door open outside, causing the floor wet from the dripping and not able to put bathroom mat in front of the door. Also not enough space to hang our clothes and towel.

need improvement as soon as possible”

kamar terlambat disiapkan baru check in jam 3. breakfast average. pool average small. gym so small. location is the only best for this hotel. staff need more improvement especially at front desk and housekeeping very lack of experience. one of them enter my room with their keys and just giving calendar. very shocking and unpolite

The cozy child friendly hotel”

We were very pleasant staying at the hotel. The pool were clean and child friendly. The location is near by the mall and the hotel was also clean and cozy. Our children were having so much fun at this hotel.

Exceptional”

I suppose my only beef with this hotel is that there is no lift to and from the basement parking. Everything else seems to be good value for my money. Excellent service.

Excellent hotel”

Good:- Connected directly to PIK Avenue Mall, near airport, room is clean, bed is comfortable Bad: Slow in room make-up, elevators have no mirrors inside.