Mercure Salzburg City Hotel
Bayerhamerstrasse 14, Schallmoos, Salzburg, Austria, 5020 - See map
Make your best journey to Salzburg with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Schallmoos part of Salzburg, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fortress Hohensalzburg Castle. This 4-star property features restaurant to make your stay more indulgent and memorable.
Highlights
ALLSAFE
Your Health and Safety are our Absolute Priority
Announcements by hotel (2)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.Facilities
Airport transfer
Pets allowed
Car park
Shuttle service
Bicycles
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Your dates are popular among travelersUsers are booking a place in Salzburg every 12 minutes on Agoda.com
Exceptional”
It’s perfect, it’s clean and the staff is amazing . So helpful and kind . The receptionist are amazing . We loved it. We arrived after a 16 hours flight and was so tired but the staff was welcoming . We enjoyed our trip and stay , wouldn’t mind travelling another 16 hours again and if we’re coming again we will only stay at this hotel! Its 11 out of 10. Love love love it!!!
See room deals
Very neat and clean hotel”
The staff were very friendly. We had a dog as well and they did create any trouble.
See room deals
Dear Mr. Shubham, we very much appreciate your comments regarding your first stay at the Hotel Mercure Salzburg City! It is always a pleasure to receive such positive feedback. We will share your comments with our team. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, Your Mercure City Team
Very good hotel ”
Stayed in spacious, clean room with comfy bed. Parking is available next to the hotel, easy access to the city centre.
See room deals
Dear guest, thank you very much for your positive feedback. We are happy to hear that you had a nice stay at our hotel. We would be very happy to welcome you again at the Mercure Salzburg City! Best Regards, Your Mercure Salzburg City Team
Great stay”
It was a good place . Only 10 min away from Salzburg hbf station , 13 min walking to mirabell garden. There is a nearby restaurant Taj mahal only 6-8 min walking .18-20 min walking to the center . Unfortunately the bed was uncomfortable. The staffs are kind and helpful. They helped me a lot with my reservation for bus ticket and recommendation for some places .
See room deals
Dear Sir, We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City! It is always a pleasure to receive such a positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Your Mercure Team
Exceptional”
Takes 10 mins walk from the hbf, and there was a bit quite at night. The room is neat and clean, they also provided us with sparkling everyday.
See room deals
Hello from Salzburg, thank you very much for your stay and the time you took to rate your experiences. We really appreciate your positive feedback and hope to welcome you soon again in Salzburg. Best regards, Your Mercure Team
Great stay ”
Bus stop just nearby, easy access to city. Everything was fine! Room are comfortable and clean.
See room deals
Dear Yvonne, thanks a lot for your good rating. We will tell your positive feed back to our collegues and hope to welcome you again soon. Best Regards, Mercure Hotel Salzburg City
Recommend ”
Close to the train station
See room deals
Comfortable hotel not far from city center”
It is not far from the city center or the Salzburg central station. The environment is quiet, the parking lot is large, suitable for groups with large vehicles. Spacious room, comfortable bed, good cleanliness. Staffs were helpful but seemed tense when we checked in early.
See room deals
We thank you for your stay in our hotel and your rating. We are very pleased to read that you enjoyed your stay in our house. we hope that we can welcome you again soon. Yours, Mercure City Salzburg Team
Lovely hotel ”
Lovely hotel in Salzburg. Can easily walk to transportation, good breakfast, the room is very clean and modern and safe area. I love the wooden side tables so cool like it’s a log
See room deals
Dear Guest, We would like to thank you for choosing our Hotel for your stay in Salzburg and also would like to thank you for taking your time to review us. We are pleased to hear, that you enjoyed your stay at our Hotel, especially service and housekeeping. We will keep on working hard to improve ourselves. If there is another opportunity, we would be happy to welcome you once again in our Hotel. Kind Regards Your Hotel Mercure Salzburg City Team
Good”
Cold room even with the heater on,bedroom design quite old and small, the bathroom wall is moldy.
See room deals
Dear guest, We thank you for your stay in our hotel and your rating. Only through an honest evaluation can we improve our quality. we will pass on the defects to the responsible departments. Our house would be happy if we could have your trust again - and if we could welcome you again. Nice regards from Salzburg, Hotel Mercure Salzburg City
Excellent Location off the main street”
Mercure Salzburg is on a residential street not inside City Center but is within 15 minutes walk to the center of town where Mozartium Theater, Mirabell Gardens and where hotels and restaurants are. New staff were a little confuse about our reservation and expect only a 3-Stars service. Thai restaurant across the street is a good addition to the Hotel's restaurant. No washing towels in Austria.
