Mercure Shanghai Royalton
Free Wi-Fi

Mercure Shanghai Royalton

789 WUYI ROAD, New Hongqiao Commercial Center and Changning, Shanghai, China, 200051
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Superior Room with 1 King Bed Mercure Shanghai Royalton
Superior Room with 1 King Bed
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    Exterior view Mercure Shanghai Royalton
    Lobby Mercure Shanghai Royalton
    Lobby Mercure Shanghai Royalton
    Superior Room with 1 King Bed Mercure Shanghai Royalton
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     Mercure Shanghai Royalton

    Mercure Shanghai Royalton Reviews

    7.3
    Very good
    /10
    (377 reviews)See what guests said
    7.6
    Very good

    "Nice bed, and though not near to the train station, i love t..."

    Woo

    -

    September 30, 2016

    7.7
    Very good cleanliness

    Things you’ll love about Mercure Shanghai Royalton

    Things you'll love

    • 430 meters to public transportation

    • Located in heart of Shanghai

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.0
    See map
    Very good location
    Popular neighborhood
    Popular
    Nearby
  • Jade Buddha Temple4.36 km
  • Xintiandi5.9 km
  • Shanghai Museum6.01 km
  • People's Square6.16 km
  • Yu Yuan Garden7.61 km
  • The Bund (Wai Tan)7.82 km
  • Jin Mao Tower8.61 km
  • Oriental Pearl Tower8.72 km
  • Shanghai World Financial Center8.87 km
  • Shanghai Disneyland24.37 km
  • This property is in high demand!

    Last booked 1 hour ago

    Value for money7.6
    Distance to city center9km
    Location rating7.0
    Nearest airportShanghai Hongqiao International Airport (SHA)
    Distance to airport8.7 km

    Rooms available at Mercure Shanghai Royalton

    Family suite room
    Family suite room
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Family Room
    Superior Family Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Privilege Room With 1 King Bed
    Privilege Room With 1 King Bed
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Room With 2 Single Beds
    Superior Room With 2 Single Beds
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard room with 1 king bed
    Standard room with 1 king bed
    ...
    • Room size: 32 m²/344 ft²
    • No Windows view
    • 1 queen bed
    Enter dates to see prices
    Superior Room with 1 King Bed
    Superior Room with 1 King Bed
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    Enter dates to see prices
    Deluxe Room with 2 single beds
    Deluxe Room with 2 single beds
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 32 m²/344 ft²
    • Separate shower/bathtub
    Enter dates to see prices
    Standard Queen Room (No Window)
    Standard Queen Room (No Window)
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    Enter dates to see prices
    Have a question for Mercure Shanghai Royalton?

    What people love about Mercure Shanghai Royalton

    • 10.0
      Exceptional
      Breakfast

      "Later at the hotel, the staff offered us to upgrade our room to Deluxe + free breakfast for 5 days."

      Suryadi

      |

      April 30, 2018

    • 10.0
      Exceptional

      "Deluxe room was very good."

      Suryadi

      |

      April 30, 2018

    • 10.0
      Exceptional

      "King size bed was very comfortable."

      Suryadi

      |

      April 30, 2018

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    More about Mercure Shanghai Royalton

    More about Mercure Shanghai Royalton

    8.8
    Excellent

    "Overall the staff from reception till housekeeping all super..."

    norazah

    |

    January 7, 2017

    Read more reviews

    An overview

    Show less

    What they offer

    6.8
    Good

    "staff is very friendly."

    TAKEBAYASHI

    |

    November 14, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Da FengChe SiJia CaiGuan (LvZhou Mansion)
    150 m Chinese
    MeiLun Restaurant HuangGuan Ting
    200 m Chinese
    Shu Qian Chicken Pot (WuYi Road)
    310 m Chinese
    American cuisine
    American cuisine
    KFC (ZhangNing Longemont No.2)
    650 m American, Fast food
    KFC (ZhangNing)
    820 m American, Fast food
    Outback Steakhouse (Global Harbor)
    2.1 km American, Steakhouse
    Asian cuisine
    Asian cuisine
    Shun Long Nong Ji Guilin Rice Noddle
    130 m Asian
    BenJia Korean Restaurant (TianShan Road)
    490 m Asian, Korean
    Korean Restaurant (ZhangNing Road)
    660 m Asian, Korean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    The property will not provide single-use amenities including toothbrushes, combs, shower loofahs, nail files and shoe brushes as per the local regulations starting from July 1, 2019.
    In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

    Reviews of Mercure Shanghai Royalton from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (377)Booking.com Reviews (1088)
    7.3
    /
    10
    Cleanliness7.7
    Facilities7.1
    Location7.0
    Room comfort and quality7.1
    Service7.3
    Value for money7.6
    All languages
    All guests (377)
    All room types

    Show reviews that mention 

    Showing 204 verified guest comments
    12345
    7.6
    Very good
    gabriel from Singapore
    Business traveler
    Superior Room With 2 Single Beds
    Stayed 1 night in April 2019

    Decent hotel”

    Location can be difficult for taxis to find as it is block by another building. Can be confusing for vehicle. Room was decent size and relatively clean. Staff was helpful.

    Reviewed May 11, 2019
    10.0
    Exceptional
    Suryadi from Indonesia
    Business traveler
    Superior Room with 1 King Bed
    Stayed 5 nights in April 2018

    Extraordinary room”

    I booked Standard room through Agoda. Later at the hotel, the staff offered us to upgrade our room to Deluxe + free breakfast for 5 days. We only need to pay additional 200 something RMB. Deluxe room was very good. King size bed was very comfortable. Toilet also very good.

    Reviewed April 30, 2018

    Dear guest: thank you for choosing our hotel.Our hotel has been carrying out a cost-effective business policy.The guest room products recommended by our front desk are also the most favorable.Thank you for your appreciation of our room facilities and we will continue to work hard to maintain this high quality.Finally, all our staff are looking forward to your visit again.Best regards.

    Responded June 07, 2018
    Mercure Shanghai Royalton
    8.0
    Excellent
    Elizabeth from Hong Kong
    Solo traveler
    Superior Room With 2 Single Beds
    Stayed 5 nights in December 2016

    Nice stay”

    10mins walk to metro station Well-equipped hotel front desk staff dont know much english sadly we were areanged to the floor which was undergoing renovation and work and noise started early in the morning. quite disturbing

    Reviewed January 05, 2017
    6.4
    Good
    kee from Singapore
    Business traveler
    Superior Family Room
    Stayed 1 night in March 2019

    Good”

    Hotel is not far from MRT but its block by fence and have to walk a big round to get to it.

    Reviewed April 05, 2019
    7.2
    Very good
    kee from Singapore
    Business traveler
    Superior Room With 2 Single Beds
    Stayed 1 night in March 2019

    Very good”

    take a long time and walk to find the hotel.

    Reviewed April 05, 2019
    5.2
    Koichi from Japan
    Business traveler
    Superior Room with 1 King Bed
    Stayed 2 nights in February 2019

    Large and clean room but if you use this hotel only for sleep I recommend.”

    The room was very nice. Large size, clean, quiet, not only two bottle of water, free Coke and Sprite, self instant coffee and tea. Two points that I felt I am disappointed. 1. Away from street. It means you need to walk to catch main road outside. Also, there are fantastic shopping mall behind the hotel however, narrow and small road to/from hotel is closed may be because the Shanghai sports center is under construction. Right now, it seems landscaping stage and they put the barrier the street. That means you have to go round of the area. 2. Restaurant There are a western style restaurant and bar and that restaurant serves the breakfast. Quality was not good for me as I (walk in) need to pay 79RMB. Oh, no... There are one Japanese restaurant in hotel but their service is not appropriate. They don't look at the customer, so the customer need to call them several times to order something. Also, they'd better to learn what they should serve as order.

    Reviewed February 22, 2019
    8.4
    Excellent
    Taj from India
    Business traveler
    Superior Room With 2 Single Beds
    Stayed 3 nights in November 2017

    Excellent”

    Everything very good except, the shower mixer was very bad and the central AC was not switched on. The room inside was very hot. But then the manager advised to keep the room window open and sleep. Then it was fine.

