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Very good 7.7
Based on 1100 reviews

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About this property

Description

Mercure Resort Sanur is one of Bali's top choices for leisure and business travelers, featuring 189 guest units and 41 traditional cottages. It is just 20 minutes from the Ngurah Rai International Airport. The property is tucked away from the crowded areas and offers direct access to a calm beach. A stone passage will guide guests around a five hectare tropical garden filled with various floras. Guests may enjoy Asian and European cuisine at the Pandawa Restaurant or sip refreshing cocktails at the three bars. A wide variety of recreational facilities can be found on-site, including a large beachfront, two pools, a tennis court, spa facilities, as well as a ballroom and meeting rooms. Travelers can be ensured with a relaxing comfortable stay at the Mercure Resort Sanur found only in Bali.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Garden
  • Massage(s)
  • Private beach
  • Spa
  • Surfing lessons
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court(s)
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Convenience store
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Infirmary
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • French
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 30 USD
Breakfast Charge (when not included in room rate): 20 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 km
Distance to Airport: 15 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: YES
Number of Bars: 3
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 189
Parking Fee (per day): 0 USD
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1989
Year Hotel Last Renovated: 2004
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Announcements

Nyepi Religious Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017
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Verified traveler reviews

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Very good



based on 1100 reviews
  • Cleanliness 7.7
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for money 7.8
  • Food/Dining 6.9
Sort by
Rainer from United States
Couple
Superior King Room
Stayed 2 nights in August 2016
Very nice resort with great beach access.
The staff was very helpful when my wife had an injury on the property.
Reviewed September 02, 2016
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Phillip from Australia
Solo traveler
Deluxe King Room
Stayed one night in August 2016
Visit
Great staff & very central location. A couple of house keeping issues needed closer attention.
Reviewed August 31, 2016
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joanne from Australia
Solo traveler
Superior King Room
Stayed one night in May 2016
Feel like you are in Bali
This is a big hotel, but you still feel like you are in Bali. The gardens are beautiful swimming pools huge so you can get away from it all and everyone if you want. I had a room right on the beach great to hear to waves during the night.
Reviewed August 07, 2016
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joanne from Australia
Solo traveler
Superior King Room
Stayed one night in May 2016
Beautiful gardens
I had stayed here a few years ago but the check staff were so unhelpful I decided never again. But decide due to location (close to the oasis yoga) I would give it a go. I am glad I did all staff were great. Beautiful gardens, clean rooms and right on the beach.
Reviewed August 07, 2016
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Jana from Germany
Family with young children
Superior King Room
Stayed 7 nights in June 2016
Returning guests
We love this place, beautiful grounds, good location
Reviewed July 20, 2016
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Sandra from Australia
Couple
Superior King Room
Stayed 4 nights in July 2016
Housekeeping
Bathroom cleanliness left much to be desired. I never saw a mop being used or near the cleaning trolleys. We had to ask for clean towels on our 4th afternoon as the room had not been cleaned at 3.30 p.m. And the towels had not been changed previously. No ironing facilities in room. Not what I expected of a Mercure Hotel and Accor as I am an Accor member. And have stayed in their Hotels before which is why we chose this particular Hotel.
Reviewed July 10, 2016
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Warren from Australia
Couple
Superior Twin Room
Stayed 7 nights in June 2016
Value for money.
Close to good eateries on the beach front and nearby streets. Beach front is large compared to more expensive beach resorts located nearby. Accommodation is set in relaxing garden setting without feeling of being on top of your 'neighbours'. Second pool located in the garden setting is perfect if the beach is too windy. Only negatives, the bathroom tiles need a make over and the wifi is frustrating tending to drop out numerously. Will stay again at Mercure when in Sanua IF the price at the time is acceptable for us.
Reviewed June 28, 2016
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Mochamad from Indonesia
Solo traveler
Superior Twin Room
Stayed 4 nights in March 2016
Valued for Money
The hotel is good for relaxation
Reviewed June 09, 2016
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Jessica from United States
Solo traveler
Superior King Room
Stayed 10 nights in May 2016
Great location
As a solo traveller I thought the hotel was perfect. Great location and nice and quiet. Lots of places to eat close by and right on the beach
Reviewed June 08, 2016
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Ratna from Australia
Couple
Superior King Room
Stayed 3 nights in May 2016
nice hotel
good location
Reviewed June 03, 2016
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