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8.3
Excellent
4,264 reviews
4,264 reviews
"Rooms are clean and living room/kitchen is spacious."
"Good , clean, safe hotel."
"Good location, walking distance to the jetty to go to islands and near Gaya Street & Jalan Bandaran (a lot of cafes)"
"Comfy beds and spacious room"
"Spacious bed room with living room and kitchen."
8.6
Excellent
Location rating score
Mercure Kota Kinabalu City Centre
Make your best journey to Kota Kinabalu with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Unparalleled Level of Hygiene and Safety for Hotels
Airport transfer
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
20 travelers have booked today.
Value for money | 8.3 |
Distance to city center | 0.1km |
Location rating | 8.6 |
Nearest airport | Kota Kinabalu International Airport (BKI) |
Distance to airport | 8.0 km |
Does Mercure Kota Kinabalu City Centre offer laundry services?
Yes! Mercure Kota Kinabalu City Centre offers laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.
Is car parking available at Mercure Kota Kinabalu City Centre?
Mercure Kota Kinabalu City Centre offers car park onsite with charges applied for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What are the property's policies for children's bedding at Mercure Kota Kinabalu City Centre?
Mercure Kota Kinabalu City Centre's policy regarding children's bedding considers guests age 16 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does Mercure Kota Kinabalu City Centre have?
Mercure Kota Kinabalu City Centre has a total of 25 floors.
How long do guests normally stay at Mercure Kota Kinabalu City Centre?
Verified past guests that have stayed at Mercure Kota Kinabalu City Centre had an average nightly stay of 2 nights at this property.
At what time of the year is Mercure Kota Kinabalu City Centre most popular?
Mercure Kota Kinabalu City Centre's most popular month where verified guests travelers have stayed the most is in December.
What payment cards are accepted at Mercure Kota Kinabalu City Centre?
Mercure Kota Kinabalu City Centre accepts up to 6, with payment card options including UnionPay, Visa, MasterCard, and American Express.
What is the average rating that verified Solo travelers' have given to Mercure Kota Kinabalu City Centre?
Verified solo travelers that have stayed at this property have given Mercure Kota Kinabalu City Centre an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Business travelers' have given to Mercure Kota Kinabalu City Centre?
Past business travelers that have stayed at this property have given Mercure Kota Kinabalu City Centre an average rating of 8.0. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What recognized natural sightseeing attractions are in close proximity to Mercure Kota Kinabalu City Centre?
Mercure Kota Kinabalu City Centre is situated within Central Business District, which makes it suitably near to natural points of interest including Mamutik Island, Tunku Abdul Rahman Marine Park, and Sapi Island.
9.2
"Rooms are clean and living room/kitchen is spacious."
Lek
|
May 6, 2023
9.2
"Good , clean, safe hotel."
Muhammad
|
April 27, 2023
10
"Good location, walking distance to the jetty to go to islands and near Gaya Street & Jalan Bandaran (a lot of cafes)"
Maisyarah
|
April 29, 2023
Mercure Kota Kinabalu City Centre
You'll love the exceptional convenience during your stay at Mercure Kota Kinabalu City Centre, located right in the heart of the city center, with an easy access to everything in Kota Kinabalu.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Mercure Kota Kinabalu City Centre. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kota Kinabalu can be assisted with taxi and car hire services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mercure Kota Kinabalu City Centre.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Mercure Kota Kinabalu City Centre are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Mercure Kota Kinabalu City Centre offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Mercure Kota Kinabalu City Centre, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Mercure Kota Kinabalu City Centre which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Mercure Kota Kinabalu City Centre has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. The many offerings at Mercure Kota Kinabalu City Centre ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Mercure Kota Kinabalu City Centre gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court.
8
Housekeeping
37 mentions
Breakfast
35 mentions
Swimming Pool
30 mentions
Car Park
12 mentions
8.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
Show reviews that mention
Comfy, clean, friendly staff, good location”
This is my first time staying in Mercure Hotel. It just takes 6 mins to walk to Suria Sabah Shopping Mall. Their staffs are all friendly and helpful. The hotel room is clean and comfy. They have a separated shower room and toilet. Their restaurant (Maupassant) provides a wide variety of food. Breakfast starts from 6.30-10.30am. The pool on 25th floor (the highest floor) is available from 7am-8pm. Beside the pool, there's a bar called Compass Bar. They serve nice food and drinks. Feel comfortable to sit there and enjoy the city view. Highly recommended!
