Mercure Shanghai Yu Garden
Newly renovated
Free Wi-Fi

Mercure Shanghai Yu Garden

No 789 East Fuxing Road Huangpu District Shanghai, People Square and South Bund Huangpu, Shanghai, China, 200010
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Superior King Size Bed - View Mercure Shanghai Yu Garden
Superior King Size Bed - View
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    Lobby Mercure Shanghai Yu Garden
    Lobby Mercure Shanghai Yu Garden
    Interior view Mercure Shanghai Yu Garden
    Deluxe Room 1 King Bed - Room plan Mercure Shanghai Yu Garden
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    Exterior view Mercure Shanghai Yu Garden

    Mercure Shanghai Yu Garden Reviews

    8.2
    Excellent
    /10
    (87 reviews)See what guests said
    9.6
    Exceptional

    "Location is great, walk distance to shopping mall for food &..."

    Gordon

    -

    December 15, 2018

    8.8
    Excellent cleanliness
    Recommended by 81% of guests

    Things you’ll love about Mercure Shanghai Yu Garden

    Things you'll love

    • 600 meters to public transportation

    • Located in heart of Shanghai

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Excellent
    Location
    8.2
    See map
    Excellent location - 670 meters from city center
    Popular neighborhood
    Popular
    Nearby
  • Yu Yuan Garden690 m
  • Xintiandi1.25 km
  • Shanghai Museum1.64 km
  • The Bund (Wai Tan)1.74 km
  • Jin Mao Tower1.88 km
  • People's Square1.9 km
  • Shanghai World Financial Center2.14 km
  • Oriental Pearl Tower2.27 km
  • Jade Buddha Temple4.62 km
  • Shanghai Disneyland18.26 km
  • Value for money8.3
    Distance to city center0 km
    Location rating8.2
    Nearest airportShanghai Hongqiao International Airport (SHA)
    Distance to airport15.8 km

    Rooms available at Mercure Shanghai Yu Garden

    Executive Room 1 King Bed
    Executive Room 1 King Bed
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room 1 King Bed
    Deluxe Room 1 King Bed
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room with 2 single beds
    Deluxe Room with 2 single beds
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior King Size Bed
    Superior King Size Bed
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Standard 1 King Bed
    Standard 1 King Bed
    ...
    • Room size: 26 m²/280 ft²
    • No Windows view
    • 1 king bed
    Enter dates to see prices
    Classic Room
    Classic Room
    ...
    • Shower
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    Deluxe Room
    Deluxe Room
    ...
    • Shower
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Shower
    Enter dates to see prices
    Deluxe Business Suite
    Deluxe Business Suite
    ...
    • Shower
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Shower
    Enter dates to see prices
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    More about Mercure Shanghai Yu Garden

    More about Mercure Shanghai Yu Garden

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    The property will not provide single-use amenities including toothbrushes, combs, shower loofahs, nail files and shoe brushes as per the local regulations starting from July 1, 2019.

    Reviews of Mercure Shanghai Yu Garden from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (87)Booking.com Reviews (59)
    8.2
    /
    10
    Cleanliness8.8
    Facilities7.8
    Location8.2
    Service8.3
    Value for money8.3
    All languages
    All guests (87)
    All room types
    Showing 37 verified guest comments
    12
    10.0
    Exceptional
    F
    Couple
    Deluxe Room with 2 single beds
    Stayed 8 nights in June 2019

    Definitely will choose this hotel if I ever gonna come to Shanghai again.”

    Two stations with were just 5 mins away from the hotel, it's not far. There is a shopping mall with many restaurants next to the hotel, but many of them close around 9.30pm. so if you ever came back late and couldn't find a place to eat, don't worry, there is a place with many types of food also not far away from the hotel, they open throughout the night. The staff was super friendly, that's really all I need. The laundry room was super useful. In terms of charging plugs, they have UK socket in the room, that's a plus for me. Not to mention they also have USB charging. In terms of the condition of the room, everything is in new condition and meet the standard of a 4 star hotel; TV and bathroom. Here is not so pleasant experience, every night i can hear showering from the room upstairs, obviously the noise was brief and happen only once per night, but I can hear it. It's not a big deal to me, but you guys have the right to know. Overall, I will definitely choose this hotel again.

