Mercure Koh Samui Beach Resort
Superior Room - Bed Mercure Koh Samui Beach Resort
Lobby Mercure Koh Samui Beach Resort
Swimming pool [outdoor] Mercure Koh Samui Beach Resort
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7.6
Very good
/10
(408 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location
Parking
FREE
  • Lamai Viewpoint390 m
  • Hin Ta Hin Yai470 m
  • Wat Sila Ngu Temple570 m
  • Diva Massage & Aromatherapy1.06 km
  • Lamai Scuba Diving Center1.07 km
  • Overlap Stone1.07 km
  • Bauhaus Club1.49 km
  • Guan-Yu Koh Samui Shrine1.52 km
  • Samui Shamrock Irish Pub1.53 km
  • Raj Boutique Tailor1.58 km
  • Free Wi-Fi

    Mercure Koh Samui Beach Resort

    26/1-3 Moo 3, Maret District, Koh Samui, Suratthani, Lamai, Koh Samui, Thailand, 84310 - See map
    "The pool is great and the place is beautiful I suggest getting the massage package (pay for 3 and get 4)."
    Howard - January 6, 2016
    Exceptional reputation
    Recommended by 93% of guests
    Excellent cleanliness
    8.0 rating for cleanliness
    • Airport transfer

    • Private beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 4,590 Koh Samui properties
    See all rankings
    Room comfort score
    8.0/10
    Cheapest price score
    Cleanliness score
    8.0/10
    Service score
    8.0/10
    Better than
    96
    %
    of Koh Samui properties
    Better than
    96
    %
    of Koh Samui properties
    Better than
    94
    %
    of Koh Samui properties
    Better than
    93
    %
    of Koh Samui properties
    Value for money7.5
    Distance to city center2 km
    Location rating7.3
    Nearest airportSamui Airport (USM)
    Distance to airport11.0 km

    Rooms available at Mercure Koh Samui Beach Resort

    8.0
    Very good
    Room comfort & quality
    Villa
    Villa
    ...
    • Room size: 42 m²/452 ft²
    • Balcony/terrace
    • 1 king bed
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    Superior Room
    Superior Room
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 king bed or 2 single beds
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    Superior Sea View
    Superior Sea View
    ...
    • Room size: 32 m²/344 ft²
    • Sea view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Balcony/terrace
    • Shower
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    Single Superior
    Single Superior
    ...
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      Tripple Room Pool
      Tripple Room Pool
      ...
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        Luxury Room - Garden View
        Luxury Room - Garden View
        ...
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          Bed in dormitory STANDARD
          Bed in dormitory STANDARD
          ...
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            Superior King Room with Sea View
            Superior King Room with Sea View
            ...
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              Triple Sea View
              Triple Sea View
              ...
                Enter dates to see prices

                What people love about Mercure Koh Samui Beach Resort

                • 7.2
                  Very good
                  Staff 

                  "Lovely hotel, lovely staff, lovely pool area, and good and quiet location."

                  Sander

                  |

                  September 18, 2018

                • 9.6
                  Exceptional

                  "Very nice property."

                  Santanu

                  |

                  February 16, 2017

                • 9.6
                  Exceptional

                  "Good food."

                  Santanu

                  |

                  February 16, 2017

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                More about Mercure Koh Samui Beach Resort

                More about Mercure Koh Samui Beach Resort

                7.6
                Very good

                "Friendly staff, nice size room and great bed"

                matthew

                |

                July 16, 2018

                An overview

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                What they offer

                8.8
                Excellent

                "Very nice breakfasts and a free shuttle to nearby Lamai."

                David

                |

                August 6, 2017

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Food and dining

                Breakfast options

                American
                Asian

                Restaurants on site

                Nest
                Cuisine:International
                Menu:Buffet, A-la-carte

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of Mercure Koh Samui Beach Resort from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (408)Booking.com Reviews (350)
                7.6
                /
                10
                Cleanliness8.0
                Facilities7.2
                Location7.3
                Room comfort and quality8.0
                Service8.0
                Value for money7.5
                Rating
                9+ Exceptional (66)
                8-9 Excellent (83)
                7-8 Very Good (109)
                6-7 Good (37)
                <6 Below Expectation (68)
                Time of the year
                Mar - May (109)
                Jun - Aug (95)
                Sep - Nov (70)
                Dec - Feb (89)
                All guests (408)
                All room types
                All languages

                Show reviews that mention 

                Showing 363 verified guest comments
                12345
                10.0
                Exceptional
                Ashley
                Solo traveler
                Superior Room
                Stayed 1 night in March 2019

                Really great ”

