Mercure Kuta Bali
Mercure Kuta Bali
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8.0
Very good

"All staff is very friendly and helpful."

WAI L.

|

April 9, 2018

Superior Double Room - Guestroom Mercure Kuta Bali
Superior Double Room - Guestroom
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Lobby Mercure Kuta Bali
Lobby
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Lobby Mercure Kuta Bali
Lobby
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Interior view Mercure Kuta Bali
Interior view
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Exceptional
Location
9.1
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What guests are saying:
Great hotel as we got upgraded.
Kenneth from Singapore
Couple
The hotel is comfort, clean and good staff on the reception and restaurant, but need attention for security staff, they didn't good enough on the attitude
Yosi from Indonesia
Family with young children
Good choice for family vacation
Aswin from Indonesia
Family with young children
Taxi will be charged at very crazy prices at the airport. For a 5 minute drive, they will charge USD 50. Never agree to the rate. Bargain for a fair value.
Kenneth from Singapore
Couple
Staff was super, room was fabulous and the location is simply perfect.
Andrew from Singapore
Business traveler
The staff were wonderful, the pool view was spectacular and the room was immaculate. My only complaint is that there was construction work on at the hotel which we were not informed about until arrival, and the noise definitely ruined the atmosphere at times.
Chelsea from Australia
Couple
Lovely and clean hotel. God food and service. Would like to go back!
Helen from Norway
Family with teens
Value for money. Right in front of the beach. Very friendly staffs. The rooftop pool is spectacular, overlooking the beach. Very convenient location, Starbucks next door, minimart and eatery walking distance.
Sophia from Singapore
Couple
I want to stay here if i visit Kuta for the next time. The hotel just view steps to the muta beach and mall.
gotty from Indonesia
Family with young children
Newly renovated

Mercure Kuta Bali

Exceptional location
- 50 meters to the beach
- What's nearby?
Very good
From 2161 reviewsSee what guests said
7.7
/
10
Very good service
7.7
Recommended by 88% of guests
Value for money7.3
Distance to city center5.0 km
Location rating9.1
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport3.2 km
  • Airport transfer

  • 50 meters to the beach

  • Currency exchange

  • Located in heart of Bali

Room choices
7.6
Very good
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
Superior Double Room
Superior Double Room
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 double bed
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Deluxe Ocean View Double
Deluxe Ocean View Double
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 1 double bed
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Superior Twin Room
Superior Twin Room
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 2 single beds
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Superior Twin Room
Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Superior Twin Bed
Superior Twin Bed
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Superior Double Bed
Superior Double Bed
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Deluxe Double Room - Ocean Side
Deluxe Double Room - Ocean Side
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 double bed
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Deluxe Balcony Double
Deluxe Balcony Double
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 queen bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe Twin Balcony
Deluxe Twin Balcony
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Have a question for Mercure Kuta Bali?

What people love about the property

  • 8.0
    Very good

    "Total is good on best location."

    Noppatsorn

    |

    September 25, 2017

  • 8.0
    Very good

    "The view fromswimming pool fantastic"

    Nancy

    |

    May 18, 2017

  • 8.8
    Excellent

    "I love to stay here"

    Deborah J.

    |

    May 2, 2017

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More about Mercure Kuta Bali

More about Mercure Kuta Bali

8.4
Excellent

"Very nice location in front of the famous Kuta Beach."

Ni A.

|

November 6, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indonesian cuisine
Indonesian cuisine
Warong Miyabi
2.5 km Indonesian, International
Caviar Cafe
4.8 km Indonesian, Seafood
American cuisine
American cuisine
Dairy Queen
120 m American
Infamy
120 m American, Asian, Italian
Excelso Cafe
190 m American, Cafe, Contemporary
Asian cuisine
Asian cuisine
Raja Bebek
190 m Asian, Indonesian
Bali Colada
300 m Asian, Australian, Indonesian
Tapeo
500 m Asian, Australian, Indonesian

What they offer

8.4
Excellent

"The hotel just view steps to the muta beach and mall."

