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Mercure Penang Beach
Mercure Penang Beach
Mercure Penang Beach
Mercure Penang Beach
Mercure Penang Beach
Mercure Penang Beach
Mercure Penang Beach

Removed from saved list

7.9

Very good

4,717 reviews

4,717 reviews

Housekeeping170
View131
Beach105

Nice View, Private Beach, Beautiful Hotel,

MOHD
- Dec 7, 2021
See map

8

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Cheong Fatt Tze - The Blue Mansion 6.0 km
Batu Ferringhi Beach 6.3 km
Penang Fort Cornwallis 6.5 km
Armenian Street 6.6 km
Pinang Peranakan Mansion 6.7 km
Khoo Kongsi 6.8 km
Kek Lok Si Temple 7.8 km
Entopia 9.7 km
Nearby landmarks
Katimbo sbn 230 m
Chinese Swimming Club 280 m
Mount Miriam Hospital 530 m
Penang Avatar Secret Garden 610 m
Thai Pak Koong Temple Tanjung Tokong 650 m
Mount Erskine Peak 770 m
Tesco Tanjung Tokong 910 m
Justlife organic shop 1.1 km
Pepper Estate Playground 1.1 km
Penang Toy Museum 1.1 km
Free Wi-Fi

Mercure Penang Beach

505, Jalan Tanjung Bungah, Tanjung Bungah, Penang, Malaysia, 11200 - See map

This property is in high demand!

7 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

  • Bar

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Value for money7.8
Distance to city center7.6 km
Location rating8.0
Nearest airportPenang International Airport (PEN)
Distance to airport18.9 km

Rooms available at Mercure Penang Beach

Excellent
Room comfort & quality

8.6

Superior Suite - Ocean View
...
  • Room size: 56 m²/603 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Superior Room, King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Ocean View, King Bed
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Superior Ocean View Twin Room
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 2 semi double beds
Enter dates to see prices
Superior King Room
...
  • Room size: 28 m²/301 ft²
  • View view
  • 1 king bed
Enter dates to see prices
Superior Room with twin beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • View view
  • 2 single beds
Enter dates to see prices
Superior Twin Room with Ocean View
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Superior King Room with Ocean View
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
DOUBLE Superior Room, Twin Beds
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Mercure Penang Beach?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Mercure Penang Beach?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Penang Beach?

For those who wish to drive their own cars, Mercure Penang Beach has a car park on site, as well as additional parking nearby if the first car park is full. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mercure Penang Beach?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Penang Beach. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 43 MYR for adults and 40 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Penang Beach?

Mercure Penang Beach features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Mercure Penang Beach?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Mercure Penang Beach. Small or intimate events like birthday parties and honeymoons can also be accomodated. Wireless internet service is offered to help your event go smoothly.

Can business events be hosted at Mercure Penang Beach?

On-site venues and convenient event services make Mercure Penang Beach an ideal choice for hosting events such as seminars, conferences and meetings. The 4 venues can accommodate up to 500 people. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Mercure Penang Beach?

Mercure Penang Beach does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mercure Penang Beach?

The closest train, metro, or bus station is Bus Stop 1/B/JTGB05, 1.7 km away from Mercure Penang Beach.

What restaurants are nearby Mercure Penang Beach?

Mercure Penang Beach’s neighborhood is Tanjung Bungah which includes popular restaurants such as Restoran Arati Vilas, Pang Hainan Seafood and Lao Hakka Restaurant.

What popular shopping places are close to Mercure Penang Beach?

Mercure Penang Beach is located in Tanjung Bungah area which features shopping places such as Katimbo sbn, Tanjung Bungah Market and Muthu Frozen Food Sdn Bhd.

What are popular attractions near Mercure Penang Beach?

Mercure Penang Beach is located in Tanjung Bungah area, which is famous for attractions such as Fettes Park Baptist Church, Penang Avatar Secret Garden and Penang Toy Museum.

What popular beaches are close to Mercure Penang Beach?

Mercure Penang Beach is located in the Tanjung Bungah area, which includes The Cove Beach, Islander Watersports and Tanjung Bungah Beach.

What popular natural sightseeing spots are close to Mercure Penang Beach?

Mercure Penang Beach is located within Tanjung Bungah, which makes it conveniently close to natural sights including DreamPonds, Puncak Bukit Mutiara and Mount Erskine Peak.

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Explore the neighborhood

What people love about Mercure Penang Beach

  • 7.6

    Very good

    "Nice View, Private Beach, Beautiful Hotel,"

    MOHD

    |

    December 7, 2021

  • 9.2

    Exceptional

    "One of the best hotel we stayed in 👍🏼👍🏼"

    Haziq

    |

    December 7, 2021

  • 8

    Very good

    "Strategic and very near to the beach."

    nor

    |

    November 27, 2021

Overall rating:

7.9

Very good
4,717 reviews
Cleanliness
8.3
Facilities
7.7
Location
8.0
Read all reviews >
What travelers say they love:
Simple and nice stay with parking
sim from Malaysia
Business traveler
More about Mercure Penang Beach

More about Mercure Penang Beach

Conveniently located in Penang, Mercure Penang Beach is a great base from which to explore this vibrant city. Only 23 km away, this 4-star hotel can be easily accessed from the airport. With the city's main attractions such as Katimbo sbn, Mount Miriam Hospital, Mount Miriam Cancer Hospital within close reach, visitors to the hotel will just love its location.

For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service. M Bar and The Ombak coffee house is also available for guests to dine in and enjoy the atmosphere.

The ambiance of Mercure Penang Beach is reflected in every guestroom. television LCD/plasma screen, separate living room, smoke detector, internet access – wireless, internet access – wireless (complimentary) are just some of the facilities that can be found throughout the property. Throughout the day you can enjoy the relaxing atmosphere of the private beach, fitness center, outdoor pool, fishing, pool (kids). When you are looking for comfortable and convenient accommodations in Penang, make Mercure Penang Beach your home away from home.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Beach

172 mentions

Housekeeping

127 mentions

Breakfast

109 mentions

Car Park

92 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fishing
  • Fitness center
  • Hiking
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Closet
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Scale
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

The Ombak

  • Cuisine: Asian, International, Malaysian
  • Menu: Buffet, A-la-carte
Location
505, Jalan Tanjung Bungah, Tanjung Bungah, Penang, Malaysia, 11200
Excellent
Location

8

Airports

  • Penang International Airport (PEN)
    18.9 km 37 min drive
  • Sultan Abdul Halim Airport (AOR)
    82.2 km

Hospital or clinic

  • Mount Miriam Hospital
    530 m

Shopping

  • Batu Ferringhi Night Market
    5.9 km

Convenience store

  • Happy Mart
    1.0 km

Cash withdrawal

  • ATM
    380 m
What's nearby

Popular landmarks

  • Cheong Fatt Tze - The Blue Mansion
    6.0 km
  • Batu Ferringhi Beach
    6.3 km
  • Penang Fort Cornwallis
    6.5 km
  • Armenian Street
    6.6 km
  • Pinang Peranakan Mansion
    6.7 km
  • Khoo Kongsi
    6.8 km
  • Kek Lok Si Temple
    7.8 km
  • Entopia
    9.7 km

Nearby landmarks

  • Katimbo sbn
    230 m
  • Chinese Swimming Club
    280 m
  • Mount Miriam Hospital
    530 m
  • Penang Avatar Secret Garden
    610 m
  • Thai Pak Koong Temple Tanjung Tokong
    650 m
  • Mount Erskine Peak
    770 m
  • Tesco Tanjung Tokong
    910 m
  • Justlife organic shop
    1.1 km
  • Pepper Estate Playground
    1.1 km
  • Penang Toy Museum
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center7.6 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)43 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 220
  • Room voltage220
  • Year property opened1993
  • Most recent renovation2013
Property announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Guest must be 2 doses vaccinated (for Astra Zaneca, Sinovac, Pfizer) up to 14 days before check-in to the hotel.

MYR10 Tourism Fee is applied to Foreign Tourists, payable to hotel upon check-in. This Tourism Fee is exempted for stays between 1 July 2020 to 31 December 2022.

Local Government Fee of MYR3 per room per night is imposed by the City Council of Penang. This payment is not included in the room rate and should be made upon check-in at Mercure Penang Beach. The Local Government Fee will be exempted until 30th June 2022 and will resume starting from 1st July 2022.

Reviews of Mercure Penang Beach from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.3
Facilities7.7
Location8.0
Room comfort and quality8.6
Service7.9
Value for money7.8
High score for Penang
Rating
9+ Exceptional (515)
8-9 Excellent (464)
7-8 Very Good (710)
6-7 Good (249)
<6 Below Expectation (284)
Time of the year
Mar - May (427)
Jun - Aug (372)
Sep - Nov (626)
Dec - Feb (797)
Don't miss out!Properties in Penang are being booked every minute!
All guests (3,353)
All room types
All languages

Show reviews that mention 

Showing 2,222 verified guest comments
12345
9.0
Exceptional
Ang from Malaysia
Family with young children
Stayed 2 nights in November 2013

Nice Hotel”

Free WIFI, Reasonable price for f&b

Well, this is one of the best and comfortable refurbished hotel in Tanjung Bungah Penang Island. Starwood Group recently took over this property in penang. Formerly was Tg Bungah Hotel which not very popular in island. Food quality are average, however we found that in-room dining like tit-bit and beverages price are really reasonable which compare to other hotel in malaysia. Beer cost you only RM5 per can. They come with a package.Overall, very comfortable to stay. We will back again whenever we visit Penang !

Reviewed November 29, 2013

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9.0
Exceptional
Jennifer from Malaysia
Couple
Stayed 2 nights in December 2013

Comfortable room, Limited parking”

Fast in room WiFi, Fast check in and check out, Comfortable bed

Booked the premium room during their opening offer.Room was small but cozy with large comfortable beds and pillows. Fully equipped with most amenities such as ironing board,free in room WiFi, flat screen tv and in room safe, but lacking a hairdyer. Bathroom had standing shower and tub, but shower area wasnt completely closed off with glass, making the floors always wet and the tub was a little bit too small for people on the taller side. The walls in the hotel are very thin, so be prepared to hear kids running around in the corridor. Pool was clean and nice, with attached child size pool. Bean bags and lounge chairs are provided around the pool area. Access to private beach was also easy, and the beach was clean. Check in and check out was a breeze with friendly and helpful staff all around. Fair warning for anyone who drives to the hotel, as parking is very limited. However ,m the hotel has taken efforts to hire valets to ease parking woes and to help repark cars that need to be double parked. Overall, we had a short pleasant stay and this newly refurbished hotel in Tanjung Bungah.

Reviewed December 12, 2013

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10.0
Exceptional
Muaz from Malaysia
Family with young children
Superior Room, King Bed
Stayed 2 nights in December 2020

Great experience”

This is my first time staying in mercure hotel.I booked 2 rooms without breakfast as we were hunting for nasi kandar and pasembor. I was looking for a reasonable price hotel with clean, large swimming pool and private beach. And i got all of this at mercure hotel. Despite small bathroom, limited car park spaces, i would't mind at all. my Kids and I spent most of the time at the Beach and pool all day long. The staffs were also nice and responded very quickly to our problwm. I will come back again next time coming to Penang.

Reviewed January 04, 2021

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Dear Muaz, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Stay safe till we meet again! Sincerely, Ryei Soh Assistant Front Office Manager

Responded January 19, 2021
Mercure Penang Beach
10.0
Exceptional
Zakariya from Malaysia
Business traveler
Stayed 1 night in November 2013

It;s been a brilliant, worth every money spend”

New design, close to beach and not boring buffet spread.

The last time i was there, it was Tanjung Bungah Resort. This time around they just opened and under the management of Sheraton. Everything was brand new, the wood floor instead of carpet, the deco in the room, the bathroom - grohe water pipes and showers. The lobby also look livelier. When i got up for breakfast, i was expecting the same all boring breakfast spread. I was wrong. The presentation of the "coconut rice" with banana leaf. choices of cheeses. Worth every money spend. the one that i got is a promotional price. If they can keep the price at the promo price, i will definitely come back and bring my friends.

Reviewed November 18, 2013

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9.6
Exceptional
Phui from Malaysia
Family with young children
Superior Room, King Bed
Stayed 2 nights in December 2020

A great staycation”

We are a young family travelling with 2 kids and picked this hotel for its reasonable price, location and proximity to the beach. We really do not expect much but this hotel exceeds our expectations. We arrived at slightly over 1pm and immediately got a room. While the room is basic, it is clean and quite spacious for the standard size. The bathroom is slightly cramp but it is clean and the water pressure is great. Our kids enjoyed the beach very much although we struggled to place our belongings as there were no beach chairs available as it is connected to public beach. The pool is a great size, a little crowded during the day so we went first thing in the morning to beat it. Breakfast is standard but service is good. We can see the Mercure team is coming together to serve their guest at the best they could. The location of this hotel is really great as well, we walked to few nearby eateries. All in this is a wonderful year end staycation for us to beat the Covid blues.

Reviewed December 31, 2020

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Dear Phui, We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryei Soh Assistant Front Office Manager

Responded January 19, 2021
Mercure Penang Beach
9.2
Exceptional
Noor from Singapore
Couple
Superior King Room
Stayed 6 nights in August 2019

Great accomodation”

Me and wife enjoyed our 6 days holiday truly. The hotel is definite the place in penang tostay. The lobby/restaurant face the ocean directly. What a treat. I hav3 startedtelling friends about mercure penang. Would be ideal if the hotel can add one chinese restaurant, that will complete thealready good setup. I ll certainly visit ths hotrl again.soon. Staff like anjiana at reception suhsila at breakfast sayit n puvan at concierge are all an asset Thank you Mercure, we are grateful.

Reviewed August 30, 2019

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Dear Guest, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

Responded September 24, 2019
Mercure Penang Beach
7.6
Very good
Musa from Malaysia
Family with young children
Superior Room with twin beds
Stayed 1 night in February 2019

Awesome Breakaway”

We have been to Penang and stayed in many good hotels especially at Batu Ferringhi , and never attracted to Mercure Penang , previously known as Four Points Penang . It was mainly due to its unattractive look from the outside , when we passed through it . Nevertheless , we decided to give it a try due to its reasonable rates during the super peak CNY period. It was worth it ! We never expect the room and its overall ambience was nice and practical . The beach and its surrounding areas were clean .and well maintain . We took two rooms and its was nice . The Hotel was quick to change our rooms after we told the staff that there were many ants in the rooms . Breakfast spread was good , even though the service was a bit slow due to many guests and probably they were short handed . Overall service was good and the staff were friendly . Facilities were basic but good and sufficient .

Reviewed February 06, 2019

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Thank you for your feedback

Responded February 11, 2019
Mercure Penang Beach
8.7
Excellent
Wee from Malaysia
Solo traveler
Stayed 1 night in November 2014

Relax and Comfortable”

Clean, Comfort and Relax

It was a great one night stay in this hotel. The location is quite strategic, just between Batu Ferringgi and Tanjung Bungah. The room is quite spacious and nice view although I'm staying in Deluxe Room facing hillview. Few things I need to comment is the parking space problem as it's lack of parking lots and lacks of TV channel in room.

Reviewed November 21, 2014

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7.7
Very good
Shahril from Malaysia
Family with young children
Stayed 1 night in December 2013

Splendid!”

Room, Free Room Upgrade, Free WIFI Internet

This hotel is 1 of the latest hotel in Penang (or could be newest) in Tanjung Bungah. The room design was modern, and all the facilities and amenities still in top condition. The only thing that can be considered lacking is limited parking spaces since the hotel did not have integrated parking levels as part of the building. So the parking spaces in front of the hotel was based on 1st come 1st serve basis. Even some inconsiderate guest double parked other guest which was inconvenient. Luckily, the hotel had extra parking spaces at the back area which were guarded by security personnel.

Reviewed January 18, 2014

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9.2
Exceptional
Irra from Malaysia
Group
Superior Room with twin beds
Stayed 2 nights in December 2020

Recommended!”

had a pleasant stay at the mercure penang beach. The location is strategic except for the parking. Its confusing but overall it was a good stay.

Reviewed January 03, 2021

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Dear Irra, We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryei Soh Assistant Front Office Manager

Responded January 19, 2021
Mercure Penang Beach
9.3
Exceptional
Lim from Malaysia
Couple
Stayed 3 nights in February 2015

Four Point Hotel very worth of price and friendly.”

hotel room is clean and very modern room design. And lighting in room is warm, is match with travel mood. Bed and pillow are very comfortable. The location is nearby gurney mall and batu ferringgi.

Four Point Hotel by Sheraton is a very worth hotel. Hotel room is new modern design and light colour very comfortable and got long comfortable sofa in room with large flat tv. Location is nearby gurney shopping mall and up side is travel famous place-Batu Feringgi. Hotel room wifi is stable and fast. Staff all are smiling face and helpful. Hotel room is big. In my opinion , the hotel should ready more parking for customers. I give Four Point Hotel Penang Five stars for their serivece and hotel room. It should be one of the top 5 travel hotel in Penang.

Reviewed February 22, 2015

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8.0
Excellent
John from Australia
Couple
Stayed 7 nights in October 2013

Very comfortable”

Beach, pool, staff

Just reopened there are a few teething problems especially with housekeeping. Located on beach so easy to swim in sea or pool. Bus stops just outside hotel to allow easy access to the city. Taxi drivers do not seem to know hotel yet but are fine if you refer to it as Tanjung Bungah Beach Hotel. Very relaxed and comfortable hotel.

Reviewed October 21, 2013

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8.3
Excellent
Phui from Malaysia
Couple
Stayed 1 night in January 2016

Worth while stay”

Location, Clealiness, Staff Performance

Convenient is near to Gurney and Feringgi, beautiful and peaceful Tanjung Bungah beach, hotel is clean and new. Check in and check out was fast and parking is convenient and easy. Basic amenities like toothbrush were not provided though.

Reviewed February 02, 2016

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10.0
Exceptional
Kim from Australia
Couple
Stayed 2 nights in June 2015

Would return.”

Hotel Food, Rooms, Gym

After an extremely disappointing stay at an alternate 4* hotel very close to FourPoints, we moved to this hotel and were pleasantly surprised. We would definitely return if we needed to visit Penang again. The staff were friendly and helpful. We enjoyed the Gym facilities which is located overlooking the beach and the ocean. We usually avoid eating in hotel restaurants, but the food we ordered around the pool was lovely. Thank you FourPoints.

Reviewed June 26, 2015

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8.7
Excellent
Ken from United States
Couple
Stayed 2 nights in October 2013

Extended our stay because we liked everything”

General manager very relational with guests, with staff following suit; right on beach with fabulous breezes; relatively small with island charm

We were to have stayed only two nights and extended to six because of our particular interests in getting to know Penang better and the good location of Four Points (which is in a less crowded area northeast of face-paced Georgetown). The hotel has an awesome beach-front location, although the water is not ideal for swimming. Ocean breezes are wonderful. It should be noted that we rented a car so cannot comment on access to public transportation. The staff made us all feel welcome. The hotel had opened for business only about 10 days prior to our arrival so still had a few in-house wrinkles to iron out. The general manager has a long history of experience with hotels and is very personable, frequenting the lobby and lounge/restaurant areas to interact with guests. We would recommend this hotel to anyone.

Reviewed October 25, 2013

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9.2
Exceptional
Wee from Malaysia
Couple
Stayed 2 nights in April 2016

Excellent location, strong fast Wi-Fi, views, but tiny tiny bathrooms”

Tiny bathrooms - if someone is on the throne, the door to the room can't be used - no shower door, easy to get the bathroom floor wet The beach front facilities were great, a sort of semi-private stretch of beach. Good to lounge about around the cafe and bar fronting the beach. Location is great, but Penang isn't a big island so it's not that much of a difference wherever you stay, I guess.

Reviewed April 18, 2016

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7.6
Very good
WEI from Malaysia
Family with young children
Superior Suite - Ocean View
Stayed 3 nights in December 2019

Very good”

Housekeeping was not very efficient. Made some requests and reminded with follow up, but they never fulfilled. For the price and location, I think it is a reasonable choice. 25 mins to Georgetown, 25 minutes to Escape Theme Park, 10 minutes to Gurney Plaza. Take sea-facing rooms, as there were (are regularly I am not sure?) many, many, many noisy "mat rempit" motorcyclists racing up and down the main Tanjung Bungah road right in front of the hotel. This was a REAL NUISANCE EVERYDAY while we were there.

Reviewed January 02, 2020

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Dear Mr WeI We were truly honoured that you spend your time at Mercure Penang beach. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, we take this matter very seriously and our respective department are working on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant one. Sincerely, Dennis Dillon (Front Office Manager)

Responded January 03, 2020
Mercure Penang Beach
10.0
Exceptional
Amber from Australia
Couple
Stayed 2 nights in January 2015

Great hotel and location, minimal parking though.”

Location, staff, view

Great hotel in an awesome location! The hotel entry is located on the main road, with the dining area and lounge area facing the ocean - with uninterrupted views. There's nothing between this hotel and the ocean, you walk straight out from the lobby to the ocean - it's great. See if you can ask for a beach view room if possible. Even though the hotel is on a main road it's very quiet and you won't be kept awake by the traffic. The room is a generous size and immaculately clean and comfortable. Dining is good, and room service was quick despite there being a function on and the dining area at capacity. This is definitely a great hotel at a very reasonable price however parking is a bit limited, especially when there's a function on.

Reviewed March 10, 2015

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7.7
Very good
Koon from Malaysia
Family with teens
Stayed 3 nights in March 2014

Great beachfront hotel”

Beach, location, friendly staff

Hotel is well located in Tanjung Bungah - close to Georgetown and other attractions. Best feature of the hotel is the great beach front access and views. Ocean front rooms have huge window facing the sea! Nearby to Penang's many foodie places. Only problems were limited car parking space and relatively small pool/jellyfish in sea.

Reviewed April 08, 2014

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7.6
Very good
Hanni from Canada
Solo traveler
Superior King Room
Stayed 5 nights in June 2019

Very good”

The Mercure Beach Hotel was a solid hotel choice. I appreciated the cleanliness, the excellent meal deals offered at the restaurant for lunch and supper, the wide array of choices for breakfast, the iconic Boh tea provided as a complimentary addition in the rooms, the beautiful pool, and the well maintained gym. The room was tastefully appointed and the bed was very comfortable. I was a little off put by all the additional charges that were not mentioned in the Agoda booking...there appeared to be three addition service charges or taxes (only one of which was mentioned by Agoda). I would also have liked to see more affordable drink options on the menu (where is the teh tarik?!), more salad options (there were precious little fresh vegetables included in the meals), and a greater priority in keeping the beach front clear of garbage. So this is a good hotel choice...with some room for growth :)

Reviewed June 19, 2019

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Dear Hanni, Greetings From Mercure Penang Beach. Thank you for making Mercure Penang Beach as your preferred accommodation choice whilst in Penang. First of all, we greatly appreciate the positive feedback given through your review on our Hotel and services. We are very delighted and are highly enthused to be reading such commentaries about our hospitality practices. We are constantly and always striving to improve our services and will continue to leave no stone unturned to achieve our mission to create a totally fulfilling experience for all our guests at all times. I want you to know that we are truly glad to have you as our guest and that all of us at Mercure Penang sincerely looking forward to the opportunity to be of service to you over and over again. Thank you. Warmest Regards, Dennis Dillon (Front Office Manager)

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