2024
Agoda Preferred

Mercure Kota Kinabalu City Centre

4 stars out of 5
No 41 Jalan Gaya, Central Business District, Kota Kinabalu, Malaysia, 88000

Mercure Kota Kinabalu City Centre is an urban oasis for two travelers, featuring a stunning rooftop pool with breathtaking views. Enjoy a vibrant bar scene and easy access to local attractions and trekking tours, ideal for exploring the area's natural beauty. This stylish property is the perfect city center retreat. Located in the Central Business District, the hotel offers easy access to shops, restaurants, and cultural attractions. Guests can enjoy a luxurious breakfast in their rooms and relax by the pool or at the bar and coffee shop. Each room is equipped with air conditioning and complimentary Wi-Fi, with views of either the garden or city. A short walk takes you to the lively Gaya Street Sunday Market and the Filipino Market for unique shopping experiences. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Inside city center

Check-in [24-hour]

Great Breakfast

Great View

140 meters to Jesselton Point

Facilities

Free Wi-Fi

Pool with view

Front desk [24-hour]

Fitness center

Restaurant

Bar

Golf course (within 3 km)

Family room

This property is in high demand!

18 travelers have booked today.

Location 8.7
Service 8.6
Cleanliness 8.4
Value for money 8.3

Based on 8,037 verified reviews

Location

8.7

Service

8.6

Cleanliness

8.4

Value for money

8.3

Facilities

8.0

See map

8.7Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
Walkable places
Jesselton Point
110 m
Salt x Paper Stationery & Gifts
160 m
Buah-Buahan Yong
160 m
Tong Hing Supermarket
260 m
Pillars of Sabah
260 m
Popular landmarks
Kota Kinabalu City Mosque
430 m
Gaya Street Sunday Market
720 m
Night Market
1.2 km
Mamutik Island
1.6 km
Sabah State Museum
3.2 km
Closest landmarks
Q Bar
140 m
Jesselton Point Ferry Terminal
200 m
HSBC
320 m
Watson
320 m
Standard Chartered Bank
340 m

Good to know

Value for money8.3
Distance to city center0.1km
Location rating8.7
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport8.0 km

Rooms available at Mercure Kota Kinabalu City Centre

2 Bedroom Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
1 Bedroom Suite
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room King
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Room Twin
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 112 m²/1206 ft²
  • City view
  • 1 single bed & 1 queen bed ...
Enter dates to see prices
Superior King City View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin City View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 bedrooms suites
...
  • Room size: 80 m²/861 ft²
  • Smoking allowed
Enter dates to see prices
3 Bedrooms Suites
...
  • Room size: 112 m²/1206 ft²
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

Does Mercure Kota Kinabalu City Centre offer laundry services?

Yes! Mercure Kota Kinabalu City Centre offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

What are the property's policies for children's bedding at Mercure Kota Kinabalu City Centre?

Mercure Kota Kinabalu City Centre's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Mercure Kota Kinabalu City Centre have?

Mercure Kota Kinabalu City Centre has a total of 25 floors.

How long do guests normally stay at Mercure Kota Kinabalu City Centre?

Verified past guests that have stayed at Mercure Kota Kinabalu City Centre had an average nightly stay of 2 nights at this property.

At what time of the year is Mercure Kota Kinabalu City Centre most popular?

Mercure Kota Kinabalu City Centre's most popular month where verified guests travelers have stayed the most is in May.

What payment cards are accepted at Mercure Kota Kinabalu City Centre?

Mercure Kota Kinabalu City Centre accepts up to 6, with payment card options including MasterCard, UnionPay, Visa, and American Express.

What is the average rating that verified Solo travelers' have given to Mercure Kota Kinabalu City Centre?

Verified solo travelers that have stayed at this property have given Mercure Kota Kinabalu City Centre an average rating of 8.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Mercure Kota Kinabalu City Centre?

Past business travelers that have stayed at this property have given Mercure Kota Kinabalu City Centre an average rating of 8.0. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What recognized natural sightseeing attractions are in close proximity to Mercure Kota Kinabalu City Centre?