                I was Soooo surprised this was such a great hotel. Most hotels I stay in I pay anywhere from 200$usd to 400$ per night depending on where I am in the world sometimes more and I couldn’t believe how great this place was given it’s price. Loved everything

                Reviewed March 20, 2019

                We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

                Responded March 22, 2019
                Mercure Koh Samui Beach Resort
                8.0
                Excellent
                Roger from Norway
                Couple
                Superior Sea View
                Stayed 3 nights in February 2019

                Very nice ”

                Very nice place with a great quiet location. Great food and great staff. Try to avoid the side building, its old and the rooms are a little worn down and it smells fungus. We rented a sea view room but unfortunately we ended up in that old building where you see the sea but it’s kind of outside the hotel. Other than that, great place with very nice and friendly staff.

                Reviewed March 01, 2019

                We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

                Responded March 04, 2019
                Mercure Koh Samui Beach Resort
                8.3
                Excellent
                Howard from United States
                Solo traveler
                Stayed 7 nights in December 2015

                Beautiful and relaxing ”

                The design/layout. The beach. The pool

                I came to Koh Samui to relax and the place was great for that. However next time I will bring a friend as it's very romantic. Lamai is very quiet and not much to do. 200 baht taxi to go in at night. During the day the hotel provides free transportation Cheweng is busier and more activity and fun. 400 baht taxi each way. The pool is great and the place is beautiful I suggest getting the massage package (pay for 3 and get 4). Getting a massage while hearing the surf is pretty cool. The Villas are nice but the drawback is you don't have a view of the water Down the beach is the Rock Bar. It's a live music venue right on the beac. You have to access it by road however (take the road to the right just before Famiky Mart) It's a pretty cool place to hang out

                Reviewed January 06, 2016

                Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

                Responded August 08, 2017
                Mercure Koh Samui Beach Resort
                8.3
                Excellent
                Mark from United Kingdom
                Couple
                Stayed 3 nights in October 2015

                Very good accomodation, will stay again.”

                Friendly staff, convenient location, clean room

                Granted I've only stayed at five resorts in Samui to-date (excluding Fenix), this one is so far the best I've stayed at. We originally planned our stay with Coconut Beach resort for five days but left there on the second day and came to the Fenix resort. Fenix resort collected us from Coconut Beach resort and upon arrival were very warming with their welcome and assisted us to our room. The hotel even upgraded us at no charge (but obviously we just got lucky, this isn't to be expected every time). The room at first sight was clean, spacious, massive bed, decent lighting (many hotels/resorts have such poor room lighting). The balcony and view was great, however I feel sorry for those below us as our room did overlook all other remaining balcony's, fortunately we didn't have anyone above us that could overlook our balcony. The in-room wifi can be a bit temperamental, but is usually OK. Otherwise I have no complaints about this resort. It's close to a couple of attractions already, overlap stone, valentine stone, hin ta/hin yai rocks. They also provide free shuttle service into Lamai main street. As a suggestion too, walk up the road for about 5 minutes and find a rental shop by the name of M.A Travel. They can assist you with bike rental (even if you forgot to bring your license like I did), boat trips and even a transfer back to the airport. The hotel transfer is a bit more expensive so easier to use this kind of shop.

                Reviewed November 10, 2015

                Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

                Responded August 08, 2017
                Mercure Koh Samui Beach Resort
                10.0
                Exceptional
                Gary from Singapore
                Solo traveler
                Stayed 2 nights in August 2015

                Fenix is a perfect location”

                good food pools perfect after renovation good security

                I keep coming back, rooms are perfect good view from the room to beach, nice and quiet, foods good, pool area layout is cool, few strides from the pool bar area you can dip in to the sea, nice friendly happy caring staff, reception area is cozy to chill too, close to Lamai restaurants shops close buy, hire a car bike just opposite hotel, good all round hotel, altho there is some areas that need improvements to bring it to a full clean 4 star hotel well worth the stay tho try it :)

                Reviewed September 21, 2015

                Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

                Responded August 08, 2017
                Mercure Koh Samui Beach Resort
                9.0
                Exceptional
                John from United Kingdom
                Solo traveler
                Stayed 3 nights in June 2015

                Clean, modern, great pool”

                Location, just down the road from central lamai, with its own beach. Very clean and modern, which is great. And a fantastic pool and bar area.

                Really enjoyed my stay, easy to get to by motorbike with ample parking. Room was great, although I was in the block furthest from the main hotel. Staff great. Can't fault the place other than my door being knocked on every day for room cleaning, despite the "do not disturb" sign hanging on the door. Other than that, would highly recommend a stay here.

