USA tourists visiting city and region”

Good location, nice to have A/C during summer. Breakfast was ample. Decent walking distance to old town. Would recommend and stay again given opportunity. Staff was friendly and helpful. English speaking was helpful also. Thank you to staff and management.

Just horrible! Don't fall in this Salzburg Mercure trap!!”

1. Reservation was for one Mercure. On check in I was told the hotel was fully booked and they forwarded my reservation to another Mercure. 2. No word on transport me and my luggage to the other Mercure. I had to pay it!! 3. Facilities look decadent, old, bad conservation. Walls with stains everywhere. No money for painting? 4. Hotel way more expensive that other local options and to my absolute surprise breakfast not in included!! 5. Dirty, outfashioned, expensive, no cost benefit at all, summary, a trap.

Not recommended”

Pro: Reasonable price Cons: -location not ideal -did not provide slippers, upon request, receptionist replied okay but require guest came down to collect -water pressure was extremely low for shower -facilities look old

No air conditioning”

The room was terribly hot. And I mean really. I understand that air conditioning is off for the whole building as a general rule when it is cool outside (18c day, 8c night), but the windows only lean in so doesn't help. If the windows opened fully, or there were ceiling fans, or borrow a floor fan. Should be some rooms set up for people can switch too if uncomfortable.

Exceptional”

Strategic location and helpfull staff

Exceptional”

Location is good. Spar is very nice to grab our breakfast. Walking to train station is also near. Other landmarks is not so far but not too bad to walk. The room is big, clean and good enough for us. Mercure hospitality is always top notch. Thanks Mercure

International Standard, freindly and helpful staff”

Excellent, International Standard, freindly and helpful staff, Value for Money, Good Location, nicely decorated, cozy, good access to buses to go to old historical town, 10 min walk to riverside and bridges, places to visit includes

Better than Reviews. ”

I read some of the previous reviews and was pleasantly surprised to find none of the negative issues applied to our visit. The room size was very adaduate, the restaurant was better than expected, the staff ( including the house maids) where exceptional., our housekeeping was done and fresh towels every day. As for the security deposit taken on arrival, that came off our extras and restaurant charges. So my extras on discharge where minimal. Well worth a visit, overall a very pleasant couple of days. Affordable.

Hotel with good place”

we stay here 2 nights and we love it.

my stay in salzburg”

very friendly staff at the front desk (i forgot her name maybe juliana popovic or something like that) fast check in and check out, food is great, room is clean. the hotel is 10 min walking distance to old town.

Nice hotel, will return.”

A really pleasant hotel to stay at with outstanding staff. No complaints. Not as modern as other Accor hotels Ive stayed in but I have no complaints and enjoyed my stay. Clean and spacious and a 20 min walk to town. Close to a supermarket and next-door to a children's playground

Good as an exploration base”

Hotel was used as a base for exploring the sights and culture of Salzburg and the surrounding area, therefore didn't spend a massive amount of time there. It was clean and tidy, and the staff were very pleasant and talented linguists. Our room didn't get cleaned by housekeeping though. Also, I can't give the place full marks because of the lack of swimming pool and it's slightly out of the main altstadt.

Value for money, good location, and clean room”

We booked 2 month earlier from arrival, and the price was very good for a 3 nights stay. The location is between old town and train station with both 5-10 mins walking. Room is clean as other 4 star hotels, and everything is designed for guest convenience. You can also buy Salzburg card at the reception. All in all, it is the best hotel in our 9 days journey.

Hotel location in the dull area”

this hotel is located in the dull area. And the distance of the hotel from all the places of interest are far away. Quite far from the train station around 20 mins walk. As it is a chain, the cleanliness in this hotel is standard.

A really nice hotel!”

We spent 2 nights in Mercure Salzburg City Hotel, the room is really nice and clean, bathroom is also nice. The location itself is pretty good, quite near the station (about 10 minutes walk). It's near an Italian restaurant which we think is really good. The bed is quite comfortable too. The only downside is that when we arrived late at night, around 9 pm, no one was in the reception so we had to wait and I finally had to go to the restaurant and asked for someone to help me call the reception desk guy. Other than that, it's fantastic :)

Close to train station”

It is within walking distance from the train station (about 1km away) and cheap (about €60 per night). But, the hotel is not within the city centre. To walk to the city centre takes about 15 minutes from the hotel. However, the hotel provides bikes for rental, €6 for a five-hour period, or €10 for a 24-hour period. The hotel room and its bathroom was clean, there was a bathtub with a shower head. The furnishings seemed relatively new. The bed was firm, but comfortable enough. The sheets were a silky cotton, must have a high thread count, and the pillows were soft and had enough stuffing. The concierge is friendly, speaks good English and can recommend good local restaurants nearby or activities in Salzburg

Small rooms but fair price”

The bed broke on the first day. I had to fix the wooden planks myself. Rooms are a bit small and the lighting is very dull. Staff is friendly. The Hotel is 15 mins walk from the city cetner but only 4 mins walk from the Salzburg HBF station.

Salzburg is so far my favourite city!”

Quite a quick check-in and check-out service, so impressed by the air-conditioner, it kept me sleep well after my busy day of travelling around! Everything is good, except for the breakfast, the "scrambled" egg is terrible and dry, it's something between "steamed" and "scrambled"......... anyway it was a good stay overall!

Typically pleasant Mecure hotel”

This is a typical Mecure hotel with clean room and bathroom. However, do note the location is set in the new town. Hence, a fair bit of walk to get to old town and other sightseeing location. On the other hand, it is pretty quiet at night for resting.

Fantastic front desk staff”

First impression when I arrived at the hotel was the excellent service that I received from the front desk staff. Prompt to greet, quick to have all my booking details retrieved and gave me my room within minutes. Best of all the front desk lady offered me a map of the city and asked if I needed any recommendations around the city. This really surprised me as I have travelled to quite a a good number of countries. None like this hotel front desk staff have offered such service or advice. A definite plus point for the hotel with such excellent staff.