Mercure Kota Kinabalu City Centre is situated within Central Business District, which makes it suitably near to natural points of interest including Kota Kinabalu Wetland Centre, Mamutik Island, and Sapi Island.

More about Mercure Kota Kinabalu City Centre

More about Mercure Kota Kinabalu City Centre

Experience Modern Comfort at Mercure Kota Kinabalu City Centre

Located in the heart of Kota Kinabalu, Malaysia, Mercure Kota Kinabalu City Centre is a modern 4-star hotel that offers a comfortable and convenient stay for both business and leisure travelers. With its prime location, guests can easily explore the vibrant city center and enjoy easy access to popular attractions, shopping malls, and entertainment venues. Built in 2017, Mercure Kota Kinabalu City Centre features 226 well-appointed rooms that are designed with modern amenities and stylish decor. Each room is thoughtfully furnished to provide a relaxing retreat after a long day of exploration or business meetings. Whether you choose a cozy Standard Room or a spacious Suite, you can expect a comfortable stay with all the necessary facilities. Check-in at Mercure Kota Kinabalu City Centre begins at 03:00 PM, allowing guests ample time to settle in and start their Kota Kinabalu adventure. The hotel's friendly and professional staff are always ready to assist guests with a warm welcome and efficient service. Check-out is until 12:00 PM, giving guests a leisurely morning to enjoy a delicious breakfast or prepare for their onward journey. Please note that Mercure Kota Kinabalu City Centre has a child policy in place. Children staying at the hotel may be subject to extra charges and are not allowed to stay free of charge. This ensures a peaceful and comfortable environment for all guests, making it an ideal choice for those seeking a relaxing getaway or a productive business trip. With its convenient location, modern amenities, and attentive service, Mercure Kota Kinabalu City Centre offers a memorable stay for travelers seeking comfort and convenience in the heart of Kota Kinabalu. Whether you are visiting for business or leisure, this 4-star hotel provides the perfect base to explore all that the city has to offer.

Unwind and Revel in Entertainment at Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre offers a range of exceptional entertainment facilities to ensure a delightful and memorable stay. The hotel's vibrant bar is the perfect place to unwind and indulge in a variety of refreshing beverages. Whether you prefer a classic cocktail, a glass of fine wine, or a locally-inspired concoction, the skilled mixologists at the bar will craft the perfect drink to suit your taste. Sit back and relax in the stylish and contemporary setting, as you enjoy live music performances by talented local artists, creating a lively and upbeat atmosphere that will keep you entertained throughout the evening.

Stay Active and Energized at Mercure Kota Kinabalu City Centre

At Mercure Kota Kinabalu City Centre, we understand the importance of staying active and energized during your stay. That's why we offer a range of exceptional sports facilities to cater to all your fitness needs. Our state-of-the-art fitness center is the perfect place to kickstart your day with a workout. Equipped with modern exercise machines and free weights, you can enjoy a comprehensive fitness routine that suits your preferences. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to maintain your fitness regime. For those who enjoy outdoor activities, our hotel boasts two tennis courts where you can engage in a friendly match with friends or family. Challenge your skills and improve your game while enjoying the beautiful tropical surroundings. After an intense workout or a game of tennis, take a refreshing dip in our outdoor pool. Surrounded by lush greenery, our pool offers a tranquil oasis where you can relax and unwind. Grab a refreshing drink from our poolside bar and soak up the sun while enjoying the stunning views. If you're a beach lover, you're in luck! Mercure Kota Kinabalu City Centre is conveniently located near the beach, allowing you to indulge in various water sports activities or simply lounge on the golden sands. Please note that our fitness center is available free of charge for all guests. However, if you're looking for additional fitness facilities, we also offer a fitness center with an additional charge, equipped with advanced equipment and personalized training sessions. Stay active, energized, and make the most of your stay at Mercure Kota Kinabalu City Centre with our exceptional sports facilities.

