Mercure Pattaya
Mercure Pattaya
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9.2
Exceptional

"Excellent value for money"

Meredith

|

February 4, 2018

Deluxe Twin Bed Mercure Pattaya
Deluxe Twin Bed
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Lobby Mercure Pattaya
Lobby
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Swimming pool [outdoor] Mercure Pattaya
Swimming pool [outdoor]
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Swimming pool [outdoor] Mercure Pattaya
Swimming pool [outdoor]
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See map Mercure Pattaya
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Very good
Location
7.6
See all 6 photos Mercure Pattaya
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What guests are saying:
Cosy room and Friendly staff
chee from Malaysia
Couple
The staff were friendly and provided a good service.
Karen from Thailand
Group
great hotel - staff helpful - great outside pool with pool bar, aircon in my room worked well, room cleaned everyday to good standard , had poolside facing room with balcony, did not eat at hotel, Guest friendly . will return soon.
philip from United Kingdom
Solo traveler
Good location, friendly and helpful staff.
THANYALUCK from Thailand
Couple
I was upgraded at no extra cost when i arrived, pleasantly suprised.Staff are very helpful when asked to fix stuff in the room which was rectified immediately.Not the first time I've stayed here i would reccomend this Hotel.
ANTHONY from New Zealand
Solo traveler
Happy with all aspects of my stay. No complaints. The hotel is a bit off from the main roads but there is a shuttle which can take you at any time. Also you can walk through the shopping centre for a short cut to the main road.
Huy from Australia
Solo traveler
excellent service and clean rooms.pool and spa is excellent I loved the room service, room was always clean , 24*7 service , thai food is excellent at affordable rates . overall a pleasant experience ....
Geetanjali from Australia
Family with young children
The hotel situated at a location convenient, walk a few minutes to the busy street. Good for traveler. Staff are helpful. Reasonable price. I would consider it again when next time travel. But the swimming pool is a bit small.
Lo from Hong Kong
Couple

Mercure Pattaya

Very good location
- 30 meters from city center
- What's nearby?
Very good
From 1008 reviewsSee what guests said
7.6
/
10
Very good cleanliness
7.8
Value for money7.6
Distance to city center1 km
Location rating7.6
Nearest airportUtapao International Airport (UTP)
Distance to airport29.8 km
  • Airport transfer

  • 420 meters to the beach

  • Currency exchange

  • Located in heart of Pattaya

Select your room
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 1 double bed
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Superior Twin Room
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 2 single beds
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Superior Double Room
Superior Double Room
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 1 double bed
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Family Suite
Family Suite
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 single bed and 1 king bed...
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds
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Superior
Superior
...
  • Room size: 28 m²/301 ft²
  • Pool view
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Single Deluxe
Single Deluxe
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 2 single beds
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Deluxe Queen Bed
Deluxe Queen Bed
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 1 double bed
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Superior Queen Bed
Superior Queen Bed
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Bed
Deluxe Twin Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
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Have a question for Mercure Pattaya?

What people love about the property

  • 8.0
    Very good

    "Very convenient location"

    wing Y.

    |

    January 15, 2018

  • 10.0
    Exceptional

    "Pet friendly, nice location, clean rooms - will come back again."

    Arthur

    |

    June 20, 2016

  • 10.0
    Exceptional

    "Clean and nice staffs"

    LISA

    |

    May 11, 2016

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More about Mercure Pattaya

More about Mercure Pattaya

10.0
Exceptional

"Brilliant hotel in the central of pattaya, absolutely brilli..."

Tommy

|

January 17, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Dang-Dum Restaurant
130 m Thai
Jamjuree Restaurant
230 m Thai
Chokdee Sukhumvit Pattaya
540 m Thai
American cuisine
American cuisine
The Irish Rovers Restaurant
410 m American, Bar, British
Tamar Bakery & Restaurant
410 m American, Asian, Thai
The Golf Club Sports Bar & Grill
430 m American, Bar, British
Asian cuisine
Asian cuisine
Ruen Thai
100 m Asian, Thai
Casa Pascal
150 m Asian, European, French
Zaika Indian Restaurant
210 m Asian, Indian, Vegan

