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8.0
Excellent
6,586 reviews
6,586 reviews
"Service was professional, cleanliness was top notch and facilities in good working order."
"Rooms are clean and housekeeping is attentive."
"Hotel sits right on the beach."
"Convenient location with nice quiet beach at the back of the hotel."
"Room size is huge, nice seaview."
8.2
Excellent
Location rating score
Mercure Penang Beach
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tanjung Bungah part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
Check-in/out [express]
Luggage storage
6 travelers have booked today.
Value for money | 7.9 |
Distance to city center | 7.6 km |
Location rating | 8.2 |
Nearest airport | Penang International Airport (PEN) |
Distance to airport | 18.9 km |
What time is check-in and check-out at Mercure Penang Beach?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Mercure Penang Beach?
For those who wish to drive their own cars, Mercure Penang Beach has a car park on site, as well as additional parking nearby if the first car park is full. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Mercure Penang Beach?
Start your mornings right, with the continental and buffet breakfast options offered at Mercure Penang Beach. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 43 MYR for adults and 40 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Mercure Penang Beach?
Mercure Penang Beach features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at Mercure Penang Beach?
Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Mercure Penang Beach. Small or intimate events like birthday parties and honeymoons can also be accomodated. Wireless internet service is offered to help your event go smoothly.
Can business events be hosted at Mercure Penang Beach?
On-site venues and convenient event services make Mercure Penang Beach an ideal choice for hosting events such as seminars, conferences and meetings. The 4 venues can accommodate up to 500 people. Free Wi-Fi is available to help your business event or meeting a successful one.
What is the smoking policy at Mercure Penang Beach?
Mercure Penang Beach does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Mercure Penang Beach?
Mercure Penang Beach’s neighborhood is Tanjung Bungah which includes popular restaurants such as Lebanon Restaurant, Let's Meat and Restoran Arati Vilas.
What popular shopping places are close to Mercure Penang Beach?
Mercure Penang Beach is located in Tanjung Bungah area which features shopping places such as Katimbo sbn and Tanjung Bungah Market.
What are popular attractions near Mercure Penang Beach?
Mercure Penang Beach is located in Tanjung Bungah area, which is famous for attractions such as Penang Avatar Secret Garden, Penang Toy Museum and Tai Pee Sun Temple.
What popular beaches are close to Mercure Penang Beach?
Mercure Penang Beach is located in the Tanjung Bungah area, which includes Tanjung Bungah Beach.
What popular natural sightseeing spots are close to Mercure Penang Beach?
Mercure Penang Beach is located within Tanjung Bungah, which makes it conveniently close to natural sights including Mount Erskine Peak.
9.6
"Service was professional, cleanliness was top notch and facilities in good working order."
zulkifli
|
March 10, 2023
10
"Rooms are clean and housekeeping is attentive."
Keith
|
March 5, 2023
9.2
"Hotel sits right on the beach."
Ahmad
|
March 23, 2023
Mercure Penang Beach
Do more sightseeing in the famous neighborhoods of Penang with a stay at Mercure Penang Beach. Explore the genuine Penang that most travelers never see, with a stay at Mercure Penang Beach -- located only 6.6 km from Pinang Peranakan Mansion.
Have a hassle-free trip while enjoying the services and amenities offered by Mercure Penang Beach. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Mercure Penang Beach makes it easy to plan your day trips, sightseeing, and more around Penang. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Mercure Penang Beach thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Mercure Penang Beach from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Mercure Penang Beach even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at Mercure Penang Beach begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Mercure Penang Beach has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Mercure Penang Beach offers unique recreational opportunities for all guests. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Cool off on hot days by joining water-world activities like fishing. Engage in some easy evening fun with other guests with the hotel's hiking trails.
Around the property
Don't miss out on all that Penang has to offer during your stay at Mercure Penang Beach. Multiple day trip options await you and your travel group close to Mercure Penang Beach, starting with visits to Chew's Jetty located just 7.1 km away. Cheong Fatt Tze - The Blue Mansion is located 5.9 km away, and is one of the most famous tourist spots to visit and photograph.
7.9
Beach
172 mentions
Housekeeping
127 mentions
Breakfast
109 mentions
Car Park
92 mentions
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 2 year(s).
Guest must be 2 doses vaccinated (for Astra Zaneca, Sinovac, Pfizer) up to 14 days before check-in to the hotel.
