Mercure Kuta Bali
Newly renovated

Mercure Kuta Bali

Kuta Beach Street 10 X Br Pande Mas, Kuta, Bali, Indonesia, 80361
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Deluxe Ocean View Double - Room plan Mercure Kuta Bali
Deluxe Ocean View Double - Room plan
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    Interior view Mercure Kuta Bali
    Deluxe Ocean View Double - Room plan Mercure Kuta Bali
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     Mercure Kuta Bali

    Guest reviews

    7.8
    Very good
    /10
    (2196 reviews)See what guests said
    10.0
    Exceptional

    "Definitely value for money for the location wise."

    Zuraidah

    -

    December 3, 2018

    7.7
    Very good cleanliness
    Recommended by 90% of guests

    Property highlights

    • Airport transfer

    • 50 meters to the beach

    • Currency exchange

    • Located in heart of Bali

    6 travelers are looking at this property right nowBook now before it's too late!
    Exceptional
    Location
    9.1
    See map
    Exceptional location - 50 meters to the beach
    Popular neighborhood
    Nearby
    Popular
  • KutaBEX80 m
  • Kuta Beach220 m
  • GP Bali Tour - Day Tours & Activities270 m
  • Kuta Shopping Street290 m
  • Kapal Laut380 m
  • Kuta Square390 m
  • Kuta Art Market410 m
  • Kuta Leather and Tailor410 m
  • Central Wave Painting430 m
  • Beachwalk Shopping Center470 m
  • Value for money7.3
    Distance to city center5.0 km
    Location rating9.1
    Nearest airportNgurah Rai International Airport (DPS)
    Distance to airport2.4 km
    Select your room
    7.6
    Very good
    Room comfort & quality
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin Balcony
    Deluxe Twin Balcony
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Deluxe Ocean View Double
    Deluxe Ocean View Double
    ...
    • Room size: 27 m²/291 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Deluxe Double Room with Balcony and Free Benefit
    Deluxe Double Room with Balcony and Free Benefit
    ...
    • Room size: 27.5 m²/296 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Deluxe Balcony Double
    Deluxe Balcony Double
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Twin Beds
    Deluxe Twin Beds
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Deluxe Twin Room with Balcony and Free Benefit
    Deluxe Twin Room with Balcony and Free Benefit
    ...
    • Room size: 27.5 m²/296 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Deluxe Double Room - Ocean Side
    Deluxe Double Room - Ocean Side
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin Room with Free Benefit
    Deluxe Twin Room with Free Benefit
    ...
    • Room size: 27.5 m²/296 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Have a question for Mercure Kuta Bali?

    What people love about the property

    • 9.6
      Exceptional

      "The hotel's infinity pool overlooking Kuta beach is amazing."

      nicanor

      |

      April 21, 2018

    • 8.0
      Very good

      "Everything is great in there"

      Selvia

      |

      November 12, 2018

    • 8.0
      Very good

      "A nice hotel."

      Vicente

      |

      April 14, 2018

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    More about Mercure Kuta Bali

    More about Mercure Kuta Bali

    9.6
    Exceptional

    "The front desk is super helpful."

    Pui K.

    |

    May 30, 2018

    An overview

    Show less

    What they offer

    7.6
    Very good

    "Whats great for this hotel is the location and also their st..."

    Rina

    |

    June 8, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Warong Miyabi
    2.5 km Indonesian, International
    Caviar Cafe
    4.8 km Indonesian, Seafood
    American cuisine
    American cuisine
    Dairy Queen
    120 m American
    Infamy
    120 m American, Asian, Italian
    Excelso Cafe
    190 m American, Cafe, Contemporary
    Asian cuisine
    Asian cuisine
    Raja Bebek
    190 m Asian, Indonesian
    Bali Colada
    300 m Asian, Australian, Indonesian
    Tapeo
    500 m Asian, Australian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

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    Real reviews from real guests

    Agoda Reviews (2196)Booking.com Reviews (793)
    7.8
    /
    10
    Cleanliness7.7
    Facilities7.7
    Location9.1
    Room comfort and quality7.6
    Service7.7
    Value for money7.3
    Provided by verified guests of Agoda
    All languages
    All guests (2196)
    All room types

