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Mercure Kota Kinabalu City Centre

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 41 Jalan Gaya, Central Business District, Kota Kinabalu, Malaysia, 88000

Highlights

Ideal location

- Walking distance to Jesselton Jetty, Suria Sabah Mall and Gaya Street...

Fantastic location, walkable to popular seafood restaurants.
Great food & dining

- Rooftop restaurants and eateries (including the 25th‑floor restaurant,...

Top value

- Many guests describe the stay as good value for money, particularly fa...

Room is big and views are really nice and price reasonable.
Highly rated by business travelers

Good for business travel
Comfortable mattresses

Facilities

Free Wi-Fi

Pool with view

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course (within 3 km)

Family room

About us

Perched above Kota Kinabalu’s waterfront, Mercure Kota Kinabalu City Centre offers two travelers skyline sunsets from a rooftop infinity pool and bar, modern local-themed art, an upscale spa, and a chef-driven seafood menu. Ideal for two travelers, this CBD hotel is steps from Gaya Street Market and within easy walking distance of Kota Kinabalu Night Market and the Filipino Market. Features a sunset-facing infinity pool, stylish bar with weekend live music, cozy coffee shop, and in-room breakfast. Rooms include A/C, private balconies/terraces (some sea or city garden views), Wi‑Fi, and well-appointed showers. Convenient for island tours, Jesselton Point ferries, nightlife and shopping. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

5 travelers have booked today.

Location 8.8
Service 8.6
Cleanliness 8.4
Value for money 8.3

Based on 9,030 verified reviews

Location

8.8

Service

8.6

Cleanliness

8.4

Value for money

8.3

Facilities

8.1

  • "We had a wonderful stay at Mercure Kota Kinabalu."
  • "They allowed me to early check in and fast check out."
  • "My room was large with a separate seating and desk area."
  • "My family and I truly enjoyed our stay here."
  • "I’m happy to stay here again on a future trip to KK."
See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 106 places in walking distance!

Walkable places
Jesselton Point
110 m
Salt x Paper Stationery & Gifts
160 m
Buah-Buahan Yong
160 m
Tong Hing Supermarket
260 m
Pillars of Sabah
260 m
Popular landmarks
Kota Kinabalu City Mosque
430 m
Gaya Street Sunday Market
720 m
Night Market
1.2 km
Sabah State Museum
3.2 km
Mamutik Island
7.7 km
Closest landmarks
Q Bar
140 m
Jesselton Point Ferry Terminal
200 m
HSBC
320 m
Watson
320 m
Standard Chartered Bank
340 m

Good to know

Value for money8.3
Distance to city center0.1km
Location rating8.8
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport8.0 km

Select your room

1/18

2 Bedroom Suite

80 m²/861 ft²
1 king bed and 2 single beds
City view
Fits groups

8.5

Excellent

Room comfort and quality
  • 2 bathrooms

  • Mobility accessibility

  • Electric kettle

  • Additional bathroom

  • Additional toilet

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shared bathroom

1/11

1 Bedroom Suite

63 m²/678 ft²
1 king bed
City view

8.7

Excellent

Room comfort and quality
  • Electric kettle

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Scale

  • Shower

  • Toiletries

  • Towels

  • Walk-in shower

1/10

Superior Twin City View

24 m²/258 ft²
2 single beds
City view

8.5

Excellent

Room comfort and quality
  • Electric kettle

  • Hair dryer

  • Mirror

  • Shower

  • Toiletries

  • Towels

  • Walk-in shower

  • Internet access – wireless

  • Pool facilities

  • Satellite/cable channels

1/9

Executive Suite

40 m²/431 ft²
1 king bed
City view

8.1

Excellent

Room comfort and quality
  • Electric kettle

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Scale

  • Shower

  • Toiletries

  • Towels

  • Walk-in shower

1/8

Three-Bedroom Suite

112 m²/1206 ft²
1 single bed / 1 queen bed / 1 queen bed
Sea view
  • 3 bedrooms

  • Electric kettle

  • Additional bathroom

  • Additional toilet

  • Bathrobes

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

1/9

Superior Room King

29 m²/312 ft²
1 king bed

8.1

Excellent

Room comfort and quality
  • Electric kettle

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Walk-in shower

  • Internet access – wireless

1/7

Superior Room Twin

29 m²/312 ft²
2 single beds
Preferred by Couples
  • Electric kettle

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Walk-in shower

  • Internet access – wireless

  • Pool facilities

  • Satellite/cable channels

1/3

Superior King City View

24 m²/258 ft²
1 king bed
City view

8.5

Excellent

Room comfort and quality
  • Hair dryer

  • Mirror

  • Shower

  • Toiletries

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV

  • Wi-Fi [charges apply]