    Reviewed June 14, 2019
    8.0
    Excellent
    Chew from Singapore
    Solo traveler
    Superior King Size Bed
    Stayed 2 nights in June 2019

    Pleasant Stay”

    Hotel to Metro is easy, just don't follow google map. A small mall opposite hotel which is convenient if you want to get some quick bites or snacks as there is a mart in the basement. 1 of the hotel staff is kind to get me a taxi for my trip to another area.

    Reviewed June 14, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely, Amanda Liu General Manager

    Responded June 14, 2019
    Mercure Shanghai Yu Garden
    7.6
    Very good
    Kitty from Hong Kong
    Solo traveler
    Superior King Size Bed
    Stayed 3 nights in June 2019

    Very good”

    Everything was fine except: I was so shocked that housekeeping staff cleaned my room when i have already pressed the Do not Disturb button. Front desk staff was not very polite as well.

    Reviewed June 13, 2019

    Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Shanghai Yu Garden. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. From your ratings I do understand that during your stay you have experienced challenges with Reception staff attitude and Housekeeping staff cleaned your room even you put DND button. I will strengthen the training and have addressed this to the all staff for making sure that we meet your expectations and needs better in the future. Once again, we thank you for staying with us and we are excited welcoming you back again soon and to make it right. Yours Sincerely Amanda Liu General Manager

    Responded June 14, 2019
    Mercure Shanghai Yu Garden
    8.4
    Excellent
    Mac from Philippines
    Solo traveler
    Standard 1 King Bed
    Stayed 2 nights in June 2019

    Good location and price! Modern looking hotel”

    The hotel looks modern and newly renovated. The rooms even has those Japanese type bidet. They provided the basic toiletries, slippers and laundry bag. The location of the hotel was great! There's a mall nearby, which has supermarket and a lot of restaurants and cafe including Starbucks, Dairy Queen, Coco Milk Tea and many more. The hotel is accessible via 2 Metro Station, Line 10 (Light Purple Line) Laoximen station take exit 6 and Yu Garden Station take exit 3. There's a nearby ICBC atm as well.

    Reviewed June 05, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely, Amanda Liu General Manager

    Responded June 06, 2019
    Mercure Shanghai Yu Garden
    8.4
    Excellent
    Randall from Malaysia
    Business traveler
    Deluxe Room with 2 single beds
    Stayed 3 nights in May 2019

    mosquitoes inside room”

    there were mosquitoes in room. Very disturbing during night sleep

    Reviewed June 04, 2019

    Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Shanghai Yu Garden. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Customer feedback has always been an integral part of our learning curve, understanding and catering to the needs of the esteemed guests. On this occasion an acceptable standard has clearly not been met, and we have not succeeded in meeting your expectations that the mosquitoes disturbing during night sleep. I have check the room and discussed this matter with our entire team and every effort will be made to ensure that similar incidents do not arise again in the future. I sincerely hope that this experience will not deter you from visiting us again and you will give us an opportunity to welcome you back to show you our hospitality. Sincerely, Amanda Liu General Manager

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    Mercure Shanghai Yu Garden
    7.6
    Very good
    Saow from Malaysia
    Couple
    Standard 1 King Bed
    Stayed 2 nights in May 2019

    It was a good stay”

    The main entrance is not exactly like how it is pictured! The main entrance is at side. The main entrance is actually a restaurant!

    Reviewed May 26, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely, General Manager Amanda Liu

    Responded May 27, 2019
    Mercure Shanghai Yu Garden
    8.0
    Excellent
    Kanchana from Sri Lanka
    Business traveler
    Standard 1 King Bed
    Stayed 4 nights in May 2019

    Nice hotel ”

    Great location very close to most places be it dining , shopping or to take a walk down the Bund. Absolutely amazing aroma entering the lobby.. clean hotel but breakfast is mediocre. Big spacious room/ toilet. Friendly staff. Will be back again

    Reviewed May 23, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Amanda Liu

    Responded May 23, 2019
    Mercure Shanghai Yu Garden
    10.0
    Exceptional
    Lee from Singapore
    Couple
    Standard 1 King Bed
    Stayed 2 nights in May 2019

    New clean and strategic location for tourists”

    New clean and strategic location for tourists

    Reviewed May 14, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Amanda Liu

    Responded May 14, 2019
    Mercure Shanghai Yu Garden
    6.4
    Good
    Michal from Poland
    Couple
    Superior King Size Bed
    Stayed 4 nights in May 2019

    Overpriced hotel”

    + Localization- near old town and underground (walk-in distance do river) Clean rooms Nice looking rooms and hotel reception - We booked superior room but there was no information that it has small window with no view (from room u can see only another rooms which are around 2-3 meters from your from, additional patio has covered roof so u want see sun from room). Poor breakfast (thankfully we take it only once) - for 4 star hotel with global brand we expected something much better - small crowded room , only few choices, plastic banana than real to eat :) ,l Small gym ( tiny room, few equipments, no sauna). For this price and compering to other 4* star hotels with global brand which we visited - we were really disappointed.

