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Mercure Paris CDG Airport & Convention Hotel
Roissypôle Ouest Route de la Commune, Charles de Gaulle Airport, Paris, France, 95713 - See map
Make your best journey to Paris with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Charles de Gaulle Airport part of Paris, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Eiffel Tower. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Highlights
ALLSAFE
Your Health and Safety are our Absolute Priority
Announcements by hotel (3)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more informationFacilities
Airport transfer
Valet parking
Pets allowed
Shuttle service
Free Wi-Fi in all rooms!
Exceptional”
Hotel was clean n staff was nice... Breakfast was good also
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Great for business travels”
Great for business travels
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Good for airport”
Clean hotel with all the facilities required for a short stay. Just a few minutes walk to the rail link which goes to all terminals
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Excellent hotel next to CDG”
Easy access by free transfer with CDGVal and 3 minutes walk from the station. Privilege King rooms have a Nespresso coffee machine and 5 free drinks (non-alcoholic).
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One night stay ”
Interesting decor with a Japan theme. Very slow to check in. Only one member of staff. Large window gave good feeling of space. Comfortable bed. Some confusion with switches for lights. Good variety for breakfast. Vague directions from the receptionist as to where the train was located for the airport. Too far with heavy luggage. Hotel group should provide own shuttle bus for guests, particularly as regards room charges, apart from conventions - most guests are leaving the hotel to return to the airport for a further flight.
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I will not stay there any more”
Every thing was good but Im upset because I have paid twice for the city tax although I told them that I have ready paid
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good value”
good value and very clean.the locaton 10 mins from station
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Staff are helpful but not so efficient”
My flight arrived at 11PM so after I claimed my luggage it was already 12AM when I arrived. It took more than 20 mins for the check in. When I asked the staff for a power plug converter he told me there was one in the room which it wasn't, and I had to get back to the lobby and ask again.
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It was an OK experience ”
It took us quite a long time to process the check in. After waited for a long time, they given us two rooms that quite far from each other - I booked for adjacent rooms. Then I asked the other staff to change it. Another problems, my family brought tons of luggages but the doorman literally just stood there and not trying to help us at all. Ended us back and forth to our rooms to bring all of them. The rooms was okay, not too big but enough if you stay for short time. They does not have free shuttle but you can walk around 5 minutes to the free tram station towards the terminal 1 of CDG.
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Above average”
Due to the covid-19 situation the hotel had to close its restaurant. This is completely understandable. As an alternative the hotel offered a breakfast package, and room service was still possible. I found it unreasonable to charge the full price for the breakfast (19,90 p.p. for a take away breakfast bag). And I found it unreasonable to charge 5 euro to bring the food to the room... Plus the unannounced city tax which was not included in the room rate... oh and on top of that, the quality of the food was bad.
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Expensive lower end 3 stars hotel”
The location is not just nearby the train to go to airport so beware if you have heavy luggage. I asked to call a taxi who reaped us 30 euros for the 5 minutes drive. The room we had was spacious and comfortable but the bathroom was really cheaply made of this kind of one big plastic piece kind of thing. The staff was quite slow and not client oriented. Paid more than 200 euros for the room which was a reap off. Not a bad hotel but it feels like they just take advantage of the name Mercure and the location to charge this kind of fees for a level of service lower than the rest of the franchise.
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Good”
Head of staff in reception, the guy was rude
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Above average”
Close to airport although not many choices for meals and activities
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Find some place else”
AC doesn't cool, although they did send someone to check it promptly. Only one bath towel for 2 guests, and all the towels were thin and cheap. I'll try the Hilton next visit.
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Tale of TWO ! MERCURE Hotels at Roissy/CDG APT”
The stay was fine BUT we and others experienced major delay and inconvenience because there are TWO (2) Mercure Hotels at Roissy/CDG and the actual airport-operated shuttle (huge bus, overcrowded, hard to bvaod and deboard with luggage, only every 23 minutes or so,etc etc) on the BLACK LINE goes to the other MERCURE. The CDG terminal bus signpost and the signs on BLACK Line buses are marked for the MERCURE but it turns out to be the OTHER MERCURE. We went to the other MERCURE on the BLACK Bus to find that we had our reservatiuon at the other Mercure. The wrong one called the right one which sent a shuttle van and all went ok afterwards but we lost about 2 hours .. I am a ACCOR Classic Club member and feel we are due a refund due to lost time,being exposed to night (2100 to 2300) delays, etc It is shocking that ACCOR and MERCURE senior management allow this intolerable situation to continue. I am 80 and my wife 72. The MERCURE can be a 4-STAR BUT the shuttle mix-ups need to be fixed.This will need coordination within ACCOR, MERCURE and with the Airport Authority.
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Best to Relax And Comfortable For Me To Stay”
It's was the good exeperince and comfortable for me to stay at the Pullman Paris Charles De Gaulle Airport Hotel and won't forgot how's good and friendly for all of them to serve me.
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Costly hotel near airport. ”
The Pullman Hotel at CDG airport Paris is a short 10 minutes drive away from the airport by the hotel shuttle bus but it is not easy to find the shuttle bus stop at the airport. It is on the 5/F above the airport Railway Station and the signs there mentions several hotels but not Pullman. Call Pullman on +33 149192929 to let them know you are there. The hotel is modern with good comfortable beds, CNN and BBC World channels on TV but the WIFI in the room was slow and not very efficient. This hotel is a bit expensive but being close the the airport that is to be expected. The bathroom had quite a small walk in shower and the toilet was located only a short distance from the shower door whilst surprisingly the two toilet paper holders were given a large amount of space between the toilet and the wash basin.
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Perfect for the last night in Paris”
We just needed a stay for one night before slyibg out. We were so super tired !!! This hotel was oerfect for all of us : adults , children, seniors . The rooms are very nice and comfortable. Pretty spacious by Paris standards. Breakfast was very very good. Lots of choice. Free ahuttle to the airport. We are very satisfied. Would choise it again.
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Excellent Value and Comfort”
I was very impressed with the quality and comfort of the hotel and guest room considering the reasonable price! The hotel staff were welcoming, helpful, and friendly. The restaurant had a nicely diverse menu, with very good wines, making for a pleasant evening; the buffet breakfast was most excellent, with so many tasty choices and all readily available to allow each person to customize their meal and the time spent doing so. Will definitely recommend for anyone wishing to stay near the airport!
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Good”
, Convenient to go to airport by hotel' bus. We can go to Paris from airport. , Food is delicious , Nice staffs, especially drivers , Nice hotel
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