Mercure Salzburg City Hotel
1 King Bed Deluxe Mercure Salzburg City Hotel
Interior view Mercure Salzburg City Hotel
Interior view Mercure Salzburg City Hotel
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7.8
Very good
/10
(223 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location - 50 meters from city center
  • Die Weisse250 m
  • Atelier Thomas Selinger320 m
  • Wehrle-Diakonissen Private Hospital410 m
  • GEA - Waldviertler Werkstatten430 m
  • Norge Exquisit490 m
  • Nostalgie580 m
  • Salzburg Hbf Train Station590 m
  • Rockhouse620 m
  • Sebastiansfriedhof620 m
  • News & Books630 m
  • Free Wi-Fi

    Mercure Salzburg City Hotel

    Bayerhamerstrasse 14, Schallmoos, Salzburg, Austria, 5020 - See map

    This property is in high demand!

    Booked 13 times

    "The staffs got patient to help us and convient hotel design."
    Yi - March 31, 2016
    Excellent cleanliness
    8.3 rating for cleanliness
    Exceptional reputation
    Recommended by 83% of guests
    • 600 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Cheaper than 98% of all properties in Salzburg in the last 24 hours

    Compared to 433 Salzburg properties at Agoda for various dates

    Property ranking|Compared to 433 Salzburg properties
    See all rankings
    Cheapest price score
    Room comfort score
    8.0/10
    Value for money score
    7.8/10
    Cleanliness score
    8.3/10
    Better than
    98
    %
    of Salzburg properties
    Better than
    97
    %
    of Salzburg properties
    Better than
    96
    %
    of Salzburg properties
    Better than
    95
    %
    of Salzburg properties
    Value for money7.8
    Location rating7.3
    Nearest airportSalzburg Airport (SZG) - Austria
    Distance to airport4.6 km

    Rooms available at Mercure Salzburg City Hotel

    8.0
    Very good
    Room comfort & quality
    Superior Double Bed
    Superior Double Bed
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 26 m²/280 ft²
    • Street view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    1 King Bed Deluxe
    1 King Bed Deluxe
    ...
    • Room size: 24 m²/258 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 26 m²/280 ft²
    • Street view
    • 2 single beds
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    Standard Double
    Standard Double
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    Enter dates to see prices
    Twin Standard
    Twin Standard
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Deluxe Room with City View
    Deluxe Room with City View
    ...
    • Shower
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    Deluxe Bed Room
    Deluxe Bed Room
    ...
    • Shower
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    Standard Twin Bed
    Standard Twin Bed
    ...
    • Shower
    Enter dates to see prices
    Standard Double Bed
    Standard Double Bed
    ...
    • Shower
    Enter dates to see prices

    What people love about Mercure Salzburg City Hotel

    • 8.4
      Excellent
      Spaciousness

      "Clean and spacious and a 20 min walk to town."

      Blake

      |

      November 25, 2017

    • 9.6
      Exceptional

      "Spar is very nice to grab our breakfast."

      Sook H.

      |

      August 21, 2018

    • 9.6
      Exceptional

      "Mercure hospitality is always top notch."

      Sook H.

      |

      August 21, 2018

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    More about Mercure Salzburg City Hotel

    More about Mercure Salzburg City Hotel

    9.6
    Exceptional

    "The room is big, clean and good enough for us."

    Sook H.

    |

    August 21, 2018

    An overview

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    Most talked about facilities

    Housekeeping
    13 mentions
    Breakfast
    11 mentions
    Internet
    3 mentions
    Car Park
    2 mentions

    What they offer

    9.2
    Exceptional
    Breakfast

    "The honey for the breakfast is very fresh."

    Jilin

    |

    July 26, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Restaurant
    Cuisine:International
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Mercure Salzburg City Hotel from real guests

    Overall rating
    7.8
    Very good
    From 2084 reviews
    Provided by verified guests of
    Agoda Reviews (223)Booking.com Reviews (1125)
    Rating via Agoda7.8
    /
    10
    Cleanliness8.3
    Facilities7.6
    Location7.3
    Room comfort and quality8.0
    Service8.1
    Value for money7.8
    High score for Salzburg
    Rating
    9+ Exceptional (27)
    8-9 Excellent (29)
    7-8 Very Good (41)
    6-7 Good (25)
    <6 Below Expectation (26)
    Time of the year
    Mar - May (28)
    Jun - Aug (72)
    Sep - Nov (33)
    Dec - Feb (15)
    All guests (223)
    All room types
    All languages

    Show reviews that mention 

    Showing 148 verified guest comments
    12345
    8.4
    Excellent
    Timothy from United States
    Couple
    1 King Bed Deluxe
    Stayed 2 nights in June 2019

    USA tourists visiting city and region”

    Good location, nice to have A/C during summer. Breakfast was ample. Decent walking distance to old town. Would recommend and stay again given opportunity. Staff was friendly and helpful. English speaking was helpful also. Thank you to staff and management.

