Great stay at Mercure Pattaya Ocean Resort ”

Great location, Amazing staff and great service. The sea view room was really nice and I would happily stay again. The hotel is very close to the beach and Terminal 21 shopping mall. Thank you 🙏 to each member of the Mercure Pattaya Ocean staff for making me and my mother very welcome.

Excellent hotel with great facilities and awesome staff ”

I have stayed at the Mercure Pattaya Ocean Resort several times now and have always experienced excellent service and enjoyed a relaxing stay in this well appointed hotel.

It was a fantastic stay”

It was a fantastic stay at Mercure Pattaya Ocean Resort... we like the hotel theme and the staff was very helpful and friendly we hope to stay again...

Nice hotel good location”

The hotel is ideally located and very easy to find parking too. Everytime I go to Pattaya for business, I always stay in Mercure Pattaya, excellent staff services and very conveniently located, short distance walk to the beach too. But i had a bad experience this trip as I was staying in Room 1203 and in the middle of the night at 3am, somebody at Room 1204 try to open the adjoining door, funny isn't. Could be a thief or maintenance ???

Good hotel”

This was my first time at the Mercure Pattaya Ocean Resort, but it was very satisfactory and I already recommended it to my friends.

Nice hotel”

Even though the hotel room is small but is still new and meets every aspect of a business traveller and location is definitely convenient. For biz in Pattaya I always stay in Mercure Pattaya but breakfast need to be improved better.

Stay safe here ”

I was very nervous while I was arrived the hotel because the booking was not confirm through Mercure pattaya so, I got the best advice from front reception is name Pueng (คุณผึ้ง), she was very great helpful staff and help to advices us what to do and booked with very convenient support. I would recommend to stay here if you want to get the best service.

Superb Services and Quality”

Very pleasant. Although a distance from Central Pattaya (about 15-30 minutes walk), Mercure is just located a stone throw away from the beach (2-min walk). Hotel services are superb - the frontdesk service staff were very polite and helpful in assisting my enquiries. Highly recommended.

Convenient and comfortable”

I really loved the hotel building, the material design of the room, the secluded location away from the hustle and bustle of Pattaya streets. The breakfast was pretty good but room service and the restaurant were not great for dinner. To really enjoy Pattaya the hotel could provide a more detailed curated selection of the good spots for food and non-sleazy tourist experiences. My normal strategy is to put on a hat and wander out onto the street and this *really does not work* around the Mercure Ocean Resort.

Disappointed to the room title”

I have been reserved one night ocean view room for the 'Pattaya Fireworks Competition' that I mentioned to the hotel remarks. When I have check-in to the hotel I found the balcony direction is faced to the Wangamut beach. At the first time the staff promised will be changed the room that face to Pattaya beach. But after few minutes, they replied that our room is face to the ocean and matched to the room title, so they can't changed the room to us. There was so disappointed.

Comfortable stay with a few Hiccups”

I drove from Bangkok to Pattaya and was relying on Google maps for the location but on Google maps the address is wrong. It still takes you to the old Mercure. No worries, tried to call the hotel but website is unfriendly and had to call main office and was given the hotels' number. Got it easily once I was explained where it was. When making the booking I requested for a higher floor and as the booking wasn't last minute I expected this to be taken care off; hence, booked a higher value room with sea view. Got to the hotel at 2pm and it was taking time to check in so went to the pool/bar for a beer. Was checked in and the room was on 7th floor and we had to navigate to between the buildings in front to see the sea. Asked for higher floor and then was suggested 14th floor, then 15th and then finally was given 12th floor. No worries as the view was ok. Thanks K.NI. The staff is very friendly and there is a convinient car park next door, which is a plus. The hotel is new and the beds are comfortable. They do need to work on a few things like decrease check in time and install glass doors in bathing area (can be sliding). Four stars for now as this was my first visit and they need time to settle in. If things continue the same next time, the stars might reduce.

Great Stay at Mecure Pattaya”

The room was neat and clean. The children's pool was the highlight because we have two young children and they had a great day in the pool which is obviously cleaner than swimming in the sea at Pattaya. It's located on Beach Road so you can just walk out of the hotel and have a stroll to shops, restaurants etc.

Well hospitality ”

At the general the hotel is fully recommended to those people who are dealing with relaxation and along with their families. Hotel location is amazing because of many of travellers requirements surrounding such as 7 elven, malls, Pattaya beach... Etc.

Higher Expectations ”

I had read an article online that suggested this was one of the best hotels for kids in Pattaya, so I was quite disappointed. The water park is small, and the water was freezing, and the kid's room wasn't well equipped. Lots of hotels have better pools and kids' rooms than this one. The bacon as breakfast wasn't very good. I'm not sure if it was because it wasn't cooked properly or it wasn't good quality. The room was rather small. Overall okay, but we've stayed in better in Pattaya for around the same price.

Perfect One Night Stay”

Room was sufficient. The location was excellent. Did not make it to the pool but the bar was great. This is a family oriented hotel or couples hotel. So I would recommend a different hotel if you are planning on par-taking in Pattaya's adult entertainment nightlife. Many kids around which if you are looking for a place to stay away from all that stuff its great. Surprising clean grounds around the enclosed area between the Holiday Inn. You would not know you were in Pattaya. For a quality meal and sky bar the Holiday Inn is across the parking lot, I think on the 26th floor something. Cheaper than the other sky bars while being romantic but fun at the same time.

Waterpark”

I was here alone with 2 kids, 8 and 10. The rooms are small, but I knew that, they are 26 sqm, not much. Breakfast was OK, nothing superfancy, but worked for us. The staff was excellent in all areas of the hotel, helpful and friendly. The pizzas was really nice, we ate at the hotel 3 nights of 5 and had most lunches by the pool :) The look in my kids eyes when we got to the hotel's waterpark, priceless. It was worth 1000$. We were in and around the pool 5-7 hrs each day except one when I felt I had to see some more of Pattaya. The slide is super fast, and the possiblilities to jump from approx. 2 and 3 meters are just great. If you and your kids like to play in the water this is THE place, if not I am sure there are 50 options just as good

Great hotel”

Great hotel, pool was cold which is a plus when in Thailand, the rooms are clean and big with excellent views of Pattaya beach, good range of foods for breakfast will stay again when in Pattaya.

Clean Room, Good Location”

The room is good as per Accor Standard. The The location just a few minutes walk to Pattaya Beach. The building is beside Holiday Inn Hotel, so you won't see the view of the beach much.

couldn't be better!”

actually, when I stayed at pattaya, weather was not good. but this hotel made me feel better. especially, swimming pool! There is a small diving area, 3m deep water and, there is a slide. slide is more fun than I expected. I cannot count how many times I ride. highly recommend. if I go to pattaya again, i will choose this hotel.

4STAR HOTEL WITH GOOD FACILITIES”

This is the 3rd time we are staying in Mercure Pattaya as it offers excellent location and room is clean and quiet. For the price we paid, it is worth every penny spent and this time their breakfast is more than complete...... Keep up with the good service