Very good 7.7
Based on 1819 reviews

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About Mercure Kuta Bali


This first class accommodation in Bali is located on the island's most famous beach, surrounded by various options for dining, entertainment, and shopping. The hotel is easy to find on Kuta Beach Street next to the Hard Rock Cafe. It is just a 15-minute taxi ride from Ngurah Rai International Airport. Other tourist areas such as Legian Street, Popies Lane, Kamasutra, Waterbom Bali, and Discovery Mall - Kartika Plaza are all within walking distance. All rooms at the Mercure Kuta Bali are designed in contemporary Balinese style and all come fitted with modern amenities. Whatever the reason for your stay, Mercure Kuta Bali will make your stay a good one.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Garden
  • Spa
  • Surfing lessons
  • Swimming pool [outdoor]
  • Ticket service
  • Tours
  • Water park
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Convenience store
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Fireplace
  • Gift/souvenir shop
  • Infirmary
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Indonesian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 200000 IDR
Breakfast Charge (when not included in room rate): 140000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5.0 km
Distance to Airport: 2.0 km
Internet Usage Fee: 0 IDR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 130
Parking Fee (per day): 0 IDR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2001
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Nyepi Religious Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017
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Verified traveler reviews

Filter by traveler type
Very good

based on 1819 reviews
  • Cleanliness 7.7
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for money 7.2
  • Food/Dining 6.9
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Chiemi from United States
Solo travelers
Deluxe Double Room Ocean View
Stayed one night in September 2016
Just wonderful. I wished to be able to stay longer!
I stayed just one night to fly out the next day. My room was upgraded, and the view from the balcony was so gorgeous! I wished to stay for a few more days. The pool was beautifully designed on the top floor. It was cozy, but I wised to enjoy lying down at the pool side for several hours. The staff in the lobby were very helpful. It seemed they worked long hours as I saw the same lady the night before and the next morning, say more than 15 hours. They remembered me and were friendly. Chatting with them was fun. The porters were efficient, and I didn't wait any minutes. No frustration. Wonderful stay!
Reviewed September 20, 2016

Jessica from Australia
Standard Double Room
Stayed 6 nights in September 2016
Would recommend to everyone
I was unhappy with my room (very small) but you get what you pay for. The more money you part with the better sized room and view you get. But other than that this motel is epic. The staff are very friendly and are always aware of your needs. The top floor has a pool where you can watch the sunset (best view in town) and the staff are more than happy to keep refilling your drinks as you laze around in the pool. Prices for all amenities are average, it's obviously dearer than what you would pay on the streets but still good value for money for room service, laundry, drinks etc for a motel chain. I would easily stay here again (perhaps fork out more $$ for a better room) because you just cannot buy great customer service elsewhere in Bali. 4*
Reviewed September 17, 2016

Mohammad from Saudi Arabia
Solo travelers
Standard Twin Room
Stayed 6 nights in September 2016
Disappointed !!
It was very very bad I came all the way from my country and arrived at 10pm to have 6night at hotel mercure Kuta Bali beach founding a staffs lying to me that my room is ready while there is no room for me and the hotel was full house although I have booked my room a month ago and I made a full amount. They have transferred me to other hotel mercure hotel for one night and although I told them I'm really tired from traveling and I might wake up late for check out they insist to do checkout very early in morning after that we agreed on doing the check out on the real time at 12 they keep calling me since 9am and telling me the driver is waiting me I was really upset of waking me up this way cause I had 3 calls from different people one from resorption and other one from driver and other from I don't know how was it telling me to do check out. When I did the check out I found out that the driver is not present and I had to wait him for like 45 minutes.
Reviewed September 13, 2016

Dorothy from Australia
Families with older children
Standard Double Room
Stayed 2 nights in August 2016
Simply walk out the front, cross over the road onto Kuta Beach. Lovely cool foyer area with nice sea
Staff were friendly and helpful.
Reviewed September 11, 2016

mustari from Indonesia
Superior Twin Room
Stayed 3 nights in October 2015
Great location
Lovely breakfast
Reviewed September 02, 2016

krishna from India
Families with young children
Standard Double Room
Stayed 2 nights in August 2016
Best place, best rooms, best swimming pool, food good
Best place, best rooms, best swimming pool, food good for non-veg lover, for veg limited option but that is every where in Bali, good part is you get an indian restruant very closer to hotel, excellent view of the beach, people surfing on the beach from the swimming pool and terrace lobby. over all much much value for money
Reviewed August 26, 2016

efendy from Indonesia
Standard Double Room
Stayed 2 nights in August 2016
Lokasinya Sgt bagus,staff ramah,menu mkn pagi krg variasi
Reviewed August 20, 2016

mohammed from Saudi Arabia
Solo travelers
Standard Double Room
Stayed 10 nights in January 2012
Almost good
Reviewed August 19, 2016

ERWIZIA from Malaysia
Superior Twin Room
Stayed 2 nights in September 2015
Location closed to everything. Beach just right in front of the hotel. Hard Rock Cafe just right beside the hotel
Reviewed August 14, 2016

Mohammad from Singapore
Families with young children
Deluxe Double Room Ocean View
Stayed 3 nights in August 2016
Worth staying
Just about the breakfast not much choices.
Reviewed August 11, 2016

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