Mercure Penang Beach
Free Wi-Fi

Mercure Penang Beach

505, Jalan Tanjung Bungah, Tanjung Bungah, Penang, Malaysia, 11200
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Two Double Bed Superior Room Ocean View - Bed Mercure Penang Beach
Two Double Bed Superior Room Ocean View - Bed
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    Lobby Mercure Penang Beach
    Interior view Mercure Penang Beach
    Interior view Mercure Penang Beach
     Mercure Penang Beach
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    Restaurant Mercure Penang Beach

    Mercure Penang Beach Reviews

    7.9
    Very good
    /10
    (2389 reviews)See what guests said
    8.4
    Excellent

    "Well maintained hotel, clean room"

    Lily

    -

    June 29, 2018

    8.6
    Excellent room comfort and quality
    Recommended by 88% of guests

    Things you’ll love about Mercure Penang Beach

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.9
    See map
    Very good location
    Popular
    Nearby
  • Gurney Plaza3.05 km
  • Penang Hill3.24 km
  • Gurney Drive3.87 km
  • The Camera Museum6.15 km
  • Penang Peranakan Mansion6.52 km
  • Khoo Kongsi6.68 km
  • Kek Lok Si Temple7.95 km
  • Penang National Park9.08 km
  • Escape Adventureplay Theme Park9.74 km
  • Penang Bridge13.18 km
  • 21 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.8
    Distance to city center7.6 km
    Location rating7.9
    Nearest airportPenang International Airport (PEN)
    Distance to airport19.4 km
    Property overview

    Conveniently located in Penang, Four Points by Sheraton Penang is a great base from which to explore this vibrant city. Only 23 km away, this 4-star hotel can be easily accessed from the airport. With the city's main attractions such as Katimbo sbn, Mount Miriam Hospital, Mount Miriam Cancer Hospital within close reach, visitors to the hotel will just love its location.

    Simply put, all the services and amenities you have come to expect from Starwood Hotels & Resorts Worldwide are right in the comfort of your own home. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service. M Bar and The Ombak coffee house is also available for guests to dine in and enjoy the atmosphere.

    The ambiance of Four Points by Sheraton Penang is reflected in every guestroom. television LCD/plasma screen, separate living room, smoke detector, internet access – wireless, internet access – wireless (complimentary) are just some of the facilities that can be found throughout the property. Throughout the day you can enjoy the relaxing atmosphere of the private beach, fitness center, outdoor pool, fishing, pool (kids). When you are looking for comfortable and convenient accommodations in Penang, make Four Points by Sheraton Penang your home away from home.

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    Rooms available at Mercure Penang Beach

    8.6
    Excellent
    Room comfort & quality
    Deluxe Room with 1 King Bed
    Deluxe Room with 1 King Bed
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Two Double Bed Superior Room Ocean View
    Two Double Bed Superior Room Ocean View
    ...
    • Room size: 25 m²/269 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Superior Room with 1 King Bed
    Superior Room with 1 King Bed
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Suite - Ocean View
    Superior Suite - Ocean View
    ...
    • Room size: 50 m²/538 ft²
    • Ocean view
    Enter dates to see prices
    Superior King Suite with Ocean View
    Superior King Suite with Ocean View
    ...
    • Room size: 50 m²/538 ft²
    • Shower
    Enter dates to see prices
    Junior Suite Ocean View - King Bed
    Junior Suite Ocean View - King Bed
    ...
    • Room size: 55 m²/592 ft²
    • Ocean view
    Enter dates to see prices
    King Superior Room Ocean View
    King Superior Room Ocean View
    ...
    • Room size: 25 m²/269 ft²
    • Ocean view
    Enter dates to see prices
    Superior Room with 2 Double Beds
    Superior Room with 2 Double Beds
    ...
    • Shower
    • 2 double beds
    Enter dates to see prices
    Twin Deluxe Ocean Front
    Twin Deluxe Ocean Front
    ...
      Enter dates to see prices
      Executive Suite Ocean View
      Executive Suite Ocean View
      ...
      • Ocean view
      • 1 king bed
      Enter dates to see prices
      Have a question for Mercure Penang Beach?

      What people love about Mercure Penang Beach

      • 7.6
        Very good

        "Nice hotel, comfortable stay."

        Patrick

        |

        January 4, 2019

      • 9.2
        Exceptional

        "Perfect for family stay."

        Kishor

        |

        January 10, 2019

      • 9.6
        Exceptional
        Location

        "Perfect location within easy reach of Batu Ferrangi and Georgetown via Uber!"

        Dan

        |

        January 12, 2018

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      More about Mercure Penang Beach

      More about Mercure Penang Beach

      8.0
      Very good

      "Lobby just next to the beach which is very windy and nice."

