Mercure Singapore on Stevens

Orchard District, 28 Stevens Road, #01-02, Orchard, Singapore, Singapore, 257878 - See map
Free Wi-Fi
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Mercure Singapore on Stevens

"Overall experience was good, clean and friendly"

bremner - December 31, 2019
Deluxe Double Bed - Guestroom Mercure Singapore on Stevens
Lobby Mercure Singapore on Stevens
Interior view Mercure Singapore on Stevens
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See map
Popular landmarks
Gold Dust 660 m
Japan Creative Centre 670 m
3-Monkeys 690 m
The American Club Singapore 690 m
Embassy of the Philippines 710 m
Muddy Murphy’s 710 m
Wisma Atria Shopping Mall 710 m
Embassy of Japan 720 m
Ipanema World Music Bar 730 m
Delfi Orchard 740 m
Nearby landmarks
Singapore Botanic Gardens 1.39 km
National Orchid Garden 1.52 km
Orchard Road 1.69 km
Chinatown 3.99 km
Singapore Flyer 4.7 km
Sands Skypark Observation Deck 4.82 km
Cloud Forest 5.32 km
Gardens By The Bay East 5.4 km
Night Safari 10.82 km
Singapore Zoo 10.85 km
7.7

Very good

Location rating score

Inside city center
ParkingFREE
  • 750 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money8.1
Location rating7.7
Nearest airportSeletar Airport (XSP)
Distance to airport12.3 km

Rooms available at Mercure Singapore on Stevens

Privilege Double
Privilege Double
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Privilege Room Twin
Privilege Room Twin
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Privilege Suite
Privilege Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Deluxe 2 Single beds
Deluxe 2 Single beds
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Superior Room - 2 Single Beds
Superior Room - 2 Single Beds
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Deluxe Double Bed
Deluxe Double Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Superior Double Bed
Superior Double Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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SUITE Privilege Suite with 1 King Bed
SUITE Privilege Suite with 1 King Bed
...
  • Room size: 25 m²/269 ft²
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Suite Standard Standard
Suite Standard Standard
...
  • Shower
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room
room
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Mercure Singapore on Stevens?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Singapore on Stevens?

A stay at Mercure Singapore on Stevens also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Singapore on Stevens has a car park right on site for maximum convenience. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Mercure Singapore on Stevens?

Mercure Singapore on Stevens does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Mercure Singapore on Stevens

  • 8.8
    Excellent
    Cleanliness

    "Good location ,clean and comfortable"

    Nunnapas

    |

    July 3, 2019

  • 9.2
    Exceptional
    Breakfast

    "Love the breakfast lot of choices."

    Billy

    |

    February 15, 2020

  • 10.0
    Exceptional

    "Value for money.Highly recommended"

    Syamsul

    |

    December 3, 2018

Property ranking|Compared to 866 Singapore properties
See all rankings
Cleanliness score
8.8/10
Review score - United States
8.4/10
Service score
8.4/10
Value for money score
8.0/10
Better than
89
%
of Singapore properties
Better than
85
%
of Singapore properties
Better than
81
%
of Singapore properties
Better than
80
%
of Singapore properties
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Overall rating:
8.2
Excellent
1,152 reviews
Cleanliness
8.8
Facilities
8.3
Location
7.7
Read all reviews >
What travelers say they love:
The infinity pool is nice and relaxing.
Billy from Singapore
Couple
More about Mercure Singapore on Stevens

More about Mercure Singapore on Stevens

Ideal for fun and relaxation, Mercure Singapore on Stevens is located in the Orchard area of Singapore. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

Mercure Singapore on Stevens offers impeccable service and all the essential amenities to invigorate the weary traveler. For the comfort and convenience of guests, the property offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk.

The ambiance of Mercure Singapore on Stevens is reflected in every guestroom. closet, complimentary tea, towels, complimentary instant coffee, internet access – wireless are just some of the facilities that can be found throughout the property. The property's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Mercure Singapore on Stevens is an excellent choice for your stay in Singapore.

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Most talked about facilities

Housekeeping
34 mentions
Breakfast
17 mentions
Swimming Pool
13 mentions
Taxi
6 mentions

What they offer

8.0
Very good
Cleanliness

"Room and amenities were all very clean."

