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Mercure Kuta Bali

"I asked early check in at 1 pm because my kid has been tired from airport and the staff was very keen to help."

intan - February 23, 2020
Deluxe Ocean View Double - Guestroom Mercure Kuta Bali
Lobby Mercure Kuta Bali
Interior view Mercure Kuta Bali
See all 63 photos

Mercure Kuta Bali

Kuta Beach Street 10 X Br Pande Mas, Kuta, Bali, Indonesia, 80361 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Kuta Beach
Within 320 m of property
See map
Popular landmarks
Centerstage Lobby Bar 30 m
KutaBEX 80 m
Pura Batu Bolong 110 m
Chemist 230 m
Bali Sea Turtle Society (BSTS) 240 m
GP Bali Tour - Day Tours & Activities 270 m
Janoko Tailor 270 m
Kingdom Leather and Tailor 270 m
Kuta Shopping Street 290 m
Poppies Lane 1 310 m
Nearby landmarks
Kuta Beach 320 m
Waterbom Bali 800 m
Seminyak Beach 3.49 km
Sanur Beach 10.32 km
Nusa Dua Beach 11.55 km
Tanah Lot Temple 14.38 km
Uluwatu Temple 15.21 km
Sacred Monkey Forest Sanctuary 24.53 km
Campuhan Ridge Walk 25.94 km
Tegallalang Rice Terrace 34.12 km
9.1

Exceptional

Location rating score

50 meters to the beach
Popular neighborhood
ParkingFREE

This property is in high demand!

5 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • 50 meters to the beach

  • Currency exchange

  • Located in heart of Bali

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Bali every 1 minutes on Agoda.com
Value for money7.4
Distance to city center5.0 km
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport2.9 km

Rooms available at Mercure Kuta Bali

Superior Double Room
Superior Double Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 double bed
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Deluxe Balcony Double
Deluxe Balcony Double
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 queen bed
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Superior Twin Room
Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
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Deluxe Twin Beds
Deluxe Twin Beds
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds and 1 sofa be...
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Deluxe Ocean View Double
Deluxe Ocean View Double
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 1 double bed
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Deluxe Twin Balcony
Deluxe Twin Balcony
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
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Deluxe Ocean View Twin Beds (Up to 2 Adults and 1 Child)
Deluxe Ocean View Twin Beds (Up to 2 Adults and 1 Child)
...
  • Balcony/terrace
  • Non-smoking
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Ramadhan Package - Pay 1 Get 1 Free Superior Room
Ramadhan Package - Pay 1 Get 1 Free Superior Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Deluxe Ocean View
Deluxe Ocean View
...
  • Balcony/terrace
  • Smoking allowed
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JUNIOR SUITE Junior Ocean View Suite, 1 king-size bed (Up to 2 Adults and 2 Children)
JUNIOR SUITE Junior Ocean View Suite, 1 king-size bed (Up to 2 Adults and 2 Children)
...
  • Room size: 36 m²/388 ft²
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Frequently asked questions

What time is check-in and check-out at Mercure Kuta Bali?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Kuta Bali?

Mercure Kuta Bali is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Kuta Bali also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Kuta Bali has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Mercure Kuta Bali?

Mercure Kuta Bali does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Mercure Kuta Bali

  • 9.2
    Exceptional
    Location

    "Surrounded by great places to eat and shop at a walking distance."

    Astuti

    |

    February 18, 2020

  • 8.4
    Excellent
    Location

    "Great location near to the beach and beachwalk mall."

    yenny

    |

    December 30, 2019

  • 9.6
    Exceptional

    "Thanks for upgrading our room to deluxe room."