Convenience at Your Fingertips at Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre offers a range of convenience facilities to ensure a comfortable and hassle-free stay for all guests. With 24-hour room service, you can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of your own room. The hotel also provides laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay. For added peace of mind, Mercure Kota Kinabalu City Centre offers safety deposit boxes and a concierge service. You can store your valuable belongings securely and seek assistance from the friendly and knowledgeable staff for any travel or sightseeing recommendations. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. Additionally, the hotel features express check-in/check-out, luggage storage, and daily housekeeping services to ensure a seamless experience from arrival to departure. Whether you are on a business trip or leisure getaway, Mercure Kota Kinabalu City Centre's convenience facilities are designed to meet all your needs and enhance your stay in Kota Kinabalu, Malaysia.

Convenient Transport Facilities at Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre offers a range of transport facilities to ensure a seamless and hassle-free stay for its guests. The hotel provides airport transfer services, allowing guests to arrive and depart with ease. Whether you're arriving from afar or heading to your next destination, the hotel's dedicated team will ensure a smooth journey. For those looking to explore the vibrant city of Kota Kinabalu and its surroundings, Mercure Kota Kinabalu City Centre offers tour arrangements. Whether you're interested in discovering the stunning natural beauty of Mount Kinabalu or exploring the bustling markets and cultural attractions of the city, the hotel's knowledgeable staff can help you plan the perfect itinerary. Additionally, Mercure Kota Kinabalu City Centre offers convenient car park facilities for guests who prefer to drive. With both onsite self-parking and car hire services available, guests can easily navigate the city and its outskirts at their own pace. Please note that car park charges may apply. If you prefer to rely on local transportation, the hotel also offers a taxi service and ticket service, ensuring that you can easily access the city's attractions and events.





Indulge in a Culinary Delight at Mercure Kota Kinabalu City Centre

At Mercure Kota Kinabalu City Centre, dining is an experience to be savored. With a range of dining facilities to choose from, guests can indulge in a culinary delight that caters to every palate. Start your day with a delicious breakfast buffet at the hotel's restaurant, where a wide variety of continental dishes are served to kickstart your morning. For those who prefer a quick bite or a caffeine fix, the coffee shop offers a cozy ambiance and a selection of freshly brewed coffees and pastries. If you're in the mood for a more intimate dining experience, the 24-hour room service is at your disposal. Enjoy a delectable meal in the comfort of your own room, with an extensive menu that offers a diverse range of cuisines. For guests who prefer to prepare their own meals, the shared kitchen provides all the necessary amenities and utensils. Whether you're a seasoned chef or simply want to whip up a quick snack, this facility ensures that you have everything you need. Mercure Kota Kinabalu City Centre also takes pride in its halal restaurant, offering a wide range of halal-certified dishes that cater to the needs of Muslim guests. With a commitment to providing a diverse dining experience, the hotel ensures that every guest's dietary preferences and requirements are met. With daily housekeeping services, you can rest assured that the dining facilities at Mercure Kota Kinabalu City Centre are always clean and well-maintained, providing a pleasant environment for your culinary adventures.

Luxurious and Spacious Rooms at Mercure Kota Kinabalu City Centre

Experience comfort and elegance at Mercure Kota Kinabalu City Centre with a variety of room types to suit every traveler's needs. Choose from the expansive 1 Bedroom Suite, offering 63 square meters of space and a plush King Bed, or the 2 Bedroom Suite, providing 80 square meters of luxury with either a King Bed or 2 Single Beds. For larger groups or families, the 3 Bedroom Suite offers a generous 112 square meters of living space with the choice of a King Bed or 2 Single Beds. Additionally, Mercure Kota Kinabalu City Centre offers the Executive Suite, a sophisticated retreat with 40 square meters of space and a comfortable King Bed. For those seeking a cozy and comfortable stay, the Superior Room with 2 Single Beds provides 29 square meters of space, while the Superior Room with 1 King Size Bed offers 24 square meters of elegance. Lastly, the Superior Room with 1 King Bed and a City View provides a stunning vista of Kota Kinabalu, allowing guests to unwind and relax in style. Booking these exquisite rooms at Mercure Kota Kinabalu City Centre through Agoda ensures that you get the best prices and a hassle-free experience. Agoda guarantees the lowest rates, allowing you to enjoy luxury at an affordable price. With Agoda's user-friendly platform, you can easily browse through room options, compare prices, and secure your reservation in just a few clicks. Experience the ultimate convenience and peace of mind when booking your stay at Mercure Kota Kinabalu City Centre through Agoda.