                Reviewed June 12, 2015
                8.0
                Excellent
                Emlyn from United Kingdom
                Couple
                Stayed 2 nights in November 2013

                Pleasant. Great ocean view from room 4201”

                Great cocktails. Friendly staff. Amazing ocean views

                Great ocean views rooms. Attentive staff. Quick room service. Boiler/air con units pretty noisy from 4th floor (Room 4201) although views made up for that. Extended our initial stay, even though 15mins on bike from the action on Chaweng Beach. Good security here too.

                Reviewed November 25, 2013
                8.0
                Excellent
                Emlyn from United Kingdom
                Couple
                Stayed 1 night in November 2013

                Very enjoyable. Especially the cocktails.”

                Half price cocktails between 5-7pm each night. Tasty! Friendly/approachable staff. Fantastic sea views from 4th floor apartment

                Great ocean views rooms. Attentive staff. Quick room service. Boiler/air con units pretty noisy from 4th floor (Room 4201) although views made up for that. Extended our initial stay, even though 15mins on bike from the action on Chaweng Beach. Good security here too.

                Reviewed November 25, 2013
                8.7
                Excellent
                Dac from Australia
                Couple
                Stayed 7 nights in December 2010

                Fantastic Hotel, pity Pool was being renovated”

                Location, Superior King Room, View, Breakfast
                The Pool was being renovated during our stay, but would have been fantastic otherwise.

                The superior king room was amazing. Have not ever seen a bed that big before. Look out from the balcany was great. Pool was being renovated during our stay, but we were not advised until we checked in, considering we contacted Mecure prior to our arrival. We did however get provided breakfast for 5 of the 7 days we were there as compensation. Breakfast was wonderful. Very nice staff and the cooked to order food from the friendly chefs made our stay even more woth while. Some of the front desk staff could not speak english very fluently, so was hard to ask them for services.

                Reviewed January 13, 2011
                8.3
                Excellent
                Alexandra from Portugal
                Family with young children
                Stayed 4 nights in August 2009

                Excellent”

                This hotel is very new. The staff was very friendly.
                The agent of the front desk was very friendly, but the price of rental car and tours was higher then others agencies.

                Rent a car instead of taking taxi, because the taxi is very expensive. Don't go to the restaurant near of this hotel, the people doesn't speak English and they make all your orders wrong, and then force you to accept what you didn't order.

                Reviewed August 29, 2009
                2.0
                WANCHAT from Thailand
                Couple
                Superior Sea View
                Stayed 2 nights in February 2019

                Acceptable”

                Quiet. Friendly staffs nice view

                Reviewed March 04, 2019

                Thank you for staying with us. We appreciate your feedback! Sincerely,

                Responded March 06, 2019
                Mercure Koh Samui Beach Resort
                3.6
                Nivitha from Thailand
                Couple
                Superior Room
                Stayed 2 nights in June 2018

                FILTHY AND DISGUSTING - RUDE RECEPTIONIST”

                Do not stay at this resort if you think it's a 4 star. We arrived at the lobby and were greeted by an unfriendly receptionist. She proceeded to take us to our room but went to a basement floor. I stopped her and mentioned that we requested a high floor through agoda. She then told us we have to pay more money if we want to stay higher. The floor she brought us too was covered with garbage and clearly isn't cleaned nor maintained. I told her there wasn't any way we were paying $200 cad for a hotel of this low quality. She then told us if you want to cancel the booking, go do it online through agoda. We ended up cancelling the booking and paying a taxi to another resort. Stay away - the reviews are true and this is not a 4 star resort. Save your money.

                Reviewed June 26, 2018

                Thank you for taking the time to tell us about your experience at the Mercure Koh Samui Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Koh Samui Beach Resort, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

                Responded June 28, 2018
                Mercure Koh Samui Beach Resort
                8.8
                Excellent
                David from New Zealand
                Couple
                Superior Sea View
                Stayed 14 nights in July 2017

                Excellent”

                Very nice hotel with spacious, well appointed rooms although very little storage. Lovely setting above beach with very nice pool and bar and restaurant beside pool but beach very stoney and not good swimming. One drawback was many steps down from room to pool and beach, which was a struggle for my wife who walks with a stick. Very nice breakfasts and a free shuttle to nearby Lamai.

                Reviewed August 06, 2017

                Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

                Responded August 08, 2017
                Mercure Koh Samui Beach Resort
                9.2
                Exceptional
                DARREN from United Kingdom
                Couple
                Stayed 1 night in October 2016

                Lovely Hotel..”

                Had a great stay at this lovely hotel.... Stayed in one of the villas fabulous view clean & everything you need in a hotel room. Breakfast was nice loved the great coffee machine nice touch to get a good coffee or hot chocolate etc. Egg station excellent brilliant to be able to get any eggs of your liking. Pool area fantastic plenty of beds to enjoy the sun.. Would gladly stay again & recommend it to friends keep up the great work..