      David

      |

      December 18, 2018

      Read more reviews

      What they offer

      7.6
      Very good

      "Rooms are comfortable"

      selina

      |

      July 13, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of Mercure Penang Beach from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (2389)Booking.com Reviews (951)
      7.9
      /
      10
      Cleanliness8.3
      Facilities7.6
      Location7.9
      Room comfort and quality8.6
      Service7.9
      Value for money7.8
      All languages
      All guests (2389)
      All room types

      Show reviews that mention 

      Showing 1821 verified guest comments
      12345
      10.0
      Exceptional
      Zhen from Malaysia
      Family with young children
      Superior Room with 2 Double Beds
      Stayed 2 nights in January 2019

      Pool, Beach, Pool, Beach”

      Great place to stay with young children. Very clean resort, good breakkie (must try ckt), easy access to private beach (our key consideration point). Lovely place overall with great staff. We asked to change room when the first room we were in smell off ciggy. :)

      Reviewed May 18, 2019

      Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded May 30, 2019
      Mercure Penang Beach
      8.8
      Excellent
      jacqueline from United Kingdom
      Couple
      Superior Room with 1 King Bed
      Stayed 10 nights in May 2019

      10 nights in may ”

      Beautiful location, 2 steps out or the hotel, your on the beach. Service orientated staff, and very friendly, happy hours at the bar from 3til 12 closing time on beer, breakfast lovely every day, and lots of dishes made fresh in front of you. Good value far money. The rooms could do with a lick of paint, the cleaning staff were not very good, bed was made, fresh towels and water replenished, bathroom never cleaned, sheets were clean but had old stains on, good quality tho, would deffo come back

      Reviewed May 21, 2019

      Dear Ms Jacqueline, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded May 30, 2019
      Mercure Penang Beach
      8.8
      Excellent
      Lily
      Couple
      Superior Room with 1 King Bed
      Stayed 1 night in April 2019

      Excellent”

      Overall everything was okay especially the services provided by the hotel. The only slight downside was the breakfast menu. It would be better if the hotel can serve variety type of foods, as during our stay, they serve mainly Indian food. Really appreciate that they comply with our room request. Will stay there again someday.

      Reviewed May 01, 2019

      Dear Ms Lily, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded May 04, 2019
      Mercure Penang Beach
      8.8
      Excellent
      ROZIE from Malaysia
      Family with young children
      Superior Room with 1 King Bed
      Stayed 1 night in April 2019

      Good location hotel with beach n pool”

      Easy to find, nice hotel, nice staff,nice comfy bed, breakfast buffet was great because kids under 12 eats free. Not so many choices but enough n tasty. The beach was ok but there will be jelly fishes. The hotel put a notice board about it which is good. So please be careful. Overall the hotel is good and newly renovated. Highly recommended!

      Reviewed April 15, 2019

      Dear Mr Rozie, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded April 18, 2019
      Mercure Penang Beach
      8.8
      Excellent
      Hee from Malaysia
      Family with young children
      Deluxe Room with 1 King Bed
      Stayed 1 night in February 2019

      Great Environment and not so crowded”

      Front Desk Ms Anjana processed our check in with great detailed information. She notice my family is celebrating our kid's birthday and she arranged a mini birthday cake for her. Awesome! Great beach view and this area not so crowded with tourist and it's very comfortable environment. Walking distance to a huge food court with many Local food choices. Recommended for short stays.

      Reviewed February 24, 2019

      Dear Mr Hee, Greetings From Mercure Penang Beach. Thank you for making Mercure Penang Beach as your preferred accommodation choice whilst in Penang. First of all, we greatly appreciate the positive feedback given through your review on our Hotel and services. We are very delighted and are highly enthused to be reading such commentaries about our hospitality practices. We are constantly and always striving to improve our services and will continue to leave no stone unturned to achieve our mission to create a totally fulfilling experience for all our guests at all times. I want you to know that we are truly glad to have you as our guest and that all of us at Mercure Penang sincerely looking forward to the opportunity to be of service to you over and over again. Thank you. Warmest Regards, Dennis Dillon (Reception Manager)

      Responded March 07, 2019
      Mercure Penang Beach
      8.4
      Excellent
      Julie-Anne from Australia
      Family with young children
      Superior Room with 1 King Bed
      Stayed 3 nights in April 2019

      WE HAD A REALLY LOVELY STAY.”

      Room was very clean and value for money, Great staff, Value lunch and dinner meal sets available for 11 to 15 RM, Buffa breakfast awesome, Nice pool, Ocean views, Work out at the Gyn while watching your children play in the pool or on the beach, Public bus to Georgetown out front for 2RM. I also recommend you Down load Grab on your phone from cheap car transport in Malaysia. Hotel was just short of 5 stars because the pool cushions are not wiped down daily so there is often bird poo on them.

