Experience Luxury and Convenience at Heeton Concept Hotel Pattaya – Formerly Mercure
Heeton Concept Hotel Pattaya – Formerly Mercure is a 3.5-star hotel located in Pattaya, Thailand that offers a wide range of facilities to make your stay comfortable and convenient. Start your day with a delicious breakfast buffet or continental breakfast. Stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms. Take a dip in the indoor or outdoor pool, or enjoy water sports like snorkeling and diving. Relax and rejuvenate at the spa, sauna, or solarium, or stay active at the fitness center or games room. Other facilities include a coffee shop, bar, restaurant, room service, safety deposit boxes, tours, concierge, air conditioning, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, poolside bar, car park, designated smoking area, refrigerator, dry cleaning, express check-in/check-out, luggage storage, shared lounge/TV area, fishing, horse riding, convenience store, daily housekeeping, fireplace, taxi service, ticket service, and water park. With a laundry service, nightclub, and self-parking available, Heeton Concept Hotel Pattaya – Formerly Mercure ensures a comfortable and hassle-free stay for all guests.
Room Types at Heeton Concept Hotel Pattaya – Formerly Mercure
Heeton Concept Hotel Pattaya – Formerly Mercure offers a variety of comfortable and spacious room types to cater to the needs of all guests. These include the 1 King Bed Deluxe, 2 Single Bed Superior Room, Corner Suite, Family Suite, Superior Queen, and Twin Deluxe. Each room is designed to provide maximum comfort and relaxation, ensuring a memorable stay for all guests.
Discover the Best of Pattaya at Heeton Concept Hotel
Located in the heart of Pattaya, Heeton Concept Hotel Pattaya – Formerly Mercure is surrounded by some of the city's most popular landmarks and attractions. Just a short stroll away, guests can explore the vibrant Pattaya Night Bazaar, where they can shop for souvenirs, try local street food, and immerse themselves in the lively atmosphere of the city. The Avenue Shopping Mall is also nearby, offering a range of international brands, restaurants, and entertainment options. Whether you're looking for a cultural experience or a day of retail therapy, Heeton Concept Hotel Pattaya puts you right in the center of it all.
Fantastic Staff and Great Location
Heeton Concept Hotel Pattaya – Formerly Mercure is highly recommended by its guests for the fantastic staff and great location. The rooms are huge, clean, and comfortable. The facilities are pretty good, and the swimming pool is great. The hotel's central location makes it easy to explore Pattaya. The staff is friendly, helpful, and provides excellent service. Overall, guests have had a great stay at Heeton Concept Hotel Pattaya – Formerly Mercure and are looking forward to staying there again.
Experience Comfort and Exceptional Service at Heeton Concept Hotel Pattaya - Formerly Mercure
Heeton Concept Hotel Pattaya - Formerly Mercure is a perfect choice for travelers who value comfort and exceptional service. With an overall rating of 7.6, the hotel has received high ratings for value, cleanliness, location, comfort, and staff performance. Guests can enjoy a comfortable stay in well-appointed rooms with modern amenities. The hotel's staff is friendly, accommodating, and always ready to assist guests with their needs. Moreover, the hotel's location is ideal for exploring Pattaya's attractions, with easy access to the beach, shopping centers, and entertainment venues. Experience a memorable stay at Heeton Concept Hotel Pattaya - Formerly Mercure and enjoy the best of Pattaya with exceptional service and comfort.
![Swimming pool [outdoor], Heeton Concept Hotel Pattaya by Compass Hospitality in Pattaya](http://pix10.agoda.net/hotelImages/52151/-1/5f0c96aca1cd631165beaf1db42b933a.jpg?ce=0&s=1024x768 "Swimming pool [outdoor], Heeton Concept Hotel Pattaya by Compass Hospitality in Pattaya")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/52151/-1/5f0c96aca1cd631165beaf1db42b933a.jpg?ce=0&s=512x384)
Regular Visitor”
i usually stay here at least a few nights of my stay in Pattaya. I find the rooms are always clean, spacious and good for when I need to carry out any business online. Staff are always friendly.
