Excellent
From 112 reviewsSee what guests said
8.1
100% would recommend to a friend
Mercure Palu Hotel
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8.3 Excellent location
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8.3Location
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  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Room choices
Privilege Double Room
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  • 26 m²/280 ft²
  • Shower
  • 1 king bed
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Privilege Twin Room
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  • 26 m²/280 ft²
  • Shower
  • 2 single beds
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Deluxe Double Bed
...
  • 25 m²/269 ft²
  • Shower
  • 1 double bed
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Deluxe Twin Beds
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  • Beach view
  • 26 m²/280 ft²
  • 2 single beds
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Superior Twin Beds
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  • 26 m²/280 ft²
  • Shower
  • 2 single beds
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Superior Double Bed
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  • City view
  • 25 m²/269 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (112)
8.1
Excellent
Filter by guest type:
Cleanliness8.4
Facilities8.0
Location8.3
Room comfort and quality8.6
Service7.7
Value for money8.2
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12345
8.8
HIROYUKI from Japan
Business traveler
Superior Double Bed
Stayed 1 night in December 2017
Inspection of equipment is necessary.
We stayed for the first time in 3 years. The staff is very kindness and smiles are wonderful. The cozy atmosphere is the same as before. However,,, We can not adjust the AC, the room lamp is still broken, unpleasant smell from the towel, It needs improvement. Moreover, since we want to stay.
Reviewed January 14, 2018
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9.6
armadi from Indonesia
Family with young children
Superior Twin Beds
Stayed 3 nights in December 2017
nice hotel to stay
this hotel is family friendly. the facility also good with beautiful mountain view. only the staff not really responsive since we have report for problem on air conditioner. but overall it's worth to stay at this hotel, highly recommended.
Reviewed December 19, 2017
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6.4
Fernicco from Indonesia
Business traveler
Superior Double Bed
Stayed 1 night in March 2017
Moderate Satisfy
The advantageous factor because only limited number 3 stars above hotels in Palu however if new hotels will built up then the competition will be tight.
Reviewed November 13, 2017
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10.0
Taufiq from Indonesia
Solo traveler
Deluxe Double Bed
Stayed 3 nights in October 2017
nice comfort stay
overall is 5 star
Reviewed October 07, 2017
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6.0
Oleg from Russia
Couple
Superior Twin Beds
Stayed 1 night in July 2017
Good hotel
good location
Reviewed July 14, 2017
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10.0
Fonnie from Indonesia
Solo traveler
Superior Double Bed
Stayed 3 nights in January 2016
The real 4 stars in the city
This hotel i think is the only 4 star hotel in the City of Palu. Overall the hotel is really nice, it also centrally located (btw palu is a small city and without any traffic) and the important thing is the hotel is really comfortable.
Reviewed April 28, 2017
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9.6
Alya from Indonesia
Business traveler
Deluxe Twin Beds
Stayed 1 night in February 2017
Good location and very clean
Good location, very close to Talise beach, floating mosque and yellow bridge. Our room was clean and spacious, the staff are very helpful too. The only negative was the massage and spa facility (was it called sumber alam?? I forgot). We already made an appointment for a massage in our room, but they cancelled it and gave our-supposed-to-be therapists to another clients!!! They even didn't properly appologize for their mistake to us.
Reviewed March 03, 2017
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6.4
Riezki from Indonesia
Family with teens
Deluxe Double Bed
Stayed 3 nights in May 2016
tempat nyaman dan baik.
So far I enjoy staying here with the sea view.
Reviewed March 03, 2017
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9.6
Nury from Singapore
Couple
Superior Twin Beds
Stayed 1 night in August 2016
Simple
It's a nice place but not the best food.
Reviewed November 01, 2016
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8.8
mikhael from Indonesia
Couple
Superior Double Bed
Stayed 1 night in July 2016
Good room, near to the beach
Clean and spacious room. Location, very near to the beach (the beach is nice but not suitable for swimming or sunbathing) and next to Silk Stone Wedding Venue. Near to the City Center take about 10-15 minute. Friendly Staff
Reviewed October 14, 2016
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Wed, 14 Feb 2018 - Thu, 15 Feb 2018(1 night)