Mercure Singapore Bugis
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Mercure Singapore Bugis

122 Middle Road 188973, Bugis, Singapore, Singapore, 188973
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Signature Room - Bed Mercure Singapore Bugis
Signature Room - Bed
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    Lobby Mercure Singapore Bugis
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    Interior view Mercure Singapore Bugis
    Executive Loft - Room plan Mercure Singapore Bugis
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    Lobby Mercure Singapore Bugis

    Guest reviews

    8.2
    Excellent
    /10
    (1231 reviews)See what guests said
    8.0
    Very good

    "Comfortable stay and love that the shopping mall (Bugis +) i..."

    Yee

    -

    January 2, 2019

    8.4
    Excellent cleanliness
    Recommended by 86% of guests

    Property highlights

    Things you'll love

    • 290 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Nearby
    Popular
  • Carrie K. Atelier70 m
  • Sri Krishnan Temple120 m
  • Kuan Yin Thong Hood Cho Temple140 m
  • New2U Thrift Shop150 m
  • St Joseph's Church150 m
  • Kwan Im Thong Hood Cho Temple170 m
  • Curiocity Gallery180 m
  • Xuanhua Art Gallery190 m
  • Singapore Souvenir Centre210 m
  • National Library230 m
  • This property is in high demand!

    Booked 61 times this week

    Value for money7.7
    Distance to city center1.18km
    Location rating9.0
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport16.3 km
    Select your room
    Signature Room
    Signature Room
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 queen bed
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    Signature Twin Room
    Signature Twin Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds
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    Executive Loft
    Executive Loft
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
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    Signature Loft
    Signature Loft
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 double bed
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    Superior King Bed
    Superior King Bed
    ...
    • Room size: 22 m²/237 ft²
    • City view
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    Superior Room with King Bed
    Superior Room with King Bed
    ...
    • Room size: 22 m²/237 ft²
    • 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Shower
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    Loft (Package)
    Loft (Package)
    ...
    • Non-smoking
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    Executive Loft Room
    Executive Loft Room
    ...
    • Non-smoking
    Enter dates to see prices
    Twin Room Signature Loft (Without Breakfast)
    Twin Room Signature Loft (Without Breakfast)
    ...
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      Have a question for Mercure Singapore Bugis?

      What people love about the property

      • 9.2
        Exceptional

        "The loft room was definitely a new and wonderful experience!"

        Muhammad F.

        |

        October 9, 2018

      • 9.2
        Exceptional

        "Good location, near to bugis street, mrt station."

        Kylla

        |

        January 5, 2019

      • 8.0
        Very good

        "Location is excellence as it is close to Bugis MRT station and shopping malls, Bugis plus & Junction."

        Hong S.

        |

        September 4, 2018

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      More about Mercure Singapore Bugis

      More about Mercure Singapore Bugis

      10.0
      Exceptional

      "Was impressed with the staff of the hotel."

      JAAFFARSIDDIQ

      |

      January 2, 2019

      An overview

      Show less

      What they offer

      10.0
      Exceptional

      "Everything was great."

      Jun

      |

      December 10, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      American cuisine
      American cuisine
      Froth Cafe
      240 m American, Asian, Cafe
      Jacks Place
      260 m American
      Steakout
      290 m American
      Asian cuisine
      Asian cuisine
      Gokul Vegetarian Restaurant
      140 m Asian, Indian, Malaysian
      Herbivore
      140 m Asian, Japanese, Sushi
      Taste
      200 m Asian, Chinese, International
      Chinese cuisine
      Chinese cuisine
      Hong Kong Dim Sum Cafe
      140 m Chinese
      Fu Lin Men
      230 m Chinese
      Honzen Cafe
      300 m Chinese, Vegetarian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (1231)Booking.com Reviews (2282)
      8.2
      /
      10
      Cleanliness8.4
      Facilities7.8
      Location9.0
      Service8.2
      Value for money7.7
      Provided by verified guests of Agoda
      All languages
      All guests (1231)
      All room types

