Mercure Koh Chang Hideaway
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Standard room with 1 king bed - Bathroom Mercure Koh Chang Hideaway
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8.2
Excellent
12.9% this month
/10
(1728 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location
Parking
FREE
  • Tree Top Adventure Park Koh Chang310 m
  • Bai Lan Bay380 m
  • BB Divers at Lonely Beach1.25 km
  • BB Divers at White Sand Beach1.93 km
  • The Dive Adventure at White Sand Beach1.93 km
  • BB Divers at Bang Bao Bay1.93 km
  • Bang Bao Fisherman Village1.99 km
  • Bang Bao Temple2.08 km
  • Bang Bao Pier2.29 km
  • Tha Nam Beach2.3 km
  • Free Wi-Fi

    Mercure Koh Chang Hideaway

    111/1 Moo 1, Bai Lan Bay, Bai Lan Bay, Koh Chang, Thailand, 23170 - See map

    This property is in high demand!

    Booked 62 times | 15 travelers are looking at this property right now

    "The staff was friendly and nice."
    David - January 4, 2019
    Exceptional reputation
    Recommended by 90% of guests
    Excellent comfort
    8.7 room quality and comfort
    • Airport transfer

    • Private beach

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Cheaper than 90% of all properties in Koh Chang in the last 24 hours

    Compared to 598 Koh Chang properties at Agoda for various dates

    Property ranking|Compared to 598 Koh Chang properties
    See all rankings
    Room comfort score
    8.7/10
    Room size
    53 sqm.
    Cleanliness score
    8.6/10
    Review score - United States
    8.3/10
    Better than
    95
    %
    of Koh Chang properties
    Bigger than
    94
    %
    of Koh Chang properties
    Better than
    93
    %
    of Koh Chang properties
    Better than
    92
    %
    of Koh Chang properties
    Value for money8.2
    Distance to city center10. Km
    Location rating7.5
    Nearest airportTrat Airport (TDX) - Thailand
    Distance to airport32.7 km

    Rooms available at Mercure Koh Chang Hideaway

    8.7
    Excellent
    Room comfort & quality
    Pool Villa with King Bed
    Pool Villa with King Bed
    ...
    • Room size: 123 m²/1324 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Ocean View Room with 1 King Bed
    Deluxe Ocean View Room with 1 King Bed
    ...
    • Room size: 52 m²/560 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Standard room with 1 king bed
    Standard room with 1 king bed
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior Room with 1 King Size Bed
    Superior Room with 1 King Size Bed
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Pool Access Room
    Deluxe Pool Access Room
    ...
    • Room size: 50 m²/538 ft²
    • Pool view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior Room With 2 Single Beds
    Superior Room With 2 Single Beds
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Standard Room with 2 Single Beds
    Standard Room with 2 Single Beds
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room with Ocean View
    Deluxe Twin Room with Ocean View
    ...
    • Room size: 52 m²/560 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Single Superior
    Single Superior
    ...
      Enter dates to see prices
      Single Standard
      Single Standard
      ...
        Enter dates to see prices

        What people love about Mercure Koh Chang Hideaway

        • 8.0
          Very good
          Location

          "Far from the pier but the location is nice, quiet and peaceful"

          Siraprapar

          |

          May 3, 2016

        • 9.6
          Exceptional
          Staff 

          "Staff friendly, room cleaned, beach food everywhere."

          Bischof

          |

          January 12, 2019

        • 4.4
          Review score

          "The hotel gave as a free soft drink as conpensation."

          araya

          |

          November 14, 2017

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        More about Mercure Koh Chang Hideaway

        More about Mercure Koh Chang Hideaway

        8.0
        Very good

        "The rooms are well designed and there is a swimming pool and..."

        sharada

        |

        May 17, 2016

        An overview

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        What they offer

        8.4
        Excellent

        "Nice property with Private beach which is clean and calm sea..."

