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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Always choose this hotel whenever i need go on business trip

The location is very accessible and the room was spacious.

The location is very accessible and the room was spacious.

Yg penting ada kolam.
Hope to come back and my family will come here again.
Free Wi-Fi
Pool with view
Free parking
Front desk [24-hour]
Fitness center
Restaurants
Golf course (within 3 km)
Airport transfer
6 travelers have booked today.
Based on 3,504 verified reviews
8.9
8.8
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8.5
Nearest transportation options
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Selayang Mall Station is within 0.98 km
Location rating score
| Value for money | 8.8 |
| Distance to city center | 16km |
| Location rating | 8.5 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 16.9 km |
Yes! Mercure Selangor Selayang features dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.
Mercure Selangor Selayang fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, doctor/nurse on call, staff trained in safety protocol, free face masks, sterilizing equipment, first aid kit, and body thermometer for all rounded safety precautions and hygiene protocols.
At Mercure Selangor Selayang, customers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.
The average travel time to get from Mercure Selangor Selayang to the airport is 80 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
Mercure Selangor Selayang has a total of 120 rooms.
60.0% of our verified guest evaluations have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Mercure Selangor Selayang down in the review section.
Past solo travelers that have stayed at this property have given Mercure Selangor Selayang an average rating of 8.6. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Verified families with young children that have stayed at this property have given Mercure Selangor Selayang an average rating of 8.5. You can look up more thorough customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
Verified families with older children that have stayed at this property have given Mercure Selangor Selayang an average rating of 8.5. You can search for more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given Mercure Selangor Selayang an average rating of 8.4. You can find more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Experience Modern Comfort at Mercure Selangor Selayang
Welcome to Mercure Selangor Selayang, a contemporary 3.5-star hotel located in the vibrant city of Kuala Lumpur, Malaysia. With its convenient location just 80 minutes away from the airport, this hotel offers a perfect blend of comfort and accessibility. Whether you are traveling for business or leisure, Mercure Selangor Selayang is the ideal choice for a memorable stay.
Step into the hotel and be greeted by a modern ambiance and stylish decor. The hotel underwent a renovation in 2017, ensuring that guests can enjoy the latest amenities and facilities. With a total of 120 well-appointed rooms, you can expect comfort and convenience during your stay. Each room is designed with your comfort in mind, featuring modern furnishings, plush bedding, and a range of amenities to make you feel right at home.
Check-in begins at 02:00 PM, allowing you to settle in and start your Kuala Lumpur adventure without any delay. The friendly and professional staff will be there to assist you throughout your stay, ensuring that all your needs are met. Check-out time is at 12:00 PM, giving you ample time to relax and enjoy your morning before bidding farewell to this charming hotel.
Families traveling with young children will appreciate the child policy at Mercure Selangor Selayang. Children between the ages of 3 to 6 can stay free of charge, making it an excellent choice for a family getaway. Explore the city's attractions and return to the hotel knowing that your little ones are well taken care of.
Conveniently located just 16km from the city center, Mercure Selangor Selayang offers easy access to Kuala Lumpur's vibrant shopping, dining, and entertainment districts. Whether you're here for business or leisure, you'll find yourself within reach of the city's most popular attractions and landmarks.
Experience modern comfort and convenience at Mercure Selangor Selayang. Book your stay today and discover all that Kuala Lumpur has to offer.
Endless Entertainment at Mercure Selangor Selayang
Nestled in the heart of Kuala Lumpur, Malaysia, Mercure Selangor Selayang offers a plethora of entertainment facilities to ensure a memorable stay for all guests. From the moment you step into the hotel, you will be greeted by a vibrant atmosphere that sets the stage for a fun-filled experience.
For those seeking retail therapy, the hotel is conveniently located near a variety of shops, allowing guests to indulge in some retail therapy without having to travel far. Whether you're in the mood for high-end fashion, local handicrafts, or trendy boutiques, there is something to suit every taste and style.