    Reviewed June 10, 2019
    4.4
    HENRIQUE from Brazil
    Business traveler
    1 King Bed Deluxe
    Stayed 1 night in July 2019

    Just horrible! Don't fall in this Salzburg Mercure trap!!”

    1. Reservation was for one Mercure. On check in I was told the hotel was fully booked and they forwarded my reservation to another Mercure. 2. No word on transport me and my luggage to the other Mercure. I had to pay it!! 3. Facilities look decadent, old, bad conservation. Walls with stains everywhere. No money for painting? 4. Hotel way more expensive that other local options and to my absolute surprise breakfast not in included!! 5. Dirty, outfashioned, expensive, no cost benefit at all, summary, a trap.

    Reviewed July 06, 2019
    4.8
    Kwan from Hong Kong
    Couple
    Standard Twin
    Stayed 1 night in April 2019

    Not recommended”

    Pro: Reasonable price Cons: -location not ideal -did not provide slippers, upon request, receptionist replied okay but require guest came down to collect -water pressure was extremely low for shower -facilities look old

    Reviewed April 26, 2019
    8.4
    Excellent
    Christopher
    Couple
    Superior Double
    Stayed 3 nights in April 2019

    No air conditioning”

    The room was terribly hot. And I mean really. I understand that air conditioning is off for the whole building as a general rule when it is cool outside (18c day, 8c night), but the windows only lean in so doesn't help. If the windows opened fully, or there were ceiling fans, or borrow a floor fan. Should be some rooms set up for people can switch too if uncomfortable.

    Reviewed April 09, 2019
    10.0
    Exceptional
    Franz from Indonesia
    Couple
    Superior Double
    Stayed 1 night in May 2019

    Exceptional”

    Strategic location and helpfull staff

    Reviewed June 03, 2019
    9.6
    Exceptional
    Sook from Malaysia
    Couple
    Superior Double
    Stayed 3 nights in August 2018

    Exceptional”

    Location is good. Spar is very nice to grab our breakfast. Walking to train station is also near. Other landmarks is not so far but not too bad to walk. The room is big, clean and good enough for us. Mercure hospitality is always top notch. Thanks Mercure

    Reviewed August 21, 2018
    8.7
    Excellent
    Chao from Malaysia
    Couple
    Stayed 2 nights in June 2013

    International Standard, freindly and helpful staff”

    Value for Money, Good Location

    Excellent, International Standard, freindly and helpful staff, Value for Money, Good Location, nicely decorated, cozy, good access to buses to go to old historical town, 10 min walk to riverside and bridges, places to visit includes

    Reviewed July 11, 2013
    10.0
    Exceptional
    Kerin from Australia
    Family with teens
    Standard Twin
    Stayed 2 nights in November 2018

    Better than Reviews. ”

    I read some of the previous reviews and was pleasantly surprised to find none of the negative issues applied to our visit. The room size was very adaduate, the restaurant was better than expected, the staff ( including the house maids) where exceptional., our housekeeping was done and fresh towels every day. As for the security deposit taken on arrival, that came off our extras and restaurant charges. So my extras on discharge where minimal. Well worth a visit, overall a very pleasant couple of days. Affordable.

    Reviewed November 11, 2018
    10.0
    Exceptional
    Tan from Indonesia
    Couple
    Standard Twin
    Stayed 2 nights in March 2019

    Hotel with good place”

    we stay here 2 nights and we love it.

    Reviewed March 23, 2019
    10.0
    Exceptional
    ADITYA from Indonesia
    Couple
    Superior Double
    Stayed 2 nights in December 2017

    my stay in salzburg”

    very friendly staff at the front desk (i forgot her name maybe juliana popovic or something like that) fast check in and check out, food is great, room is clean. the hotel is 10 min walking distance to old town.

    Reviewed December 30, 2017
    8.4
    Excellent
    Blake from Australia
    Family with young children
    Superior Double
    Stayed 4 nights in July 2017

    Nice hotel, will return.”

    A really pleasant hotel to stay at with outstanding staff. No complaints. Not as modern as other Accor hotels Ive stayed in but I have no complaints and enjoyed my stay. Clean and spacious and a 20 min walk to town. Close to a supermarket and next-door to a children's playground

    Reviewed November 25, 2017
    9.2
    Exceptional
    David from United Kingdom
    Couple
    Standard Twin
    Stayed 2 nights in July 2016

    Good as an exploration base”

    Hotel was used as a base for exploring the sights and culture of Salzburg and the surrounding area, therefore didn't spend a massive amount of time there. It was clean and tidy, and the staff were very pleasant and talented linguists. Our room didn't get cleaned by housekeeping though. Also, I can't give the place full marks because of the lack of swimming pool and it's slightly out of the main altstadt.

