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Swimming pool [outdoor], Mercure Kuala Lumpur Shaw Parade in Kuala Lumpur
Deluxe Room - Guestroom, Mercure Kuala Lumpur Shaw Parade in Kuala Lumpur
a large swimming pool in a hotel room, Mercure Kuala Lumpur Shaw Parade in Kuala Lumpur
Lobby, Mercure Kuala Lumpur Shaw Parade in Kuala Lumpur
Interior view, Mercure Kuala Lumpur Shaw Parade in Kuala Lumpur
Interior view, Mercure Kuala Lumpur Shaw Parade in Kuala Lumpur
Fitness center, Mercure Kuala Lumpur Shaw Parade in Kuala Lumpur

Removed from saved list

8.6

Excellent

2,452 reviews

2,452 reviews

Housekeeping156
Breakfast62
View39
See map
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Berjaya Time Square Theme Park

280 m

Jalan Pudu Road

300 m

Berjaya Times Square

310 m

Golden Screen Cinemas in Golden Triangle

310 m

Cosmo's World

320 m

Popular landmarks
Jalan Alor

850 m

Pavilion Kuala Lumpur

1.0 km

KLCC - Bukit Bintang Pedestrian Walkway

1.5 km

Aquaria KLCC

1.5 km

Menara Kuala Lumpur

1.7 km

Closest landmarks
Golds

90 m

Sport toto

320 m

White Smile

340 m

Wings

340 m

Sixty Nine Bistro

350 m

Mercure Kuala Lumpur Shaw Parade

152, Jalan Changkat Thambi Dollah, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Make your best journey to Kuala Lumpur with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money8.7
Distance to city center5 KM
Location rating8.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.7 km

Rooms available at Mercure Kuala Lumpur Shaw Parade

Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Room 1 Queen Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Beds
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Privilege Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Queen Suite
...
  • Room size: 53 m²/570 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior Suite with Queen Bed
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Suite
...
  • Room size: 52 m²/560 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Prestige Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Privilege Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Kuala Lumpur Shaw Parade?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Kuala Lumpur Shaw Parade?

Mercure Kuala Lumpur Shaw Parade is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mercure Kuala Lumpur Shaw Parade has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 10 MYR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mercure Kuala Lumpur Shaw Parade?

Wake up to a great continental breakfast at Mercure Kuala Lumpur Shaw Parade. Halal breakfast is available for guests. There's an additional charge of 50 MYR for adults and 24 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Kuala Lumpur Shaw Parade?

Mercure Kuala Lumpur Shaw Parade features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Mercure Kuala Lumpur Shaw Parade?

Your special occasion or event can be hosted at one of the 4 versatile venues. You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Mercure Kuala Lumpur Shaw Parade. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Mercure Kuala Lumpur Shaw Parade?

On-site venues and convenient event services make Mercure Kuala Lumpur Shaw Parade an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the hotel can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Kuala Lumpur Shaw Parade?

Mercure Kuala Lumpur Shaw Parade does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mercure Kuala Lumpur Shaw Parade?

The closest train, metro, or bus station to Mercure Kuala Lumpur Shaw Parade is Imbi Monorail Station, 430 m away.

What restaurants are nearby Mercure Kuala Lumpur Shaw Parade?

Restaurants including Vcr, Havana and Nasi Ayam Hainan Chee Meng are popular in Mercure Kuala Lumpur Shaw Parade’s neighborhood which is known as Bukit Bintang.

What popular shopping places are close to Mercure Kuala Lumpur Shaw Parade?

Shopping options in Mercure Kuala Lumpur Shaw Parade’s Bukit Bintang neighborhood include Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near Mercure Kuala Lumpur Shaw Parade?

Mercure Kuala Lumpur Shaw Parade’s location in the Bukit Bintang neighborhood makes it close to famous attractions including Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

See map

Explore the neighborhood

What people love about Mercure Kuala Lumpur Shaw Parade

  • 10

    Exceptional
    Cleanliness

    "Really nice hotel ,good service and clean ."

    Chin

    |

    March 30, 2023

  • 10

    Exceptional
    Cleanliness

    "Overall very satisfy regarding their room comfort, toilet are clean, room are clean, parking also easy and great room price include great breakfast buffet."

