"The hotel is super on all points especially the kindness of the staff, the food prepared by the chef and of course all that goodness offered on the be..."
Andre - March 29, 2019
![Swimming pool [outdoor] Mercure Kangaroo Island Lodge](http://pix10.agoda.net/hotelImages/201394/-1/1ac115ef81d46d5616550febe344bea8.jpg?s=1024x768)
Mercure Kangaroo Island Lodge
8.7 rating for service
8.4 rating for cleanliness
8.1 facilities on premise
7.9 room quality and comfort
Staff were great and it was a very nice stay.
Ravi | May 27, 2019
Airport transfer
Free Wi-Fi in all rooms!
Sauna
Steamroom
Air conditioning
| Value for money | 8.0 |
| Location rating | 8.1 |
Rooms available at Mercure Kangaroo Island Lodge
- Room size: 26 m²/280 ft²
- Pool view
- 1 queen bed
- Room size: 24 m²/258 ft²
- Bay view
- 1 king bed
- Room size: 20 m²/215 ft²
- Bay view
- 1 king bed
- Room size: 20 m²/215 ft²
- Balcony/terrace
- 1 king bed
- Room size: 18 m²/194 ft²
- Shower
- 1 queen bed
- Balcony/terrace
- Kitchenette
- Balcony/terrace
- Shower
- Shower
- Shower
Frequently asked questions
What time is check-in and check-out at Mercure Kangaroo Island Lodge?
Check-in is from 2:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out.
How do I get to Mercure Kangaroo Island Lodge?
Mercure Kangaroo Island Lodge is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of AUD 35. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Kangaroo Island Lodge also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Mercure Kangaroo Island Lodge has a car park right on site for maximum convenience. Car parking is free for guests.
What is the smoking policy at Mercure Kangaroo Island Lodge?
Mercure Kangaroo Island Lodge does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
What people love about Mercure Kangaroo Island Lodge
- Location10.0Exceptional
"Great location."
antony
|
October 13, 2019
392 reviews
What travelers say they love:
Solo traveler
Conveniently located in Kangaroo Island, Mercure Kangaroo Island Lodge is a great base from which to explore this vibrant city. Only away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, Mercure Kangaroo Island Lodge is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Guests can choose from 38 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers fantastic facilities, including dart board, sauna, outdoor pool, fishing, pool (kids), to help you unwind after an action-packed day in the city. Whatever your purpose of visit, Mercure Kangaroo Island Lodge is an excellent choice for your stay in Kangaroo Island.
Most talked about facilities
What they offer
"Helpful staff."
antony
|
October 13, 2019
Take a look at these facilities:
- Swimming pool [outdoor]
- Tennis court
- Restaurants
Languages spoken
- English
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Billiards
- Garden
- Swimming pool [outdoor]
- Boating
- Hiking
- Tennis court
- Canoeing
- Horseback riding
- Tours
- Dart board
- Sauna
- Fishing
- Steamroom
Cleanliness and safety
- Daily disinfection in all rooms
- Free face masks
- Safe dining setup
- Daily disinfection in common areas
- Hand sanitizer
- Staff trained in safety protocol
- Doctor/nurse on call
- Hygiene certification
- Sterilizing equipment
- Face coverings on staff
- Physical distancing of at least 1 meter
- Temperature check for guests and staff
- First aid kit
- Protective screens in common areas
Fitness & recreation
- Game room
Dining, drinking, and snacking
- Bar
- Restaurants
- Room service
Services and conveniences
- Contactless check-in/out
- Laundromat
- Safety deposit boxes
- Daily housekeeping
- Laundry service
- Smoke-free property
- Fireplace
- Luggage storage
- Smoking area
- Gift/souvenir shop
- Postal service
For the kids
- Family room
- Swimming pool [kids]
Access
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [on-site]
- Car park [free of charge]
- Shuttle service
Available in all rooms
- Air conditioning
- Heating
- Seating area
- Alarm clock
- Individual air conditioning
- Shower
- Carpeting
- In-room safe box
- Telephone
- Coffee/tea maker
- Internet access – wireless
- Toiletries
- Complimentary tea
- Ironing facilities
- Towels
- Free bottled water
- Linens
- TV [flat screen]
- Free instant coffee
- Non-smoking
- Wi-Fi [free]
- Hair dryer
- Refrigerator
Food and dining
Breakfast options
Restaurants on site
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-13 year(s) | Must use an extra bed If you need an extra bed, it will incur an additional charge. |
Guests 14 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts
Check-in/Check-out
Getting around
Extras
The property
Property announcements
 Mercure Kangaroo Island Lodge |  |  | Best value!   agodaHomes | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
| Guest rating | Excellent 69 reviews 8.6 Location 8.1 | Very good 120 reviews 7.8 Location 8.6 | Very good 85 reviews 8.1 Location 9.0 | Exceptional 71 reviews 9.0 Location 9.3 |
| Neighborhood | American River | Kingscote | Penneshaw | Kingscote |
Reviews of Mercure Kangaroo Island Lodge from real guests
Show reviews that mention
- Excellent location
good location and excelent service”
hotel is good locatated, right 40 km away from ferrystation cape jervice. you have a nice sea close to the hotel. service was just great, they tried to support us in any issue that we had. a nice bbq indoor room is also available and of course a really nice restaurant too. which is important if you staying at kangaroo island. rooms are spacy, clean and nice. we would definetely stay there again.