  • Wi-Fi [free]

1/1

Superior Room with View

24 m²/258 ft²
2 single beds and 1 queen bed
City view
  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

1/1

Suite, 2 Bedrooms

80 m²/861 ft²
1 double bed / 1 double bed
City view
  • 2 bedrooms

Frequently asked questions

Yes! Mercure Kota Kinabalu City Centre offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Mercure Kota Kinabalu City Centre's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Mercure Kota Kinabalu City Centre has a total of 25 floors.

Verified past guests that have stayed at Mercure Kota Kinabalu City Centre had an average nightly stay of 2 nights at this property.

Mercure Kota Kinabalu City Centre's most popular month where verified guests travelers have stayed the most is in May.

Mercure Kota Kinabalu City Centre accepts up to 6, with payment card options including Visa, American Express, UnionPay, and MasterCard.

Verified solo travelers that have stayed at this property have given Mercure Kota Kinabalu City Centre an average rating of 8.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given Mercure Kota Kinabalu City Centre an average rating of 8.0. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Mercure Kota Kinabalu City Centre is situated within Central Business District, which makes it suitably near to natural points of interest including Kota Kinabalu Wetland Centre, Mamutik Island, and Sapi Island.

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More about Mercure Kota Kinabalu City Centre

More about Mercure Kota Kinabalu City Centre

Experience Modern Comfort at Mercure Kota Kinabalu City Centre

Located in the heart of Kota Kinabalu, Malaysia, Mercure Kota Kinabalu City Centre is a modern 4-star hotel that offers a comfortable and convenient stay for both business and leisure travelers. With its prime location, guests can easily explore the vibrant city center and enjoy easy access to popular attractions, shopping malls, and entertainment venues. Built in 2017, Mercure Kota Kinabalu City Centre features 226 well-appointed rooms that are designed with modern amenities and stylish decor. Each room is thoughtfully furnished to provide a relaxing retreat after a long day of exploration or business meetings. Whether you choose a cozy Standard Room or a spacious Suite, you can expect a comfortable stay with all the necessary facilities. Check-in at Mercure Kota Kinabalu City Centre begins at 03:00 PM, allowing guests ample time to settle in and start their Kota Kinabalu adventure. The hotel's friendly and professional staff are always ready to assist guests with a warm welcome and efficient service. Check-out is until 12:00 PM, giving guests a leisurely morning to enjoy a delicious breakfast or prepare for their onward journey. Please note that Mercure Kota Kinabalu City Centre has a child policy in place. Children staying at the hotel may be subject to extra charges and are not allowed to stay free of charge. This ensures a peaceful and comfortable environment for all guests, making it an ideal choice for those seeking a relaxing getaway or a productive business trip. With its convenient location, modern amenities, and attentive service, Mercure Kota Kinabalu City Centre offers a memorable stay for travelers seeking comfort and convenience in the heart of Kota Kinabalu. Whether you are visiting for business or leisure, this 4-star hotel provides the perfect base to explore all that the city has to offer.

Unwind and Revel in Entertainment at Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre offers a range of exceptional entertainment facilities to ensure a delightful and memorable stay. The hotel's vibrant bar is the perfect place to unwind and indulge in a variety of refreshing beverages. Whether you prefer a classic cocktail, a glass of fine wine, or a locally-inspired concoction, the skilled mixologists at the bar will craft the perfect drink to suit your taste. Sit back and relax in the stylish and contemporary setting, as you enjoy live music performances by talented local artists, creating a lively and upbeat atmosphere that will keep you entertained throughout the evening.