    Reviewed November 27, 2017
    4.4
    MEI from Malaysia
    Business traveler
    Superior Room With 2 Single Beds
    Stayed 3 nights in November 2017

    Staff is rude and not helpful”

    Room was ok a bit old. Staff is not helpful and air conditioning not working. Tried to complain to the staff was informed it's what it is. 2nd nite complain again and a maintenance came and check it was better but he left the room rudely and never came back to explain what was wrong or if we are ok with the room. All in all disappointed with a hotel affliated with Accor.

    Reviewed November 12, 2017
    8.8
    Excellent
    norazah from Malaysia
    Family with young children
    Superior Room With 2 Single Beds
    Stayed 7 nights in December 2016

    Friendly staff, clean hotel near Metro station”

    I stayed at Mercure Royalton Shanghai for 8 nights till new year. The hotel clean as always Accor chain hotel looks like. Upon arrival, the registration went smooth, reception staff very friendly and welcoming, except the male Manager by the name of Kim quite unfriendly, hard to smile and quite rough. Overall the staff from reception till housekeeping all superb! Big Thank You to Mr Jay Li, he's the big asset for the hotel. I recommend this hotel as its clean, comfortable and near to Zhongshan Metro Station but must really know its short cut, take exit 8 nearer to get to the hotel. I will stay there again if happen to be in Shanghai in future.

    Reviewed January 07, 2017
    8.8
    Excellent
    Pearl from New Zealand
    Business traveler
    Superior Room with 1 King Bed
    Stayed 5 nights in April 2016

    Very convenient as there is a mini mall nextdoor”

    Very comfortable room and very good location as it it next to a mini mall with a Stsrbucks, modern western supermarket. Really easy to get a taxi or uber. Only gripe is that the Internet connection is very slow and unstable. Otherwise overall very enjoyable stay there and will definitely return.

    Reviewed April 19, 2016
    6.7
    Good
    YEOH from Malaysia
    Business traveler
    Superior Room with 1 King Bed
    Stayed 4 nights in November 2015

    Nice hotel for stay but location so so”

    Clean / comfort

    It is ok for a business trip hotel as the hotel look good and comfort to stay. Price is reasonable but location not very idea as it has to enter to stadium and difficult to get taxi. You need to walk outside . Wifi signal is very poor and not stable . Difficult to get connected and always drop line. Beside is the supermarket .

    Reviewed November 06, 2015
    8.0
    Excellent
    NATSUKI from Japan
    Business traveler
    Stayed 2 nights in December 2012

    Nice location, facility and service”

    convenient location

    It's not so old, located in very convenient place, good serivce and looked like European style facitlities. In one sense, it's not so near any MRT/Train station, but due to the total balance and price, I thin it should be suitable hotel than others which are near this area.

    Reviewed December 25, 2012
    8.7
    Excellent
    Maggie from Australia
    Group
    Stayed 4 nights in December 2011

    Lovely Hotel”

    Great food and service

    we went there in a large group to go to jaejoong fan meeting. the venue is right next to this hotel. bascially, many fans have booked this same holiday for the same reason ^^. the staffs were kind even though huge crowd was gathering outside the hotel many hours around the event. my room has great views overlooking the city. toilet was of good size. the breakfast buffet was great. there is about 15 minutes walk to the nearest station though. everything is pretty good except internet in the room isn't free. so many of us would go down to the lobby for free wifi. however, just like everywhere in china, most popular social networking sites are being blocked.. so, we cant access to twitter/fb and many blogs..

    Reviewed February 14, 2012
    8.0
    Excellent
    ANDREW from Australia
    Solo traveler
    Stayed 2 nights in January 2011

    Better than expected”

    Bed was comfortable.

    Room (non-smoking) was fine. Hotel was clean. In-room dining was fine. Staff responded promptly to requests. Concierge persisted to answer an enquiry despite limited English. Direct public transport from Pudong airport to nearest metro station a plus. Hotel is tall so can be seen but is, yes, a bit of a walk from the station. Cons (a minor one): heating is a luxury in the southern winter, but even so it took a night with the windows open to drop it from the very warm 30 deg. C it had been left at.

