Mercure Resort Sanur
Free Wi-Fi

Mercure Resort Sanur

Jl. Mertasari, P.o. Box 3476 Denpasar, Sanur, Bali, Indonesia, 80228
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Superior King Room - Bed Mercure Resort Sanur
Superior King Room - Bed
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    Lobby Mercure Resort Sanur
    Interior view Mercure Resort Sanur
    Beach Mercure Resort Sanur
    Deluxe King Room - Bed Mercure Resort Sanur
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     Mercure Resort Sanur

    Guest reviews

    7.7
    Very good
    /10
    (1222 reviews)See what guests said
    8.8
    Excellent

    "The upgraded room was fantastic, spacious, right by the sea."

    Mikhail

    -

    December 9, 2018

    7.9
    Very good room comfort and quality

    Property highlights

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.1
    See map
    Excellent location
    Nearby
    Popular
  • Chilean Conslulate580 m
  • Honorary Consulate of Czech Republic580 m
  • The Fire Station Bar800 m
  • Sanur Beach1.44 km
  • Hardys Sanur Shopping Square1.5 km
  • Consulate of Hungary1.71 km
  • Consulate of France1.71 km
  • Consulate of German2.15 km
  • Turtle Conservation and Education Centre2.39 km
  • Turtle Island Cookery School2.72 km
  • Value for money7.8
    Distance to city center10 km
    Location rating8.1
    Nearest airportNgurah Rai International Airport (DPS)
    Distance to airport10.3 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Superior King Room
    Superior King Room
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 king bed
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    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds
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    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Executive Room 2 Single Beds
    Executive Room 2 Single Beds
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Executive Room with 1 King Bed
    Executive Room with 1 King Bed
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    DOUBLE DELUXE - ROOM ONLY
    DOUBLE DELUXE - ROOM ONLY
    ...
    • Balcony/terrace
    • Shower
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    DOUBLE SUPERIOR - ROOM ONLY
    DOUBLE SUPERIOR - ROOM ONLY
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Superior Room Garden View
    Superior Room Garden View
    ...
    • Non-smoking
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    Deluxe Room Garden View
    Deluxe Room Garden View
    ...
    • Non-smoking
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    Have a question for Mercure Resort Sanur?

    What people love about the property

    • 10.0
      Exceptional

      "It is located in a quiet area of snow and right on the beach."

      Susanne

      |

      May 25, 2018

    • 10.0
      Exceptional

      "The poos are nice the atmosphere is cosy and relaxed everywhere."

      Susanne

      |

      May 25, 2018

    • 8.0
      Very good

      "Great location right by the beach."

      Esther

      |

      November 9, 2017

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    More about Mercure Resort Sanur

    More about Mercure Resort Sanur

    8.4
    Excellent

    "Perfect position."

    Elizabeth

    |

    May 26, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "This is a quiet resort with stunning gardens."

    Maxi

    |

    January 2, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Gangsta Wraps
    780 m American, Australian, International
    Gourmet Garage
    2.3 km American
    Cosmic Diner
    8.4 km American, Cafe, Diner
    Asian cuisine
    Asian cuisine
    Gardenia Cafe
    190 m Asian, Australian, European
    Warung Beach Breeze
    320 m Asian, Indonesian
    Savana Bar and Restaurant
    720 m Asian, International
    International cuisine
    International cuisine
    Raja Sambal Seminyak Bali
    7.9 km International
    Tommys Tavern
    9.1 km International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

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    Real reviews from real guests

    Agoda Reviews (1222)Booking.com Reviews (777)
    7.7
    /
    10
    Cleanliness7.7
    Facilities7.5
    Location8.1
    Room comfort and quality7.9
    Service7.8
    Value for money7.8
    Provided by verified guests of Agoda
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    All guests (1222)
    All room types