Stay Active and Energized at Mercure Kota Kinabalu City Centre

At Mercure Kota Kinabalu City Centre, we understand the importance of staying active and energized during your stay. That's why we offer a range of exceptional sports facilities to cater to all your fitness needs. Our state-of-the-art fitness center is the perfect place to kickstart your day with a workout. Equipped with modern exercise machines and free weights, you can enjoy a comprehensive fitness routine that suits your preferences. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to maintain your fitness regime. For those who enjoy outdoor activities, our hotel boasts two tennis courts where you can engage in a friendly match with friends or family. Challenge your skills and improve your game while enjoying the beautiful tropical surroundings. After an intense workout or a game of tennis, take a refreshing dip in our outdoor pool. Surrounded by lush greenery, our pool offers a tranquil oasis where you can relax and unwind. Grab a refreshing drink from our poolside bar and soak up the sun while enjoying the stunning views. If you're a beach lover, you're in luck! Mercure Kota Kinabalu City Centre is conveniently located near the beach, allowing you to indulge in various water sports activities or simply lounge on the golden sands. Please note that our fitness center is available free of charge for all guests. However, if you're looking for additional fitness facilities, we also offer a fitness center with an additional charge, equipped with advanced equipment and personalized training sessions. Stay active, energized, and make the most of your stay at Mercure Kota Kinabalu City Centre with our exceptional sports facilities.

Convenience at Your Fingertips at Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre offers a range of convenience facilities to ensure a comfortable and hassle-free stay for all guests. With 24-hour room service, you can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of your own room. The hotel also provides laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay. For added peace of mind, Mercure Kota Kinabalu City Centre offers safety deposit boxes and a concierge service. You can store your valuable belongings securely and seek assistance from the friendly and knowledgeable staff for any travel or sightseeing recommendations. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. Additionally, the hotel features express check-in/check-out, luggage storage, and daily housekeeping services to ensure a seamless experience from arrival to departure. Whether you are on a business trip or leisure getaway, Mercure Kota Kinabalu City Centre's convenience facilities are designed to meet all your needs and enhance your stay in Kota Kinabalu, Malaysia.

Convenient Transport Facilities at Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre offers a range of transport facilities to ensure a seamless and hassle-free stay for its guests. The hotel provides airport transfer services, allowing guests to arrive and depart with ease. Whether you're arriving from afar or heading to your next destination, the hotel's dedicated team will ensure a smooth journey. For those looking to explore the vibrant city of Kota Kinabalu and its surroundings, Mercure Kota Kinabalu City Centre offers tour arrangements. Whether you're interested in discovering the stunning natural beauty of Mount Kinabalu or exploring the bustling markets and cultural attractions of the city, the hotel's knowledgeable staff can help you plan the perfect itinerary. Additionally, Mercure Kota Kinabalu City Centre offers convenient car park facilities for guests who prefer to drive. With both onsite self-parking and car hire services available, guests can easily navigate the city and its outskirts at their own pace. Please note that car park charges may apply. If you prefer to rely on local transportation, the hotel also offers a taxi service and ticket service, ensuring that you can easily access the city's attractions and events.

Indulge in a Culinary Delight at Mercure Kota Kinabalu City Centre

At Mercure Kota Kinabalu City Centre, dining is an experience to be savored. With a range of dining facilities to choose from, guests can indulge in a culinary delight that caters to every palate. Start your day with a delicious breakfast buffet at the hotel's restaurant, where a wide variety of continental dishes are served to kickstart your morning. For those who prefer a quick bite or a caffeine fix, the coffee shop offers a cozy ambiance and a selection of freshly brewed coffees and pastries. If you're in the mood for a more intimate dining experience, the 24-hour room service is at your disposal. Enjoy a delectable meal in the comfort of your own room, with an extensive menu that offers a diverse range of cuisines. For guests who prefer to prepare their own meals, the shared kitchen provides all the necessary amenities and utensils. Whether you're a seasoned chef or simply want to whip up a quick snack, this facility ensures that you have everything you need. Mercure Kota Kinabalu City Centre also takes pride in its halal restaurant, offering a wide range of halal-certified dishes that cater to the needs of Muslim guests. With a commitment to providing a diverse dining experience, the hotel ensures that every guest's dietary preferences and requirements are met. With daily housekeeping services, you can rest assured that the dining facilities at Mercure Kota Kinabalu City Centre are always clean and well-maintained, providing a pleasant environment for your culinary adventures.