    Reviewed January 30, 2011
    9.7
    Exceptional
    Roland from Canada
    Couple
    Stayed 1 night in September 2010

    Royalton Hotel”

    very nice and upscale hotel
    didn't notice any

    The Royalton Hotel, located on Wuyi Road near Zongshan Park Metro station is a very classy and well appointed hotel. We were not disappointed by the amenities. While slightly high-end, we got an excellent price thru Agoda. We would definitely stay here again when we visit Shanghai. There are numerous restaurants to choose from right in the hotel, and the staff is very courteous and helpful. There is a tesco right outside the hotel, so buy your wine and drinks from here. There are also fitness centres right by the hotel, so keeping in shape is no hassle. I would not hesitate to recommend this hotel to anyone.

    Reviewed September 13, 2010
    8.7
    Excellent
    Rebecca from United Kingdom
    Couple
    Stayed 2 nights in May 2010

    Great place!”

    Value for money with agida, very helpful staff, excellent breakfast, big rooms, clean beds, tour company was very good
    location not great, drinks at the hotel could be more varied, spa was closed for renovation

    We booked this hotel last minute, after a previous hotel did not give us what we asked for. The royalton exceeded expectations. I would recommend this to anyone, even though the location is not that central for the bund, the staff and other services were fantastic. Pre-book the breakfast it's cheaper. I stayed two nights and wish I had booked more.The values for money was excellent.

    Reviewed May 21, 2010
    6.0
    Benjamin from Singapore
    Business traveler
    Stayed 4 nights in September 2018

    Above average”

    The surrounding is undergoing renovations at the moment causing some road closure and inconvenience for cars / taxi to get to the hotel. Its about a 12-15mins walk to the nearest Metro station which is alright. But for about the same price, you can probably get a more convenient hotel.

    Reviewed September 21, 2018

    Dear Valued Guest, Thank you very much for taking the time sharing your experiences regarding your most recent stay at Mercure Shanghai Royalton. We are extremely grateful for your time and efforts submitting your review, which helps us to improve our product and services. Please be advised that there are current renovations underway at the next door Gymnasium, carried out by the municipal department in Shanghai. As soon as these renovations are finished, we are certain that all guests are able to enjoy the beauty of our local area and do not face any difficulties entering our hotel area. In construction period produced inconvenience, noise and dust affect your rest, please allow me to express my sincerest apologies. Once again, we thank you for bringing your experiences to our attention and we sincerely hope to have the pleasure welcoming you here again another time. Sincerely,

    Responded January 28, 2019
    Mercure Shanghai Royalton
    7.2
    Very good
    Andrew from United Kingdom
    Solo traveler
    Standard room with 1 king bed
    Stayed 2 nights in April 2019

    Bedroom was clean but basic.Had no complaints and was good enough. ”

    Breakfast poor but small Japanese restaurant was nice and quite a good price.

    Reviewed April 11, 2019
    5.2
    Sarawut
    Business traveler
    Superior Room with 1 King Bed
    Stayed 4 nights in February 2019

    Location”

    Have to walk almost 1.0 Km from subway station, cannot smoke in room

    Reviewed March 04, 2019
    6.8
    Good
    TAKEBAYASHI from Japan
    Business traveler
    Standard room with 1 king bed
    Stayed 2 nights in November 2018

    access is not convinent..”

    stadium next to is under construction.. but staff is very friendly.

    Reviewed November 14, 2018

    Dear Guest, Thank you very much for taking the time sharing your experiences regarding your most recent stay at Mercure Shanghai Royalton. We are extremely grateful for your time and efforts submitting your review, which helps us to improve our product and services. Please be advised that there are current renovations underway at the next door Gymnasium, carried out by the municipal department in Shanghai. As soon as these renovations are finished, we are certain that all guests are able to enjoy the beauty of our local area and do not face any difficulties entering our hotel area. In construction period produced inconvenience, please allow me to express my sincerest apologies. Once again, we thank you for bringing your experiences to our attention and we sincerely hope to have the pleasure welcoming you here again another time. Sincerely,

    Responded January 25, 2019
    Mercure Shanghai Royalton
    12345
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    Mercure Shanghai Royalton
    |Very good 7.3
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    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • Jade Buddha Temple
    • West Yanan Road Metro Station is within 0.44 km