Explore the Vibrant Central Business District in Kota Kinabalu

Nestled in the heart of Kota Kinabalu, Malaysia, the Mercure Kota Kinabalu City Centre offers a prime location that puts you right in the middle of the city's bustling Central Business District (CBD). This vibrant area is a hub of activity, with modern skyscrapers, bustling markets, and a multitude of dining and entertainment options. Immerse yourself in the energy of the CBD as you explore the nearby attractions. Just steps away from the hotel, you'll find the iconic Suria Sabah Shopping Mall, where you can indulge in a shopping spree or sample local delicacies at the food court. For a taste of cultural heritage, head to Gaya Street, famous for its Sunday market where you can browse through a wide array of local handicrafts, fresh produce, and street food. After a day of exploring, unwind at one of the CBD's many trendy cafes or restaurants, offering a variety of cuisines to satisfy any palate. For a taste of authentic Malaysian flavors, venture to the nearby waterfront area, where you can savor fresh seafood while enjoying panoramic views of the South China Sea. With its central location, the Mercure Kota Kinabalu City Centre is the perfect base for both business and leisure travelers looking to experience the vibrant atmosphere of Kota Kinabalu's Central Business District.

Convenient Transportation Options from Kota Kinabalu Airport to Mercure Kota Kinabalu City Centre

Located in the heart of Kota Kinabalu's Central Business District, Mercure Kota Kinabalu City Centre offers a convenient and accessible location for travelers visiting this vibrant Malaysian city. When it comes to getting to the hotel from the nearest airport, there are several transportation options to choose from. If you prefer a hassle-free and direct transfer, the most convenient option is to take a taxi from Kota Kinabalu International Airport (BKI) to Mercure Kota Kinabalu City Centre. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 15 minutes, depending on traffic conditions. For budget-conscious travelers, the airport shuttle bus is a cost-effective option. The airport shuttle service operates regularly between the airport and various locations in Kota Kinabalu, including the city center. Simply look for the designated shuttle bus pick-up point at the airport and hop on the bus that services the city center. From there, it's just a short walk or a quick taxi ride to Mercure Kota Kinabalu City Centre. Another convenient option is to pre-arrange a private airport transfer. Many hotels, including Mercure Kota Kinabalu City Centre, offer this service for their guests. By booking a private transfer in advance, you can enjoy a seamless journey from the airport to the hotel, with a professional driver waiting to greet you upon arrival. Whether you choose a taxi, shuttle bus, or private transfer, reaching Mercure Kota Kinabalu City Centre from Kota Kinabalu International Airport is a breeze. The hotel's central location ensures easy access to popular attractions, shopping malls, and dining options, making it an ideal choice for both business and leisure travelers.

Explore the Vibrant Surroundings of Mercure Kota Kinabalu City Centre

Situated in the heart of Kota Kinabalu, Mercure Kota Kinabalu City Centre offers easy access to a myriad of exciting landmarks and attractions. Immerse yourself in the beauty of nature at Poring Hot Springs, where you can soak in the rejuvenating hot springs and take a relaxing dip in the natural pools. For a spiritual experience, visit the majestic Kota Kinabalu City Mosque, known for its stunning architecture and serene atmosphere. If you're looking for a beach getaway, head to Mamutik Island, a tropical paradise with crystal-clear waters and pristine white sand beaches. Dive into the vibrant marine life or simply bask in the sun on this idyllic island. History enthusiasts will appreciate a visit to the Sabah State Museum, which showcases the rich cultural heritage and history of Sabah. For panoramic views of the city, make your way to Signal Hill Observatory Platform. Marvel at the breathtaking vistas of Kota Kinabalu and its surrounding islands from this elevated viewpoint. Indulge in a shopping spree at the lively Filipino Market Kota Kinabalu, where you can find a wide array of local handicrafts, fresh produce, and delicious street food. Jesselton Point is a must-visit destination for adventure seekers, offering various island hopping tours and ferry services to nearby islands. Don't miss the iconic Atkinson Clock Tower, a historic landmark that stands as a reminder of Kota Kinabalu's colonial past. Nature lovers can explore the Kota Kinabalu Wetland Centre, home to diverse flora and fauna, and enjoy leisurely walks along its wooden boardwalks. Lastly, don't forget to snap a photo with the iconic Marlin Statue, a symbol of Kota Kinabalu's fishing heritage. With its prime location, Mercure Kota Kinabalu City Centre ensures that you're just steps away from these captivating landmarks and attractions, making it the perfect base to explore the vibrant surroundings of Kota Kinabalu.