    Tony

    |

    December 13, 2019

Property ranking|Compared to 10,684 Bali properties
See all rankings
Location score
9.1/10
Room comfort score
7.6/10
Room size
27 sqm.
Review score - United States
7.8/10
Better than
98
%
of Bali properties
Better than
93
%
of Bali properties
Bigger than
92
%
of Bali properties
Better than
91
%
of Bali properties
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Overall rating:
7.9
Very good
3,315 reviews
Read all reviews >
What travelers say they love:
Thank you Mecure Kuta Bali :) really enjoyed my stay and hon...
Erra from Singapore
Couple
More about Mercure Kuta Bali

More about Mercure Kuta Bali

This first class accommodation in Bali is located on the island's most famous beach, surrounded by various options for dining, entertainment, and shopping. The hotel is easy to find on Kuta Beach Street next to the Hard Rock Cafe. It is just a 15-minute taxi ride from Ngurah Rai International Airport. Other tourist areas such as Legian Street, Popies Lane, Kamasutra, Waterbom Bali, and Discovery Mall - Kartika Plaza are all within walking distance. All rooms at the Mercure Kuta Bali are designed in contemporary Balinese style and all come fitted with modern amenities. Whatever the reason for your stay, Mercure Kuta Bali will make your stay a good one.

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Most talked about facilities

Beach
230 mentions
Swimming Pool
209 mentions
Breakfast
68 mentions
Housekeeping
56 mentions

What they offer

9.6
Exceptional
Staff 

"All the staffs are very professional and friendly."

Tony

|

December 13, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Halal
Buffet

Restaurants on site

Alang-Alang Restaurant
Cuisine:American, Asian, Chinese
Menu:Buffet, A-la-carte

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Warong Miyabi
2.5 km Indonesian, International
Caviar Cafe
4.8 km Indonesian, Seafood
American cuisine
American cuisine
Dairy Queen
120 m American
Infamy
120 m American, Asian, Italian
Excelso Cafe
190 m American, Cafe, Contemporary
Asian cuisine
Asian cuisine
Raja Bebek
190 m Asian, Indonesian
Bali Colada
300 m Asian, Australian, Indonesian
Tapeo
500 m Asian, Australian, Indonesian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Mercure Kuta Bali from real guests

Overall rating
7.9
Very good
From 3315 reviews
9.1Location
7.9Service
7.8Cleanliness
Agoda Reviews (2391)Booking.com Reviews (924)
Rating via Agoda7.8
/
10
Cleanliness7.8
Facilities7.7
Location9.1
Room comfort and quality7.6
Service7.8
Value for money7.4
High score for Bali
Rating
9+ Exceptional (320)
8-9 Excellent (463)
7-8 Very Good (694)
6-7 Good (318)
<6 Below Expectation (273)
Time of the year
Mar - May (508)
Jun - Aug (580)
Sep - Nov (471)
Dec - Feb (509)
Don't miss out!Users are booking a place in Bali every 1 minutes on Agoda.com
All guests (2391)
All room types
All languages

Show reviews that mention 

Showing 2068 verified guest comments
12345
10.0
Exceptional
ELLARITA from Philippines
Couple
Superior Double Room
Stayed 1 night in November 2019

Great staff! Reliable during unexpected situations”

I just like to commend your receptionist Mr. ADI WIRAWAN for doing a great great great job. I couldn’t contain my happiness for what he have done for us. Without him, we will not able to make our flight this morning November 3,2019. I would love to recommend Mercure Hotel to all of my friends who will visit Bali to compensate for what Mr. ADI had done for us. This man save our day. During an unexpected situation, these staffs are always ready to help you out. I salute this man not only because he helped us out but also because of his willingness to help foreigners like us. I made a reservation to an agency going to airport but he did not come on time so i asked mr. Adi if its ok to call the driver. I asked him to call twice. Without any hesitations, he called him and asked where the driver has been. He also did not asked me to pay for the telephone bill. Such a great man with great service for the clients. He made an arrangement with the driver so we do not need to pay any money to the taxi. I am really really happy that we make it to our flight just on time. If we go back BALI again, I would love to thank Mr, Adi personally. I am so much grateful. Thank you so much Mr. adi! Thank you so much Mercure Hotel kuta beach front! The location of this hotel is just infront of the BEACH. You heard it right? Just infront. Also, its very walkable to the mall, and convenient to other markets. Also neighborhood of Hardrock Bali. The room is very comfortable and spacious. They have an infinity pool too! It is perfectly convenient from the shops.