    Show reviews that mention 

    Showing 1162 verified guest comments
    12345
    7.6
    Very good
    Hui from Singapore
    Solo traveler
    Superior King Room
    Stayed 4 nights in December 2018
    Nice 4* in sanur”
    Located off the main area and right by the beach. There are 2 clean pools which are not too crowded although only 1 pool bar was open during my stay. Room is decent-sized and clean and there are some upgrading works going on e.g. my room's shower head was changed to a brand new (powerful) one halfway during the stay which was a nice surprise. Very friendly and helpful staff. The spa is professional and affordable - so good that I went there every day. I also appreciate that they have a lounge area and shower facilities for use in case you have checked out but have a late flight. Overall a nice place to stay at when in Sanur.
    Reviewed December 20, 2018
    Dear Hui, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We delighted to know that you have a pleasant stay with us. Its feels great to hear that you were enjoyed our hotel location, pool, rooms, spa and staff friendliness. I am sure that your kind word will motivate my team to keep up their performance. We are all looking forward to welcoming you back again at our resort in the close future. Sincerely, Eka Handayani Guest Experience Manager
    Responded January 11, 2019
    Mercure Resort Sanur
    8.8
    Excellent
    Mikhail from Australia
    Couple
    Superior King Room
    Stayed 4 nights in November 2018
    Excellent”
    I had problems with my room as the shower mixer tap handle was broken so I went to the reception and got a free room upgrade. The upgraded room was fantastic, spacious, right by the sea. Speaking of which, is too shallow to swim. So it's nice to stay there but keep in mind you'll be just looking at it but not swimming. The place is quiet and the beds are comfy. The rooms have musty smell so be careful if you're allergic to mould. It's a tropical place so many places have it.
    Reviewed December 09, 2018
    Dear Mikhail, Thank you for sharing your experience during your stay at Mercure Resort Sanur. It such a pleasure to know that the service rendered by our staff especially reception was meet up your expectation. Glad to hear that you were enjoying the room. We take note on your concern of the smell in the room and please rest assure that it has been share with our Housekeeping Manager for further action. Once again, thank you for sharing your experience and we looking forward to welcoming you back again soonest. Sincerely, Eka Handayani Guest Experience Manager
    Responded December 14, 2018
    Mercure Resort Sanur
    10.0
    Exceptional
    Jamie from Singapore
    Couple
    Superior Twin Room
    Stayed 2 nights in August 2018
    Exceptional”
    My friend and I really enjoyed our lovely stay at Mercure. The room, amenities, spa and staff were truly amazing. Just note that the sun beds along the beach are really popular. A guest had rudely moved our belongings from our sunbed and claimed that she was there earlier but went off for lunch. It would be worth for the hotel to advise guests on courtesy/rules of sun bed usage. So that guests will know to respect usage of the sun beds. Defn worth going back for another stay!
    Reviewed August 25, 2018
    Dear Jamie, Thank you for sharing your experience during your stay with us. It such a pleasure to know that you have had a pleasant stay with us. Knowing that you enjoyed our hotel service and facilities is truly delight us. Your kind word has been share with my team and I am sure it will motivate my team to keep up their performance. We are very excited to welcoming you back again. Sincerely, Eka Handayani Guest Experience Manager
    Responded August 27, 2018
    Mercure Resort Sanur
    10.0
    Exceptional
    Saffron from Australia
    Couple
    Superior King Room
    Stayed 1 night in August 2018
    Amazing day spa, clean room, great location!”
    Loved the day spa, therapists were fantastic, the spa was very clean and the prices reasonable. The room was clean and spacious with a balcony. The hotel is in a great spot on the beach and you can eat at the organic cafe on the beach or in the hotel restaurant. If you walk out of the hotel on the otherside you will find the main street with lots of restaurants and shops. Will be back!
    Reviewed August 10, 2018
    Dear Saffron, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is very rewarding to receive positive feedback from our valued guest regarding their experience. We highly appreciate your good review and I have been shared your feedback with my entire team. I am sure that it will motivate them to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you again in the near future. Sincerely, Eka Handayani Guest Experience Manager
    Responded August 13, 2018
    Mercure Resort Sanur
    8.0
    Excellent
    wendy from Australia
    Couple
    Superior King Room
    Stayed 1 night in June 2018
    Lovely!”
    Superior rooms are better than deluxe! Ask for upstairs superior overlooking the pool, you wont be disappointed. Rooms a little dilapidated but atmosphere plus and very comfy! Gardens gorgeous. Staff amazing. Great location. Wouldnt stay anywhere else. Highy recommend RITZ tailor just up the road, has made hundreds of dresses for my business, not a stich wrong! Very reasonable prices. Gardenia is great for coffee/meals. DEnick Natural has recovered my lounge cushion x 2 over last few years also highly recommend. The only negative is the dark blue tiles make the pools too warm
    Reviewed June 27, 2018
    Dear Wendy, Thank you very much for sharing your experience during your stay at Mercure resort Sanur. We delighted to know that you have lovely stay with us. Knowing that the staff friendliness, hotel location, and facilities meet your expectation is truly rewarding. We take note on your concern of the swimming pool tiles, please rest assure that it has been share with our respected department for our evaluation and improvement. We are looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager
    Responded July 13, 2018
    Mercure Resort Sanur
    8.0
    Excellent
    brooke from Australia
    Solo traveler
    Superior King Room
    Stayed 6 nights in February 2018
    Very good”
    2nd stay at Mercure Sanur. Like the southern location and beach area. Staff are always friendly and helpful. Nice grounds, choice of pools and large beach lounging area. Plenty of restaurants, spas and shops nearby.
    Reviewed June 02, 2018
    Dear Brooke, Thank you for sharing your experience during your stay with us. It is always a pleasure to welcoming you back again. We delighted to know that you have a pleasant stay with us. We looking forward to welcoming you again on your next holiday in Bali soonest. Sincerely, Eka Handayani Guest Experience Manager
    Responded June 07, 2018
    Mercure Resort Sanur
    8.0
    Excellent
    joanne from Australia
    Couple
    Superior King Room
    Stayed 1 night in September 2017
    Beautiful gardens and pool ”
    This is a large hotel resort, but has amazing gardens and still has a Bali fee to it. Towards the southern end of Sanur so a little bit out - they have a shuttle into centre, but there are still loads of shops & restuarants near by. Great to walk along the beach
    Reviewed January 16, 2018
    Dear Joanne, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are truly honoured to read your positive feedback where you have a pleasant stay with us. Its feel great to hear that you really enjoyed our hotel service and facilities especially our gardens and pool. I have shared your feedback with my teams and I am sure this feedback will motivated them to keep up their performance. We will be more than pleased to have you back once again in a close future. Sincerely, Eka Handayani Guest Experience Manager
    Responded January 17, 2018
    Mercure Resort Sanur
    9.6
    Exceptional
    Vicki from Australia
    Couple
    Superior Twin Room
    Stayed 1 night in January 2018
    Love Mercure Sanur”
    After walking along the beach a few years ago, we discovered the Mercure Resort in a beautiful pocket in Sanur. We have since made the Mercure our family must stay when going to Bali. The rooms are great, the service is great, the pools big and clean, the location is beautiful. Love this place!!!
    Reviewed January 10, 2018
    Dear Vicki, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are truly honoured to read your positive feedback where you have a pleasant stay with us. Its feel great to hear that you really enjoyed our hotel service and facilities. I have shared your feedback with my teams and I am sure this feedback will motivated them to keep up their performance. We will be more than pleased to have you back once again in a close future. Sincerely, Eka Handayani Guest Experience Manager
    Responded January 17, 2018
    Mercure Resort Sanur
    9.6
    Exceptional
    Kenneth from Australia
    Group
    Superior Twin Room
    Stayed 1 night in March 2017
    always a great stay”
    have stayed at least a dozen times at the Mercure Sanur and every time I have a great stay. Staff are always super friendly and efficient, rooms are clean and everything works. The beach is great as is the breakfast. prices are a bit dear at the bar but there are now a few cheap options just outside the property so you can mix it up a bit.
    Reviewed March 06, 2017
    Dear Kenneth, Thank you very much for sharing your experience during your stay at Mercure Resort Sanur. It is always a pleasure to welcoming you back again and we delighted to know that you have a pleasant stay with us where the beach, room, staff friendliness was meet your expectation. I have been share your feedback with my team and I am sure it will motivate all of them to keep up their performance. Thank you again for sharing your feedback and looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager
    Responded June 12, 2017
    Mercure Resort Sanur
    8.8
    Excellent
    wendy from Australia
    Couple
    Superior King Room
    Stayed 2 nights in March 2017
    Fix the pool problem!”
    I love staying at the Mercure Sanur (12th visit) - the staff, rooms, location, ambience, gardens are all wonderful BUT.......the pools you cannot swim in, it is like stepping into a very hot bath - very unpleasant!! There is no shade and the dark blue tiles attract the full sun all day. They need to recitify this problem urgently - it has been a problem for 10 years that I know of!! Highly recommend Ritz Tailor nearby for perfect alterations and copy your old favourites at very reasonable price and Manik Natural on the left on the way up town - did a perfect job recovering my lounge suite. just took the loose cushion covers, plenty of fabric to choose from - fraction of the price charged here in Oz.
    Reviewed March 06, 2017
    Dear Wendy, Thank you very much for your feedback. It is always a pleasure to welcoming you back again and thank you for your loyalty. We delighted to know that you have a pleasant stay with us where the staff friendliness, location, ambiance, gardens are wonderful. I have share your feedback with my team and I am sure it will motivate all of them to keep up their performance.We take note on your feedback in regard of our swimming pool. Currently we are renewing the pool furniture with teak wood lounge chair as well as the cushions, adding more umbrella at the pool side and the beach which has been positively responded by our guests. Prior to our upcoming resort enhancement, we are working on installing some shades across the pool which will help to reduce the heat radiation. Further on, of course our pool renovation is part of the resort refurbishment. Thank you again for sharing your experience and looking forward to welcoming you again. Sincerely, Eka Handayani, Guest Experience Mg
