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Mercure Quemado Resort
Mercure Quemado Resort
Mercure Quemado Resort
Mercure Quemado Resort
Mercure Quemado Resort
Mercure Quemado Resort
Mercure Quemado Resort

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8

Excellent

27 reviews

27 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Épicerie Hassouni 230 m
Cyber Club On-line 240 m
Post Office 370 m
Supermarché el-Bouayadi 430 m
Bougamar 440 m
ONMT 600 m
Corniche Moro Viejo 630 m
Port of Al Hoceima 680 m
Cherif Al Idrissi Airport 10.6 km
Nador International Airport 86.8 km

Mercure Quemado Resort

Place Mohamed V, Sraghna, Al Hoceima, Morocco, 32000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Sraghna part of Al Hoceima, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cherif Al Idrissi Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Sauna

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Bicycle rental

Pets allowed

Car park

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Front desk [24-hour]

Check-in/out [express]

Value for money7.6
Location rating9.3

Rooms available at Mercure Quemado Resort

Standard Double or Twin Sea View
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Suite
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Two-Bedroom Apartment with Balcony and Side Sea View
...
  • Room size: 100 m²/1076 ft²
  • Partial sea view
  • 1 double bed
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Privilege Double Room - Panoramic Sea View
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
One-Bedroom Apartment with Sea View (2 Adults)
...
  • Room size: 100 m²/1076 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Standard Sea View
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Privilege Double Room with Sea View
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Two bedroom apartment with Balcony
...
  • Room size: 100 m²/1076 ft²
  • Balcony/terrace
Enter dates to see prices
Superior Suite with Balcony and Sea View
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Double Room (Premier)(2 Double Beds)
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Quemado Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Mercure Quemado Resort?

For those who wish to drive their own cars, Mercure Quemado Resort has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Mercure Quemado Resort?

Wake up to a great buffet breakfast at Mercure Quemado Resort.

Can special events be hosted at Mercure Quemado Resort?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Mercure Quemado Resort?

Mercure Quemado Resort does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Mercure Quemado Resort?

Restaurants including Espace Miramar, Espace Mirimar and Hotel ristorante Perla are popular in Mercure Quemado Resort’s neighborhood which is known as Sraghna.

What are popular attractions near Mercure Quemado Resort?

Mercure Quemado Resort’s location in the Sraghna neighborhood makes it close to famous attractions including Port of Al Hoceima.

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Explore the neighborhood

What people love about Mercure Quemado Resort

  • 10

    Exceptional

    "None loved this place I will go there again"

    aniss

    |

    July 21, 2019

Overall rating:

8

Excellent
27 reviews
Cleanliness
8.0
Facilities
7.7
Location
9.3
Read all reviews >
More about Mercure Quemado Resort

More about Mercure Quemado Resort

Mercure Quemado Resort

Getting in and around Al Hoceima is a breeze when staying at Mercure Quemado Resort, located just minutes away from the city center.
At Mercure Quemado Resort, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Mercure Quemado Resort thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Mercure Quemado Resort are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Mercure Quemado Resort even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

Every day at Mercure Quemado Resort begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Apart from amenities and services, Mercure Quemado Resort goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing and diving. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.

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Amenities and facilities
Very good
Facilities

7.7

Languages spoken

  • English
  • Arabic
  • French
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Diving
  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Massage
  • Nightclub
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]

Access

  • Cat-friendly
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Balcony/terrace
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Individual air conditioning
  • Internet access – LAN
  • Lock box in room
  • Mirror
  • Phone
  • Private bathroom
  • Refrigerator
  • Shower
  • Soundproofing
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

khozama

  • Cuisine: French, International, Italian
  • Menu: Buffet, A-la-carte
Location
Place Mohamed V, Sraghna, Al Hoceima, Morocco, 32000
Exceptional
Location

9.3

Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1000 MAD
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Quemado Resort from real guests

Provided by verified guests of Agoda
8.0
/
10
Excellent
Cleanliness8.0
Facilities7.7
Location9.3
Service8.1
Value for money7.6
High score for Al Hoceima
Rating
9+ Exceptional (5)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (4)
<6 Below Expectation (2)
Time of the year
Mar - May (1)
Jun - Aug (10)
Sep - Nov (4)
Dec - Feb (0)
All guests (27)
All room types
All languages

Show reviews that mention 

Showing 15 verified guest comments
10.0
Exceptional
aniss from United Kingdom
Couple
Standard Double or Twin Sea View
Stayed 3 nights in July 2019

fantastic staff and lovely location ”

none loved this place I will go there again

Reviewed July 22, 2019

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2.4
chloe from United Kingdom
Couple
Standard Double or Twin Sea View
Stayed 3 nights in June 2019

Found hair on the bed sheet and Never get changed the bed sheet for 3 days”

We booked this hotel for 3 days because of the photo which looked amazing. When we arrived the staff didn't speak any english and refused to communicate with us. We asked another staff who can speak english and finally he called someone who can speak english( Couldn't he do it before we asked???) The view from view was amazing but it was tiny tiny beach with under construction around. It looked awful. For 3 days, the cleaner came to clean the room but they never changed the bed sheet. We found the hair from the first day so we slept with our sleeping bag. How awful! The breakfast was so so. It wasn't hotel standard at all. Don't expect anything like you used to have in the hotel. The restaurant is the same place as you have your breakfast. Nobody eat lunch of dinner at this restaurant. We never had any food in this hotel except Breakfast. Just don't go there after looking the photo.

Reviewed June 14, 2019

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10.0
Exceptional
Hanae from Germany
Family with young children
Two-Bedroom Apartment with Balcony and Side Sea View
Stayed 1 night in July 2019

Exceptional”

Top sauber freundlich nett ...

