This property is in high demand!
3 travelers have booked today.
Hygiene Plus
230 meters to Sanur Beach
Check-in [24-hour]
Airport transfer
Great Breakfast
Private beach
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
3 travelers have booked today.
Based on 3,082 verified reviews
8.3
8.2
8.0
7.9
7.9
7.8
Location rating score
Value for money | 8.0 |
Distance to city center | 10 km |
Location rating | 8.3 |
Nearest airport | Ngurah Rai International Airport (DPS) |
Distance to airport | 10.4 km |
Experience your holiday getaway the best way yet with Mercure Resort Sanur's bar and poolside bar available right in front of your doorstep for when you need a sip or two.
Yes! Mercure Resort Sanur offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.
Mercure Resort Sanur's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Mercure Resort Sanur has a total of 3 floors.
The typical room rate for Mercure Resort Sanur in the past month is 1141932.35 IDR, compared to city's average of 1676323.03 IDR.
Mercure Resort Sanur can converse up to 3 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
Past guests that stayed at Mercure Resort Sanur have given this property a rating of 8.337 for its remarkable location as the primary highlight for their stay.
Verified families with older children that have stayed at this property have given Mercure Resort Sanur an average rating of 8.0. You can check out more descriptive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
The nearest train, metro, or bus station is Tiketcom com Station, 4709.8 m away from Mercure Resort Sanur.
Mercure Resort Sanur is located in the Sanur neighborhood, including Sanur Beach.
The closest airport to Mercure Resort Sanur is Ngurah Rai International Airport, 10.0 km away.
Experience Tranquility and Luxury at Mercure Resort Sanur
Nestled in the heart of Bali, Indonesia, Mercure Resort Sanur offers a serene and luxurious retreat for travelers seeking a peaceful getaway. With its stunning architecture and lush tropical gardens, this 4-star hotel provides a haven of tranquility, allowing guests to unwind and rejuvenate amidst the beauty of nature.
Upon arrival, guests are welcomed with warm Balinese hospitality and impeccable service. Check-in begins at 02:00 PM, ensuring a smooth and hassle-free start to your vacation. The hotel, which was last renovated in 2004, boasts 189 well-appointed rooms that are designed to provide utmost comfort and convenience. Whether you choose a spacious deluxe room or a luxurious suite, you can expect a restful and indulgent stay.
Built in 1989, Mercure Resort Sanur is a testament to timeless elegance and charm. Its traditional Balinese architecture seamlessly blends with modern amenities, creating a harmonious balance between tradition and contemporary comfort. The hotel is strategically located just 10 kilometers away from the city center, allowing guests to easily explore the vibrant streets and immerse themselves in the local culture.
Traveling to and from the hotel is a breeze, as it is only a 30-minute drive from the airport. This convenient proximity ensures that you can quickly reach your tropical paradise and start your vacation without any delays. When it's time to bid farewell to this enchanting retreat, check-out is until 12:00 PM, providing ample time for a leisurely departure.
Mercure Resort Sanur warmly welcomes families with children between the ages of 3 to 11. As a child-friendly hotel, it offers a complimentary stay for children within this age range, allowing families to create cherished memories together. With its tranquil ambiance, extensive facilities, and child-friendly policies, Mercure Resort Sanur is the perfect choice for a memorable family vacation.
Indulge in the beauty of Bali and experience the ultimate blend of luxury, comfort, and natural splendor at Mercure Resort Sanur. Whether you are seeking a romantic escape, a family adventure, or a peaceful retreat, this exquisite hotel promises an unforgettable experience that will leave you refreshed and rejuvenated.
Endless Entertainment at Mercure Resort Sanur
At Mercure Resort Sanur, the entertainment options are endless, ensuring a fun-filled and memorable stay for every guest. Whether you're looking to relax or have some fun, this resort has something for everyone. Indulge in retail therapy at the on-site shops, where you can find unique souvenirs and gifts to take back home.
For those seeking a vibrant nightlife, the resort's bar is the perfect place to unwind and enjoy a refreshing cocktail or a glass of wine. After a long day of exploring, pamper yourself with a rejuvenating massage or soak in the hot tub and sauna to soothe your tired muscles.