    Lee

    |

    March 18, 2023

  • 10

    Exceptional
    Location

    "Location near popular landmark."

    khairil

    |

    March 25, 2023

Overall rating:

8.6

Excellent
2,452 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.4
Read all reviews >
What travelers say they love:
Really enjoy in this hotel, also breakfast is delicious.
AHMAD from Malaysia
Family with young children
More about Mercure Kuala Lumpur Shaw Parade

More about Mercure Kuala Lumpur Shaw Parade

Mercure Kuala Lumpur Shaw Parade

See the best of Kuala Lumpur with a stay at Mercure Kuala Lumpur Shaw Parade, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 6.8 km away from Mercure Kuala Lumpur Shaw Parade, giving your stay the added convenience of accessing one of the city's main transportation systems.
The range of services provided by Mercure Kuala Lumpur Shaw Parade ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Kuala Lumpur.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Mercure Kuala Lumpur Shaw Parade are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Mercure Kuala Lumpur Shaw Parade include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a coffee or tea maker, bottled water and mini bar in some rooms. Mercure Kuala Lumpur Shaw Parade also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Mercure Kuala Lumpur Shaw Parade is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar.
Mercure Kuala Lumpur Shaw Parade promises you a fun-packed holiday with a variety of activities and facilities. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Visit the sights and local attractions of Kuala Lumpur during your stay at the hotel. Pose in front of Menara Kuala Lumpur located 1.6 km away, and you can always show your friends the time you went to Kuala Lumpur.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

57 mentions

Breakfast

52 mentions

Swimming Pool

19 mentions

Food & Dining

8 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Hindi
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Closet
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Scale
  • Smoke detector
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Chorak Restaurant
  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte

Location

152, Jalan Changkat Thambi Dollah, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Excellent
Location

8.4

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    17.7 km 38 min drive
  • Kuala Lumpur International Airport (KUL)
    44.2 km 54 min drive
Public transportation
  • Imbi Monorail Station
    440 m 12 min walk
  • LRT Train Station - Pudu
    590 m 14 min walk
Hospital or clinic
  • White Smile
    340 m
Shopping
  • Pavilion Kuala Lumpur
    1.0 km
Convenience store
  • 7 Eleven
    50 m 1 min drive
Cash withdrawal
  • ATM
    150 m 3 min walk

What's nearby

Popular landmarks
  • Jalan Alor
    850 m
  • Pavilion Kuala Lumpur
    1.0 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.5 km
  • Aquaria KLCC
    1.5 km
  • Menara Kuala Lumpur
    1.7 km
  • Chinatown - Kuala Lumpur
    1.7 km
  • KLCC Park
    1.8 km
  • Central Market
    2.0 km
  • Petronas Twin Towers
    2.0 km
  • KL Bird Park
    2.7 km
Nearby landmarks
  • Golds
    90 m
  • Berjaya Time Square Theme Park
    280 m
  • Jalan Pudu Road
    300 m
  • Berjaya Times Square
    310 m
  • Golden Screen Cinemas in Golden Triangle
    310 m
  • Cosmo's World
    320 m
  • Ampang Bowl
    320 m
  • Sport toto
    320 m
  • Cosmo’s World Theme Park Theatre
    330 m
  • JoJoBa Spa
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The credit card used for payment at the time of booking must be shown upon check-in. If the credit card holder is not checking in at the property, a credit card authorization will be made upon arrival.
  • The property will pre-authorize the provided credit or debit card upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee180 MYR
  • Distance from city center5 KM
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)50 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • License Id / Local Tax ID/ Entity Name6% GST
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants3
  • Number of rooms 213
  • Room voltage220
  • Year property opened2016
  • Most recent renovation2016
Parking
  • Daily parking fee10 MYR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Kuala Lumpur Shaw Parade from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.4
Location8.4
Service8.8
Value for money8.7
High score for Kuala Lumpur
Rating
9+ Exceptional (393)
8-9 Excellent (115)
7-8 Very Good (143)
6-7 Good (35)
<6 Below Expectation (51)
Time of the year
Mar - May (202)
Jun - Aug (207)
Sep - Nov (175)
Dec - Feb (153)

Show reviews that mention 

Showing 737 verified guest comments
12345
10.0
Exceptional
Sanna from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in February 2020

Great first time stay in KL”

Me and my husband stayed for three nights and it was our first time in KL. We arrived early and they kindly allowed us to check in early. We had a room on the 17th floor with a fab view. Room was clean, comfortable and had all modern amenities including complimentary mineral water daily. Room was also cleaned daily to a high standard. Breakfast was lovely with loads of local and continental choice. There is a prayer room for ladies on floor 6 and men on floor 5. The location is downtown but a 5 minute walk to Berjaya Times Square, and around a 20 minute walk to The Pavilion. Well connected on the metro by station 'Imbi' which is a ten minute walk away. There's a rooftop pool and bar on 20th floor as well as gym. We were able to use the facilities after check out as we had a late flight and they also kindly looked after our luggage whilst we explored the last day. Minimart across the road and fab place called Ali food Corner where all the locals go - their nasi goreng and teh tarik are a must! Thank you for the fab stay.

