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Mercure Penang Beach in Tanjung Bungah offers a serene beachfront retreat with stunning sea views. Ideal for two travelers, enjoy dining at Ombak restaurant and explore nearby cultural attractions and entertainment. Located in serene Tanjung Bungah, Mercure Penang Beach is perfect for two travelers seeking beachside relaxation and cultural exploration. Enjoy an ocean-view outdoor pool, a private beach, and a stylish bar. Spacious, air-conditioned rooms include free WiFi, with some offering ocean or city views. Straits Quay, just 1.6 km away, offers vibrant shopping and dining. A blend of tranquility and convenience for an unforgettable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Check-in [24-hour]
Great Breakfast
Great View
Great food & dining
Private beach
Free Wi-Fi
Pool with view
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Bar
34 travelers have booked today.
Based on 9,861 verified reviews
8.6
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Location rating score
Value for money | 8.4 |
Distance to city center | 7.6 km |
Location rating | 8.6 |
Nearest airport | Penang International Airport (PEN) |
Distance to airport | 18.9 km |
Does Mercure Penang Beach have bars on the premises?
Delight in your trip the best way with a drink in your hand at Mercure Penang Beach's bar available right in front of your doorstep for when you need a sip or two.
Does Mercure Penang Beach have a swimming pool?
While staying at Mercure Penang Beach, you can delight in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.
Does Mercure Penang Beach have a fitness center?
Mercure Penang Beach features free 24-hour fitness center that is fittingly located at the tip of your finger, allowing you to get your daily exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
What points of interest are in close proximty of Mercure Penang Beach that are in walking distance?
While remaining at Mercure Penang Beach, kick start your getaway by exploring the closest point of interest in walking distance to the property such as Katimbo sbn.
What are the property's policies for children's bedding at Mercure Penang Beach?
Mercure Penang Beach's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many rooms does Mercure Penang Beach have?
Mercure Penang Beach has a total of 220 rooms.
At what time of the year is Mercure Penang Beach most popular?
Mercure Penang Beach's most popular month where verified guests travelers have stayed the most is in May.
What do verified guests love most about Mercure Penang Beach?
Past visitors that stayed at Mercure Penang Beach have given this property a rating of 8.62 for its remarkable cleanliness as the major highlight for their stay.
What is the typical rating that verified Solo travelers' have given to Mercure Penang Beach?
Past solo travelers that have stayed at this property have given Mercure Penang Beach an average rating of 8.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Group travelers have given to Mercure Penang Beach?
Past group travelers that have stayed at this property have given Mercure Penang Beach an average rating of 8.2. You can check out more precise customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Mercure Penang Beach?
The nearest train, metro, or bus station is Komtar Bus Terminal, 6372.0 m away from Mercure Penang Beach.
What is the closest airport to Mercure Penang Beach?
The closest airport to Mercure Penang Beach is Penang International Airport, 19.0 km away.
Experience Tranquility and Comfort at Mercure Penang Beach
Welcome to Mercure Penang Beach, a luxurious 4-star hotel located in the heart of Penang, Malaysia. With its stunning beachfront location and impeccable service, this hotel is the perfect choice for both leisure and business travelers.
As you step into the hotel, you will be greeted by a warm and inviting atmosphere. The hotel boasts a total of 220 beautifully appointed rooms, each thoughtfully designed to provide maximum comfort and relaxation. Whether you choose a cozy standard room or a spacious suite, you can expect modern amenities and stylish decor that will make you feel right at home.
Check-in time at Mercure Penang Beach is from 03:00 PM, allowing you to start your vacation or business trip without any delay. The hotel's convenient location makes it easily accessible, with the airport just 35 minutes away. If you're arriving by car, you'll be pleased to know that the hotel offers ample parking space.
Mercure Penang Beach is a hotel that values both tradition and modernity. While the hotel was built in 1993, it underwent a renovation in 2013 to ensure that it meets the highest standards of comfort and style. The result is a harmonious blend of contemporary design and timeless elegance.
Families traveling with children will find Mercure Penang Beach to be a welcoming haven. The hotel's child policy allows children between the ages of 0 to 12 to stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a range of facilities and services to keep the little ones entertained, including a children's play area and a swimming pool.
