Mercure Jakarta Pantai Indah Kapuk
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Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, Cengkareng, Jakarta, Indonesia, 14470
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Privilege Room With 1 King Bed - Bed Mercure Jakarta Pantai Indah Kapuk
Privilege Room With 1 King Bed - Bed
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    Lobby Mercure Jakarta Pantai Indah Kapuk
    Interior view Mercure Jakarta Pantai Indah Kapuk
    Interior view Mercure Jakarta Pantai Indah Kapuk
    Privilege Room With 1 King Bed - Bed Mercure Jakarta Pantai Indah Kapuk
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     Mercure Jakarta Pantai Indah Kapuk

    Mercure Jakarta Pantai Indah Kapuk Reviews

    8.6
    Excellent
    /10
    (454 reviews)See what guests said
    8.8
    Excellent

    "Good location, near to airport."

    Shi

    -

    January 8, 2019

    8.7
    Excellent cleanliness
    Recommended by 93% of guests

    Things you’ll love about Mercure Jakarta Pantai Indah Kapuk

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Exceptional
    Location
    9.0
    See map
    Exceptional location
    Nearby
    Popular
  • Hype Festival480 m
  • Nonna Store PIK730 m
  • Waterbom Jakarta1.05 km
  • Damai Indah Golf & Country Club1.06 km
  • Pantai Indah Kapuk Hospital1.37 km
  • Grand Family Rumah Sakit Ibu Dan Anak1.44 km
  • Al-Musyawarh Great Mosque2.77 km
  • Mal Taman Palem3.58 km
  • Muara Angke Port4 km
  • Baywalk Mall4.22 km
  • This property is in high demand!

    Last booked 5 hours ago

    Value for money8.4
    Location rating9.0
    Nearest airportSoekarno-Hatta International Airport (CGK)
    Distance to airport8.3 km

    Rooms available at Mercure Jakarta Pantai Indah Kapuk

    1 Bedroom Suite King Bed
    1 Bedroom Suite King Bed
    ...
    • City view
    • Shower
    Enter dates to see prices
    Privilege Room With 1 King Bed
    Privilege Room With 1 King Bed
    ...
    • City view
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Superior 1 King Bed
    Superior 1 King Bed
    ...
    • City view
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Superior 2 Single Beds
    Superior 2 Single Beds
    ...
    • City view
    • Shower
    • 2 single beds
    Enter dates to see prices
    Premier Room
    Premier Room
    ...
      Enter dates to see prices
      Superior Room
      Superior Room
      ...
        Enter dates to see prices

        What people love about Mercure Jakarta Pantai Indah Kapuk

        • 10.0
          Exceptional

          "Hotel is convenient and near to airport with lots of eateries around."

          Chin P.

          |

          December 23, 2018

        • 8.4
          Excellent

          "Nicely located hotel and quite close to airport"

          Hadi

          |

          September 15, 2018

        • 10.0
          Exceptional

          "Nice hotel n good location"

          Cynthia

          |

          August 30, 2018

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        More about Mercure Jakarta Pantai Indah Kapuk

        More about Mercure Jakarta Pantai Indah Kapuk

        10.0
        Exceptional

        "Highly recommended hotel."

        Long

        |

        July 1, 2018

        An overview

        Show less

        What they offer

        10.0
        Exceptional

        "Directly above the mall , very accessible , good value , cle..."

        TOMMY

        |

        October 2, 2018

        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

        Check-in/Check-out

        Check-in from: 02:00 PM
        Check-out until: 12:00 PM

        Reviews of Mercure Jakarta Pantai Indah Kapuk from real guests

        Agoda Reviews (454)
        8.6
        /
        10
        Cleanliness8.7
        Facilities8.3
        Location9.0
        Service8.5
        Value for money8.4
        Provided by verified guests of Agoda
        All languages
        All guests (454)
        All room types

        Show reviews that mention 

        Showing 116 verified guest comments
        12345
        10.0
        Exceptional
        Melvin from Singapore
        Business traveler
        Superior 1 King Bed
        Stayed 2 nights in November 2018

        Great place and great Front office staff.”

        The hotel is situated right beside a shopping mall. Many dinning along roadside and the only downside is the pub serving within the hotel pool vicinity. The serving was too slow even when we ordered only alcohol with simple food. It take them 20 min to serve our alcohol, 40 min to send our fries and fruits when there is zero guests around.

