8.2
Excellent
24.1% this month
/10
(1902 reviews)See what guests said
View15
Beach13
Swimming Pool12
See map
7.5
Very good
Location rating score
Very good location
Parking
FREE
Popular landmarks
Lonely Beach2.39 km
Bang Bao Bay2.72 km
Klong Kloi Beach2.95 km
Kai Bae Beach4.41 km
Klong Prao Beach7.55 km
Klong Plu Waterfall8.33 km
Wat Salak Petch9.53 km
White Sand Beach13.29 km
Mu Ko Chang National Park View Point15.57 km
The Orthodox Church15.94 km
Nearby landmarks
Tree Top Adventure Park Koh Chang310 m
Bai Lan Bay380 m
BB Divers at Lonely Beach1.25 km
BB Divers at White Sand Beach1.93 km
The Dive Adventure at White Sand Beach1.93 km
BB Divers at Bang Bao Bay1.93 km
Bang Bao Fisherman Village1.99 km
Bang Bao Temple2.08 km
Bang Bao Pier2.29 km
Tha Nam Beach2.3 km
Mercure Koh Chang Hideaway
Standard room with 1 king bed Mercure Koh Chang Hideaway
Lobby Mercure Koh Chang Hideaway
Interior view Mercure Koh Chang Hideaway
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4-star Resort
Free Wi-Fi

Mercure Koh Chang Hideaway

111/1 Moo 1, Bai Lan Bay, Bai Lan Bay, Koh Chang, Thailand, 23170 - See map
Wellness activities
Spa & Beauty
Fitness & Pool
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15 travelers are looking at this property right now

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Property highlightsRead all 1,902 reviews
Excellent comfort
8.7 room quality and comfort
Excellent cleanliness
8.6 rating for cleanliness
Excellent service
8.6 rating for service
Exceptional reputation
Recommended by 86% of guests

The small out door work out station facing the water was appreciated very much.

Jeremy | December 1, 2019

When we return to this island, this is again where we will stay!

Jeremy | December 1, 2019

The food great and the staff are all seem so nice!

Jeremy | December 1, 2019

  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Koh Chang every 2 minutes on Agoda.com
Value for money8.2
Distance to city center10. Km
Location rating7.5
Nearest airportTrat Airport (TDX) - Thailand
Distance to airport32.7 km

Rooms available at Mercure Koh Chang Hideaway

8.7
Excellent
Room comfort & quality
Deluxe Ocean View Room with 1 King Bed
Deluxe Ocean View Room with 1 King Bed
...
  • Room size: 52 m²/560 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Standard room with 1 king bed
Standard room with 1 king bed
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed
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Pool Villa with King Bed
Pool Villa with King Bed
...
  • Room size: 123 m²/1324 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Room with 1 King Size Bed
Superior Room with 1 King Size Bed
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Standard Room with 2 Single Beds
Standard Room with 2 Single Beds
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Pool Access Room
Deluxe Pool Access Room
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Room With 2 Single Beds
Superior Room With 2 Single Beds
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Pool Villa
Pool Villa
...
  • Room size: 123 m²/1324 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Superior Double Room
Superior Double Room
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe Double Room with Ocean View
Deluxe Double Room with Ocean View
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Koh Chang Hideaway?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Koh Chang Hideaway?

Mercure Koh Chang Hideaway is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Mercure Koh Chang Hideaway also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Mercure Koh Chang Hideaway has a car park right on site for maximum convenience. Car parking is free for guests. If you're looking for an easy way to get around Koh Chang with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Mercure Koh Chang Hideaway?

Mercure Koh Chang Hideaway does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Mercure Koh Chang Hideaway

  • 9.2
    Exceptional

    "Hotelli on on rauhallinen ja hienolla erittäin rauhallisella rannalla."

    Olli-Pekka

    |

    December 14, 2019

  • 7.6
    Very good

    "Hotel beach bar was amazing with an epic view, I liked it."

    Sarawut

    |

    February 20, 2020

  • 6.8
    Good
    Breakfast

    "Staff were helpful and food & breakfast was fine."