      Show reviews that mention 

      Showing 451 verified guest comments
      12345
      8.0
      Excellent
      Beverly from Canada
      Solo traveler
      Signature Loft
      Stayed 3 nights in February 2019
      Nice location but I would look around”
      I chose the loft room thinking I would have more space- and paid more for it of course. The entranceway was essentially the bathroom. The shower toilet and sink were right there as I walked in the door. A terribly uncomfortable sofa bed sat in the tv area but kept trying to slide open as I sat on it. The ‘loft’ was so small that the bed was on the floor and I had to crawl in and out. Tall people (anyone more than 150 cm) should not choose this option. Breakfast was ok, but packed meaning that seats were at a premium and there were lineups at the two coffee machines and the egg station. The pool area was nice and relaxing with a view of the city. And the location in Bugis was excellent with shopping and restaurants readily available unless you tried to eat past 10 pm (then I got the 7-11). Staff were ok most of the time but a few were kind of surly and not welcoming. I would choose elsewhere next time and give careful consideration to staying in a Mercure again.
      Reviewed February 25, 2019
      Dear Beverly, Thank you for your review. I am very disappointed to receive this feedback. I am sorry your stay was not up to your expectations. I will review this with my management team and see where we can improve. We hope we can welcome you back so we can show you that this experience was a one off. Regards, Philip Wong General Manager
      Responded March 01, 2019
      Mercure Singapore Bugis
      8.4
      Excellent
      Terry from Australia
      Couple
      Signature Room
      Stayed 4 nights in February 2019
      Singapore 4 days”
      The apartments are quite small but they certainly fit a lot in them there was everything we needed whilst there use the handy phone in room as it is already set to use with mrt info cheap tickets to tourist info and other super handy info we didn’t know about this till our last day a bath mat would also of been handy but the staff organised one as soon as we brought to there attention
      Reviewed February 13, 2019
      Dear Terry, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager
      Responded February 15, 2019
      Mercure Singapore Bugis
      8.0
      Excellent
      Randy from Singapore
      Group
      Signature Loft
      Stayed 1 night in February 2019
      Very good”
      Only manage to check in after 3pm although check in time was 2pm
      Reviewed March 03, 2019
      Dear Randy, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be advised that your stay was during the full house period and we required more time to clean the rooms for our esteemed guests. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager
      Responded March 04, 2019
      Mercure Singapore Bugis
      8.8
      Excellent
      Daphne from Singapore
      Couple
      Signature Loft
      Stayed 1 night in February 2019
      Great location! ”
      The room is just nice for couple (2 person). There are 2 television sets in the LOFT concept room, before bedtime still can enjoy tv channels at the below level. Great location! Just 2 mins walk to Bugis+.
      Reviewed February 03, 2019
      Dear Daphne, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager
      Responded February 04, 2019
      Mercure Singapore Bugis
      8.4
      Excellent
      Aileen from Singapore
      Couple
      Signature Loft
      Stayed 1 night in January 2019
      Excellent”
      The staff were really pleasant to talk to, friendly and very attentive to our needs! They also gave us a cake for my boyfriend's birthday:) However, some things thing that could be improved was the cleanliness of the room - the table was dusty and there were some hairs on the stairs of the loft room we stayed in and also there was only one bath robe given which isn't a big deal but just something to note! Other than that, we really enjoyed our stay thank you!:)
      Reviewed January 27, 2019
      Dear Aileen, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager
      Responded January 29, 2019
      Mercure Singapore Bugis
      10.0
      Exceptional
      JAAFFARSIDDIQ from Singapore
      Family with young children
      Signature Loft
      Stayed 2 nights in December 2018
      Nice rooms, good location and great staff”
      Was impressed with the staff of the hotel. Accomodating and good customer service delivery. Rooms are nice and clean. Location of hotel is good and have good transport connectivity to places of interest and shopping area.
      Reviewed January 02, 2019
      Dear JAAFFARSIDDIQ, Thank you for your review. We appreciate your feedback and use it to encourage the staff. We hope to welcome you back! Thank you. Regards, Philip Wong General Manager
      Responded January 02, 2019
      Mercure Singapore Bugis
      8.0
      Excellent
      Rabindran from Australia
      Couple
      Signature Room
      Stayed 1 night in February 2019
      Very good”
