Very good 7.7
Based on 101 reviews

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About Mercure Salzburg City Hotel

Description

This three-story, 4-star hotel boasts 121 well-designed guestrooms. To make each guest's stay comfortable, all rooms feature a shower. There is wireless Internet access in both public areas and the rooms. The hotel boasts a restaurant, meeting facilities, and 24-hour room service as part of its superior facilities and services. Facilities for recreation and leisure available include a tranquil garden. Comfort and convenience are the hallmarks of Mercure Salzburg City Hotel. Reservations are simple via our secure online booking form. Just enter your desired dates and submit.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Bicycle rental
  • Car park

Things to do, ways to relax

  • Garden
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Smoking area

Access

  • Elevator
  • Pets allowed
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Verified traveler reviews

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Very good



based on 101 reviews
  • Cleanliness 8.3
  • Facilities 6.8
  • Location 7.0
  • Room comfort and quality 8.0
  • Service 8.2
  • Value for money 7.6
  • Food and dining 6.9
Sort by

musab from Oman
Business travelers
Standard Twin
Stayed 2 nights in April 2016
good
best hotel
Reviewed September 14, 2016
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David from United Kingdom
Couples
Standard Twin
Stayed 2 nights in July 2016
Good as an exploration base
Hotel was used as a base for exploring the sights and culture of Salzburg and the surrounding area, therefore didn't spend a massive amount of time there. It was clean and tidy, and the staff were very pleasant and talented linguists. Our room didn't get cleaned by housekeeping though. Also, I can't give the place full marks because of the lack of swimming pool and it's slightly out of the main altstadt.
Reviewed July 26, 2016
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YONG from Singapore
Families with young children
Superior Room
Stayed 3 nights in July 2016
Good place to stay
We like the place very much
Reviewed July 21, 2016
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pawin from Thailand
Couples
Superior Double
Stayed one night in April 2016
Very professional staff
The staff here is very helpful and professional
Reviewed May 07, 2016
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Yi from China
Groups
1 King Bed Deluxe
Stayed one night in March 2016
Exellent experience
My friend and I enjoy living here. The staffs got patient to help us and convient hotel design.
Reviewed March 31, 2016
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hyungil from South Korea
Solo travelers
Superior Double
Stayed 2 nights in June 2015
good
good
good
Reviewed February 26, 2016
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Chin from Singapore
Couples
Standard Twin
Stayed 2 nights in October 2015
Comfortable stay
WIFI, good breakfast, Clean
The hotel is clean and we enjoyed our stay.
Reviewed October 28, 2015
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LAI from Hong Kong
Couples
Superior Double
Stayed one night in September 2015
Pleasant and comfort stay
Food, cleanliness and staff efficiency
Reviewed September 24, 2015
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Kit from Hong Kong
Families with young children
Superior Double
Stayed 3 nights in August 2015
Good location. Helpful staff. Clean room.
walking distance to main train station. Free wifi. very friendly staff.
Enjoyable stay. definitely will stay again in it nect time.
Reviewed August 08, 2015
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WEN from Taiwan
Couples
Standard Twin
Stayed one night in June 2015
The rudest font desk in whole 16 days trip.
clean,large room,nice location.
The font desk doesn't have patient. Every country have own accents and i'm non-english speaking country. So i usually need to listen slowly or simply. But the font desk seemed to grudgingly repeat the introduce content. And finally repeat the keyword three or four times in rudely speaking. That's a one thing. In the check-in procedure, i say i'm a member of accor group but i don't have the member card. The font desk man say that i fill up the form and leave the member email and then they will give me the card. So i stay in front desk wait for card and i didn't know finish the check-in or not. But finally i get the word: you can go! I really not care about member card. But the service attitude even less than bnb. Doesn't like four star hotel.
Reviewed June 14, 2015
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