Reviewed November 05, 2019

Dear ELLARITA, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded November 07, 2019
Mercure Kuta Bali
9.3
Exceptional
Bethany from United States
Couple
Stayed 3 nights in December 2010

Great location, lovely pool, decent price”

free wifi in the lobby, nice pool on the roof overlooking beach
tremendously more expensive for 3rd person

We stayed for 3 nights at the Mercure Kuta Bali and enjoyed our stay. I would recommend this hotel and would also choose to stay there again. I wish they offered free wifi for the entire hotel or at least that the price wasn't as outrageous but it was helpful that there was free wifi in the lobby if needed. Room was clean, nice balcony, staff friendly and pool was very nice. They need a few more lounge chairs at the pool but because there is a space for both sun and shade in the pool most people simply relax in there. Its not a large pool but its nice because its an infinity pool overlooking the ocean so sunsets are great. I feel like we paid a good price for the service and accommodation value we received.

Reviewed December 11, 2010
9.6
Exceptional
Tahmid
Family with teens
Stayed 2 nights in August 2018

Hands down the BEST HOTEL in Kuta! A true all-rounder in every sector in my opinion!”

Wonderful location, fantastic rooms and facilities, super-swift and satisfying service through an amazing bunch of staff! For me, this hotel is a complete 10/10 except for a few minor flaws. Truly excellent location, just infront of Kuta beach and on top of that they had a Pizza Hut and a Starbucks on each side of the Hotel! 3 mins walk to Kuta square where you'd find Hard Rock Cafe, KFC, Wendy's along the way and most of the other popular local restaurants, bars and shops. If you walk mins to the right side, you'll get Beachwalk - the most gorgeous and premier shopping mall in Bali, with all the branded shops and even a Cinema Theatre. Not to mention you get the 24/7 supershops Circle K and Minimart at a 2 minutes walking distance too. The rooms were undoubtedly awesome - pretty spacious and well furnished, had a 42 inch TV, smooth Air Conditioning, a very large Room Safe (can fit laptops!), Mini Fridge, Telephone, ample charging sockets and a nice balcony. The toilets were very modern and had all the best fittings you could ask for, but the only complaint I have against this hotel is that, the toilets doesn't have any locks on the doors. It sure may be very romantic to walk into the toilet while your Wife is having a shower during your honeymoon stay but honestly it isn't a very pleasant scene to walk into the toilet and having to see your younger brother taking a poo, right? The bar, in my opinion - wasn't that much well equipped with good liquor. But they did have great breakfast and overall good extra amneties. The pool and the terrace were quite easily the high points of this hotel, in my opinion - they were exquisite to be exact. There was this blissful infinity pool overlooking the Kuta beach, and the terrace which had comfortable seats and easybeds lying everywhere so you could just relax by the fresh air of the beautiful sea while enjoying a fuzzy drink with a cigerrete in your hand, ANYTIME! (Accessible 24hrs)... And finally, the best part about Mercure K

Reviewed August 07, 2018

Dear Tahmid, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General manager

Responded August 08, 2018
Mercure Kuta Bali
9.3
Exceptional
Noor from Singapore
Couple
Stayed 4 nights in November 2012

Lovely hotel and service with a smile”

Swimming Pool and ambience of hotel is great!. The receptionist are very cheerful too!.

my 5 days 4 nights stay at mercure kuta bali was very pleasant. all the staff are very friendly!. we took the hotel transfer on our last day to the airport, 1 of my friend got sick and we stopped at the road side cause he wanted to vomit. the driver which was also the hotel reception went to the nearby shop (by foot) to get him a bottle of drink!. great initiative. will definitely stay at mercure kuta again for the next visit at bali. and thanks agoda for the cheap thrills!.

