Swimming pool [outdoor], Mercure Queenstown Resort in Queenstown
Exterior view, Mercure Queenstown Resort in Queenstown
Mercure Queenstown Resort
Facilities, Mercure Queenstown Resort in Queenstown
Interior view, Mercure Queenstown Resort in Queenstown
Banquet hall, Mercure Queenstown Resort in Queenstown
Swimming pool [outdoor], Mercure Queenstown Resort in Queenstown

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Mercure Queenstown Resort

Sainsbury Road, Fernhill, Queenstown, New Zealand, 9197 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Fernhill part of Queenstown, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Great View

Free Wi-Fi in all rooms!

Hot tub

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Hot tub

Fitness center

Luggage storage

Swimming pool [outdoor]

This property is in high demand!

5 travelers have booked today.

8.1Excellent

2,352 reviews

2,352 reviews

See map

7.9Very good

Location rating score

Very good location - 450 meters from city center
Parking
FREE
Popular landmarks
Ben Lomond Track
1.7 km
Kiwi Birdlife Park
1.7 km
Queenstown Gardens
1.8 km
Queenstown Mall
1.8 km
Queenstown Hill
2.5 km
Closest landmarks
Fernhill Reserve
200 m
Gilly's Point
550 m
Tiki Trail
770 m
Saint Omer Park
910 m
Lakeside Dental Practice
1.2 km
Value for money8.1
Distance to city center2. Km
Location rating7.9
Nearest airportQueenstown Airport (ZQN)
Distance to airport8.6 km

Rooms available at Mercure Queenstown Resort

Excellent
Room comfort & quality

8.4

Standard Lake View
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 2 queen beds
Enter dates to see prices
Superior King Bed Lake View
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Superior 2 Queen Beds
...
  • Room size: 29 m²/312 ft²
  • Lake view
  • 2 queen beds
Enter dates to see prices
Standard 2 Double Garden View
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Garden View King Bed
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe King Room with Lake View
...
  • Room size: 28 m²/301 ft²
  • 1 king bed
Enter dates to see prices
Deluxe King Room with Garden View
...
  • Room size: 24 m²/258 ft²
  • 1 king bed
Enter dates to see prices
Two Queen Room with Lake View
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Superior Lake View Room with 2 Queen-size beds
...
    Enter dates to see prices
    Superior
    ...
    • Shower
    Enter dates to see prices

    Top things to do in Queenstown

    Up to 10% off

    Popular things to do

    popular things to do

    Frequently asked questions

    What measures does Mercure Queenstown Resort take in terms of hygiene, safety, and cleanliness?

    Mercure Queenstown Resort satisfy our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, doctor/nurse on call, staff trained in safety protocol, sterilizing equipment, and free face masks for greater safety measures and hygiene protocols.

    What is the average travel time to the closest airport from Mercure Queenstown Resort?

    The average travel time to get from Mercure Queenstown Resort to the airport is 25 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

    What are the property's policies for children's bedding at Mercure Queenstown Resort?

    Mercure Queenstown Resort's policy regarding children's bedding considers guests age 16 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How many floors does Mercure Queenstown Resort have?

    Mercure Queenstown Resort has a total of 8 floors.

    How many rooms does Mercure Queenstown Resort have?

    Mercure Queenstown Resort has a total of 148 rooms.

    At what time of the year is Mercure Queenstown Resort most popular?

    Mercure Queenstown Resort's most popular month where verified visitors have stayed the most is in January.

    What was the average room rate for Mercure Queenstown Resort been in the past month?

    The typical room rate for Mercure Queenstown Resort in the past month is 236.91 NZD, compared to city's average of 361.56 NZD.

    What do guests like most about Mercure Queenstown Resort?

    Past guests that stayed at Mercure Queenstown Resort have given this property a rating of 8.399 for its exceptional service as the main highlight for their stay.

    What is the typical rating that verified Group travelers have given to Mercure Queenstown Resort?