gotty

|

January 10, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (2161)Booking.com Reviews (768)
7.7
/
10
Cleanliness7.7
Facilities7.6
Location9.1
Room comfort and quality7.6
Service7.7
Value for money7.3
Provided by verified guests of Agoda
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All guests (2161)
All room types
Showing 1968 verified guest comments
12345
8.4
Excellent
SITI from Singapore
Couple
Superior Double Bed
Stayed 2 nights in November 2018
Awesome location in Kuta, good hotel”
Awesome location in Kuta beach, just across the beach, close to beach walk mall and shops. Sunset from the pool facing the beach is very pretty. Clean room. Polite and helpful staffs. Breakfast is good with nice view. Hotel staffs suprised my husband with birthday cake, which is sweet. Overall is a good hotel.
Reviewed November 27, 2018
Dear SITI, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded November 29, 2018
Mercure Kuta Bali
9.6
Exceptional
Tahmid
Family with teens
Stayed 1 night in August 2018
Hands down the best hotel in Kuta!”
Wonderful location, fantastic rooms and facilities, super-swift and satisfying service through an amazing bunch of staff! For me, this hotel is a complete 10/10 except for a few minor flaws. Truly excellent location, just infront of Kuta beach and on top of that they had a Pizza Hut and a Starbucks on each side of the Hotel! 3 mins walk to Kuta square where you'd find Hard Rock Cafe, KFC, Wendy's along the way and most of the other popular local restaurants, bars and shops. If you walk mins to the right side, you'll get Beachwalk - the most gorgeous and premier shopping mall in Bali, with all the branded shops and even a Cinema Theatre. Not to mention you get the 24/7 supershops Circle K and Minimart at a 2 minutes walking distance too. The rooms were undoubtedly awesome - pretty spacious and well furnished, had a 42 inch TV, smooth Air Conditioning, a very large Room Safe (can fit laptops!), Mini Fridge, Telephone, ample charging sockets and a nice balcony.
Reviewed August 11, 2018
Dear Tahmid, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded August 11, 2018
Mercure Kuta Bali
9.6
Exceptional
Tahmid
Family with teens
Stayed 2 nights in August 2018
Hands down the BEST HOTEL in Kuta! A true all-rounder in every sector in my opinion!”
Wonderful location, fantastic rooms and facilities, super-swift and satisfying service through an amazing bunch of staff! For me, this hotel is a complete 10/10 except for a few minor flaws. Truly excellent location, just infront of Kuta beach and on top of that they had a Pizza Hut and a Starbucks on each side of the Hotel! 3 mins walk to Kuta square where you'd find Hard Rock Cafe, KFC, Wendy's along the way and most of the other popular local restaurants, bars and shops. If you walk mins to the right side, you'll get Beachwalk - the most gorgeous and premier shopping mall in Bali, with all the branded shops and even a Cinema Theatre. Not to mention you get the 24/7 supershops Circle K and Minimart at a 2 minutes walking distance too. The rooms were undoubtedly awesome - pretty spacious and well furnished, had a 42 inch TV, smooth Air Conditioning, a very large Room Safe (can fit laptops!), Mini Fridge, Telephone, ample charging sockets and a nice balcony. The toilets were very modern and had all the best fittings you could ask for, but the only complaint I have against this hotel is that, the toilets doesn't have any locks on the doors. It sure may be very romantic to walk into the toilet while your Wife is having a shower during your honeymoon stay but honestly it isn't a very pleasant scene to walk into the toilet and having to see your younger brother taking a poo, right? The bar, in my opinion - wasn't that much well equipped with good liquor. But they did have great breakfast and overall good extra amneties. The pool and the terrace were quite easily the high points of this hotel, in my opinion - they were exquisite to be exact. There was this blissful infinity pool overlooking the Kuta beach, and the terrace which had comfortable seats and easybeds lying everywhere so you could just relax by the fresh air of the beautiful sea while enjoying a fuzzy drink with a cigerrete in your hand, ANYTIME! (Accessible 24hrs)... And finally, the best part about Mercure K
Reviewed August 07, 2018
Dear Tahmid, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General manager
Responded August 08, 2018
Mercure Kuta Bali
10.0
Exceptional
Nurul from Malaysia
Couple
Superior Double Room
Stayed 2 nights in November 2018
GOOD LOCATION”
JUST INFRONT OF KUTA BEACH,BESIDE HARD ROCK..AND EASY TO FIND FOOD
Reviewed November 21, 2018
Dear Nurul, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded November 27, 2018
Mercure Kuta Bali
8.0
Excellent
Selvia from Indonesia
Business traveler
Stayed 1 night in May 2018
great!”
everything is great in there
Reviewed November 12, 2018