Reviewed February 17, 2020

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10.0
Exceptional
Peter from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in March 2019

A welcome surprise ”

Good location. The location is excellent for assessing the city. Very clean and the breakfast is lovely and good choice. We usually stay in smaller places but we were impressed with mercure. The rooftop pool and gym is lovely. Staff were very helpful and pleasant. After a busy day in the city was nice to come back and chill. Would definitely stay here again and recommend it. Thanks guys.

Reviewed March 30, 2019

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Dear Peter , We very much appreciate your full 10 marks ratings and awesome comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Responded April 04, 2019
Mercure Kuala Lumpur Shaw Parade
10.0
Exceptional
Joelle from Malaysia
Couple
Deluxe Room
Stayed 2 nights in May 2019

Love this hotel ”

Hotel is very strategically located cos its near to ICC Pudu and its lower ground building are shopping and eating places. The staffs were very friendly and pleasant people. We stayed in the deluxe room. Its really really very nice to stay in. The comfy huge bed and soft pillows!! Plus you get to take many selfie at nice places cos you can directly see twin Tower and kl Tower and some tall colourful building through the windows. Breakfast is the usual type in hotels. Overall,i would definitely return to stay here again if there's any function in Pudu or bukit bintang place.

Reviewed May 27, 2019

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10.0
Exceptional
Rosita from Singapore
Solo traveler
Deluxe Room
Stayed 1 night in October 2019

Perfect & comfortable room. Amazing staffs”

Credits to Wilson & Wong for assisting in an early check in though it was only 12noon. I arrived in KL on an early flight and ready to leave my luggage with them before I head out. They gotten me a room just so I could freshen up before starting my day out in KL. Thank you guys.

Reviewed October 16, 2019

See room deals

10.0
Exceptional
Siddiq from Singapore
Group
Deluxe Room
Stayed 2 nights in June 2019

Very new feel, clean and good size room”

Room was clean and updated and very big for the price. location just behind Berjaya times square which is not so near yet not that far to the town area. Only thing is the buffet spread can be a little better.

Reviewed July 02, 2019

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10.0
Exceptional
Steve from Thailand
Couple
Executive Room 1 Queen Bed
Stayed 3 nights in May 2019

Delightful!”

Perfect location for a few days of relaxation in KL. Tour Desk helpful and of good value, hotel staff friendly and helpful, too. One block away from the huge Times Square Shopping Mall, filled with restaurants, shops of all goods, supermarket, and even a giant indoor theme park for the kids. I'll certainly stay there again on our next trip to KL.

Reviewed May 14, 2019

See room deals

10.0
Exceptional
NORFADZILAH from Malaysia
Family with young children
Deluxe Twin Beds
Stayed 1 night in July 2022

POOL IS GOOD”

Nice hotel, clean, good staff, have parking space 👍🏻👍🏻👍🏻 The best part is the pool at level 12th !! Very clean and has nice view

Reviewed July 05, 2022

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Dear NORFADZILAH, Thank you very much for the full 10.0 score for us during your stay recently. Such positive comments can only motivate all of us to continue to give our best to all our guests. We look forward to welcome you back to Mercure Kuala Lumpur Shaw Parade. Thank you. Cindy Yeoh General Manager

Responded July 06, 2022
Mercure Kuala Lumpur Shaw Parade
10.0
Exceptional
Anna-Carina from Australia
Couple
Deluxe Room
Stayed 2 nights in October 2019

Best value for money in KL”

We always stay at the Mercure when in KL, which is at least once a year. We love the fact it’s near local eateries and only a 15MYR cab ride from KL Sentral. The rooms are 5 star and staff always superb. Lovely roof top pool. Only downer are the prices for drinks at bar. Other than that: Thumbs up!

Reviewed October 14, 2019

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Dear Anna-Carina, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Responded December 26, 2019
Mercure Kuala Lumpur Shaw Parade
10.0
Exceptional
Nurul from Singapore
Family with young children
Deluxe Room
Stayed 3 nights in March 2019

Brilliant facilities and service”

A few minutes walk to Berjaya Times Square. A few kilometres walk from Kenanga Wholesale Centre. Brilliant service from staffs who showed initiative to assist u, greet u and also friendly. The facilities are quite new and well maintained. Our first time this round and wont hesitate to come again for more in the future.

Reviewed March 21, 2019

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Dear Nurul, We very much appreciate your 10/10 full marks on ratings and informative comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Responded March 21, 2019
Mercure Kuala Lumpur Shaw Parade
10.0
Exceptional
Saurabh from India
Family with young children
Deluxe Room
Stayed 4 nights in May 2019

Great Hotel with the politest staff”

Pros:- Location Convenient room size and design Best view from the hotel Rooms Cleanliness Polite and efficient staff Cons:- Travel desk quotes expensive rates so I suggest to download grab and use taxi for all local travel Variety of food in the Menu. So once again I suggest to use Grab for food ordering.