Reviewed July 21, 2019

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6.8
Good
Redouane from Morocco
Couple
Standard Double or Twin Sea View
Stayed 2 nights in October 2018

front desk wasnt kind,gave me a bad room first.knowing that the hotel was empty..we never had chance”

the pool was dirty.

Reviewed October 18, 2018

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9.2
Exceptional
Cecile from France
Couple
Standard Sea View
Stayed 2 nights in May 2022

Exceptional”

Tout était très bien, juste quelques petites remarques: 1/pour ce standing une petite bouteille d’eau pour deux ce n’est pas suffisant 2/un plateau avec une bouilloire, un peu de sucre, du thé, du café soluble et 2 tasses auraient été appréciable, comme dans tous les 4 étoiles, quand je l’ai demandé, cela m’a été apporté en 2 temps… d’abord la bouilloire, du coup je lui ai dit «  merci mais je ne vais pas Boire que de l’eau chaude» du coup la dame est revenue avec un sachet avec plein de sachets en vrac… ça ne fait pas très pro en hôtellerie. 3/ la piscine laissée sans surveillance, du coup un petit coup de propre sur les transats aurait été sympathique et surtout les 6 gosses (pas des clients de l’hôtel) venus par la plage plein de sable qui se sont rincés dans la piscine de l’hôtel, ont fait 2/3 plongeons dans l’eau et sont retournés d’où ils venaient.

Reviewed May 21, 2022

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6.4
Good
Safaa from France
Couple
Standard Double or Twin Sea View
Stayed 3 nights in August 2021

Good”

L'hôtel est trop cher pour le prix payé ! Je m'attendais à un meilleur service

Reviewed August 19, 2021

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9.6
Exceptional
BENNANI from Morocco
Family with young children
Standard Double or Twin Sea View
Stayed 3 nights in September 2019

Je suis satisfait de la prestation”

Tout est bon et correspond à mes attentes le seul petit souci c’est le petit déjeuner qui est basique et il n’y a pas beaucoup de choix

Reviewed September 07, 2019

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8.0
Excellent
oualid from France
Couple
Privilege Double Room - Panoramic Sea View
Stayed 1 night in August 2018

Very good”

Hôtel bien situé, déco soignée, vue sur la mer, parking sécurisé en sous-sol, petit déjeuner buffet classique mais pas rechargé régulièrement seul bémol l'attitude déplorable de la réceptionniste qui ne nous a pas correctement considéré et ne s'est pas excusé lorsque la carte d'accès à la chambre ne fonctionnait pas.

Reviewed August 08, 2018

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8.4
Excellent
attalbi from Germany
Family with young children
Standard Sea View
Stayed 1 night in October 2018

Ein Traum am meer”

Kleine Reparaturen wären nötig gewesen

Reviewed October 19, 2018

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6.4
Good
Yasmina from Germany
Family with young children
Standard Double or Twin Sea View
Stayed 3 nights in August 2018

Good”

Kein Organisation beim Frühstücksbüffet,alles fehlte immer,Gläser Teller. Sauberkeit ist nicht die Stärke,Zimmer werden nicht richtig sauber gemacht zb Teppich wird nicht gesaugt,die Ecken voller Staub,das Bett unten kaputt. Wollte erst garnicht unters Bett gucken. Aufzüge dreckig und Teilweise defekt. Der Hotel Pool war gut für Kinder allerdings das Wasser war sehr ekelig. Das Wasser war schön grün und fühlte sich auf der Haut so glitschig an.

Reviewed August 31, 2018

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7.6
Very good
Abdelhafid from Germany
Family with teens
Privilege Double Room - Panoramic Sea View
Stayed 2 nights in July 2018

Hotel und Lage top kann ich nur weiter empfehlen mit Frühstück zum empfehlen ”

Der Aufenthalt im großen und ganzen war angenehm und erholsam Minuspunkt reception und Mitarbeiter unzuverlässig bei Rückantwort wollten ein Zustellbett fürs Zimmer wurden nur hingehalten gab keine Rückantwort von der reception wurde immer gesagt 15 min 15 min gleich da nix passiert am Ende schliefen die Kinder mit im Bett !!!!!!

Reviewed July 06, 2018

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5.2
Fouad from Belgium
Solo traveler
Standard Double or Twin Sea View
Stayed 2 nights in August 2019

Weinig personeel”

Ontbijt is mager Roomservice niet te bereiken Spa en sauna volgeboekt Hygiene in de kamer ook mager stoffig

Reviewed August 27, 2019

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9.6
Exceptional
Odessa from Netherlands
Business traveler
Standard Double or Twin Sea View
Stayed 2 nights in August 2019

Goed”

Prachtige locatie. Schone kamers. Airco werkt niet optimaal.

Reviewed August 08, 2019

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6.8
Good
El from Belgium
Family with young children
Standard Double or Twin Sea View
Stayed 2 nights in July 2019

Rustgevende ligging”

Zaalig uitzichten, perfecte zwembaden.. Zeer mooi

Reviewed July 18, 2019

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8.4
Excellent
Abdelkarim from Morocco
Couple
Standard Double or Twin Sea View
Stayed 1 night in October 2018

Heerlijk wakker worden aan zee”

De kamers waren ruim en schoon. Helaas deed het licht in het toilet het niet en wanneer ik bel of deze gemaakt kan worden wordt er gezegd dat ze iemand sturen. Wij zijn 2x weg geweest en beide keren kwamen wij terug zonder dat het probleem is opgelost. Verder was het personeel vriendelijk, ontbijt viel tegen, mooi uitzicht en direct aan het strand. Ik zou zeker nog een keer terug komen.

Reviewed October 03, 2018

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