Eun

|

October 26, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Vegetarian

Restaurants on site

Winestone
Cuisine:Mediterranean
Menu:Buffet

Nearby restaurants

American cuisine
American cuisine
The Line
290 m American, Asian, Chinese
Tony Roma's
600 m American, Barbecue, Soups
Jamboree Bar & Cafe
710 m American, Grill
Asian cuisine
Asian cuisine
Rose Veranda
360 m Asian, Chinese, Japanese
Nadaman Japanese Restaurant
360 m Asian, Japanese, Sushi
Hua Ting Chinese Restaurant
600 m Asian, Chinese
Chinese cuisine
Chinese cuisine
The 2nd Floor
690 m Chinese
The Magic of Chongqing Hot Pot
730 m Chinese
Kam Boat Chinese Cuisine
750 m Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Mercure Singapore on Stevens from real guests

Provided by verified guests of Agoda
Agoda Reviews (1152)Booking.com Reviews (1052)
8.2
/
10
Cleanliness8.8
Facilities8.3
Location7.7
Service8.5
Value for money8.1
High score for Singapore
Rating
9+ Exceptional (139)
8-9 Excellent (70)
7-8 Very Good (75)
6-7 Good (20)
<6 Below Expectation (41)
Time of the year
Mar - May (56)
Jun - Aug (107)
Sep - Nov (93)
Dec - Feb (89)
Don't miss out!Users are booking a place in Singapore every 1 minutes on Agoda.com
All guests (1152)
All room types
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Show reviews that mention 

Showing 345 verified guest comments
12345
9.2
Exceptional
SEONG from Australia
Couple
Superior Double Bed
Stayed 1 night in March 2019

Excellent CBD location”

The property commands an excellent location, close to Scotts Rd and Orchard Road. Although on Stevens Rd, it is relatively quiet and serene. The room is very clean and smells fresh. The bed feels new and not saggy. We love the Papparich restaurant which is located next door, which offers great Malaysian hawker foods. We have no complaint about the Mercure on Stevens, especially the room rate this time around was relative fair for a 4 star property.

Reviewed March 20, 2019
9.2
Exceptional
Maria from Indonesia
Family with young children
Superior Double Bed
Stayed 3 nights in October 2018

Great Staff”

As soon as we came, one pretty young lady (forgot to ask her name) greet us with her warm smile. She asked us whether we stay at Mercure or Novotel because they’re side by side. She was very friendly and genuine especially to my 3yo daughter. While I did the check-in process, she made a flower from balloons for my daughter. She also greet us when we came back from our dinner outside and helped me with my bag while I was helping my daughter to get off from car. Big thumbs up for her 👍🏻 The other staff are also great. They respond to my messages, and provide me connecting rooms in a high floor like I requested. The room was clean, but it would be great if the cleaner also pay more attention to below parts of the bed. It’s a bit dusty. The pool also great. The water is clean with no chlorine smell. Overall, it’s a pleasant stay for me, my husband, daughter and my parents for 3 nights here. Thank you Mercure on Stevens.

Reviewed October 09, 2018
9.6
Exceptional
Winuse from Malaysia
Couple
Superior Double Bed
Stayed 2 nights in April 2018

Good stay in SIngapore”

It's a brand new hotel which next to Novotel. Staff was helpful during the check in and I got upgraded to Privilege Room. Room size is standard and the bed is comfortable. I am very satisfy with my 2 nights stay at Mercure on Stevens. There are many restaurant just right below the hotel. Definitely will come back when I visit to Singapore again.

Reviewed May 04, 2018
10.0
Exceptional
Thi from Vietnam
Solo traveler
Superior Double Bed
Stayed 2 nights in June 2018

Excellent stay!!”

It was very pleasant to stay in Mercure on Steven. The hotel is quite new. The pool is exceptional. They have many restaurants next to it so its very convenient if you are too lazy to go somewhere else. Another plus point is it is quite close to Orchard rd (less than 5 mins taxi drive, cost less than $5). Highly recommended for both group and solo traveler.

Reviewed June 30, 2018
9.2
Exceptional
Rashid from Bangladesh
Family with teens
Superior Double Bed
Stayed 3 nights in October 2018

In the world of technology, PEOPLE make the difference”

There is a saying, "In the world of technology, PEOPLE make the difference". That's the quote i thought about as i finished my stay Mercure. Mr. Benson, a wonderful gentleman who helped us in every way possible with my wheelchair bound dad, said "Please come visit again, if you come to Singapore, don't stay anywhere else". Facility: Great! you have nice pool lounge and gym area. 4 or 5 restaurants in the premise to suit your dining budget. A nice open snack shop where you can buy urgent things and i think it's 24 hour. Location: Not so good but they fully make it up by providing FREE shuttle service every half hour. So i can't complain much. Breakfast: Very good for the price, you have everything you can possibly ask for. People: About this i can write a book. I was amazed. Every request i made they tried and managed. Provided a disable friendly big room, even without me asking. Echoing Mr. Benson, my dad said on the way back, " Next time, let's not stay anywhere else..."