Luxurious Room Offerings at Mercure Kota Kinabalu City Centre

At Mercure Kota Kinabalu City Centre, guests can indulge in a variety of elegantly designed room types that cater to both solo travelers and families alike. The spacious 1 Bedroom Suite, spanning an impressive 63 square meters, features a plush King Bed, perfect for those seeking a tranquil escape in the heart of the city. For a more intimate experience, the Executive Suite offers 40 square meters of contemporary comfort, also boasting a luxurious King Bed. Meanwhile, the Superior Twin City View room, with its stunning vistas, provides a cozy retreat with two inviting Single Beds, ideal for friends or colleagues traveling together. For those who prefer a touch of sophistication, the Superior Room King and Superior Room Twin, each measuring 29 square meters, offer a stylish ambiance designed for relaxation. The Superior King City View room, with its breathtaking cityscape, combines comfort and scenic beauty for a memorable stay. Families or larger groups will find the 2 Bedroom Suite, covering 80 square meters and available with either a King Bed or two Single Beds, to be the perfect choice for shared moments and cherished memories. Booking any of these exquisite rooms through Agoda ensures you receive the best prices available, along with a hassle-free experience that allows you to focus on enjoying your stay in beautiful Kota Kinabalu.

Explore the Vibrant Central Business District in Kota Kinabalu

Nestled in the heart of Kota Kinabalu, Malaysia, the Mercure Kota Kinabalu City Centre offers a prime location that puts you right in the middle of the city's bustling Central Business District (CBD). This vibrant area is a hub of activity, with modern skyscrapers, bustling markets, and a multitude of dining and entertainment options. Immerse yourself in the energy of the CBD as you explore the nearby attractions. Just steps away from the hotel, you'll find the iconic Suria Sabah Shopping Mall, where you can indulge in a shopping spree or sample local delicacies at the food court. For a taste of cultural heritage, head to Gaya Street, famous for its Sunday market where you can browse through a wide array of local handicrafts, fresh produce, and street food. After a day of exploring, unwind at one of the CBD's many trendy cafes or restaurants, offering a variety of cuisines to satisfy any palate. For a taste of authentic Malaysian flavors, venture to the nearby waterfront area, where you can savor fresh seafood while enjoying panoramic views of the South China Sea. With its central location, the Mercure Kota Kinabalu City Centre is the perfect base for both business and leisure travelers looking to experience the vibrant atmosphere of Kota Kinabalu's Central Business District.

Convenient Transportation Options from Kota Kinabalu Airport to Mercure Kota Kinabalu City Centre

Located in the heart of Kota Kinabalu's Central Business District, Mercure Kota Kinabalu City Centre offers a convenient and accessible location for travelers visiting this vibrant Malaysian city. When it comes to getting to the hotel from the nearest airport, there are several transportation options to choose from. If you prefer a hassle-free and direct transfer, the most convenient option is to take a taxi from Kota Kinabalu International Airport (BKI) to Mercure Kota Kinabalu City Centre. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 15 minutes, depending on traffic conditions. For budget-conscious travelers, the airport shuttle bus is a cost-effective option. The airport shuttle service operates regularly between the airport and various locations in Kota Kinabalu, including the city center. Simply look for the designated shuttle bus pick-up point at the airport and hop on the bus that services the city center. From there, it's just a short walk or a quick taxi ride to Mercure Kota Kinabalu City Centre. Another convenient option is to pre-arrange a private airport transfer. Many hotels, including Mercure Kota Kinabalu City Centre, offer this service for their guests. By booking a private transfer in advance, you can enjoy a seamless journey from the airport to the hotel, with a professional driver waiting to greet you upon arrival. Whether you choose a taxi, shuttle bus, or private transfer, reaching Mercure Kota Kinabalu City Centre from Kota Kinabalu International Airport is a breeze. The hotel's central location ensures easy access to popular attractions, shopping malls, and dining options, making it an ideal choice for both business and leisure travelers.

