Mercure Quemado Resort
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8.1
Excellent
/10
(20 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location
Parking
FREE
Free Wi-Fi

Mercure Quemado Resort

Place Mohamed V, Sraghna, Al Hoceima, Morocco, 32000 - See map
Exceptional reputation
Recommended by 83% of guests
Very good service
7.9 rating for service
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Cheaper than 98% of all properties in Al Hoceima in the last 24 hours

Compared to 50 Al Hoceima properties at Agoda for various dates

Property ranking|Compared to 50 Al Hoceima properties
See all rankings
Value for money score
7.7/10
Location score
9.4/10
Service score
7.9/10
Cleanliness score
7.8/10
Better than
98
%
of Al Hoceima properties
Better than
98
%
of Al Hoceima properties
Better than
98
%
of Al Hoceima properties
Better than
98
%
of Al Hoceima properties
Value for money7.7
Location rating9.4

Rooms available at Mercure Quemado Resort

Superior Two-Bedroom Apartment
Superior Two-Bedroom Apartment
...
  • Room size: 130 m²/1399 ft²
  • Balcony/terrace
  • 1 double bed or 1 double be...
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Superior Suite
Superior Suite
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 double bed
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Superior One-Bedroom Apartment
Superior One-Bedroom Apartment
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 double bed
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Deluxe Double Suite Ocean Front with Balcony
Deluxe Double Suite Ocean Front with Balcony
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 queen bed and 1 sofa bed
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Superior King Room with Ocean View
Superior King Room with Ocean View
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 queen bed
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Standard Sea View
Standard Sea View
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 double bed
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One-Bedroom Apartment with Sea View (2 Adults)
One-Bedroom Apartment with Sea View (2 Adults)
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 double bed
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Standard Double or Twin Sea View
Standard Double or Twin Sea View
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 2 single beds or 1 double b...
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Two-Bedroom Apartment with Balcony and Side Sea View
Two-Bedroom Apartment with Balcony and Side Sea View
...
  • Room size: 30 m²/323 ft²
  • Partial sea view
  • 1 double bed
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Privilege Double Room - Panoramic Sea View
Privilege Double Room - Panoramic Sea View
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 double bed
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More about Mercure Quemado Resort

More about Mercure Quemado Resort

An overview

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What they offer

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Food and dining

Restaurants on site

khozama
Cuisine:French, International, Italian
Menu:Buffet, A-la-carte

Property's guest policies

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Some helpful facts

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Most recent reviews for Mercure Quemado Resort
Couple
Stayed 3 nights in July 2019
Standard Double or Twin Sea View
Exceptional10.0
fantastic staff and lovely location none loved this place I will go there again
anissfrom United KingdomReviewed July 22, 2019
Family with young children
Stayed 1 night in July 2019
Two-Bedroom Apartment with Balcony and Side Sea View
Exceptional10.0
ExceptionalTop sauber freundlich nett ...
Hanaefrom GermanyReviewed July 21, 2019
Couple
Stayed 3 nights in June 2019
Standard Double or Twin Sea View
Review score2.4
Found hair on the bed sheet and Never get changed the bed sheet for 3 daysWe booked this hotel for 3 days because of the photo which looked amazing. When we arrived the staff didn't speak any english and refused to communicate with us. We asked another staff who can speak english and finally he called someone who can speak english( Couldn't he do it before we asked???) The view from view was amazing but it was tiny tiny beach with under construction around. It looked awful. For 3 days, the cleaner came to clean the room but they never changed the bed sheet. We found the hair from the first day so we slept with our sleeping bag. How awful! The breakfast was so so. It wasn't hotel standard at all. Don't expect anything like you used to have in the hotel. The restaurant is the same place as you have your breakfast. Nobody eat lunch of dinner at this restaurant. We never had any food in this hotel except Breakfast. Just don't go there after looking the photo.
chloefrom United KingdomReviewed June 14, 2019
Couple
Stayed 2 nights in October 2018
Standard Double or Twin Sea View
Good6.8
front desk wasnt kind,gave me a bad room first.knowing that the hotel was empty..we never had chancethe pool was dirty.
Redouanefrom MoroccoReviewed October 18, 2018
Family with young children
Stayed 3 nights in September 2019
Standard Double or Twin Sea View
Exceptional9.6
Je suis satisfait de la prestationTout est bon et correspond à mes attentes le seul petit souci c’est le petit déjeuner qui est basique et il n’y a pas beaucoup de choix
BENNANIfrom MoroccoReviewed September 07, 2019

Reviews of Mercure Quemado Resort from real guests

Overall rating
7.6
Very good
From 1159 reviews
Provided by verified guests of
Agoda Reviews (20)Booking.com Reviews (1093)
Rating via Agoda8.1
/
10
Excellent
Cleanliness7.8
Facilities7.8
Location9.4
Service7.9
Value for money7.7
High score for Al Hoceima
Rating
9+ Exceptional (4)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (3)
<6 Below Expectation (2)
Time of the year
Mar - May (0)
Jun - Aug (9)
Sep - Nov (4)
Dec - Feb (0)
All guests (20)
All room types
All languages
Showing 13 verified guest comments
10.0
Exceptional
aniss from United Kingdom
Couple
Standard Double or Twin Sea View
Stayed 3 nights in July 2019

fantastic staff and lovely location ”

none loved this place I will go there again

Reviewed July 22, 2019
10.0
Exceptional
Hanae from Germany
Family with young children
Two-Bedroom Apartment with Balcony and Side Sea View
Stayed 1 night in July 2019

Exceptional”

Top sauber freundlich nett ...