        ANIL

        |

        July 27, 2016

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        American

        Restaurants on site

        The Bay Restaurant
        Cuisine:American
        Menu:Buffet, A-la-carte

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

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        Reviews of Mercure Koh Chang Hideaway from real guests

        Overall rating
        8.0
        Excellent
        From 3662 reviews
        Provided by verified guests of
        Agoda Reviews (1728)Booking.com Reviews (1471)
        Rating via Agoda8.2
        /
        10
        Excellent
        12.9% this month
        Cleanliness8.6
        Facilities8.4
        Location7.5
        Room comfort and quality8.7
        Service8.5
        Value for money8.2
        High score for Koh Chang
        Rating
        9+ Exceptional (387)
        8-9 Excellent (371)
        7-8 Very Good (358)
        6-7 Good (121)
        <6 Below Expectation (134)
        Time of the year
        Mar - May (517)
        Jun - Aug (242)
        Sep - Nov (270)
        Dec - Feb (342)
        All guests (1728)
        All room types
        All languages

        Show reviews that mention 

        Showing 1371 verified guest comments
        12345
        7.6
        Very good
        chatanong from Thailand
        Couple
        Superior Room with 1 King Size Bed
        Stayed 2 nights in July 2019

        Nice room, and nice service.”

        Overall was good, room was clean and the staff were helpful. But it was located on the beach that you can not swim in the ocean as they were so many rocks in the water all over.

        Reviewed July 23, 2019
        5.6
        Phanshi-ta from Thailand
        Couple
        Pool Villa with King Bed
        Stayed 6 nights in July 2019

        Not bad. But also not the greatest. Will be staying elsewhere next time. ”

        Pros. Had a Pvt pool villa with a jacuzzi for a reasonable rate. Food was reasonably priced. Parking staff us good. Cons. Villa was outdated. Could use paint and the jacuzzi was very old. Asked for a pool net for the room seeing as the pool would get alot of bugs during the day and night but never received it. The food was reasonably priced but the quality was not what you would expect from a 4-5 star resort. First night was a BBQ buffet and waited about 2 hours to have BBQ. The breakfast buffet was repetitive and the tastes ok at best. In items that were popular the food was extremely rushed because of poor planning and chicken was undercooked. Drinks were VERY expensive. 180 baht for a 320ml beer. I bought my liquor off site for 65 baht for 640ml. But if I didn't have the pool villa you'd be stuck drinking your beer in your room because you cant bring outside alcohol anywhere at the resort. Outside activities are far Besides Bang Bao and tree top.

        Reviewed July 22, 2019
        8.8
        Excellent
        Ricardo
        Family with young children
        Standard room with 1 king bed
        Stayed 4 nights in April 2019

        Beautiful property, OK location ”

        When you think of being on an island in Thailand, the Mercury has found a good combination of staying true to an island vibe while providing a modern feel. Book with breakfast included because it has VERY good options. If you don't include it with your room, it is extremely expensive. Onsite restaurant for lunch and dinner is extremely expensive for eating and drinking. Booked the superior room with garden view, absolutely loved it. Room was spacious, clean, bed was comfortable and bathroom was clean and large. Drive from ferry is about 40 minutes and taxi drivers take advantage of this hotels remote location. Hotel is about 6 km away from nearest town with bars, convenient stores and restaurants and taxis charge double the normal rate because they know it’s not worth walking. This isn’t the hotels fault, but it is something to think about. I would definitely recommend this hotel for families. Beach is not natural, but man-made so very rocky.

        Reviewed May 23, 2019
        8.4
        Excellent
        Waqas from Thailand
        Family with young children
        Deluxe Ocean View Room with 1 King Bed
        Stayed 1 night in July 2019

        Excellent”

        Staff was helpful, problem is rooms are old and have smell

        Reviewed July 17, 2019
        8.0
        Excellent
        NOOTCHADA from Thailand
        Couple
        Deluxe Ocean View Room with 1 King Bed
        Stayed 1 night in March 2019

        No welcome drink if reserved with travel agency.”

        Everything is ok, most of staff have service mind include Admin in Line app. I am accor member but chosen to reserved with Agoda because it has free breakfast so staff have not give welcome drink. Although I will not satisfy with this answer, but I will come back again if I have travel here. Every meal is a good taste, I have meal at hotel all 3 days 2 nights.