If you're in need of some relaxation, the spa offers a range of treatments that will leave you feeling refreshed and rejuvenated. The resort's lush garden provides a tranquil oasis where you can unwind and soak up the tropical ambiance.
For those looking for some indoor entertainment, the games room is equipped with a variety of activities to keep you entertained. If you prefer a quiet evening, the library offers a cozy space to curl up with a good book. Additionally, the shared lounge/TV area is perfect for catching up on your favorite shows or bonding with fellow guests.
With such a wide array of entertainment facilities, Mercure Resort Sanur ensures that your stay is filled with endless fun and relaxation.
Experience a Paradise for Sports Enthusiasts at Mercure Resort Sanur
At Mercure Resort Sanur, sports enthusiasts will find themselves in paradise with a wide range of sports facilities to choose from. Whether you are seeking a thrilling water adventure or a relaxing yoga session, this resort has it all.
Dive into the refreshing waters of the indoor and outdoor pools, perfect for a leisurely swim or invigorating laps. If you prefer to soak up the sun and feel the sand beneath your toes, head to the resort's private beach where you can relax on a lounger or take a dip in the crystal-clear waters of the Indian Ocean.
For those who enjoy a friendly game of tennis, Mercure Resort Sanur offers well-maintained tennis courts where you can showcase your skills. If you're in the mood for some water sports, both motorized and non-motorized options are available. Embark on a thrilling jet ski ride or explore the serene surroundings with a peaceful canoe trip.
If you're looking to stay active while enjoying the breathtaking views, the resort also offers a yoga room where you can practice your poses and find inner peace. Additionally, you can try your hand at table tennis or go fishing for a truly memorable experience.
Whether you're a beginner or an experienced diver, the resort's diving center offers exciting diving excursions to explore the vibrant underwater world of Bali. Snorkeling is also available for those who prefer to stay near the surface and admire the colorful coral reefs.
For those interested in surfing, the resort provides surfing lessons to help you catch the perfect wave. And after an exhilarating day of sports, unwind at the poolside bar with a refreshing drink and soak in the tropical ambiance.
Mercure Resort Sanur is a haven for sports enthusiasts, offering a wide range of sports facilities that cater to all interests and skill levels. Immerse yourself in an unforgettable experience of fun, adventure, and relaxation at this stunning resort in Bali.
Convenience Facilities at Mercure Resort Sanur: Enhancing Your Stay in Bali
At Mercure Resort Sanur, we understand the importance of convenience during your stay in Bali. That's why we offer an array of top-notch convenience facilities to ensure a seamless and enjoyable experience for our guests.
Our 24-hour room service allows you to indulge in delicious meals and refreshing beverages at any time of the day, right in the comfort of your own room. Whether you're craving a late-night snack or a relaxing breakfast in bed, our attentive staff is always ready to cater to your needs. Additionally, our laundry service and dry cleaning options ensure that your clothes are fresh and clean throughout your stay, allowing you to travel light and worry-free.
For added peace of mind, we provide safety deposit boxes to securely store your valuables, as well as a concierge service to assist you with any inquiries or arrangements you may need. Stay connected with our complimentary Wi-Fi in public areas and free Wi-Fi in all rooms, allowing you to effortlessly stay in touch with loved ones or catch up on work.
We also offer a designated smoking area for our smoking guests, ensuring a comfortable environment for everyone. If you're in need of any last-minute essentials or snacks, our convenience store is conveniently located on-site. Our express check-in/check-out service and luggage storage facilities further streamline your stay, allowing you to make the most of your time in Bali.
Rest assured, our dedicated housekeeping team ensures that your room is impeccably cleaned and refreshed on a daily basis, so you can come back to a comfortable and inviting space after a day of exploring the island. With these exceptional convenience facilities, Mercure Resort Sanur goes above and beyond to provide a truly remarkable stay in Bali.
Convenient Transport Facilities at Mercure Resort Sanur
At Mercure Resort Sanur, we understand the importance of convenient transport options for our guests. Whether you are arriving at the airport or exploring the beautiful surroundings of Bali, we have a range of transport facilities to cater to your needs. Our airport transfer service ensures a hassle-free journey from the moment you land, with our friendly staff ready to greet you and take you directly to the resort.
