This property is in high demand!
Last booked 7 hours ago
"The poos are nice the atmosphere is cosy and relaxed everywh..."
May 25, 2018
Free Wi-Fi in all rooms!
Last booked 7 hours ago
|Value for money||7.8|
|Distance to city center||10 km|
|Nearest airport||Ngurah Rai International Airport (DPS)|
|Distance to airport||10.3 km|
"This is a quiet resort with stunning gardens."
January 2, 2019
"Great location right by the beach."
November 9, 2017
"It is located in a quiet area of snow and right on the beach."
May 25, 2018
"Very friendly and helpful staff."
December 20, 2018
Mercure Resort Sanur is one of Bali's top choices for leisure and business travelers, featuring 189 guest units and 41 traditional cottages. It is just 20 minutes from the Ngurah Rai International Airport. The property is tucked away from the crowded areas and offers direct access to a calm beach. A stone passage will guide guests around a five hectare tropical garden filled with various floras. Guests may enjoy Asian and European cuisine at the Pandawa Restaurant or sip refreshing cocktails at the three bars. A wide variety of recreational facilities can be found on-site, including a large beachfront, two pools, a tennis court, spa facilities, as well as a ballroom and meeting rooms. Travelers can be ensured with a relaxing comfortable stay at the Mercure Resort Sanur found only in Bali.
"The upgraded room was fantastic, spacious, right by the sea."
December 9, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Mercure Resort Sanur
Show reviews that mention
Amazing day spa, clean room, great location!”
Loved the day spa, therapists were fantastic, the spa was very clean and the prices reasonable. The room was clean and spacious with a balcony. The hotel is in a great spot on the beach and you can eat at the organic cafe on the beach or in the hotel restaurant. If you walk out of the hotel on the otherside you will find the main street with lots of restaurants and shops. Will be back!
Dear Saffron, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is very rewarding to receive positive feedback from our valued guest regarding their experience. We highly appreciate your good review and I have been shared your feedback with my entire team. I am sure that it will motivate them to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you again in the near future. Sincerely, Eka Handayani Guest Experience Manager
Superior rooms are better than deluxe! Ask for upstairs superior overlooking the pool, you wont be disappointed. Rooms a little dilapidated but atmosphere plus and very comfy! Gardens gorgeous. Staff amazing. Great location. Wouldnt stay anywhere else. Highy recommend RITZ tailor just up the road, has made hundreds of dresses for my business, not a stich wrong! Very reasonable prices. Gardenia is great for coffee/meals. DEnick Natural has recovered my lounge cushion x 2 over last few years also highly recommend. The only negative is the dark blue tiles make the pools too warm
Dear Wendy, Thank you very much for sharing your experience during your stay at Mercure resort Sanur. We delighted to know that you have lovely stay with us. Knowing that the staff friendliness, hotel location, and facilities meet your expectation is truly rewarding. We take note on your concern of the swimming pool tiles, please rest assure that it has been share with our respected department for our evaluation and improvement. We are looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager
I had problems with my room as the shower mixer tap handle was broken so I went to the reception and got a free room upgrade. The upgraded room was fantastic, spacious, right by the sea. Speaking of which, is too shallow to swim. So it's nice to stay there but keep in mind you'll be just looking at it but not swimming. The place is quiet and the beds are comfy. The rooms have musty smell so be careful if you're allergic to mould. It's a tropical place so many places have it.
Dear Mikhail, Thank you for sharing your experience during your stay at Mercure Resort Sanur. It such a pleasure to know that the service rendered by our staff especially reception was meet up your expectation. Glad to hear that you were enjoying the room. We take note on your concern of the smell in the room and please rest assure that it has been share with our Housekeeping Manager for further action. Once again, thank you for sharing your experience and we looking forward to welcoming you back again soonest. Sincerely, Eka Handayani Guest Experience Manager
Beautiful gardens and pool ”
This is a large hotel resort, but has amazing gardens and still has a Bali fee to it. Towards the southern end of Sanur so a little bit out - they have a shuttle into centre, but there are still loads of shops & restuarants near by. Great to walk along the beach
Dear Joanne, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are truly honoured to read your positive feedback where you have a pleasant stay with us. Its feel great to hear that you really enjoyed our hotel service and facilities especially our gardens and pool. I have shared your feedback with my teams and I am sure this feedback will motivated them to keep up their performance. We will be more than pleased to have you back once again in a close future. Sincerely, Eka Handayani Guest Experience Manager
Love Mercure Sanur”
After walking along the beach a few years ago, we discovered the Mercure Resort in a beautiful pocket in Sanur. We have since made the Mercure our family must stay when going to Bali. The rooms are great, the service is great, the pools big and clean, the location is beautiful. Love this place!!!
Dear Vicki, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are truly honoured to read your positive feedback where you have a pleasant stay with us. Its feel great to hear that you really enjoyed our hotel service and facilities. I have shared your feedback with my teams and I am sure this feedback will motivated them to keep up their performance. We will be more than pleased to have you back once again in a close future. Sincerely, Eka Handayani Guest Experience Manager
always a great stay”
have stayed at least a dozen times at the Mercure Sanur and every time I have a great stay. Staff are always super friendly and efficient, rooms are clean and everything works. The beach is great as is the breakfast. prices are a bit dear at the bar but there are now a few cheap options just outside the property so you can mix it up a bit.
