![Swimming pool [outdoor], Mercure Koh Chang Hideaway in Koh Chang](http://pix10.agoda.net/hotelImages/888/88828/88828_17071115510054385572.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], Mercure Koh Chang Hideaway in Koh Chang")
This property is in high demand!
3 travelers have booked today.
Mercure Koh Chang Hideaway
111,1 Moo Koh Chang Tai Amphur Koh Chang, Bai Lan Bay, Koh Chang, Thailand, 23170 - See map
In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bai Lan Bay part of Koh Chang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Klong Plu Waterfall. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
SHA Certified
Prevent the spread of COVID-19 with public and firms’ health safety measures.
Facilities
Airport transfer
Bicycle rental
Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/888/88828/88828_17071115510054385572.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/88828/-1/f235e521212392a96f03898aee5bc875.jpg?ca=0&ce=1&s=98x98&ar=1x1)
Surprise Find”
We normally stay elsewhere here on Koh Chang, however, our regular place was booked and we ended up here. Within an hour we extended our stay to 4 nights. Staff, food, facilities and location are top shelf. Almost didn’t want to write a review and alert others to it because the quiet intimacy of this place is one of its many charms.
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Dear Mr.Dieter, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team to continue improving our product and service. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway
Love the ambiance ”
Wonderful semi secluded resort with an AMAZING buffet breakfast. Wonderful and helpful staff. Will be going again
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Dear Mr.William, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team to continue improving our product and service. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway
High recommend ”
We stayed for 4 nights in this hotel, the staff and food are very nice. Location is also good, not too busy and quiet.
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Dear Our Valued guest, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team to continue improving our product and service. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway
Good hotel.”
I recommend this hotel because everything is perfect, staff , breakfast, view ect. I like this hotel so much and i hope my review will help you for your decision.
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Nice Hotel.”
The hotel was clean and comfortable - with amazing location in the bay view. Breakfast package is tool expensive.
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Exceptional”
Everything expected of a luxury beachfront property.
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Dear Mr.Dennis, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team to continue improving our product and service. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway
Perfect for couples and family ”
It’s peaceful and clean. I stay in the room that has private pool. It’s really good for privacy.
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Dear Khun Rangsiman krab, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway
Exceptional”
Nice room and facilities. The Starbucks on beach beach is amazing..
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Dear Ms.Feri, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway
Great value - everything you need!”
Clean and comfortable, great restaurants nearby, nice beach, friendly staff - one of our best vacations ever!
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Dear Mr.Adam, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team to continue improving our product and service. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway
great pool villa room”
We had issue with A/C on first night, then staff assisted us with room change. Great hotel, nice view, good food, convenient parking lot, private, quite. Definitely revisit on April.
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POOL VILLA”
We stayed in the Pool Villa. The room was nice and clean. My kids loved the pool. The staffs were very polite and helpful. The only thing for us was the hotel location. Driving up and down for 40 minutes from the pier was quite something.
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Very unfriendly Check-In”
As a Business Traveler with over 200 Hotel nights a (normal) year, I think that I know how a normal check-In should be done as I write the first time such a critic.. We been nice dressed and friendly and well prepared with the usual prepaid Agoda booking, except that I took the wrong credit card first for their requested deposit. We been handled as the lowest priced Chinese tour group members! I tried to tell the Trainee (on a real friendly way) that we are used to better friendliness, but the Lady Manager interfered with the same rude attitude. Check-out was done with a male Trainee, perfect/great and 5 star rating in all critics. I told the 2 Ladies from the check-in time: See, that what customers expect, friendly and efficient! The Lady's faces told everything. A shame that only 2 persons bring the whole rating of this place down! All staff from Parking to Housekeeping do their best to make customers happy! Small issues been handled perfect to our happiness. Especially the Restaurant Manager did a fantastic Job at Breakfast and Dinner times, a person to recommend for a 5 Star Hotel or fine dining restaurant!
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amazing”
really spent good time there. the beach is amazing, and the villa with private pool is a dream!
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Dear Ms.Emanuele, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager
Nice hotel in a quiet place in Koh Chang!”
We had the hotel almost by our selfs. Nice rooms, good size. We had the pool access, and the kids loved it. Nice food and great breakfast. Excellent service in the restaurant. Beach was not nice, not like expected. Rocks and cliffs everywhere, not a beach really. Pool nice, but closed a few days due to renovations. Unfortunately the hole hotel and the area all around Koh Chang was empty due to the covid and the time of year. Would be great to go there when things are up and running again.
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Dear Mr.Marte, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway
Quite and Nice Beach”
A very nice and tranquille beach resort.
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Nice hotel with nice stuff”
the hotel is nice, the pools are nice but the beach is so rocky that it is impossible to walk into the sea. We have been here 7 year ago, than it was perfect. The should take more care about the beach.
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Very good”
Very nice hotel beside a small quiet beach. Romantic n peaceful place ! Friendly staff and reasonable price for all... For sure I will be back again if I come back to Koh Chang . Hope that time I will find a room with sea view!
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Dear Mr.Eric, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway
Lovely resort, professional staff, over priced ”
Lovely resort, staff was so professional and helpful at all times, food amazing, however slightly over priced compared to other resorts. Bottles of Chang cost 3 times more than local shops . Stayed in the pool villa , enjoyed every minute, however the images online didn’t reflect the true picture of the room, needs painting at least. £100 a night was far to much, I think mecure is a lovely place, however over priced for the area and location , it would be a good idea to have a water fountain to save buying plastic bottles , opposite mecure is a lovely family eatery , food was amazing and cheap. Thanks mecure for a great stay .
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I love the location”
I was there during covid time most of the places are closed but I didn’t not feeling like Kho chang is missed something because of stay in this hotel have a lot of facilities and good food with nice location
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Dear Khun Pattama, We are very much appreciated your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that we would have an opportunity to welcome you back to our Mercure Koh Chang Hideaway for your next holidays. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway
Very good”
The room itself has been looked after or renovated post covid. The room looked fresh. It smelled awful at first though. After 3 days of running the AC it smelt much better. The gardens and communal areas really need looking after. This was not what I expected from an international chain hotel. I would not go back until I knew for sure that time and money had been spent on renovations and upkeep. It's a shame as it has so much potential. Spending a week focusing on and taking care of the gardens would make sooo much difference, for example.
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Dear Ms.Fiona, We do apologize for your unpleasant experience when staying in Mercure Koh Chang Hideaway. However, we have taken note of your comments and implemented the corrective actions to improve the level of service standard. We hope that we would have an opportunity to redeem ourselves and welcome you back to our hotel for your next holiday. Best regards, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway