best service/ cozy room/ good location”

I looked over all the hotels for more than 3 hours and eventually I chose it, and it is my best experience ever! If you the kind of person who wants to live in a modern place but doesn't like the decoration to be too luxurious, this is the right place. I feel very comfortable with the decoration and arrangement in the room. And the bus stop is just next to it The breakfast includes various choices including noodles, breads.. even the soybean milk. The gym is clean and facility is enough. But too bad I still don't have the time to experience the pool...:( Finally, really thanks to the staff to provide us the surprise for the birthday. It's not only the best experience for me, it also surprise my boyfriend and we will remember the day :)

From 1 night to an extended stay”

Love that this is a new hotel and facilities are great. The cafe at the lobby was a nice touch, having PappRich next door was convenient. Room is clean and well maintained (prolly just want to check if the standing lights are working too) and your front desk staff/operator are friendly and helpful. Had to extend my stay and the process was smooth. Will be coming back!

Great Facilities Hotel in Singapore”

It's not like many new Singapore Hotel that have little facilities ... this hotel have a great facilities. 24 hours gym with pool , Breakfast are great , room are clean and they provide shuttle from hotel to Orchard Rd every 20 minutes !

Supreme comfort”

Super comfortable bed, quiet room, spectacular views, and way more cozy than hotels normally are. The staff was so friendly and gave us a stellar experience. Will definitely be back. Thank you!

Great new hotel .... perfect for business or if on holiday”

My first time staying at this hotel ... I really liked the location (pretty central). The regular free hotel shuttle service, the choice of bars and restaurants downstairs. Really nice ... and I will certainly return to stay here again in future.

Cosy, good breakfast and facilities ”

We had a cake specially prepared for our wedding anniversary, which was a very nice touch frm the guest services team. The room was clean, the bedsheets were very comfortable and we had access to the lap pool which was on the Mercure side as well as the infinity pool on the Novotel side too. The hotel is also surrounded by a few restaurants and bars. Shuttle bus services to Orchard are also made available daily. Super convenient!

Nice quiet hotel”

Quiet and comfy. A little far from amenities, but there's a hotel shuttle to Orchard road. Rooms are a little small, but very clean. Will stay here again in future.

clean comfy and value for money!”

room was small, travellers with multiple luggages may find it slightly cramped but it was perfect for staycations. clean and modern.

Perfect Staycation”

From check-in to check-out, the staff was very accommodating. Very kind and considerate to our needs and requests. We were really treated as guest of the day. Dash who checked us in was so sweet and exemplified great customer service. Ash, the Duty Manager, attended you our needs including a special bag of spicy potato chips he brought to our room knowing that we really liked it when we had snacks at the lounge. Will definitely recommend your hotel.

Exceptional”

Love the hotel its abit away from orchard but the rooms are bigger than usual hotels and staff was friendly there is a lobby area that you can have meetings in that is attach to the lobby cafe so for business that helps

2nd stay here!”

Love the place, love the staff - always so helpful and location is superb. Plenty of restos if you don't feel like going out!

Business”

Good hotel, clean, good staff, nice response, good with agoda for book

Great”

Great n Nice place to stay.Hope to have more place to go under your free shuttle bus..

Great staff, wonderful facilities, clean and comfy rooms”

First stay at this hotel. A huge tick for comfort and loved the fact it has a PappaRich right next door so if Malaysian cuisine is your thing for brekkie, lunch and dinner, this is handy. It's not close to an MRT and at least 1km from decent shops so if that's your thing, you will find this to be a drawback. The surroundings are very pleasant the gym and pool are awesome!

Excellent CBD location”

The property commands an excellent location, close to Scotts Rd and Orchard Road. Although on Stevens Rd, it is relatively quiet and serene. The room is very clean and smells fresh. The bed feels new and not saggy. We love the Papparich restaurant which is located next door, which offers great Malaysian hawker foods. We have no complaint about the Mercure on Stevens, especially the room rate this time around was relative fair for a 4 star property.

GOOD SERVICE ”

CHECK IN AND OUT IS VERY EFFICIENT. ROOM IS CLEAN. THE LOCATION IS A LITTLE BIT FAR FROM MRT STATION BUT YOU CAN REACH USING BUS FROM MRT STATION. ROOM IS NOT SOUND PROOF. IN THE MIDDLE OF NIGHT CAN HEAR GUEST TALKING WITH LOUD VOICE AND KIDS WERE RUNNING.

Exceptional”

love it, just a bit far from the crowded. bus stop right in front of hotel. no MRT

Great hotel!”

The hotel is located in just a few minutes away from MRT station and buses to Orchard can be easily accessed in front of the hotel. Excellent wifi speed. There is nothing to complain about the hotel.

Good value with great location”

The location is excellent. Room is very clean, small but tidy. Staffs are very friendly.

Still good on 3rd time come back”

Near bus station, have free shuffe bus to Orchard, infinity swimming pool, room is a bit small but modern and clean.