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Dear Andrew, Good Afternoon from Mercure Pattaya Hotel We appreciated to receive an awesome score and feedback from you during stay with us, thank you very much for the comments especially about staffs and hope to see you again so soon. Best Regards, Chunlika KHAMLA Cluster Front Office Manager
Alan Sibson”
Excellent location in central Pattaya break fast was very good with a wide selection of food from Thai to English . The pool area was big with plenty of room for adults and children alike.The only criticism I can make is that they need more sun beds
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Dear Alan, Dear John, Greetings from Mercure Pattaya Hotel and thank you for taking time to share your experience regarding of your stay with us, we much appreciate. We try to do our best for all of our guest to have a pleasant stay with us, about the sunbed that we already purchasing and will be place at the pool in next two days. and hope you have a good time and much enjoy at home. We look forward to welcome you back to stay with us once again soon. Your sincerely, Suthee S Front Office Manager
Great family hotel”
A short but great few days, ideal for family with a great pool and kid things to do. Very close to many restaurants and bars, with shopping a short bus trip away.
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Dear John, Greetings from Mercure Pattaya Hotel and thank you for taking time to share your experience regarding of your stay with us, we much appreciate. We try to do our best for all of our guest to have a pleasant stay with us, and hope you have a good time and much enjoy at home. We look forward to welcome you back to stay with us once again soon. Your sincerely, Suthee S Front Office Manager
Exceptional”
Stay are great and good breakfast with lots of choice. Room is quite large and bed comfy, however bathroom is quite small, but overall very good and easy location to get around
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Dear Gordon, Good Afternoon from Mercure Pattaya Hotel Thank you very much for your feedback and we are glad to read that overall experience had meet your expectation and we hope your next visit will pleasant as previous one. Best Regards, Chunlika Khamla Cluster Front Office Manager
Exceptional”
Hotel, services, staff is really good. One of the best hotel in pattaya.
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Dear mosfiq Good Afternoon from Mercure Pattaya Hotel Thank you very much for a lovely feedback, I will share it to our staffs and I am sure that this will encourage them and hope to welcoming you back to stay with us again in the future. Best Regards. Chunlika KHAMLA Cluster Front Office Manager
Value for the cost”
Nice comfortable hotel. Great pool. Breakfast is good rooms are spacious. Had a great cleaning staff The mattress was worn out but not terrible. Had a great balcony without any furniture. I will stay again if the price is right
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Dear Charles, Good Afternoon from Mercure Pattaya Hotel Thank you for your comments and we are glad to read that you will come to stay with us again and we are looking forward to welcoming you back to stay with us again. Best Regards, Chunlika Khamla Cluster Front Office Manger
Exceptional”
Highly recommend this hotel
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Dear Andrew, Greetings from Mercure Pattaya Hotel Thank you very much for a wonderful score and feedback during stay with us and we hope your next visit will pleasure as previous one. Best Regards, Chunlika Khamla Cluster Front Office Manager
Nice hotel in Central Pattaya”
Stayed here for 2 nights during Pattaya Fireworks Festival and it was a good stay indeed. The hotel location is not right by the beach however it is only 8 minutes walk to the beach. The hotel is located off main road so it is not noisy of the traffic. We stayed on 7th floor and coukd see the sea from our room/balcony. The room is spacious as well as the balcony. Highly recommended.
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Dear Yudi, Greetings from Mercure Pattaya Hotel Thank you very much for a wonderful comments during stay with us. We are glad to learn that overall experiences had met your expectation especially the hotel location and we hope to have a chance to welcoming back to stay with us in the near future. Best Regards, Chunlika KHAMLA Front Office Manager
Home from home.”
I always enjoy staying at Mercure Pattaya as I think it’s decent value for money,rooms are large and clean,large swimming pool and pleasant staff in an excellent location.Some reviews talk about groups of noisy Indian men which has happened on previous visits,but so far so good on my visit. Thanks Mercure.
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Dear Neil, Greetings from Mercure Pattaya Hotel Thank you very much for rating us and comments during visit our hotel. We are glad to read that overall experience had met your expectation and we hope your next visit will pleasant as previous one. Best regards, Chunlika Khamla Cluster Front Office Manager
Very good”
It’s a great hotel, slight problem at the moment they are doing road works so you have to walk through them to get to the main bars. I didn’t have a problem with the amount of Indians staying there but they were a little on the arrogant side , I was getting out of the lift and 5 of them just barged straight in. The hotel staff couldn’t do enough for us. The breakfast looked great with loaded of options We have booked up again for our next trip . It’s a non-smoking hotel
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Dear Mark, Greetings from Mercure Pattaya Hotel Thank you very much for sharing your feedback during stay with us and are sorry to read that our staff is not met your expectation. I will train them for a better service in the future. And we looking forwards to welcoming you back to stay with us again. Best Regards, Chunlika Khamla Cluster Front Office Manager
Good Location Nice Staff Loud Groups of Indians!!!”
