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Cleanliness measures, Mercure Selangor Selayang in Kuala Lumpur
Superior Room with 1 Double Bed - Bedroom, Mercure Selangor Selayang in Kuala Lumpur
Facilities, Mercure Selangor Selayang in Kuala Lumpur
Lobby, Mercure Selangor Selayang in Kuala Lumpur
Lobby, Mercure Selangor Selayang in Kuala Lumpur
Swimming pool, Mercure Selangor Selayang in Kuala Lumpur
Swimming pool, Mercure Selangor Selayang in Kuala Lumpur

Removed from saved list

8.5

Excellent

3,242 reviews

3,242 reviews

Housekeeping79
Breakfast16
Car Park11
See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Menara Kuala Lumpur
11.8 km
Petronas Twin Towers
11.8 km
Central Market
12.0 km
KL Bird Park
12.1 km
KLCC Park
12.2 km
Closest landmarks
Hospital Selayang
320 m
Pristine Women Medical Centre
530 m
Klinik Seri Indah Taman Selayang Jaya
690 m
Selayang Mall
920 m
Casa Mila Pool
1.2 km

Mercure Selangor Selayang

No B-G -12, Dataran Emerald, Jalan PS 11, Prima Selayang, Batu Caves, Selayang, Kuala Lumpur, Malaysia, 68100 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Selayang part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money8.6
Distance to city center16km
Location rating8.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.9 km

Rooms available at Mercure Selangor Selayang

Superior Room with 1 Double Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
2 Twin Executive Floor
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double On Executive Floor
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room with 2 single beds, Executive Floor
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Suite Double Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Superior Room With 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Suite
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Executive Superior Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

Does Mercure Selangor Selayang provide dry cleaning services?

Yes! Mercure Selangor Selayang features dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

What steps does Mercure Selangor Selayang take in terms of hygiene, safety, and cleanliness?

Mercure Selangor Selayang fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with sterilizing equipment, temperature check for guests and staff, body thermometer, first aid kit, doctor/nurse on call, staff trained in safety protocol, and free face masks for all rounded safety precautions and hygiene protocols.

Does Mercure Selangor Selayang have an option for contactless check-in and check-out?

At Mercure Selangor Selayang, customers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

What is the typical travel time to a nearby airport from Mercure Selangor Selayang?

The average travel time to get from Mercure Selangor Selayang to the airport is 80 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

How many rooms does Mercure Selangor Selayang have?

Mercure Selangor Selayang has a total of 120 rooms.

What is the verified guest review consensus about Mercure Selangor Selayang's view?

60.0% of our verified guest evaluations have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Mercure Selangor Selayang down in the review section.

What is the average rating that past Solo travelers' have given to Mercure Selangor Selayang?

Past solo travelers that have stayed at this property have given Mercure Selangor Selayang an average rating of 8.6. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with young children have given to Mercure Selangor Selayang?

Verified families with young children that have stayed at this property have given Mercure Selangor Selayang an average rating of 8.5. You can look up more thorough customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Mercure Selangor Selayang?

Verified families with older children that have stayed at this property have given Mercure Selangor Selayang an average rating of 8.4. You can search for more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Mercure Selangor Selayang?

Past group travelers that have stayed at this property have given Mercure Selangor Selayang an average rating of 8.4. You can find more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What people love about Mercure Selangor Selayang

  • 10

    Exceptional
    Cleanliness

    "Room is clean."

    Fuadi

    |

    September 17, 2023

  • 8

    Very good
    Cleanliness

    "Higher recommend 👍👍👍Clean and comfortable to stay😘"

    Jennifer

    |

    June 13, 2023

  • 9.6

    Exceptional
    Location

    "Near to good eateries and Hospital Selayang if you need a place to stay when you are in Selayang"

    ASMAHAN

    |

    June 6, 2023

Overall rating:

8.5

Excellent
3,242 reviews
Cleanliness
8.7
Facilities
8.4
Location
8.4
Read all reviews >
What travelers say they love:
Breakfast buffet spread was excellent.
Eva from Malaysia
Solo traveler
More about Mercure Selangor Selayang

More about Mercure Selangor Selayang

Experience Comfort and Convenience at Mercure Selangor Selayang

Mercure Selangor Selayang is a 3.5-star hotel located in Kuala Lumpur, Malaysia that offers a wide range of facilities to ensure a comfortable and convenient stay for its guests. The hotel features a coffee shop, restaurant, and room service that cater to all your dining needs. Safety deposit boxes, airport transfer, concierge, luggage storage, and express check-in/check-out are available to make your stay hassle-free. Stay fit and healthy by taking a dip in the indoor pool or working out at the fitness center. Stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms. The hotel also offers car park, self-parking, and car park free of charge for guests who prefer to drive. For those who prefer to relax, the hotel has a designated smoking area and daily housekeeping service. The hotel also offers dry cleaning, taxi service, halal restaurant, kosher restaurant, breakfast buffet, and continental breakfast to cater to all your needs.

Luxurious Room Types at Mercure Selangor Selayang

Mercure Selangor Selayang offers a variety of luxurious room types to suit every traveler's needs. Choose from 2 Twin Executive Floor, Superior Double On Executive Floor, Superior Room With 2 Single Beds, Superior Room with 1 Double Bed, or Superior Suite Double Bed. Each room is 28 square meters and is equipped with comfortable bedding to ensure a restful night's sleep. Whether you are traveling solo or with friends and family, Mercure Selangor Selayang has the perfect room for you.

Exceptional Customer Reviews for Mercure Selangor Selayang

Mercure Selangor Selayang in Kuala Lumpur, Malaysia has received exceptional customer reviews for its clean and spacious rooms, friendly and helpful staff, and delicious breakfast. Guests have highly recommended this hotel and expressed their desire to stay here again with their families. The hospitality provided by the staff has been appreciated by many, making it the best hotel in town. The food served at the hotel has also been praised for its taste and quality. Overall, if you're looking for a comfortable and enjoyable stay in Kuala Lumpur, Mercure Selangor Selayang is the perfect choice!

Experience Exceptional Comfort and Service at Mercure Selangor Selayang

Mercure Selangor Selayang in Kuala Lumpur, Malaysia has received an impressive overall rating of 8.6 from satisfied customers. Guests have raved about the exceptional value for money, top-notch facilities, and impeccable cleanliness of the hotel. The convenient location has also been praised, making it easy for guests to explore the city. Furthermore, the staff performance has been rated highly, with guests commending the friendly and helpful service provided by the hotel's team. Experience unparalleled comfort and service at Mercure Selangor Selayang and make your stay in Kuala Lumpur a memorable one.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

15 mentions

Breakfast

5 mentions

Swimming Pool

3 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Hindi
  • Malay
  • Tamil
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Pool with view
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site
Mercure Restaurant
  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte

Location

No B-G -12, Dataran Emerald, Jalan PS 11, Prima Selayang, Batu Caves, Selayang, Kuala Lumpur, Malaysia, 68100
Excellent
Location

8.4

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    16.9 km
  • Kuala Lumpur International Airport (KUL)
    56.1 km
Public transportation
  • The Batu Caves Komuter Train Station
    3.6 km
  • Taman Wahyu
    4.1 km
Hospital or clinic
  • Hospital Selayang
    320 m
Convenience store
  • 7 Eleven
    240 m
Cash withdrawal
  • ATM
    420 m

What's nearby

Popular landmarks
  • Menara Kuala Lumpur
    11.8 km
  • Petronas Twin Towers
    11.8 km
  • Central Market
    12.0 km
  • KL Bird Park
    12.1 km
  • KLCC Park
    12.2 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    12.3 km
  • Aquaria KLCC
    12.3 km
  • Chinatown - Kuala Lumpur
    12.4 km
  • Jalan Alor
    12.6 km
  • Pavilion Kuala Lumpur
    12.7 km
Nearby landmarks
  • Hospital Selayang
    320 m
  • Pristine Women Medical Centre
    530 m
  • Klinik Seri Indah Taman Selayang Jaya
    690 m
  • Selayang Mall
    920 m
  • Casa Mila Pool
    1.2 km
  • Casa Venicia Lake
    1.3 km
  • Ninso
    1.3 km
  • Klinik Komuniti PPR Intan Baiduri
    1.3 km
  • Casa Venicia Swimming Pool
    1.4 km
  • Kolam Takungan Banjir Intan Baiduri
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Infant 2-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee220 MYR
  • Distance from city center16km
  • Travel time to airport (minutes)80
Extras
  • Breakfast charge (unless included in room price)48 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 120
  • Room voltage220
  • Year property opened2017
  • Most recent renovation2017
Parking
  • Daily parking fee3 MYR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Selangor Selayang from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.7
Facilities8.4
Location8.4
Service8.8
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (256)
8-9 Excellent (63)
7-8 Very Good (114)
6-7 Good (38)
<6 Below Expectation (51)
Time of the year
Mar - May (118)
Jun - Aug (98)
Sep - Nov (157)
Dec - Feb (149)

Show reviews that mention 

Showing 522 verified guest comments
12345
10.0
Exceptional
FARAH from Malaysia
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in October 2022

SecondTime Repeat. Nice & Clean Hotel”

Repeat Customer, Second time stay here, yes clean and tidy. Nice view, big space, nice bathroom Recommended Will repeat again But during my stay staff not inform me about parking redeem. So u guys Dont forget to redeem your parking during chrckout counter. Save rm16.

Reviewed October 22, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, our sincerest apology on the inconvenience you also had. Rest assured that we have looked into the matter and action have been taken accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded October 22, 2022
Mercure Selangor Selayang
9.6
Exceptional
Ahmad from Malaysia
Family with teens
Superior Room with 1 Double Bed
Stayed 1 night in January 2023

The best in the area”

Can never go wrong with the Mercure brand. Location is okay, not far from town but not within walking distance. Many eateries nearby. Room given was clean and fit for my purpose. Swimming pool is available but the water is cold due to indoor type of swimming pool. Breakfast was okay too. Nothing fancy. Book without doubt.

Reviewed January 02, 2023

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded January 03, 2023
Mercure Selangor Selayang
10.0
Exceptional
Masrur from Malaysia
Couple
Superior Room With 2 Single Beds
Stayed 1 night in May 2022

Hospital Visit”

My parents went for their hospital routine appointment and decided to stay here. The place looks exclusive and also provided with free parking. They even included a chiller in the room. The view was beautiful and the walk to hospital is about 500 metres.

Reviewed May 16, 2022

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Dear Encik Mursidi, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. We hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded May 25, 2022
Mercure Selangor Selayang
10.0
Exceptional
Amy from Malaysia
Family with young children
Superior Room With 2 Single Beds
Stayed 1 night in December 2022

Always my favourite hotel”

Just celebrate husband's birthday yesterday at Mercure. All perfect including the dinner meal from Meraki restaurant. Your no. 1 fan 😍😍

Reviewed December 20, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded December 21, 2022
Mercure Selangor Selayang
10.0
Exceptional
Ms from Myanmar
Solo traveler
Superior Room with 1 Double Bed
Stayed 2 nights in September 2022

Choose one of the best ”

First of all, the hospitality of staffs are excellent. Food, service and cleanliness are superb. It’s safe and sound, worth paying

Reviewed September 12, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded September 13, 2022
Mercure Selangor Selayang
10.0
Exceptional
lee from Malaysia
Couple
Superior Room With 2 Single Beds
Stayed 4 nights in November 2022

Best hotel in Selayang”

Room service will come everyday to clean. Staff were nice. I enjoy my stay here 😊

Reviewed December 13, 2022

See room deals

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded December 13, 2022
Mercure Selangor Selayang
10.0
Exceptional
Sivaraj from Malaysia
Family with teens
Superior Room With 2 Single Beds
Stayed 1 night in March 2022

Great Hospitality”

The staff are very friendly and accommodative where they willing to arrange a vegetarian breakfast for us. Room is clean and quiet except the first assigned room was having drain clog issue.

Reviewed July 31, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded August 01, 2022
Mercure Selangor Selayang
10.0
Exceptional
LEE from Malaysia
Business traveler
Superior Room With 2 Single Beds
Stayed 1 night in June 2022

Best service 👍🏻. Staffs frienly and helpful. Thanks. Will come again. ”

Nice location near Selayang hospital. Hotel Clean, comfortable, room big and staffs proffessinoal service.

Reviewed July 02, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded July 03, 2022
Mercure Selangor Selayang
10.0
Exceptional
NORSHAADAH from Malaysia
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in November 2022

The cleanest!”

Very clean, cozy, spacious, comfortable. Rooftop pool with infinity. Gym and play room also available.

Reviewed November 14, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded November 14, 2022
Mercure Selangor Selayang
10.0
Exceptional
Masashi from Malaysia
Business traveler
Superior Room With 2 Single Beds
Stayed 1 night in January 2021

Impressive ! ! ”

I was there for the early morning hospital appointment cause it’s right next to the building even can walk. (Selayang hospital issue is parking space) The reception Lady was very professional and kind. I ordered twin bed room. It was clean, neat, comfortable and the view from window was nice. I will stay again and highly recommend to all !

Reviewed January 08, 2021

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Dear Mr. Masashi, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded January 20, 2021
Mercure Selangor Selayang
10.0
Exceptional
Nur from Malaysia
Family with young children
Superior Room With 2 Single Beds
Stayed 1 night in May 2022

The best hotel”

Staff always take care of cleanliness . Change the wet mat and towels . I'm satisfied with this hotel in every aspect

Reviewed August 17, 2022

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Dear Valued Guest. We very much appreciate your positive comments regarding your stay with us at the Mercure Selangor Selayang! It is always a great pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded August 17, 2022
Mercure Selangor Selayang
10.0
Exceptional
FARAH from Malaysia
Family with young children
Superior Room with 1 Double Bed
Stayed 1 night in October 2022

NICE HOTEL, NICE ROOM, NICE FACILITIES”

really recommended such a nice hotel a big nice room complete basic facilities , hairdryer, jug kettle, laundary beg, refrigerator and iron. beautiful toilet with separate bathroom and toilet bowl

Reviewed October 13, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded October 14, 2022
Mercure Selangor Selayang
10.0
Exceptional
NORSHAADAH from Malaysia
Family with young children
Superior Room With 2 Single Beds
Stayed 1 night in January 2022

Cozy and Clean”

Room very cozy and clean eventhough view is just a UITM building. Had a great stay during weekend. Infinity pool well maintain even its not big but the view is satisfying! Will choose this hotel next time!

Reviewed January 09, 2022

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Dear Cik Norshaadah, Thank you for your kind reviews and we glad to know you enjoy your stayed with the cleanliness of our room and pool. We looking forward to welcome you back in near future. Sincerely, Daljit Gill General Manager

Responded January 17, 2022
Mercure Selangor Selayang
9.6
Exceptional
Siao from Malaysia
Solo traveler
Superior Room with 1 Double Bed
Stayed 4 nights in June 2022

Nice hotel, some areas for improvement”

Did not have a rubbish bin in the bathroom, and towel quality was inconsistent. Got some torn white bath towels on my 3rd day. Green policy was partially implemented, hung up bath towels were changed daily despite the notice that only towels on the floor will be changed. Very near Selayang Hospital and HUiTM. The room itself is nice, clean and comfy. Linen and bedding were of good quality. Wifi was fast.

Reviewed July 02, 2022

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Dear Valued Guest. Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daljit Gill General Manager

Responded July 02, 2022
Mercure Selangor Selayang
10.0
Exceptional
Ahmad from Malaysia
Family with teens
Superior Room with 1 Double Bed
Stayed 1 night in June 2022

A good business hotel”

A new hotel, a brand that is famous for its hospitality. Near to Selayang town for all your needs. In a quiet area. Parking is free too upon validation. Good to have a dip in its pool. Book without doubt.

Reviewed June 19, 2022

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Dear Mr Ahmad, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded June 30, 2022
Mercure Selangor Selayang
9.6
Exceptional
Diyanah from Malaysia
Family with teens
Superior Room With 2 Single Beds
Stayed 1 night in December 2022

Affordable in Selayang”

Apart from having KLCC view, it is the best spot for u if u were having event near Selayang. Except we had few issue with hotel card. We can’t enter our own room few minutes before checkout. And also uneven flooring. Overall, we’re satisfied with the hospitality given from hotel side.

Reviewed December 25, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive excellent positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do please be rest assured that we have also looked into the matters highlighted and action have been taken accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded December 27, 2022
Mercure Selangor Selayang
10.0
Exceptional
Alvin from Malaysia
Group
Superior Room With 2 Single Beds
Stayed 1 night in April 2022

Location is good”

Location is good as we wanted to go Selayang Hospital. Other than that, we just found that the room structure a bit odd. because the bathroom is facing to the bed

Reviewed September 01, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded September 02, 2022
Mercure Selangor Selayang
10.0
Exceptional
MOHAMAD from Malaysia
Family with young children
Superior Room With 2 Single Beds
Stayed 2 nights in December 2022

best for money”

cozy, comfort, nice at its best

Reviewed December 08, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded December 09, 2022
Mercure Selangor Selayang
9.6
Exceptional
Jegathisan from Malaysia
Family with young children
Superior Room With 2 Single Beds
Stayed 1 night in November 2022

Overall is good, satisfied.”

Stay for one night attending wedding at nearby Convention centre. Didn't fully enjoy the hotel facilities very much as rushing to wedding. Comeback at midnight. Nevertheless managed to check out the swimming pool early morning . Food is good as well. Pleasant stay.

Reviewed November 28, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive a very positive feedback from our valued guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded November 29, 2022
Mercure Selangor Selayang
10.0
Exceptional
Thiaghu from Malaysia
Solo traveler
Superior Room with 1 Double Bed
Stayed 1 night in March 2022

Great Hotel in Surroundings”

The hotel is clean and comfortable. Breakfast plenty choices. Will go again.

Reviewed July 04, 2022

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Dear Valued Guest, We very much appreciate your comments regarding your stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Responded July 04, 2022
Mercure Selangor Selayang
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