Reviewed May 30, 2019

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10.0
Exceptional
Lim from Malaysia
Couple
Deluxe Room
Stayed 1 night in June 2022

Good location. Near Bukit Bintang area”

Good location. Near BBCC. Very clean. Parking charged RM10 per day. But most of the shop in Shaw Mall are closed. Only a few restaurant still open .

Reviewed June 22, 2022

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Dear Lim, Thank you very much for the full 10.0 score for us during your stay recently. Such positive comments can only motivate all of us to continue to give our best to all our guests. We look forward to welcome you back to Mercure Kuala Lumpur Shaw Parade. Thank you. Cindy Yeoh General Manager

Responded July 06, 2022
Mercure Kuala Lumpur Shaw Parade
10.0
Exceptional
Sri from Singapore
Family with teens
Deluxe Twin Beds
Stayed 2 nights in December 2018

Exceptional”

5mins walk to berjaya times square. Buffet was awesome. No rush or bad crowds. The calmness of the place is awesome. Stuff was friendly and accomodate us eventhought we reached at 1am. Will recommend this hotel if you are going berjaya times square.

Reviewed May 19, 2019

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9.6
Exceptional
Bharathi from Singapore
Couple
Deluxe Room
Stayed 4 nights in March 2019

Hotel design modern and stylish. Extremely well maintained and clean. Staff very courteous. ”

We stayed here 4 nights and we had such a splendid time. Room was superb best i have seen in recent years. Bed super comfy. 3 minute walk to berjaya times square. There is a indian coffeeshop just outside the hotel which closes late and food was superb there. We ate there almost everyday and price was low. You wont regret booking this hotel

Reviewed March 24, 2019

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Dear Bharathi, We very much appreciate your awesome comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Responded March 26, 2019
Mercure Kuala Lumpur Shaw Parade
10.0
Exceptional
Inah
Couple
Deluxe Twin Beds
Stayed 3 nights in August 2019

Perfect”

Everything about this hotel was flawless. The elevators were always available and the hotel was extremely clean. I would definitely stay here again.

Reviewed August 07, 2019

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10.0
Exceptional
Griffin from Singapore
Family with teens
Deluxe Room
Stayed 2 nights in September 2019

Exceptional”

Hotel staff was friendly and helpful especially Ms Toh for her great hospitality. Even though the hotel is located near the shopping malls, it is still more convenient to get around with a car. For those driving, it costs RM10 for a 24hr parking ticket at the hotel.

Reviewed September 16, 2019

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10.0
Exceptional
Kristian from Philippines
Solo traveler
Deluxe Twin Beds
Stayed 2 nights in August 2019

Love everything about the place”

Friendly staff, nice and clean room. Yummy breakfast. So comfy during my stay here. Will definitely go back!

Reviewed August 30, 2019

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10.0
Exceptional
Yii from Malaysia
Couple
Deluxe Room
Stayed 1 night in April 2019

Clean, friendly staff, comfortable bed”

Besides clean and comfortable bed, location of the hotel is very near to Berjaya Times Square and other nice local chinese delicacies. Thumbs up.

Reviewed May 14, 2019

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10.0
Exceptional
Marinawati
Solo traveler
Deluxe Room
Stayed 3 nights in November 2019

Wonderful”

Its my second time at this hotel and I will always stay at this hotel as long as they maintain the standard of this hotel. Small hotel, small pool but Perfect location. Lovely and helpful staff and Clean room. I will be back again

Reviewed November 12, 2019

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10.0
Exceptional
Mandy from Singapore
Couple
Deluxe Room
Stayed 1 night in January 2020

Second stay ”

My second time staying here and will be back again. Staff was friendly and always smiling. Rooms are clean and comfortable.

Reviewed January 27, 2020

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9.6
Exceptional
Ravenald from Malaysia
Solo traveler
Deluxe Room
Stayed 4 nights in June 2022

Why should I go back to Mercure?! ”

Because I want to!!! The location is smacked right in the center of the City Center and you can never go wrong with that. It's tucked in the area just right outside the noisy tourist area but very accessible to everything. Public transportation, mall, food, events and a whole lot more!!! Another reason why I'm going back is Joyce! Super friendly, accommodating, makes you feel at ease and most of all empowered to make decisions on her own. I had a request that she generously gave into. A super small one but made a huge impact on my stay. She's a keeper! Will definitely go back and stay longer!

Reviewed June 07, 2022

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Dear Ravenald, Wow! Thank you very much for your awesome comments! It is so nice to read Joyce's name who stood out and I will definitely share this with her and rest of our team, We look forward to next visit, till then stay safe! Thank you. Cindy Yeoh General Manager

Responded June 10, 2022
Mercure Kuala Lumpur Shaw Parade
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