When it's time to bid farewell to Mercure Penang Beach, check-out is until 12:00 PM, giving you ample time to pack up and prepare for your onward journey. If you have some time to spare before your departure, take advantage of the hotel's proximity to the city center, just 7.6 km away. Explore the vibrant streets of Penang, indulge in local delicacies, or immerse yourself in the rich cultural heritage of this enchanting city.
At Mercure Penang Beach, your comfort and satisfaction are our top priorities. Experience tranquility, comfort, and exceptional service at this remarkable hotel in Penang, Malaysia.
Unwind and Indulge in Entertainment at Mercure Penang Beach
At Mercure Penang Beach, we understand the importance of relaxation and entertainment during your stay. Our hotel offers a range of exciting entertainment facilities to ensure that your time with us is filled with fun and enjoyment. Step into our vibrant bar, where you can unwind with a refreshing drink and immerse yourself in a lively atmosphere. Whether you prefer a classic cocktail, a glass of fine wine, or a cold beer, our skilled bartenders will be delighted to serve you. Sit back, relax, and enjoy the soothing music playing in the background as you socialize with friends or simply take a moment for yourself.
Stay Active and Unwind with Exciting Sports Facilities at Mercure Penang Beach
At Mercure Penang Beach, we understand the importance of staying active and enjoying outdoor activities during your vacation. That's why we offer a wide range of sports facilities to cater to all your fitness needs and provide endless entertainment for guests of all ages.
Start your day with a refreshing swim in our sparkling outdoor pool, surrounded by lush tropical gardens. Whether you're looking to relax or get in a few laps, our pool is the perfect spot to soak up the sun and cool off in the crystal-clear waters.
For those who prefer to stay on land, our hotel offers a fully-equipped fitness center that is open 24 hours a day. Whether you're a fitness enthusiast or just looking to squeeze in a quick workout, our state-of-the-art facilities are sure to meet your needs. Take advantage of our modern exercise equipment and stay on track with your fitness goals.
If you're a nature lover, make sure to explore the nearby hiking trails that offer breathtaking views of the surrounding landscape. Immerse yourself in the beauty of Penang's natural scenery as you embark on a memorable adventure.
For a unique experience, head to our private beach and indulge in a day of sun, sand, and sea. Relax on the pristine shores, take a leisurely stroll along the coastline, or engage in thrilling water sports such as fishing. Whether you're a seasoned angler or a beginner, our beach provides the perfect setting for a day of fishing fun.
At Mercure Penang Beach, we believe in providing our guests with unforgettable experiences. With our array of sports facilities, you can stay active, unwind, and create lasting memories during your stay in Penang, Malaysia.
Convenience Facilities at Mercure Penang Beach
At Mercure Penang Beach, guests can enjoy a range of convenience facilities that enhance their stay and make their experience truly hassle-free. The hotel offers a laundry service, allowing guests to have their clothes cleaned and freshened up during their stay. Additionally, room service is available, providing guests with the option to enjoy a delicious meal or refreshing beverage in the comfort of their own room.
For added security and peace of mind, Mercure Penang Beach provides safety deposit boxes where guests can store their valuable belongings. The hotel also has a concierge service, ensuring that guests have access to personalized assistance and recommendations throughout their stay. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet effortlessly. There is also a designated smoking area for guests who prefer to smoke.
Furthermore, Mercure Penang Beach offers free Wi-Fi in all rooms, allowing guests to stay connected and productive during their stay. The hotel provides dry cleaning services, making it convenient for guests to have their clothes professionally cleaned. Express check-in/check-out services are available, ensuring a smooth and efficient arrival and departure process. Luggage storage is provided for guests who need to store their belongings before check-in or after check-out. Lastly, the hotel offers daily housekeeping, ensuring that guests enjoy a clean and tidy room throughout their stay.
Convenient Transport Facilities at Mercure Penang Beach
At Mercure Penang Beach, we understand the importance of convenient transport options for our guests. Whether you're arriving from the airport or exploring the city, we have you covered. Our hotel offers a reliable taxi service, ensuring that you can easily reach your desired destinations without any hassle. Additionally, for guests who prefer to drive themselves, we provide self-parking facilities with a car park that is free of charge. This allows you to have peace of mind knowing that your vehicle is secure while you enjoy your stay with us. With our excellent transport facilities, your journey to and from Mercure Penang Beach will be smooth and stress-free.