After a day of shopping, head to the hotel's on-site entertainment options for some relaxation and recreation. Unwind with a refreshing dip in the sparkling outdoor swimming pool or soak up the sun on the poolside loungers. Fitness enthusiasts can maintain their workout routine at the well-equipped fitness center, while those looking for a bit of friendly competition can challenge their travel companions to a game of billiards or table tennis in the hotel's game room.
In the evenings, indulge in a culinary adventure at one of the hotel's restaurants, where you can savor a wide range of delectable dishes from around the world. After dinner, make your way to the hotel's stylish bar for a nightcap and enjoy live music or entertainment performances that will keep you entertained throughout the night.
No matter your preference, Mercure Selangor Selayang ensures that your stay is filled with endless entertainment options, making it the perfect choice for both leisure and business travelers looking for a memorable experience in Kuala Lumpur.
Stay Active at Mercure Selangor Selayang's Impressive Sports Facilities
At Mercure Selangor Selayang, we understand the importance of staying active and maintaining a healthy lifestyle, even while traveling. That's why we offer an array of top-notch sports facilities that are sure to impress fitness enthusiasts of all levels. Dive into our indoor pool and enjoy a refreshing swim, regardless of the weather outside. The pool is heated and provides the perfect environment for a leisurely dip or an invigorating workout.
For those who prefer a more intense exercise session, our fully-equipped fitness center is at your disposal. With state-of-the-art equipment and a range of cardio and strength training machines, you can tailor your workout to suit your needs. Whether you're looking to burn off some calories or build muscle, our fitness center has everything you need to achieve your fitness goals. What's more, access to our fitness center is complimentary for all guests, ensuring that you can stay active without any extra cost.
So, whether you're a fitness fanatic or simply looking to maintain your exercise routine while on the road, Mercure Selangor Selayang has you covered. With our indoor pool and free fitness center, you can work up a sweat or take a relaxing swim, all within the comfort of our hotel premises. Stay fit, stay active, and make the most of your stay with us.
Convenience Facilities at Mercure Selangor Selayang
At Mercure Selangor Selayang, guests can enjoy a range of convenience facilities that enhance their stay in Kuala Lumpur. The hotel offers a laundry service, ensuring that guests can have their clothes cleaned and freshened up during their stay. For those who prefer to dine in the comfort of their room, room service is available, allowing guests to indulge in delicious meals without leaving the comfort of their accommodation.
To ensure the safety and security of guests' belongings, the hotel provides safety deposit boxes where valuables can be securely stored. The concierge service is also available to assist guests with any inquiries or requests they may have, making their stay hassle-free and enjoyable.
For guests who need to stay connected, Wi-Fi is available in both public areas and all rooms, allowing them to easily access the internet and stay connected with friends, family, or work. Additionally, the hotel offers a designated smoking area for guests who smoke, ensuring a comfortable environment for all guests.
Other convenient facilities include dry cleaning services, express check-in/check-out for a seamless arrival and departure experience, luggage storage for those who need to store their belongings, and daily housekeeping to ensure a clean and tidy room throughout the stay. With these convenience facilities, guests can enjoy a hassle-free and comfortable stay at Mercure Selangor Selayang.
Convenient Transport Facilities at Mercure Selangor Selayang
At Mercure Selangor Selayang, we understand the importance of convenient transportation options for our guests. Whether you are arriving by air or by car, we have got you covered. Our hotel offers airport transfer services, ensuring a hassle-free journey from the airport to the hotel and vice versa. Sit back, relax, and let our professional drivers take care of your transportation needs.
For guests who prefer to drive, we provide a car park onsite, making it easy for you to park your vehicle securely. Our self-parking facility allows you to conveniently park your car at any time during your stay. Best of all, our car park is free of charge, giving you one less thing to worry about.
If you prefer not to drive, our hotel also offers a taxi service. Our friendly staff will be more than happy to assist you in arranging a taxi to take you to your desired destination. Whether you are exploring the vibrant city of Kuala Lumpur or heading to a business meeting, our taxi service ensures a comfortable and efficient travel experience.