For those looking to explore the vibrant attractions and cultural sites of Bali, our tour desk can assist you in organizing exciting excursions. Whether you want to visit ancient temples, lush rice terraces, or pristine beaches, our knowledgeable staff will help you create unforgettable memories.
If you prefer to have your own transportation during your stay, we offer car hire services. With a variety of vehicles available, you can easily explore Bali at your own pace. Additionally, our shuttle service provides convenient transportation to and from popular destinations in the area.
For guests who have their own vehicles, we provide a spacious and secure car park onsite. Self-parking is available free of charge, giving you peace of mind knowing your vehicle is safe and easily accessible throughout your stay. Should you require a taxi service, our front desk staff will be more than happy to assist you in arranging reliable transportation.
At Mercure Resort Sanur, we strive to make your stay as comfortable and convenient as possible. With our comprehensive range of transport facilities, you can easily explore Bali's wonders or simply relax and unwind at our beautiful resort.
Luxurious Room Facilities at Mercure Resort Sanur
Indulge in the ultimate comfort and luxury at Mercure Resort Sanur, where every detail has been thoughtfully designed to ensure a memorable stay. The spacious rooms are equipped with modern amenities, including air conditioning, allowing you to escape the tropical heat and relax in a cool and comfortable environment. Wrap yourself in the plush bathrobes provided, and feel pampered as you unwind after a long day of exploring Bali's vibrant attractions.
For your convenience, each room is furnished with a hair dryer, ensuring that you can easily style your hair before heading out to discover the island's hidden gems. Stay entertained with a wide range of channels on the television, or catch up on your favorite shows and movies. Quench your thirst with refreshments from the well-stocked mini bar, offering a variety of beverages and snacks to satisfy your cravings.
Step out onto your private balcony or terrace and take in the breathtaking views of the lush gardens or sparkling pool. Enjoy a cup of coffee in the morning or a glass of wine in the evening, as you soak up the serene ambiance of your surroundings. Stay connected with satellite/cable TV, and stay refreshed with a refrigerator provided in each room, ensuring that your drinks and snacks are always at the perfect temperature. Experience the epitome of comfort and convenience at Mercure Resort Sanur, where every room is designed to exceed your expectations.
Delicious Dining Options at Mercure Resort Sanur
Indulge in a culinary journey at Mercure Resort Sanur with its array of dining facilities that cater to every palate. Start your day with a delectable breakfast buffet, offering a wide selection of international and local dishes. Whether you prefer a hearty Western breakfast or traditional Indonesian delicacies, there is something for everyone to enjoy.
For a quick pick-me-up or a leisurely afternoon coffee, head to the coffee shop, where you can savor aromatic brews and delicious pastries. If you're looking for a more formal dining experience, the on-site restaurant is the perfect choice. With its elegant ambiance and diverse menu, it offers a delightful fusion of international and local flavors.
With 24-hour room service available, you can indulge in a gourmet meal in the comfort of your own room. The dedicated staff ensures that your dining experience is nothing short of exceptional. Additionally, the daily housekeeping service ensures that the dining areas are always clean and inviting, creating a welcoming atmosphere for guests to enjoy their meals.
Luxurious and Spacious Rooms at Mercure Resort Sanur
Experience the ultimate comfort and relaxation at Mercure Resort Sanur with its wide range of room offerings. From the Deluxe King Room to the Executive Room with 1 King Bed, each room is thoughtfully designed to provide a serene and inviting atmosphere. The Deluxe King Room offers 42 square meters of space with a comfortable King Bed, while the Deluxe Twin Room provides the same spaciousness with 2 Single Beds. For those seeking a more executive experience, the Executive Room offers 42 square meters of space with either 2 Single Beds or 1 King Bed, ensuring a comfortable stay for all guests. Families can enjoy the ample space of the Family Room, which boasts 88 square meters and features 1 king-size bed and 1 bunk bed. If you prefer a more intimate setting, the Superior King Room offers 32 square meters of space with a plush King Bed, while the Superior Twin Room provides the same cozy comfort with 2 Single Beds. Book your preferred room at Mercure Resort Sanur through Agoda to enjoy the best prices and a hassle-free booking experience. With Agoda's user-friendly platform and extensive network, you can easily find the perfect room for your stay, ensuring a memorable and enjoyable vacation in Bali, Indonesia.