    Past group travelers that have stayed at this property have given Mercure Queenstown Resort an average rating of 8.1. You can find more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

    More about Mercure Queenstown Resort

    More about Mercure Queenstown Resort

    Experience Luxury and Convenience at Mercure Queenstown Resort

    Nestled in the heart of New Zealand's adventure capital, Mercure Queenstown Resort offers a truly unforgettable stay. With its stunning location overlooking Lake Wakatipu and the Remarkables mountain range, this 4-star hotel is the perfect base for exploring Queenstown's natural beauty and adrenaline-pumping activities. Upon arrival, guests are greeted with warm hospitality and efficient service. Check-in begins at 2:00 PM, allowing you to settle in and start your vacation without delay. The hotel boasts a total of 148 well-appointed rooms, providing a comfortable and relaxing retreat after a day of adventure. Each room is thoughtfully designed and equipped with modern amenities to ensure a pleasant stay. Built in 1987 and last renovated in 2015, Mercure Queenstown Resort offers a blend of contemporary style and timeless elegance. The hotel's architecture seamlessly blends with the breathtaking surroundings, creating a harmonious atmosphere that will leave you in awe. Whether you're enjoying a leisurely stroll through the beautifully landscaped gardens or savoring a delicious meal at the on-site restaurant, every moment at this resort is a feast for the senses. Families with children will find Mercure Queenstown Resort to be a welcoming haven. The hotel's child policy allows children between the ages of 3 to 15 to stay free of charge, making it an ideal choice for a family getaway. The little ones will delight in exploring the nearby attractions and engaging in the various activities available in Queenstown. Conveniently located just 2 kilometers from the city center, Mercure Queenstown Resort offers easy access to the vibrant dining, shopping, and entertainment options that Queenstown has to offer. Additionally, the hotel is only a 25-minute drive away from the airport, ensuring a hassle-free journey to and from your destination. Check-out time is until 11:00 AM, giving you ample time to enjoy a leisurely breakfast and bid farewell to the breathtaking views before embarking on your next adventure. Whether you're seeking relaxation, adventure, or a combination of both, Mercure Queenstown Resort is the perfect choice for an unforgettable stay in Queenstown.

    Unwind and Indulge in Ultimate Entertainment at Mercure Queenstown Resort

    At Mercure Queenstown Resort, we understand the importance of providing our guests with top-notch entertainment facilities to enhance their stay. Whether you're looking to relax or have some fun, our resort has a range of options to cater to your needs. Step into our stylish bar, where you can unwind with a refreshing drink after a long day of exploring Queenstown. Enjoy the cozy ambiance, friendly staff, and a wide selection of beverages to choose from. It's the perfect spot to socialize with fellow guests or simply sit back and soak in the breathtaking views of the surrounding mountains. For those seeking ultimate relaxation, our resort offers a hot tub, sauna, and steam room. Immerse yourself in the soothing warmth of the hot tub, let the sauna melt away your stress, or indulge in the steam room's rejuvenating benefits. These facilities are designed to provide a blissful retreat, allowing you to unwind and rejuvenate your mind, body, and soul. In addition to these facilities, our resort boasts a stunning garden where you can take a leisurely stroll, bask in the sunshine, or simply enjoy the tranquility of nature. Surrounded by picturesque landscapes, the garden provides a serene escape from the bustling city life. It's the perfect place to relax, read a book, or have a picnic with your loved ones. At Mercure Queenstown Resort, we strive to provide an unforgettable experience for our guests, and our entertainment facilities are no exception. Whether you're looking to socialize, relax, or immerse yourself in nature, our resort has something to offer everyone. Come and discover the ultimate entertainment experience at Mercure Queenstown Resort.

    Stay Active and Energized at Mercure Queenstown Resort's Sports Facilities

    At Mercure Queenstown Resort, we understand the importance of staying active and energized during your vacation. That's why we offer a range of top-notch sports facilities to cater to all your fitness needs. Start your day with a refreshing dip in our outdoor pool, where you can swim a few laps or simply relax and soak up the sun on the poolside loungers. Our pool area offers a serene and picturesque setting, surrounded by breathtaking views of the stunning Queenstown landscape. For those looking to break a sweat and maintain their fitness routine, our state-of-the-art fitness center is the perfect place to get your heart pumping. Equipped with modern exercise machines and free weights, you'll find everything you need to stay in shape. Our fitness center is open 24/7, allowing you to work out at your convenience. If you're in the mood for some friendly competition, head over to our dart board area. Challenge your friends or fellow guests to a game of darts and showcase your aim and accuracy. It's a great way to unwind and have some fun after a long day of exploring Queenstown. At Mercure Queenstown Resort, we believe that staying fit and active should be an integral part of your vacation experience. With our outdoor pool, free fitness center, and dart board area, you'll have plenty of opportunities to stay active and energized throughout your stay. So pack your workout gear and get ready to make the most of our fantastic sports facilities!