What they offer

10.0
Exceptional

"I have stayed there before and like location and is great ho..."

warick

|

October 21, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1008)Booking.com Reviews (287)
7.6
/
10
Cleanliness7.8
Facilities7.1
Location7.6
Room comfort and quality7.8
Service7.8
Value for money7.6
Provided by verified guests of Agoda
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All guests (1008)
All room types

Show reviews that mention 

Showing 868 verified guest comments
12345
4.4
Sam from United States
Solo traveler
Superior Double Room
Stayed 5 nights in December 2018
Acceptable”
This was the worst experience I've ever had in a hotel. The front door appears to have been kicked in and wouldn't close properly (it locked, but there was a gap), so I was able to hear everything from the hallway. The noise of people walking by and talking cause me to get very little sleep (i.e. constant interruptions). The bathrooms were smaller than a closet and made me claustrophobic. I will never stay here again. Accor should be embarassed this hotel is included in their properties.
Reviewed January 04, 2019
6.4
Good
Kevin from Thailand
Family with young children
Family Suite
Stayed 2 nights in December 2018
Totally not worth the price tag, ”
Don't get me wrong, It's nicer then your average hotel in the area... The pool is great. But It doesn't belong anywhere near it's price point of 4500 baht per night. I just came from a hotel that is light-years better for the same price. This hotel belongs at 1500 per night, and frankly this resort absolutely dose not live up to the "Mercure" Name. I thought I was safe to book with Mercure because usually the properties are amazing.. This one is nothing like the others. But it costs more then the others. There were signs of Penny pinching all around. It really felt 3 star. Staff was friendly and parking was hassle free.
Reviewed December 31, 2018
8.0
Excellent
Jenny from Singapore
Business traveler
Superior Double Room
Stayed 3 nights in December 2018
Business trip”
Recommend.
Reviewed January 08, 2019
6.4
Good
MAHONEY from Malaysia
Family with young children
Family Suite
Stayed 2 nights in June 2018
value for money and have pro and con..”
Pro.. 1. Staff very polite 2. tour desk very nice and polite added very helpful 3. Room with slide inside love by my kid 4. swimming pool nice 5. facility game quite nice Con.. 1. Far for walking distance because is at the back of the main street 2. hard to find even for taxi driver 3. room quite dirty 4. spa not good. i book for 2 in room service but they did not come.
Reviewed November 25, 2018
10.0
Exceptional
Karl from United Kingdom
Solo traveler
Superior Double Room
Stayed 3 nights in November 2018
Great value ”
Great location, staff are really nice and efficient value for what you pay. Will stay again
Reviewed November 10, 2018
9.6
Exceptional
Henry from United States
Solo traveler
Superior Double Room
Stayed 6 nights in October 2017
Excellent place to stay, but the WiFi was very shoddy”
For some strange reason, I was unable to access the WiFi on my Apple iPhone. The staff did there best to resolve the problem without any luck. My friend had a Samsung device and was able to connect easily even though the speed was slow.
Reviewed December 05, 2017
Thank you for taking the time to tell us about your experience at the Mercure Pattaya Hotel! Your comment regarding the inconvenience with our WIFI will be conveyed to our IT manager, who is currently finding alternatives in order to make it more efficient and customer friendly. Thank you for taking the time to voice your and we hope to have the chance of hosting you again Yours sincerely, Jagan Lacsher General Manager
Responded January 22, 2018
Mercure Pattaya
8.4
Excellent
malcolm from United Kingdom
Solo traveler
Superior Double Room
Stayed 1 night in November 2017
Nice room Nicer Staff”
It is in a quiet location but only minutes away from the busier areas. Only down side reaĺly was the quality of the breakfast. Not worth 390 BHT. You can buy a token at the reception for 280 BHT but the breakfast is still disappointing at that. Good place for family vacations I think
Reviewed November 17, 2017
Allow me to express my gratitude for sharing your thoughts on the experience you had at Mercure Pattaya Hotel and for assessing the level of service provided and quality of food I am truly sorry to hear regarding the breakfast issues you have experienced during your recent stay with us. Please rest assured that your feedback regarding the breakfast has been conveyed to our Food and Beverage Manager and our Executive Chef, who are taking the necessary actions in order to improve the dining experience and the quality of the buffet. Your constructive comments are of immense value in providing a focus for improvement of the hotel’s products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in a not so distant future. Yours sincerely, Jagan Lacsher General Manager
