Mercure Resort Sanur
Superior King Room - Bed Mercure Resort Sanur
Kid’s club Mercure Resort Sanur
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7.7
Very good
/10
(1233 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location
Parking
FREE
  • Diving-Indo470 m
  • Chilean Conslulate580 m
  • Honorary Consulate of Czech Republic580 m
  • The Fire Station Bar800 m
  • Sanur Beach1.44 km
  • Hardys Sanur Shopping Square1.5 km
  • Consulate of Hungary1.71 km
  • Consulate of France1.71 km
  • Consulate of German2.15 km
  • Turtle Conservation and Education Centre2.39 km
  • Free Wi-Fi

    Mercure Resort Sanur

    Jl. Mertasari, P.o. Box 3476 Denpasar, Sanur, Bali, Indonesia, 80228 - See map
    "Staff are always super friendly and efficient, rooms are clean and everything works."
    Kenneth - March 6, 2017
    Exceptional reputation
    Recommended by 86% of guests
    Very good comfort
    7.9 room quality and comfort
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Property ranking|Compared to 22,749 Bali properties
    See all rankings
    Location score
    8.1/10
    Room comfort score
    7.9/10
    Cheapest price score
    Room size
    39 sqm.
    Better than
    97
    %
    of Bali properties
    Better than
    97
    %
    of Bali properties
    Better than
    96
    %
    of Bali properties
    Bigger than
    96
    %
    of Bali properties
    Value for money7.8
    Distance to city center10 km
    Location rating8.1
    Nearest airportNgurah Rai International Airport (DPS)
    Distance to airport10.3 km

    Rooms available at Mercure Resort Sanur

    7.9
    Very good
    Room comfort & quality
    Superior King Room
    Superior King Room
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 king bed
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    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Executive Room 2 Single Beds
    Executive Room 2 Single Beds
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Executive Room with 1 King Bed
    Executive Room with 1 King Bed
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room - Double
    Deluxe Room - Double
    ...
    • Shower
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    Superior Room 2 single Beds
    Superior Room 2 single Beds
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Deluxe Club King Bed
    Deluxe Club King Bed
    ...
      Enter dates to see prices

      What people love about Mercure Resort Sanur

      • 8.0
        Very good
        Location

        "Great location right by the beach."

        Esther

        |

        November 9, 2017

      • 10.0
        Exceptional

        "The poos are nice the atmosphere is cosy and relaxed everywhere."

        Susanne

        |

        May 25, 2018

      • 6.4
        Good
        Staff 

        "Staff lovely."

        Paul

        |

        September 22, 2018

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      More about Mercure Resort Sanur

      More about Mercure Resort Sanur

      7.6
      Very good

      "Very friendly and helpful staff."

      Hui Q.

      |

      December 20, 2018

      An overview

      Show less

      What they offer

      9.6
      Exceptional

      "This is a quiet resort with stunning gardens."

      Maxi

      |

      January 2, 2019

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      American cuisine
      American cuisine
      Gangsta Wraps
      780 m American, Australian, International
      Gourmet Garage
      2.3 km American
      Cosmic Diner
      8.4 km American, Cafe, Diner
      Asian cuisine
      Asian cuisine
      Gardenia Cafe
      190 m Asian, Australian, European
      Warung Beach Breeze
      320 m Asian, Indonesian
      Savana Bar and Restaurant
      720 m Asian, International
      International cuisine
      International cuisine
      Raja Sambal Seminyak Bali
      7.9 km International
      Tommys Tavern
      9.1 km International

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Announcements

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      Reviews of Mercure Resort Sanur from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (1233)Booking.com Reviews (823)
      7.7
      /
      10
      Cleanliness7.7
      Facilities7.5
      Location8.1
      Room comfort and quality7.9
      Service7.8
      Value for money7.8
      Rating
      9+ Exceptional (183)
      8-9 Excellent (278)
      7-8 Very Good (355)
      6-7 Good (181)
      <6 Below Expectation (170)
      Time of the year
      Mar - May (349)
      Jun - Aug (308)
      Sep - Nov (220)
      Dec - Feb (290)
      All languages
      All guests (1233)
      All room types

      Show reviews that mention 

      Showing 1167 verified guest comments
      12345
      10.0
      Exceptional
      benoit from Canada
      Solo traveler
      Superior King Room
      Stayed 2 nights in June 2019

      Super nice hotel”

      This hotel is very nice, clean and pleasant to be. I had a superior room on the second floor with view on a very pleasant garden. The hotel is quiet, clean and perfect to relax. Swimming pool was great, tons of restaurants around. The breakfast was very good with real croissant or Balinese food. The beach is very nice, no killer waves like Kuta. Sanur is way more pleasant than Kuta. Genius coffee on the property’s is very nice, try their Balinese duck ! It was super good. In one word if you need days off to relax go for this hotel.