    Convenience Facilities at Mercure Queenstown Resort

    Experience a seamless and hassle-free stay at Mercure Queenstown Resort, where convenience is a top priority. With a wide range of facilities and services available, you'll have everything you need right at your fingertips. Start your day with ease by taking advantage of the 24-hour room service, ensuring that you can enjoy a delicious meal or refreshing beverage at any time. For those who prefer to handle their own laundry, the laundromat facilities are available for your convenience. If you need assistance with anything during your stay, the friendly concierge team is always ready to help. Stay connected with loved ones or catch up on work with the complimentary Wi-Fi available in all rooms and public areas. For guests who smoke, there is a designated smoking area provided. Your safety and security are of utmost importance, which is why the hotel offers safety deposit boxes to store your valuables. Additional convenient services include dry cleaning, express check-in/check-out, and luggage storage. Need a quick snack or beverage? Look no further than the vending machine located on-site. The hotel also provides daily housekeeping to ensure that your room is always clean and comfortable. During the colder months, cozy up by the fireplace in the hotel's common area, creating a warm and inviting atmosphere. Whether you're traveling for business or leisure, Mercure Queenstown Resort has thoughtfully provided all the convenience facilities you need for a memorable stay.

    Convenient Transport Facilities at Mercure Queenstown Resort

    At Mercure Queenstown Resort, we understand the importance of convenient transport options for our guests. Whether you're planning to explore the breathtaking beauty of Queenstown or simply need a hassle-free way to get around, our hotel offers a range of transport facilities to suit your needs. For those looking to embark on exciting tours and adventures, our concierge team can assist you in arranging transportation to popular attractions and activities in the area. Whether you're interested in adrenaline-pumping activities like bungee jumping or prefer a leisurely cruise on Lake Wakatipu, our knowledgeable staff will ensure you have a seamless and memorable experience. If you prefer to have your own wheels, we offer a car park onsite where you can conveniently park your vehicle. Whether you're renting a car or driving your own, our secure and well-maintained car park provides peace of mind. For added convenience, we offer self-parking options, allowing you to come and go as you please. Best of all, our car park is free of charge for guests staying at our resort, ensuring you can explore Queenstown without worrying about parking fees. However, please note that car park charges may apply for non-guests.

    Luxurious Room Facilities at Mercure Queenstown Resort

    Indulge in a world of luxury and comfort at Mercure Queenstown Resort, where every room is thoughtfully designed to provide a memorable stay. The rooms at this exquisite resort are equipped with an array of modern amenities, ensuring a delightful experience for every guest. Step into your room and feel the cool breeze of air conditioning, allowing you to create the perfect climate for your comfort. Stay updated with the latest news by browsing through the complimentary daily newspaper provided in your room. Style your hair effortlessly using the hair dryer provided, saving you the hassle of carrying your own. Quench your thirst with the well-stocked mini bar, offering a selection of beverages and snacks. Unwind after a long day of exploring Queenstown by cozying up near the fireplace, creating a warm and inviting ambiance. Stay entertained with a wide range of satellite/cable TV channels, ensuring you never miss your favorite shows or sports events. Experience the epitome of luxury and convenience with the exceptional room facilities at Mercure Queenstown Resort. Your stay here will be nothing short of extraordinary.

    Indulge in Culinary Delights at Mercure Queenstown Resort

    Mercure Queenstown Resort offers a range of dining facilities that will satisfy even the most discerning palates. Start your day with a delicious breakfast at the breakfast buffet, where you can choose from a wide selection of hot and cold dishes, fresh fruits, pastries, and more. The continental breakfast option is perfect for those who prefer a lighter meal to kickstart their day. For a quick caffeine fix or a light snack, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee or tea, accompanied by a tempting selection of pastries and sandwiches. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service, where you can order a variety of delectable dishes from the hotel's extensive menu. Indulge in a memorable dining experience at the hotel's restaurant, which offers a diverse menu featuring both local and international cuisine. Whether you are in the mood for a hearty steak, fresh seafood, or vegetarian delights, the restaurant's skilled chefs will tantalize your taste buds with their culinary creations. With daily housekeeping ensuring a clean and inviting dining environment, you can relax and savor your meal while enjoying the stunning views of Queenstown.

