"Location is very close to the happening places and easy to access the restaurant or convenient stores."
Location rating score
300 meters to the beach
Located in heart of Pattaya
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||2 km|
|Nearest airport||U-Tapao International Airport (UTP)|
|Distance to airport||32.5 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, Mercure Pattaya Ocean Resort has a car park right on site for maximum convenience. Parking is free for guests.
Mercure Pattaya Ocean Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Overall cleanliness in the room and breakfast is good spread."
May 21, 2019
"Good location and very near to restaurant , bar and beach"
November 10, 2018
"Good location - nearby all services, food, beach etc."
January 28, 2020
If what you're looking for is a conveniently located hotel in Pattaya, look no further than Mercure Pattaya Ocean Resort. The hotel lies 2 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Mercure Pattaya Ocean Resort, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, ticket service.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as fitness center, outdoor pool, kids club, pool (kids), water sports (non-motorized). Superb facilities and an excellent location make the Mercure Pattaya Ocean Resort the perfect base from which to enjoy your stay in Pattaya.
"The sea view room was really nice and I would happily stay a..."
March 3, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-15 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 16 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Mercure Pattaya Ocean Resort
Pattaya Beach Road
Show reviews that mention
Great stay at Mercure Pattaya Ocean Resort ”
Great location, Amazing staff and great service. The sea view room was really nice and I would happily stay again. The hotel is very close to the beach and Terminal 21 shopping mall. Thank you 🙏 to each member of the Mercure Pattaya Ocean staff for making me and my mother very welcome.
Dear Valued Guest Thank you for choosing us as a choice of hotel on your recent visit. It was pleasure to read that you liked the clean and comfortable room with nice sea view. of course the location is very much close to many attractions and easy to find a transportation. Thank you for great compliments for our team and this is our culture to offer a memorable experience to our guests. I am moved by your beautiful comments and we will be looking forward to see you again someday. Stay Safe and Stay Healthy 🙏 Sincerely Vikrant Chauhan Operations Manager
Excellent hotel with great facilities and awesome staff ”
I have stayed at the Mercure Pattaya Ocean Resort several times now and have always experienced excellent service and enjoyed a relaxing stay in this well appointed hotel.
Dear Valued Guest It is great pleasure to read your wonderful comments about recent stay at the hotel and thank you for continuous supporting us. I am pleased that we were able to exceed your expectations on each visit and will look forward to welcome you again with same experience in future. Sincerely Vikrant Chauhan Operations Manager
It was a fantastic stay”
It was a fantastic stay at Mercure Pattaya Ocean Resort... we like the hotel theme and the staff was very helpful and friendly we hope to stay again...
Nice hotel good location”
The hotel is ideally located and very easy to find parking too. Everytime I go to Pattaya for business, I always stay in Mercure Pattaya, excellent staff services and very conveniently located, short distance walk to the beach too. But i had a bad experience this trip as I was staying in Room 1203 and in the middle of the night at 3am, somebody at Room 1204 try to open the adjoining door, funny isn't. Could be a thief or maintenance ???
This was my first time at the Mercure Pattaya Ocean Resort, but it was very satisfactory and I already recommended it to my friends.
Even though the hotel room is small but is still new and meets every aspect of a business traveller and location is definitely convenient. For biz in Pattaya I always stay in Mercure Pattaya but breakfast need to be improved better.
Stay safe here ”
I was very nervous while I was arrived the hotel because the booking was not confirm through Mercure pattaya so, I got the best advice from front reception is name Pueng (คุณผึ้ง), she was very great helpful staff and help to advices us what to do and booked with very convenient support. I would recommend to stay here if you want to get the best service.
Dear Valued Guest Many thanks for taking your time to review Mercure Pattaya Ocean Resort and we are delighted to know that you enjoyed the stay at the hotel. We take great pride in our hotel and it is always nice to hear that our guests have enjoyed the facilities and the product we offer. Your compliments are very well received and I will share with team, especially to K.Pueng for doing excellent work. I believe that we will get more opportunities to serve you in future. Thank you for the endorsement and we will be happy to welcome you back soon. Sincerely, Vikrant Chauhan Operations Manager
Superb Services and Quality”
Very pleasant. Although a distance from Central Pattaya (about 15-30 minutes walk), Mercure is just located a stone throw away from the beach (2-min walk). Hotel services are superb - the frontdesk service staff were very polite and helpful in assisting my enquiries. Highly recommended.
Convenient and comfortable”
I really loved the hotel building, the material design of the room, the secluded location away from the hustle and bustle of Pattaya streets. The breakfast was pretty good but room service and the restaurant were not great for dinner. To really enjoy Pattaya the hotel could provide a more detailed curated selection of the good spots for food and non-sleazy tourist experiences. My normal strategy is to put on a hat and wander out onto the street and this *really does not work* around the Mercure Ocean Resort.
Disappointed to the room title”
I have been reserved one night ocean view room for the 'Pattaya Fireworks Competition' that I mentioned to the hotel remarks. When I have check-in to the hotel I found the balcony direction is faced to the Wangamut beach. At the first time the staff promised will be changed the room that face to Pattaya beach. But after few minutes, they replied that our room is face to the ocean and matched to the room title, so they can't changed the room to us. There was so disappointed.