Responded January 22, 2018
Mercure Pattaya
10.0
Exceptional
Leigh from Australia
Group
Superior Double Room
Stayed 5 nights in July 2017
Great hotel - Will stay again!”
This was the second time i stayed in this hotel and once again i was very happy with everything about it. The hotel itself is great, great pool, great breakfast and great service. It is not far away from the main beach road and is walking distance to almost everything you would need. Will stay here again when i return to Pattaya
Reviewed August 01, 2017
Dear Leigh, Thank you for choosing Mercure Pattaya Hotel for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Jagan Lacsher General Manager
Responded September 07, 2017
Mercure Pattaya
9.6
Exceptional
Anthony from United Kingdom
Solo traveler
Superior Double Room
Stayed 5 nights in April 2017
Exceptional”
great hotel pleasant staff, arrived early had to wait for room, no problem was offered a cup of coffee by the restaurant manager who was very helpful regarding information of the hotel and facilities, Tim the manager gave me a free up grade, which again was great, i cannot fault the staff, the rooms were clean, housekeeping staff were pleasant and the pool and pool staff were also very nice. The food served at the pool was really good, fresh healthy food, pizzas were great, freshly made to order, presentation was very good, well done Mercure i will be back in August great hotel, great staff really enjoyed my stay Thankyou.
Reviewed April 25, 2017
8.4
Excellent
Steven from Australia
Solo traveler
Superior Double Room
Stayed 4 nights in September 2016
Clean, Huge pool and close to shops”
Stayed for five nights, room was clean with balcony overlooking the huge pool. Shower could have had more pressure, a bit weak. King size bed comfortable, however air conditioner in room was a little noisy if you are a light sleeper. Did not eat breakfast at Hotel, decided to eat elsewhere, plenty of places close by and cheaper, not to say that the food wasn’t pleasant. Easy to get around from Hotel as it is a central location with a short walk to the beach if needed.
Reviewed October 02, 2016
8.0
Excellent
lee from Malaysia
Family with young children
Superior Twin Room
Stayed 2 nights in September 2016
Love the swimming pool”
Overall the Mercure Pattaya is adequate for a family stay. Very nice swimming pools, great for kids, towels provided at poolside. Tried the spa as well, inexpensive and good, same price in house poolside or room massage. Free 24 hour shuttle to main rd Pattaya 2nd road, else a 10-15 mins walk bad sewer smell lol. Small balcony with lounge chairs provided. Very small bathroom, ok for us as it does make the room look bigger. TV and air con and wifi worked fine. Family friendly but guest friendly as well, overall satisfactory, will consider booking Mercure for next visit.
Reviewed September 29, 2016
9.3
Exceptional
Malcolm from United Kingdom
Solo traveler
Superior Twin Room
Stayed 10 nights in July 2015
Another Pleasing Stay”
Adequate standard of room, clean and great staff.
As usual, I enjoyed my stay here. The rooms are of adequate size (but small bathrooms), and they are clean and comfortable. The staff are nothing short of brilliant, pleasant, helpful, good English, everyone of them I had cause to speak to were so keen to please. The location is great, close to Second Road shopping, convenient for the Soi Bukkow pub area, and a free mini bus to and from the Walking Street area. All this whilst being far enough away from the noisy bar scene so as not to have to endure the noise at night. I will return.
Reviewed July 30, 2015
8.7
Excellent
Steven from Australia
Solo traveler
Superior Double Room
Stayed 4 nights in September 2014
Close to Second Road”
Great pool, good rooms and close to Sopping Centres
Stayed for four nights, room was clean with balcony overlooking the huge pool. Shower could have had more pressure, a bit weak. King size bed comfortable, however air conditioner in room was a little noisy if you are a light sleeper. Breakfast was good although was a little disappointed with the Mercure brand, I did expect a little better being part of the Accor Chain. Overall, it was OK but it depends on how much time one spends in a hotel room.
Reviewed September 27, 2014
8.3
Excellent
Kurt from Austria
Family with teens
Superior Double Room
Stayed 3 nights in August 2014
Excellent Value for money”
