Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Stay for free if using existing bedding.Baby cot/crib available upon request
Must use an extra bedIf you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The safety and wellbeing of our guests is our highest priority. Mercure Singapore Bugis has increased our protocols in line with the guidelines issued by Singapore's Ministry of Health for the period of April 7, 2020 to June 1, 2020 (both dates inclusive). Our current in-house guests may remain in the hotel (for essential stays) until their check-out date. However, use of recreational facilities will be suspended during this period. This property can accept bookings from Singaporeans & Permanent Residents with legitimate reasons, essential workers and foreigners who are affected by travel restrictions. Property may request for supporting documents from guest to validate identity, travel itinerary and/or other relevant information. We will accept guest reservations from June 2, 2020. Please understand that this may change based on future guidance received from the Singapore government.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Great hotel in a great area”
You couldn't ask for a more convenient location, with Bugis MRT just a short walk away. There are nice malls nearby as well as Bugis Street, for more flea market-type shopping. There's a nice hawker center nearby as well. I stayed in a loft room, which was fun, but a bit difficult to get down the stairs with creaky knees first thing in the morning. The shower stall was just a bit too small too. I ended up shaving my legs in the sink because there was just not enough room to bend over in the shower stall. Towels and toiletries were nice. Everything was clean and free of mold. The hotel even provided a smart phone (which I didn't use since I have a Singapore phone). Breakfast was pretty good, though the chicken chipolata was very disappointing. I ended up eating away from the hotel whenever my work schedule allowed it. Lots of nice lounging areas all over the hotel. The pool looked nice though I didn't bring my swimsuit this trip. I do recommend the Mercure.
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Excellent customer service”
I had an excellent time in Mercure Singapore Bugis between 6 - 7 November 2016. The executive loft was clean and well designed, which my girlfriend and I had enjoyed very much. What made my stay even more memorable was that our stay came with privilege lounge access, and we were rendered with excellent service by Mercure's staff. Lastly, the morning breakfast buffet is excellent.
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Dear Adrian, Thank you so much for choosing our hotel when staying in Singapore. We hope to welcome you back again next time. Thank you again and see you then. Regards, Peter Chua Director of Operations
Very good”
Mercure Singapore Bugis is a satisfaction hotel for it class, if you're a solo business traveller. The hotel location is quite convenience, just opposite to Bugis Shopping Centre and Bugis Junction is just a walk thru the shopping centre, as well as Bugis MRT. The room is quite reasonable size for Singapore standard. The hotel lobby is another satisfied point, it has a very welcoming and pleasant scent as you walk in, not like other hotel in Singapore has a bad odor in the lobby area. However, would not shy of it recommendation and would definite like to come back to Mercure Singapore Bugis when the next Singapore trip.
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Dear Kenny, Thank you for your review. I am sorry your stay was not up to your expectations. I will review this with my management team and see where we can improve. We hope we can welcome you back so we can show you that this experience was a one off. Regards, Philip Wong General Manager
Little gem waiting to shine”
Disclaimer - During my stay, the higher floors, swimming pool and jacuzzi were not available, and the carpark was undergoing paint works as well, hence, my review of the facilities were based more on the room amenities instead. Having been away from Singapore for awhile, decided to book a weekend away from the hustle and bustle of the city to relax and unexpectedly came across Mecure Bugis which was due to open just after my arrival. Check in was a breeze and the counter staff (Mr Jay) was friendly and ever accommodating; done in less than 3 mins. I had booked the loft and was eager to compare it with another establishment which is popularly known for this set-up, and I am happy to report, I honestly preferred Mercure's loft. My review will be done as a comparison between the two. You step into an immediately wider walkway in Mercure's loft, neatly arranged amenities, tall windows which let in ample light, and high ceiling as you would expect of a loft layout. Everything was in a tidy and organised manner, and the sofa rolls out into a bed to laze about on the lower level. The shower and potty are located next to each other while the basin is opposite them. Moving upstairs, the bed was nice and soft that your body would sink into, with comfortable fluffy pillows to get a good night's sleep, there is another TV upstairs as well. Reading lights are installed should you be one of those needing an escape by delving into a good book before a night's rest. Overall, I'd say that it is a value for money stay, considering that everything is brand new, smells fresh and the location is good for foods, shopping or even travelling into town(Bugis MRT is 1 stop from City Hall to drop off and transit to Orchard). Thumbs up!
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Dear Benedict, Thank you so much for choosing our hotel when staying in Singapore. We hope to welcome you back again next time. Thank you again and see you then. Regards, Peter Chua Director of Operations
Friendly cust. service with great support in giving suggestion when we extending our stay”
1. Twin bed room (bed frame) - insufficient walk space for a size twin bed room for 2 people. Hence, my both left and right legs now injured due hitting the sharpe corner of the bed frame. 2. Toiletries Supply I am frequent business traveler to Singapore every 2 weeks. Have been staying different hotel in the area Bugis. Some hotel grade star compare to Hotel Mercure can be lower but provides fantastic service with good toiletries as compare.
