Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway
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"Good breakfast and pretty cheap food is a plus!"

Bartlomiej

April 6, 2018

Standard Room with 1 King Bed - Bathroom Mercure Koh Chang Hideaway
Standard Room with 1 King Bed - Bathroom
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Lobby Mercure Koh Chang Hideaway
Lobby
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Interior view Mercure Koh Chang Hideaway
Interior view
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Swimming pool [outdoor] Mercure Koh Chang Hideaway
Swimming pool [outdoor]
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See map Mercure Koh Chang Hideaway
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Very good
Location
7.5
See all 40 photos Mercure Koh Chang Hideaway
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Mercure Koh Chang Hideaway

Newly renovated
Very good location
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Excellent
From 1489 reviewsSee what guests said
8.2
Recommended by 82% of guests
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms

  • Hot tub

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked 7 hours ago | 9 travelers are looking at this property right now
Pool Villa with King Bed
Pool Villa with King Bed
...
  • 123 m²/1324 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Ocean View Room with 1 King Bed
Deluxe Ocean View Room with 1 King Bed
...
  • Ocean view
  • 52 m²/560 ft²
  • 1 king bed
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Standard Room with 1 King Bed
Standard Room with 1 King Bed
...
  • 24 m²/258 ft²
  • Shower
  • 1 king bed
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Superior Room With 1 King Size Bed
Superior Room With 1 King Size Bed
...
  • Garden view
  • 50 m²/538 ft²
  • 1 king bed
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Superior Room With 2 Single Beds
Superior Room With 2 Single Beds
...
  • Garden view
  • 50 m²/538 ft²
  • 2 single beds
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Deluxe Pool Access Room
Deluxe Pool Access Room
...
  • Pool view
  • 50 m²/538 ft²
  • 2 single beds or 1 king bed
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Deluxe Ocean View Room with 2 Single Beds
Deluxe Ocean View Room with 2 Single Beds
...
  • Ocean view
  • 52 m²/560 ft²
  • 2 single beds
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Standard Room with 2 single beds
Standard Room with 2 single beds
...
  • 24 m²/258 ft²
  • Shower
  • 2 single beds
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Double Or Twin Deluxe Ocean View
Double Or Twin Deluxe Ocean View
...
  • 52 m²/560 ft²
  • Bathtub
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Double Or Twin Superior
Double Or Twin Superior
...
  • 50 m²/538 ft²
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More about Mercure Koh Chang Hideaway

More about Mercure Koh Chang Hideaway

"I love here :)There is a smart TV in your room, I do love th..."

Reviewed May 22, 2017

Waranya from Thailand

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Near beach good location we like that"

ketsaraporn from Thailand

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Group
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Check-out are not available on December 24, 2018, December 31, 2018, December 24, 2019, and December 31, 2019.
The room rate on December 31, 2018 and December 31, 2019 are inclusive of gala dinner for 2 persons.