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WE COME BACK”
The hotel is super on all points especially the kindness of the staff, the food prepared by the chef and of course all that goodness offered on the beautiful Kangaroo Island. See you in November with another group
Comfortable and relaxing”
The hotel has a guest house feel which is very pleasant. Comfortable rather than over luxurious - has everything that most travellers would want and need. Very quiet location (although we were there in Winter so may be different in Summer. You do need a car however as the hotel is a fair distance from other attractions - in fact the island is big so we would recommend either having an overall tour package or hiring a car for the duration of your stay. Altogether a very pleasant stay on Kangaroo Island.
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Wonderful staff ”
We had a great time on Kangaroo Island and the staff made the whole experience so much more enjoyable
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remote and simple comfort”
We had a nice stay at Mercure. The room was clean and well kept although did not have a bath which for the price was disappointing. The counter staff was a Scottish girl who helped us even though she was not on duty and was delightful. The meal was simple but no problems. The sauna was hot and good. The walls between rooms are paper thin so pray for nice 'neighbours' - luckily lots of old people come here so everyone sleeps early. Check out is 10am! - very early. Beds were comfortable and furniture all good. Carpet was clean. The balcony overlooked the sea and was beautiful.
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Lovely location”
Lovely stay at the Mercure. Great for the kids, right across the road from a calm beach, pelican feeding and other wildlife too, torches provided for night walks to see the animals, shame about the rain! Good food in the restaurant and tasty breakfast buffet including some local produce. Staff lovely too.
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Not what we expected”
We did not realise that American River had so few tourist facilities. We didn't eat in the hotel as the vegetarian options were very limited and not to our taste. On Friday afternoon, the only cafés in American River were closed and the only store in the place had closed down.
Hi Mavis, Thank you for your review. American River is located in a quieter part of Kangaroo Island but that's also our charm. We allow our guests to get away from it all. We do have a number of vegetarian options at the hotels restaurant, Reflections, however if they were not sufficient, we would have been more than happy to accommodate your needs and offer an alternative. Unfortunately sometimes places if interest on Kangaroo Island are closed. They are run by families and occasionally other commitments arise forcing them to close early. The General Store in American River is now open again with new management which we are very excited about. Thanks again for your review Mavis. Kind regards Amy (Business Development Manager)
Perfect spot”
Nice Place modern place. American River is so majestic. World class !
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Good hotel”
We liked staying at All Seasons. The location is good. Car necessary on the island. We liked the pool and the meals but a bit expensive. Room big and clean. Garden need more care. Staff nice and helpfull. Free wifi!
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Below my expectations fir Mercure”
Restaurant meals were great, nice views, nature walk a nice feature but the room and pool were tired in need of refurb althougj the bathroom had been done up nicely. Tv mostly didn't work and no other restaurant at American River
Hi Warren, Thank you for your review. Our Superior Queen Poolview rooms were refurbished in 2014 and have had touch ups done since then. We are an historic building, being the first guesthouse built on Kangaroo Island. Our pool area will be receiving an update this winter with new paint. We apologise your TV did not work as expected and hope this was reported to reception so we can fix it. There are actually several other places to eat in American River including restaurants at other hotels and cafes for lunch on the American River wharf. For any enquiries about the area, our reception staff are well versed in what the area has to offer and can provide recommendations. Thanks again for your review Warren, we appreciate you taking the time. Kind regards Amy (Business Development Manager)
overnight stay”
Our stay was a welcome relief from the touring of the Island
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Needed more clean”
Our room was not same as we ordered and we found many dead insect there. They came and cleaned up immediately but we were not happy... A staff helped nicely but he could not get another room coz all booked out. The lodge was very old and facilities need to maintain. I was not sure the sauna and shower room next that when they cleaned... The restaurant was very nice and delicious, so we were little bit disappointed.
Great service”
The room itself wasnt as grand as expected but its ok. Dinner was great at the restaurant. The manager is very flexible and make easier for us in many ways and for our time. We were always in a rush and he will service us take away breakfast and late order for dinner and kept us serve always.
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Welcome well appointed room very clean staff great”
1 night stay comfortable clean well appointed room. Very helpful and friendly staff. Thank you.
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Attractive and relaxing place on Kangaroo Island”
The staff made us very welcome and the room was clean. The water pressure however was low and hot water took a minute or two to arrive, so better turn on the water before undressing. The mattress springs were a bit close to the surface as well. The restaurant was easily as good as in the best KI resorts so that was a real plus.
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Alright hotel, a little tired”
This was a decent hotel. The room is a little tired and could use a little updating, but given the remoteness, big city expectations are probably not appropriate. Good location and cheap happy hour.
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Food is excellent. ”
The food is excellent. Room is nice. Excellent view.
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Basic decor, but everything works well and the pool is great”
We stayed here for two nights. It is a bit out of the way (6 miles off the main road), but the local area is worth a quick tour. The hotel decor is quite dated, but everything worked (especially the air conditioning) and the outdoor pool is great!
Hi Ronald, Thank you for your review. We are located in a quieter part of Kangaroo Island but that's also our charm. It's a great way to get away from it all. We are an historic hotel, being the first guesthouse on Kangaroo Island and maintain a real "Lodge" feel. The Mercure Kangaroo Island Lodge is continually receiving soft refurbishments and keep our facilities as up to date as possible. Glad you enjoyed the pool! Thanks again for your review Ronald. Kind regards Amy (Business Development Manager)
Confortable rooms, but small bathrooms”
Poolside Room were olf fashion from outside. Main romm was good size and comfortable. Bathroom was very small, only one person at a time. Air Conditioner made door rattle (had to jam paper in door). Last morning was power failure resulting in no hot water.
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Pretty spot at American River”
We enjoyed very good service with a comfy king bed and expansive views of the sea. The hot breakfast was great with perfect poached eggs! Ensuites are small with tight toilet space.
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