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Mercure Manchester Norton Grange Hotel And Spa
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7.1 Very good location
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7.1Location

Mercure Manchester Norton Grange Hotel And Spa

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Based on 7 reviewsSee what guests said
6.8
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
1 Double Sofa Standard
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  • Street view
  • 14 m²/151 ft²
  • 1 double bed and 2 sofa bed...
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1 Double Bed Classic
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  • Street view
  • 14 m²/151 ft²
  • 1 double bed
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1 Double Bed Executive
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  • Street view
  • 16 m²/172 ft²
  • 1 double bed
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Executive Double Room
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    Classic Double Room
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      Classic Room with 1 Double Bed and Sofa
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        Check-in/Check-out

        Check-in from14:00
        Check-out until12:00

        Verified guest reviews

        Agoda Reviews (7)
        6.3
        Good
        Filter by guest type:
        Cleanliness8.0
        Facilities7.0
        Location7.1
        Room comfort and quality7.6
        Service6.0
        Value for money6.3
        Provided by verified guests of Agoda
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        Showing 6 verified guest comments
        4.8
        Shaun from United Kingdom
        Business traveler
        1 Double Bed Classic
        Stayed 1 night in July 2017
        DON'T STAY HERE IF YOU WANT TO BE TREATED RESPECTFULLY BY ONE PARTICULAR MEMBER OF STAFF
        My room had a window with a view of a brick wall 2 feet infront of it so a waste of time. Ordered food via room service and had to go to the bar/restaurant to make payment as they didn't have a portable card machine. That wasn't a big deal but when I got to the bar three members of staff couldn't find my order and suggested no one had taken an order from me and the kitchen knew nothing about it to which was strange as the lady who took my order asked the kitchen how long my order would take as I was rushing out and need it asap. She said the kitchen could do it in 10 minutes which I was greatful for. Just after a member of staff questioned with me if the lady had actually gone to check on my order, the lady who claimed to be going to see who took the order 5-10 minutes prior walked past me serving food to someone else. There was no comment to me about my order so I asked another member of staff to look into it. I was then approached by yet another member of staff who eventually found my order. I then went onto request a pint of Guinness with black currant with the lady that had left me waiting for an answer about my order. The lady started to pour the pint and I asked her to put the black currant in first as I prefer it that way as it mixes better. I had also asked for a little more than what she would normally put in black currant. She then poured it in vigorously and with what I would describe as attitude. A lot went into the glass as a result and I question if it was to much (this is not the first drink I have had of this description) to which she said with attitude again that she can take some out. I then went on to question if she was being funny with me to which she replied "well you keep changing your mind". I was flabbergasted at her response so I reminded her that the customer is always right. I said this in the respect that the customer is always right within reason and especially in this type of case. I head the UK and Europes biggest bridal manufacturer
        Reviewed July 27, 2017
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        4.7
        Thomas from United Kingdom
        Couple
        1 Double Bed Classic
        Stayed 1 night in July 2015
        Hotel was ok, breakfast was horrible an staff rude
        Room was ok
        Average at best
        Reviewed July 19, 2015
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        7.7
        Heather from United Kingdom
        Couple
        1 Double Bed Classic
        Stayed 1 night in April 2015
        Good time was had by all!
        Good location, nice food n attentive staff!
        Reviewed April 28, 2015
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        7.3
        Alan from United Kingdom
        Solo traveler
        1 Double Bed Classic
        Stayed 1 night in February 2015
        Short Stay
        Quiet, easy to find, and friendly
        Need to improve with regard to information. Operation of equipment in the Room and should have a menu on offer.
        Reviewed February 06, 2015
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        7.0
        bradley from United Kingdom
        Couple
        Stayed 1 night in July 2012
        Nice hotel for the price
        Nice spa facilities
        The hotel is typical of the me cure group. The spa and gym facilities were impressive and the hotel is close to the train to get to Manchester
        Reviewed August 06, 2012
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        8.0
        Christian from Germany
        Business traveler
        Stayed 1 night in March 2014
        Für Geschäftsreise OK
        Nähe Autobahn
        Hotel ist im Prinzip OK. Zimmer ordentlich, allerdings sehr schlecht lärmgedämmt. Schwimmbad OK, Sauna und Dampfbad schmuddelig. Frühstücksbuffet reichhaltig und vielfältig. Im Restaurant ist das Menü nicht zu empfehlen, Hamburger ist die beste Wahl.
        Reviewed March 20, 2014
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        Mercure Manchester Norton Grange Hotel And Spa
        |Good 6.8
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