    Shane

    |

    March 9, 2019

Property ranking|Compared to 393 Koh Chang properties
See all rankings
Room comfort score
8.7/10
Room size
53 sqm.
Cleanliness score
8.6/10
Service score
8.5/10
Better than
93
%
of Koh Chang properties
Bigger than
93
%
of Koh Chang properties
Better than
88
%
of Koh Chang properties
Better than
86
%
of Koh Chang properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.2
Excellent
1,902 reviews
Cleanliness
8.6
Facilities
8.4
Location
7.5
Read all reviews >
What travelers say they love:
The hotel decoration and atmosphere are great, also all of s...
Sitthinon from Thailand
Family with older children
More about Mercure Koh Chang Hideaway

More about Mercure Koh Chang Hideaway

Located 22 km from the Koh Chang ferry on the beautiful Bai Lan Bay, Mercure Koh Chang Hideaway provides 141 well-appointed rooms with panoramic views of the Ao Bai Lan beachfront.

The 4-star Mercure Koh Chang Hideaway is set on the second largest island in Thailand, with a large part of the island is designated as a National Marine Park. Guests can enjoy hiking, diving, and kayaking in a natural environment filled with rainforests, scenic waterfalls, and marine life.

The rooms are equipped with the best amenities, and the property boasts a range of facilities. For families with small children, the Kid’s Club can be of use to keep the young ones occupied with a variety of outdoor activities. Mercure Koh Chang Hideaway is your one-stop destination for quality accommodation.

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Most talked about facilities

Swimming Pool
60 mentions
Beach
56 mentions
Food & Dining
26 mentions
Breakfast
26 mentions

What they offer

10.0
Exceptional
Breakfast

"Great breakfast, excellent rooms, amaizing view and we enjoy..."

Andre

|

October 17, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

The Bay Restaurant
Cuisine:American
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Mercure Koh Chang Hideaway from real guests

Provided by verified guests of Agoda
Agoda Reviews (1902)Booking.com Reviews (1135)
8.2
/
10
Cleanliness8.6
Facilities8.4
Location7.5
Room comfort and quality8.7
Service8.6
Value for money8.2
High score for Koh Chang
Rating
9+ Exceptional (415)
8-9 Excellent (382)
7-8 Very Good (370)
6-7 Good (125)
<6 Below Expectation (144)
Time of the year
Mar - May (525)
Jun - Aug (247)
Sep - Nov (287)
Dec - Feb (377)
Don't miss out!Users are booking a place in Koh Chang every 2 minutes on Agoda.com
All guests (1902)
All room types
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Show reviews that mention 

Showing 1436 verified guest comments
12345
7.6
Very good
chatanong from Thailand
Couple
Superior Double Room
Stayed 2 nights in July 2019

Nice room, and nice service.”

Overall was good, room was clean and the staff were helpful. But it was located on the beach that you can not swim in the ocean as they were so many rocks in the water all over.

Reviewed July 23, 2019
5.6
Phanshi-ta from Thailand
Couple
Pool Villa
Stayed 6 nights in July 2019

Not bad. But also not the greatest. Will be staying elsewhere next time. ”

Pros. Had a Pvt pool villa with a jacuzzi for a reasonable rate. Food was reasonably priced. Parking staff us good. Cons. Villa was outdated. Could use paint and the jacuzzi was very old. Asked for a pool net for the room seeing as the pool would get alot of bugs during the day and night but never received it. The food was reasonably priced but the quality was not what you would expect from a 4-5 star resort. First night was a BBQ buffet and waited about 2 hours to have BBQ. The breakfast buffet was repetitive and the tastes ok at best. In items that were popular the food was extremely rushed because of poor planning and chicken was undercooked. Drinks were VERY expensive. 180 baht for a 320ml beer. I bought my liquor off site for 65 baht for 640ml. But if I didn't have the pool villa you'd be stuck drinking your beer in your room because you cant bring outside alcohol anywhere at the resort. Outside activities are far Besides Bang Bao and tree top.

Reviewed July 22, 2019
8.8
Excellent
Ricardo
Family with young children
Standard room with 1 king bed
Stayed 4 nights in April 2019

Beautiful property, OK location ”

When you think of being on an island in Thailand, the Mercury has found a good combination of staying true to an island vibe while providing a modern feel. Book with breakfast included because it has VERY good options. If you don't include it with your room, it is extremely expensive. Onsite restaurant for lunch and dinner is extremely expensive for eating and drinking. Booked the superior room with garden view, absolutely loved it. Room was spacious, clean, bed was comfortable and bathroom was clean and large. Drive from ferry is about 40 minutes and taxi drivers take advantage of this hotels remote location. Hotel is about 6 km away from nearest town with bars, convenient stores and restaurants and taxis charge double the normal rate because they know it’s not worth walking. This isn’t the hotels fault, but it is something to think about. I would definitely recommend this hotel for families. Beach is not natural, but man-made so very rocky.