Mercure hotel is well located behind Avenue shopping mall Second Road close to many restaurants, bars and nightlife. Large pool with plenty of sun beds in low season but high season is dominated by large groups of Scandinavians who think that they own the sun beds for the entire stay of their vacation. Breakfast area plus restaurant/bar serving western food.Staff friendly and helpful. Negatives include cleaning of rooms didn’t happen until after 5pm some days.If the hotel is full then you need to employ more staff. Biggest negative is the large groups of Indian males who come for 2/3 days are generally loud and selfish shouting in corridors until the early hours and running free around the pool like children.The hotel always says it will address this problem but never does. If something isn’t done about this sooner rather later then Mercure will start losing its regular European visitors myself included.
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Second time staying”
Good hassle free stay, good location, good wifi, good BF. The only complaint is the corridors are very hard surface and carry noise, the doors are not adequately soundproofed.
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Dear Metha, Greeting from Mercure Pattaya and thank you for taking to share your experience regarding of your stay with us, and I will take your comment to all concern to improve of our hotel product. Please have a rest and good time at home. Happy new year. Your sincerely, Suthee SITHOOMCHAN Front Office Manager
Excellent”
Never been disappointed everything is what it should be a pleasure to stay there
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Dear Alan, Greeting from Mercure Pattaya Thank you very much for you review. We are more than happy to see you comments. I will share these comments to team who provided the service through all guests. Again, Alan we are looking forward to welcoming you to stay with us in the near future. Best Regards, Chunlika KHAMLA Front Office Manager
Very good”
The hotel is very dated I think ready for update
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Dear Robert, Thank you very much for taking time to share you feedback during stay with us. Regarding to hotel renovation, we are on plan to do the maintenance and we hope to welcoming you back to stay in the new Mercure Hotel Pattaya soon. Thank you again for you time and hope to have a chance to welcoming you back to stay with us again in the near future. Best Regards, Sukruethai JAMPADANG Assistant Front Office Manager
did the job”
Nice Hotel, reasonably priced, could have been cheaper for what it was. walkable to most places!
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Dear Guest, Greetings from Mercure Pattaya and thank you for taking time to share your experience regarding of your stay with us, we much appreciate, The room rate are depending on the season as we offer cheaper in some period. Your sincerely, Suthee S. Front Office Manager
Nice but noisy”
Each and every noise from outside the room can be heard inside. Staff started their shift around 7:00 am, talking, phone ring, trolley passing again and again. It was just a nightmare. Otherwise the bed is comfortable.
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Dear Mr. Simon, Greetings from Hotel Baraquda - MGallery Thank you very much for your recently stay with us, We are sorry to hear that you were not able to get a restful sleep during your stay with us. We realize how important getting a good night sleep is. So we already warned our staffs to not personal taking during working hour. Mr. Simon, please accept our sincere apologies the inconvenience caused during stay with us. Be further assured that your feedback has given the opportunity to make remedy on your concerns and allow us to improve our product and services for all guest in the future. We hope that you will give us another chance to renew your trust in our renewed and improved hotel. Best Regards, Chunlika KHAMLA Front Office Manager
Great location”
Great location, walking distance to night markets, beach road and Walking Street. Staff are friendly. However, the bed was hard, bathroom very small, would stay somewhere else next time as I think we paid too much per night.
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Dear Maria, Greetings from Mercure Pattaya Hotel and thank you for taking time to share your experience regarding of your stay with us, we much appreciate, Refer to the bed if you need more soft bed we could put the topper for you to have more soft bed. For the accommodation price is propose as per your period stay. Hotel also do the free room upgrade for your stay this time. Please have a rest and good time. Your sincerely, Suthee S. Front Office Manager
Very good”
My stay would of been ok if it wasn't for the large tour buses full of indians coming in for breakfast even though they are not staying at the hotel sometimes 3 buses at the same time.
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Dear Mark, Greetings from Mercure Pattaya Hotel and thank you for sharing your experience regarding of your stay with us, For the Indian group that we also have them sometime because of leisure group. So the hotel should be run the business we welcome all customers. Please have a rest and good time. Your sincerely, Suthee SITHOOMCHAN Front Office Manager
Old Hotel Room for Improvement ”
Location ok large swimming pool but needs renovation Negatives large groups of noisy Indian males thoughtless shouting late at night in corridors. Selfish retired Scandinavians taking control of sun beds are swimming pool as if they owned them leaving other guests unable to use sun beds.
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Old Hotel Refurbishment Required ”
Large pool but tiles need replacing and not too clean Rooms large but need updating. Too many groups of noisy Indians shouting in corridors late at night. Selfish Scandinavians holding all the sun beds for themselves.
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