Mercure Kuala Lumpur Shaw Parade
Deluxe 1 Double Bed - Bed Mercure Kuala Lumpur Shaw Parade
 Mercure Kuala Lumpur Shaw Parade
Lobby Mercure Kuala Lumpur Shaw Parade
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8.4
Excellent
7.4% this month
/10
(868 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Jalan Ampang70 m
  • Jalan Pudu Road300 m
  • Golden Screen Cinemas in Golden Triangle310 m
  • Cosmo's World320 m
  • Ampang Bowl320 m
  • Berjaya Times Square320 m
  • Cosmo’s World Theme Park Theatre330 m
  • JoJoBa Spa330 m
  • Neway330 m
  • Borders Shop340 m
  • Free Wi-Fi

    Mercure Kuala Lumpur Shaw Parade

    152, Jalan Changkat Thambi Dollah, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
    "Staff very friendly especially Mr. Wilson Tan who checked us in and was very professional, accommodating and caring."
    siow - January 6, 2019
    Exceptional reputation
    Recommended by 97% of guests
    Fantastic breakfast
    91% positive mentions
    • 420 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Don't miss out!

    10 travelers are looking at this property right now | 4 travelers have booked today.

    Property ranking|Compared to 13,261 Kuala Lumpur properties
    See all rankings
    Service score
    8.5/10
    Cleanliness score
    8.8/10
    Review score - United States
    8.8/10
    Value for money score
    8.6/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Value for money8.6
    Distance to city center5 KM
    Location rating8.2
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.6 km

    Rooms available at Mercure Kuala Lumpur Shaw Parade

    Executive Room 1 Queen Bed
    Executive Room 1 Queen Bed
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe 1 Double Bed
    Deluxe 1 Double Bed
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin Beds
    Deluxe Twin Beds
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Privilege Room
    Privilege Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Privilege Double Room
    Privilege Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Executive Queen Room
    Executive Queen Room
    ...
    • Shower
    • 1 king bed
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • Bathtub
    Enter dates to see prices
    Double Premier
    Double Premier
    ...
      Enter dates to see prices

      What people love about Mercure Kuala Lumpur Shaw Parade

      • 7.6
        Very good
        Cleanliness

        "Room comfortable, clean."

        siow

        |

        January 6, 2019

      • 10.0
        Exceptional
        Location

        "Location is good , near shop mall change cash easy"

        Tzuyu

        |

        August 31, 2018

      • 6.0
        Review score
        Spaciousness

        "Room is spacious and very comfortable."

        Steven

        |

        August 31, 2018

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      More about Mercure Kuala Lumpur Shaw Parade

      More about Mercure Kuala Lumpur Shaw Parade

      8.0
      Very good

      "Always nice place to stay in KL"

      Mark

      |

      December 7, 2018

      An overview

      Show less

      What they offer

      10.0
      Exceptional
      Cleanliness

      "The room is clean, beds are comfortable."

      Wenda

      |

      December 25, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      American cuisine
      American cuisine
      Cafe Dola
      290 m American, Australian, European
      Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
      360 m American, Italian, Pizza
      Big Apple Restaurant
      400 m American, Asian, International
      Asian cuisine
      Asian cuisine
      hee lai ton (pudu) sdn bhd
      50 m Asian, Chinese
      Purple Cane
      50 m Asian, Chinese, Malaysian
      Wong Kee Hai Lam Chicken Rice & Roast Pork
      160 m Asian, Chinese, Malaysian
      Chinese cuisine
      Chinese cuisine
      Keong Kee Herbal Soup
      40 m Chinese, Street food
      Restoran 168
      60 m Chinese
      Yap Hup Kee
      130 m Chinese

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of Mercure Kuala Lumpur Shaw Parade from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (868)Booking.com Reviews (264)
      8.4
      /
      10
      Excellent
      7.4% this month
      Cleanliness8.8
      Facilities8.1
      Location8.2
      Service8.5
      Value for money8.6
      Rating
      9+ Exceptional (161)
      8-9 Excellent (63)
      7-8 Very Good (76)
      6-7 Good (21)
      <6 Below Expectation (28)
      Time of the year
      Mar - May (146)
      Jun - Aug (97)
      Sep - Nov (51)
      Dec - Feb (55)
      All guests (868)
      All room types
      All languages

      Show reviews that mention 

      Showing 349 verified guest comments
      12345
      9.6
      Exceptional
      Terence from Malaysia
      Solo traveler
      Deluxe Twin Beds
      Stayed 1 night in July 2019

      Everything excellent”

      Everything excellent, fast check in and check out, room is very clean, mattress and pillow are so comfort, breakfast is tasty but the variety can be improve. Room price is very competitive if book at Agoda. Staffs are very kind and always carry a smile. Highly recommended this hotel.