Discover the Tranquil Paradise of Sanur in Bali
Nestled along the southeastern coast of Bali, the charming village of Sanur offers a tranquil paradise for those seeking a peaceful escape from the bustling tourist areas. With its pristine white sand beaches, crystal-clear turquoise waters, and lush tropical gardens, Sanur is the perfect destination for relaxation and rejuvenation.
Renowned for its laid-back atmosphere, Sanur provides a serene setting for leisurely strolls along the beach or peaceful bike rides through the quaint streets. The village is dotted with traditional Balinese temples, offering a glimpse into the island's rich cultural heritage. Explore the local markets and boutiques, where you can find unique handicrafts, artwork, and traditional textiles.
In addition to its natural beauty and cultural charm, Sanur also boasts a wide range of dining options, from beachfront cafes serving fresh seafood to upscale restaurants offering international cuisine. After a day of exploring, unwind at one of the beachfront bars and enjoy a breathtaking sunset while sipping on a refreshing cocktail. Whether you're looking for a romantic getaway or a peaceful retreat, Sanur is the perfect destination to experience the true essence of Bali.
Traveling to Mercure Resort Sanur from Bali's Nearest Airports
Located in the tranquil beach town of Sanur, Mercure Resort Sanur is a popular destination for travelers seeking a peaceful retreat in Bali, Indonesia. Getting to the resort from the nearest airports is a breeze, ensuring a smooth and hassle-free start to your vacation.
If you're arriving at Ngurah Rai International Airport, which is the main airport in Bali, you have several options to reach Mercure Resort Sanur. The most convenient and fastest way is to take a taxi or book a private transfer. The journey takes approximately 30 minutes, depending on traffic conditions. Alternatively, you can also opt for a shared airport shuttle, which offers a more budget-friendly option.
For those arriving at Lombok International Airport, located on the neighboring island of Lombok, reaching Mercure Resort Sanur requires a combination of land and sea transportation. From the airport, you can take a taxi or arrange a private transfer to Padang Bai Harbor. From there, you can catch a fast boat to Sanur Harbor, which is just a short distance from the resort. The total travel time is approximately 2-3 hours, depending on the ferry schedule.
No matter which airport you arrive at, the journey to Mercure Resort Sanur promises scenic views of Bali's beautiful landscapes and a taste of the island's vibrant culture. With its serene atmosphere and convenient location, the resort offers a perfect base for exploring the nearby attractions and enjoying a relaxing beach vacation in Bali.
Discover the Beauty of Sanur Beach and Surrounding Attractions
Welcome to Mercure Resort Sanur, where you can experience the best of Bali's natural beauty and vibrant culture. Situated near the stunning Sanur Beach, our hotel offers easy access to this iconic landmark, known for its golden sands and crystal-clear waters. Spend your days lounging on the beach, taking refreshing dips in the ocean, or indulging in thrilling water sports like snorkeling and diving.
For those seeking a more secluded beach experience, Padang Galak Beach is just a short distance away. This hidden gem offers a tranquil setting, perfect for romantic walks or simply unwinding amidst the sound of crashing waves.
If you're looking to stay active during your stay, you can visit Master Gym, located nearby. This state-of-the-art fitness center offers a range of equipment and classes to help you maintain your fitness routine while enjoying your vacation.
For adventure enthusiasts, Nusa Dua Water Sports is a must-visit attraction. Experience the thrill of jet skiing, parasailing, and banana boat rides, or explore the underwater world with snorkeling and diving activities.
History buffs will appreciate the Titi Banda Statue, a monument that showcases the rich cultural heritage of Bali. This stunning sculpture depicts the mythical giant turtle that carried the island on its back, and it serves as a symbol of protection and prosperity.
For a change of scenery, Serangan Beach offers a peaceful retreat away from the crowds. Enjoy a leisurely stroll along the shore, take in the breathtaking views, or simply relax with a book under the shade of a palm tree.
If you're in need of any assistance during your stay, the Consulate of France is conveniently located nearby. Whether it's passport renewal or travel advice, the consulate staff will be happy to assist you.