Explore the Vibrant Surroundings of Mercure Kota Kinabalu City Centre

Situated in the heart of Kota Kinabalu, Mercure Kota Kinabalu City Centre offers easy access to a myriad of exciting landmarks and attractions. Immerse yourself in the beauty of nature at Poring Hot Springs, where you can soak in the rejuvenating hot springs and take a relaxing dip in the natural pools. For a spiritual experience, visit the majestic Kota Kinabalu City Mosque, known for its stunning architecture and serene atmosphere. If you're looking for a beach getaway, head to Mamutik Island, a tropical paradise with crystal-clear waters and pristine white sand beaches. Dive into the vibrant marine life or simply bask in the sun on this idyllic island. History enthusiasts will appreciate a visit to the Sabah State Museum, which showcases the rich cultural heritage and history of Sabah. For panoramic views of the city, make your way to Signal Hill Observatory Platform. Marvel at the breathtaking vistas of Kota Kinabalu and its surrounding islands from this elevated viewpoint. Indulge in a shopping spree at the lively Filipino Market Kota Kinabalu, where you can find a wide array of local handicrafts, fresh produce, and delicious street food. Jesselton Point is a must-visit destination for adventure seekers, offering various island hopping tours and ferry services to nearby islands. Don't miss the iconic Atkinson Clock Tower, a historic landmark that stands as a reminder of Kota Kinabalu's colonial past. Nature lovers can explore the Kota Kinabalu Wetland Centre, home to diverse flora and fauna, and enjoy leisurely walks along its wooden boardwalks. Lastly, don't forget to snap a photo with the iconic Marlin Statue, a symbol of Kota Kinabalu's fishing heritage. With its prime location, Mercure Kota Kinabalu City Centre ensures that you're just steps away from these captivating landmarks and attractions, making it the perfect base to explore the vibrant surroundings of Kota Kinabalu.

Convenient Public Transport Stations Near Mercure Kota Kinabalu City Centre

Located in the heart of Kota Kinabalu, Mercure Kota Kinabalu City Centre offers easy access to several public transport stations, making it a convenient choice for travelers exploring the city. Just a short distance away from the hotel, you will find the South Bus Terminal and North Bus Terminal, providing excellent connectivity to various destinations in and around Kota Kinabalu. The South Bus Terminal is a bustling transportation hub that serves as a gateway to popular tourist attractions such as the Tunku Abdul Rahman Park and the Kota Kinabalu International Airport. From here, you can catch buses to explore the stunning islands and beaches nearby or hop on a direct bus to the airport for hassle-free travel. Similarly, the North Bus Terminal offers convenient access to destinations like Kundasang, famous for its picturesque Mount Kinabalu and the stunning Kinabalu Park. Whether you're planning a hiking adventure or simply want to immerse yourself in the natural beauty of Sabah, the North Bus Terminal is the perfect starting point for your journey.

A Gastronomic Adventure in Kota Kinabalu

Mercure Kota Kinabalu City Centre is surrounded by a plethora of dining options that will tantalize your taste buds. Just a short stroll away, you can find Guan's Kopitiam Gaya Street, a local favorite known for its traditional Malaysian breakfast fare and aromatic coffee. For a taste of the city's famous laksa, head to Yee Fung Laksa, where you can savor a bowl of rich, flavorful broth filled with fresh seafood and noodles. Kedai Kopi Wan Wan is another must-visit spot, offering a variety of local dishes such as nasi lemak and roti canai. Craving some crispy fried chicken? Borenos Fried Chicken in Asia City is the place to go, serving up mouthwatering fried chicken with a Malaysian twist. If you're in the mood for Hainanese cuisine, Yii Siang Hainan Ngiu Chap is a hidden gem that specializes in beef noodle soup with tender, succulent beef slices. For a taste of Indian flavors, Krishna Fish Head Curry Restaurant is a popular choice, serving up aromatic curries and delicious seafood dishes. After a satisfying meal, take a leisurely stroll along the KK Waterfront, where you can enjoy stunning views of the sea while exploring a variety of restaurants and bars. CHUBS is a trendy eatery that offers a fusion of Asian and Western cuisine, perfect for those seeking a unique dining experience. If you're in the mood for hotpot, head to Seoul Garden HotPot Suria Sabah, where you can indulge in a wide selection of fresh ingredients and savory broths. For a more laid-back ambiance, Shoney's Dining & Bar is a great spot to unwind with a refreshing cocktail or enjoy a hearty meal. With such a diverse range of dining options just steps away from the hotel, Mercure Kota Kinabalu City Centre promises to be a food lover's paradise.