Comfort and Convenience at Mercure Penang Beach
Indulge in a luxurious stay at Mercure Penang Beach, where every room is equipped with top-notch facilities to ensure your comfort and convenience. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the tropical heat of Penang. Get ready for a day of exploration with the hair dryer provided, ensuring you always look your best before stepping out.
Sit back and relax in front of the television, where you can catch up on your favorite shows or enjoy a movie night in the comfort of your room. Quench your thirst with a refreshing drink from the mini bar, stocked with a variety of beverages to suit your taste. Stay connected to the world with satellite/cable TV, offering a wide range of channels to keep you entertained throughout your stay.
At Mercure Penang Beach, your comfort is our top priority. With these exceptional room facilities, you can unwind and enjoy a truly memorable stay in Penang, Malaysia.
Indulge in a Culinary Delight at Mercure Penang Beach's Dining Facilities
At Mercure Penang Beach, guests can experience a gastronomic journey like no other with its exceptional dining facilities. Start your day with a scrumptious breakfast buffet at the hotel's coffee shop, offering a wide array of delectable options to suit every palate. From freshly baked pastries to hearty Malaysian favorites, there's something to satisfy every craving.
For a more intimate dining experience, head to the hotel's restaurant, where you can indulge in a diverse menu featuring both local and international cuisines. The talented chefs at this restaurant use only the finest ingredients to create culinary masterpieces that will leave you craving for more. Whether you're in the mood for a succulent steak or flavorful seafood, the restaurant is sure to impress even the most discerning food connoisseurs.
If you prefer to dine in the comfort of your room, the hotel offers convenient room service, allowing you to savor delicious dishes without leaving the comfort of your cozy accommodation. Whether it's a late-night snack or a full-course meal, the room service menu offers a variety of options to cater to your taste buds.
Moreover, Mercure Penang Beach takes pride in its halal restaurant, ensuring that Muslim guests can enjoy their meals with peace of mind. With a dedicated kitchen and halal-certified ingredients, this restaurant offers a range of authentic Malaysian dishes and international favorites, all prepared in accordance with Islamic dietary requirements.
To top it all off, the hotel's dining facilities are complemented by daily housekeeping, ensuring that the dining areas are always clean and inviting. So, whether you're starting your day with a hearty breakfast or enjoying a romantic dinner, Mercure Penang Beach's dining facilities are sure to provide a memorable culinary experience.
Experience Comfort and Luxury at Mercure Penang Beach
Indulge in a blissful stay at Mercure Penang Beach, where you can choose from a range of exquisite rooms designed to cater to your every need. Whether you're traveling with a companion or seeking a solo retreat, there's a perfect room for you. The Superior Ocean View Twin Room offers a spacious 28 square meters of elegantly furnished space, featuring 2 Semi Double-Beds and breathtaking views of the ocean. For those who prefer a larger bed, the Superior Ocean View King Bed room provides the same stunning views and a comfortable King Bed. Seeking a room with twin beds? Look no further than the Superior Room with twin beds, offering a cozy ambiance and 2 Semi Double-Beds. If you prefer a room with a single King Bed, the Superior Room, King Bed is the ideal choice. For those seeking ultimate luxury, the Superior Suite - Ocean View offers a generous 56 square meters of space, with a plush King Bed and mesmerizing ocean views. Book your preferred room now on Agoda and enjoy the best prices and a hassle-free experience, ensuring a memorable stay at Mercure Penang Beach.
Discover the Tranquil Beauty of Tanjung Bungah in Penang
Nestled on the picturesque coastline of Penang, Malaysia, Tanjung Bungah is a hidden gem that offers a perfect blend of natural beauty and modern comforts. This charming seaside town is known for its pristine beaches, lush greenery, and breathtaking sunsets, making it an ideal destination for those seeking a peaceful and relaxing getaway.
Tanjung Bungah is blessed with a stunning coastline that stretches for miles, providing visitors with endless opportunities for sunbathing, swimming, and water sports. The crystal-clear waters are perfect for snorkeling and diving, allowing you to explore the vibrant marine life that thrives beneath the surface. If you prefer to stay on land, take a leisurely stroll along the sandy beaches and feel the gentle sea breeze against your skin.