Nature lovers will be captivated by the beauty of Karang Beach, known for its dramatic cliffs and stunning sunsets. Take a romantic walk along the shoreline, explore the tide pools, or simply sit back and enjoy the breathtaking views.
For your shopping needs, Smartmart is just a short distance away. This modern supermarket offers a wide range of products, from groceries to souvenirs, making it convenient for you to stock up on essentials or find the perfect memento to take home.
After a day of exploring, treat yourself to a well-deserved pampering session at Margot Spa Bali. This luxurious spa offers a range of rejuvenating treatments and massages, ensuring you leave feeling relaxed and refreshed.
With its prime location near these captivating landmarks and attractions, Mercure Resort Sanur is the perfect starting point for your Bali adventure. Immerse yourself in the beauty of Sanur Beach and discover all that this enchanting destination has to offer.
A Culinary Journey in Sanur
Indulge in a culinary journey during your stay at Mercure Resort Sanur, as you explore the diverse range of restaurants in the surrounding area. Start your day with a delicious breakfast at Rosetta Coffee Shop, where you can enjoy freshly brewed coffee and a selection of pastries. For lunch, head over to Bakso Balung Pak Rebo, a local favorite known for its mouthwatering Indonesian meatball soup. In the evening, satisfy your cravings for Italian cuisine at Massimo Italian Restaurant, where you can savor authentic pasta dishes and wood-fired pizzas. If you're in the mood for some live music and a vibrant atmosphere, make your way to Arena Pub & Restaurant, where you can enjoy a variety of international dishes and refreshing cocktails. These are just a few of the many dining options available near the hotel, ensuring that every meal is a memorable experience.
Shop 'til You Drop at Mercure Resort Sanur's Surrounding Shopping Landmarks
Mercure Resort Sanur is ideally located near a plethora of shopping landmarks, ensuring that retail therapy enthusiasts will have a field day. Just a short stroll away from the hotel, you'll find Phalam Batik and Souvenirs, where you can browse through a wide range of beautifully crafted batik clothing and souvenirs to take home as mementos of your trip. For a more traditional shopping experience, head to Pasar Sindu, a bustling local market where you can haggle for fresh produce, spices, and handicrafts. If you're in the mood for some upscale shopping, Duta Orchid is the place to be, offering a variety of high-end fashion brands and accessories. Hardys Sanur Shopping Square is another popular shopping destination nearby, featuring a supermarket, department store, and numerous shops selling everything from clothing and electronics to local handicrafts. And if you're a diving enthusiast, don't miss out on a visit to Nico Dives Cool - Bali, a renowned dive shop where you can find all the equipment and gear you need for your underwater adventures. Lastly, Batik Popiler 2 is a must-visit for batik enthusiasts, offering a wide selection of batik fabrics, clothing, and accessories. With these shopping landmarks just a stone's throw away from Mercure Resort Sanur, you'll have no shortage of retail options to explore during your stay.
Affordable Luxury at Mercure Resort Sanur
Escape to the tropical paradise of Bali without breaking the bank at Mercure Resort Sanur. With an average room price of just $78, this stunning beachfront property offers exceptional value for money compared to the average price of a hotel room in Bali, which stands at $212.
At Mercure Resort Sanur, you can indulge in the ultimate Balinese getaway without compromising on comfort or style. The resort boasts a range of well-appointed rooms and suites that exude a contemporary elegance, featuring modern amenities and a soothing color palette inspired by the surrounding natural beauty. Each room is thoughtfully designed to provide a tranquil retreat, ensuring a restful night's sleep after a day of exploring the island.
With its affordable pricing, Mercure Resort Sanur allows you to make the most of your budget, leaving you with more to spend on experiencing the vibrant culture, stunning beaches, and delicious cuisine that Bali has to offer. Whether you're seeking relaxation by the pool, rejuvenation at the spa, or adventure in the nearby attractions, this resort is the perfect base for your Bali adventure. Book your stay at Mercure Resort Sanur today and discover the perfect blend of affordability and luxury in this tropical paradise.