With our comprehensive transport facilities, Mercure Selangor Selayang ensures that your journey to and from the hotel is seamless and stress-free. Experience the convenience and comfort of our transportation options and make the most of your stay in Kuala Lumpur.
Delicious Dining Options at Mercure Selangor Selayang
Experience a culinary journey like no other at Mercure Selangor Selayang, where a range of dining facilities await to tantalize your taste buds. Start your day with a scrumptious breakfast buffet at the hotel's coffee shop, offering a wide selection of both local and international delicacies. From freshly baked pastries to made-to-order omelets, there's something to satisfy every palate.
For lunch and dinner, guests can indulge in a delectable feast at the hotel's restaurant. With a diverse menu featuring both local and international cuisines, you'll be spoiled for choice. Whether you're craving traditional Malaysian dishes or international favorites, the restaurant's skilled chefs will ensure a memorable dining experience.
If you prefer to dine in the comfort of your room, the hotel also offers convenient room service. Choose from a variety of dishes available on the menu and enjoy a delicious meal in the privacy of your own space. And rest assured, with daily housekeeping, your dining area will always be kept clean and tidy.
For guests with specific dietary requirements, the hotel caters to both halal and kosher preferences. Indulge in the authentic flavors of halal Malaysian cuisine or savor the kosher dishes prepared with utmost care.
No matter your dining preferences, Mercure Selangor Selayang has something to offer everyone. From a delightful breakfast buffet to a diverse menu at the restaurant, and even the convenience of room service, your culinary desires will be satisfied throughout your stay.
Experience Comfort and Convenience at Mercure Selangor Selayang
At Mercure Selangor Selayang, we offer a range of comfortable and well-appointed rooms to suit your needs. Choose from our selection of room types, including the 2 Twin Executive Floor, Superior Double On Executive Floor, Superior Room With 2 Single Beds, Superior Room with 1 Double Bed, and Superior Suite Double Bed. Each room is thoughtfully designed, spanning 28 square meters, providing ample space for you to relax and unwind.
When you book your stay at Mercure Selangor Selayang through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With Agoda's easy-to-use platform, you can conveniently browse and book your preferred room type at Mercure Selangor Selayang in just a few clicks. Take advantage of Agoda's seamless booking process and secure your stay at this exceptional hotel with ease.
Discover the Vibrant Surroundings of Selayang, Kuala Lumpur
Nestled in the heart of Kuala Lumpur, Malaysia, lies the charming suburb of Selayang. With its vibrant atmosphere, rich cultural heritage, and convenient location, Selayang offers visitors a unique and exciting experience. From bustling markets to serene natural landscapes, this area has something to offer for everyone.
One of the highlights of Selayang is its bustling market scene. The Pasar Borong Selayang is a must-visit for those seeking a taste of local life. Here, you can explore a wide variety of fresh produce, seafood, and local delicacies. Immerse yourself in the vibrant atmosphere as locals haggle for the best deals and street vendors serve up mouthwatering street food. The market is also a great place to pick up unique souvenirs and handicrafts.
For nature enthusiasts, Selayang offers a tranquil escape from the city. The Templer Park Rainforest Retreat is just a short drive away and is perfect for those looking to reconnect with nature. Explore the lush rainforest, take a dip in the refreshing waterfall, or go for a hike along the well-maintained trails. The park is also home to a variety of flora and fauna, making it a great spot for bird watching and wildlife photography.
With its vibrant markets and serene natural landscapes, Selayang is a hidden gem waiting to be explored. Whether you're a food lover, nature enthusiast, or simply looking for a unique cultural experience, Selayang has something for everyone. Book your stay at Mercure Selangor Selayang and embark on an unforgettable adventure in this vibrant suburb of Kuala Lumpur.
Convenient Transportation Options from Kuala Lumpur Airports to Mercure Selangor Selayang
Located in the vibrant city of Kuala Lumpur, Malaysia, Mercure Selangor Selayang offers a comfortable and convenient stay for travelers. When it comes to reaching the hotel from the nearest airports, travelers have several transportation options to choose from.
If you are arriving at Kuala Lumpur International Airport (KLIA), the most convenient way to reach Mercure Selangor Selayang is by taxi or ride-hailing services. The journey takes approximately 60 minutes, depending on the traffic conditions. Alternatively, you can also opt for the KLIA Ekspres train to KL Sentral Station, followed by a taxi or Grab car to the hotel, which takes around 90 minutes.
For those arriving at Sultan Abdul Aziz Shah Airport (also known as Subang Airport), the easiest way to reach Mercure Selangor Selayang is by taxi or ride-hailing services. The journey takes about 30 minutes, depending on the traffic. Another option is to take the SkyPark Link train from Subang Airport to KL Sentral Station, and then continue the journey by taxi or Grab car to the hotel.
No matter which airport you arrive at, the transportation options to Mercure Selangor Selayang are convenient and readily available. Whether you prefer the comfort of a taxi or the convenience of ride-hailing services, reaching the hotel is a breeze. So sit back, relax, and enjoy your journey to Mercure Selangor Selayang!
Explore the Surrounding Landmarks and Attractions near Mercure Selangor Selayang
Nestled in the vibrant city of Kuala Lumpur, Mercure Selangor Selayang offers easy access to a range of nearby landmarks and attractions. Just a short distance away, you'll find Pristine Women Medical Centre, perfect for those seeking medical services or consultations. Selayang Community College is also in close proximity, making it convenient for students or visitors attending events or classes.
If you're looking for a shopping experience, NSK Trade City is just a stone's throw away. This bustling marketplace offers a wide variety of products, from groceries to household items, ensuring you have everything you need during your stay. For any medical emergencies or general healthcare needs, Klinik Kesihatan Selayang Baru and Klinik Dr. Low are nearby, providing quality medical services.
Nature lovers will be delighted to know that Mercure Selangor Selayang is also close to several outdoor attractions. Casa Venicia Lake, with its serene ambiance and picturesque views, is a great spot for a leisurely stroll or a calming picnic. Adventure seekers can head to the FRIM Camping Area, where they can immerse themselves in the lush greenery and enjoy activities like hiking and camping.
Additionally, the hotel is conveniently located near Hospital Selayang, ensuring easy access to medical facilities for any emergencies or healthcare needs. Majlis Perbandaran Selayang Stadium is also nearby, offering sports enthusiasts the opportunity to catch exciting matches or events.
With its prime location and proximity to these landmarks and attractions, Mercure Selangor Selayang is the perfect choice for both business and leisure travelers seeking convenience and comfort during their stay in Kuala Lumpur.
A Culinary Adventure Awaits
At Mercure Selangor Selayang, guests can indulge in a culinary adventure with a wide selection of restaurants located in the surrounding area. For pizza lovers, Domino's Selayang offers a variety of delicious pizzas and sides to satisfy any craving. Those looking for a taste of authentic Malaysian cuisine can head to Restaurant Masta, where they can savor local favorites like nasi lemak and satay. Seafood enthusiasts can enjoy fresh and flavorful dishes at Songkhla Thai Seafood Restaurant, while Sellout Selayang offers a fusion of Western and Asian flavors. For a taste of traditional Malay cuisine, Kedai Lemang Tok Misai is a must-visit, serving mouthwatering lemang and other local delicacies. Other nearby dining options include Restoran Sriti Corner, Restoran Soon Yuan, Medan Selera Selayang Indah, DJA Burger (Selayang Jaya), and Best Mum Shark's Fin Seafood Restaurant. With such a diverse range of restaurants just a stone's throw away, guests at Mercure Selangor Selayang can embark on a culinary journey without having to travel far.
Shop 'til You Drop at Selayang Mall
Located just a stone's throw away from Mercure Selangor Selayang is the popular Selayang Mall, making it the perfect destination for shopaholics. This vibrant shopping center offers a wide range of retail outlets, from well-known international brands to local boutiques, ensuring that there is something for everyone. Explore the mall's spacious corridors and discover an array of fashion, accessories, electronics, and more. Indulge in some retail therapy as you browse through the latest trends and shop for unique souvenirs to take home. After a day of shopping, unwind at one of the mall's cozy cafes or treat yourself to a delicious meal at one of the many restaurants offering a variety of cuisines. With its convenient location, Selayang Mall is a must-visit shopping destination for guests staying at Mercure Selangor Selayang.