Beyond its beautiful beaches, Tanjung Bungah is also home to a variety of attractions and activities. Immerse yourself in nature by visiting the nearby Penang National Park, where you can hike through lush rainforests, spot exotic wildlife, and discover hidden waterfalls. For those interested in history and culture, explore the iconic Kek Lok Si Temple, one of the largest Buddhist temples in Southeast Asia, or visit the fascinating Penang War Museum, which offers a glimpse into the island's colonial past.
After a day of exploration, indulge in the local cuisine at the numerous restaurants and cafes that line the streets of Tanjung Bungah. Sample delicious seafood dishes, savor traditional Malay delicacies, or try the famous Penang street food, known for its bold flavors and diverse culinary influences.
Whether you're seeking relaxation, adventure, or cultural immersion, Tanjung Bungah has something for everyone. With its stunning natural landscapes, vibrant local culture, and warm hospitality, this idyllic seaside town is the perfect destination for your next vacation.
Convenient Transportation from Penang Airport to Mercure Penang Beach
Located in the picturesque coastal town of Tanjung Bungah, Mercure Penang Beach offers a tranquil retreat for travelers seeking a beachside getaway in Penang, Malaysia. Getting to the hotel from Penang Airport is a breeze, thanks to the convenient transportation options available.
Upon arrival at Penang International Airport, travelers can easily reach Mercure Penang Beach by taking a taxi or booking a private transfer. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 45 minutes, depending on traffic conditions. Alternatively, guests can opt for a pre-booked private transfer, which offers a hassle-free and comfortable journey directly to the hotel.
For those looking for a more budget-friendly option, public transportation is also available. From the airport, travelers can take the Rapid Penang bus service, which operates regular routes throughout Penang. Bus number 101 and 102 pass by Tanjung Bungah, and guests can alight at the nearest bus stop to Mercure Penang Beach. From there, it's just a short walk to the hotel.
Whether you prefer the convenience of a taxi or the affordability of public transportation, reaching Mercure Penang Beach from Penang Airport is a straightforward and enjoyable experience. Upon arrival, guests can look forward to unwinding in the hotel's comfortable rooms, taking a dip in the sparkling pool, and exploring the stunning beaches and attractions of Penang.
Explore the Vibrant Surroundings of Mercure Penang Beach
Located in the heart of Penang, Malaysia, Mercure Penang Beach offers easy access to a variety of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find Penang Bazaar, a bustling marketplace where you can immerse yourself in the vibrant local culture. Indulge in delicious street food, browse through unique handicrafts, and soak up the lively atmosphere of this traditional market.
For those seeking a bit of adventure, a visit to Shock Egypt is a must. This thrilling escape room experience will challenge your wits and test your problem-solving skills as you unravel the mysteries of ancient Egypt. Feel the adrenaline rush as you work together with your friends or family to solve puzzles and escape within the given time.
If you're in the mood for some outdoor exploration, head to Mount Erskine Peak. This scenic hiking trail offers breathtaking views of the surrounding landscape and is a great way to connect with nature. As you make your way to the summit, you'll be rewarded with panoramic vistas of Penang's coastline and lush greenery.
For a glimpse into Penang's rich cultural heritage, visit the Tai Pee Sun Temple. This beautiful Chinese temple is known for its intricate architecture and ornate decorations. Take a moment to admire the intricate carvings and statues, and soak in the peaceful ambiance of this spiritual sanctuary.
Whether you're a history enthusiast or simply looking to admire impressive architecture, a visit to Penang City Hall is a must. This iconic landmark showcases a blend of colonial and local architectural styles and serves as a symbol of Penang's rich history.
If you're looking to stay active during your stay, FLOW Brazilian Jiu-Jitsu Academy (BJJ) offers a range of martial arts classes for all levels. Whether you're a beginner or an experienced practitioner, you can challenge yourself and learn new skills in a supportive and welcoming environment.
For a taste of local life, pay a visit to Tanjong Bungah wet market. This bustling market is a treasure trove of fresh produce, seafood, and local delicacies. Immerse yourself in the sights, sounds, and aromas of this vibrant market and experience the authentic flavors of Penang.