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Dear HayMin, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have taken note of your feedback and will take it into consideration for our next renovation or refurbishment. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager
Exceptional”
We enjoyed the loft room a lot, inside the room bottled water and clean towels are provided. The rooftop garden has a very chill and relaxing ambiance, the pool is great too with Jacuzzi, yet it is preferred to have warmer water. There is a big mall and some hawkers centre located adjacent to the hotel, with Bencoolen and Bugis station within walking distance. One of our favourite restaurants Ya Kun is also located within a few minutes walk. We also enjoyed our time visiting the National Design Centre opposite the hotel, and we could quickly get back to rest after leaving the Centre at 11pm. We left our room at noon the second day, and there was no cleaning service provided on that day even though we turned off the do not disturb button. Except that, we really enjoyed our time in Mercure.
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Dear Lily, Thank you for your great review! We are very happy to read that you really enjoyed your stay. We hope to welcome you back again in the future. Regards, Philip Wong General Manager
BEST BUGIS HOTEL”
We booked for this hotel for 4 nights. We were celebrating our anniversary and had cake sent to us. Chloe, the receptionist bumped us to a loft type room. I gotta say, it’s such a great room. It’s clean and for singapore standards, it’s BIG. It’s all very exciting. They also refill toothbrush, shampoo, towels, linens daily. They have water available. Also note that they only service once per day. I wanted to request a clean up in the restroom (for trash—they only had one in the room) but this old man said they only said I can’t request that and we were trying to say it’s fine, but he continued to berate us. There was some complication with the breakfast and they let us have a free breakfast for that day. They also have great selection!!! It’s very strategic and close to Bugis+ and Bugis Junction. All in all, it was was amazing!
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Dear Darlene, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager
Favorite hotel in SG”
My favorite go to hotel when here on business or pleasure. Fairly affordable. Away from the craziness or ridiculous hotel costs on Orchard road. Right in the heart of Bugis with Bugis Junction, Bugis+ and Bugis Street as well as Bugis MRT all within minutes walk. One stop from Rochor and two to Little India. Great lobby that smells wonderful and will leave you wanting more hotels to smell this nice. Hotel room is small and clean, but manageable. Internet is fast and reliable. Breakfast is good if it’s in your budget. A note about this time specifically: housekeeping did a spectacularly bad job on two of our nights we stayed here this time. Took dirty towels but didn’t leave clean, and the second time they just forgot to clean it altogether. If the housekeeping gets better like it was last year then we will return. If the housekeeping gets worse then we may have to look for other options.
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Dear Eric, Thank you for your review and I am glad that we are your favorite hotel in Singapore. However, I am very disappointed to receive the feedback regarding our housekeeping. I am sorry your stay was not up to your expectations. I will review this with my management team and see where we can improve. We hope we can welcome you back so we can show you that this experience was a one off. Regards, Philip Wong General Manager
Really enjoyed my stay.”
My friend and I stayed here on a recent visit for 5 days, I really enjoyed my stay. The room was tiny but that is to be expected, and everyday it was cleaned to a high standard, the cleanliness is important when the room is so small. the only thing I didn't like was the toilet, its surrounded by frosted glass, which isn't great for privacy. the staff were terrific (apart from one bellboy asking for a tip when we left, we would always tip regardless, but I didn't like being asked) The open rooftop is great fora king in views, and I found the location to be excellent, me and my friend would always walk back to the hotel, the walk from Marina bay, china town and other locations are lovely, especially because Singapore is so clean. Just to add, we also stayed at Marina Bay Sands on this trip, and the Mercure is much better value for money.
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Dear Ritchie, Thank you for your feedback. We appreciate your comments and glad you chose our hotel when staying in Singapore. We noted your comments about the room allocated to you. We do have other traditional room styles that we will be happy to discuss further with you should you choose to stay with us again next time. I did also note that you thought our staff were friendly. Thank you and I will share this with the team. Thank you again and see you soon. Regards, Rhys Challenger General Manager
Great Hotel near Bugis+ Shopping Mall and Many Other Places of Interest in SG”
This hotel is very near Bugis+ Shopping Mall (5 min walk), Bugis MRT (10 min walk) and many other places of Interest in SG (Kwan Yin Temple, Bugis Street and etc.). The hotel room is also very clean and well maintained. Service Staff are also very friendly.
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Dear Junwei, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager
Great location with good service!”
had a good vacation staying at the Mercure Bugis, its excellent location close by the malls and food courts, the staff were friendly as well. Was upgraded to the Privilege floor and room offers Nespresso coffee which was a great touch of amenity. A small suggestion on the hairdryer, the fan noise is quite loud and not easy to use. Also the TV remote control is a bit dirty. I will recommend this hotel to others and would definitely choose to stay here again.
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Dear dana, Thank you for your review of your recent stay with us. We love to read positive comments which encourages the team. Thank you again and see you one day soon. Regards, Philip Wong General Manager
Love this creative hotel! ”
I absolutely loved my stay at the Mercure. I wish I could have stayed longer! The artwork throughout is so inspiring, and overall the hotel has such a great vibe. The staff was fantastic, and the room was clean and cozy... just right for my short stay. I would definitely stay here again on my next trip to Singapore!
