Mercure Singapore on Stevens
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Mercure Singapore on Stevens

Orchard District, 28 Stevens Road, #01-02, Orchard, Singapore, Singapore, 257878
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Deluxe Double Bed - Room plan Mercure Singapore on Stevens
Deluxe Double Bed - Room plan
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    Lobby Mercure Singapore on Stevens
    Interior view Mercure Singapore on Stevens
    Bathroom Mercure Singapore on Stevens
    Deluxe Double Bed - Room plan Mercure Singapore on Stevens
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    Exterior view Mercure Singapore on Stevens

    Guest reviews

    8.3
    Excellent
    /10
    (653 reviews)See what guests said
    7.6
    Very good

    "Good location at the city."

    Katherine

    -

    December 16, 2018

    8.9
    Excellent cleanliness
    Recommended by 90% of guests

    Property highlights

    Things you'll love

    • 770 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Very good
    Location
    7.6
    See map
    Very good location - Inside city center
    Nearby
    Popular
  • Gold Dust660 m
  • Japan Creative Centre670 m
  • 3-Monkeys690 m
  • Embassy of the Philippines710 m
  • Muddy Murphy’s710 m
  • Wisma Atria Shopping Mall710 m
  • Embassy of Japan720 m
  • Ipanema World Music Bar730 m
  • Delfi Orchard740 m
  • Downunder Bar740 m
  • This property is in high demand!

    Booked 87 times this week | 21 travelers are looking at this property right now

    Value for money8.1
    Location rating7.6
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport18.5 km
    Select your room
    Privilege Double
    Privilege Double
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Privilege Room Twin
    Privilege Room Twin
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Privilege Suite
    Privilege Suite
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe 2 Single beds
    Deluxe 2 Single beds
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Room - 2 Single Beds
    Superior Room - 2 Single Beds
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Double Bed
    Deluxe Double Bed
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Double Bed
    Superior Double Bed
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Suite Premier
    Suite Premier
    ...
    • Room size: 34 m²/366 ft²
    Enter dates to see prices
    Suite Premier
    Suite Premier
    ...
    • Room size: 48 m²/517 ft²
    Enter dates to see prices
    Double Or Twin Premier
    Double Or Twin Premier
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices

    What people love about the property

    • 9.2
      Exceptional

      "Facility: Great!"

      Rashid U.

      |

      October 9, 2018

    • 9.2
      Exceptional

      "You have nice pool lounge and gym area."

      Rashid U.

      |

      October 9, 2018

    • 6.4
      Good

      "Facilities are decent."

      Weiying

      |

      January 2, 2019

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    More about Mercure Singapore on Stevens

    More about Mercure Singapore on Stevens

    5.6
    Review score

    "Front desk staff are very friendly and accomodating."

    Mark A.

    |

    January 6, 2019

    An overview

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    What they offer

    8.4
    Excellent

    "Nice Hotel"

    mukhtar

    |

    January 3, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    The Line
    290 m American, Asian, Chinese
    Tony Roma's
    600 m American, Barbecue, Soups
    Jamboree Bar & Cafe
    710 m American, Grill
    Asian cuisine
    Asian cuisine
    Rose Veranda
    360 m Asian, Chinese, Japanese
    Nadaman Japanese Restaurant
    360 m Asian, Japanese, Sushi
    Hua Ting Chinese Restaurant
    600 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    The 2nd Floor
    690 m Chinese
    The Magic of Chongqing Hot Pot
    730 m Chinese
    Kam Boat Chinese Cuisine
    750 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (653)Booking.com Reviews (890)
    8.3
    /
    10
    Cleanliness8.9
    Facilities8.3
    Location7.6
    Service8.6
    Value for money8.1
    Provided by verified guests of Agoda
    All languages
    All guests (653)
    All room types