        Reviewed January 20, 2019

        Dear Melvin, Thank you for this perfect review of your stay with us. Glad to know that you enjoyed the hotel location and also the level of service by the front office team. We truly apologize for the shortcoming experienced in the restaurant. This has been shared with the team immediately for evaluation and improvement. We sure hope to welcome you back should you visit Jakarta again. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded January 27, 2019
        Mercure Jakarta Pantai Indah Kapuk
        8.4
        Excellent
        Arief from Indonesia
        Family with young children
        Superior 2 Single Beds
        Stayed 1 night in December 2018

        need improvement as soon as possible”

        kamar terlambat disiapkan baru check in jam 3. breakfast average. pool average small. gym so small. location is the only best for this hotel. staff need more improvement especially at front desk and housekeeping very lack of experience. one of them enter my room with their keys and just giving calendar. very shocking and unpolite

        Reviewed January 04, 2019

        Dear Ariel, Terima kasih sudah meluangkan waktu untuk memberikan ulasan ini. Kami apresiasi masukan Anda dan segera melakukan langkah evaluasi dan perbaikan layanan. Kami berharap dapat berjumpa kembali dengan Anda di waktu mendatang. Salam, Mercure Jakarta Pantai Indah Kapuk

        Responded January 27, 2019
        Mercure Jakarta Pantai Indah Kapuk
        8.8
        Excellent
        fanny from Indonesia
        Family with young children
        1 Bedroom Suite King Bed
        Stayed 3 nights in February 2019

        Great location”

        Lokasinya enak, nyambung sm pik avenue, cari makan gampang, apa aja ada.. so far so good

        Reviewed February 25, 2019

        Dear fanny, Terima kasih untuk ulasan ini. Kami senang membaca Anda menikmati lokasi hotel yang strategis, tersambung dengan PIK Avenue. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya. Salam, Mercure Jakarta Pantai Indah Kapuk

        Responded March 06, 2019
        Mercure Jakarta Pantai Indah Kapuk
        8.0
        Excellent
        Seet from Singapore
        Business traveler
        Superior 1 King Bed
        Stayed 1 night in February 2019

        Quite a good hotel ”

        Need to improve the choice of breakfast. Very limited dishes.

        Reviewed February 14, 2019

        Dear Seet, Thank you for this review. Your feedback is appreciated, however for the benefit of other readers, the breakfast offers have been improved and have come with more choices. We are proud to say that these offers are considered on par, if not above, when compared with similar establishments. We hope for another opportunity of welcoming you again when you're in town. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded March 06, 2019
        Mercure Jakarta Pantai Indah Kapuk
        9.6
        Exceptional
        Boon from Singapore
        Family with young children
        Superior 2 Single Beds
        Stayed 7 nights in February 2019

        Excellent hotel”

        Good:- Connected directly to PIK Avenue Mall, near airport, room is clean, bed is comfortable Bad: Slow in room make-up, elevators have no mirrors inside.

        Reviewed February 12, 2019

        Dear Boon, Thank you for this review. Glad to know that you enjoyed the strategic location, cleanliness of the room and the comfortable bed. Your feedback on room make up is much appreciated for our immediate improvement. Should travels bring you back to Jakarta, we hope to welcome you again. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded March 06, 2019
        Mercure Jakarta Pantai Indah Kapuk
        8.4
        Excellent
        Fanny from Indonesia
        Family with young children
        Superior 1 King Bed
        Stayed 2 nights in December 2018

        Great for staycation”

        once we arrived we need to put deposit IDR 1 million for check-in. The room are standar size but full carpeted. We love the bathroom even its not big but love the design. Wifi quite fast. The pool area is small and the water is very cold because its on the 8th floor.. Breakfast is good with plenty options including traditional drinks if you like "jamu". Services from the hotel staff is quite slow.

        Reviewed December 19, 2018
        6.8
        Good
        Hisakazu from Singapore
        Business traveler
        Privilege Room With 1 King Bed
        Stayed 1 night in December 2018

        No Signal on TV Channel 20 (NHK World Premium) ”

        There is Channel program of Channel 20 NHK World Premium in hotel TV channels list but no signal. I asked hotel to fix it but they said it is not TV set engineering problem but their problem with NHK subscription. I asked on 6 Dec and 8 Dec but no solution. Very disappointed.

        Reviewed December 09, 2018
        10.0
        Exceptional
        Vladislav from Australia
        Couple
        Superior 1 King Bed
        Stayed 2 nights in October 2018

        Very Good Hotel.”

        This hotel is located in the PIK area and it is less than a 5 minute walk to the local restaurants. If you do not want to out there is the PIK Avenue MALL which is next to the hotel. To the left of the front desk is entrance to the MALL. There is a restaurant in the hotel where you can have a buffet breakfast of either Indoneasian or Western style. The staff greet you every morning and might ask how your day has been so far or if the yg can help with anything. The staff goboyt of their way to help you with anything with a smile and nothing is too much for them.

        Reviewed November 01, 2018

        Dear Vladislav, Thank you so much for this perfectly scored review. Glad to know that you enjoyed the hotel location being connected to PIK Avenue Mall with its plenty dining and entertainment options. It's been a real pleasure to welcome our guests each day and we are glad that you enjoy the level of service at the hotel. We hope to welcome you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded November 05, 2018
        Mercure Jakarta Pantai Indah Kapuk
        8.0
        Excellent
        Edward from Indonesia
        Solo traveler
        Superior 1 King Bed
        Stayed 1 night in June 2018

        A”

        A

        Reviewed February 01, 2019

        Dear Edward, Thank you for this review. We hope to welcome you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded February 03, 2019
        Mercure Jakarta Pantai Indah Kapuk
        9.2
        Exceptional
        Giap from Indonesia
        Business traveler
        Superior 1 King Bed
        Stayed 3 nights in January 2019

        Location ”

        I can well plans my visit to customers and be in airport on time.