Shop till you drop at Mercure Kota Kinabalu City Centre's surrounding shopping landmarks

Located in the heart of Kota Kinabalu, Mercure Kota Kinabalu City Centre offers easy access to a variety of shopping landmarks. Just a short stroll away, you'll find Asia City Complex, a bustling shopping complex that is home to a wide range of retail outlets and eateries. For those looking for unique stationery and gifts, Salt x Paper Stationery & Gifts is a must-visit. Bookworms will be delighted to explore the extensive collection of books at Iwase Books and Borneo Books II. KK Times Square is another popular shopping destination, offering a mix of local and international brands. Gaya Shop Lot is a great place to shop for local handicrafts and souvenirs, while the Filipino Market Sabah is a vibrant market where you can find everything from fresh produce to traditional crafts. After a long day of shopping, treat yourself to a relaxing massage at Japanese Shiatsu & Reflexology. For your everyday needs, KK Plaza is just a stone's throw away. And if you're in need of laundry services, Mega Laundry - Kampung Air is conveniently located nearby. With such a diverse range of shopping options in the vicinity, Mercure Kota Kinabalu City Centre is the perfect choice for shopaholics and leisure travelers alike.

Affordable Luxury at Mercure Kota Kinabalu City Centre

Experience the perfect blend of comfort, convenience, and affordability at Mercure Kota Kinabalu City Centre. With an average room price of just $53, this hotel offers exceptional value for money compared to the average price of a hotel room in Kota Kinabalu, which is $54. At Mercure Kota Kinabalu City Centre, you can indulge in a luxurious stay without breaking the bank. Each room is thoughtfully designed to provide a relaxing ambiance and is equipped with modern amenities to ensure a comfortable stay. From plush bedding to spacious bathrooms, every detail has been carefully curated to exceed your expectations. Not only does Mercure Kota Kinabalu City Centre offer competitive pricing, but it also boasts a prime location in the heart of the city. Situated just steps away from popular attractions, shopping malls, and vibrant dining options, you'll have everything you need right at your doorstep. Whether you're visiting for business or leisure, this hotel is the perfect choice for budget-conscious travelers seeking a memorable stay in Kota Kinabalu.

Warm Hospitality and Comfortable Accommodation at Mercure Kota Kinabalu City Centre

Welcome to Mercure Kota Kinabalu City Centre, where you can experience warm hospitality and comfortable accommodation. Our friendly and helpful staff are always ready to assist you, ensuring that your stay with us is nothing short of exceptional. With a king size bed in every room, you can indulge in a good night's sleep and wake up feeling refreshed. Take a dip in our beautiful swimming pool and unwind after a long day of exploring the city. Our guests have praised our staff for their friendliness and helpfulness, making them feel right at home. Many have expressed their intention to return and highly recommend our hotel. With clean rooms, excellent facilities, and a wide selection of breakfast options, your stay at Mercure Kota Kinabalu City Centre is guaranteed to be a memorable one. Book your stay with us today and experience the best of Kota Kinabalu hospitality.

Exceptional Customer Ratings at Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre is a hotel that consistently receives exceptional customer ratings. With an overall rating of 8.4, it is clear that guests have had an outstanding experience during their stay. The hotel's commitment to providing excellent value is evident with a rating of 8.3 for value, ensuring that guests feel they are getting the most out of their money. One of the standout features of Mercure Kota Kinabalu City Centre is its impressive facilities. With a rating of 8.0, guests can expect a wide range of amenities and services that cater to their every need. Whether it's the well-equipped fitness center, the relaxing spa, or the inviting swimming pool, the hotel ensures that guests have everything they need for a comfortable and enjoyable stay. Cleanliness is of utmost importance at Mercure Kota Kinabalu City Centre, and the hotel's dedication to maintaining a pristine environment is reflected in its rating of 8.5 for cleanliness. Guests can expect spotless rooms and public areas, providing them with a sense of comfort and peace of mind. Additionally, the hotel's convenient location receives a rating of 8.7, allowing guests to easily explore the vibrant city of Kota Kinabalu and its many attractions. Last but not least, the staff performance at Mercure Kota Kinabalu City Centre is highly regarded by guests, with a rating of 8.6. The hotel's friendly and attentive staff go above and beyond to ensure that guests have a memorable and enjoyable stay. From the warm welcome at check-in to the personalized service throughout their stay, guests can expect exceptional hospitality that exceeds their expectations. With outstanding ratings in all key areas, Mercure Kota Kinabalu City Centre is truly a top choice for travelers seeking a comfortable and enjoyable stay in Kota Kinabalu, Malaysia.