Wonderful Stay at Mercure Resort Sanur
The Mercure Resort Sanur in Bali, Indonesia offers a truly wonderful stay for its guests. With great rooms, excellent service, and clean pools, this hotel provides everything you need for a relaxing vacation. The location is beautiful, allowing you to enjoy the lovely pool and perfect beach. The staff at Mercure Resort Sanur are known for their friendliness and attentiveness, making your stay even more enjoyable. Additionally, the day spa at the hotel is a must-visit, with fantastic therapists, clean facilities, and reasonable prices. Overall, Mercure Resort Sanur is a very nice and pleasant hotel, offering a perfect atmosphere for a cosy and relaxed vacation.
A Tropical Paradise with Exceptional Staff Performance
Mercure Resort Sanur in Bali, Indonesia is a true tropical paradise that leaves guests raving about their experience. With an overall rating of 7.8, this resort has garnered positive reviews for its stunning location, comfortable accommodations, and exceptional staff performance.
One of the standout features of Mercure Resort Sanur is its prime location, earning a remarkable rating of 8.2. Situated in the heart of Sanur, guests are treated to breathtaking views of the crystal-clear waters and white sandy beaches. The resort's proximity to various attractions, shops, and restaurants allows guests to easily explore the vibrant local culture and indulge in authentic Balinese cuisine.
Guests have consistently praised the resort's comfortable accommodations, with a rating of 7.9 for comfort. The rooms are thoughtfully designed, providing a peaceful and relaxing ambiance. Each room is equipped with modern amenities, ensuring a comfortable stay for every guest. Whether it's a cozy room with a garden view or a spacious suite with a private pool, Mercure Resort Sanur offers a variety of options to suit different preferences and budgets.
What truly sets Mercure Resort Sanur apart is its exceptional staff performance, earning a remarkable rating of 7.9. The friendly and attentive staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment of arrival to the time of departure, guests are treated with genuine warmth and hospitality. The dedicated staff is always ready to assist with any request, making each guest's stay truly memorable.
With its stunning location, comfortable accommodations, and exceptional staff performance, it's no wonder that Mercure Resort Sanur has received such positive customer ratings. Whether you're seeking a romantic getaway or a family vacation, this tropical paradise is sure to exceed your expectations and create unforgettable memories.
Very good7.9
Facilities
Excellent8.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Breakfast is served daily from 06:30 AM to 10:30 AM
Nyepi Religious Day: Please be informed that Bali island celebrates Nyepi (Silent) day each year. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check-in and check-out from hotels. 29 March 2025 | 19 March 2026 | 8 March 2027 | 26 March 2028 | 15 March 2029
Provided by verified guests of
Very good
Review summary
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This hotel is praised for its excellent and friendly staff, as well as its ideal location right on Sanur Beach and a short walk to town. Many guests appreciate the budget-friendly rates and the value offered by the comfortable and clean rooms, which are also noted as spacious with comfortable beds. The breakfast is also highly regarded by guests, with many mentioning the extensive and delicious variety.
Few guests have mentioned the need for room renovation.
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Great location with fantastic facilities and exceptional staff. The cleanliness was good but could be improved slightly. Overall, a wonderful value for money stay with everything you need for family holiday.
Dear Maharani, Thank you for your excellent rating and your review of your stay at Mercure Bali Sanur Resort! We are so pleased to hear that you found our location great with fantastic facilities and exceptional staff. We appreciate your feedback about the cleanliness. We take this seriously and will be reviewing our cleaning procedures to ensure we consistently meet the highest standards for all our guests. We are delighted that you had a wonderful holiday with your family. We hope to welcome you and your family back to Mercure Bali Sanur Resort again in the future for another enjoyable stay with even better experience! Sincerely, Samuel Theodorus Guest Experience Manager
Serene, beautiful, quiet resort nestled in Sanur with tropical trees and lots of birds and butterflies. Excellent location on the beach andclose to amenities and shops. Very attentive staff. Will be returning for my next vacation.