    Luxurious and Comfortable Rooms at Mercure Queenstown Resort

    Experience the ultimate comfort and luxury at Mercure Queenstown Resort with its wide range of room offerings. From the spacious Garden View King Bed room to the cozy Standard 2 Double Garden View room, there is a perfect accommodation option for every traveler. Indulge in the serene surroundings of Queenstown with the Standard Lake View room, offering breathtaking views of the picturesque lake. For those seeking extra space and comfort, the Superior 2 Queen Beds room is the ideal choice, providing ample space for relaxation. Enjoy the stunning vistas of the lake from the Superior King Bed Lake View room, where you can unwind and rejuvenate after a day of exploring. Booking these exquisite rooms on Agoda not only guarantees you the best prices but also ensures a hassle-free experience. With Agoda's user-friendly interface and seamless booking process, you can easily secure your preferred room at Mercure Queenstown Resort with just a few clicks. So don't miss out on this opportunity to enjoy a luxurious stay at an unbeatable price - book now on Agoda!

    Discover the Tranquil Charm of Fernhill in Queenstown

    Nestled amidst the picturesque landscapes of Queenstown, Fernhill is a charming suburb that offers a tranquil escape from the bustling city center. With its breathtaking views of Lake Wakatipu and the surrounding mountains, Fernhill is a paradise for nature lovers and outdoor enthusiasts. Located just a short drive away from Mercure Queenstown Resort, Fernhill is the perfect base for exploring the stunning beauty of Queenstown. Take a leisurely stroll along the scenic lakeside trails or hike up the nearby Ben Lomond for jaw-dropping panoramic views. Adventure seekers can indulge in thrilling activities like paragliding, jet boating, and bungee jumping, all within easy reach. Fernhill also boasts a vibrant dining scene, with a range of restaurants and cafes offering delectable cuisine and stunning lake views. After a day of exploring, unwind with a glass of local wine while watching the sun set over the Remarkables mountain range. With its peaceful ambiance and convenient proximity to Queenstown's attractions, Fernhill is a must-visit destination for those seeking a serene retreat in the heart of New Zealand's adventure capital.

    Getting to Mercure Queenstown Resort from the Nearest Airports

    Nestled in the picturesque Fernhill neighborhood of Queenstown, New Zealand, Mercure Queenstown Resort offers a tranquil escape with breathtaking views of Lake Wakatipu and the Remarkables mountain range. Arriving at this idyllic retreat is a breeze, thanks to its convenient proximity to the nearest airports in the area. If you're flying into Queenstown Airport, which is just a short 15-minute drive away, you have several transportation options to reach Mercure Queenstown Resort. Taxis and ride-sharing services are readily available at the airport, providing a hassle-free and convenient way to reach your destination. Alternatively, you can also pre-book a private transfer to ensure a seamless journey from the airport to the resort. Another nearby airport is Wanaka Airport, located approximately 68 kilometers away from Mercure Queenstown Resort. While this airport is further in distance, it offers a scenic drive through the stunning landscapes of Central Otago. Renting a car from the airport is a popular choice for those who prefer to explore the region at their own pace. The drive from Wanaka Airport to Mercure Queenstown Resort takes around 1 hour and 15 minutes, and the route offers mesmerizing views of mountains, lakes, and vineyards along the way. No matter which airport you choose to fly into, the journey to Mercure Queenstown Resort is an opportunity to immerse yourself in the natural beauty of Queenstown. So sit back, relax, and get ready to embark on a memorable adventure as you make your way to this charming lakeside retreat.

    Explore the Natural Beauty Surrounding Mercure Queenstown Resort

    Nestled in the heart of Queenstown, New Zealand, Mercure Queenstown Resort offers a breathtaking setting surrounded by stunning natural landmarks and attractions. Just steps away from the hotel, you can embark on the Sunshine Bay Walk, a scenic trail that winds along the shores of Lake Wakatipu. As you stroll along this picturesque path, you'll be treated to panoramic views of the crystal-clear lake and the majestic Southern Alps in the distance. For adventure enthusiasts, Cecil Peak is a must-visit attraction located near the resort. This iconic mountain offers a range of thrilling activities, including heli-skiing, mountain biking, and paragliding. Whether you're seeking an adrenaline rush or simply want to soak in the awe-inspiring views, Cecil Peak promises an unforgettable experience. Nature lovers will also appreciate the proximity of Fernhill Reserve, a tranquil oasis just a short distance from the hotel. This lush green space is perfect for leisurely walks, picnics, and birdwatching. Immerse yourself in the peaceful ambiance as you explore the well-maintained trails and discover the native flora and fauna. Gilly's Point is another hidden gem located nearby, offering a secluded spot to enjoy the beauty of Lake Wakatipu. This peaceful lookout point provides uninterrupted views of the shimmering lake and the surrounding mountains, making it an ideal spot to relax and unwind. With its prime location surrounded by these natural landmarks and attractions, Mercure Queenstown Resort is the perfect base for exploring the breathtaking beauty of Queenstown, New Zealand.