      Reviewed July 24, 2019
      8.8
      Excellent
      Nuttha from Thailand
      Business traveler
      Deluxe 1 Double Bed
      Stayed 5 nights in June 2019

      Excellent”

      Nice area and good hotel facility.

      Reviewed July 25, 2019
      10.0
      Exceptional
      Chris from Singapore
      Couple
      Deluxe Twin Beds
      Stayed 2 nights in July 2019

      Great Great Great”

      Good location, comfy beds nice big rooms..... simply great value

      Reviewed July 25, 2019
      10.0
      Exceptional
      Chris from Singapore
      Couple
      Deluxe 1 Double Bed
      Stayed 2 nights in July 2019

      Great Value”

      Very good value. Good location. Walking distance to many restaurants and shops. Great comfy rooms and beds. Highly rrecommended.

      Reviewed July 23, 2019
      8.4
      Excellent
      Lu from Malaysia
      Couple
      Deluxe 1 Double Bed
      Stayed 1 night in April 2019

      new hotel”

      hotel quite new n modern design.....nice view at night for TRX building.....new hotel but floor mat many stain.....need improve! near to many popular shopping mall

      Reviewed July 22, 2019
      9.2
      Exceptional
      ENG from Malaysia
      Business traveler
      Deluxe Twin Beds
      Stayed 1 night in June 2019

      1st time stay with warmest greetings received”

      1st time stay in this hotel, during our check-in, we received great greetings from the stuffs. Good location to travel around ( either taxi or grab ) KL city. The breakfast simple but taste good, its just the space bit compact...

      Reviewed June 23, 2019
      10.0
      Exceptional
      Joelle from Malaysia
      Couple
      Deluxe 1 Double Bed
      Stayed 2 nights in May 2019

      Love this hotel ”

      Hotel is very strategically located cos its near to ICC Pudu and its lower ground building are shopping and eating places. The staffs were very friendly and pleasant people. We stayed in the deluxe room. Its really really very nice to stay in. The comfy huge bed and soft pillows!! Plus you get to take many selfie at nice places cos you can directly see twin Tower and kl Tower and some tall colourful building through the windows. Breakfast is the usual type in hotels. Overall,i would definitely return to stay here again if there's any function in Pudu or bukit bintang place.

      Reviewed May 27, 2019
      9.2
      Exceptional
      Ring from Malaysia
      Couple
      Deluxe 1 Double Bed
      Stayed 2 nights in May 2019

      Overall is good ”

      Nice bed nice pillow, nice rooftop view during night time. The hotel location is very prime and convenient, many nice and authentic local foods surround the hotel. The only cons is , room to room soundproof is quite bad. Overall is very good stay experience.

      Reviewed May 21, 2019
      10.0
      Exceptional
      Sri from Singapore
      Family with teens
      Deluxe Twin Beds
      Stayed 2 nights in December 2018

      Exceptional”

      5mins walk to berjaya times square. Buffet was awesome. No rush or bad crowds. The calmness of the place is awesome. Stuff was friendly and accomodate us eventhought we reached at 1am. Will recommend this hotel if you are going berjaya times square.

      Reviewed May 19, 2019
      8.4
      Excellent
      Chin from Singapore
      Solo traveler
      Executive Room 1 Queen Bed
      Stayed 5 nights in May 2019

      Nice and Clean”

      Hotel is nice and clean, 5 mins walk to Berjaya Times Square. Many eatery around, 24/7 convenience store is just opposite the road. Nice check in arrangement, with guest being seated rather than standing. Nice rooftop swimming pool & gym with a great view. Breakfast was rather simple for an international chain. Place seems to be popular with tour groups, seen different groups of tourists everyday we were in hotel. Many tourists are from Hong Kong, China.

      Reviewed May 13, 2019
      10.0
      Exceptional
      Siddiq from Singapore
      Group
      Deluxe 1 Double Bed
      Stayed 2 nights in June 2019

      Very new feel, clean and good size room”

      Room was clean and updated and very big for the price. location just behind Berjaya times square which is not so near yet not that far to the town area. Only thing is the buffet spread can be a little better.

      Reviewed July 02, 2019
      9.6
      Exceptional
      Bharathi from Singapore
      Couple
      Deluxe 1 Double Bed
      Stayed 4 nights in March 2019

      Hotel design modern and stylish. Extremely well maintained and clean. Staff very courteous. ”

      We stayed here 4 nights and we had such a splendid time. Room was superb best i have seen in recent years. Bed super comfy. 3 minute walk to berjaya times square. There is a indian coffeeshop just outside the hotel which closes late and food was superb there. We ate there almost everyday and price was low. You wont regret booking this hotel

      Reviewed March 24, 2019

      Dear Bharathi, We very much appreciate your awesome comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

      Responded March 26, 2019
      Mercure Kuala Lumpur Shaw Parade
      8.8
      Excellent
      LANGE from Taiwan
      Solo traveler
      Deluxe Twin Beds
      Stayed 4 nights in February 2019

      Good value for money”

      Amazing rooftop pool and clean spatious rooms. The breakfast was nice with lots to choose from, but the chefs might want to add a bit more flavor to the dishes as some were quite bland. The staff was amazing though! And I really enjoyed using the free shuttle (only one way) to Central Market & The Pavilion.