Dear Maureen, Thank you so much for your lovely review! We are delighted to hear that you found our resort to be a serene and beautiful tropical paradise. It’s wonderful that you enjoyed our prime location by the beach, along with the peaceful surroundings and vibrant nature. We’re also thrilled that our team’s attentive service contributed to making your stay memorable. We look forward to welcoming you back for your next vacation and ensuring another exceptional experience. Warm regards, Samuel Theodorus Guest Experience Manager
My son and I recently enjoyed a lovely stay at the Mercure Resort Sanur from January 5th to 9th. We found the resort to be very comfortable, clean, and conveniently located near the beach. The room service was prompt and efficient, and the breakfast buffet offered a wide variety of delicious options, including excellent coffee. However, I did have one suggestion for improvement. The walk from the lobby to our room was quite far, which proved challenging for my son, who has a disability. To enhance accessibility, I would recommend the resort consider adding services like wheelchair assistance or perhaps even bike ride from the lobby for guests with limited mobility. This would greatly alleviate the long walk and make the resort even more enjoyable for everyone. Overall, we had a wonderful experience at the Mercure Resort Sanur and would certainly consider staying there again.
Dear Farrah, Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you and your son had a comfortable and enjoyable stay at Mercure Resort Sanur. We’re glad you appreciated our clean resort, prompt room service, and the variety of delicious options at breakfast, especially the coffee. We also appreciate your valuable feedback regarding accessibility. We’re sorry for any challenges your son faced with the walk from the lobby to your room. Rest assured, we are always looking for ways to improve our guest experience, and we will certainly consider your suggestion for wheelchair assistance or alternative options for those who may need it. We look forward to welcoming you both back in the future and ensuring an even more comfortable stay. Best regards, Anna Guest Experience
Our stay at Mercure Sanur was pleasant. The staff were very friendly and the room was clean and functional. However, the standard of the buffet breakfast could be improved with a little more attention to detail. Most disturbing for us non smokers was the fact that smoking was allowed at outside tables near the restaurant and the disgusting smoke could freely drift into the restaurant, spoiling our experience. For us it was a decision maker to book elsewhere next time.
Dear Martin, Thank you for choosing Mercure Bali Sanur Resort and for sharing your detailed feedback. We’re pleased to hear that you found our staff friendly and your room clean and functional. Your kind words truly motivate our team. We also appreciate your constructive comments regarding the buffet breakfast and the smoking area near the restaurant. We sincerely apologize for any discomfort caused by the smoke drifting into the dining area. Please be assured that your concerns have been shared with our management team as we continuously strive to improve our guests’ experience. We value your feedback greatly and hope to have the opportunity to welcome you back in the future, providing an even better stay. Warm regards, Samuel Theodorus Guest Experience Manager
Airport transfer
Private beach
Currency exchange
Free Wi-Fi in all rooms!
“Fantastic, quiet hotel in an amazing location”
My friend and I had an amazing stay at the Mercure Hotel. Situated right on Sanurs Beachfront, it is in an exceptional location. The beach is quiet, and the sea in front of the hotel is calm and perfect for people of all ages to enjoy. The hotels location is also close to a lot of shops, bars, and restaurants in Sanur, a lot of which are in walking distance from the hotel. The twin room and bathroom we were assigned was extremely clean and well equipped with a fridge, hairdryer, power shower, air conditioning, television with a wide range of channels, safe, wardrobe, balcony, and reading lights. The beds were comfortable, and both my friend and I were able to sleep well during our stay. Both of the pools at the Mercure hotel were lovely and quiet, perfect for lounging around in and enjoying a swim in the evening. The general ambience of the hotel was fantastic. It was quiet and relaxed, enabling us to really unwind and enjoy our time in Sanur.
Dear Jodie, Thank you for your perfect rating and your fantastic review! We are absolutely thrilled to hear that you and your friend had an amazing stay at Mercure Bali Sanur. It's wonderful to know you appreciated our exceptional beachfront location, the calm beach perfect for all ages, and our proximity to shops, bars, and restaurants in Sanur. We are also delighted that you found your twin room and bathroom extremely clean and well-equipped, and that you enjoyed the comfortable beds and the quiet atmosphere of both your room and our two lovely pools. We are so pleased that the general ambiance of the hotel was fantastic, quiet, and relaxing, allowing you to truly unwind and enjoy your time in Sanur. We hope to have the pleasure of welcoming you back to Mercure Bali Sanur Resort again in the future for another fantastic stay! Sincerely, Samuel Theodorus Guest Experience Manager