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Short Stay within the City”
It is conveniently located near city centre, almost next to Bugis+, which is quite near to Bugis Junction and MRT station. As it is quite new, it is also clean and nice. Nice breakfast menu also. And they have really cool interiors and outdoor spaces on the dining floor and rooftop. But if you already experience staying at another Mercure hotel, this particular Mercure has quite smaller room than expected. Even though we had it upgraded to Loft type of room, which is a little bit bigger than the standard one. The layout on the lower floor is also a bit awkward, you come and meet the wash basin first, the shower and the toilet cubicle is separated by glass wall, and i have found difficulties to hang my bathrobe/clothes when i took shower as the hanger is on the outer side of the door. And as they put the TV under the stairway, it feels like it awkward to watch the TV but has no proper seating. I think it will be better if they put a small two-seater sofa to watch the TV on the lower floor, as the space is also adequate. The upper room is basically fits a Queen Bed, and still OK. I would recommend this hotel for business traveler, not really for a family stay.
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Dear Kartika, Thank you so much for choosing our hotel when staying in Singapore. We hope to welcome you back again next time. Thank you again and see you then. Regards, Peter Chua Director of Operations
Great Hotel”
Great location, nearby is bugis where you can go for shopping Also nearby are hawker places for foodies. Getting to and from the hotel is no problem as nearby are two mtr stations. Rooms are on the small side but it was adequate for two. Ameneties are complete. Plis for the hotel is the gym and pool. Overall a great stay, would definitely stay here again when in Singapore.
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Dear Frewin, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager
Good location ”
Hotel is in a good location, walking distance to Bugis station and a couple of malls. Was initially given a room facing a office building (very near, could see into the offices!) even though I requested for a room with unblocked view at check-in. But the reception staff was nice to change my room to one with a view (half blocked but much better) upon second request. Loft room is kinda small but enough for 2 occupants. Room is clean and modern looking. Pool and gym are kinda small. In-room dining is too expensive for the quality and quantity of food given - we made the mistake of ordering once, should have just gone down to surrounding eateries to get food. Within walking distance are some 24hrs local eateries.
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Dear Clarissa, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager
Great Location”
Location: Great location; walking distance to Bugis+, Bugis Junction, Bugis Village, and MRT station Bugis and Bras Basah. A number of hawker centers nearby! Great experience of local eats at very affordable price. Room: Hotel room is smaller than expected but still cozy. No blinds or partition to separate the sink/toilet area from the bedroom. No closet; available 4 hooks and hangers only. All basic necessities are catered for. Quite good for the price you pay. Service: Quite friendly and helpful. We needed quite a number of things - iron, iron board, bedroom slippers, fresh towels, etc. - all were catered for immediately when we called front desk/house keeping. Ambience: A collection of eclectic art pieces and decor. Love them as they provide a warm and cozy feeling.
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Dear michelle, Thank you so much for choosing our hotel when staying in Singapore. We hope to welcome you back again next time. Thank you again and see you then. Regards, Peter Chua Director of Operations
Location - Newly renovated hotel”
The location was near MRT -right behind of Bugis + and many food surrounding -The hotel breakfast was excellent. However the only withdraw was the room - its slighly smaller than the normal 3 stars rated hotel neary, especially the bathroom (as per photo in website) (not suitable for a bigger size people as you may feel cramp inside)- booked the room thru AGODA.com selecting room type with King Size Bed - arriving I think it look like normal Queen size bed or Super Single type -I do ask the hotel why such they only mention its the tecnical problem in the website and in fact that was just standard queen room. However the bed was comfortable & nice to sleep. Le Accor member only got the privillege if you directly book from Accor website. Overall was good as they letting us to check in earlier which is a bonus as we no need to come back hotel again in later time..
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Dear Yap, Thank you for your review. I am very disappointed to receive this feedback. I am sorry your stay was not up to your expectations. I will review this with my management team and see where we can improve. We hope we can welcome you back so we can show you that this experience was a one off. Regards, Rhys Challenger General Manager
Pleasant stay”
The loft room was definitely a new and wonderful experience! The room was gorgeous and has a sofa bed. Toilet door was without a lock and although the toilet screen had a privacy film on , our guests felt awkward to use the bathroom as you can still see their shadows from the outside. Location is fantastic, right next to Bugis Plus and Bugis Street. Tonnes of eateries nearby. Near to Bugis MRT station
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Dear Muhammad, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have taken note of your feedback and will take it into consideration for our next renovation or refurbishment. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager
Nice and best choice to stay in this hotel.”
I stayed in this hotel with my aunty. This hotel is beside Bugis Market, so I no worry at all when my aunty hungry or want to buy "oleh-oleh". It's near MRT station too. So, it's my alternative choice to stay in Singapore besides hotel in Orchard Road.
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An overall enjoyable stay ”
Mercure Bugis Singapore presents an ideal choice to stay in Bugis area of Singapore. Overall I had a good stay at the hotel just that one of the bookings was changed without prior notice.
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Dear Twang, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager