This property is in high demand!
19 travelers have booked today.

Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- This neighborhood is preferred by frequent travelers. Properties here...
Great location at kuta beach near the beachwalk mall
![Front desk [24-hour]](https://pix10.agoda.net/property/25319882/0/a75ba47d6a7bfd24601b0522ea86e7fe.jpg?ca=22&ce=0&s=1024x768)
Check in was quick and smooth.

- Many guests have praised the breakfast at this property
Breakfast mantap banget banyak pilihan makanannya
- Airport transfer available at additional charge. To request, check the...
- To help our travelers make informed and safe travel decisions, Hygiene...
Beach
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Restaurants
Bar
19 travelers have booked today.
Based on 6,381 verified reviews
9.2
8.5
8.2
8.2
8.0
7.6
Location rating score
There are 185 places in walking distance!
| Value for money | 8.0 |
| Distance to city center | 5.0 km |
| Location rating | 9.2 |
| Nearest airport | Ngurah Rai International Airport (DPS) |
| Distance to airport | 2.9 km |
Based on 4531 reviews from verified travelers
The average travel time to get from Mercure Kuta Bali to the airport is 10 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.
While staying at Mercure Kuta Bali, jump start your holiday by checking out the closest attractions that are within walking distance to the property which include KutaBEX, Pura Batu Bolong, and Bali Sea Turtle Society (BSTS).
While remaining at Mercure Kuta Bali, enjoy your evening or night out at Centerstage Lobby Bar, Gabah Restaurant & Bar, and Velvet Restaurant & Hypnotized Club to get the most out of your nightlife.
Mercure Kuta Bali was built in 2001.
The average room rate for Mercure Kuta Bali in the past month is 1299223.24 IDR, compared to city's average of 1684903.75 IDR.
Past visitors that stayed at Mercure Kuta Bali have given this property a rating of 9.25 for its outstanding location as the major highlight for their stay.
100.0% of our past guest ratings have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Mercure Kuta Bali down in the review section.
The closest train, metro, or bus station is Tiketcom com Station, 4636.35 m away from Mercure Kuta Bali.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.
Wake up to an amazing continental and buffet breakfast at Mercure Kuta Bali. Guests can enjoy breakfast offered with an additional charge of 181500 IDR for adults and 15 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

Experience a Relaxing Getaway at Mercure Kuta Bali
Nestled in the heart of Bali, Indonesia, Mercure Kuta Bali offers a tranquil and luxurious retreat for travelers seeking a memorable holiday experience. This 4-star hotel is conveniently located just 10 minutes away from the airport, making it easily accessible for both domestic and international guests.
With its recent renovation in 2018, Mercure Kuta Bali boasts modern and stylish accommodations that are designed to provide utmost comfort and convenience. The hotel, which was built in 2001, features 130 well-appointed rooms that are tastefully decorated with contemporary furnishings and soothing color palettes. Each room is thoughtfully equipped with modern amenities to ensure a pleasant stay.
Check-in at Mercure Kuta Bali begins at 02:00 PM, allowing guests ample time to settle in and start their vacation. The check-out time is until 12:00 PM, giving guests a leisurely morning to enjoy their last moments in this tropical paradise. The hotel's friendly and attentive staff are always ready to assist guests with any requests or inquiries they may have, ensuring a seamless and hassle-free experience.
Situated just 5.0 km away from the city center, Mercure Kuta Bali offers a peaceful sanctuary away from the bustling city life. Whether you're looking to explore the vibrant streets of Bali or simply relax by the poolside, this hotel provides the perfect base for your adventures. Families traveling with children will be pleased to know that Mercure Kuta Bali welcomes little ones aged 3 to 11 to stay free of charge, making it an ideal choice for a family-friendly vacation.
Escape to Mercure Kuta Bali and immerse yourself in the beauty and tranquility of Bali. With its convenient location, comfortable accommodations, and exceptional service, this hotel is sure to create lasting memories for every traveler.
Unwind and Indulge: Entertainment Facilities at Mercure Kuta Bali
At Mercure Kuta Bali, we understand the importance of relaxation and entertainment during your stay. That's why we offer a range of exceptional facilities to help you unwind and indulge. Whether you're looking to enjoy a refreshing drink at our stylish bar, pamper yourself with a rejuvenating massage, or indulge in a luxurious spa treatment, we have something for everyone.
Our bar is the perfect place to kick back and relax after a long day of exploring Bali. With its chic and contemporary design, it offers a trendy and vibrant atmosphere. Sip on a signature cocktail or sample a variety of local and international beers while enjoying live music or watching your favorite sports on the big screen.
For those seeking ultimate relaxation, our massage and spa facilities are second to none. Our skilled therapists are trained to provide a range of traditional and modern treatments that will leave you feeling refreshed and rejuvenated. From soothing massages to invigorating body scrubs, our spa offers a haven of tranquility where you can escape the stresses of everyday life.
Indulge in the ultimate pampering experience at Mercure Kuta Bali and make the most of our exceptional entertainment facilities. Whether you're looking to unwind with a drink at our bar, indulge in a relaxing massage, or treat yourself to a spa treatment, we have everything you need to make your stay unforgettable.
Unwind and Stay Active at Mercure Kuta Bali's Sports Facilities
At Mercure Kuta Bali, guests can enjoy a wide range of sports facilities that cater to both relaxation and adventure. Dive into the refreshing outdoor pool, where you can swim laps or simply bask in the tropical sunshine. The poolside bar is the perfect spot to sip on a refreshing cocktail while enjoying the serene atmosphere.
For those seeking a thrilling experience, Mercure Kuta Bali offers surfing lessons right on its doorstep. Bali is renowned for its world-class surf breaks, and this hotel provides the perfect opportunity to catch some waves. Whether you're a beginner or an experienced surfer, the expert instructors will guide you through the basics or help you improve your skills.
After an exhilarating day in the water, unwind and rejuvenate at the hotel's sports facilities. Take a dip in the pool, relax by the poolside bar, or challenge your friends to a game of beach volleyball. With its convenient location and variety of sports facilities, Mercure Kuta Bali ensures that guests have a memorable and active stay.
Convenience Facilities at Mercure Kuta Bali
Experience a seamless stay at Mercure Kuta Bali with its wide range of convenience facilities. From the moment you step foot in the hotel, you'll be greeted by a team of friendly and attentive staff ready to cater to your every need. Enjoy the convenience of 24-hour room service, ensuring that you can satisfy your cravings at any time of the day or night.
The hotel also offers laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay. With daily housekeeping, you can relax and unwind in a tidy and comfortable room every day. For added security, safety deposit boxes are available to store your valuables.
Stay connected with free Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. The hotel also features an express check-in/check-out service, so you can save time and start enjoying your vacation right away. Luggage storage is available for your convenience, allowing you to explore the city without worrying about your belongings.
In addition, Mercure Kuta Bali boasts a concierge desk, where you can seek assistance and recommendations for local attractions and activities. For smokers, there is a designated smoking area to ensure a comfortable stay for everyone. And if you need any last-minute essentials, the hotel has a convenience store on-site.
With its array of convenience facilities, Mercure Kuta Bali ensures that your stay is hassle-free and enjoyable, allowing you to make the most of your time in Bali, Indonesia.
Convenient Transport Facilities at Mercure Kuta Bali
At Mercure Kuta Bali, we understand the importance of convenient and hassle-free transportation during your stay. That's why we offer a range of transport facilities to ensure that you can easily explore the beautiful island of Bali.
For those arriving by air, our airport transfer service provides a seamless journey from the airport to the hotel. Our friendly and professional staff will be waiting to greet you upon arrival, taking care of your luggage and ensuring a smooth and comfortable transfer.
If you're looking to explore the local attractions and landmarks, our tour desk can assist you in arranging exciting tours around Bali. From visiting ancient temples to experiencing the vibrant local culture, our knowledgeable team will help you create unforgettable memories.
For guests who prefer to have their own transportation, we offer a car park onsite. You can park your vehicle conveniently and securely, giving you the freedom to explore the island at your own pace. Additionally, we provide a car hire service, allowing you to rent a vehicle of your choice.
If you prefer not to drive, our shuttle service is available to take you to popular destinations in the area. Whether you want to explore the bustling streets of Kuta or relax on the pristine beaches of Bali, our shuttle service will ensure you get there comfortably and conveniently.
For quick and easy transportation within the city, our taxi service is readily available. Our staff will be happy to assist you in arranging a taxi to take you wherever you need to go.
At Mercure Kuta Bali, we strive to provide a seamless and enjoyable experience for our guests, and our comprehensive transport facilities are designed to do just that. Whether you're arriving at the airport, exploring the island, or simply getting around town, we've got you covered.
Modern Comfort and Entertainment at Mercure Kuta Bali
At Mercure Kuta Bali, guests can expect a range of modern and convenient room facilities that ensure a comfortable and enjoyable stay. Each room is equipped with air conditioning, allowing guests to escape the tropical heat and relax in a cool and refreshing environment.
For entertainment options, the hotel provides inhouse movies and a television, perfect for unwinding after a long day of exploring Bali. Whether guests want to catch up on their favorite shows or enjoy a movie night in, these amenities cater to all preferences.
To cater to guests' needs, each room also includes a hair dryer, ensuring that guests can maintain their personal grooming routines effortlessly. Additionally, the mini bar offers a selection of refreshing beverages and snacks, perfect for indulging in a quick treat without having to leave the comfort of the room.
Moreover, guests can enjoy the fresh air and beautiful views of Bali from their own private balcony or terrace. It's the perfect spot to relax with a cup of coffee or simply take in the stunning surroundings.
For entertainment enthusiasts, the satellite/cable TV provides a wide range of channels to choose from, ensuring that guests never miss out on their favorite shows or sporting events.
Lastly, the rooms also feature a refrigerator, allowing guests to store and keep their drinks and snacks chilled throughout their stay.
With these well-appointed room facilities, Mercure Kuta Bali offers a comfortable and enjoyable stay for all guests.
Indulge in Exquisite Dining at Mercure Kuta Bali
At Mercure Kuta Bali, guests can enjoy a delightful culinary experience with a range of dining facilities available. The hotel offers 24-hour room service, ensuring that guests can satisfy their cravings at any time of the day or night. Whether you're in the mood for a delicious meal or a late-night snack, the attentive staff will be ready to serve you with a variety of delectable options.
For a more formal dining experience, the hotel boasts a restaurant that offers a diverse menu of international and local cuisines. Indulge in a gastronomic journey as you savor the flavors of Bali, with dishes prepared by skilled chefs using the freshest ingredients. The restaurant provides a warm and inviting ambiance, perfect for a romantic dinner or a gathering with friends and family.
Additionally, Mercure Kuta Bali offers daily housekeeping services to ensure that your dining area is always clean and tidy. Start your day off right with a scrumptious breakfast buffet, featuring a wide selection of dishes to suit all tastes. From continental breakfast options to hearty local specialties, there's something to satisfy every palate. Plus, for guests seeking halal dining options, the hotel also features a halal restaurant, providing a range of delicious halal-certified dishes.
Experience Comfort and Convenience at Mercure Kuta Bali
Indulge in a wide range of room options at Mercure Kuta Bali, offering the perfect blend of comfort and convenience. With room types like Deluxe Balcony Double, Deluxe Double Bed, Deluxe Ocean View Double, Deluxe Ocean View Twin Beds, Deluxe Twin Balcony, Deluxe Twin Beds, Superior Double Room, and Superior Twin Room_A1, there is something to suit every traveler's needs.
Booking your stay at Mercure Kuta Bali through Agoda ensures that you will enjoy the best prices available. Agoda offers competitive rates, ensuring that you get the most value for your money. Additionally, the booking process on Agoda is hassle-free and user-friendly, allowing you to easily secure your preferred room type with just a few clicks. Experience a seamless and stress-free booking experience, and look forward to a memorable stay at Mercure Kuta Bali.
Discover the Vibrant Paradise of Kuta, Bali
Welcome to Kuta, a vibrant paradise nestled on the stunning island of Bali, Indonesia. Renowned for its breathtaking beaches, vibrant nightlife, and rich cultural heritage, Kuta is a destination that promises an unforgettable experience for travelers of all ages and interests.
Spend your days basking in the golden sunshine on Kuta Beach, where the rolling waves beckon surfers from around the world. Feel the sand between your toes as you stroll along the shoreline, taking in the mesmerizing views of the Indian Ocean. For those seeking adventure, Kuta offers an array of thrilling water sports, such as surfing, snorkeling, and parasailing.
As the sun sets, Kuta transforms into a lively hub of entertainment. Indulge in delicious local cuisine at the bustling street food stalls, savoring the flavors of Bali's famous satay, nasi goreng, and babi guling. Explore the vibrant nightlife scene, with an abundance of bars, clubs, and live music venues offering a lively atmosphere that lasts until the early hours of the morning.
Immerse yourself in the local culture by visiting the nearby temples, such as the iconic Tanah Lot Temple, perched atop a rocky outcrop overlooking the sea. Experience the traditional Balinese dance performances, showcasing the island's rich artistic heritage. For a taste of authentic Bali, wander through the bustling markets, where you can find unique handicrafts, colorful textiles, and aromatic spices.
Whether you're seeking relaxation, adventure, or cultural exploration, Kuta has it all. With its stunning natural beauty, vibrant atmosphere, and warm hospitality, this tropical paradise is the perfect destination for your next getaway.
Convenient Airport Transfers to Mercure Kuta Bali
Located in the vibrant area of Kuta, Bali, Mercure Kuta Bali offers a perfect blend of comfort and convenience for travelers. Getting to this stunning beachfront hotel is a breeze, thanks to its proximity to the nearest airport, Ngurah Rai International Airport. Here's a guide on how to travel from the airport to Mercure Kuta Bali.
Upon arrival at Ngurah Rai International Airport, you have several transportation options to reach Mercure Kuta Bali. The most convenient and hassle-free option is to book a private airport transfer in advance. This ensures a smooth and comfortable journey, with a driver waiting for you at the airport and taking you directly to the hotel. Alternatively, you can also hire a taxi or use ride-sharing services available at the airport. It’s advisable to negotiate the fare or use a metered taxi to avoid any overcharging.
If you prefer public transportation, you can take a local bus from the airport to Kuta. The bus service operates regularly and offers an affordable option for budget-conscious travelers. From the Kuta bus station, Mercure Kuta Bali is just a short taxi ride away. Additionally, if you're feeling adventurous and want to experience the local culture, you can rent a motorbike or scooter from rental shops near the airport and enjoy the scenic drive to the hotel.
No matter which mode of transportation you choose, the journey from Ngurah Rai International Airport to Mercure Kuta Bali is a delightful introduction to the beauty and charm of Bali. Prepare to be captivated by the island's lush landscapes and warm hospitality as you make your way to this exceptional beachfront hotel.
Discover the Vibrant Surroundings of Mercure Kuta Bali
Situated in the heart of Bali, Mercure Kuta Bali offers easy access to a multitude of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find yourself immersed in the lively atmosphere of Kuta Beach. Known for its stunning sunsets and excellent surf breaks, this iconic beach is a paradise for beach lovers and water sports enthusiasts.
For those seeking a thrilling adventure, Waterbom Bali is a must-visit attraction located within walking distance of the hotel. This renowned water park offers a wide range of exhilarating slides and rides, making it a perfect destination for families and thrill-seekers alike. After a day of excitement, head over to Kuta Square, a bustling shopping district where you can indulge in retail therapy and find unique souvenirs to bring back home.
If you're interested in immersing yourself in Bali's rich culture, make sure to visit the Ground Zero Monument and Kuta Art Market. The Ground Zero Monument serves as a memorial for the victims of the 2002 Bali bombing and is a place of reflection and remembrance. On the other hand, Kuta Art Market is a vibrant marketplace where you can explore local crafts, traditional Balinese artwork, and handmade souvenirs.
For a taste of authentic Balinese cuisine, Krina Culinary is a hidden gem nearby. This local eatery offers a variety of delectable dishes that will tantalize your taste buds and introduce you to the flavors of Bali. And if you're looking to stock up on souvenirs, Krisna Souvenirs Centre is a one-stop-shop where you can find a wide selection of traditional Balinese handicrafts, clothing, and accessories.
For nature enthusiasts, a visit to the Mangrove Forest Suwung Kawuh is highly recommended. This lush mangrove forest is a sanctuary for various bird species and offers a peaceful escape from the bustling city. Take a leisurely stroll along the wooden boardwalks and immerse yourself in the serene beauty of this natural wonder.
With its prime location and proximity to these remarkable landmarks and attractions, Mercure Kuta Bali is the perfect base for exploring the vibrant surroundings of Bali. Whether you're seeking thrilling adventures, cultural experiences, or simply relaxation, this hotel offers the ideal starting point for your Bali getaway.
Diverse Dining Options Near Mercure Kuta Bali
When it comes to dining options near Mercure Kuta Bali, guests are spoiled for choice. Just a short stroll away is Ayam Betutu Khas Gilimanuk, a renowned restaurant that serves up mouthwatering traditional Indonesian dishes. For seafood lovers, Warung Laota Tuban is a must-visit, offering a wide range of fresh and flavorful seafood dishes. Crumb & Coaster is perfect for those looking for a cozy cafe experience, with its delicious pastries and aromatic coffee. Guests can also savor the delectable halal cuisine at Warung Makan Nikmat, or enjoy a sunset dinner at Warung Laota Sunset Road. For those craving authentic Balinese flavors, Warung Babi Guling Bu Dayu Kencani and Warung Wardani Tuban are the go-to spots. Bali Nikmat (Bang Thao) and Warung Pink Tempong also offer unique and delicious dining experiences. And for a taste of international cuisine, Flapjaks serves up a variety of mouthwatering dishes from around the world. With such a diverse range of dining options nearby, guests at Mercure Kuta Bali are sure to satisfy their culinary cravings.
Shop 'til you drop at Mercure Kuta Bali's surrounding shopping landmarks
When it comes to shopping, Mercure Kuta Bali's location is a dream come true. Just a short distance away, you'll find a plethora of shopping landmarks to explore. Carrefour Sunset Road is perfect for stocking up on groceries and household items. For a more upscale shopping experience, head to Beachwalk Shopping Mall, where you can browse through a wide range of international and local brands. Art enthusiasts will love Rai, Name Plate, Painting and carving Bali, where you can find unique and authentic Balinese artworks. Krisna Shop Kuta is a popular spot to buy souvenirs and traditional crafts, while ACE Hardware Central Park Kuta is a one-stop-shop for all your home improvement needs. If you're looking for entertainment and shopping under one roof, Trans Studio Mall Bali is the place to be. For a luxurious shopping experience, Mal Bali Galeria offers a wide selection of high-end fashion and lifestyle brands. Don't forget to visit msc mega sari and Universo Beachwalk for all your fashion and accessory needs. Whether you're looking for groceries, souvenirs, art, or fashion, Mercure Kuta Bali's surrounding shopping landmarks have got you covered.
Affordable Luxury at Mercure Kuta Bali
Experience the perfect blend of comfort, convenience, and value at Mercure Kuta Bali, where you can indulge in a memorable stay without breaking the bank. With an average price of just $82 per room, this hotel offers incredible affordability without compromising on quality.
Compared to the average price of a hotel room in Bali, which stands at $212, Mercure Kuta Bali provides exceptional value for your money. Whether you are a budget-conscious traveler or simply looking for a great deal, this hotel offers a fantastic opportunity to enjoy the vibrant city of Bali without straining your wallet. With its strategic location, modern amenities, and warm hospitality, Mercure Kuta Bali is the perfect choice for those seeking an unforgettable stay at an unbeatable price.
Great Location, Friendly Staff, and Amazing Facilities
Mercure Kuta Bali is a truly exceptional hotel that offers a memorable stay in Bali, Indonesia. With its great location, friendly staff, and amazing facilities, it's no wonder that guests love it and can't wait to return. The lovely pool provides the perfect place to relax and unwind, while the rooms are nothing short of amazing, offering comfort and cleanliness that surpass expectations. The hotel's staff are well-trained and always go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step foot into the hotel, you're greeted with warm hospitality that leaves a lasting impression. With its great facilities and very friendly staff, Mercure Kuta Bali truly stands out as a top choice for travelers seeking a fantastic stay in Bali.
A Memorable Stay at Mercure Kuta Bali
Discover the perfect blend of comfort, convenience, and exceptional service at Mercure Kuta Bali. With an impressive overall rating of 8.1, this hotel has consistently delighted guests with its outstanding facilities, stunning location, and attentive staff performance.
One of the standout features of Mercure Kuta Bali is its unbeatable location, which has earned a remarkable rating of 9.2. Situated just a stone's throw away from the iconic Kuta Beach, guests can easily indulge in the vibrant energy and breathtaking beauty of Bali's most famous beach. Whether you're looking to catch the perfect wave, relax under the sun, or explore the bustling streets of Kuta, this hotel's prime location ensures that you are never far away from all the action.
In addition to its prime location, Mercure Kuta Bali also boasts fantastic facilities that have garnered a rating of 7.9. The hotel offers a range of amenities designed to enhance your stay, including a sparkling outdoor pool where you can take a refreshing dip and soak up the tropical ambiance. The well-equipped fitness center is perfect for those looking to maintain their workout routine while traveling. With a variety of facilities to cater to your needs, Mercure Kuta Bali ensures that every guest's stay is comfortable and enjoyable.
Furthermore, the dedicated and friendly staff at Mercure Kuta Bali have received a commendable rating of 8.1 for their exceptional performance. From the moment you step into the hotel, you'll be greeted with warm smiles and attentive service that goes above and beyond to ensure your needs are met. Whether you need assistance with arranging transportation, recommendations for local attractions, or any other requests, the staff at Mercure Kuta Bali are always ready to assist you with their professional and personalized approach.
Experience a truly memorable stay at Mercure Kuta Bali, where exceptional facilities, a prime location, and outstanding staff performance combine to create an unforgettable experience. Book your stay today and discover why this hotel has received such rave reviews from its satisfied guests.
Excellent8.2
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Nyepi Religious Day: Please be informed that Bali island celebrates Nyepi (Silent) day each year. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check-in and check-out from hotels. 29 March 2025 | 19 March 2026 | 8 March 2027 | 26 March 2028 | 15 March 2029
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
Powered by OpenAI
This great-value hotel has exceptional service and friendly staff. The rooftop infinity pool offers breathtaking sunset views, while the sundeck is ideal for sunrise. Conveniently located across from Kuta Beach, near Kuta Beachwalk and Discovery Mall, with easy transportation access. Enjoy a delicious buffet breakfast with a mix of local and international choices. Facilities are well-maintained and clean. Many reviewers suggest it's a quiet hotel, perfect for large families.
Reviews mention occasional issues with cleanliness, furniture wear, and lift malfunction.
Did you find this review summary helpful?
Everything about this hotel is great. Location, View, Staff, Food, Pool , Room, Communication. Every single staff here are lovely, professional and answer every request asked. The service is exceptional here and the breakfast/dinner is awesome. Views are perfect right on the beach view- in the pool!! The room is very clean and cleaned everyday. We got a free upgrade somehow which we just loved. Staff a very friendly and all of them do a great job here. No cons for this hotel. Perfect getaway for family or couple staying in Kuta. Would defintley recommend and stay here again. Sad we are leaving 😭. You have to come here atleast once if staying in Kuta! We had a delxue room with balcony. Shoutout to wuyang- sorry if thats incorrect spelling. But he was to good. Bye Mercure Whanua, thanks for having us.
Dear Payton, Thank you very much for your exceptional review. We are truly delighted to know that you enjoyed every aspect of your stay with us—from our location, views, and facilities to the service and hospitality of our team. It is especially rewarding to hear your kind recognition of our staff, including Wayan, who will be very happy to know he made your stay memorable. We are also pleased that you appreciated the complimentary upgrade and the comfort of your Deluxe Balcony Room. Your generous words mean a lot to us, and they serve as a great encouragement for our entire team. It was our pleasure to have you with us, and while we are sad to see you leave, we sincerely look forward to welcoming you back for another perfect getaway in Kuta. Sincerely, Management
A nice place and just steps away from the beach. The room is nice and fragrant. Check-in was not difficult, even though check-in time is at 2:00 PM. My child and I arrived at 12:00 PM and were able to check in because there was a room ready. The staff is friendly, especially the lady at the reception, sorry I don't know her name, she was very helpful in allowing my child and me to check in earlier, coincidentally I was also having a fever. Everything is great, but the only drawback is the breakfast menu; if possible, it could be more varied and I think the breakfast is very ordinary, not in terms of taste but in terms of menu options. I hope to return there; we just couldn't skip breakfast because the next day we chose not to have breakfast, even though our room included breakfast. Overall, everything is very good, just the breakfast is too ordinary. Thank you.
Ibu Rahmawati yang terhormat, Terima kasih atas ulasan dan cerita pengalaman menginap Anda di Mercure Kuta Beach Bali. Kami sangat senang mengetahui bahwa Anda menikmati lokasi hotel yang sangat dekat dengan pantai, kenyamanan dan keharuman kamar, serta proses check-in yang berjalan dengan lancar dan fleksibel sesuai ketersediaan kamar. Kami juga sangat menghargai apresiasi Anda terhadap keramahan tim resepsionis kami. Ucapan terima kasih ini akan kami sampaikan kepada tim terkait sebagai bentuk motivasi untuk terus memberikan pelayanan terbaik, terlebih saat tamu membutuhkan perhatian lebih. Kami turut berterima kasih atas masukan Anda mengenai variasi menu sarapan. Saran tersebut telah kami catat dan akan menjadi bahan evaluasi bagi tim kami untuk peningkatan ke depannya. Terima kasih kembali atas kepercayaan Anda memilih Mercure Kuta Beach Bali. Kami berharap dapat menyambut Anda dan keluarga kembali pada kesempatan berikutnya. Hormat kami, Manajemen
Stayed over for two nights from 1-2/5 and checked out on 3/5. The hotel is right facing the Kuta beach. Just less than 2mins crossing the busy street and you will see the beautiful sea. The driver dropped us at the hotel lobby. They have a decent spacious lobby. However, upon our arrival, there weren't any staff that helped us to carry our luggages. We have to carry the luggages by ourselves to the lobby to check in. During checked in, the staff will give a welcoming drinks. The check in procedure was a breeze. The lady did explain the standard instruction to us. We were only given one access card for two nights. As I mentioned, none of the staff at the lobby were available to offer help to carry our luggages to the room. We have to do it by ourselves. The room given was 246. Was facing the next hotel building with a decent balcony. The two bedroom has good lighting and cosy air con. Strong powerful wifi. The hotel room provides free toiletries, hair dryer, clean towels and two mineral water in glass! It was a bit inconvenience to carry the glass mineral water outside cos you must have the canned opener to open the mineral water and you must finish it once open cos no way you can keep it without able to close the cap. The in-house safe was locked and we can use it. The kettle was not functioning properly and we have to contact the housekeeping staff to repair it. However the staff came in the room without removing his shoes. Appreciated his prompt action to solve our problem. The shower water power was a bit weak and the water heater wasn't stable as first night we received hot water for showering but on the second night, I barely feel any hot at all. The breakfast is very good with lots of variety and fruits. They have this special Indonesia fruit called Buah Salak madu (snake fruit). Surprising it is very tasty but a bit dry tho. The breakfast is on roof top. They provide a good dining experience facing the swimming pool. The breakfast contains of fried rice, noodle, porridge, eggs, variety of tropical fruits, breads, cornflakes and many different juices (not the real original juices) and coffee and drinks. They have the coffee machine that offers latte and cappuccino drinks which is very nice. The staff were very attentive at the breakfast restaurants. The pool was very nice facing the sunset and sea. The only problem I have experienced was I have a very tight schedule and only able to use the pool on the last day of my stay before checking out. However, the pool area was used for wedding and the hotel guests can't used the pool from 7am to 11am. It is very sad that as paid guests, we were not allowed to use the paid facility! It was quite a disappointment. I actually booked this hotel mainly because of its sunset and pool view! The hotel is walkable to Beachwalk shopping mall. About 8mins slow walk. The hotel also provides shuttle to airport that charge 200k rupiah. We booked it one day before the departure. It only take 30mins to reach airport from the hotel as we were checking out at 10.30am. Despite some of the hiccups, I will still recommend this hotel. Hope they will improve the lobby services and the reception should have informed the coming guests at least few days before any planned wedding so that the guests can pre-plan their schedule to use the pool. I only received the notification the night before the next day wedding.
Dear Keat, Warmest greetings from Mercure Kuta Beach Bali, Thank you for taking the time to share your experience during your stay with us. Based on the review you gave, we see that there are several things that concern you, such as no staff to help carry luggage and the swimming pool cannot be used because there is a wedding event. For this reason, we apologize profusely for the unpleasant experience you experienced while staying here. We are always committed to improving the quality of service at our hotel.Thank you again for sharing your experience, and we hope your next visit will be more satisfying than the previous one. Best regards, Tony Andrianto, General Manager
We recently had a delightful stay at Mercure Kuta Bali and were thoroughly impressed by several aspects of the hotel. **Location:** The hotel’s strategic location is unbeatable, with numerous restaurants, convenience stores, and the beach just a stone's throw away. It's perfect for anyone looking to explore the vibrant local scene with ease. **Facilities:** The hotel offers a spacious parking lot, which was incredibly convenient. We didn't have to worry about finding a spot for our vehicle, even during peak times. **Staff:** The professionalism and honesty of the staff deserve a special mention. During our stay, one of our family members accidentally left her backpack, which contained valuable items, in the lobby. We were relieved to find that the staff had safely kept it with everything intact. Their integrity and dedication to guest service were truly commendable. **Room:** The room was well-maintained and offered a comfortable stay. However, we did face a couple of minor issues. The pillows were a bit too fluffy for our liking and caused some neck discomfort. Additionally, the air conditioning seemed a bit outdated and didn't cool the room as effectively as we would have liked. **Overall:** Despite these minor inconveniences, our stay at Mercure Kuta Bali was enjoyable and memorable. The excellent location, spacious parking, and exceptional staff made it a great choice for our family trip.
Dear Melissa, Thank you for sharing your detailed and thoughtful feedback about your stay at Mercure Kuta Beach Bali. We’re thrilled to hear that you were impressed by our strategic location, convenient parking, and, most importantly, the professionalism and honesty of our staff. We’re so glad to know that we were able to safely return the lost item, and we truly appreciate your recognition of our team’s dedication to guest service. We also appreciate your comments regarding the room. We will certainly take note of your feedback about the pillows and air conditioning, as we continuously strive to improve our guest experience. Thank you once again for choosing to stay with us. We look forward to welcoming you and your family back for another memorable stay. Sincerely, Management
Airport transfer
40 meters to the beach
Located in heart of Bali
Free Wi-Fi in all rooms!
“Beautiful Ocean Views, Great Location, and Exceptional Service”
I recently stayed at Mercure Kuta Bali with my husband, and we had a truly wonderful experience. We booked an Ocean View Room, which was perfectly located right in front of Kuta Beach. The view from our room and balcony was absolutely stunning and made our stay even more special. I would highly recommend the Ocean View room for couples looking for a memorable and romantic stay. The hotel’s location is excellent—right in the heart of the city. Popular places like Starbucks, Pizza Hut, and Hard Rock Café are just next to the hotel, with a shopping mall within walking distance and the local market nearby as well. The staff were extremely friendly, courteous, and helpful, always ensuring we were comfortable throughout our stay. The infinity pool and bar were definite highlights and added a relaxing, luxurious touch to our experience. Overall, we thoroughly enjoyed our stay and would absolutely love to visit again. Highly recommended!
Dear Vishwa, Thank you so much for sharing your beautiful review. We are truly delighted to know that you and your husband had such a wonderful stay at Mercure Kuta Beach Bali. It is heartwarming to hear that the Ocean View Room, with its stunning beachfront panorama and balcony, added a special and romantic touch to your experience. Your recommendation means a great deal to us. We are also pleased that you enjoyed our prime location in the heart of Kuta, with easy access to restaurants, shopping, and local attractions—all while being right in front of the beach. It’s wonderful to know that this convenience enhanced your stay. Thank you once again for your kind words and for choosing Mercure Kuta Beach Bali. We truly look forward to welcoming you back for another memorable and relaxing getaway. Sincerely, Management