location, pool, accept pets
We had a lovely stay. the hotel way exceeded our expectations. Such good value for money and within walking distance of main street, supermarkets and restaurants. The pool area and outside dining are lovely. The breakfast is amazing with such a good selection of Thai and Western food. The only negative would be that the furnishings are slightly dated but this wouldn't stop us from visiting again. In fact we will definitely be going again as we can take our dog. We saw a few people with pets checking in but we never saw or heard any after that. An oasis in the middle of Pattaya
Reviewed August 13, 2014
8.0
Excellent
Malcolm from United Kingdom
Couple
Superior Double Room
Stayed 9 nights in July 2014
A family friendly hotel”
Reasonably priced, clean and comfortable rooms.
We stay here twice a year, which speaks volumes. We like the location, close enough to the action, far enough away for it not to be in your face. The staff never fail to please, and we had a great dining experience poolside. The rooms, though not huge, are large enough, the size of the bathrooms being the only thing that lets them down. Clean and comfortable, and at a reasonable room rate for this area.
Reviewed August 07, 2014
8.3
Excellent
Malcolm from United Kingdom
Couple
Deluxe Double Room
Stayed 3 nights in December 2013
good clean hotel”
clean rooms, nice staff and a handy free ride to/from the main road.
As usual I was warmly welcomed on arrival, but was asked why I was just staying 3 nights, when I told them that was all that was available on the Internet they offered me a longer stay. However, I had already booked and paid for another hotel for the remainder of my stay. They were unable to explain why they had not responded to my email asking if the room was available for longer. Management pleased note, you lost another 9 days of my custom for no reason. Given that I stay here at least twice a year that was a risky move(letting me try out a different hotel). On the good side, I had previously complained about the loud construction noise starting at 7.00am, the management emailed me saying they were trying to get the construction company to limit early noise, and they seem to have achieved this. Well done. Overall this is a good hotel to stay at.
Reviewed January 05, 2014
8.0
Excellent
Santiago from Spain
Solo traveler
Deluxe Double Room
Stayed 3 nights in August 2013
Confortable”
Location, Room, Pool
The hotel is located in the center of Pattaya within walking distance of the beach, walking street, royal garden plaza, Avenue Shopping center, and central Festival. The hotel is refurbished and its new from inside.
Reviewed September 10, 2013
8.0
Excellent
Santiago from Spain
Solo traveler
Deluxe Double Room
Stayed 3 nights in August 2013
Confortable”
Location, Rooms, Pool
The hotel is located in the center of Pattaya within walking distance of the beach, walking street, royal garden plaza, Avenue Shopping center, and central Festival. The hotel is refurbished and its new from inside.
Reviewed September 10, 2013
8.7
Excellent
Malcolm from United Kingdom
Couple
Deluxe Double Room
Stayed 6 nights in July 2013
A great hotel spoilt by the noise”
Comfortable clean rooms with a nice balcony/view.
I stay at this hotel about 3 times per year, so that tells you that it ticks all the boxes for me, great hotel, good location, and friendly staff. The rooms are a decent size, large comfortable bed, and clean, the bathroom however is "adequate", but I don't come here to stay in the bathroom. The food is first class, although a little pricey, but you pay for quality. Now the down side:- this stay (through no fault of the hotel) I was woken every morning with really loud heavy construction noise (about 7.00 - 7.30 am). There are two large construction sites, one either side of the hotel, and a third one planned for the rear of the hotel (sales office on site but the construction work not started yet). So for the next 6 months (or maybe longer) there will be noise. If this bothers you I would think hard before booking here.
Reviewed August 20, 2013
8.7
Excellent
Lawrence from United States
Solo traveler
Superior Double Room
Stayed 2 nights in July 2013
Comfortable hotel, friendly staff, great location”
Location, comfortable room, friendly staff
I have stayed at the Mercure Pattaya many times and I continue to go back whenever I visit Pattaya. It is within convenient walking distance of entertainment and good shopping. In the past 3 years I have only stayed at this hotel and will continue to go back.
Reviewed July 31, 2013
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  • Very good location
  • Central Festival Pattaya Beach