    A Gastronomic Adventure Awaits

    Indulge in a culinary journey right at your doorstep at Mercure Queenstown Resort. With a plethora of dining options nearby, you'll be spoilt for choice. Start your day with a hearty breakfast at Chur Fish and Chips or Nest Kitchen + Bar, both just a short stroll away from the hotel. For breathtaking views of Lake Wakatipu and the Remarkables, head to Vista or Rises, where you can savor delicious dishes while enjoying the stunning scenery. Craving some Japanese cuisine? Kappa Japanese Restaurant is the place to go, offering a wide range of sushi, sashimi, and other delectable Japanese delights. If you're in the mood for some local flavors, don't miss out on South Eatery or Fernhill Fish & Chips, both known for their fresh seafood and mouthwatering Kiwi classics. For a more upscale dining experience, visit MacKenzies Restaurant @ The Heritage Hotel Queenstown, where you can indulge in gourmet dishes made with the finest local ingredients. And if you're in the mood for some healthy and organic options, Rawmazing Queenstown is the perfect spot. After a long day of exploring, unwind with a drink at Mackenzies Restaurant & Bar, where you can enjoy a wide range of beverages in a cozy and relaxed atmosphere. With such a diverse array of restaurants just steps away, your taste buds are in for a treat during your stay at Mercure Queenstown Resort.





    Affordable Luxury at Mercure Queenstown Resort

    Experience the perfect blend of comfort, convenience, and affordability at Mercure Queenstown Resort. With an average room price of just $180, this stunning hotel offers exceptional value for money compared to the average price of a hotel room in Queenstown, which is $222. Enjoy all the luxurious amenities and services that Mercure Queenstown Resort has to offer, without breaking the bank. Whether you're traveling for business or leisure, this hotel provides a budget-friendly option without compromising on quality or style. Discover the best of Queenstown without worrying about your accommodation budget at Mercure Queenstown Resort.

    Super Friendly Staff and Stunning Views at Mercure Queenstown Resort

    Mercure Queenstown Resort is known for its exceptional customer service and breathtaking views. Guests have consistently praised the hotel's friendly and helpful staff, who go above and beyond to ensure a memorable stay. The rooms are clean, comfortable, and spacious, with many offering stunning views of the surrounding mountains and lake. The hotel's location is also highly regarded, providing easy access to popular attractions in Queenstown. Whether you're looking for a quiet retreat or an adventure-filled getaway, Mercure Queenstown Resort is the perfect choice.

    Exceptional Customer Ratings at Mercure Queenstown Resort

    Mercure Queenstown Resort is a hotel that consistently receives exceptional customer ratings. With an overall rating of 8.1, it is clear that guests are highly satisfied with their stay at this stunning resort in Queenstown, New Zealand. One of the standout features of this hotel is its excellent value for money, with guests giving it a rating of 8.0. This means that guests feel they are getting a great deal for the price they pay, making their stay even more enjoyable. Additionally, the hotel's facilities also receive a high rating of 8.0, indicating that guests have access to a wide range of amenities and services that enhance their overall experience. Another aspect that guests appreciate about Mercure Queenstown Resort is its cleanliness, with a rating of 8.3. This shows that the hotel maintains a high standard of cleanliness throughout its premises, ensuring that guests feel comfortable and at ease during their stay. Furthermore, the staff performance at the hotel is highly regarded, with a rating of 8.3. Guests appreciate the friendly and attentive service provided by the staff, making their stay even more memorable. Overall, Mercure Queenstown Resort is a hotel that consistently exceeds guest expectations, offering exceptional value, top-notch facilities, impeccable cleanliness, and outstanding staff performance. With such positive customer ratings, it is no wonder that this resort is a popular choice for travelers visiting Queenstown, New Zealand.