      Reviewed May 04, 2019

      Dear Ms Anne, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay, and also by not forgeting with ur feedback for our improvment on the cushions cleanliness, we will look into this matter. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Reception Manager)

      Responded May 07, 2019
      Mercure Penang Beach
      7.2
      Very good
      Kian from Malaysia
      Couple
      Superior Room with 1 King Bed
      Stayed 2 nights in April 2019

      Terrible”

      Let’s start with the good things first -good location -room was clean -good experience on last visit Dec 2015 Downsides -bathroom shower area water doesn’t flow well -ceiling leaking and request for room change -limited car park. there was an event on Saturday night and car park full so I was park somewhere which not inside the parking lot, security and staff was around and didn’t stop me for parking so I assume it’s ok. I get a call at midnight 12am++ and asked to remove my car! This is ridiculous. -The event was last until 11.45pm and the whole building was like no soundproof at all. My room was annoyed by the music and vibration! They are too slow to react even though has complaint few times to reception.

      Reviewed April 26, 2019

      Dear Mr Kian, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that we will be looking into each point that you have made. Thank you for staying with us, We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded April 29, 2019
      Mercure Penang Beach
      8.0
      Excellent
      PO from Malaysia
      Couple
      Superior Room with 1 King Bed
      Stayed 3 nights in May 2019

      Nice and happy stay”

      Overall is OK. Only thing I think can be improve is the lift's room card terminal, when you swip the room card not sensitive enough

      Reviewed May 10, 2019

      Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded May 30, 2019
      Mercure Penang Beach
      8.4
      Excellent
      wei from Malaysia
      Business traveler
      Superior Room with 2 Double Beds
      Stayed 1 night in March 2019

      Excellent”

      Good location, beach front, and spacious room

      Reviewed May 09, 2019

      Dear Mr Wei, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded May 10, 2019
      Mercure Penang Beach
      8.0
      Excellent
      Jess from Malaysia
      Family with young children
      Superior Room with 2 Double Beds
      Stayed 1 night in February 2019

      Our favourite beach hotel”

      We are enjoyed the hotel with friendly service and relaxing atmosphere. Glad we upgraded to fantastic seaview. Rooms are great and fit us all comfortably. Only few minutes drive for hawker food or restaurant. We will definitely stay here again on our next visit to Penang.

      Reviewed February 15, 2019

      Thanks for staying with us. We appreciate your feedback!

      Responded February 21, 2019
      Mercure Penang Beach
      10.0
      Exceptional
      ROY from Malaysia
      Family with teens
      Superior Room with 2 Double Beds
      Stayed 2 nights in February 2019

      Mercure Penang Beach Hotel”

      Checked in during 3rd & 4th days on CNY 2019. This is a very comfortable and clean hotel. it's also near a food court of variety tastes. Gurney drive is just 5-10 mins drive away. Staffs are friendly and helpful, backdoor beach front is amazingly soothing. We met a group of otters in morning beach walk. The hospitality we received exceeded our expectation. The only setback for us is we did not savor the in house restaurant cuisines, the pricing is a factor. Overall, we loved and enjoyed the stays.

      Reviewed February 11, 2019

      Dear Roy, Thank you for your feedback. We will share this with the rest of our team. Looking forward to have you back with us! Thank you.

      Responded February 15, 2019
      Mercure Penang Beach
      4.8
      Wei from Malaysia
      Family with teens
      Superior Room with 2 Double Beds
      Stayed 1 night in April 2019

      Limited Parking Bays!!”

      Has been coming back to this hotel for few times whenever I am in Penang. Till my last experience which now I will think twice should I consider to come back. Since Mercure take over, they stop the valet service. This hotel has a very limited parking bays for their guests. I am fine if they have valet to manage their guests cars. PLEASE DO NOT consider this hotel if you are driving. You will have hard time hunting for parking whenever you got back to the hotel. This is the worst experience!!! Or they will divert you to park at their new building which is next door. It is not suitable if you have elderly or kids travel with you as its a distance to the new building from hotel lobby. Since the parking bays are limited, the hotel GM car reserve a nice spot for himself/herself which guest are not allow to park. And make their guests park far and walk under the hot sun / rain. Don't understand what is this rule??? To the management, if you want to win back your customers, please consider to resume your valet service. The only best staff is the front desk staff named NuraMira. She is polite and can see smile from her face.

      Reviewed April 15, 2019

      Dear Wei, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that we will be looking into each point that you have made. Thank you for staying with us, We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded April 29, 2019
      Mercure Penang Beach
      4.8
      Wei from Malaysia
      Family with teens
      Superior Room with 1 King Bed
      Stayed 1 night in April 2019

      Limited Parking Bays!”