Nature lovers will delight in a trip to Aman Island. Just a short boat ride away, this picturesque island is a paradise for snorkeling and diving enthusiasts. Explore the vibrant coral reefs, swim alongside colorful marine life, and bask in the beauty of this tranquil oasis.
For those seeking recreational activities, the Chinese Swimming Club offers a range of facilities including swimming pools, tennis courts, and a gym. Whether you're looking to relax by the pool or engage in a friendly game of tennis, this club provides the perfect setting for a day of fun and leisure.
With its prime location and proximity to these exciting landmarks and attractions, Mercure Penang Beach is the ideal choice for travelers looking to explore the vibrant surroundings of Penang, Malaysia.
A Gastronomic Adventure Awaits
When it comes to dining options near Mercure Penang Beach, guests are spoiled for choice. Just a short distance away, you'll find Garden Lebanon Restaurant, where you can indulge in delicious Middle Eastern cuisine. For a taste of local flavors, head to Cheang Kee Restaurant or SRI ANANDA BAHWAN RESTAURANT TANJUNG BUNGAH, both offering authentic Malaysian dishes that will leave you craving for more. If you're in the mood for Western fare, Summer Garden Food Bistro and Restoran Arati Vilas are great options. For those looking for a taste of Chinese cuisine, Yi Ke Shu Tanjung Bungah is a popular choice. Medan Selera Lebuh Lembah Permai is a bustling food court where you can sample a variety of local dishes. If you're on the go, grab a quick and delicious banh mi sandwich from Hangry Shack Banh Mi Truck. Indochine Cafe' offers a fusion of Asian and Western flavors, perfect for those seeking a unique dining experience. And for breathtaking views of the city, head to Rooftop Kafe where you can enjoy a meal while taking in the panoramic vista. With such a diverse range of dining options, your taste buds will be in for a treat during your stay at Mercure Penang Beach.
Shop 'til you drop at nearby shopping landmarks
Located in the vibrant neighborhood of Tanjung Bungah, Mercure Penang Beach is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you will find Katimbo sbn, a bustling shopping destination that offers a wide range of local products and souvenirs. Whether you're looking for traditional handicrafts, unique trinkets, or delicious local snacks, Katimbo sbn has it all. Additionally, the Tanjung Bungah Market is also within walking distance, where you can immerse yourself in the vibrant atmosphere and browse through a variety of stalls selling fresh produce, clothing, accessories, and more. With these fantastic shopping landmarks right at your doorstep, you can indulge in a memorable retail therapy experience during your stay at Mercure Penang Beach.
Affordable Luxury at Mercure Penang Beach
Experience the perfect blend of luxury and affordability at Mercure Penang Beach. With an average room price of just $65, this hotel offers exceptional value for money compared to the average price of a hotel room in Penang, which stands at $69. At Mercure Penang Beach, you can enjoy all the comforts and amenities of a high-end hotel without breaking the bank.
Nestled along the picturesque coastline of Penang, this beachfront property boasts stunning views of the azure waters and pristine sandy beaches. The hotel features elegantly appointed rooms that are designed with your comfort in mind. Each room is equipped with modern amenities, including plush bedding, a flat-screen TV, a minibar, and a private bathroom.
In addition to its affordable prices, Mercure Penang Beach offers a range of facilities and services to enhance your stay. Take a dip in the sparkling outdoor pool, indulge in a rejuvenating spa treatment, or savor delectable dishes at the on-site restaurant. With its convenient location and affordable rates, Mercure Penang Beach is the perfect choice for both leisure and business travelers seeking a memorable stay in Penang.
Highly Recommended Hotel with Friendly Staff and Stunning Views
Mercure Penang Beach is a gem of a hotel that comes highly recommended by its guests. With its friendly and attentive staff, it's no wonder that visitors would not only recommend it to their friends but also plan on returning themselves. The staff members go above and beyond to ensure that guests have a memorable stay, providing exceptional service from check-in to check-out.
One of the standout features of this hotel is its breathtaking views. Whether you're enjoying a delicious breakfast or lounging by the pool, you'll be treated to stunning vistas of the beach. The breakfast area offers a panoramic view of the beach, making it the perfect spot to start your day. And speaking of the pool, it's a hit with both adults and kids alike. The little ones will love splashing around while you relax and soak up the sun.
Cleanliness is another aspect that guests rave about at Mercure Penang Beach. The rooms are spotless, and the beach is well-maintained, ensuring a pleasant and hygienic experience for all. Additionally, the hotel offers a wide variety of breakfast options that are not only tasty but also cater to different dietary preferences. From local delights to international favorites, there's something to satisfy every palate.
Overall, guests thoroughly enjoyed their stays at Mercure Penang Beach. With its friendly staff, stunning views, clean facilities, and delicious breakfast, it's no wonder that this hotel receives high praise from its satisfied guests. Whether you're traveling with family, friends, or as a couple, this hotel is sure to provide an unforgettable and enjoyable experience.
A Delightful Stay at Mercure Penang Beach
Discover the perfect blend of comfort, cleanliness, and exceptional staff performance at Mercure Penang Beach. With an impressive overall rating of 8.2, this hotel guarantees a delightful stay for every guest. The value and facilities offered by the hotel have received high praise, scoring 8.1 each. Whether you're looking for a relaxing beach getaway or a convenient base to explore the vibrant city of Penang, Mercure Penang Beach has it all.
One of the standout features of this hotel is its impeccable cleanliness, earning a remarkable rating of 8.5. From the moment you step into the lobby to the well-appointed guest rooms, you'll be greeted with a spotless environment that exudes a sense of tranquility. The hotel's dedication to maintaining a pristine atmosphere ensures a comfortable and enjoyable stay for all guests.
Located in a prime spot, Mercure Penang Beach boasts a stellar location score of 8.4. Situated just a stone's throw away from the beautiful beach, guests can easily indulge in sun-soaked days by the sea or take leisurely walks along the coastline. Additionally, the hotel's proximity to popular attractions and vibrant neighborhoods allows guests to explore the best of Penang with ease.
The comfort provided at Mercure Penang Beach is second to none, with a remarkable rating of 8.6. Each guest room is thoughtfully designed and furnished to ensure a restful and rejuvenating experience. Sink into plush beds, unwind in spacious interiors, and enjoy modern amenities that cater to your every need.
Lastly, the staff performance at Mercure Penang Beach has garnered high praise, scoring 8.1. From the warm welcome at check-in to the attentive service throughout your stay, the hotel's dedicated team goes above and beyond to ensure every guest feels valued and well taken care of. Their friendly and professional demeanor adds an extra touch of hospitality that sets this hotel apart.
Experience a truly delightful stay at Mercure Penang Beach, where comfort, cleanliness, and exceptional staff performance come together to create an unforgettable experience. Book your stay now and enjoy the best of Penang in style.
Excellent8.3
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 2 year(s).
Guest must be 2 doses vaccinated (for Astra Zaneca, Sinovac, Pfizer) up to 14 days before check-in to the hotel.
MYR10 Tourism Fee is applied to Foreign Tourists, payable to hotel upon check-in. This Tourism Fee is exempted for stays between 1 July 2020 to 31 December 2022.
Local Government Fee of MYR3 per room per night is imposed by the City Council of Penang. This payment is not included in the room rate and should be made upon check-in at Mercure Penang Beach. The Local Government Fee will be exempted until 30th June 2022 and will resume starting from 1st July 2022.
Provided by verified guests of
Excellent
Saya telah menginap di Mercure Penang Beach dari 28 Februari hingga 1 Mac dan menempah Bilik 234. Walaupun hotel ini mempunyai lokasi yang strategik dan pemandangan laut yang cantik, pengalaman saya sedikit terjejas disebabkan beberapa masalah dalam bilik. Pertama, pintu bilik tidak boleh ditutup dengan rapat. Ini bukan sahaja mengganggu privasi tetapi juga menimbulkan kebimbangan terhadap keselamatan, terutamanya ketika meninggalkan bilik atau pada waktu malam. Keadaan ini agak mengecewakan kerana pintu bilik sepatutnya berfungsi dengan baik bagi memastikan keselesaan dan ketenangan para tetamu. Kedua, sinki di bilik air mengalami masalah serius di mana mekanisme kunci (lock) pada sinki terkunci dan menyebabkan air tidak dapat mengalir keluar. Akibatnya, air bertakung dan melimpah, sehingga membanjiri kawasan sinki. Ini menyusahkan kerana air yang bertakung bukan sahaja menyebabkan keadaan bilik air menjadi kotor dan tidak selesa, tetapi juga berpotensi mendatangkan risiko tergelincir dan kecederaan. Saya amat berharap pihak pengurusan hotel dapat mengambil tindakan segera untuk membaiki isu-isu ini. Hotel bertaraf antarabangsa seperti Mercure seharusnya memastikan bilik diselenggara dengan baik sebelum diberikan kepada tetamu. Saya percaya dengan sedikit usaha penambahbaikan, pengalaman menginap di sini akan menjadi lebih baik dan lebih memuaskan untuk tetamu yang akan datang. Terima kasih.