    Show reviews that mention 

    Showing 1986 verified guest comments
    12345
    8.4
    Excellent
    Apitsada from Thailand
    Couple
    Deluxe Balcony Double
    Stayed 3 nights in January 2019
    The right choice for Kuta ”
    We stayed here for 3 nights in the deluxe balcony room. The room has partial seaview. The price is slightly high considering the location tho. Its only 5mins walk to Beachwalk Mall. Stunning sunsets from the 4th floor infinity pool. Breakfast were all okay. The only issue during our stay was that the floor was sticky and sandy even right after room cleaning. Will come back to stay here again anyway.
    Reviewed February 01, 2019
    Dear Apitsada, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded February 04, 2019
    Mercure Kuta Bali
    8.8
    Excellent
    Nathan from Canada
    Business traveler
    Superior Double Room
    Stayed 1 night in January 2019
    Beautiful hotel in the hood”
    Property was very nice and well kept. Staff were great and very friendly. The spa had the best massage I’ve had in years. Only con with this property is he area it’s in. The beach is only for surfing, as it’s very dirty and full of trash. The locals in this area harasse you begging for money or trying to sell you drugs. It’s too bad that a beautiful place like Bali, feels like 3rd world country you are scared to walk the streets at night. I had a great stay and a good time, but this isn’t the area of Bali for everyone.
    Reviewed January 25, 2019
    Dear Nathan, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded January 30, 2019
    Mercure Kuta Bali
    8.0
    Excellent
    cecilia from Singapore
    Couple
    Superior Twin Room
    Stayed 1 night in January 2019
    EXCELLENT ”
    Strategic location. Awesome infinity pool that faces the beautiful kuta beach. Very clean and well maintained. Helpful staff. Alongside all the eateries and shopping belt. Very convenient! Will want to come back the next Bali visit.
    Reviewed January 24, 2019
    Dear cecilia, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded January 30, 2019
    Mercure Kuta Bali
    8.4
    Excellent
    SITI from Singapore
    Couple
    Stayed 2 nights in November 2018
    Awesome location in Kuta, good hotel”
    Awesome location in Kuta beach, just across the beach, close to beach walk mall and shops. Sunset from the pool facing the beach is very pretty. Clean room. Polite and helpful staffs. Breakfast is good with nice view. Hotel staffs suprised my husband with birthday cake, which is sweet. Overall is a good hotel.
    Reviewed November 27, 2018
    Dear SITI, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded November 29, 2018
    Mercure Kuta Bali
    9.6
    Exceptional
    Kaylee from Australia
    Couple
    Deluxe Ocean View Double
    Stayed 4 nights in January 2019
    Great hotel ”
    Loved staying at the Mercure Kuta. The infinity pool was great, the Newley renovated rooms were well laid out and modern. The only negative I had was the breakfast. It is definitely more suited for the locals, therefore options were authentic (no bacon because of halal). Limited western options compared to previous hotels I’ve stayed in Bali, but still enjoyable. Will be staying at this hotel again.
    Reviewed February 05, 2019
    Dear Kaylee, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded February 07, 2019
    Mercure Kuta Bali
    8.8
    Excellent
    sumiati from Indonesia
    Business traveler
    Stayed 1 night in April 2018
    Good”
    Very Nice hotel
    Reviewed February 11, 2019
    Dear Sumiati, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded February 13, 2019
    Mercure Kuta Bali
    8.8
    Excellent
    sumiati from Indonesia
    Business traveler
    Stayed 1 night in April 2018
    Great Stay”
    The hotel is in front of the Kuta Beach
    Reviewed February 11, 2019
    8.8
    Excellent
    SINYI from Australia
    Couple
    Superior Twin Room
    Stayed 2 nights in February 2019
    Good location but a bit aged”
    Overall nice and clean but there are stains on pillow cases and bed sheets. Great view at the infinite pool.
    Reviewed February 09, 2019
    Dear Sinyi, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded February 13, 2019
    Mercure Kuta Bali
    8.4
    Excellent
    Ganda from Indonesia
    Couple
    Superior Double Room
    Stayed 1 night in January 2019
    Great hotel with perfect location”
    Well maintenance hotel with great locations
    Reviewed January 29, 2019
    Dear Ganda, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded January 30, 2019
    Mercure Kuta Bali
    3.2
    Novi from Australia
    Couple
    Superior Twin Room
    Stayed 1 night in January 2019
    Stay away from this dirty hotel”
    I have been staying in other mercure and this us the worse mercure ever!!!! Its veryyyyyy dirtyyyyyyy and smelly. I need to order room spray straight away we open the door. And the shower is moldy and pain in the arse to take shower. If its $40 hotel i wouldnt complain, but for $100 i would expect a cleanliness Stay away from this hotel!!!!
    Reviewed January 19, 2019
    Dear Novi, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager
    Responded January 23, 2019
    Mercure Kuta Bali
    6.4
    Good
    SUDHEERA from Sri Lanka
    Group
    Superior Double Room
    Stayed 1 night in January 2019
    Mishandling of credit card”
    The hotel has a policy of keeping a credit card as a guarantee but would not tell you that they are going to swipe your card for 300;000 rupiah.Only when I got a sms from my bank that I was alerted. Staff should be trained to deal with a customer better informing exactly what they are doing with your credit card rather than swiping it without your consent.
    Reviewed January 19, 2019
    Dear SUDHEERA, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager
    Responded January 23, 2019
    Mercure Kuta Bali