MYR10 Tourism Fee is applied to Foreign Tourists, payable to hotel upon check-in. This Tourism Fee is exempted for stays between 1 July 2020 to 31 December 2022.
Local Government Fee of MYR3 per room per night is imposed by the City Council of Penang. This payment is not included in the room rate and should be made upon check-in at Mercure Penang Beach. The Local Government Fee will be exempted until 30th June 2022 and will resume starting from 1st July 2022.
Show reviews that mention
Short Gateway 29-31 Oct 2020”
I am pleased with the service that provided to us from check-in until check-out. On the 1st day, the water pipe inside the toilet burst and it cannot be repaired on the spot, and the management kindly upgraded my room. It was really a kind gesture by the management. Both rooms were clean and spacious. Because it was a peak weekend, they provided a breakfast buffet instead of a food pack even though the choices of food we quite limited. The security at the swimming pool was top notch especially with the covid 19 pandemic nowadays and I am really pleased with it. Overall, it was a enjoyable stayed at the hotel.
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Dear Ikhwan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ryei Soh Assistant Front Office Manager
Nice hotel and good location.”
Kinda like the this hotel bcoz of its location, as its in between Batu Feringghi & Georgetown. though the car park is limited, but u can park in the next building and the hotel will pay for it as its claimable. Room was all clean, only thing they need to speed up the cleaning coz some of my relatives have to wait till 4pm before they can checking in. Beach need bit of cleaning up, as so many sea shells on the shore. and pool towel its kinda limited as suppose to 2 towels per room, and there’s no person in charge at the area to get the pool towel. other than that, i think everything is good.
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Dear Nik, We are very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assure as I will channeled your feedback to housekeeping and public area service so they can take note on your comments regards to the cleanliness and pool station service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryei Soh Assistant Front Office Manager
Mercure Penang Beach Hotel”
Checked in during 3rd & 4th days on CNY 2019. This is a very comfortable and clean hotel. it's also near a food court of variety tastes. Gurney drive is just 5-10 mins drive away. Staffs are friendly and helpful, backdoor beach front is amazingly soothing. We met a group of otters in morning beach walk. The hospitality we received exceeded our expectation. The only setback for us is we did not savor the in house restaurant cuisines, the pricing is a factor. Overall, we loved and enjoyed the stays.
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Dear Roy, Thank you for your feedback. We will share this with the rest of our team. Looking forward to have you back with us! Thank you.
Great experience”
This is my first time staying in mercure hotel.I booked 2 rooms without breakfast as we were hunting for nasi kandar and pasembor. I was looking for a reasonable price hotel with clean, large swimming pool and private beach. And i got all of this at mercure hotel. Despite small bathroom, limited car park spaces, i would't mind at all. my Kids and I spent most of the time at the Beach and pool all day long. The staffs were also nice and responded very quickly to our problwm. I will come back again next time coming to Penang.
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Dear Muaz, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Stay safe till we meet again! Sincerely, Ryei Soh Assistant Front Office Manager
A great staycation”
We are a young family travelling with 2 kids and picked this hotel for its reasonable price, location and proximity to the beach. We really do not expect much but this hotel exceeds our expectations. We arrived at slightly over 1pm and immediately got a room. While the room is basic, it is clean and quite spacious for the standard size. The bathroom is slightly cramp but it is clean and the water pressure is great. Our kids enjoyed the beach very much although we struggled to place our belongings as there were no beach chairs available as it is connected to public beach. The pool is a great size, a little crowded during the day so we went first thing in the morning to beat it. Breakfast is standard but service is good. We can see the Mercure team is coming together to serve their guest at the best they could. The location of this hotel is really great as well, we walked to few nearby eateries. All in this is a wonderful year end staycation for us to beat the Covid blues.
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Dear Phui, We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryei Soh Assistant Front Office Manager
Pool, Beach, Pool, Beach”
Great place to stay with young children. Very clean resort, good breakkie (must try ckt), easy access to private beach (our key consideration point). Lovely place overall with great staff. We asked to change room when the first room we were in smell off ciggy. :)
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Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)
Luv this hotel very much...”
