Very good 7.6
Based on 8 reviews

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About this property


For travelers who want to take in the sights and sounds of Southampton, Mercure Southampton Centre Dolphin Hotel is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Holy Rood Church, Oceans Gift Shop, St Michael's Church.

At Mercure Southampton Centre Dolphin Hotel, the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, car park can be enjoyed at the hotel.

Experience high quality room facilities during your stay here. Some rooms include heating, desk, telephone, television, in room safe, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Southampton, the Mercure Southampton Centre Dolphin Hotel is the perfect venue for an exhilarating and exciting break away.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Dry cleaning
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
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  • Minimum age of guests is: 18 year(s).
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that long term car parking is only available as part of the Park and Cruise package. For Sat Navs, please enter Back of the Walls to enter the hotels car park as it is located at the rear of the hotel. Please note that the credit card used to book must be presented on arrival.
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Verified traveler reviews

Filter by traveler type
Very good

based on 8 reviews
  • Cleanliness 6.8
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 5.4
  • Service 8.5
  • Value for money 8.8
  • Food/Dining 7.1
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Neil from United Kingdom
Solo traveler
Standard Double Room
Stayed 3 nights in November 2015
On the whole Good
Room a bit tatty, Food should of scored 5 My 7 guests and I were impressed by the quality of the food in the evening on Friday, but not by the lack of table clothes,and the plastic menus. Breakfast on Friday was marred by scrambelled egg with a skin on the top,and fried eggs with hard yolkes. I know I was late down at 0845 but thats not an excuse. Saturday and Sunday it was good with a chef paying attention to the food often. Reception was top class,especially the small blond with glasses who was patient and efficient,I wanted to take her home with me!!!!!! I was initially put off in the room by a bed valance which did not cover the bed underneath,and failed to do this through out my stay,hence tatty. Please put a map showing the way to you car park on line, or let people drive through the arch. I lived in Southampton for the first 21 years of my life, and knew this entrance, but ended up driving around in circles trying to find the way in. You have a way to go though to be as good as the Mercure at Gare du Nord.
Reviewed December 03, 2015

John from Hong Kong
Stayed 1 night in May 2014
Value for money
Good location, near cruise terminal, many restaurants near by.
I stayed there for one night. I do not have any comment.
Reviewed October 30, 2014

tony from United Kingdom
Family with older children
Standard Double Bed
Stayed 1 night in July 2014
Location to docks
Ok far to hot no air con and very noisy
Reviewed July 22, 2014

Jill from United Kingdom
Standard Double Bed
Stayed 1 night in June 2014
Perfect for short stay
Staff location
Nice hotel great position very helpful staff . Small room very hot, even with window open and fan. bathroom badly in need of renovation , but everything worked. Nice breakfast in pleasant restaurant
Reviewed June 30, 2014

Jerry from United States
Standard Double Bed
Stayed 3 nights in May 2014
Excellent location
The location is close to cruise ship terminals, and the local history of the hotel and of Southampton as within the walls of the old medievil city.
Our stay was excellent. Room was warm without air conditioning, just a fan, however the building is an old historic building and within the walls of the old city I would think it is likely within what one should expect within these walls. The staff at the hotel were just great and any request was answered promptly. The service is worth the stay. We have stayed here before and if in Southampton likely will stay here again.
Reviewed May 23, 2014

Anthony from Hong Kong
Stayed 1 night in October 2008
A brief overnight stay
Very convenient for the shopping in the high street, nice and comfortable feel to the hotel, rooms as expected for a local English town given the price, very very attentive staff, providing a lasting sense of service to their clients.
I can't think of any that spring to mind. Perhaps the rooms could do with a little modernisation, but the old feel to the place gives the hotel it's character.
It's not a 5 star hotel with all the mod cons you would expect, but this hotel is not pretending to be anything other than a jolly nice place to stay for a night or two whilst passing through. Recommend for staying a night or two before going on a Cruise, or moving onto other parts of England.
Reviewed July 19, 2009

Jaturong from Thailand
Standard Double Room
Stayed 1 night in July 2016
Reviewed July 12, 2016


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