    10.0
    Exceptional
    Lorean from Philippines
    Couple
    Stayed 3 nights in May 2018
    The best HOTEL in Bali”
    hotel price was very cheap but the accommodation and services were indeed comparable to a high class hotel. stayed there for four days and all their staff were friendly and very efficient. Their swimming pool is strategically located at the 4rth floor, it gave us a good privacy and a nice view of the beach. Very Good Service and will definitely be coming back to bali specifically Mercure Kuta Hotel
    Reviewed May 16, 2018
    Dear Lorean, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded May 25, 2018
    Mercure Kuta Bali
    9.6
    Exceptional
    nicanor from United States
    Group
    Deluxe Ocean View Double
    Stayed 2 nights in April 2018
    Best infinity pool overlooking Kuta beach”
    The hotel's infinity pool overlooking Kuta beach is amazing. Kuta beach is just across the street. One gets an excellent sunset view by the pool or on the beach itself. When booking, specify 4th floor where the pool is. 3rd and 2nd floor rooms may have balconies but not much view or benefits with those balcony views. There are lots of restaurants around the hotel area. The hotel also offers a breakfast box for those checking out early. Be aware that the hotel is inflexible with check in time even if there are rooms available. I knew these because they showed me the room. This i think is somewhat dumb. Kuta beach is beautiful in pictures and popular with surfing wanna be. Otherwise, the beach quality and water quality is bad (you see baby diapers and trash all over). The hotel overall is still a good place to stay while in Kutw beach.
    Reviewed April 21, 2018
    Dear nicanor, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded April 27, 2018
    Mercure Kuta Bali
    6.8
    Good
    Firdaus from Indonesia
    Family with young children
    Stayed 1 night in January 2019
    STD”
    STD
    Reviewed February 06, 2019
    Dear Firdaus, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager
    Responded February 07, 2019
    Mercure Kuta Bali
    9.2
    Exceptional
    Ninnadda from Thailand
    Family with teens
    Deluxe Ocean View Double
    Stayed 1 night in January 2019
    Best Location ”
    Best location, best bed & pillow, you’re gonna love it
    Reviewed January 06, 2019
    Dear Ninnadda, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded January 11, 2019
    Mercure Kuta Bali
    8.4
    Excellent
    Natalia from Indonesia
    Solo traveler
    Stayed 1 night in February 2018
    The place is so strategist. The room is so clean, tidy. ”
    Cons : when first arrived to check in, the receiptionist who is a girl that time, so unfriendly, bad attitude. Keep busy with her line phone. Ow ya, she even didnt tell us in details about where to have the bfast, time for Bfast. Pros : location near the kuta beach, and near restaurants, shopping center, and local stores to buy souvenirs.
    Reviewed February 05, 2018
    Dear Natalia, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. And I am sorry for our bad service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded February 06, 2018
    Mercure Kuta Bali
    10.0
    Exceptional
    Sophia from Singapore
    Couple
    Stayed 2 nights in January 2018
    Good location ”
    Value for money. Right in front of the beach. Very friendly staffs. The rooftop pool is spectacular, overlooking the beach. Very convenient location, Starbucks next door, minimart and eatery walking distance.
    Reviewed January 18, 2018
    Dear Sophia, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded January 23, 2018
    Mercure Kuta Bali
    8.4
    Excellent
    Ni
    Solo traveler
    Stayed 3 nights in November 2017
    Good location”
    Very nice location in front of the famous Kuta Beach. A bit difficult to find cheap/local food coz it surrounded by luxury hotels and restaurant. Near malls and market selling balinese clothes, handycraft, souvenirs.
    Reviewed November 06, 2017
    Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
    Responded November 17, 2017
    Mercure Kuta Bali
    10.0
    Exceptional
    Wenxia from Singapore
    Couple
    Stayed 1 night in April 2016
    Cheap n good”
    One thing to rant about is the bathroom. To shower u must get in to the bath tub where there a slope, tot this is quite dangerous for kids or elderly. Breakfast ended quite early at 10am.. More umbrellas at the pool please! Location was good n have a good view of Kuta Beach.
    Reviewed April 05, 2016
    Dear Wenxia, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager
    Responded January 23, 2018
    Mercure Kuta Bali
    8.0
    Excellent
    Wan from Indonesia
    Solo traveler
    Stayed 1 night in December 2015
    very easy to do beach walking and sport”
    hotel location, swimming pool, staff performance
    i love this time stay in Mercure Kuta Bali. when check in, the staff performance very good. very fast in helping me to finish the check in process. and also warm full. the room size is acceptable. its just the bath room feel like a little bit oldie. the bathtub position a little bit hard to enter and a little dangerous to get out from after finished take bath. so have to be more carefully when get our from the bathtub. the hotel location is perfect. just in front of the kuta beach so its very very easy and convenience to do afternoon walk in kuta beach sands. love it so much. the pool in the roof top also easily to get beach and sea view. very nice. the breakfast also match my taste. very very good. its just the coffee taste looks like instant coffee. will be perfect if the black coffee not instant coffee.
    Reviewed December 18, 2015
    12345
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    Mercure Kuta Bali
    |Very good 7.8
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    • Exceptional location
    • Kuta Beach