Convenient Public Transport Stations Near Mercure Kota Kinabalu City Centre

Located in the heart of Kota Kinabalu, Mercure Kota Kinabalu City Centre offers easy access to several public transport stations, making it a convenient choice for travelers exploring the city. Just a short distance away from the hotel, you will find the South Bus Terminal and North Bus Terminal, providing excellent connectivity to various destinations in and around Kota Kinabalu. The South Bus Terminal is a bustling transportation hub that serves as a gateway to popular tourist attractions such as the Tunku Abdul Rahman Park and the Kota Kinabalu International Airport. From here, you can catch buses to explore the stunning islands and beaches nearby or hop on a direct bus to the airport for hassle-free travel. Similarly, the North Bus Terminal offers convenient access to destinations like Kundasang, famous for its picturesque Mount Kinabalu and the stunning Kinabalu Park. Whether you're planning a hiking adventure or simply want to immerse yourself in the natural beauty of Sabah, the North Bus Terminal is the perfect starting point for your journey.

A Gastronomic Adventure in Kota Kinabalu

Mercure Kota Kinabalu City Centre is surrounded by a plethora of dining options that will tantalize your taste buds. Just a short stroll away, you can find Guan's Kopitiam Gaya Street, a local favorite known for its traditional Malaysian breakfast fare and aromatic coffee. For a taste of the city's famous laksa, head to Yee Fung Laksa, where you can savor a bowl of rich, flavorful broth filled with fresh seafood and noodles. Kedai Kopi Wan Wan is another must-visit spot, offering a variety of local dishes such as nasi lemak and roti canai. Craving some crispy fried chicken? Borenos Fried Chicken in Asia City is the place to go, serving up mouthwatering fried chicken with a Malaysian twist. If you're in the mood for Hainanese cuisine, Yii Siang Hainan Ngiu Chap is a hidden gem that specializes in beef noodle soup with tender, succulent beef slices. For a taste of Indian flavors, Krishna Fish Head Curry Restaurant is a popular choice, serving up aromatic curries and delicious seafood dishes. After a satisfying meal, take a leisurely stroll along the KK Waterfront, where you can enjoy stunning views of the sea while exploring a variety of restaurants and bars. CHUBS is a trendy eatery that offers a fusion of Asian and Western cuisine, perfect for those seeking a unique dining experience. If you're in the mood for hotpot, head to Seoul Garden HotPot Suria Sabah, where you can indulge in a wide selection of fresh ingredients and savory broths. For a more laid-back ambiance, Shoney's Dining & Bar is a great spot to unwind with a refreshing cocktail or enjoy a hearty meal. With such a diverse range of dining options just steps away from the hotel, Mercure Kota Kinabalu City Centre promises to be a food lover's paradise.