                Reviewed November 20, 2016

                Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

                Responded August 08, 2017
                Mercure Koh Samui Beach Resort
                8.7
                Excellent
                Emily from United Kingdom
                Couple
                Stayed 5 nights in December 2015

                Great value, excellent service ”

                Price, pool, bar/food

                Fantastic bar staff with affordable drinks and great food by the pool. Regular shuttle during the afternoon into to the evening to Lamai centre (hotel is a little on the outskirts!) Staff attentive and happy to help Good room with large bed and sea view!

                Reviewed January 03, 2016

                Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

                Responded August 08, 2017
                Mercure Koh Samui Beach Resort
                9.7
                Exceptional
                Kerry from United Kingdom
                Couple
                Stayed 7 nights in September 2014

                WOW! Super Helpful Staff and Great Location ”

                Spacious Room, Beautiful Pool, Staff Friendliness

                Where to begin! We moved here after originally staying in Choengmon. Sadly that was too quiet for my liking. Having stayed at this Southern edge of Lamai before I was drawn to the area again. On arrival we found that we had overlooked the fact that the pool was undergoing a refurb for September. However we gave it a chance as the staff offered to upgrade our room to retain our business. The room we were shown was fantastic with an enormous bed ( couldn't reach the edges when laying sideways). Located just South of Grandmother and Grandfather Rock the hotel was actually outside the main town by a good walk, but we generally paid 200 baht for 4 of us into town if necessary. Thus we had relatively quiet stay away from the crazy bars with the option to go out to the town when needed. The hotel is on the main road, but when the door is closed and the air con is on you can't really hear too much anyway. Breakfasts were a good assortment of UK, European and Thai. Often had a bit of a laugh as to what egg we might get after ordering, but never a problem, but just make it clear when you ask ( use the pictures ). Now back to that pool. It was quite frustrating that the pool already looked great and almost finished when we arrived, yet not ready for us until our last day. To help overcome this the staff arranged for us to use the pool at the Weekender in Lamai. (Their staff were great too and looked after us with food and cocktails all day, plus the pools were excellent too) . In summary I would highly recommend the Fenix for those wanting a reasonably quieter location within spitting distance of the usual bars. Good beaches without the crazy noise of Chaweng beach bars.

                Reviewed October 14, 2014
                8.3
                Excellent
                Michelle from United Kingdom
                Couple
                Stayed 8 nights in May 2014

                peaceful and relaxing”

                location, size of hotel, sea views

                We had a wonderful vacation, especially booking a moped for 150 Baht per day, adjacent to the hotel. This place also offers a taxi service to the airport for a good price of 400 baht. Very good food and the bar service was wonderful. Great location for exploring the whole Island which can be navigated in a day at a leisurely pace

                Reviewed June 02, 2014
                4.7
                Kristian from Australia
                Couple
                Stayed 1 night in September 2013

                Boring Hotel”

                Beach

                This is at the end of Lamai and NOT on Lamai beach but further South in a quiet bay. Its a walk or car ride from most places but there is a great Thai seafood restaurant 50 meters down the road. Other than that the rooms are reasonable and have some space bit too small. The restaurant is super small and the food is just alright. Much better places to stay than here.

                Reviewed May 20, 2014
                7.3
                Very good
                Jia from Singapore
                Couple
                Stayed 1 night in October 2013

                Clean and quite, short driving distance attraction”

                Clean room, near Grandmother and Grandfather Rocks (Hin Yai & Hin Ta), short driving distance to night market, top notch spa and top notch restuarant

                Located at south - eastern part of the island. Short distance to night market, attraction such as Hin Yai and Hin Ta, Samui Aquarium and Tiger zoo, top notch spa such as Tarmarin spa and top notch restaurant such as The Cliff.

                Reviewed May 04, 2014
                8.3
                Excellent
                David from United Kingdom
                Solo traveler
                Stayed 4 nights in April 2014

                Nice pleasant clean ”

                Pool. Good breakfast. Close tonsea

                Enjoyable friendly pleasant staf and attentive the 1 thing i would mention 1st impressions count a lot .when i 1st saw the outside of the door to the room i dipd wonder what i let myself in for. .once door was opened room was nice and clean and welcoming so Fenix Hotel get some varnish on the room doors as first impressions count. Other than that. Well done enjoyed my stay i will return soon TO c,heck if doors been varnished or painted

                Reviewed April 28, 2014
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                Mercure Koh Samui Beach Resort
                |Very good 7.6
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                • Very good location
                • Hin Ta Hin Yai