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    Amenities and facilities

    Excellent
    Facilities

    8.1

    Most talked about facilities

    View

    34 mentions

    Housekeeping

    19 mentions

    Breakfast

    13 mentions

    Swimming Pool

    9 mentions

    Languages spoken
    • English
    • Chinese [Mandarin]
    • Czech
    • Filipino
    • French
    • German
    • Hindi
    • Italian
    • Japanese
    • Korean
    • Malay
    • Portuguese
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet [LAN]
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Dart board
    • Fitness center
    • Garden
    • Hot tub
    • Outdoor recreational features
    • Sauna
    • Spa/sauna
    • Steamroom
    • Swimming pool [outdoor]
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Breakfast service
    • Coffee shop
    • Happy hour
    • Restaurants
    • Room service [24-hour]
    • Vending machine
    Services and conveniences
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    • Kids meal
    Access
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Bicycle parking
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Blackout curtains
    • Carpeting
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • Hair dryer
    • Heating
    • In-room safe box
    • Interconnecting room(s) available
    • Ironing facilities
    • Mini bar
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Slippers
    • Telephone
    • Toiletries
    • Towels
    • Wi-Fi [free]
    • Window

    Food and dining

    Breakfast options
    • American
    • Asian
    • Continental
    • Full English/Irish
    Restaurants on site
    South Eatery
    • Cuisine: American
    • Menu: Buffet
    Rises
    • Cuisine: American

    Location

    Sainsbury Road, Fernhill, Queenstown, New Zealand, 9197
    Very good
    Location

    7.9

    Airports
    • Queenstown Airport (ZQN)
      8.6 km
    • Wanaka Airport (WKA)
      59.1 km
    Public transportation
    • The Queenstown Bus Station
      1.9 km
    • Arthurs Point Bus Stop
      5.7 km
    Hospital or clinic
    • Lakeside Dental Practice
      1.2 km
    Shopping
    • Remarkables Market
      8.5 km
    Convenience store
    • eight to lateFoodcentre
      560 m
    Cash withdrawal
    • ATM
      1.5 km

    What's nearby

    Popular landmarks
    • Ben Lomond Track
      1.7 km
    • Kiwi Birdlife Park
      1.7 km
    • Queenstown Gardens
      1.8 km
    • Queenstown Mall
      1.8 km
    • Queenstown Hill
      2.5 km
    • The Remarkables Ski Area
      13.8 km
    • Coronet Peak
      14.6 km
    • Chard Farm Winery
      19.2 km
    • Gibbston Valley Winery
      21.9 km
    • Peregrine Wines
      24.6 km
    Nearby landmarks
    • Fernhill Reserve
      200 m
    • Gilly's Point
      550 m
    • Tiki Trail
      770 m
    • Saint Omer Park
      910 m
    • Lakeside Dental Practice
      1.2 km
    • One Mile Power House
      1.3 km
    • Sunshine Bay Walk
      1.4 km
    • Real Journeys Office
      1.5 km
    • Lasseters Wharf Casino
      1.5 km
    • Minus 5 Ice Bar
      1.5 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-15 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 16 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until11:00
    Getting around
    • Distance from city center2. Km
    • Travel time to airport (minutes)25
    Extras
    • Breakfast charge (unless included in room price)27 NZD
    The property
    • Non-smoking rooms/floorsYes
    • Number of floors8
    • Number of rooms 148
    • Room voltage240
    • Year property opened1987
    • Most recent renovation2015

    Property announcements

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Mercure Queenstown Resort from real guests

    Provided by verified guests of

    Agoda logo
    8.1
    Cleanliness8.4
    Room comfort and quality8.4
    Service8.4
    Facilities8.1
    Value for money8.1
    Location7.9
    High score for Queenstown
    Rating
    9+ Exceptional (109)
    8-9 Excellent (102)
    7-8 Very Good (90)
    6-7 Good (39)
    <6 Below Expectation (48)
    Guest Type
    Room Type
    Language

    Show reviews that mention 

    Showing 388 verified guest comments
    12345
    9.6
    Exceptional
    Warren from New Zealand
    Family with young children
    Standard 2 Double Garden View
    Stayed 2 nights in June 2024

    We're Definitely Coming Back!”

