Very good 7.8
Based on 17 reviews

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About this property

Description

Located at the heart of the county dubbed the Garden of England, Mercure Maidstone Great Danes Hotel is right next to the historic Leeds Castle. Despite its location in the peaceful countryside, the hotel is 17 miles from the Ashford Eurostar terminal and only one hour from London by train. The hotel offers the largest conference room in Kent, hosting up to 650 people. Apart from business meetings, the hotel also has a wooden gazebo ready for romantic ceremonies. The Sebastian Coe Health Club is complete with a sauna, solarium, and steam room to treat you to the most relaxing experience yet.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Steamroom
  • Tennis court(s)

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Salon
  • Shop(s)
  • Smoking area

Access

  • Pets allowed
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00PM
Number of Rooms : 126
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Verified traveler reviews

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Very good



based on 17 reviews
  • Cleanliness 8.1
  • Location 8.2
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for money 7.5
  • Food/Dining 7.2
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Reginald from United Kingdom
Couples
Privilege Double Room
Stayed 2 nights in August 2015
Grand daughters wedding stay
Good location Very helpful staff Comfortable room with lovely view over well maintained gardens
Stayed for two nights as our granddaughter was getting married just a couple of miles away Enjoyed the relaxing atmosphere of the hotel in general Staff most helpful at all times Good parking facilities Excellent breakfasts After reading some negative comments about the hotel(after booking) was agreeably surprised upon arrival. Would stay there again
Reviewed August 08, 2015
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Geoffrey from United Kingdom
Couples
Privilege Double Room
Stayed one night in July 2015
Comfortable room, and good service
Location; comfort; and pleasant helpful staff
A good overnight stay in a very comfortable room during a visit to Leeds Castle for their annual classical concert.
Reviewed July 14, 2015
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Vic from United Kingdom
Couples
Privilege Double Room
Stayed one night in February 2015
Captain
Staff, facilities, condition
Excellent
Reviewed February 26, 2015
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Rosemary from United Kingdom
Couples
Superior Double Suite Lakeside View
Stayed one night in January 2015
One Night Only
The room, the staff, spa and pool
Wanted a relaxing break and that is what we had. Enjoyed the spa and pool, pity the steam room was not working and I found the place to be a bit on the cold side for me. Cannot fault the staff, very friendly, helpful and efficient. We had a suite and really enjoyed the space and the bed was big and very comfortable.
Reviewed January 27, 2015
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Ray from United Kingdom
Couples
Classic Double
Stayed 2 nights in January 2015
great day
all things
Reviewed January 22, 2015
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stephen from United Kingdom
Couples
Classic Double
Stayed one night in July 2014
good stay
the room the location
very good
Reviewed July 21, 2014
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Sita from United Kingdom
Families with young children
Classic Family Room with Sofa
Stayed 2 nights in March 2014
comfortable stay
big bed, room service, nice gym
comfortable stay. big bed, room service, nice gym we ordered room service late at night and it came very fast.
Reviewed March 10, 2014
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Julie from United Kingdom
Couples
Classic Family Room with Sofa
Stayed one night in May 2013
Not as plan, Agoda failed to book
Helpful staff sorting out our booking, breakfast, pool
The stay at the hotel was comfortable, however although we had booked and paid through Agoda the hotel was not aware that we had booked. This led to us having an inferior room to the one we had paid for.
Reviewed May 27, 2013
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Alex from United Kingdom
Groups
Stayed one night in July 2012
Reasonable hotel, lessened by mixed service.
Location, fair restaurant and some helpful staff.
I booked the Mercure Maidstone because of it's proximity to Leeds Castle, concert weekend. And that would remain the best reason to book here. However, the hotel overbooked and we were bumped to another hotel. Free of charge of course, but though it was technically an upgrade (to the nearby Marriot) we were no longer within easy walking distance of the Castle! The hotel itself is okay (nice breakfast) and would warrant 3 stars, but the management service (why didn't they call me or get Agoda to call me *before* we got there?) was not good. Staff performance knocked down due to poor management, not poor grassroots help.
Reviewed July 18, 2012
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Alex from United Kingdom
Couples
Stayed one night in July 2012
Good location, some management issues!
Great Location for Leeds Castle access (easy walking distance!).
I booked the Mercure Maidstone because of it's proximity to Leeds Castle, concert weekend. And that would remain the best reason to book here. However, the hotel overbooked and we were bumped to another hotel. Free of charge of course, but though it was technically an upgrade (to the nearby Marriot) we were no longer within easy walking distance of the Castle! The hotel itself is okay (nice breakfast) and would warrant 3 stars, but the management service (why didn't they call me or get Agoda to call me *before* we got there?) was not good. Staff performance knocked down due to poor management, not poor grassroots help.
Reviewed July 18, 2012
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