    Reviewed July 26, 2016
    9.0
    Exceptional
    CHENYU from China
    Couple
    Standard Twin
    Stayed 3 nights in December 2014

    Value for money, good location, and clean room”

    Value for money, good location, and clean room

    We booked 2 month earlier from arrival, and the price was very good for a 3 nights stay. The location is between old town and train station with both 5-10 mins walking. Room is clean as other 4 star hotels, and everything is designed for guest convenience. You can also buy Salzburg card at the reception. All in all, it is the best hotel in our 9 days journey.

    Reviewed January 03, 2015
    6.7
    Good
    Rommy from Indonesia
    Couple
    Standard Twin
    Stayed 1 night in November 2014

    Hotel location in the dull area”

    Clean, staff friendly, spacious room

    this hotel is located in the dull area. And the distance of the hotel from all the places of interest are far away. Quite far from the train station around 20 mins walk. As it is a chain, the cleanliness in this hotel is standard.

    Reviewed November 14, 2014
    8.7
    Excellent
    Jeffrey from Indonesia
    Couple
    Superior Double
    Stayed 2 nights in August 2014

    A really nice hotel!”

    Nice room, quite a good location, and very reasonable price.

    We spent 2 nights in Mercure Salzburg City Hotel, the room is really nice and clean, bathroom is also nice. The location itself is pretty good, quite near the station (about 10 minutes walk). It's near an Italian restaurant which we think is really good. The bed is quite comfortable too. The only downside is that when we arrived late at night, around 9 pm, no one was in the reception so we had to wait and I finally had to go to the restaurant and asked for someone to help me call the reception desk guy. Other than that, it's fantastic :)

    Reviewed August 28, 2014
    8.7
    Excellent
    Celine from Singapore
    Solo traveler
    Stayed 2 nights in October 2013

    Close to train station”

    Value for money, silky sheets, bikes for rental

    It is within walking distance from the train station (about 1km away) and cheap (about €60 per night). But, the hotel is not within the city centre. To walk to the city centre takes about 15 minutes from the hotel. However, the hotel provides bikes for rental, €6 for a five-hour period, or €10 for a 24-hour period. The hotel room and its bathroom was clean, there was a bathtub with a shower head. The furnishings seemed relatively new. The bed was firm, but comfortable enough. The sheets were a silky cotton, must have a high thread count, and the pillows were soft and had enough stuffing. The concierge is friendly, speaks good English and can recommend good local restaurants nearby or activities in Salzburg

    Reviewed November 07, 2013
    5.3
    Kartik from India
    Couple
    Standard Twin
    Stayed 2 nights in August 2013

    Small rooms but fair price”

    Service, Service and Service

    The bed broke on the first day. I had to fix the wooden planks myself. Rooms are a bit small and the lighting is very dull. Staff is friendly. The Hotel is 15 mins walk from the city cetner but only 4 mins walk from the Salzburg HBF station.

    Reviewed August 19, 2013
    7.0
    Very good
    WING from United Kingdom
    Family with teens
    Stayed 2 nights in July 2013

    Salzburg is so far my favourite city!”

    Near Bus No.2 stop (right at the corner), really nice and strong air-conditioner, quiet yet safe neighbourhood near residential area, 3 mins to the city centre (Mirabellplatz) .

    Quite a quick check-in and check-out service, so impressed by the air-conditioner, it kept me sleep well after my busy day of travelling around! Everything is good, except for the breakfast, the "scrambled" egg is terrible and dry, it's something between "steamed" and "scrambled"......... anyway it was a good stay overall!

    Reviewed August 08, 2013
    5.7
    Ching from Singapore
    Group
    Stayed 4 nights in August 2012

    Typically pleasant Mecure hotel”

    Hotel with clean room set in a quiet location

    This is a typical Mecure hotel with clean room and bathroom. However, do note the location is set in the new town. Hence, a fair bit of walk to get to old town and other sightseeing location. On the other hand, it is pretty quiet at night for resting.

    Reviewed September 12, 2012
    9.3
    Exceptional
    Lik from Singapore
    Solo traveler
    Stayed 3 nights in July 2012

    Fantastic front desk staff”

    Value for money, excellent service

    First impression when I arrived at the hotel was the excellent service that I received from the front desk staff. Prompt to greet, quick to have all my booking details retrieved and gave me my room within minutes. Best of all the front desk lady offered me a map of the city and asked if I needed any recommendations around the city. This really surprised me as I have travelled to quite a a good number of countries. None like this hotel front desk staff have offered such service or advice. A definite plus point for the hotel with such excellent staff.

    Reviewed July 27, 2012
    12345
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    Mercure Salzburg City Hotel
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    • Very good location
    • Mirabell Palace
    • Salzburg Hbf Train Station is within 0.59 km