      Has been coming back to this hotel for few times whenever I am in Penang. Till my last experience which now I will think twice should I consider to come back. Since Mercure take over, they stop the valet service. This hotel has a very limited parking bays for their guests. I am fine if they have valet to manage their guests cars. PLEASE DO NOT consider this hotel if you are driving. You will have hard time hunting for parking whenever you got back to the hotel. This is the worst experience!!! Or they will divert you to park at their new building which is next door. It is not suitable if you have elderly or kids travel with you as its a distance to the new building from hotel lobby. Since the parking bays are limited, the hotel GM car reserve a nice spot for himself/herself which guest are not allow to park. And make their guests park far and walk under the hot sun / rain. Don't understand what is this rule??? To the management, if you want to win back your customers, please consider to resume your valet service. The only best staff is the front desk staff named NuraMira. She is polite and can see smile from her face.

      Reviewed April 15, 2019

      Dear Mr Wei, We were truly honoured that you spend your time at Mercure Penang Beach Hotel, and also by not forgeting with ur feedback regards on the parking limitation we will look into this matter. On the other note we are well noted on our talents Ms Nuramira the services that given upon ur stay with us. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded April 18, 2019
      Mercure Penang Beach
      10.0
      Exceptional
      Syed from Malaysia
      Family with young children
      Stayed 2 nights in August 2018

      Penang Vacation”

      Everything was fantastic. The hotel manager is a nice guy, who help us quick check in, since we were with kids and consider our type of room request and breakfast. We enjoyed every bit of our stay in this hotel. I would recommend to my friends and shall visit again.

      Reviewed December 17, 2018

      Thanks for staying with us. We appreciate your feedback!

      Responded February 21, 2019
      Mercure Penang Beach
      9.2
      Exceptional
      Mohd from Malaysia
      Couple
      Stayed 2 nights in September 2018

      Great hotel, friendly staff”

      This is our second time stay in this hotel. The hotel was great and the staff is very friendly. They even surprised me with the cake during my birthday. The room is big n spacious. Overall we had a very pleasant stay. We will definitely come again

      Reviewed September 24, 2018
      8.4
      Excellent
      SHEAU from Malaysia
      Family with young children
      Superior Room with 2 Double Beds
      Stayed 1 night in April 2019

      Good Location ”

      Great location & friendly staff

      Reviewed May 09, 2019

      Dear Mr Sheau, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded May 10, 2019
      Mercure Penang Beach
      8.8
      Excellent
      Norzila from Malaysia
      Family with teens
      Superior Room with 2 Double Beds
      Stayed 2 nights in February 2019

      Highly recommended!”

      A good hotel - clean and convenient. Friendly and helpful staff. Our room was spacious with 3 seater couch and seaview. Clean room with comfort beds & pillows. Registration at the reception was smooth. Kudos to Receptionist Amira! Because of your friendliness and helpfulness, you made my stay a memorable ones.

      Reviewed February 12, 2019

      Dear Norzila, Thank you for your feedback. We will share this with the rest of our team. Looking forward to have you back with us! Thank you.

      Responded February 15, 2019
      Mercure Penang Beach
      7.6
      Very good
      Musa from Malaysia
      Family with young children
      Superior Room with 2 Double Beds
      Stayed 1 night in February 2019

      Awesome Breakaway”

      We have been to Penang and stayed in many good hotels especially at Batu Ferringhi , and never attracted to Mercure Penang , previously known as Four Points Penang . It was mainly due to its unattractive look from the outside , when we passed through it . Nevertheless , we decided to give it a try due to its reasonable rates during the super peak CNY period. It was worth it ! We never expect the room and its overall ambience was nice and practical . The beach and its surrounding areas were clean .and well maintain . We took two rooms and its was nice . The Hotel was quick to change our rooms after we told the staff that there were many ants in the rooms . Breakfast spread was good , even though the service was a bit slow due to many guests and probably they were short handed . Overall service was good and the staff were friendly . Facilities were basic but good and sufficient .

      Reviewed February 06, 2019

      Thank you for your feedback

      Responded February 11, 2019
      Mercure Penang Beach
      8.0
      Excellent
      Yu from Malaysia
      Business traveler
      Superior Room with 2 Double Beds
      Stayed 1 night in April 2019

      Very good”

      Location good, nice room, clean beach and comfortable beds.

      Reviewed April 09, 2019

      Dear Mr Yu, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

      Responded April 18, 2019
      Mercure Penang Beach
      10.0
      Exceptional
      Low from Malaysia
      Business traveler
      Superior Room with 1 King Bed
      Stayed 1 night in February 2019

      Exceptional”

      Comfortable

      Reviewed March 05, 2019

      Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards.

      Responded March 07, 2019
      Mercure Penang Beach
      12345
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      Mercure Penang Beach
      |Very good 7.9
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