Reviewed October 09, 2018
8.8
Excellent
Steven from Australia
Business traveler
Superior Double Bed
Stayed 1 night in April 2018

New, Nice - reasonalbe business hotel”

Singapore hotels are never inexpensive, but once you get past that fact, Mercure Singapore is good value. The hotel is quite new and adjoins a similar Novotel Hotel in the same complex. There are 5-6 restaurant choices affiliated with the two tower complex with a range of cuisine choices. Seems a popular choice for Airlines crews (Emirates). Standard Room was quite small (typical for Singapore) but very efficient use of space. NO DESK. But wifi was v good, large lounge chair and bed allow for reasonable work space, along with lobby lounge area. Good business hotel.

Reviewed April 27, 2018
9.2
Exceptional
Jessica from Australia
Couple
Superior Double Bed
Stayed 2 nights in May 2019

Lovely new hotel near Orchard Road”

We enjoyed our stay in Mercure on Stevens Road. Wonderful shuttle service from the hotel to T Galleria. Room is nice and clean. The bed seems to be too high and no lotion available with the toiletries. But all else is excellent.

Reviewed May 29, 2019
9.6
Exceptional
Nur from Singapore
Couple
Superior Double Bed
Stayed 1 night in January 2019

Cosy, good breakfast and facilities ”

We had a cake specially prepared for our wedding anniversary, which was a very nice touch frm the guest services team. The room was clean, the bedsheets were very comfortable and we had access to the lap pool which was on the Mercure side as well as the infinity pool on the Novotel side too. The hotel is also surrounded by a few restaurants and bars. Shuttle bus services to Orchard are also made available daily. Super convenient!

Reviewed January 07, 2019
10.0
Exceptional
Mark from Australia
Solo traveler
Superior Double Bed
Stayed 2 nights in July 2018

Comfortable & Value for Money Stay”

Great rates on the days I stayed. On Stevens R.d just far enough from the hustle & bustle of the city, also has resturant & cafe option on site, food a little pricey but this is Singapore. Staff at this place is first class, love the friendly greetings from all staff from the front desk to room service, really makes you feel at home, keep up the good work.

Reviewed July 18, 2018
8.0
Excellent
Michael from Philippines
Business traveler
Superior Double Bed
Stayed 1 night in October 2019

Still one of my favorites in Singapore”

The Mercure at Stevens is still one of my go to hotels in Singapore because it is in a good location with good value for money. I would highly recommend the Mercure to anyone going to Singapore for business or vacation.

Reviewed November 04, 2019
9.2
Exceptional
Mivez from Philippines
Couple
Superior Double Bed
Stayed 2 nights in August 2018

What made my first so great”

It was my first time travelling out of country so I made sure I'd get the best hotel with cheaper price, and so I decided to book with Agoda. Checking in was fast. I spent not longer than 5 minutes and we were good to go in to our room. Check in should be at 2pm but we were made to check in an hour earlier since the room was ready when we got there. The hotel us quite far from famous tourist attractions but there is a bus stop just across the hotel in front of Raffles Girls School. Also, you can take taxi just in front of the hotel entrance, or take a Grab ride. Rooms were quite small but really clean. If you are a tourist and you spend most of your time outside, you wouldn't really mind the room size. I had a great time staying there. If I go back to Singapore, I would choose to stay here again.

Reviewed August 25, 2018
9.6
Exceptional
Kevin from Sri Lanka
Couple
Superior Double Bed
Stayed 3 nights in December 2017

Excellent Location”

We were transferred to Novotel for 3 nights from Mercure. Novotel is an excellent hotel in a great location. Short taxi ride away to the shopping percent of Orchard road. A few restaurants coming up around the hotel which would be great.

Reviewed January 02, 2018
10.0
Exceptional
Raymond from Indonesia
Couple
Superior Double Bed
Stayed 2 nights in August 2019

Great Facilities Hotel in Singapore”

It's not like many new Singapore Hotel that have little facilities ... this hotel have a great facilities. 24 hours gym with pool , Breakfast are great , room are clean and they provide shuttle from hotel to Orchard Rd every 20 minutes !