Reviewed May 23, 2019
8.4
Excellent
Waqas from Thailand
Family with young children
Deluxe Double Room with Ocean View
Stayed 1 night in July 2019

Excellent”

Staff was helpful, problem is rooms are old and have smell

Reviewed July 17, 2019
8.0
Excellent
NOOTCHADA from Thailand
Couple
Deluxe Double Room with Ocean View
Stayed 1 night in March 2019

No welcome drink if reserved with travel agency.”

Everything is ok, most of staff have service mind include Admin in Line app. I am accor member but chosen to reserved with Agoda because it has free breakfast so staff have not give welcome drink. Although I will not satisfy with this answer, but I will come back again if I have travel here. Every meal is a good taste, I have meal at hotel all 3 days 2 nights.

Reviewed March 18, 2019
10.0
Exceptional
David from United States
Couple
Deluxe Ocean View Room with 1 King Bed
Stayed 2 nights in January 2019

The hotel was great, staff was friendly and nice”

The hotel was great, wished I was able to stay longer. The staff was friendly and nice. It’s a quiet place to relax. The buffet is a great choice for dinner and breakfast. My partner and I were impressed with the food. There isn’t much restaurants near this hotel but the taxi is convenient since hotel staff will call one for you. I would recommend to family and friends.

Reviewed January 04, 2019
8.8
Excellent
Shannon from Australia
Couple
Pool Villa with King Bed
Stayed 2 nights in October 2018

Excellent”

Pool villa was excellent value and breakfast was pretty good for a buffet (inc pancake & omelette station). Just coming into high season, many places in walking distance were closed so a few days was enough

Reviewed October 31, 2018
4.8
Shravana
Family with young children
Pool Villa
Stayed 2 nights in June 2019

Disappointed!”

Although I liked the hotel with the private pool and jacuzzi, the hotel is far 22kms from the pier in a remote location. The staff takes care of only foreigners (not Asians like me). My 8 year old was charged for buffet breakfast additionally. No activities allowed, I asked for the Kayak on first day, I was denied one due to bad weather, next day I was again denied due to less water. So I spent 2 days at the hotel doing nothing.....however I liked and enjoyed the Thai massage, the beach is just average. The place, the beach is just above average. I prefer Koh Kood and Koh Larn anyday compared to Koh Chang and particularly location of this hotel. Working level staff is polite and friendly, not the senior level team

Reviewed July 02, 2019
9.6
Exceptional
mattika from Thailand
Couple
Deluxe Double Room with Ocean View
Stayed 3 nights in April 2019

Best place for holiday ”

Food is good the hotel is clean and the staff are helpful and professional beautiful trees and good maintenance around the property the hotel located on Bailan beach might not be a best beach to swim but over all sea view room good food with swimming pool make is all ok

Reviewed April 19, 2019
6.8
Good
Shane from Australia
Group
Standard room with 1 king bed
Stayed 5 nights in February 2019

Not really a Hideway”

unknown to us when we booked we did not know that the Mecure Koh Chang backs on to the main road the 3 rooms we had booked apparently were on this road - so all traffic passing by could be heard. there is no mention of this in their 'hideaway' information we asked to be moved - and they wanted to moved us to the other side of hallway - as this area of the resort was built like a hotel with rooms on either side we eventually moved to better rooms however this came at additional cost per night per room as the manager was not prepared to move on price - even though the property was less than half full and these rooms were not being used. staff were helpful and food & breakfast was fine. The only other issue we had was we took out own drinks one evening to the beach - the bar staff came out with a sign saying that for health reasons we could not being our own drinks - yet we could purchase from the Mercure bar and drink in this area.

Reviewed March 09, 2019
9.2
Exceptional
Rick from United States
Couple
Standard room with 1 king bed
Stayed 3 nights in June 2019

Top Flight Resort”

We stayed at Mecure in the low season. It was wonderfully maintained and we had a great time. Our room was on the pool with a balcony into the pool. The tile gets a little slick so be caution.