Very beautiful scenery.... Beautiful beach in the middle of the bz town. Kids love the pools... Luv morning walk at beach and yet near to Gurney Plaza for movies/shooping getaway. The room is spacious + good kitchenette facilities with microwave. Very helpfull staff and friendly too... Breakfast was good even not much variety + same menu... Also easy access for online food order (grabfood/foodpanda etc.) + also easy access to foodstalls too...
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Dear Siti, We very much appreciate your comments regarding your stay at Mercure Penang Beach. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Izza Marcom & Admin
Exceptional”
Could improve on breakfast. There use to be roti canai and char koay teow before, but none now. Nasi lemak was so so.. Sambal has to improve. There was no pastry either. My main turn off was the parking. I had to park at the building beside mercure and after ticket validation i still had to pay rm3. The hotel should absorb the parking fee, as its the hotel which cant provide enough parking for its guests. Overall stay was good but there is still toom for improvement. I miss mercure of pre covid.
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Would definitely stay here again”
They don't mention it much but the food in the hotel is great! We had our dinner here on the day of arrival after extensive visit around the island. The varieties is excellent where we ordered pizza, vegetarian green curry, and some set dinner. The value is out of this world with generous portion. Coming from KL, we expect to pay a lot more for a lot less food. The breakfast served here is excellent with gourmet jams, especially the orange marmalade made from their orange peel discards. Again, the variety outweighs your stomach capacity. Rooms are clean and nice, beds very comfortable, and the staffs here are friendly and attentive. In my opinion, this is a very cozy hotel suitable for holidays with family.
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Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)
The beach was beautiful ”
The room was clean neat. Even though there was storm that night we did not hear everything from our room. We love the beach. The view was so beautiful.
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Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)
Nice stay! Excellent location! ”
Love everything about this hotel except the beach is a lil bit dirty! They dont really clean the beach. Please hire a cleaner to look after the beach. Dont wait for majlis to clean it!
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The magnificent view!”
When you walk in to check in for this hotel, you will immediately notice nice beach..I got senior citizen with me and young kids as we book 3 ocean view. and the access for this hotel all easy for them to walk and go. the cafe, the beach, swimming pool..even the room. i love this hotel. definitely i will come again.
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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
The Best Ever”
i love this hotel . with friendly staff , the beach , the view , quiet , feel personal . first i stay for 1 night , then i add on another one day just to rest there cause i love it so much . and yeah one of the staff that handle my breakfast , your hardworking attitude make me feel the best 🎈💕🎈
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Dear Nurul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ryei Soh Assistant Front Office Manager
Exceptional”
Perfect staycation with my family. beautiful private beach clean. hotel rooms perfects. very spacious and comfy. breakfast good. and we found the cheapest buffet lunch which was Rm30/per pax.
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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Exceptional”
Everything its good here, the breakfast its really best, I would like to stay here again cause their breakfast 👍 ! Housekeeping very nice, when I realize some towel not into my bathroom, they come replace for me in short time. Love the add and pillow, I have gone sleep here.
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Dear Mr Kok, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)
Great experience ”
My family enjoyed the time we spent in Mercury Hotel. The hotel is clean & friendly staffs. Pool by the sea side, great experienced with both (pool & sea).
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Dear Ms Aliana, We very much appreciate your comments regarding your stay at Mercure Penang Beach. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another fantastic journey with us. Sincerely, Izza Marcom & Admin
HARI RAYA SHORT VACAY”
reach at 6pm due to heavy jam from ipoh to penang - room clean and new look - pool ok - beach clean - breakfast ok problem - parking - muslim food around overall ,best stay at penang...
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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
A great stay ”
I booked ocean view room and the view was remarkable! Check in was smooth, room was very clean and the view was spectacular. Will definitely return!
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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Beach at your doorstep”
Chose this hotel because it is much closer to town than Batu Feringghi. We came to Penang via flight, thus relied on Grab. Was given adjoining room with beach view ! Kids were thrilled as beach is just at the hotel doorstep. Clean and not crowded.
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Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)
COMFORTABLE HOTEL ”
Very comfortable bed pillow comforter 5 star facilities, but parking is limited and the arrangement check in so bad due to not enough staff for cleaning room, so late check in waiting for room available, but overall is okay and nice view
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Dear {name}, Thank you for taking the time to tell us about your experience at the Mercure Penang Beach. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Thank you once again for your continuous support and appreciate for your kind understanding. Stay safe till we meet again! Sincerely, Ryei Soh Assistant Front Office Manager