Comfortable stay with a few Hiccups”
I drove from Bangkok to Pattaya and was relying on Google maps for the location but on Google maps the address is wrong. It still takes you to the old Mercure. No worries, tried to call the hotel but website is unfriendly and had to call main office and was given the hotels' number. Got it easily once I was explained where it was. When making the booking I requested for a higher floor and as the booking wasn't last minute I expected this to be taken care off; hence, booked a higher value room with sea view. Got to the hotel at 2pm and it was taking time to check in so went to the pool/bar for a beer. Was checked in and the room was on 7th floor and we had to navigate to between the buildings in front to see the sea. Asked for higher floor and then was suggested 14th floor, then 15th and then finally was given 12th floor. No worries as the view was ok. Thanks K.NI. The staff is very friendly and there is a convinient car park next door, which is a plus. The hotel is new and the beds are comfortable. They do need to work on a few things like decrease check in time and install glass doors in bathing area (can be sliding). Four stars for now as this was my first visit and they need time to settle in. If things continue the same next time, the stars might reduce.
Great Stay at Mecure Pattaya”
The room was neat and clean. The children's pool was the highlight because we have two young children and they had a great day in the pool which is obviously cleaner than swimming in the sea at Pattaya. It's located on Beach Road so you can just walk out of the hotel and have a stroll to shops, restaurants etc.
Well hospitality ”
At the general the hotel is fully recommended to those people who are dealing with relaxation and along with their families. Hotel location is amazing because of many of travellers requirements surrounding such as 7 elven, malls, Pattaya beach... Etc.
Dear Valued Guest I very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am glad to learn that you were satisfied in all aspects of our hotel facilities and services also it is really incredible feeling to read that your experience met with your expectations. Thank you again for sharing your experience, and I hope your next visit will be more pleasant than the previous one. Sincerely, Vikrant Chauhan Operations Manager
Higher Expectations ”
I had read an article online that suggested this was one of the best hotels for kids in Pattaya, so I was quite disappointed. The water park is small, and the water was freezing, and the kid's room wasn't well equipped. Lots of hotels have better pools and kids' rooms than this one. The bacon as breakfast wasn't very good. I'm not sure if it was because it wasn't cooked properly or it wasn't good quality. The room was rather small. Overall okay, but we've stayed in better in Pattaya for around the same price.
Dear Valued Guest Thank you for taking out time for sharing your feedback about the recent stay at the property. Kindly accept my sincerest apologies and allow me to explain to you that our rooms are designed as per the midscale standards and size is mentioned on all partner websites. The water park and kids room are additional features that gives extra value to the guest with family and majority of our guests perceived it positively. The pool temperatures are ideal to use and it may drop a bit due to the weather change, however certainly not up to the freezing level since Thailand is a tropical country and temperature remains above 25 degrees celsius even in the rainy season. I have noted the point about food and will address with culinary head to take corrective measures for the betterment of our service in the future. Thank you and please allow us to offer you an excellent stay on your future visit. Sincerely Vikrant Chauhan Operations Manager
Perfect One Night Stay”
Room was sufficient. The location was excellent. Did not make it to the pool but the bar was great. This is a family oriented hotel or couples hotel. So I would recommend a different hotel if you are planning on par-taking in Pattaya's adult entertainment nightlife. Many kids around which if you are looking for a place to stay away from all that stuff its great. Surprising clean grounds around the enclosed area between the Holiday Inn. You would not know you were in Pattaya. For a quality meal and sky bar the Holiday Inn is across the parking lot, I think on the 26th floor something. Cheaper than the other sky bars while being romantic but fun at the same time.
Dear Valued Guest Thank you for choosing ust as you holiday destination and I am glad to read that your overall experience was up to your expectations. I am delighted to read that you have were impressed with our accommodation,convenient location and swimming pools. It was great to know that our hospitable team made your stay more comfortable and looked after you well. Thank you for rewarding us great scores and acknowledging our efforts. I will share your feedback with team and I am sure this will be great compliments for them. It will be our pleasure to welcome and serve you same experience in future. Sincerely Vikrant Chauhan Operations Manager
I was here alone with 2 kids, 8 and 10. The rooms are small, but I knew that, they are 26 sqm, not much. Breakfast was OK, nothing superfancy, but worked for us. The staff was excellent in all areas of the hotel, helpful and friendly. The pizzas was really nice, we ate at the hotel 3 nights of 5 and had most lunches by the pool :) The look in my kids eyes when we got to the hotel's waterpark, priceless. It was worth 1000$. We were in and around the pool 5-7 hrs each day except one when I felt I had to see some more of Pattaya. The slide is super fast, and the possiblilities to jump from approx. 2 and 3 meters are just great. If you and your kids like to play in the water this is THE place, if not I am sure there are 50 options just as good
Great hotel, pool was cold which is a plus when in Thailand, the rooms are clean and big with excellent views of Pattaya beach, good range of foods for breakfast will stay again when in Pattaya.
Clean Room, Good Location”
The room is good as per Accor Standard. The The location just a few minutes walk to Pattaya Beach. The building is beside Holiday Inn Hotel, so you won't see the view of the beach much.
couldn't be better!”
actually, when I stayed at pattaya, weather was not good. but this hotel made me feel better. especially, swimming pool! There is a small diving area, 3m deep water and, there is a slide. slide is more fun than I expected. I cannot count how many times I ride. highly recommend. if I go to pattaya again, i will choose this hotel.
Dear Sir It is pleasure to read that you were satisfied in all aspects of hotel facilities and services. I am absolutely delighted to read your kind feedback and very happy to learn that your stay with us was a pleasant one and indeed thank you for your recommendations and I will look forward to welcome you back in near future. Sincerely Vikrant Chauhan Operations Manager
4STAR HOTEL WITH GOOD FACILITIES”
This is the 3rd time we are staying in Mercure Pattaya as it offers excellent location and room is clean and quiet. For the price we paid, it is worth every penny spent and this time their breakfast is more than complete...... Keep up with the good service