    Show reviews that mention 

    Showing 194 verified guest comments
    12345
    4.0
    Luqman from Malaysia
    Couple
    Superior Double Bed
    Stayed 3 nights in February 2019
    Very small room hotel in isolated location”
    The hotel is located in an isolated location surrounded by residential buildings. There are no mall, shop, restaurant or any interesting activity to do within walking distance, even the nearest MRT is 1km away. They only provide shuttle bus to a nearest mall on Scotts Road but at limited time and frequency. Room is too small not worth the price they are charging. The already limited space in the room comes with uncarpeted floor, they chose to install an unappealing plastic fake wood floor. Weirdly the toilet is installed too high from the floor your feet will be hanging in the air, maybe easier for them to clean the bathroom floor. Shower space is very narrow about 3 feet wide only. The only thing I like is the hotel has 2 large swimming pools but too bad there is no changing room, shower or a sauna by the pool, or if there are they are just hard to locate. They should consider lowering the price to better suit their offering and room size.
    Reviewed March 04, 2019
    Dear Luqman, Thank you for your review of Mercure Singapore on Stevens. I regret to learn that you did not fully enjoy your recent stay with us. Please rest assured that your feedback has been shared with our Department Heads for further review and constructive action. On your next visit, I would like to recommend that you try out our sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We shall strive to ensure that a room according to your preferences is arranged for you. I am truly disappointed to learn that we have not left you with a positive final impression of the hotel. I sincerely hope that this experience does not keep you from staying with us again as we hope to welcome you back to Mercure Singapore on Stevens. Warm Regards, General Manager Mercure Singapore on Stevens
    Show more
    Mercure Singapore on Stevens
    8.4
    Excellent
    HayMin from Malaysia
    Business traveler
    Superior Double Bed
    Stayed 2 nights in January 2019
    Excellent”
    It’s a walking distance from Steven MRT approx. 20mins. And, the hotel cleaning didn’t check the complementary mineral water (was already consumered by previous guest). However, very impressed with the Retaurant Windstone next to hotel, their vegetarian meal is fantastics.
    Reviewed January 19, 2019
    8.4
    Excellent
    Jacky from Malaysia
    Couple
    Superior Double Bed
    Stayed 1 night in December 2018
    Modern hotel and close to town”
    New hotel and close to orchard road. Hotel provide shuttle bus from hotel to T Galleries and back to hotel too. A plus point. Overall the room is good and clean. But that day I booking 2person stayed however when get the room only provide 1 set amenities. Need to request from housekeeping.
    Reviewed January 09, 2019
    9.6
    Exceptional
    Nur from Singapore
    Couple
    Superior Double Bed
    Stayed 1 night in January 2019
    Cosy, good breakfast and facilities ”
    We had a cake specially prepared for our wedding anniversary, which was a very nice touch frm the guest services team. The room was clean, the bedsheets were very comfortable and we had access to the lap pool which was on the Mercure side as well as the infinity pool on the Novotel side too. The hotel is also surrounded by a few restaurants and bars. Shuttle bus services to Orchard are also made available daily. Super convenient!
    Reviewed January 07, 2019
    9.2
    Exceptional
    KOK from Malaysia
    Business traveler
    Superior Room - 2 Single Beds
    Stayed 2 nights in February 2019
    Nice room and clean”
    location is slight odd whereby it has no other shop surrounding the area.
    Reviewed February 22, 2019
    8.0
    Excellent
    Gurmit from Singapore
    Couple
    Superior Double Bed
    Stayed 1 night in November 2018
    Relaxing Choice for Staycation”
    Relaxing for staycation. Breakfast choices was good and unique. Room service menu abit overpriced, but restaurant Papparich provides a more affordable option. Room was clean and comfortable. My partner and I would stay here again.
    Reviewed November 08, 2018
    8.4
    Excellent
    Danny from Indonesia
    Family with young children
    Superior Room - 2 Single Beds
    Stayed 1 night in October 2018
    Its okay”
    The room is too small, we barelay cannot move anywhere, the infinite pool is okay, shuttle bus to orchard its okay and ontime. Overall its okay spending te night in mercure, altough the room is to small
    Reviewed October 27, 2018
    9.2
    Exceptional
    Maria from Indonesia
    Family with young children
    Superior Double Bed
    Stayed 3 nights in October 2018
    Great Staff”
    As soon as we came, one pretty young lady (forgot to ask her name) greet us with her warm smile. She asked us whether we stay at Mercure or Novotel because they’re side by side. She was very friendly and genuine especially to my 3yo daughter. While I did the check-in process, she made a flower from balloons for my daughter. She also greet us when we came back from our dinner outside and helped me with my bag while I was helping my daughter to get off from car. Big thumbs up for her 👍🏻 The other staff are also great. They respond to my messages, and provide me connecting rooms in a high floor like I requested. The room was clean, but it would be great if the cleaner also pay more attention to below parts of the bed. It’s a bit dusty. The pool also great. The water is clean with no chlorine smell. Overall, it’s a pleasant stay for me, my husband, daughter and my parents for 3 nights here. Thank you Mercure on Stevens.
    Reviewed October 09, 2018
    8.8
    Excellent
    teck from Malaysia
    Solo traveler
    Superior Double Bed