Dear Kenneth, Thank you very much for sharing your experience during your stay at Mercure Resort Sanur. It is always a pleasure to welcoming you back again and we delighted to know that you have a pleasant stay with us where the beach, room, staff friendliness was meet your expectation. I have been share your feedback with my team and I am sure it will motivate all of them to keep up their performance. Thank you again for sharing your feedback and looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager
Fix the pool problem!”
I love staying at the Mercure Sanur (12th visit) - the staff, rooms, location, ambience, gardens are all wonderful BUT.......the pools you cannot swim in, it is like stepping into a very hot bath - very unpleasant!! There is no shade and the dark blue tiles attract the full sun all day. They need to recitify this problem urgently - it has been a problem for 10 years that I know of!! Highly recommend Ritz Tailor nearby for perfect alterations and copy your old favourites at very reasonable price and Manik Natural on the left on the way up town - did a perfect job recovering my lounge suite. just took the loose cushion covers, plenty of fabric to choose from - fraction of the price charged here in Oz.
Dear Wendy, Thank you very much for your feedback. It is always a pleasure to welcoming you back again and thank you for your loyalty. We delighted to know that you have a pleasant stay with us where the staff friendliness, location, ambiance, gardens are wonderful. I have share your feedback with my team and I am sure it will motivate all of them to keep up their performance.We take note on your feedback in regard of our swimming pool. Currently we are renewing the pool furniture with teak wood lounge chair as well as the cushions, adding more umbrella at the pool side and the beach which has been positively responded by our guests. Prior to our upcoming resort enhancement, we are working on installing some shades across the pool which will help to reduce the heat radiation. Further on, of course our pool renovation is part of the resort refurbishment. Thank you again for sharing your experience and looking forward to welcoming you again. Sincerely, Eka Handayani, Guest Experience Mg
Feel like you are in Bali”
This is a big hotel, but you still feel like you are in Bali. The gardens are beautiful swimming pools huge so you can get away from it all and everyone if you want. I had a room right on the beach great to hear to waves during the night.
I had stayed here a few years ago but the check staff were so unhelpful I decided never again. But decide due to location (close to the oasis yoga) I would give it a go. I am glad I did all staff were great. Beautiful gardens, clean rooms and right on the beach.
Another fantastic stay”
This is my 5th or 6th stay at the Mercure and I still love the place, location is great, staff are always super friendly and helpful and the rooms and grounds are fantastic, especially when you consider the pricing compared to other hotels in Sanur. Breakfasts are very good although seem to have increased in price to the point of it seeming like a lot of people are going outside the hotel to eat. Pricing for drinks was also rather excessive to the degree that even during happy hour (half price) the drinks where still more than many other bars but at least reasonable. Will still go back but will be unlikely to use the bar or restaurant much.
Still my favourite”
wonderful staff, the whole resort has great ambience. grounds are lovely. rooms are very attractive and comfy which to me, outweighs the fact that they may need a bit of a refurb. fab location. BUT both pools too warm (no shade) and not clean enough. . highly recommend local tailor Ritz, take your favourites and have him copy them, perfect work at very low cost. Also local Gardenia café great for all meals but Tuesday night have fabulous duo, suggest booking as very popular.
My favourite Sanur hotel”
I love staying at the Mercure Resort as there is room for the little ones to explore and the beach is at your doorstep. The staff are wonderful and the rooms are clean with modern decor. I will definitely be returning
Hotel rooms come in two floors, so you will have to climb the stairs and carry your luggage up/ down stairs. Rooms are also located quite far apart, like chalets form so be prepared for a stroll to your room each time. Hotel has two pools and you can relax by the beach which is a plus point. Breakfast is quite simple with limited choices of food. Room is big and spacious, with couch. Room is very comfortable and comes with bottle opener. Bathroom is spacious and clean. Hot water is not hot even after waiting for the water to run for a period of time. Spa is always fully booked, so please book early if you intend to go to spa.
Location and great beach”
Great staff, fantastic location on a clean, shady and generally breezy beach. Rooms are a good size and kept clean. Gardens and great and pools nice and clean. The beach bar area is also fantastic at night for an end of day drink or two.
Great Beach and Staff”
Staff and very friendly, rooms are clean and comfortable with lots of room and the beach is great for swimming or just lazing about in the sun or shade. The bar area near the beach is also a great place to finish the day with a twilight drink in the cool breeze.
Location, Family friendly, Beach”
We had interconnecting Superior rooms for 2 adults and 3 small children and found the staff fantastic and the rooms comfortable. The inner pool is great for children and the beach is clean with lots of shady areas and good clean swimming area.
Great disabled access”
My mother is disabled with limited mobility without a scooter and found the ground floor while not specifically disabled rooms had little to no steps to enter or within including into the shower. The hotel also has options without steps to access pretty much everywhere allowing my mother to have a great holiday and generally complete independence.
Great base for time spent in Sanur”
We stayed in a Beach Villa/Duplex. This room is 2 storey with a big yard that leads directly onto the path along the beach, it feels like your own little home on the beach. The staff are fantastic and the hotel grounds and gardens and kept in fantastic condition.
Great option in Sanur”
This is a great hotel in a part of Sanur that is really developing with new restaurants and shops etc opening regularly. The hotel is clean with great gardens and comfortable rooms and fantastic staff.
an original gem”
I have stayed many times at the Mercure and it is always my first choice if vacancy. it is very comfy, gorgeous gardens and loads of character. unfortunately due to the very dark blue tiles, both pools are too warm to swim in. I would like to highly recommend the Ritz Tailor, just before you get to the Irish Pub. He does impeccable work at really reasonable prices - I have had many many items made - excellent.