        Reviewed March 18, 2019
        10.0
        Exceptional
        David from United States
        Couple
        Deluxe Ocean View Room with 1 King Bed
        Stayed 2 nights in January 2019

        The hotel was great, staff was friendly and nice”

        The hotel was great, wished I was able to stay longer. The staff was friendly and nice. It’s a quiet place to relax. The buffet is a great choice for dinner and breakfast. My partner and I were impressed with the food. There isn’t much restaurants near this hotel but the taxi is convenient since hotel staff will call one for you. I would recommend to family and friends.

        Reviewed January 04, 2019
        8.8
        Excellent
        Shannon from Australia
        Couple
        Pool Villa with King Bed
        Stayed 2 nights in October 2018

        Excellent”

        Pool villa was excellent value and breakfast was pretty good for a buffet (inc pancake & omelette station). Just coming into high season, many places in walking distance were closed so a few days was enough

        Reviewed October 31, 2018
        4.8
        Shravana
        Family with young children
        Pool Villa with King Bed
        Stayed 2 nights in June 2019

        Disappointed!”

        Although I liked the hotel with the private pool and jacuzzi, the hotel is far 22kms from the pier in a remote location. The staff takes care of only foreigners (not Asians like me). My 8 year old was charged for buffet breakfast additionally. No activities allowed, I asked for the Kayak on first day, I was denied one due to bad weather, next day I was again denied due to less water. So I spent 2 days at the hotel doing nothing.....however I liked and enjoyed the Thai massage, the beach is just average. The place, the beach is just above average. I prefer Koh Kood and Koh Larn anyday compared to Koh Chang and particularly location of this hotel. Working level staff is polite and friendly, not the senior level team

        Reviewed July 02, 2019
        9.6
        Exceptional
        mattika from Thailand
        Couple
        Deluxe Ocean View Room with 1 King Bed
        Stayed 3 nights in April 2019

        Best place for holiday ”

        Food is good the hotel is clean and the staff are helpful and professional beautiful trees and good maintenance around the property the hotel located on Bailan beach might not be a best beach to swim but over all sea view room good food with swimming pool make is all ok

        Reviewed April 19, 2019
        6.8
        Good
        Shane from Australia
        Group
        Standard room with 1 king bed
        Stayed 5 nights in February 2019

        Not really a Hideway”

        unknown to us when we booked we did not know that the Mecure Koh Chang backs on to the main road the 3 rooms we had booked apparently were on this road - so all traffic passing by could be heard. there is no mention of this in their 'hideaway' information we asked to be moved - and they wanted to moved us to the other side of hallway - as this area of the resort was built like a hotel with rooms on either side we eventually moved to better rooms however this came at additional cost per night per room as the manager was not prepared to move on price - even though the property was less than half full and these rooms were not being used. staff were helpful and food & breakfast was fine. The only other issue we had was we took out own drinks one evening to the beach - the bar staff came out with a sign saying that for health reasons we could not being our own drinks - yet we could purchase from the Mercure bar and drink in this area.

        Reviewed March 09, 2019
        9.2
        Exceptional
        Rick from United States
        Couple
        Standard room with 1 king bed
        Stayed 3 nights in June 2019

        Top Flight Resort”

        We stayed at Mecure in the low season. It was wonderfully maintained and we had a great time. Our room was on the pool with a balcony into the pool. The tile gets a little slick so be caution.

        Reviewed June 11, 2019
        9.2
        Exceptional
        Jarrod from Thailand
        Couple
        Pool Villa with King Bed
        Stayed 3 nights in July 2018

        Lovely place to stay”

        Stayed in a pool villa room which was lovely. It was nice and spacious with everything you need, and great for a few days break. The hotel was also lovely. The dining options were suitable, and the whole environment was very peaceful. The beach in front was not as nice as others on the island, but still a nice and secluded spot.