Reviewed December 16, 2012
9.7
Exceptional
CHEELENG from Malaysia
Couple
Stayed 2 nights in May 2009

Relax Holiday”

Hotel staff polite, good location.
I have noting to complain.

Whenever I come to Bali I stay at the Mercure Kuta Hotel. They have a fantastic cafe where u can have buffet breakfast which overlooks the endless swimming pool and Kuta beach. This hotel is very centrally located and such good value. I am suprized that this hotel doesn't charge more. But who's complaining. I enjoy the day spa which is 5 star. Rooms are very clean and comfortable. Staff are very helpful. They have a tour desk adn shop where u can hire surf boards etc... Definetly recomend to stay here

Reviewed May 15, 2009
9.3
Exceptional
Tony from Australia
Couple
Stayed 3 nights in September 2009

Mercure Kuta Bali - Peaceful”

the pool was gorgeous!! the pool area was also very nice and perfect place to just relax without being bothered! best place to watch the sun set!!!!
drinks from the pool area were quite expensive - especially for drinks other than Bintang. the view from our room was not very nice although it would not be the same for all the hotel rooms on the other side of the establishment.

The Mercure Kuta Bali was a very nice hotel to stay in. We felt very secure and the staff were pleasant and helpful. The pool was just magnificent and we spent many afternoons on the balcony to watch the sunset. If you don't mind spending the money, the food was also fantastic - breakfast was great value if you're a big eater. We stayed in two hotels in Kuta, and we truly thought the extra money to stay at the Mercure was well worth it!

Reviewed September 25, 2009
9.3
Exceptional
JING from Malaysia
Couple
Stayed 3 nights in January 2014

superb”

infinity pool, surf school, koi pond

First time surfing and had a wonderful experience. Definite recommendation! Easy access (located right at Mercure Kuta - gorgeous hotel) with very very friendly staffs. Reasonable price (had a private 1 to 1 lesson of 2.5hrs) and second surf equipment rental was 50% off! (board, wet suit, locker, shower room and clean towels included) was just awesome. Best part was basics were just almost 15 mins and it's straight for the waves and ocean! trial and error through real life experience yields better learning and was able to catch the waves very soon. Instructor (Tony) was a great teacher with easy going attitude and provided positive feedback of each takeoff/ ride on positions/ steps/ balance. Enjoyed the whole learning process and felt like I've surfed for almost 5 hrs. Absolutely worth it! Insurance for injury and equipment were also included so no worries should anything happen. Summary: Highly recommended and would definitely go back to this place again ;) Thanks for the wonderful memories and experience

Reviewed January 09, 2014
9.3
Exceptional
Tuan from Vietnam
Couple
Stayed 3 nights in September 2010

Very good hotel”

Good location, good and clean hotel, friendly staff,
No comment

I have been to bali severval times with friends, but this is the first time i stayed in Mercure hotel, im very impressed about the hotel, it is located in a very good location and right at the heart of kuta beach bali. The room and hotel are very clean with beautiful swmimming pool on the 4th floor. The hotel staffs are aslo very friendly, for sure if i have good time i will be back to bali and stay at the Mercure hotel.

Reviewed September 07, 2010
10.0
Exceptional
Lorean from Philippines
Couple
Stayed 3 nights in May 2018

The best HOTEL in Bali”

hotel price was very cheap but the accommodation and services were indeed comparable to a high class hotel. stayed there for four days and all their staff were friendly and very efficient. Their swimming pool is strategically located at the 4rth floor, it gave us a good privacy and a nice view of the beach. Very Good Service and will definitely be coming back to bali specifically Mercure Kuta Hotel

Reviewed May 16, 2018

Dear Lorean, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded May 25, 2018
Mercure Kuta Bali
10.0
Exceptional
sigit from Indonesia
Family with young children
Superior Double Room
Stayed 1 night in April 2012

Great location just near the beach”

Location, Eating place, Best seaview, Near airport

Enjoying very much staying in Mercure, nice location in term of transport, eating place, entertainment and tourist area. Hotel room is very nice with good view, big room, big bed and facility including free internet access in the hotel lobby. The hotel's location is also near airport, less than 30 minute and just next to Hard Rock Hotel / Cafe Kuta Bali which is the centre of entertainment in Kuta area.

Reviewed April 11, 2012
9.6
Exceptional
Kaylee from Australia
Couple
Deluxe Ocean View Double
Stayed 4 nights in January 2019

Great hotel ”

Loved staying at the Mercure Kuta. The infinity pool was great, the Newley renovated rooms were well laid out and modern. The only negative I had was the breakfast. It is definitely more suited for the locals, therefore options were authentic (no bacon because of halal). Limited western options compared to previous hotels I’ve stayed in Bali, but still enjoyable. Will be staying at this hotel again.

Reviewed February 05, 2019

Dear Kaylee, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded February 07, 2019
Mercure Kuta Bali
9.0
Exceptional
Nathan from Australia
Group
Stayed 5 nights in January 2010

Thumbs up”

. Excellent Location . Beautiful Gardens and Koi pond . Awesome pool overlooking the ocean . Well Maintained . Fairly clean
. Rooms slightly small . Bathroom even smaller

This hotel was better then many other reviewers gave it credit for. My friends were staying at a similarly priced hotel down the road, and while they had slightly larger rooms, the Mercure was in general a much higher quality. They always wanted to visit me at the Mercure rather then the other way around. I thought the grounds were beautiful and well maintained. And the location is perfect. A few steps to the beach, the Hard Rock Cafe, or Poppies lanes. Places like Waterbom, or the clubbing area are within easy walk. The rooms while small were clean, comfortable, and had a balcony overlooking their koi pond. My friends hotel had a problem with insects; nothing like that here. I did not eat at the hotel restaurant so can't comment (there is plenty of cheaper food a few steps from the hotel). I would definitely come back here again.

Reviewed January 28, 2010
8.3
Excellent
Maythar from Thailand
Couple
Stayed 2 nights in December 2009

Mercure Kuta Bali”

Great location, good service, nice room at affordable price
Staff may b a little bit lack of English skill, and hard for communication

I stay at Mercure Kuta Bali for 2 night during 1-3 of December 2009 ... For overall I can say that the hotel located on the very good location and very convenient within the walking distance to all points of interest. The staffs are very helpful also I got the upgraded for my room. The only few cons are some staffs lack of skills for English communication. it took me about 10 mins only to confirm my room by phone before my arrived. also they made me misunderstood that I got a free breakfast with my room was upgraded.. So after they charged for my breakfast I had some argument with the reception as I have to say that it's a little bit rude as they try to push all the mistake to customer but finally after the discuss with their manager who very kind and helpful... They took the responsibility and didn't charge us.. Other than this it would be great if they provide air port shuttle bus :)

Reviewed December 06, 2009
9.0
Exceptional
YUNITA from Indonesia
Group
Stayed 2 nights in July 2012

Convinient hotel with great service”

Swimming pool on the rooftop, in front of kuta beach

I like to stay in Mercure because the convinient location, near Kuta beach and others public entertainments. The swimming pool oh the rooftop also have a great view, just like in Marina Bay in Singapore.. Very nice, Mercure Kuta beach bali, very highly recommended on my next trip to bali. Thank you..

Reviewed August 01, 2012
10.0
Exceptional
mark from United Kingdom
Couple
Stayed 7 nights in May 2010

Mercure is the best in bali”

It was friendly, great staff & very helpfull in many ways. close to beach & other areas & great security
none

When we arrivved at the mercure hotel it was the second time i have been there & chose the same hotel after great service fromthe hotel. The hotel has a great eternity pool over looking the sea & beach & love to hang out there in the midday sun most days & at night close to so many food choices. Other things are the friendly, relaiable staff who are very welcoming & understand a customers needs. My wife & i love this hotel & will reccomend this hotel to anyone wishing a great time in bali in a safe enviroment in relaxing, fun area, mercure is myfav hotel in bali & will come back many times more :)

Reviewed May 17, 2010
10.0
Exceptional
Alfiah from Indonesia
Couple
Stayed 5 nights in October 2012

Nice hotel with nice view and location”

all the facilities was very good and comfortable

This is became one of my favorite hotel list in Kuta, Bali. Nice view from the swimming pool with the great location of the hotel makes me want to come and stay in Mercure Kuta Bali once I've visited there in another time.

Reviewed October 12, 2012
8.0
Excellent
Wan from Indonesia
Solo traveler
Stayed 1 night in December 2015

very easy to do beach walking and sport”

hotel location, swimming pool, staff performance

i love this time stay in Mercure Kuta Bali. when check in, the staff performance very good. very fast in helping me to finish the check in process. and also warm full. the room size is acceptable. its just the bath room feel like a little bit oldie. the bathtub position a little bit hard to enter and a little dangerous to get out from after finished take bath. so have to be more carefully when get our from the bathtub. the hotel location is perfect. just in front of the kuta beach so its very very easy and convenience to do afternoon walk in kuta beach sands. love it so much. the pool in the roof top also easily to get beach and sea view. very nice. the breakfast also match my taste. very very good. its just the coffee taste looks like instant coffee. will be perfect if the black coffee not instant coffee.

Reviewed December 18, 2015
9.7
Exceptional
Tijuana from United States
Couple
Superior Double Room
Stayed 2 nights in August 2013

Excellent customer service at a beautiful hotel”

Customer service, comfortable bed, excellent location

When we arrived at the Mercure Kuta Hotel, our flight had been delayed several hours and we checked into our room, which had been complimentary upgraded, exhausted. When we woke the next day, we noticed ants in the room. We packed our bags and went downstairs to let staff know we were not going to stay a second night. The manager apologized and quickly set us up in a lovely pool view and beach view suite for the remainder of our stay. They made sure we were comfortable and it was well worth the cost. Also noteworthy was the breakfast. Absolutely fabulous! We traveled around Indonesia for 4 weeks and it was the best by far.

Reviewed August 25, 2013
8.7
Excellent
Chee from Malaysia
Couple
Stayed 3 nights in September 2012

Great Location and Hotel”

Swimming pool at Rooftop

I grad to choose Mercure Kuta Hotel as my accommodation in Bali, very convenient and quite close to the beach, just cross the road. There is a T shape fish pond and growth with full tropikal plants. Even outside is hot, but the expose lobby is feeling cool. What i like is the swimming pool at rooftop giving a view to the beach and traffic below while you are swimming, and some Gazebo for you to rest and enjoying the sunset view. But the rate is exclude the breakfast which is only disappointed here.

Reviewed September 22, 2012
9.6
Exceptional
Tahmid
Family with teens
Stayed 1 night in August 2018

Hands down the best hotel in Kuta!”

Wonderful location, fantastic rooms and facilities, super-swift and satisfying service through an amazing bunch of staff! For me, this hotel is a complete 10/10 except for a few minor flaws. Truly excellent location, just infront of Kuta beach and on top of that they had a Pizza Hut and a Starbucks on each side of the Hotel! 3 mins walk to Kuta square where you'd find Hard Rock Cafe, KFC, Wendy's along the way and most of the other popular local restaurants, bars and shops. If you walk mins to the right side, you'll get Beachwalk - the most gorgeous and premier shopping mall in Bali, with all the branded shops and even a Cinema Theatre. Not to mention you get the 24/7 supershops Circle K and Minimart at a 2 minutes walking distance too. The rooms were undoubtedly awesome - pretty spacious and well furnished, had a 42 inch TV, smooth Air Conditioning, a very large Room Safe (can fit laptops!), Mini Fridge, Telephone, ample charging sockets and a nice balcony.

Reviewed August 11, 2018

Dear Tahmid, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Responded August 11, 2018
Mercure Kuta Bali
12345
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