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Amenities and facilities

Excellent8.1

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Gym/fitness
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee shop
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Maupassant
  • Cuisine: International, Local
  • Menu: A-la-carte

Location

No 41 Jalan Gaya, Central Business District, Kota Kinabalu, Malaysia, 88000

Excellent8.8

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    8.0 km
  • Labuan Airport (LBU)
    120.0 km
Public transportation
  • South Bus Terminal
    2.2 km
  • Sembulan Sekretariat Train Station Sembulan Sabah Station
    3.5 km
Hospital or clinic
  • Watson
    320 m
Shopping
  • Gaya Street Sunday Market
    720 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Signal Hill Observatory Platform
    330 m
  • Kota Kinabalu City Mosque
    430 m
  • Gaya Street Sunday Market
    720 m
  • Night Market
    1.2 km
  • Sabah State Museum
    3.2 km
  • Mamutik Island
    7.7 km
  • Sapi Island
    8.2 km
  • Manukan Island
    8.8 km
  • Tunku Abdul Rahman Marine Park
    9.0 km
  • Poring Hot Springs
    13.6 km
Nearby landmarks
  • Jesselton Point
    110 m
  • Q Bar
    140 m
  • Salt x Paper Stationery & Gifts
    160 m
  • Buah-Buahan Yong
    160 m
  • Jesselton Point Ferry Terminal
    200 m
  • Tong Hing Supermarket
    260 m
  • Pillars of Sabah
    260 m
  • Suria Sabah Shopping Mall
    310 m
  • HSBC
    320 m
  • Watson
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Infant 3-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from05:00
  • Check-in until23:00
Getting around
  • Distance from city center0.1km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)65 MYR
The property
  • Year property opened2017
  • Number of floors25
  • Number of rooms 226
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges2

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Kota Kinabalu City Centre from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 10
  • 10
  • 7.6
  • 10
  • 8.8
  • 8.8
  • 7.6
  • 7.6
  • 10

Most recent

From 9,030 reviews

  • Location score 8.8 out of 10
    Location8.8
  • Service score 8.6 out of 10
    Service8.6
  • Cleanliness score 8.4 out of 10
    Cleanliness8.4
  • Value for money score 8.3 out of 10
    Value for money8.3
  • Facilities score 8.1 out of 10
    Facilities8.1

Review summary

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The hotel boasts of friendly and attentive staff service and is conveniently located near popular landmarks such as shopping malls, eateries, Jesselton Point, and Gaya Street. Guests have positively reviewed the spacious, clean, and comfortable rooms, as well as the cleanliness of the hotel with a pleasant smell throughout. Many guests appreciate the hotel's convenience for exploring the city.

Few parking spaces are available, and hotel does not offer free parking.

Guest Type
Room Type
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Show reviews that mention 

Location

Mentioned in 239 reviews
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95% Positive
sentiment-negative-indicator
4% Unfavourable

Cleanliness

Mentioned in 152 reviews
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56% Positive
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43% Unfavourable

Service

Mentioned in 138 reviews
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81% Positive
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18% Unfavourable

Breakfast

Mentioned in 115 reviews
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56% Positive
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43% Unfavourable

Room comfort

Mentioned in 92 reviews
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64% Positive
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35% Unfavourable

Room size

Mentioned in 89 reviews
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64% Positive
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35% Unfavourable

Bathroom

Mentioned in 66 reviews
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6% Positive
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93% Unfavourable

Parking

Mentioned in 51 reviews
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1% Positive
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98% Unfavourable

Value for money

Mentioned in 50 reviews
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86% Positive
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14% Unfavourable
Changed to review page 1
  1. 10.0
    Exceptional
    Alan from Malaysia
    Group
    2 Bedroom Suite
    Stayed 1 night in April 2026

    “High-quality and comfortable accommodation experience in the city center.”