Reviewed July 21, 2019
2.4
chloe from United Kingdom
Couple
Standard Double or Twin Sea View
Stayed 3 nights in June 2019

Found hair on the bed sheet and Never get changed the bed sheet for 3 days”

We booked this hotel for 3 days because of the photo which looked amazing. When we arrived the staff didn't speak any english and refused to communicate with us. We asked another staff who can speak english and finally he called someone who can speak english( Couldn't he do it before we asked???) The view from view was amazing but it was tiny tiny beach with under construction around. It looked awful. For 3 days, the cleaner came to clean the room but they never changed the bed sheet. We found the hair from the first day so we slept with our sleeping bag. How awful! The breakfast was so so. It wasn't hotel standard at all. Don't expect anything like you used to have in the hotel. The restaurant is the same place as you have your breakfast. Nobody eat lunch of dinner at this restaurant. We never had any food in this hotel except Breakfast. Just don't go there after looking the photo.

Reviewed June 14, 2019
6.8
Good
Redouane from Morocco
Couple
Standard Double or Twin Sea View
Stayed 2 nights in October 2018

front desk wasnt kind,gave me a bad room first.knowing that the hotel was empty..we never had chance”

the pool was dirty.

Reviewed October 18, 2018
9.6
Exceptional
BENNANI from Morocco
Family with young children
Standard Double or Twin Sea View
Stayed 3 nights in September 2019

Je suis satisfait de la prestation”

Tout est bon et correspond à mes attentes le seul petit souci c’est le petit déjeuner qui est basique et il n’y a pas beaucoup de choix

Reviewed September 07, 2019
8.0
Excellent
oualid from France
Couple
Privilege Double Room - Panoramic Sea View
Stayed 1 night in August 2018

Very good”

Hôtel bien situé, déco soignée, vue sur la mer, parking sécurisé en sous-sol, petit déjeuner buffet classique mais pas rechargé régulièrement seul bémol l'attitude déplorable de la réceptionniste qui ne nous a pas correctement considéré et ne s'est pas excusé lorsque la carte d'accès à la chambre ne fonctionnait pas.

Reviewed August 08, 2018
8.4
Excellent
attalbi from Germany
Family with young children
Standard Sea View
Stayed 1 night in October 2018

Ein Traum am meer”

Kleine Reparaturen wären nötig gewesen

Reviewed October 19, 2018
6.4
Good
Yasmina from Germany
Family with young children
Standard Double or Twin Sea View
Stayed 3 nights in August 2018

Good”

Kein Organisation beim Frühstücksbüffet,alles fehlte immer,Gläser Teller. Sauberkeit ist nicht die Stärke,Zimmer werden nicht richtig sauber gemacht zb Teppich wird nicht gesaugt,die Ecken voller Staub,das Bett unten kaputt. Wollte erst garnicht unters Bett gucken. Aufzüge dreckig und Teilweise defekt. Der Hotel Pool war gut für Kinder allerdings das Wasser war sehr ekelig. Das Wasser war schön grün und fühlte sich auf der Haut so glitschig an.

Reviewed August 31, 2018
7.6
Very good
Abdelhafid from Germany
Family with teens
Privilege Double Room - Panoramic Sea View
Stayed 2 nights in July 2018

Hotel und Lage top kann ich nur weiter empfehlen mit Frühstück zum empfehlen ”

Der Aufenthalt im großen und ganzen war angenehm und erholsam Minuspunkt reception und Mitarbeiter unzuverlässig bei Rückantwort wollten ein Zustellbett fürs Zimmer wurden nur hingehalten gab keine Rückantwort von der reception wurde immer gesagt 15 min 15 min gleich da nix passiert am Ende schliefen die Kinder mit im Bett !!!!!!

Reviewed July 06, 2018
5.2
Fouad from Belgium
Solo traveler
Standard Double or Twin Sea View
Stayed 2 nights in August 2019

Weinig personeel”

Ontbijt is mager Roomservice niet te bereiken Spa en sauna volgeboekt Hygiene in de kamer ook mager stoffig

Reviewed August 27, 2019
9.6
Exceptional
Odessa from Netherlands
Business traveler
Standard Double or Twin Sea View
Stayed 2 nights in August 2019

Goed”

Prachtige locatie. Schone kamers. Airco werkt niet optimaal.

Reviewed August 08, 2019
6.8
Good
El from Belgium
Family with young children
Standard Double or Twin Sea View
Stayed 2 nights in July 2019

Rustgevende ligging”

Zaalig uitzichten, perfecte zwembaden.. Zeer mooi

Reviewed July 18, 2019
8.4
Excellent
Abdelkarim from Morocco
Couple
Standard Double or Twin Sea View
Stayed 1 night in October 2018

Heerlijk wakker worden aan zee”

De kamers waren ruim en schoon. Helaas deed het licht in het toilet het niet en wanneer ik bel of deze gemaakt kan worden wordt er gezegd dat ze iemand sturen. Wij zijn 2x weg geweest en beide keren kwamen wij terug zonder dat het probleem is opgelost. Verder was het personeel vriendelijk, ontbijt viel tegen, mooi uitzicht en direct aan het strand. Ik zou zeker nog een keer terug komen.

Reviewed October 03, 2018
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