Real reviews from real guests

Agoda Reviews (1489)Booking.com Reviews (1455)
8.2
Cleanliness8.6
Facilities8.3
Location7.5
Room comfort and quality8.7
Service8.5
Value for money8.2
Provided by verified guests of Agoda
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Room type
Deluxe Pool Access Room
Deluxe Ocean View Room with 1 King Bed
Pool Villa with King Bed
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Showing 1262 verified guest comments
12345
6.0
yoonjong from Thailand
Business traveler
Standard Room with 1 King Bed
Stayed 2 nights in July 2018
Good”
My friend say ok~ So far~ But good palce
Reviewed September 11, 2018
9.2
Exceptional
Jarrod from Thailand
Couple
Pool Villa with King Bed
Stayed 3 nights in July 2018
Lovely place to stay”
Stayed in a pool villa room which was lovely. It was nice and spacious with everything you need, and great for a few days break. The hotel was also lovely. The dining options were suitable, and the whole environment was very peaceful. The beach in front was not as nice as others on the island, but still a nice and secluded spot.
Reviewed July 30, 2018
6.0
Scott from United States
Solo traveler
Deluxe Ocean View Room with 1 King Bed
Stayed 3 nights in July 2018
Hotel not like photos portray”
Staff was very polite and helpful. Food very good. Hotel rundown needs remodeling. Exterior of buildings need update and the grounds very poorly maintained. Rooms need remodeling. First room had bad odor and they move me to another room that was a lot nicer. Air conditioner leaked water in hallway on floor and I asked for repair and never happened. Hotel has beautiful beach area and view of ocean.
Reviewed July 16, 2018
9.2
Exceptional
Paul from United Kingdom
Couple
Deluxe Ocean View Room with 1 King Bed
Stayed 5 nights in July 2018
Nice hotel with private beach”
Well designed hotel in Balian Beach, 2km before Bang Bao pier. You need some form of transport if staying here, there was a bike rental shop in car-park. Wi-fi is good and fast. Buffet breakfast from 7am to 10am has something for everyone. 2 large swimming pools, and an aircon business centre. TV signal decent with international news channels and films. Only negatives were a few mosquitoe's in the room at night, balcony doors you needed a certain knack to open & close. No seats in the room, but balcony had a bench seat and a swinging chair.
Reviewed July 15, 2018
3.6
Kaie from United States
Solo traveler
Standard Room with 2 single beds
Stayed 3 nights in April 2018
Awful ”
The people working were rude and our first room smelled with mold. We ordered room service the food was still sitting outside our door for over 24 hours.
Reviewed April 18, 2018
8.4
Excellent
Bartlomiej from Thailand
Family with young children
Pool Villa with King Bed
Stayed 2 nights in April 2018
Great location!!”
I would definitely recommend this hotel to any traveler with kids!! The overall cleanliness could me improved as also technical details like light in the swimming pool were not working as also jacuzzi was broken. Good breakfast and pretty cheap food is a plus!!
Reviewed April 06, 2018
8.4
Excellent
Mark from United Kingdom
Couple
Standard Room with 2 single beds
Stayed 4 nights in March 2018
Be careful choosing a room.”
Do not book the standard room. It’s small dark and the only small window is blacked out.
Reviewed March 30, 2018
4.0
Sakulladda from Thailand
Group
Pool Villa with King Bed
Stayed 7 nights in January 2018
For the price service no good”
We stay 5 nights and we never had hot water for shower and two time they not clean our room and once no towels in the room and many ants we stay in the Pool Villa for the High price we get nothing then just a nice beach...and stuff was very unfriendly and tell us after the beach we have to check In but we already stay 2days so no more Mercure…
Reviewed January 28, 2018
9.6
Exceptional
Roypim from Thailand
Couple
Standard Room with 1 King Bed
Stayed 2 nights in January 2018
Exceptional”
Everything is top . Premium dinner buffet. Good two swimming pools. Nice decoration. Massage of premium quality. Only remark, can give is the old smell of in the room in the old zone but it didnt bother us and the bed is a little bit hard. For the rest its perfect. For the price I feel quality is exceed. Breakfast system is a bit unclear. They are a la carte and buffet and we are not informed when entering breakfast so got charge for coffee and croissant for price of buffet. Honestly we love the place anyway and we will be back;)
Reviewed January 19, 2018
10.0
Exceptional
Martin from Thailand
Group
Deluxe Ocean View Room with 1 King Bed
Stayed 5 nights in December 2017
Exceptional”
Best Hotel I have ever stayed at.... this hotel gets you serious brownie points with the misses )
Reviewed January 18, 2018
3.6
Benyapa from Thailand
Family with young children
Deluxe Ocean View Room with 2 Single Beds