      Reviewed July 05, 2019

      Dear benoit, Thank you for choosing Mercure Resort Sanur for your recent stay in Bali. We are very excited to know that you had a perfect stay with us. We are proud to hear that our garden, swimming pool and breakfast meet your expectation. Your superb feedback really motivate us to keep up our performance and service to the guest. We are looking forward to welcoming you back in the soonest. Sincerely, Eka Handayani Guest Experience Manager

      Responded July 07, 2019
      Mercure Resort Sanur
      10.0
      Exceptional
      Saffron from Australia
      Couple
      Superior King Room
      Stayed 1 night in August 2018

      Amazing day spa, clean room, great location!”

      Loved the day spa, therapists were fantastic, the spa was very clean and the prices reasonable. The room was clean and spacious with a balcony. The hotel is in a great spot on the beach and you can eat at the organic cafe on the beach or in the hotel restaurant. If you walk out of the hotel on the otherside you will find the main street with lots of restaurants and shops. Will be back!

      Reviewed August 10, 2018

      Dear Saffron, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is very rewarding to receive positive feedback from our valued guest regarding their experience. We highly appreciate your good review and I have been shared your feedback with my entire team. I am sure that it will motivate them to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you again in the near future. Sincerely, Eka Handayani Guest Experience Manager

      Responded August 13, 2018
      Mercure Resort Sanur
      8.0
      Excellent
      wendy from Australia
      Couple
      Superior King Room
      Stayed 1 night in June 2018

      Lovely!”

      Superior rooms are better than deluxe! Ask for upstairs superior overlooking the pool, you wont be disappointed. Rooms a little dilapidated but atmosphere plus and very comfy! Gardens gorgeous. Staff amazing. Great location. Wouldnt stay anywhere else. Highy recommend RITZ tailor just up the road, has made hundreds of dresses for my business, not a stich wrong! Very reasonable prices. Gardenia is great for coffee/meals. DEnick Natural has recovered my lounge cushion x 2 over last few years also highly recommend. The only negative is the dark blue tiles make the pools too warm

      Reviewed June 27, 2018

      Dear Wendy, Thank you very much for sharing your experience during your stay at Mercure resort Sanur. We delighted to know that you have lovely stay with us. Knowing that the staff friendliness, hotel location, and facilities meet your expectation is truly rewarding. We take note on your concern of the swimming pool tiles, please rest assure that it has been share with our respected department for our evaluation and improvement. We are looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager

      Responded July 13, 2018
      Mercure Resort Sanur
      8.0
      Excellent
      joanne from Australia
      Couple
      Superior King Room
      Stayed 1 night in September 2017

      Beautiful gardens and pool ”

      This is a large hotel resort, but has amazing gardens and still has a Bali fee to it. Towards the southern end of Sanur so a little bit out - they have a shuttle into centre, but there are still loads of shops & restuarants near by. Great to walk along the beach

      Reviewed January 16, 2018

      Dear Joanne, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are truly honoured to read your positive feedback where you have a pleasant stay with us. Its feel great to hear that you really enjoyed our hotel service and facilities especially our gardens and pool. I have shared your feedback with my teams and I am sure this feedback will motivated them to keep up their performance. We will be more than pleased to have you back once again in a close future. Sincerely, Eka Handayani Guest Experience Manager

      Responded January 17, 2018
      Mercure Resort Sanur
      9.6
      Exceptional
      Vicki from Australia
      Couple
      Superior Twin Room
      Stayed 1 night in January 2018

      Love Mercure Sanur”

      After walking along the beach a few years ago, we discovered the Mercure Resort in a beautiful pocket in Sanur. We have since made the Mercure our family must stay when going to Bali. The rooms are great, the service is great, the pools big and clean, the location is beautiful. Love this place!!!

      Reviewed January 10, 2018

      Dear Vicki, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are truly honoured to read your positive feedback where you have a pleasant stay with us. Its feel great to hear that you really enjoyed our hotel service and facilities. I have shared your feedback with my teams and I am sure this feedback will motivated them to keep up their performance. We will be more than pleased to have you back once again in a close future. Sincerely, Eka Handayani Guest Experience Manager

      Responded January 17, 2018
      Mercure Resort Sanur
      9.6
      Exceptional
      Kenneth from Australia
      Group
      Superior Twin Room
      Stayed 1 night in March 2017

      always a great stay”

      have stayed at least a dozen times at the Mercure Sanur and every time I have a great stay. Staff are always super friendly and efficient, rooms are clean and everything works. The beach is great as is the breakfast. prices are a bit dear at the bar but there are now a few cheap options just outside the property so you can mix it up a bit.

      Reviewed March 06, 2017

      Dear Kenneth, Thank you very much for sharing your experience during your stay at Mercure Resort Sanur. It is always a pleasure to welcoming you back again and we delighted to know that you have a pleasant stay with us where the beach, room, staff friendliness was meet your expectation. I have been share your feedback with my team and I am sure it will motivate all of them to keep up their performance. Thank you again for sharing your feedback and looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager

      Responded June 12, 2017
      Mercure Resort Sanur
      8.8
      Excellent
      wendy from Australia
      Couple
      Superior King Room
      Stayed 2 nights in March 2017

      Fix the pool problem!”

      I love staying at the Mercure Sanur (12th visit) - the staff, rooms, location, ambience, gardens are all wonderful BUT.......the pools you cannot swim in, it is like stepping into a very hot bath - very unpleasant!! There is no shade and the dark blue tiles attract the full sun all day. They need to recitify this problem urgently - it has been a problem for 10 years that I know of!! Highly recommend Ritz Tailor nearby for perfect alterations and copy your old favourites at very reasonable price and Manik Natural on the left on the way up town - did a perfect job recovering my lounge suite. just took the loose cushion covers, plenty of fabric to choose from - fraction of the price charged here in Oz.

      Reviewed March 06, 2017

      Dear Wendy, Thank you very much for your feedback. It is always a pleasure to welcoming you back again and thank you for your loyalty. We delighted to know that you have a pleasant stay with us where the staff friendliness, location, ambiance, gardens are wonderful. I have share your feedback with my team and I am sure it will motivate all of them to keep up their performance.We take note on your feedback in regard of our swimming pool. Currently we are renewing the pool furniture with teak wood lounge chair as well as the cushions, adding more umbrella at the pool side and the beach which has been positively responded by our guests. Prior to our upcoming resort enhancement, we are working on installing some shades across the pool which will help to reduce the heat radiation. Further on, of course our pool renovation is part of the resort refurbishment. Thank you again for sharing your experience and looking forward to welcoming you again. Sincerely, Eka Handayani, Guest Experience Mg

      Show more
      Mercure Resort Sanur
      8.0
      Excellent
      joanne from Australia
      Solo traveler
      Superior King Room
      Stayed 1 night in May 2016

      Feel like you are in Bali”

      This is a big hotel, but you still feel like you are in Bali. The gardens are beautiful swimming pools huge so you can get away from it all and everyone if you want. I had a room right on the beach great to hear to waves during the night.

      Reviewed August 07, 2016
      8.0
      Excellent
      joanne from Australia
      Solo traveler
      Superior King Room
      Stayed 1 night in May 2016

      Beautiful gardens”

      I had stayed here a few years ago but the check staff were so unhelpful I decided never again. But decide due to location (close to the oasis yoga) I would give it a go. I am glad I did all staff were great. Beautiful gardens, clean rooms and right on the beach.

      Reviewed August 07, 2016
      9.6
      Exceptional
      Kenneth from Australia
      Group
      Deluxe Twin Room
      Stayed 3 nights in May 2016

      Another fantastic stay”

      This is my 5th or 6th stay at the Mercure and I still love the place, location is great, staff are always super friendly and helpful and the rooms and grounds are fantastic, especially when you consider the pricing compared to other hotels in Sanur. Breakfasts are very good although seem to have increased in price to the point of it seeming like a lot of people are going outside the hotel to eat. Pricing for drinks was also rather excessive to the degree that even during happy hour (half price) the drinks where still more than many other bars but at least reasonable. Will still go back but will be unlikely to use the bar or restaurant much.

      Reviewed June 01, 2016
      8.4
      Excellent
      wendy from Australia
      Couple
      Superior Twin Room
      Stayed 1 night in May 2016

      Still my favourite”

      wonderful staff, the whole resort has great ambience. grounds are lovely. rooms are very attractive and comfy which to me, outweighs the fact that they may need a bit of a refurb. fab location. BUT both pools too warm (no shade) and not clean enough. . highly recommend local tailor Ritz, take your favourites and have him copy them, perfect work at very low cost. Also local Gardenia café great for all meals but Tuesday night have fabulous duo, suggest booking as very popular.

      Reviewed May 19, 2016
      9.3
      Exceptional
      Vicki from Australia
      Family with young children
      Superior King Room
      Stayed 5 nights in April 2015

      My favourite Sanur hotel”

      Love the location Love the space Love the hotel

      I love staying at the Mercure Resort as there is room for the little ones to explore and the beach is at your doorstep. The staff are wonderful and the rooms are clean with modern decor. I will definitely be returning

      Reviewed December 22, 2015
      8.3
      Excellent
      Wei from Malaysia
      Couple
      Superior King Room
      Stayed 2 nights in June 2015

      Beach hotel”

      Comfortable, clean, walking access to beach

      Hotel rooms come in two floors, so you will have to climb the stairs and carry your luggage up/ down stairs. Rooms are also located quite far apart, like chalets form so be prepared for a stroll to your room each time. Hotel has two pools and you can relax by the beach which is a plus point. Breakfast is quite simple with limited choices of food. Room is big and spacious, with couch. Room is very comfortable and comes with bottle opener. Bathroom is spacious and clean. Hot water is not hot even after waiting for the water to run for a period of time. Spa is always fully booked, so please book early if you intend to go to spa.

      Reviewed October 04, 2015
      8.7
      Excellent
      Kenneth from Australia
      Couple
      Superior King Room
      Stayed 11 nights in August 2015

      Location and great beach”

      Location, Staff, Beach

      Great staff, fantastic location on a clean, shady and generally breezy beach. Rooms are a good size and kept clean. Gardens and great and pools nice and clean. The beach bar area is also fantastic at night for an end of day drink or two.

      Reviewed August 31, 2015
      8.7
      Excellent
      Kenneth from Australia
      Couple
      Superior Twin Room
      Stayed 11 nights in August 2015

      Great Beach and Staff”

      Beach, Staff, Location

      Staff and very friendly, rooms are clean and comfortable with lots of room and the beach is great for swimming or just lazing about in the sun or shade. The bar area near the beach is also a great place to finish the day with a twilight drink in the cool breeze.

      Reviewed August 31, 2015
      8.7
      Excellent
      Kenneth from Australia
      Family with young children
      Deluxe Twin Room
      Stayed 11 nights in August 2015

      Location, Family friendly, Beach”

      Great for families

      We had interconnecting Superior rooms for 2 adults and 3 small children and found the staff fantastic and the rooms comfortable. The inner pool is great for children and the beach is clean with lots of shady areas and good clean swimming area.

      Reviewed August 31, 2015
      9.0
      Exceptional
      Kenneth from Australia
      Couple
      Deluxe Twin Room
      Stayed 10 nights in August 2015

      Great disabled access”

      Location, ease of disabled access, Staff

      My mother is disabled with limited mobility without a scooter and found the ground floor while not specifically disabled rooms had little to no steps to enter or within including into the shower. The hotel also has options without steps to access pretty much everywhere allowing my mother to have a great holiday and generally complete independence.

      Reviewed August 31, 2015
      9.0
      Exceptional
      Kenneth from Australia
      Couple
      Deluxe King Room
      Stayed 6 nights in August 2015

      Great base for time spent in Sanur”

      Location, Staff, Room

      We stayed in a Beach Villa/Duplex. This room is 2 storey with a big yard that leads directly onto the path along the beach, it feels like your own little home on the beach. The staff are fantastic and the hotel grounds and gardens and kept in fantastic condition.

      Reviewed August 31, 2015
      9.3
      Exceptional
      Kenneth from Australia
      Couple
      Deluxe King Room
      Stayed 11 nights in August 2015

      Great option in Sanur”

      Location, Staff, Beach

      This is a great hotel in a part of Sanur that is really developing with new restaurants and shops etc opening regularly. The hotel is clean with great gardens and comfortable rooms and fantastic staff.

      Reviewed August 31, 2015
      8.7
      Excellent
      wendy from Australia
      Couple
      Superior Twin Room
      Stayed 1 night in August 2015

      an original gem”

      locationm, staff, ambience

      I have stayed many times at the Mercure and it is always my first choice if vacancy. it is very comfy, gorgeous gardens and loads of character. unfortunately due to the very dark blue tiles, both pools are too warm to swim in. I would like to highly recommend the Ritz Tailor, just before you get to the Irish Pub. He does impeccable work at really reasonable prices - I have had many many items made - excellent.

      Reviewed August 22, 2015
      12345
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      Mercure Resort Sanur
      |Very good 7.7
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      • Excellent location
      • Kuta Beach