        Reviewed July 30, 2018
        9.2
        Exceptional
        Paul from United Kingdom
        Couple
        Deluxe Ocean View Room with 1 King Bed
        Stayed 5 nights in July 2018

        Nice hotel with private beach”

        Well designed hotel in Balian Beach, 2km before Bang Bao pier. You need some form of transport if staying here, there was a bike rental shop in car-park. Wi-fi is good and fast. Buffet breakfast from 7am to 10am has something for everyone. 2 large swimming pools, and an aircon business centre. TV signal decent with international news channels and films. Only negatives were a few mosquitoe's in the room at night, balcony doors you needed a certain knack to open & close. No seats in the room, but balcony had a bench seat and a swinging chair.

        Reviewed July 15, 2018
        9.6
        Exceptional
        Thawatchai from Thailand
        Couple
        Superior Room with 1 King Size Bed
        Stayed 1 night in December 2014

        nice room great staff”

        The resort is very beautiful staff is very excellent to assist you during stay recommend good trip for snokeling car for rent.Location not far from lonely beach fisherman village but a bit far from ferry.

        Reviewed October 09, 2017
        8.8
        Excellent
        Jacek from Poland
        Couple
        Superior Room with 1 King Size Bed
        Stayed 3 nights in May 2016

        Nice,Relaxing hotel”

        You can find a really good deal for this hotel, and then it really make sense to stay there. The rooms are actually very nice bungalows. Make sure you get the new one, as they also have old ones which are less nice. Location is quiet far from the pier as well as from the main restaurants, however if you have a car it is not a big problem.

        Reviewed August 25, 2016
        9.3
        Exceptional
        ALIA from Australia
        Group
        Superior Room With 2 Single Beds
        Stayed 2 nights in May 2015

        Beautiful hotel”

        Secluded beach, buffet and staff

        It was a beautiful hotel. The dining service was very good, the rooms were great and the pools right outside our room (we were given the ground floor right near buffet with a spectacular view) was amazing. The only things I would say were this side of Koh Chang beach can be divided into 3 section, very busy and touristy or half touristy and half peaceful/secluded and completely secluded. Mercure is in the completely secluded part which at times felt very quiet and missing people. There were a lot of mosquitos in my room and I get bitten a lot and of course watch out for the little geckos scattered on the dining hall ceiling (which is really everywhere you go) and sometimes in your room.

        Reviewed June 26, 2015
        9.0
        Exceptional
        Camilla from Norway
        Couple
        Superior Room with 1 King Size Bed
        Stayed 4 nights in October 2014

        Beautiful hotel”

        Friendly staff, beautiful rooms, nice private beach.

        Great hotel, I feel the breakfast was overpriced, they charged 450thb for 1 person. The rooms were big and clean, staff was friendly and helpful and they had a beautiful private beach, but it was alot of construction going on, so alot of noise.

        Reviewed June 13, 2015
        9.0
        Exceptional
        neil from United Kingdom
        Couple
        Superior Room with 1 King Size Bed
        Stayed 1 night in March 2015

        lovely private get away far from main attractions”

        private pool and jacuzi. nice buffet. secluded beach

        Very nice place to relax and escape the main tourist drag. Nice little beach. Decent food at reasonable cost and private pool. Good internet and tv aswel. Far from most of the islands attractions with terrible roads to access. Driving not for the faint hearted!

        Reviewed March 22, 2015
        8.3
        Excellent
        Manus from Thailand
        Couple
        Pool Villa with King Bed
        Stayed 2 nights in May 2014

        Nice place to hide”

        Private Pool, Room Layout, Hotel Beach

        I got accident on the way to hotel, the staff is good enough to give me hand on first-aid. The layout of the Pool Villa is nice but I can't enjoy much on the pool as I got the wound. The place is very quiet and come with its own beach which is best for you to hideaway as its name.

        Reviewed February 03, 2015
        8.7
        Excellent
        Joanne from United States
        Family with young children
        Deluxe Pool Access Room
        Stayed 5 nights in December 2014

        beautiful spot”

        Beach front, staff, facilities

        Really nice quiet spot in southern part of the island. Nice to walk to other Beach front restaurants in the area. Easy to get taxi to other towns or rent motorbike. Lots families with kids so if you want romance this is not the place.

        Reviewed January 01, 2015
        12345
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        Mercure Koh Chang Hideaway
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        • Very good location
        • Lonely Beach