Mercure Kingfisher Bay Resort
Mercure Kingfisher Bay Resort
See all 60 photos
Standard Room Mercure Kingfisher Bay Resort
Standard Room
See all 60 photos
Lobby Mercure Kingfisher Bay Resort
Lobby
See all 60 photos
Lobby Mercure Kingfisher Bay Resort
Lobby
See all 60 photos
Interior view Mercure Kingfisher Bay Resort
Interior view
See all 60 photos
See map Mercure Kingfisher Bay Resort
See map
Location
Excellent
8.1
See all 60 photos Mercure Kingfisher Bay Resort
See all 60 photos
Removed from saved list

Mercure Kingfisher Bay Resort

Excellent location
Have a question for Mercure Kingfisher Bay Resort?
Good
From 29 reviewsSee what guests said
6.9
  • Airport transfer

  • Air conditioning

  • Balcony/terrace

  • Bar

Room choices
Superior Room
Superior Room
...
  • Garden view
  • 25 m²/269 ft²
  • 1 single bed and 1 queen be...
Enter dates to see prices
Standard Room
Standard Room
...
  • Garden view
  • 25 m²/269 ft²
  • 1 single bed and 1 queen be...
Enter dates to see prices
Standard
Standard
...
    Enter dates to see prices
    Standard Room, Multiple Beds
    Standard Room, Multiple Beds
    ...
      Enter dates to see prices
      Standard Special
      Standard Special
      ...
        Enter dates to see prices
        2 Bedroom Standard
        2 Bedroom Standard
        ...
          Enter dates to see prices
          3-Bedroom Villa
          3-Bedroom Villa
          ...
            Enter dates to see prices
            2 Bedroom Villa Special
            2 Bedroom Villa Special
            ...
              Enter dates to see prices
              Superior Room, Multiple Beds
              Superior Room, Multiple Beds
              ...
                Enter dates to see prices
                Standard
                Standard
                ...
                  Enter dates to see prices
                  Have a question for Mercure Kingfisher Bay Resort?
                  Up to 30% off with Agoda Insider Deals!

                  Prices drop the moment you sign in!

                  Sign in now
                  More about Mercure Kingfisher Bay Resort

                  More about Mercure Kingfisher Bay Resort

                  An overview

                  Show more

                  What they offer

                  Show less

                  Guest policies

                  Show more

                  Some helpful facts

                  Show more

                  Real reviews from real guests

                  Agoda Reviews (29)
                  Read reviews from:
                  Cleanliness6.8
                  Facilities6.7
                  Location8.1
                  Room comfort and quality6.4
                  Service6.9
                  Value for money6.7
                  Provided by verified guests of Agoda
                  Filter guest comments by:
                  Language
                  English
                  Français
                  Русский
                  繁體中文 (香港)
                  more
                  Room type
                  Standard Room
                  Superior Room
                  Sort guest comments by:
                  Search reviews
                  Now you can search for any keyword within the reviews
                  Showing 25 verified guest comments
                  12
                  7.6
                  Jason from Australia
                  Couple
                  Standard Room
                  Stayed 2 nights in January 2018
                  Relaxing”
                  Just perfect after 5 nights camping! We really relaxed here before heading over to Hervey Bay.
                  Reviewed January 19, 2018
                  8.0
                  Jessica from Australia
                  Family with young children
                  Standard Room
                  Stayed 3 nights in June 2017
                  Very good”
                  Fraser Island has always had a soft spot in our hearts and this visit was like no other. A wedding held at the Resort was absolutely beautiful and our adventures around Fraser was magical as always. The accommodation is getting old with painting and fixtures needing to be updated. Otherwise a great family time away.
                  Reviewed January 08, 2018
                  5.6
                  Pauline from Australia
                  Solo traveler
                  Stayed 2 nights in November 2017
                  Above average”
                  There were roaches everywhere and the reception staff was not very pleasant. Wanted me to pay with my credit card as it was easier for her even when I didn't want to with the surcharge.
                  Reviewed November 24, 2017
                  5.2
                  Sam from Australia
                  Couple
                  Superior Room
                  Stayed 3 nights in April 2017
                  Over priced”
                  Everything about this hotel says you have to pay extra and priced aren’t cheap! Restaurant food is expensive and just for a basic burger is about $15 and wasn’t good either! Pool size was good and clean. Rooms were good sized and good bathroom with hot water. Our door wasn’t very secure and had to be relocated after 3 maintenance guys couldn’t fix it and we complained . White high orice just for the room itself .
                  Reviewed November 14, 2017
                  4.8
                  Elita from Australia
                  Couple
                  Standard Room
                  Stayed 4 nights in August 2017
                  Good space ”
                  Looking tired after many years
                  Reviewed August 14, 2017
                  8.0
                  Noriaki from Japan
                  Family with young children
                  Standard Room
                  Stayed 2 nights in July 2017
                  exclusive hotel”
                  Under the condition that hotels are limited in Fraser Island, this hotel was reasonable except for that a flush of toilet was very weak and Wifi was charged though a reception of mobile was so bad in the island.
                  Reviewed July 09, 2017
                  5.2
                  Rachel from Switzerland
                  Couple
                  Standard Room
                  Stayed 2 nights in February 2017
                  Needs updating”
                  Check in is at 2pm but we didnt get our room until nearly 3pm and since we had our bags with us we had to stay around reception until it was ready. When it was ready we were given the card and that was it. We wernt told where our room was, where breakfast was and what time breakfast was. Had to BUY wifi but it didnt work in our room as we were put towards the end of the hotel rooms where there is no reception. The meals in the restaurant are completly overpriced for what you get. The rooms are okay but you can see its tired. Needs to be refurbished. We enjoyed the day tour and liked the setting outdoors but were disappointed with the rest. Totally overpriced!
                  Reviewed February 21, 2017
                  4.8
                  Chenyuan from Australia
                  Couple
                  Standard Room
                  Stayed 1 night in October 2016
                  unclean room”
                  me and my friends stay two night, and we both bite by small bugs all around the body, small red swollen on the legs and arms and bodies, we both unhappy and feel so disappointing with this experiences, never do this again next time.
                  Reviewed October 04, 2016
                  6.8
                  Lauren from Australia
                  Couple
                  Standard Room
                  Stayed 1 night in March 2016
                  D”
                  D
                  Reviewed April 04, 2016
                  4.7
                  Craig from Australia
                  Couple
                  Standard Room
                  Stayed 3 nights in December 2014
                  Disappointed: over-rated and over-valued”
                  Location - has direct ferry access. It's on the Island. Some tours available.
                  Was disappointed: believe this hotel would have been exceptional when first opened some time ago, but a number of small things made it less than appealing. No room service and limited restaurants for walk-in's. Many tours, etc booked up. Hard to get pool towels and access to some parts of the resort. Couldn't pay bill in advance because of the "system". Cleanliness of rooms ok, but front desk area not to standard expected. Staff generally friendly but not enough of them.