    This hotel has an excellent location, easily accessible to major shopping areas by walking, which is convenient and quick. The rooms are spacious and very clean, ensuring good sleep quality. The facilities are complete, and the staff is enthusiastic and attentive, making the overall value for money outstanding. It was a very satisfying accommodation experience.

    Reviewed April 14, 2026
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    Stephanie from Malaysia
    Family with young children
    Superior King City View
    Stayed 4 nights in March 2026

    “Great Stay in Kota Kinabalu with Excellent Service”

    We had a wonderful stay at Mercure Kota Kinabalu. The hotel is in a great location, making it convenient to explore the city and nearby attractions. The facilities were well maintained and everything felt clean and comfortable throughout our stay. The staff were friendly, professional and always helpful whenever we needed assistance. We also felt that the hotel offered good value for money given the quality of the accommodation and amenities provided. The only minor drawback was that the room felt a little small, especially if you are travelling with multiple suitcases or planning a longer stay. However, it was well designed and had everything we needed for a comfortable visit. Overall, we thoroughly enjoyed our stay and would happily return on our next trip to Kota Kinabalu.

    Reviewed June 10, 2026
  3. 9.2
    Exceptional
    jeon from South Korea
    Family with teens
    2 Bedroom Suite
    Stayed 1 night in December 2024

    “I want to come back.”

    I was disappointed that I only stayed for one night on the last day, December 22nd. Kota Kinabalu is small enough that you can walk around, so the location is actually good. You need to come to Jesselton twice (for booking and island tours). It's close to Jesselton and also convenient because it's near Suria Sabah Mall. There are many pleasant restaurants in the area. The hotel shows signs of being old, but the rooms were very clean and spacious, making for a comfortable stay. I had a city view room, but the jungle view was actually better. The mangoes at the supermarket on the 3rd floor of Suria Sabah Mall were the cheapest. Make sure to bring some fruit with you and enjoy it. The room has a kitchen, but there are no knives or cutting boards. The rooftop pool on the 25th floor offers a truly healing view. The gym on the 24th floor requires you to request from the lobby to get the elevator. The breakfast was decent. It was more convenient and better to just eat local Malaysian food like nasi lemak, kaya toast, salad, and egg dishes each morning instead of searching for restaurants that don't even have air conditioning. There were two types of fruit: papaya and watermelon. The interior of the room is more spacious and better than what you see from the exterior and hallways. A family of four used two bathrooms and two rooms with a large living room comfortably. The TV has Korean channels.

    Reviewed December 24, 2024
    Auto-translated through generative A.I.
  4. 9.2
    Exceptional
    MAYUMI from Japan
    Group
    Superior Room Twin
    Stayed 2 nights in December 2025

    “It is worth the price.”

    The cleanliness and the staff's response were very good. The port is close for island hopping, and it was convenient to wander around in swimwear. If you exit from the entrance at the back of the hotel, the port and restaurants are nearby. There is also a convenience store, which is convenient. Using Grab, it is also close to the downtown area. I think walking there for a stroll is also a good option.

    Reviewed December 31, 2025
    Auto-translated through generative A.I.
  5. 10.0
    Exceptional
    HyeongWoo from South Korea
    Group
    2 Bedroom Suite
    Stayed 1 night in August 2024

    “An accommodation near Jesselton Jetty boasting insane value for money.”

    I made a one-night reservation for a boat tour in Jesselton. We rented one room for three people, and everyone in the group agreed that it was the most satisfying accommodation of our trip. It's only a 5-minute walk to the Jesselton jetty, and after finishing the tour and coming back soaked, there are two showers available! Enjoying a leisurely shower and stepping out into a room that’s so spacious was great, especially since there was plenty of space to dry my things. During this trip, I stayed at various good accommodations, including Tanjung Aru, but this place had the best value for money. However, since the location is somewhat skewed towards Jesselton, you’ll need to take a taxi for meals or shopping. On the other hand, the accessibility to Jesselton is very good. I recommend this place to those going on island tours from Jesselton.

    Reviewed August 13, 2025
    Auto-translated through generative A.I.
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