I was checked in for 3 days for off trip. And checked in again for the day 4 for personel trip. The problem is only the shower where the drainage water not in good condition which is both room happen the same problem. However the maintenance came on the spot & settled quickly. They have water filtered to drink direcly like overseas hotel. No issue with the cleaning since everything in good contition plus very near to the beach+pool so ur kids were happy enough to stayed here.
Location, location, location.... for a very nice view on the sea. Provided you choose a seaview room which are the only one worth it as the other side is very noisy (main highway). Also good location with regard to public transportation, restaurants, food court and shopping at Tesco/Lotus a 10 minutes walk away. Nice and accomodating front desk staff. The rooms are large but the bathrooms small. Bed is rather confortable. Good size desk and a sofa. Mini fridge. Not the best noise insulation. Air conditioning has to fight du to the huge window overlooking the sea and getting a lot of sunshine. As said: fantastic sea view :) Service poor. Especially at the restaurant. No good morning. No welcome for breakfast. Just: room number please. No smile from most of the staff there (only literally a couple of exceptions... and I stayed 10 days). Breakfast area can get very crowded so being early (6:30) offers more tranquility and sometimes a great view of the sunrise. Food items are on the poor side with regard to quality (plenty of processed food items) and the breakfast is super repetitive. If included in the rate ok if not I personally would skip it (too expensive for what it is and for the service provided). Bottom line: in my opinion definitely not a 4 star (but hey the malay authorithy in that matter rate them as a 4 star). A good 3 star but still a poor customer experience at the dining area.... and the view is of course a major asset. Room on the noisy and very busy highway side should be avoided unless you really do not mind noise.
Dear Erick, Thank you for your positive review! We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. We're glad to hear that you would consider staying with us again in the future. We strive to provide a comfortable and welcoming experience for all our guests, and we're thrilled to hear that we were able to meet your expectations. If there is anything we can do to make your next stay even more memorable, please do not hesitate to let us know. Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back in the future! Sincerely, Gerard Chan Resort Manager
Thanks Mercure for the awesome stay! My 8 year old son loves his first visit to Penang and his stay. I loved the toiletries provided by the hotel and they are environmental friendly. The beach was really relaxing for us! Bed was comfortable and nice but pillows are quite flat. There could be improvement made to breakfast buffet spread in terms of taste.
Private beach
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“Perfect getaway in Penang”
The Good: • Clean and comfortable rooms and the sea views were great. • Pool and Beach were awesome!!! • Good breakfast with many options • Perfect location near George Town central and Gurney plaza. Walking distance to food markets and lotus supermarket. • Bus stop near by. All though grab is easily available, the bus adds a different experince when navigating through the town • Friendly housekeeping and restaurant staff The Bad: • Kids club needs an upgrade. Its more like a nursery. Something the hotel needs to look into the o keep kids entertained during the rainy days. • Reception staff needs to be more customer friendly. They are more focused on the paper work rather than providing a warm welcome. They also neglect to inform guests operating times for the restaurants and amenities. Perhaps training in customer service is required. Not a major issue though. • On Weekends, restaurant cannot cope with the influx of guests. Some food items were finished when we went for breakfast. Overall the good outweighs the bad. We will definitely stay at this hotel again when we visit Penang.
Dear Aaqil, Thank you for your review! We're thrilled you had a perfect getaway in Penang and enjoyed our hotel's facilities, cleanliness, and location. We appreciate your feedback on areas for improvement, including the kids club, reception staff, and food availability on weekends. We'll take these into consideration and work on making improvements. Thank you for choosing to stay with us and we look forward to welcoming you back again soon! Sincerely, Gerard Chan Resort Manager