    Stayed 1 night in September 2018
    Excellent!”
    What I wanna say here is that the staff are really caring and proactive. Kudos to the team (From Concierge staff to Restaurant staff to the taxi arrangement staff) !! Proactive & Caring - the staff overheard something from the guest's conversation and act on it before the guest approached them. They inform you how long is the next Taxi will be here to pick you up, and etc. Selections of restaurant in the area. Free shuttle Bus service. 25mins nice walk to Far East Plaza in Orchard road.
    Reviewed October 01, 2018
    8.8
    Excellent
    Rym from Saudi Arabia
    Solo traveler
    Superior Double Bed
    Stayed 4 nights in February 2019
    Good choice ”
    The location is in good area, far from the down town but clean quite nice area
    Reviewed March 01, 2019
    6.4
    Good
    Paa from Malaysia
    Business traveler
    Superior Double Bed
    Stayed 1 night in February 2019
    good size”
    ok location
    Reviewed February 24, 2019
    8.0
    Excellent
    TENG from Malaysia
    Business traveler
    Deluxe 2 Single beds
    Stayed 1 night in February 2019
    Clean hotel”
    Clean and comfort
    Reviewed February 17, 2019
    9.2
    Exceptional
    Calvin from Malaysia
    Couple
    Superior Double Bed
    Stayed 1 night in February 2019
    Cosy room. ”
    Everything works out fine. Good to stay.
    Reviewed February 15, 2019
    8.8
    Excellent
    Albert from Philippines
    Business traveler
    Superior Double Bed
    Stayed 1 night in January 2019
    Excellent”
    love the rests beside the hotel. The shuttle service makes it convenient to go to the center.
    Reviewed February 10, 2019
    4.8
    ng from Singapore
    Couple
    Superior Double Bed
    Stayed 1 night in December 2018
    room advertised does not tally with actual room”
    front desk (check-in) - does not know how to justify when allocating room operator - does not know how to handle the situation professionally marketing - false details advertised value for money - consider expensive for the location room advertised with a balcony which totally not true, the entire hotel does not have any room with a balcony. we were check-in to a room whereby forced and many struggles are needed to open the main door. the toilet door lock is faulty too and we were provided with a connecting room. we called the operator who suggested their technician to pop by for repair which we think it's ridiculous. we don't wish to have a technician in the room for the fact that we just checked in although we insist to change to another room. after much negotiation, she transferred us to the reception who finally offered to change us to another room.
    Reviewed December 21, 2018
    Dear ng, Thank you for your review of Mercure Singapore on Stevens. I regret to learn that you were not fully satisfied with your recent stay with us. Please rest assured that your feedback has been shared with our Department Heads for further review and constructive action. I am truly disappointed to learn that we have not left you with a positive final impression of the hotel. I sincerely hope that this experience does not keep you from staying with us again as we hope to welcome you back to Mercure Singapore on Stevens. Warm Regards, General Manager Mercure Singapore on Stevens
    Responded January 13, 2019
    Mercure Singapore on Stevens
    8.4
    Excellent
    weiwei from Singapore
    Couple
    Superior Double Bed
    Stayed 1 night in July 2018
    Can be cheaper ”
    Paid about S$220 for a stay, will come again if its about $150+-. Saw some hairs under the bed and under the small table. Location was not very good but there were many restaurants here. Room was quite small. Staffs were friendly. Wifi is strong.
    Reviewed August 09, 2018
    10.0
    Exceptional
    Mark from Australia
    Solo traveler
    Superior Double Bed
    Stayed 2 nights in July 2018
    Comfortable & Value for Money Stay”
    Great rates on the days I stayed. On Stevens R.d just far enough from the hustle & bustle of the city, also has resturant & cafe option on site, food a little pricey but this is Singapore. Staff at this place is first class, love the friendly greetings from all staff from the front desk to room service, really makes you feel at home, keep up the good work.
    Reviewed July 18, 2018
    8.4
    Excellent
    Trevor from Ireland
    Business traveler
    Superior Room - 2 Single Beds
    Stayed 5 nights in June 2018
    Excellent”
    Quite a lot of noise from tour groups in the corridor - room was close to lift late into the night making noise. Also one drunk tourist banging on door and shouting at midnight for 15 mins before anything was done. Rooms spotless but similar size to Yotel rooms which are a bit cheaper
    Reviewed July 10, 2018
    8.0
    Excellent
    Michael from Philippines
    Business traveler
    Superior Double Bed
    Stayed 2 nights in March 2018
    Fantastic Value! Excellent Location!”
    Third time in this property and I would go back again. It is very clean and it is still brand new condition. I always get a good night's sleep too since it is in a quiet side of Orchard. Fantastic Value!
    Reviewed June 23, 2018
    8.0
    Excellent
    Michael from Philippines
    Business traveler
    Superior Double Bed
    Stayed 2 nights in April 2018
    Third time to stay and I am liking it all the time.”
    Price value is great. Brand new hotel in a good location. Unfortunately room size is about 18-20sqm so it is a bit tight. It has limited facilities but it is all great.Perfect for business travellers.
    Reviewed June 23, 2018
    12345
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    Mercure Singapore on Stevens
    |Excellent 8.3
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    • Very good location
    • Orchard Road
    • Stevens MRT Station is within 0.77 km