      The Room was small. The wash basin is right near the bed and the toilet has glazed glass near the bed and is somewhat a “see through”! Both my wife and I were not very comfortable with this - the first time we encountered this in a Hotel! Besides this, the reception staff were very good and also the food served at Breakfast.
      Reviewed February 14, 2019
      Dear Rabindran, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have taken note of your feedback and will take it into consideration for our next renovation or refurbishment. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager
      Responded February 15, 2019
      Mercure Singapore Bugis
      4.8
      Yen from Singapore
      Couple
      Signature Twin Room
      Stayed 1 night in February 2019
      Acceptable”
      stayed @signature Twin room, location is Great, lots of eatery n shopping. However Room extremely small, unsble to open 2 luggages at the same time. bed not comfortable, bedsheet with stain, hair dryer on request only, no floor map. such room is GOOD for 1 day stay but definitely not for 2 days & above.
      Reviewed February 12, 2019
      Dear Yen, Thank you for your feedback. We hope we can welcome you back into one of our larger room types that will be more comfortable to your needs. Thank you again for your comments, we appreciate you taking the time to share your thoughts. See you next time! Regards, Philip Wong General Manager
      Responded February 12, 2019
      Mercure Singapore Bugis
      8.0
      Excellent
      Budiman from Indonesia
      Business traveler
      Signature Room
      Stayed 1 night in February 2019
      Good location, near Bugis MRT station .”
      Room size is just nice for me as i was alone and a nite stay . The Espresso machine is a plus and the infinity pool is great .
      Reviewed February 23, 2019
      Dear Budiman, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager
      Responded February 26, 2019
      Mercure Singapore Bugis
      8.4
      Excellent
      Vitriana from Indonesia
      Couple
      Signature Room
      Stayed 1 night in October 2018
      Perfect ”
      i’ve been stayed here for several time for same reasons; it’s cross bugis+ that has sephora and bonchon in it :) walking distance too to bugis mrt that now has linked to yellow line as well. it also took me to my office for just 20 mins away by walking. recommend to anyone who only need to stay during the night and spend the day mostly outside to explore the downtown of singapore.
      Reviewed October 08, 2018
      Dear Vitriana, Thank you for your review. We pride ourselves on delivering world class customer service and from the moment you arrive we are your home away from home. We are very happy to hear you enjoyed our service and facilities as well as convenient location. We would love to welcome you back in the near future. Regards, Philip Wong General Manager
      Responded October 08, 2018
      Mercure Singapore Bugis
      8.8
      Excellent
      Chew from Singapore
      Couple
      Signature Room
      Stayed 1 night in March 2018
      Fuss Free Hotel”
      Room was clean and comfortable. The view from the infinity pool isn't much to rave about, overseeing an old block of flats. Location is perfect for a trip to the nearby Bugis Village and the cheap shopping that it offers. Pretty much good food in the area too. Service was good. They sent a small birthday cake to the room when I indicated that I was celebrating my wife's birthday during booking.
      Reviewed October 01, 2018
      Dear Chew, Thank you for your review. We pride ourselves on delivering world class customer service and from the moment you arrive we are your home away from home. We are very happy to hear you enjoyed our service and facilities. We would love to welcome you back in the near future. Regards, Philip Wong General Manager
      Responded October 02, 2018
      Mercure Singapore Bugis
      9.6
      Exceptional
      HayMin from Malaysia
      Business traveler
      Signature Twin Room
      Stayed 4 nights in September 2018
      Friendly cust. service with great support in giving suggestion when we extending our stay”
      1. Twin bed room (bed frame) - insufficient walk space for a size twin bed room for 2 people. Hence, my both left and right legs now injured due hitting the sharpe corner of the bed frame. 2. Toiletries Supply I am frequent business traveler to Singapore every 2 weeks. Have been staying different hotel in the area Bugis. Some hotel grade star compare to Hotel Mercure can be lower but provides fantastic service with good toiletries as compare.
      Reviewed September 22, 2018
      Dear HayMin, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have taken note of your feedback and will take it into consideration for our next renovation or refurbishment. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager
      Responded September 24, 2018
      Mercure Singapore Bugis
      9.2
      Exceptional
      Andrew from Malaysia
      Solo traveler
      Signature Loft
      Stayed 2 nights in August 2018
      Good”