Reviewed June 11, 2019
9.2
Exceptional
Jarrod from Thailand
Couple
Pool Villa with King Bed
Stayed 3 nights in July 2018

Lovely place to stay”

Stayed in a pool villa room which was lovely. It was nice and spacious with everything you need, and great for a few days break. The hotel was also lovely. The dining options were suitable, and the whole environment was very peaceful. The beach in front was not as nice as others on the island, but still a nice and secluded spot.

Reviewed July 30, 2018
9.2
Exceptional
Paul from United Kingdom
Couple
Deluxe Ocean View Room with 1 King Bed
Stayed 5 nights in July 2018

Nice hotel with private beach”

Well designed hotel in Balian Beach, 2km before Bang Bao pier. You need some form of transport if staying here, there was a bike rental shop in car-park. Wi-fi is good and fast. Buffet breakfast from 7am to 10am has something for everyone. 2 large swimming pools, and an aircon business centre. TV signal decent with international news channels and films. Only negatives were a few mosquitoe's in the room at night, balcony doors you needed a certain knack to open & close. No seats in the room, but balcony had a bench seat and a swinging chair.

Reviewed July 15, 2018
9.6
Exceptional
Thawatchai from Thailand
Couple
Superior Room with 1 King Size Bed
Stayed 1 night in December 2014

nice room great staff”

The resort is very beautiful staff is very excellent to assist you during stay recommend good trip for snokeling car for rent.Location not far from lonely beach fisherman village but a bit far from ferry.

Reviewed October 09, 2017
8.8
Excellent
Jacek from Poland
Couple
Superior Room with 1 King Size Bed
Stayed 3 nights in May 2016

Nice,Relaxing hotel”

You can find a really good deal for this hotel, and then it really make sense to stay there. The rooms are actually very nice bungalows. Make sure you get the new one, as they also have old ones which are less nice. Location is quiet far from the pier as well as from the main restaurants, however if you have a car it is not a big problem.

Reviewed August 25, 2016
9.3
Exceptional
ALIA from Australia
Group
Superior Room With 2 Single Beds
Stayed 2 nights in May 2015

Beautiful hotel”

Secluded beach, buffet and staff

It was a beautiful hotel. The dining service was very good, the rooms were great and the pools right outside our room (we were given the ground floor right near buffet with a spectacular view) was amazing. The only things I would say were this side of Koh Chang beach can be divided into 3 section, very busy and touristy or half touristy and half peaceful/secluded and completely secluded. Mercure is in the completely secluded part which at times felt very quiet and missing people. There were a lot of mosquitos in my room and I get bitten a lot and of course watch out for the little geckos scattered on the dining hall ceiling (which is really everywhere you go) and sometimes in your room.

Reviewed June 26, 2015
9.0
Exceptional
Camilla from Norway
Couple
Superior Room with 1 King Size Bed
Stayed 4 nights in October 2014

Beautiful hotel”

Friendly staff, beautiful rooms, nice private beach.

Great hotel, I feel the breakfast was overpriced, they charged 450thb for 1 person. The rooms were big and clean, staff was friendly and helpful and they had a beautiful private beach, but it was alot of construction going on, so alot of noise.

Reviewed June 13, 2015
9.0
Exceptional
neil from United Kingdom
Couple
Superior Room with 1 King Size Bed
Stayed 1 night in March 2015

lovely private get away far from main attractions”

private pool and jacuzi. nice buffet. secluded beach

Very nice place to relax and escape the main tourist drag. Nice little beach. Decent food at reasonable cost and private pool. Good internet and tv aswel. Far from most of the islands attractions with terrible roads to access. Driving not for the faint hearted!

Reviewed March 22, 2015
8.3
Excellent
Manus from Thailand
Couple
Pool Villa with King Bed
Stayed 2 nights in May 2014

Nice place to hide”

Private Pool, Room Layout, Hotel Beach

I got accident on the way to hotel, the staff is good enough to give me hand on first-aid. The layout of the Pool Villa is nice but I can't enjoy much on the pool as I got the wound. The place is very quiet and come with its own beach which is best for you to hideaway as its name.

Reviewed February 03, 2015
8.7
Excellent
Joanne from United States
Family with young children
Deluxe Pool Access Room
Stayed 5 nights in December 2014

beautiful spot”

Beach front, staff, facilities

Really nice quiet spot in southern part of the island. Nice to walk to other Beach front restaurants in the area. Easy to get taxi to other towns or rent motorbike. Lots families with kids so if you want romance this is not the place.

Reviewed January 01, 2015
12345
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  • Very good location
  • Lonely Beach