    Show more
    Mercure Resort Sanur
    8.0
    Excellent
    joanne from Australia
    Solo traveler
    Superior King Room
    Stayed 1 night in May 2016
    Feel like you are in Bali”
    This is a big hotel, but you still feel like you are in Bali. The gardens are beautiful swimming pools huge so you can get away from it all and everyone if you want. I had a room right on the beach great to hear to waves during the night.
    Reviewed August 07, 2016
    8.0
    Excellent
    joanne from Australia
    Solo traveler
    Superior King Room
    Stayed 1 night in May 2016
    Beautiful gardens”
    I had stayed here a few years ago but the check staff were so unhelpful I decided never again. But decide due to location (close to the oasis yoga) I would give it a go. I am glad I did all staff were great. Beautiful gardens, clean rooms and right on the beach.
    Reviewed August 07, 2016
    9.6
    Exceptional
    Kenneth from Australia
    Group
    Deluxe Twin Room
    Stayed 3 nights in May 2016
    Another fantastic stay”
    This is my 5th or 6th stay at the Mercure and I still love the place, location is great, staff are always super friendly and helpful and the rooms and grounds are fantastic, especially when you consider the pricing compared to other hotels in Sanur. Breakfasts are very good although seem to have increased in price to the point of it seeming like a lot of people are going outside the hotel to eat. Pricing for drinks was also rather excessive to the degree that even during happy hour (half price) the drinks where still more than many other bars but at least reasonable. Will still go back but will be unlikely to use the bar or restaurant much.
    Reviewed June 01, 2016
    8.4
    Excellent
    wendy from Australia
    Couple
    Superior Twin Room
    Stayed 1 night in May 2016
    Still my favourite”
    wonderful staff, the whole resort has great ambience. grounds are lovely. rooms are very attractive and comfy which to me, outweighs the fact that they may need a bit of a refurb. fab location. BUT both pools too warm (no shade) and not clean enough. . highly recommend local tailor Ritz, take your favourites and have him copy them, perfect work at very low cost. Also local Gardenia café great for all meals but Tuesday night have fabulous duo, suggest booking as very popular.
    Reviewed May 19, 2016
    8.7
    Excellent
    Julie from France
    Solo traveler
    Superior Twin Room
    Stayed 4 nights in June 2015
    Vraiment pratique”
    Comfortable, ideally located and nice
    I had a very good week at Mercure. I wasn't expecting the place to be that nice, I was surprisly pleased even though the bathroom needed a bit of improvement and renovation as it looks a bit old but apart from that I had a great time and will definetly come back. There are a lot of activities for kids and adults ( chess, stand up paddle, gym in the water, yoga,...) to please everyone!
    Reviewed February 07, 2016
    9.3
    Exceptional
    Vicki from Australia
    Family with young children
    Superior King Room
    Stayed 5 nights in April 2015
    My favourite Sanur hotel”
    Love the location Love the space Love the hotel
    I love staying at the Mercure Resort as there is room for the little ones to explore and the beach is at your doorstep. The staff are wonderful and the rooms are clean with modern decor. I will definitely be returning
    Reviewed December 22, 2015
    8.3
    Excellent
    Wei from Malaysia
    Couple
    Superior King Room
    Stayed 2 nights in June 2015
    Beach hotel”
    Comfortable, clean, walking access to beach
    Hotel rooms come in two floors, so you will have to climb the stairs and carry your luggage up/ down stairs. Rooms are also located quite far apart, like chalets form so be prepared for a stroll to your room each time. Hotel has two pools and you can relax by the beach which is a plus point. Breakfast is quite simple with limited choices of food. Room is big and spacious, with couch. Room is very comfortable and comes with bottle opener. Bathroom is spacious and clean. Hot water is not hot even after waiting for the water to run for a period of time. Spa is always fully booked, so please book early if you intend to go to spa.
    Reviewed October 04, 2015
    8.7
    Excellent
    Kenneth from Australia
    Couple
    Superior King Room
    Stayed 11 nights in August 2015
    Location and great beach”
    Location, Staff, Beach
    Great staff, fantastic location on a clean, shady and generally breezy beach. Rooms are a good size and kept clean. Gardens and great and pools nice and clean. The beach bar area is also fantastic at night for an end of day drink or two.
    Reviewed August 31, 2015
    8.7
    Excellent
    Kenneth from Australia
    Couple
    Superior Twin Room
    Stayed 11 nights in August 2015
    Great Beach and Staff”
    Beach, Staff, Location
    Staff and very friendly, rooms are clean and comfortable with lots of room and the beach is great for swimming or just lazing about in the sun or shade. The bar area near the beach is also a great place to finish the day with a twilight drink in the cool breeze.
    Reviewed August 31, 2015
    8.7
    Excellent
    Kenneth from Australia
    Family with young children
    Deluxe Twin Room
    Stayed 11 nights in August 2015
    Location, Family friendly, Beach”
    Great for families
    We had interconnecting Superior rooms for 2 adults and 3 small children and found the staff fantastic and the rooms comfortable. The inner pool is great for children and the beach is clean with lots of shady areas and good clean swimming area.
    Reviewed August 31, 2015
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