      Best loft experience but just one little comment on the CR door. The rest is excellent. Staff, just good. Coz to be competitive with other Singapore hotels. They must be all smiles and extremely accommodating.
      Reviewed September 18, 2018
      Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager
      Responded September 19, 2018
      Mercure Singapore Bugis
      6.0
      Lee from Malaysia
      Family with young children
      Signature Twin Room
      Stayed 2 nights in December 2018
      Room Very Small”
      Room Very Small , Toilet Beside Bed Only.
      Reviewed February 28, 2019
      Dear Lee, Thank you for your feedback. We hope we can welcome you back into one of our larger room types that will be more comfortable to your needs. Thank you again for your comments, we appreciate you taking the time to share your thoughts. See you next time! Regards, Philip Wong General Manager
      Responded March 01, 2019
      Mercure Singapore Bugis
      8.4
      Excellent
      Lingying from China
      Group
      Signature Twin Room
      Stayed 4 nights in February 2019
      Good location”
      Pros: Great location, 1min walk to MRT station. A lot of restaurants nearby. Cons: Room is really small.
      Reviewed February 14, 2019
      Dear Lingying, Thank you for your review. We pride ourselves on delivering world class customer service and from the moment you arrive we are your home away from home. We are very happy to hear you enjoyed our service and convenient location. We would love to welcome you back in the near future. Regards, Philip Wong General Manager
      Responded February 15, 2019
      Mercure Singapore Bugis
      8.8
      Excellent
      Kok from Singapore
      Family with young children
      Signature Loft
      Stayed 1 night in February 2019
      Excellent Hotel”
      Hotel sits at a strategic location with shopping centres with choices of restaurants to select and many local food stores nearby. Nearby to MRT station too.
      Reviewed February 11, 2019
      Dear Kok, Thank you for your fantastic review. We pride ourselves on delivering world class customer service and from the moment you arrive we are your home away from home. We are very happy to hear you enjoyed our service and strategic location. We would love to welcome you back in the near future. Regards, Philip Wong General Manager
      Responded February 12, 2019
      Mercure Singapore Bugis
      9.2
      Exceptional
      Sharon from Malaysia
      Group
      Signature Twin Room
      Stayed 2 nights in February 2019
      Surrounding with low cost shopping and open air local food court”
      If you are not looking for luxury items this is a good location for shopping and open air local food court
      Reviewed February 11, 2019
      10.0
      Exceptional
      Yunita
      Business traveler
      Signature Twin Room
      Stayed 1 night in January 2019
      Recommended Hotel”
      Stay here for 1 night for business trip. Hotel location is very convenient to shop around. I still manage to do some shopping after finish meeting and enjoy the night at casino. Room is very clean and staffs are very friendly. Very recommended.
      Reviewed January 21, 2019
      Dear Yunita, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager
      Responded January 22, 2019
      Mercure Singapore Bugis
      10.0
      Exceptional
      Genevieve from Singapore
      Couple
      Signature Room
      Stayed 1 night in December 2018
      A very pleasant stay. Facilities are awesome.”
      Good service from the staff at check in/ check out. Everything is stated in detail, a plus point for me. Room is clean and comfy, I’m surprised to see a phone for guidance especially for tourists and a weighing scale! Swimming + jacuzzi + gym, and towels provided as well! A good night’s scenery from the skydeck and a good place to just relax! A place that I don’t mind going again in the near future. Thank you!
      Reviewed December 24, 2018
      Dear Genevieve, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager
      Responded December 26, 2018
      Mercure Singapore Bugis
      10.0
      Exceptional
      Nicole from Singapore
      Couple
      Signature Loft
      Stayed 1 night in December 2018
      Cleanliness, tidiness and cosiness room”
      Convenient location (quite near to MRT station and shopping mall), staff very friendly, room very cleanliness and tidiness, very quiet and cosiness room but toilets quite small. Over all is good for couples staycation.... Recomended....
      Reviewed December 09, 2018
      Dear Nicole, Thank you so much for your detailed review of your recent stay with us. 10 points, fantastic! We appreciate you taking the time to write such thorough positive comments about our beautiful hotel and staff. Thank you again and we look forward to welcoming you back. Regards, Philip Wong General Manager
      Responded December 11, 2018
      Mercure Singapore Bugis
      12345
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      Mercure Singapore Bugis
      |Excellent 8.2
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      • Exceptional location
      • Battlebox
      • Bencoolen MRT Station is within 0.29 km