    Reviewed May 07, 2019
    9.2
    Exceptional
    Janet from Hong Kong
    Couple
    Deluxe Room 1 King Bed
    Stayed 2 nights in April 2019

    Good value & Good Locatjon ”

    Hotel isn’t close to train station for sure. I took taxi from Pudong airport around 220RMB. But the right opposite side of the hotel, is a big local mall with coffee shops n restaurants. Within 10mins walk, will arrive SH one of the famous sightseeing spot. Hotel outlook may not look that hippie, but inside is quite cool n new design. Clean n spacious . Will consider to stay if visit again.

    Reviewed April 25, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Amanda Liu

    Responded April 25, 2019
    Mercure Shanghai Yu Garden
    7.2
    Very good
    Chan from Singapore
    Solo traveler
    Deluxe Room 1 King Bed
    Stayed 3 nights in April 2019

    Very good”

    Would like to thank staff Candy for letting me check in early due to my early flight. Room was big and clean . Hotel is 10mins walk from MRT and walking distance to Yu Garden. Didn't use other facilities in the hotel so no other comments.

    Reviewed April 22, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Amanda Liu

    Responded April 23, 2019
    Mercure Shanghai Yu Garden
    6.0
    nickerson from Malaysia
    Couple
    Standard 1 King Bed
    Stayed 2 nights in March 2019

    Average”

    Overall, satisfactory

    Reviewed April 22, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely, General Manager Amanda Liu

    Responded April 22, 2019
    Mercure Shanghai Yu Garden
    8.0
    Excellent
    Pawita from Thailand
    Group
    Deluxe Room with 2 single beds
    Stayed 1 night in April 2019

    Opposite mall but the location in google is wrong”

    You should searching by the address

    Reviewed April 19, 2019

    Dear Guest, I thank you very much for your most recent stay at Mercure Shanghai Yu Garden and appreciate that you have taken the time sending us your review. From your ratings I do understand that during your stay you have experienced challenges with the hotel location wrong in google. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thanks for your comments again and we are excited welcoming you back again soon to make you 100% satisfaction. Sincerely, General Manager Amanda Liu

    Responded April 19, 2019
    Mercure Shanghai Yu Garden
    10.0
    Exceptional
    Po from Hong Kong
    Couple
    Standard 1 King Bed
    Stayed 3 nights in April 2019

    New and clean!”

    The hotel is very new and nicely renovated. Location is good, you can walk to the Yu Garden.

    Reviewed April 11, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Amanda Liu

    Responded April 11, 2019
    Mercure Shanghai Yu Garden
    9.2
    Exceptional
    Lee from Malaysia
    Business traveler
    Superior King Size Bed
    Stayed 2 nights in March 2019

    Never get disappointed ”

    Got a free upgrade to deluxe king room thanks to the helpful Vicky (front desk staff).Near and convinient to Yu garden and also a 10 minutes walk to Yu garden metro station.Rooms are huge with comfort beddings and clean.Will be my choice of stay when i return to shanghai near future.Not to forget there is a Domino’s pizza next to the hotel.It might not be those huge tall international hotel type but who cares as long as its clean convinient and comfy...I would give this hotel a 5 star...

    Reviewed March 26, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely, General Manager Amanda Liu

    Responded March 27, 2019
    Mercure Shanghai Yu Garden
    9.2
    Exceptional
    Mohd from Singapore
    Couple
    Superior King Size Bed
    Stayed 2 nights in March 2019

    Hotel is great!”

    The room was spacious..the facilities was great in the room..all of it was practical..smart lighting buttons..usb charging on both sides of bed..complimentry mini bar! And a place to do your laundry for free! Definitely will stay here again if we're coming to Shanghai in the future.. Thank you Mecure staff for the great service!

    Reviewed March 24, 2019

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Shanghai Yu Garden It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Amanda Liu

    Responded March 25, 2019
    Mercure Shanghai Yu Garden
    8.0
    Excellent
    Ai from Malaysia
    Business traveler
    Superior King Size Bed
    Stayed 4 nights in March 2019

    The Front desk people & duty manager & maintenance team attitude have to be improve”

    Good location, clean & new hotel. Overall, the staff is quite satisfied just 1-2 person have to improve their stress management & communication skill. My room aircond was broken on the 1st night requested the maintenance team to check but commented that it was unable to fix, have to improve the communication style, & sometimes it is rude!

    Reviewed March 22, 2019

    Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Shanghai Yu Garden. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. From your ratings I do understand that during your stay you have experienced challenges with staff communication skill. I have addressed this to the all staff for making sure that we meet your expectations and needs better in the future. Once again, we thank you for staying with us and we are excited welcoming you back again soon and to make it right. Yours Sincerely General Manager Amanda Liu

    Responded March 25, 2019
    Mercure Shanghai Yu Garden
    8.8
    Excellent
    Choon from Singapore
    Couple
    Deluxe Room 1 King Bed
    Stayed 2 nights in March 2019

    Good Choice”

    While there any many hotel in Shanghai, I selected Mercure Shanghai Yu Garden based on 3 criteria: 1. Last renovated in 2018, so all interior are newer compared to most hotel in Shanghai city centre 2. Location, while there is 600-700m away from subway station, they are walking distance to Yu Garden and within min taxi ride (<2km) from the rest of the area (Bund, XinTianDi, TianZiFang) I intend to visit 3. Price, while they are not the cheapest in Shanghai, I paid S$135/room/night, which to me is good value of money, given the location and the interior of the hotel

    Reviewed March 21, 2019

    Dear Guest I thank you very much for your most recent stay at Mercure Shanghai Yu Garden and appreciate that you have taken the time sending us your review. Great that you have enjoyed stay with us overall and that the hotel location. All ratings and constructive comments are very valuable for us in order to continue raising the bar of services. We are excited welcoming you back again in very near future. Sincerely, General Manager Amanda Liu

    Responded March 25, 2019
    Mercure Shanghai Yu Garden
    9.6
    Exceptional
    Chen from United States
    Group
    Standard 1 King Bed
    Stayed 3 nights in January 2019

    super nice staff”

    the general quality is beyond our expectation, especially Vicky who helped us check-in, her kindness, and warm greeting made our stays better. Thank you!

    Reviewed February 01, 2019

    Dear guest, in name of the entire team here at Mercure Shanghai Yu Garden, I would like to thank you for staying with us recently. We are very glad to understand you enjoyed your overall stay and sincerely hope we have the pleasure welcoming you here again. We wish you pleasant upcoming travels and all the best to you. Best regards

    Responded February 11, 2019
    Mercure Shanghai Yu Garden
    7.2
    Very good
    Hager from Canada
    Solo traveler
    Superior King Size Bed
    Stayed 1 night in January 2019

    Too noisy”

    Though I asked for a quiet room guests on my floor were irresponsible and didn't even dare to low their voices after midnight. In the morning the cleaning lady was shouting and knocked twice on my door though it was not even time to check out. When I opened the door she spoke only in Chinese and I had no idea what she was looking for. It wasn't the place in Shanghai to stay despite the high price. The only thing good is the location. The rest I could find a much better offer for the same if not less price.

    Reviewed January 31, 2019

    Dear guest, In name of the entire team here at Mercure Shanghai Yu Garden, I would like to use this opportunity to thank you for staying at our hotel. We value both positive and constructive comments as this always helps us to improve our product and services. Firstly, we are truly glad reading you enjoyed various aspects of our hotel, such as the fact you could walk to various places of interest. We indeed enjoy a very central location in downtown Shanghai. Your comments about our comfortable rooms and will most definitely be shared with our team. We always do our utmost best to provide the best possible services to our valued Guests and customer service is our top priority. We are thus disappointed reading your comments regarding our team of associates. Please be certain that your comments will be shared with our team during our upcoming meeting where we discuss all incoming reviews. Please accept my sincerest apologies for any inconvenience caused and we hope

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    Mercure Shanghai Yu Garden
    |Excellent 8.2
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    • Excellent location
    • Yu Yuan Garden
    • Laoximen Metro Station is within 0.61 km