        Reviewed January 30, 2019

        Dear Giap, Thank you for this review. Glad to know that the hotel location suits you and your business. The airport is indeed 15 minutes away from the hotel by car. We look forward to welcoming you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded January 31, 2019
        Mercure Jakarta Pantai Indah Kapuk
        10.0
        Exceptional
        Melvina from Indonesia
        Business traveler
        Superior 1 King Bed
        Stayed 2 nights in December 2018

        Great Stay”

        Great location, Very friendly staff.

        Reviewed January 25, 2019

        Dear Melvina, Thank you for this perfect review. Glad to know that you had a great stay in a strategically located hotel. Appreciate your kind comment on the level of services by the staff. The team looks forward to welcoming you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded January 27, 2019
        Mercure Jakarta Pantai Indah Kapuk
        10.0
        Exceptional
        Tanna from Indonesia
        Family with teens
        Superior 2 Single Beds
        Stayed 3 nights in January 2019

        9.0”

        Excelent

        Reviewed January 25, 2019

        Dear Tanna, Thank you so much for this great review. We hope to welcome you back again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded January 27, 2019
        Mercure Jakarta Pantai Indah Kapuk
        8.8
        Excellent
        I from Indonesia
        Group
        Superior 2 Single Beds
        Stayed 1 night in January 2019

        Superior twin”

        Hotel is connected to a mall. 15mins by car to soekarno-hatta airport.

        Reviewed January 20, 2019

        Dear I, Thank you for this review. The hotel is indeed connected to PIK Avenue Mall and it's near the airport. We hope to welcome you again in the near future. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded January 27, 2019
        Mercure Jakarta Pantai Indah Kapuk
        10.0
        Exceptional
        Budiman from Indonesia
        Couple
        Superior 2 Single Beds
        Stayed 1 night in January 2019

        Great stay...”

        I had a great stay, nothing to complain about...

        Reviewed January 13, 2019

        Dear Budiman, Thank you for this perfect review. Glad to know that you had a great stay with us. The team looks forward to welcoming you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded January 27, 2019
        Mercure Jakarta Pantai Indah Kapuk
        10.0
        Exceptional
        Chin from Singapore
        Group
        Superior 2 Single Beds
        Stayed 2 nights in November 2018

        Near to airport”

        Hotel is convenient and near to airport with lots of eateries around. Great stay.

        Reviewed December 23, 2018
        8.0
        Excellent
        THAM from Malaysia
        Business traveler
        Superior 2 Single Beds
        Stayed 2 nights in December 2018

        Everything okay ”

        Everything okay

        Reviewed December 15, 2018
        9.2
        Exceptional
        THERESIA from Singapore
        Solo traveler
        Superior 1 King Bed
        Stayed 2 nights in February 2019

        Exceptional”

        The location is good beside mall and near by restaurants.

        Reviewed February 18, 2019

        Dear THERESIA, Thank you so much for this review, especially for the hotel's strategic location. We are indeed connected to PIK Avenue Mall and plenty dining options. Should travels bring you back to Jakarta, we hope to welcome you again. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded March 06, 2019
        Mercure Jakarta Pantai Indah Kapuk
        8.0
        Excellent
        Aswin from Belgium
        Family with young children
        Superior 1 King Bed
        Stayed 2 nights in February 2019

        Perfect location if you want to be close to the airport”

        Great location near restaurants and above new mall.

        Reviewed February 14, 2019

        Dear Aswin, Thank you for this review. Indeed the hotel is located only 15 minutes away from the airport and is surrounded by dining options and a lifestyle mall. Should travels bring you back to Jakarta, we hope to welcome you again. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded March 06, 2019
        Mercure Jakarta Pantai Indah Kapuk
        8.0
        Excellent
        bobby from Indonesia
        Family with young children
        Superior 1 King Bed
        Stayed 3 nights in February 2019

        Pool can be bigger though, not much stayers are using the walk around garden”

        Great rooftop pool atmosphere

        Reviewed February 07, 2019

        Dear Bobby, Thank you for this review and for your feedback regarding the pool. The team looks forward to welcoming you again soon. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded February 08, 2019
        Mercure Jakarta Pantai Indah Kapuk
        8.4
        Excellent
        Yu from Singapore
        Couple
        Superior 1 King Bed
        Stayed 2 nights in April 2018

        Great Stay with Direct Access to Shopping Mall”

        It was a relatively short drive from the airport and I love the PIK area as this is vibrant and has lots of food options. The hotel's direct access to shopping mall made it a plus point. Service was prompt and rooms facing the sea has great views. Definitely going to return the next time in Jakarta!

        Reviewed June 15, 2018

        Dear Yu, Thank you so much for taking the time to review us on Agoda. The hotel is located near CGK Airport and we are glad to know that you took this advantage and that you enjoyed PIK area. Appreciate your kind comments on the services and the view from your room. We look forward to welcoming you back. Regards, Mercure Jakarta Pantai Indah Kapuk

        Responded June 25, 2018
        Mercure Jakarta Pantai Indah Kapuk
        12345
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