Reviewed August 26, 2020

Dear Raymond, Thank you for your wonderful review of Mercure Singapore on Stevens! I am truly delighted to learn that you had a great time with us and enjoyed all our facilities. On behalf of everyone here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Warm Regards, Kevin Bossino General Manager

Responded September 23, 2020
Mercure Singapore on Stevens
9.6
Exceptional
Sam from Singapore
Couple
Superior Double Bed
Stayed 1 night in December 2017

awesome first opening month”

Location is good, tucked behind orchard road, so not too noisy, but convenient to get to orchard rd with their shuttle service. Front desk and manager were polite, courteous and efficient. Mecure has 2 pools, 1 lap pool and 1 infinity pool, so that's great for us. It's very clean, since it's just opened. Room is a little small, but for the price it's fine. Neat and tidy,

Reviewed December 26, 2017
8.8
Excellent
Rhys from Australia
Couple
Superior Double Bed
Stayed 2 nights in August 2019

Very Good”

Fantastic Staff. several restaurants down stairs is continent Small room, not sure about the location not really walking distance to anywhere we went. . Singapore is so nice so it doesn't where you stay, so this was a good base for us. tip: in addition to Grab ride share app try ComfortDelGro (i did't discover this until leaving Singapore) the taxi's are good and cheap, but it was hard to hail one even at a taxi stand because they are all booked by people who knew about this app i guess :)

Reviewed September 15, 2019
8.8
Excellent
Toon from Singapore
Couple
Superior Double Bed
Stayed 1 night in December 2019

Comfortable stay at Mercure@Stevens”

We got their run-of-the-mill Superior rm which is about 193sqft. The room is clean and well-designed with its facilities. It has shower facility instead of bath. The double bed is high but comfortable with very thick mattress and lovely pillows. The air-con is adjustable and room has pool, small winding road and other condominiums. Its quiet. There is a 7eleven and various restaurants on-site (a stand-out feature for persons who like to dine in). Easily accessible with taxis and bus. About 15 to 20mins walk to orchard rd if u know the shortcuts..... Staff is efficient and polite. We requests for additional towels and bathrobe and it arrived promptly. Concierge and frontline desk service are impeccable too.

Reviewed December 08, 2019
8.8
Excellent
Kittiyakorn from Thailand
Business traveler
Superior Double Bed
Stayed 1 night in April 2018

Good hotel nice environment ”

Good hotel on Steven road 20 min Walk to Orchard road. New room and good service

Reviewed April 29, 2018
8.4
Excellent
Thachaphan from Thailand
Couple
Superior Double Bed
Stayed 3 nights in January 2019

Beautiful Hotel with reasonable price. ”

1 km to Stevens Station and 1.5 Km to Orchard station quite a good long distance can accept. The best of this hotel is On-Time Shuttle Bus

Reviewed January 28, 2019
8.4
Excellent
HayMin from Malaysia
Business traveler
Superior Double Bed
Stayed 2 nights in January 2019

Excellent”

It’s a walking distance from Steven MRT approx. 20mins. And, the hotel cleaning didn’t check the complementary mineral water (was already consumered by previous guest). However, very impressed with the Retaurant Windstone next to hotel, their vegetarian meal is fantastics.

Reviewed January 19, 2019
8.8
Excellent
Quynh from Vietnam
Couple
Superior Double Bed
Stayed 2 nights in August 2019

A bit far away from the centre”

The hotel is a little bit far from the centre but there are free buses provided by the hotel. The bus will pick you up at the hotel every 30 minutes and will drop you at a mall near Orchard road which i accidentally forget its name. The last pick up time back to the hotel is 21:00 or 21:30. If you wandering after that time, you will have to get back to the hotel by MRT or taxi. The hotel is about 10-minute-walk far from the MRT. It is not way too far but for me its a tragic to walk like that after a whole day walking. However, the staffs, bus drivers, room and cleanliness is way better than i expected. Thank you so much.

Reviewed August 31, 2020

Dear Quynh, Thank you for your review of Mercure Singapore on Stevens. It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of everyone here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Warm Regards, Kevin Bossino General Manager Mercure Singapore on Stevens

Responded September 23, 2020
Mercure Singapore on Stevens
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