      Reviewed February 10, 2019

      Dear Lange, First of all, thank you for your support! We appreciate your detailed and positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

      Responded February 21, 2019
      Mercure Kuala Lumpur Shaw Parade
      8.0
      Excellent
      Jonathan from Singapore
      Group
      Deluxe Twin Beds
      Stayed 2 nights in July 2019

      Very new hotel and friendly staff”

      Bed was very comfortable and we had a restful sleep. Staff were friendly and helpful throughout stay. Breakfast was simple and could use more variety. In overall, a great stay and will be back.

      Reviewed July 20, 2019
      8.0
      Excellent
      Chun from Malaysia
      Business traveler
      Deluxe 1 Double Bed
      Stayed 2 nights in March 2019

      Very good”

      variety of breakfast suitable for those who want balanced diet

      Reviewed July 02, 2019
      10.0
      Exceptional
      Saurabh from India
      Family with young children
      Deluxe 1 Double Bed
      Stayed 4 nights in May 2019

      Great Hotel with the politest staff”

      Pros:- Location Convenient room size and design Best view from the hotel Rooms Cleanliness Polite and efficient staff Cons:- Travel desk quotes expensive rates so I suggest to download grab and use taxi for all local travel Variety of food in the Menu. So once again I suggest to use Grab for food ordering.

      Reviewed May 30, 2019
      10.0
      Exceptional
      Steve from Thailand
      Couple
      Executive Room 1 Queen Bed
      Stayed 3 nights in May 2019

      Delightful!”

      Perfect location for a few days of relaxation in KL. Tour Desk helpful and of good value, hotel staff friendly and helpful, too. One block away from the huge Times Square Shopping Mall, filled with restaurants, shops of all goods, supermarket, and even a giant indoor theme park for the kids. I'll certainly stay there again on our next trip to KL.

      Reviewed May 14, 2019
      8.0
      Excellent
      wi from Indonesia
      Couple
      Deluxe Twin Beds
      Stayed 2 nights in January 2019

      good value of money”

      the service is good, hv free shuttle to pavillion and chinatown,..but it would be nice the hotel provide drop off and pick up cause is the very difficult to get taxi and grab at this both area during the hours that they drop us especially pavillion area

      Reviewed January 21, 2019

      Dear Wi, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

      Responded February 21, 2019
      Mercure Kuala Lumpur Shaw Parade
      10.0
      Exceptional
      Sik from Singapore
      Couple
      Deluxe Twin Beds
      Stayed 1 night in December 2018

      Exceptional”

      This hotel is very new, prime location, walking distance to Times Square and shopping malls, and restaurants. The bed is very comfortable, and with soft and hard pillows for guest to choose. Only parking has to pay RM10 for 24 hours for the hotel guests that they may consider to waive it.

      Reviewed December 19, 2018

      Dear Sik, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

      Responded January 11, 2019
      Mercure Kuala Lumpur Shaw Parade
      8.0
      Excellent
      Jin from Malaysia
      Couple
      Deluxe 1 Double Bed
      Stayed 1 night in September 2018

      Comfy room and good breakfast”

      The bed was so comfy. Toilet was clean but the wiring finishing work in the toilet could have done better. Curtain has blood? stain on it. Pool was a bit small. Breakfast was good! We love the pineapple fried rice so much. Overall a pleasant stay!

      Reviewed September 24, 2018

      Dear Ms. Jin, Thank you for staying with us during your recent trip to Kuala Lumpur. I am glad to hear that you had a pleasant stay with us and thank you once again for commending the pineapple fried rice, our chef's are thrilled to read your review. I have also shared your review with the maintenance team who have immediately fixed the wiring and the housekeeping team have cleaned thoroughly the curtain in the room too. Ms. Jin, thank you in advance for allowing us to improve our services and we look forward to welcoming you back to the hotel in the near future. Sincerely, Cindy Yeoh General Manager

      Responded October 17, 2018
      Mercure Kuala Lumpur Shaw Parade
      12345
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      Mercure Kuala Lumpur Shaw Parade
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      • Excellent location
      • Pavilion Kuala Lumpur
      • Imbi Monorail Station is within 0.44 km