Dear Selvia, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded November 14, 2018
Mercure Kuta Bali
10.0
Exceptional
Lorean from Philippines
Couple
Stayed 3 nights in May 2018
The best HOTEL in Bali”
hotel price was very cheap but the accommodation and services were indeed comparable to a high class hotel. stayed there for four days and all their staff were friendly and very efficient. Their swimming pool is strategically located at the 4rth floor, it gave us a good privacy and a nice view of the beach. Very Good Service and will definitely be coming back to bali specifically Mercure Kuta Hotel
Reviewed May 16, 2018
Dear Lorean, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded May 25, 2018
Mercure Kuta Bali
9.6
Exceptional
nicanor from United States
Group
Deluxe Ocean View Double
Stayed 2 nights in April 2018
Best infinity pool overlooking Kuta beach”
The hotel's infinity pool overlooking Kuta beach is amazing. Kuta beach is just across the street. One gets an excellent sunset view by the pool or on the beach itself. When booking, specify 4th floor where the pool is. 3rd and 2nd floor rooms may have balconies but not much view or benefits with those balcony views. There are lots of restaurants around the hotel area. The hotel also offers a breakfast box for those checking out early. Be aware that the hotel is inflexible with check in time even if there are rooms available. I knew these because they showed me the room. This i think is somewhat dumb. Kuta beach is beautiful in pictures and popular with surfing wanna be. Otherwise, the beach quality and water quality is bad (you see baby diapers and trash all over). The hotel overall is still a good place to stay while in Kutw beach.
Reviewed April 21, 2018
Dear nicanor, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded April 27, 2018
Mercure Kuta Bali
8.4
Excellent
Natalia from Indonesia
Solo traveler
Stayed 1 night in February 2018
The place is so strategist. The room is so clean, tidy. ”
Cons : when first arrived to check in, the receiptionist who is a girl that time, so unfriendly, bad attitude. Keep busy with her line phone. Ow ya, she even didnt tell us in details about where to have the bfast, time for Bfast. Pros : location near the kuta beach, and near restaurants, shopping center, and local stores to buy souvenirs.
Reviewed February 05, 2018
Dear Natalia, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. And I am sorry for our bad service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded February 06, 2018
Mercure Kuta Bali
10.0
Exceptional
Sophia from Singapore
Couple
Stayed 2 nights in January 2018
Good location ”
Value for money. Right in front of the beach. Very friendly staffs. The rooftop pool is spectacular, overlooking the beach. Very convenient location, Starbucks next door, minimart and eatery walking distance.
Reviewed January 18, 2018
10.0
Exceptional
Zuraidah from Singapore
Couple
Superior Double Room
Stayed 3 nights in October 2018
Nothing but praises!”
Definitely value for money for the location wise. Will be back again on my next visit.😊
Reviewed December 03, 2018
Dear Zuraidah, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded December 05, 2018
Mercure Kuta Bali
10.0
Exceptional
McLester from Malaysia
Solo traveler
Superior Twin Room
Stayed 1 night in August 2018
Straight to the beach!”
The hotel facilities are superb with great hospitality from their staff. If you are a beach lover, just go outside and you will be surprised that it is just a few meters away from the hotel lobby itself. Done with your sun tanning and sunset view, you may go to a few shops and eateries located nearby to taste your bud. Definitely worth it. Thumbs up!
Reviewed August 24, 2018
Dear McLester, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded August 29, 2018
Mercure Kuta Bali
7.6
Very good
Abdul from Malaysia
Solo traveler
Superior Double Bed
Stayed 3 nights in August 2018
Very good”
Location of the hotel is superb , i.e. at the heart of Kuta and close to the beach. Unfortunately, two negative points are:- 1. The bath towels were all old and yellowish 2. The absence of a study table. Otherwise, it is a great hotel.
Reviewed August 07, 2018
Dear Abdul, We are very grateful for your comments regarding your visit at Mercure Kuta Bali. It's nice for us to receive positive feedback / responses. We regret that you experienced things that did not meet your expectations; please let us apologize sincerely. At Mercure, we strive to provide better services to each guest; therefore, your feedback is very important to us. We assure you that we have taken action to overcome and prevent the recurrence of future problems. We are grateful for your willingness to share your concerns with us and we hope that you give us the opportunity to serve you better in the near future. Best regards, Tony Andrianto General Manager
Responded August 08, 2018
Mercure Kuta Bali