Shop till you drop at Mercure Kota Kinabalu City Centre's surrounding shopping landmarks

Located in the heart of Kota Kinabalu, Mercure Kota Kinabalu City Centre offers easy access to a variety of shopping landmarks. Just a short stroll away, you'll find Asia City Complex, a bustling shopping complex that is home to a wide range of retail outlets and eateries. For those looking for unique stationery and gifts, Salt x Paper Stationery & Gifts is a must-visit. Bookworms will be delighted to explore the extensive collection of books at Iwase Books and Borneo Books II. KK Times Square is another popular shopping destination, offering a mix of local and international brands. Gaya Shop Lot is a great place to shop for local handicrafts and souvenirs, while the Filipino Market Sabah is a vibrant market where you can find everything from fresh produce to traditional crafts. After a long day of shopping, treat yourself to a relaxing massage at Japanese Shiatsu & Reflexology. For your everyday needs, KK Plaza is just a stone's throw away. And if you're in need of laundry services, Mega Laundry - Kampung Air is conveniently located nearby. With such a diverse range of shopping options in the vicinity, Mercure Kota Kinabalu City Centre is the perfect choice for shopaholics and leisure travelers alike.

Affordable Luxury at Mercure Kota Kinabalu City Centre

Experience the perfect blend of comfort, convenience, and affordability at Mercure Kota Kinabalu City Centre. With an average room price of just $53, this hotel offers exceptional value for money compared to the average price of a hotel room in Kota Kinabalu, which is $54. At Mercure Kota Kinabalu City Centre, you can indulge in a luxurious stay without breaking the bank. Each room is thoughtfully designed to provide a relaxing ambiance and is equipped with modern amenities to ensure a comfortable stay. From plush bedding to spacious bathrooms, every detail has been carefully curated to exceed your expectations. Not only does Mercure Kota Kinabalu City Centre offer competitive pricing, but it also boasts a prime location in the heart of the city. Situated just steps away from popular attractions, shopping malls, and vibrant dining options, you'll have everything you need right at your doorstep. Whether you're visiting for business or leisure, this hotel is the perfect choice for budget-conscious travelers seeking a memorable stay in Kota Kinabalu.

Warm Hospitality and Comfortable Accommodation at Mercure Kota Kinabalu City Centre

Welcome to Mercure Kota Kinabalu City Centre, where you can experience warm hospitality and comfortable accommodation. Our friendly and helpful staff are always ready to assist you, ensuring that your stay with us is nothing short of exceptional. With a king size bed in every room, you can indulge in a good night's sleep and wake up feeling refreshed. Take a dip in our beautiful swimming pool and unwind after a long day of exploring the city. Our guests have praised our staff for their friendliness and helpfulness, making them feel right at home. Many have expressed their intention to return and highly recommend our hotel. With clean rooms, excellent facilities, and a wide selection of breakfast options, your stay at Mercure Kota Kinabalu City Centre is guaranteed to be a memorable one. Book your stay with us today and experience the best of Kota Kinabalu hospitality.

Exceptional Customer Ratings at Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre is a hotel that consistently receives exceptional customer ratings. With an overall rating of 8.4, it is clear that guests have had an outstanding experience during their stay. The hotel's commitment to providing excellent value is evident with a rating of 8.3 for value, ensuring that guests feel they are getting the most out of their money. One of the standout features of Mercure Kota Kinabalu City Centre is its impressive facilities. With a rating of 8.0, guests can expect a wide range of amenities and services that cater to their every need. Whether it's the well-equipped fitness center, the relaxing spa, or the inviting swimming pool, the hotel ensures that guests have everything they need for a comfortable and enjoyable stay. Cleanliness is of utmost importance at Mercure Kota Kinabalu City Centre, and the hotel's dedication to maintaining a pristine environment is reflected in its rating of 8.5 for cleanliness. Guests can expect spotless rooms and public areas, providing them with a sense of comfort and peace of mind. Additionally, the hotel's convenient location receives a rating of 8.7, allowing guests to easily explore the vibrant city of Kota Kinabalu and its many attractions. Last but not least, the staff performance at Mercure Kota Kinabalu City Centre is highly regarded by guests, with a rating of 8.6. The hotel's friendly and attentive staff go above and beyond to ensure that guests have a memorable and enjoyable stay. From the warm welcome at check-in to the personalized service throughout their stay, guests can expect exceptional hospitality that exceeds their expectations. With outstanding ratings in all key areas, Mercure Kota Kinabalu City Centre is truly a top choice for travelers seeking a comfortable and enjoyable stay in Kota Kinabalu, Malaysia.