                  Reviewed January 04, 2015
                  8.7
                  Julie from France
                  Couple
                  Standard Room
                  Stayed 1 night in December 2013
                  Great location to visit Fraser island”
                  Location, price, restaurant
                  Nice stay! Nice restaurant! One of the best options if you are not a big fan of camping and want to visit Fraser Island
                  Reviewed October 15, 2014
                  8.0
                  Zhenyu from China
                  Family with young children
                  Superior Room
                  Stayed 2 nights in September 2014
                  Great!!!”
                  Good service, beautiful view and great food!
                  Reviewed September 24, 2014
                  6.7
                  Dave from United Kingdom
                  Solo traveler
                  Standard Room
                  Stayed 4 nights in July 2014
                  Kingfisher bay resort”
                  Location, weather,
                  This resort has gone down in quality compared to our previous visits ( 3 previous of, over 15 years ) it is starting to look dated and needs a good going through,our room was very dark, as this was a off season visit some of the staff seemed more interested in their own leisure time than that of the guests and when off duty hung around the bar and pool. most staff seemed to be temporary and were on minimum wage and accommodation. food was very good but limited to the same few items and expensive, after 4 days you would have to restart the menu.
                  Reviewed July 29, 2014
                  7.7
                  Laura from United Kingdom
                  Couple
                  Stayed 5 nights in December 2012
                  Great stay”
                  location
                  had a really amazing stay here. a great starting point for exploring the wonderful fraser island. s much to see and do. the hotel could do with a freshen up but as there isn't much choice on the island we were more than happy. fraser island is all about getting out and exploring so we didn't spend much time in the hotel anyway!
                  Reviewed January 09, 2013
                  6.0
                  Stefanie from Germany
                  Couple
                  Stayed 3 nights in December 2012
                  Great Location, but dark rooms”
                  Location of Course very beautiful
                  Staff very unfriedly and absolutely Not helpful, no help in booking an Island Tour Restaurant too expensive, but no Good food. Most of the 3 Restaurants were closed the Bar always closed, all in all nö comfortable atmosphere
                  Reviewed January 02, 2013
                  5.7
                  Shiv from India
                  Couple
                  Stayed 1 night in December 2012
                  good hotel, bad location”
                  good restaurants
                  Fraser Island does not have many options, so it is almost an exclusive hotel. The location is on the wrong beach, which means that you will have to drive inland on very soft sand to go anywhere. Driving inland is something most people would minimise. Service is average as they know that you have very few options.
                  Reviewed December 27, 2012
                  6.7
                  Maria from Brazil
                  Couple
                  Stayed 2 nights in March 2012
                  Big and nice pool”
                  Nice pool and room
                  It's a nice hotel, maybe the best inside the island, but it was raining one day of my trip and the hotel doesn't have a nice service and infrastructure for the bad weather.
                  Reviewed March 19, 2012
                  8.3
                  JANE from Canada
                  Group
                  Stayed 1 night in January 2012
                  Best resortbon this Island.”
                  very well equiped for this area,,good facilities
                  This resort on Fraser Island has very good facilities as accomadations are limited.Price was quite reasonable.It was pouring rain when we were there so didn't get to use the pools or beach but looked good. Various meal options at 3 different spots.The road getting into the resort was very chewed up you can arrive by ferry right to this resort but then have to travel out the road to access Island.
                  Reviewed January 27, 2012
                  9.0
                  Olivier from Belgium
                  Couple
                  Stayed 1 night in December 2011
                  clean accomodation, friendly service”
                  rooms, outlook, accomodation
                  Very clean room, friendly service, fantastic nature & good food. The only downside was some misscomunication about our check out time, they charged us $100 for the ferry transfer back to the mainland when we told them the night before that we did not need that since we bought that ourselves... I had to make a call when i'm back home and 3 days after they refunded... Overall it was a great experience, the best on fraser island!! Recommended
                  Reviewed December 23, 2011
                  8.4
                  Nathalie from France
                  Couple
                  Standard Room
                  Stayed 1 night in August 2017
                  Rapport qualité/prix correct”
                  Le Mercure est un grand complexe hôtelier mais ce n'est pas gênant. Les chambres sont spacieuses et bien équipées. Nous recommandons les chambres qui donnent vers la mer plutôt que vers la route. Nous avons très bien diné, c'était tout à fait correct avec un service agréable. Nous avons dû changer notre chambre dès notre arrivée, en raison d'une odeur de peinture fraiche. Tout c'est fait très rapidement et on nous a offert un cocktail pour le dérangement. J'ai trouvé ce geste très commercial car pour avoir souvent eu besoin de changer de chambres ne correspondant pas à nos attentes au cours de nos voyages, ça ne se passe pas toujours aussi bien et encore moins avec des excuses et un geste commercial.
                  Reviewed December 02, 2017
                  12
                  This is a popular property. Don't miss out!

                  Back to search results

                  Back to room choices