    Our stay at the Mercure Queenstown Resort was exactly what we needed. Located a short drive away from the CBD, it is still certainly within walking distance for the adventurous type. The staff were friendly and helpful from the moment we walked in the door. The rooms were comfortable and all the amenities you'd expect were available. Although a bit too cold for a dip in the outdoor pool, there were a number of weary travellers making use of the warm hot tubs. There were only two little inconveniences which the family felt would have made the stay better - the car park is on the small side for the number of rooms and the delicious buffet food was quite slow to come out of the kitchen. Granted, the long weekend and Luma Festival were happening, so the resort was quite full which I'm sure contributed to the aforementioned inconveniences. Our family was really happy with the overall experience will certainly be staying at the Mercure Resort in Queenstown on our next trip.

    Reviewed June 13, 2024

    Dear Warren, It's wonderful to hear that your stay at Mercure Queenstown Resort was so enjoyable! We're thrilled that you found the location convenient and the staff friendly and helpful. We appreciate your feedback regarding the car park size and the speed of service at the buffet. We'll definitely take these points into consideration to ensure a smoother experience for our guests, especially during busy times like the long weekend and festivals. Thank you for choosing Mercure Queenstown Resort, and we look forward to welcoming you and your family back on your next trip to Queenstown! Kind Regards, Fanny Wanpouille Assistant Manager

    Responded June 14, 2024
    Mercure Queenstown Resort
    8.0
    Excellent
    Sasithon from New Zealand
    Family with young children
    Standard Lake View
    Stayed 1 night in June 2024

    Worked for us”

    We stayed there for one night in a lake view room. We did get a very good discount from Agoda, so we can't really complain too much. Though, we feel we wouldn't pay more than what we have for the room. The bathroom need maintenance and update. The beds we got were comfy. When you walk into reception, you're greeting with a beautiful view of the lake and mountains. There's a lounge bar you can sit and take in the view. The cushions on those couches need replacing.

    Reviewed June 12, 2024

    Dear Sasithon, Thank you so much for taking the time to share your experience with us! We're glad you enjoyed your stay overall and appreciated the beautiful views from our reception and lounge bar. Your feedback regarding the bathroom maintenance and lounge cushions has been noted, and we will address these areas to ensure a more comfortable experience for our guests. We look forward to the opportunity to welcome you back for an even better stay in the future! Kind Regards, Fanny Wanpouille Assistant Manager

    Responded June 15, 2024
    Mercure Queenstown Resort
    9.6
    Exceptional
    Jose from Philippines
    Family with young children
    Standard Lake View
    Stayed 1 night in June 2024

    comfortable stay with excellent service”

    beautiful views of the lake. sizable rooms. staff went beyond what was required.

    Reviewed June 05, 2024

    Dear Jose, We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanny Wanpouille Assistant Manager

    Responded June 07, 2024
    Mercure Queenstown Resort
    8.0
    Excellent
    Mylin from Australia
    Family with young children
    Standard Lake View
    Stayed 3 nights in December 2022

    Beautiful lake view”

    The view from room was absolutely gorgeous! It was so relaxing whenever we were in the room. I was disappointed at the checkin as they failed to advise us that they only had a room with one queen bed available instead of the 2 beds as booked. We had settled for an additional single bed which I felt we didnt have a choice. They could have compensated for this better. The amenities was sufficient but the pool and spa wasn't kept that clean. The breakfast was sufficient, nothing special but again, the view makes up for it. The staff at the desk when we checked out wasnt approachable.

    Reviewed January 05, 2023

    Dear Mylin, Thank you for your recent stay at Mercure Queenstown Resort and for sharing your feedback. We're glad you enjoyed the beautiful lake view from your room, although we apologize for any inconvenience during check-in regarding the room type. Your feedback is valuable, and we'll address this to ensure better communication in the future. Regarding amenities, we're sorry for any disappointment with the pool and spa cleanliness. We'll investigate further to uphold our standards. While we're pleased you found breakfast sufficient and enjoyed the view, we regret any perception of unapproachability from our staff at check-out. Rest assured, we'll address this with our team. Thank you again for choosing us, and we hope to welcome you back for an improved experience. Best regards, Amy McMahon Assistant Manager Mercure Queenstown Resort

    Responded March 26, 2024
    Mercure Queenstown Resort
    10.0
    Exceptional
    Minhaj from Fiji
    Group
    Superior King Bed Lake View
    Stayed 3 nights in May 2024

    Perfect stay”

    Twas my first time in Queenstown and I absolutely loved the room the view from the room of the mountains was absolutely beautiful. Location is pretty amazing as it's just a 5 minute drive to town.

    Reviewed July 16, 2024
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