2.0
YouJoo from South Korea
Solo traveler
Superior Twin Bed
Stayed 1 night in July 2018
Over booking, seriously? ”
I can't believe that I had to move to another hotel because of the over booking. They said it was the problem of their booking system, but seriously? It ruined everything. It was my last day in Bali and it messed up all my plan. The worst thing, the new hotel-which is literally 5 stars hotel-was horrible. Dirty, humid, old building.. I don't want to think about it anymore.
Reviewed July 08, 2018
Dear YouJoo, Thank you for choosing to spend your night at Mercure Kuta Beach Bali. We are glad that you had a great experience with our services during your stay. Your positive feedback is highly appreciated and we ensure you that necessary actions had been taken to improve our services in the future. Looking forward to welcoming you again in the near future. With Best Regards, Tony Andrianto General Manager
Responded July 09, 2018
Mercure Kuta Bali
8.4
Excellent
Ni
Solo traveler
Stayed 3 nights in November 2017
Good location”
Very nice location in front of the famous Kuta Beach. A bit difficult to find cheap/local food coz it surrounded by luxury hotels and restaurant. Near malls and market selling balinese clothes, handycraft, souvenirs.
Reviewed November 06, 2017
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded November 17, 2017
Mercure Kuta Bali
8.8
Excellent
RACHIT from India
Couple
Deluxe Ocean View Double
Stayed 2 nights in July 2017
Best Location”
This one has the best ocean view.The other hotels, 1. The Sheraton has partial ocean view. 2. Kuta sea view hotel & Kuta heritage hotel ocean view is blocked by the trees. Mercure has one of the best rooftop poolside ocean view restaurant. Starbucks next to the property. Worth every penny.
Reviewed August 09, 2017
Dear RACHIT, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Responded September 08, 2017
Mercure Kuta Bali
9.6
Exceptional
Sarita from Indonesia
Couple
Stayed 3 nights in November 2016
They have a great team of hospitality and helpful.”
Their pool is awesome, roof top pool with Kuta Beach view, really great for if you want to see sunset. They also have gazebo there. Really nice! But, once time I ask them if I can borrow a spoon and a fork around 9p.m, and they said please wait they will send to my room. I have waited around 45minutes and no one came.
Reviewed November 07, 2016
10.0
Exceptional
Wenxia from Singapore
Couple
Standard Twin Room
Stayed 1 night in April 2016
Cheap n good”
One thing to rant about is the bathroom. To shower u must get in to the bath tub where there a slope, tot this is quite dangerous for kids or elderly. Breakfast ended quite early at 10am.. More umbrellas at the pool please! Location was good n have a good view of Kuta Beach.
Reviewed April 05, 2016
Dear Wenxia, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager
Responded January 23, 2018
Mercure Kuta Bali
8.0
Excellent
Wan from Indonesia
Solo traveler
Stayed 1 night in December 2015
very easy to do beach walking and sport”
hotel location, swimming pool, staff performance
i love this time stay in Mercure Kuta Bali. when check in, the staff performance very good. very fast in helping me to finish the check in process. and also warm full. the room size is acceptable. its just the bath room feel like a little bit oldie. the bathtub position a little bit hard to enter and a little dangerous to get out from after finished take bath. so have to be more carefully when get our from the bathtub. the hotel location is perfect. just in front of the kuta beach so its very very easy and convenience to do afternoon walk in kuta beach sands. love it so much. the pool in the roof top also easily to get beach and sea view. very nice. the breakfast also match my taste. very very good. its just the coffee taste looks like instant coffee. will be perfect if the black coffee not instant coffee.
Reviewed December 18, 2015
8.0
Excellent
Nor from Malaysia
Family with teens
Deluxe Ocean View Double
Stayed 3 nights in April 2015
Superb location”
Beach fronting hotel
Definite the choice hotel for first timer or regulars alike. The hotel is fronting the southern Kuta beach and short distance to the famous Poppies Road. My family enjoyed it very much. The standard room was adequate for two, not too small. The only drawback is that its breakfast selection was a bit limited due to non availability of halal food.
Reviewed April 20, 2015
9.3
Exceptional
Glen from Australia
Couple
Stayed 4 nights in October 2014
Oasis”
Location design staff
It was ideal ,stones throw from kuta beach minutes from kuta central yet its horseshoe design gave way to an inner sanctum of water features crowned by a stunning fourth floor pool and 180 degree views of kuta beach best of both worlds.
Reviewed October 29, 2014
12345
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  • Exceptional location
  • Kuta Beach