See room deals
Budget hotel far from the train station”
This hotel is about 10-15 minutes walk to the nearest train station. Not easy if you are carrying big luggages and feeling cold during the winter months. Rooms look old and cleanliness was average. We would not want to stay here again in future.
See room deals
Hello from Salzburg, thank you for your booking in the Mercure Salzburg City! Thank you as well for your feedback regarding your experiences. We hope to welcome you soon again in Salzburg! Best regards, Alexandra Pontasch Front Office Manager
Be aware of the cleaners!”
So the hotel is ok, 15 minutes walk to the old city, staff are nice , Alex was really helpful and in general they are ok. So 2 cleaners come to your room everyday, one guy cleans the toilet, another guy pushes the bins from toilet and the room with his hands and takes both rubbish bins out. Then he comes back directly without washing his hands, to fix your bed, then with the same hands touching your pillows and fixing them. Then he goes out to bring your towels using the same unwashed hands, and it gets better as he folds the towels so they look nice 😁, but making sure all the dirt from his hands goes to your face when you sleep!! Then he cleans the floor collects dust and stuff.. and goes to the next room doing exactly the same. You can imagine how many dirty things they touch from God knows how many rooms they clean, before they come to you and stink your bed sheets and your pillows. I saw this repeating several times on several rooms. Reported this to them as well, highly doubt they will do any action..
See room deals
Dear Maher, first of all many thanks for staying with us in Salzburg and your trust. I am really sorry we could not comply your expactions and please accept my deeply apologize. Be sure we still will work on the optimization of our service and we hope we would welcome you again sometimes. Please, stay healthy and we wish you all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg City
Terrible hotel.”
I booked this hotel in Sep 22. But was cancelled by the hotel on the day of check in. The hotel set me up with another hotel that was far from the HBF but Mercure claimed that the new hotel was near. Google map do reveal the distance so i do not know why this hotel made this false claim. No compensation for my inconvenience and stress. I had to take taxis to and fro tourist areas to the new hotel. Food options also limited at new hotel, no service recovery by Mercure. Absolutely disappointed.
See room deals
A really nice hotel!”
We spent 2 nights in Mercure Salzburg City Hotel, the room is really nice and clean, bathroom is also nice. The location itself is pretty good, quite near the station (about 10 minutes walk). It's near an Italian restaurant which we think is really good. The bed is quite comfortable too. The only downside is that when we arrived late at night, around 9 pm, no one was in the reception so we had to wait and I finally had to go to the restaurant and asked for someone to help me call the reception desk guy. Other than that, it's fantastic :)
See room deals
Very nice hotel close to city centre”
Mercure Salzburg is very nice 4* hotel located very close to the city centre. Romms are very well equipped and clean and hotel is located in quite area. City centre is 10 minutes walk and on the other side of river where all churches and famous coffee houses are is approximately 15 minutes so you do not have to use public transport at all. For parking you can use hotel underground parking or outside parking lot next to hotel that is for free.
See room deals
Close to train station”
It is within walking distance from the train station (about 1km away) and cheap (about €60 per night). But, the hotel is not within the city centre. To walk to the city centre takes about 15 minutes from the hotel. However, the hotel provides bikes for rental, €6 for a five-hour period, or €10 for a 24-hour period. The hotel room and its bathroom was clean, there was a bathtub with a shower head. The furnishings seemed relatively new. The bed was firm, but comfortable enough. The sheets were a silky cotton, must have a high thread count, and the pillows were soft and had enough stuffing. The concierge is friendly, speaks good English and can recommend good local restaurants nearby or activities in Salzburg
See room deals
Value for money, good location, and clean room”
We booked 2 month earlier from arrival, and the price was very good for a 3 nights stay. The location is between old town and train station with both 5-10 mins walking. Room is clean as other 4 star hotels, and everything is designed for guest convenience. You can also buy Salzburg card at the reception. All in all, it is the best hotel in our 9 days journey.
See room deals
Nice hotel, convenient location”
This hotel is located about 20mins walk from old town in a quiet area. It has free on-site parking (limited), and is convenient for day trips from Salzburg. The room is spacious and everything is as expected in a hotel of this standard, although the rooms can be a little stuffy (even with the window open), and there is no airconditioning. The staff are very friendly and helpful.
See room deals
Good as an exploration base”
Hotel was used as a base for exploring the sights and culture of Salzburg and the surrounding area, therefore didn't spend a massive amount of time there. It was clean and tidy, and the staff were very pleasant and talented linguists. Our room didn't get cleaned by housekeeping though. Also, I can't give the place full marks because of the lack of swimming pool and it's slightly out of the main altstadt.
See room deals