Stayed 1 night in December 2017
the room not same as picture. ”
I book the room with bathtube. But the room I got is no partition no wall. So very bad. Not recommend
Reviewed December 31, 2017
8.4
Excellent
Daniel from Thailand
Couple
Superior Room With 1 King Size Bed
Stayed 2 nights in October 2017
A decent stay”
pros: Nice and clean room although it's a bit old. Cons: the food is a bit expensive at their restaurant location is a bit secluded and takes an hour from the port
Reviewed December 26, 2017
4.0
Stephanie from United States
Solo traveler
Superior Room With 1 King Size Bed
Stayed 1 night in December 2017
I want my money back ”
I paid a lot for a small room with a disgusting bathroom and overpriced crappy food. I definitely will not stay at the hotel anymore! The staff were nice though
Reviewed December 20, 2017
8.0
Excellent
Angsumarn from Thailand
Couple
Deluxe Ocean View Room with 1 King Bed
Stayed 1 night in December 2017
Very good”
Ok
Reviewed December 09, 2017
7.6
Very good
Pratchaya from Thailand
Couple
Standard Room with 1 King Bed
Stayed 2 nights in April 2017
Very far from the pier and very drity, Rocky beach”
Room is very nice and clean, but it's very far from the pier, and we not able to swim at the hotel beach front, we can to use the Kayaking but there is no staff to stand by. out of all thing Khun Ricky at the Breakfast was excellent, he always smile and look after you
Reviewed November 22, 2017
9.6
Exceptional
JEAN from South Africa
Couple
Standard Room with 1 King Bed
Stayed 9 nights in November 2017
Beautiful location”
Hotel is in great spot with nice pool and jacuzzis' pretty much on the beach. The food and drinks at hotel is expensive, but a lot of local restaurants nearby have excellent thai food.
Reviewed November 15, 2017
4.4
araya from Thailand
Group
Standard Room with 1 King Bed
Stayed 2 nights in November 2017
Staffs weren’t friendly anywhere, especially the cleaning woman,”
The garden was nice. Dinner was good. The swimmingpools were beautiful. We booked 4 rooms for 2nights (10-12nov17). But it didn’t worth the money. Why?: 1.We had to wait soooo long for the rooms to be ready. We arrived at9in the morninng. We were told that the rooms would be ready at 2pm so we went outside and came back at 2pm but the rooms weren’t ready. We we so tired and had to wait till 3.30pm to get the rooms. The hotel gave as a free soft drink as conpensation..(they were very slow too at checkout) 2. We had to ask 3times to get extra bed. We had sent an email before for extra bed, and we confirmed it (2times!!!) when we arrived. When we got the room at 15:30there was no extra bed so we went to ask again around 6 for the (3rd time) and so, around 7.30pm we finally got an extra bed, which made from the existing(hard) sofa in the room with some extra sheet on, and that cost 1414 baht per night(seriously? Sleep on sofa)
Reviewed November 14, 2017
7.6
Very good
Mark from Thailand
Couple
Pool Villa with King Bed
Stayed 5 nights in October 2017
Very nice place, quiet location ideal for couples.”
We had a pool villa. Very clean and well presented. The jacuzzi needed replacing though as some bits were broken on it. We did have noisey neighbours for 2 nights. Constant banging of doors, and the door bell sounds like it is in your room so the walls are quite thin. We did ask reception if they could politely ask them to keep the noise down. They said they would send them an email. All said very nice hotel and facilities.
Reviewed November 02, 2017
8.8
Excellent
ketsaraporn
Group
Deluxe Ocean View Room with 2 Single Beds
Stayed 3 nights in October 2017
near beach good location we like that ”
near beach good location we like that
Reviewed October 31, 2017
8.0
Excellent
Henry from Thailand
Couple
Superior Room With 1 King Size Bed
Stayed 5 nights in October 2017
Stunning location, slack staff”
Took my parents here with my girlfriend. I was in the new builds overlooking the second pool. Put my parents in the ocean facing suites overlooking the original building. Stunning location, beautiful private beach and great on-site facilities. Fantastic all round apart from a few things which you don't expect from a 4 star. Firstly, having to wait an hour to check in as the reception doesn't have enough desks to accommodate mass check-ins. Second, original green tiled pool is a bit dirty, and green tiles makes the actual state of the pool. Not especially hygienic. Thirdly, got a little frustrated with having to constantly repeat requests multiple times in order to get anything done e.g. Asked for towels 3 times after maid didn't replenish, requested maintenance 3 times after sink blocked, asked for bottle opener 3 times to open some wine. All minor issues in the scheme of things but to remain competitive, better staff training and oversight is needed.
Reviewed October 30, 2017
12345
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