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Clean & good location”
This hotel makes me feel good and pleasant. The hotel room is comfy and clean. Your room key only can go to the floor you're staying, the lobby, the restaurant, and the swimming pool. Their security is good. It's located at Gaya street, so there are a lot of food you can eat and try. Strategic location. I definitely will visit again.
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Love the view and ambience”
I personally love the ambience of the room, it is also very clean, the view overlooking jesselton point and the sea which is amazing! Walking distance to shopping mall, bank and other facilities. This is my second time staying here! Love it!
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Exceptional”
best hotel for family so far. very clean and modern, good location. there were 13 of us and all of us happy to be back. just 1 thing maybe u guys need to improve, parking. quite troublesome for us to buy the ticket on daily basis.. should have parking lot for in house guest.
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Great hotel”
Good location..walking distance to Jetty and shopping mall Nice room and comfortable bed and pillow Great choice of breakfast Good place to stay and my baby have a good sleep during night Thank you Mercure hotel
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Will surely stay here when we return to KK”
We had a superb one week stay in Mercure Hotel. The room is clean and they provide many choices for breakfast. The hotel is less than five minutes walking to suria mall and a stone away to many delicious local food restaurants and cafes.
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Walking distance to Jesselton Point”
Recommended for traveler that plan a trip to Pulau nearby. You can walk from this hotel. Nice place. A roof top pool and cafe. Can view a sunset and flight taking off. Good spot to hang out
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Best Hotel ❤️”
All the staff there is so nice and kind. I love the way they bow and smile unlike other Hotel I went. The receptionist also very kind and helpful. First time i feel comfortable with them. I take one bedroom suite and I loved that room. Worth the price 😍 They got living room and kitchen. Also they got utensils. It's so amazing. The bedroom and the bathroom is so beautiful and comfortable. Will come again soon ❤️
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Great Hotel!”
Perfect city and sea view, the room is clean n spacious, breakfast was just nice though limited choices, staffs are friendly and swimming pool is also clean, my kids like it!
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Great location”
Stayed for 5 nights. Location is perfect and rooms were very clean. Nice hot shower. Excellent breakfast. Just 2 issues, they need to improve room security. The guest next door accidentally tried to open my room at night by mistake, and his key card worked. Luckily I had the chain on the door, but as a solo female traveller this can be quite frightening. Also, we booked an early morning airport taxi the night before with reception. The next morning it was not there and the staff on duty knew nothing about it. This needs to be improved as people could miss their flights. Apart from these 2 issues, it was a good stay.
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Convenient & Friendly”
The hotel was located about 100m away from Jesselton Ferry Terminal and there are plenty of good restaurants at walking distance. There's Suria Sabah Mall & Jesselton Mall at walking distance as well. The staffs in the hotel are very friendly and easy to converse. They are very polite. The room was clean and comfortable. I would definitely stay here again when I visit KK.
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BEST HOTEL IN KOTA KINABALU”
- room is clean and staff are friendly and helpful - even the hotel is opposite the main road but not distract by the voice outside the room so can sleep well
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Memang best”
View rooftop tu paling best bikin tengok sunset. Bilik pun best bersih, selesa. Overall memang best lah tinggal sini. Recommended 👍🏻
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Exceptional”
Perfect location if you want to get a ferry over to any of the islands, or to stroll around in town. The breakfast was also a great spread and good deal. To improve, I would recommend that the hotel makes clear that some rooms (like ours) have windows that look out into other room windows ~ this way guests have the option of paying a bit more for a better view.
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Exceptional”
1. LOCATION - very good close to nearby eateries 2. PARKING - Not Free, have to pay parking fee to DBKK, but no worries, there are many DBKK kiosks selling parking card 3. BREAKFAST - just nice, not too many or too less choices 4. INTERNET - Very good 5. ROOM - clean and spacious
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Hotel is great”
The room is clean and size is big.. the bed is very comfortable, especially for older people
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We had a great time”
Staff are friendly, room is clean and new. Great location
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Good service”
The staff are very friendly and also service is good. The room are clean and comfortable and the hotel location near to shopping mall.
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good location”
located right in the middle of town, convenient when you are hungry. I walked to Shoney's for dinner. good facilities. has a gym... super clean room, comfy bed and pillows. rooms look like they were renovated quite recently(in recent years OR maybe they maintain it well!)
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Mercure”
Mecure hotel is walking distance to the Sunday Tamu, jesselton ferry- beautiful sunset, close by to food, this place Tong Hin a cafe that has practically everything in it . The only thing about Mecure, the rooms, the bathroom dont have a towel rail or hooks to hang your towels or clothings. Either than that is good. To add on , if you are travelling with 3 persons, to small to put in an extra bed. Either than that all good.
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