Affordable Luxury at Mercure Selangor Selayang
Discover the perfect blend of comfort, convenience, and affordability at Mercure Selangor Selayang. With an average room price of just $47, this hotel offers exceptional value for money in Kuala Lumpur, Malaysia.
Compared to the average price of a hotel room in the bustling city of Kuala Lumpur, which stands at $58, Mercure Selangor Selayang provides a wallet-friendly option without compromising on quality. Whether you are a budget-conscious traveler or simply looking to make the most of your travel budget, this hotel offers a fantastic opportunity to experience luxury without breaking the bank.
At Mercure Selangor Selayang, you can expect spacious and well-appointed rooms, modern amenities, and impeccable service. So why settle for anything less when you can enjoy a comfortable stay at an unbeatable price at Mercure Selangor Selayang? Book your stay today and embark on a memorable journey in Kuala Lumpur!
Excellent Service and Clean Rooms
The Mercure Selangor Selayang has received rave reviews from its guests, with many praising its excellent service and clean rooms. Guests have consistently commented on the friendliness and helpfulness of the staff, who go above and beyond to ensure a pleasant stay. The rooms are described as very clean and nice, with ample space to relax and unwind. The hotel's breakfast is also highly recommended, with guests enjoying a delicious and satisfying start to their day. Whether traveling alone or with family, the Mercure Selangor Selayang is a top choice for those seeking a comfortable and enjoyable stay in Kuala Lumpur.
Exceptional Customer Ratings for Mercure Selangor Selayang
Mercure Selangor Selayang in Kuala Lumpur, Malaysia has received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall score of 8.6, this hotel has consistently exceeded guests' expectations, ensuring a delightful experience from start to finish.
One of the highlights of Mercure Selangor Selayang is its exceptional value for money. With a remarkable score of 8.6 for value, guests are amazed by the incredible amenities and services offered at such an affordable price. Whether you're a budget-conscious traveler or simply appreciate great deals, this hotel provides excellent value without compromising on quality. From stylish and comfortable rooms to top-notch facilities, every aspect of your stay is designed to exceed your expectations.
The hotel's facilities also receive high praise, with a score of 8.4. Guests can take advantage of a range of amenities, including a fitness center, swimming pool, and spa. Whether you're looking to unwind after a long day of exploring the city or maintain your fitness routine, Mercure Selangor Selayang has you covered. The well-maintained facilities ensure that you have everything you need for a relaxing and enjoyable stay.
Furthermore, the hotel's dedication to cleanliness is evident in its impressive score of 8.7. Guests consistently highlight the spotless rooms and public areas, creating a welcoming and hygienic environment. The housekeeping staff goes above and beyond to ensure that every corner of the hotel is immaculate, allowing guests to feel comfortable and at ease throughout their stay.
In addition to these exceptional ratings, Mercure Selangor Selayang also scores highly for its location and staff performance, with scores of 8.4 and 8.8 respectively. Situated in Kuala Lumpur, Malaysia, this hotel offers convenient access to popular attractions, shopping centers, and dining options. The friendly and attentive staff are always ready to assist with any request, ensuring that every guest feels valued and well taken care of.
Overall, Mercure Selangor Selayang's outstanding customer ratings for value, facilities, cleanliness, location, and staff performance make it an excellent choice for travelers seeking a memorable stay in Kuala Lumpur, Malaysia. With its unbeatable value for money, impressive amenities, and dedicated staff, this hotel guarantees an unforgettable experience for all guests.
Excellent8.6
Facilities
Excellent8.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 2 year(s).
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
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The hotel has garnered much praise in multiple reviews for its excellent and friendly staff. The hotel's cleanliness is also highly rated with many guests expressing their satisfaction. Location is another highlight of the hotel, with multiple reviews praising the great and convenient location. The comfortable bed is another standout feature that has received positive mentions in several reviews.