Show less

Amenities and facilities

Excellent8.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Gym/fitness
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee shop
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Maupassant
  • Cuisine: International
  • Menu: A-la-carte

Location

No 41 Jalan Gaya, Central Business District, Kota Kinabalu, Malaysia, 88000

Excellent8.7

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    8.0 km
  • Labuan Airport (LBU)
    120.0 km
Public transportation
  • South Bus Terminal
    2.2 km
Hospital or clinic
  • Watson
    320 m
Shopping
  • Gaya Street Sunday Market
    720 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Signal Hill Observatory Platform
    330 m
  • Kota Kinabalu City Mosque
    430 m
  • Gaya Street Sunday Market
    720 m
  • Night Market
    1.2 km
  • Mamutik Island
    1.6 km
  • Sabah State Museum
    3.2 km
  • Sapi Island
    8.2 km
  • Manukan Island
    8.8 km
  • Tunku Abdul Rahman Marine Park
    9.0 km
  • Poring Hot Springs
    13.6 km
Nearby landmarks
  • Jesselton Point
    110 m
  • Q Bar
    140 m
  • Salt x Paper Stationery & Gifts
    160 m
  • Buah-Buahan Yong
    160 m
  • Jesselton Point Ferry Terminal
    200 m
  • Tong Hing Supermarket
    260 m
  • Pillars of Sabah
    260 m
  • Suria Sabah Shopping Mall
    310 m
  • HSBC
    320 m
  • Watson
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Infant 3-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from05:00
  • Check-in until23:00
Getting around
  • Distance from city center0.1km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)65 MYR
The property
  • Year property opened2017
  • Number of floors25
  • Number of rooms 226
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges2

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Kota Kinabalu City Centre from real guests

Provided by verified guests of

Agoda logo
8.3
  • Location score 8.7 out of 10 and is a high score in Kota Kinabalu
    Location8.7
  • Service score 8.6 out of 10 and is a high score in Kota Kinabalu
    Service8.6
  • Cleanliness score 8.4 out of 10 and is a high score in Kota Kinabalu
    Cleanliness8.4
  • Value for money score 8.3 out of 10 and is a high score in Kota Kinabalu
    Value for money8.3
  • Facilities score 8 out of 10 and is a high score in Kota Kinabalu
    Facilities8.0
High score for Kota Kinabalu

Rating

9+ Exceptional (1,247)
8-9 Excellent (411)
7-8 Very Good (581)
6-7 Good (209)
<6 Below Expectation (323)

Review summary

Powered by OpenAI

The hotel boasts of friendly and attentive staff service and is conveniently located near popular landmarks such as shopping malls, eateries, Jesselton Point, and Gaya Street. Guests have positively reviewed the spacious, clean, and comfortable rooms, as well as the cleanliness of the hotel with a pleasant smell throughout. Many guests appreciate the hotel's convenience for exploring the city.

Few parking spaces are available, and hotel does not offer free parking.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Showing 2,771 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Austen from Hong Kong SAR, China
    Solo traveler
    Executive Suite
    Stayed 7 nights in March 2025

    “This place is good for if you go to the islands ”

    Good points of this hotel : This place is good if you want to go to Jesselton Point pier to go for island hopping or snorkelling activities. I could just wear flip flop and walk to the pier with my swim wear and just go to Jesselton then play in the islands then return to wash the equipment and clean myself all within 5 / 10 minutes of walking Then there is the roof top swimming pool that I can take photos of the fabulous sunset that Sabah is famous for and also the pink and purple colours of the sky after the sunset. The hotel is clean and the room is clean. I was lucky that I could moved to a corner room on the fifth floor where it was quiet throughout my stay. So in a way it felt like I was in an apartment on my own. Great ! Poor points about this hotel: The elevators always has this overwhelming smell of cleaning agent The staff in this hotel is quite aloof and not have a warm smile Eg they will rush to open the door for you but without a smile If you call the front desk and order to have eg two rolls of toilet paper it will take forever to come and then I had to call the front desk again then it will come This hotel inside the room is clean but the furniture and fixtures you can see they have been used many times eg sofa full of stains that I would not sit on and would only place bags on Or stained toilet floor ,something like that But it is clean you cannot say it is not clean Well at least the bed linen and towels are ok — This hotel is not in Gaya street area so you have to walk there but it is not too far actually This hotel is more suitable for people who wants to go to Jesselton pier to snorkelling etc The hotel is also close to Suria Sabah mall So the location is quite good