Good points noted, but few reviews found hotel far from city center.
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Cleanliness
Location
Service
Room comfort
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Bedding
Breakfast
Bathroom
Check in
The room was spacious and the facilities were generally good, depending on the room. I stayed for two nights. On the first night, I stayed in Room 511 and was very satisfied with the room overall. Due to high occupancy for the following day, I was unable to extend my stay in the originally booked room. As a result, I upgraded to the same room type on the Executive Floor (Room 714), which required paying extra mainly for the floor level, as the room type itself remained the same. Unfortunately, this room was a bit underwhelming compared to the first one. The bathroom door requires maintenance, as the rubber seal should be replaced—the door could not close properly. Additionally, the shower drainage needs to be rectified, as the water drained very slowly and water tended to pool during use. The front office staff were very friendly and always available, especially when I needed assistance with parking validation. The kids’ room on Level 25 was clean, well-organised, and properly maintained. The swimming pool was comparable to those in other hotels. As it is located on a high floor, parents are advised to closely supervise their children, as it may feel a bit intimidating due to the height. The hotel’s location is very convenient, especially as it is near Selayang Hospital, which made it easy for me to travel back and forth during my stay. Overall, both the front office and housekeeping teams did a great job. One minor issue was that a bath mat was missing when I moved to the second room, but housekeeping staff were nearby and attended to my request immediately.
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vengkates Rao Cluster Asst Gen Manager
The hotel offers very comfortable rooms with five-star standards—spacious, modern, and clean. Breakfast was excellent with a good variety. A RM100 deposit is required during check-in, and towels are provided. Facilities include parking, restaurant, and pool, making it suitable for both leisure and business stays. The location is convenient, close to Selayang Hospital and shopping areas. Overall, a higher-class stay compared to many hotels in the area.
Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Asst General Manager
We had an excellent experience during our stay. The staff were incredibly welcoming and attentive, always ready to help with a smile. The room was spotless, spacious, and very comfortable, with all the amenities we needed. We especially appreciated the pool area and convenient location. The atmosphere was relaxing, and everything felt well taken care of. It truly made our trip memorable. We would definitely return and recommend this hotel to anyone.
Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Asst General Manager
I had an enjoyable 4 days 3 nights stay here. Check in was a breeze, fast and easy. Breakfast food & lunch in the hotel was super delicious and affordable. There were food branches & 7/11 nearby, walking distance. A few malls located just 10 mins drive away. Requested for late check out since my flight was at night and managed to get it sorted out. I truly enjoyed my stay here and will definitely come back again next year for my next visit to KL.
Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive and constructive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be given the opportunity to better improve your future experience. Sincerely, Vengkates Rao Cluster Asst General Manager
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“My review ”
Stay for 2 night The room was spacious and the facilities were generally good, depending on the room. I stayed for two nights. On the first night, I stayed in Room 511 and was very satisfied with the room overall. Due to high occupancy for the following day, I was unable to extend my stay in the originally booked room. As a result, I upgraded to the same room type on the Executive Floor (Room 714), which required paying extra mainly for the floor level, as the room type itself remained the same. Unfortunately, this room was a bit underwhelming compared to the first one. The bathroom door requires maintenance, as the rubber seal should be replaced—the door could not close properly. Additionally, the shower drainage needs to be rectified, as the water drained very slowly and water tended to pool during use. The front office staff were very friendly and always available, especially when I needed assistance with parking validation. The kids’ room on Level 25 was clean, well-organised, and properly maintained. The swimming pool was comparable to those in other hotels. As it is located on a high floor, parents are advised to closely supervise their children, as it may feel a bit intimidating due to the height. The hotel’s location is very convenient, especially as it is near Selayang Hospital, which made it easy for me to travel back and forth during my stay. Overall, both the front office and housekeeping teams did a great job. One minor issue was that a bath mat was missing when I moved to the second room, but housekeeping staff were nearby and attended to my request immediately.
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vengkates Rao Cluster Asst Gen Manager