    Reviewed April 03, 2025
  2. 10.0
    Exceptional
    Pg from Brunei Darussalam
    Family with teens
    Superior Twin City View
    Stayed 2 nights in May 2025

    “Excel Staff”

    I recently had the pleasure of staying at the Mercure Hotel and was thoroughly impressed by the level of service and comfort provided. From check-in to departure, the staff were exceptionally courteous, attentive, and professional. The room was impeccably clean, well-appointed, and offered all the modern amenities I needed for a comfortable and productive stay. The location was ideal, with convenient access to local attractions and transport. I also appreciated the quality and variety of the breakfast offerings, which exceeded expectations. Overall, the Mercure Hotel delivered an outstanding experience, and I would not hesitate to recommend it to both business and leisure travelers.

    Reviewed June 04, 2025
  3. 10.0
    Exceptional
    Nor from Malaysia
    Couple
    Superior Room King
    Stayed 1 night in May 2025

    “Fantastics Stay Experience”

    Prime location, easy to explore the area. Cleanliness was impeccable. There's a filtered water tanks for drinks in the room, less use for plastic bottle. Staff were friendly and helpful.

    Reviewed May 31, 2025
  4. 8.0
    Excellent
    Muhammad from Brunei Darussalam
    Family with young children
    Superior King City View
    Stayed 1 night in December 2023

    “Clean hotel with excellent facilities, good pricing, but improvement needed on certain areas”

    The hotel itself was clean and since i stayed at the 2-bedroom suite, the room space was big and spacious. Room facilities were excellent with toilets equipped with amazing hot shower and also luxury toiletries. Beds were super comfy and spacious. This suite provided privacy for me and my kids. Since the hotel parking was under renovation, for the first time, I had to use public parking. The public parking operation time is from 8am - 5 pm, so make sure to place parking coupons in front of your dashboard, you can get this from the hotel reception. Due to miscommunication regarding the operation time (i thought it was 9 am), I did not place the coupon and was fined RM10. The problem was that I had to walk about 4 blocks away from the hotel to pay the fine at the parking booth. With regardst to hotel breakfast, it needs a lot of improvement. Options were quite limited. Overall it could be my go to hotel, if not for the parking issue and breakfast limitations.

    Reviewed December 16, 2023
  5. 7.2
    Very good
    Zaki from Singapore
    Solo traveler
    Superior Room King
    Stayed 1 night in July 2024

    “Mercure KK Stay”

    In general, my stay at Mercure is a very mixed experience. Hotel's location is very good, only a stone's throw away from Suria Sabah Mall and Jesselton Quay. Upon entering the hotel for the first time ever, I immediately notice that the lobby does not have any air-conditioning and was very stuffy. Going up to the room, the carpets were clearly quite dirty and uncared for. As for the room itself, I appreciate that here the aircon was good and the room very spacious, bed was soft and comfortable. However, the curtains were stained and it was clear the room was very damaged and little maintenance was carried out. The swimming pool was quite nice, however there was no staff to attend to me when collecting towels at all, and the pool toilet had no water. However, the biggest letdown was the gym - walls torn apart, aircons that couldn't be turned on, no towels or anything provided. Overall, this hotel would not necessarily be a bad stay if you would be out most of the time - it's cheap and functional to say the least - but I'm quite shocked at how a Mercure hotel could be at this kind of standard, especially in KK where there are so many other good hotels.

    Reviewed July 07, 2024
Changed to review page 1

This is a popular property. Don't miss out!