This property is in high demand!
7 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Prime central location near Surabaya CBD, Juanda Airport, and local we...
The location is excellent—especially on weekends.

- Beds and room layouts often provide comfortable, spacious stays; many...
The service is superb and the room is comfortable and clean.
- Several reviews highlight strong value for money, with guests calling...
Great place to stay with affordable price

2 single beds are huge and comfortable
It was a joy to visit this place with family.
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
7 travelers have booked today.
Based on 2,477 verified reviews
8.6
8.4
8.4
8.3
8.2
7.9
Nearest transportation options
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Ngagel is within 0.98 km
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Inkopka Station is within 1.75 km
Location rating score
There are 46 places in walking distance!
| Value for money | 8.2 |
| Distance to city center | 5 km |
| Location rating | 8.6 |
| Nearest airport | Juanda International Airport (SUB) |
| Distance to airport | 11.7 km |
9.0
Excellent
9.0
Excellent
10.0
Exceptional
9.1
Exceptional
8.9
Excellent
9.2
Exceptional
9.3
Exceptional
9.6
Exceptional
For your convenience when traveling around the city, Mercure Surabaya Grand Mirama offers shuttle service right where you need it making it simple for you to get to places smoothly.
While lounging at Mercure Surabaya Grand Mirama, you can delight in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.
You can benefit from your stay at Mercure Surabaya Grand Mirama far more by taking advantage of the property's accessible spa services that are offered for all its valuable guests to make your evening far better.
Mercure Surabaya Grand Mirama offers non-water sport and outdoor activities such as bicycle rental for you to take advantage of.
Mercure Surabaya Grand Mirama offers car park onsite free of charge for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Verified past guests that have stayed at Mercure Surabaya Grand Mirama had an average nightly stay of 1 night at this property.
Mercure Surabaya Grand Mirama's most popular month where verified guests travelers have stayed the most is in May.
Mercure Surabaya Grand Mirama can communicate up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
Past guests that stayed at Mercure Surabaya Grand Mirama have given this property a rating of 8.578 for its excellent location as the main highlight for their stay.
Verified local visitors that have stayed at this property have given Mercure Surabaya Grand Mirama an average rating of 9.3. You can look up on more specific customer evaluations, and remarks for this property down in the review section.
Mercure Surabaya Grand Mirama’s local community is Surabaya Center which comprises of popular restaurants such as Kayanna Restaurant, Chao Phraya Thai Fine Cuisine, and Amboja Bistro.
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Experience Comfort and Convenience at Mercure Surabaya Grand Mirama
Nestled just 5 kilometers from the vibrant city center of Surabaya, the Mercure Surabaya Grand Mirama offers a perfect blend of modern comfort and strategic location. Built in 2007 and thoughtfully renovated in 2015, this upscale hotel features 257 well-appointed rooms designed to cater to both business travelers and leisure seekers alike. Whether you're visiting for a quick business trip or a leisurely vacation, you'll find everything you need for a relaxing stay.
Enjoy seamless check-in from 2:00 PM and a flexible check-out time until 1:00 PM, allowing you to make the most of your time in Surabaya. The hotel is approximately a 45-minute drive from the airport, making your arrival and departure smooth and hassle-free. Families are welcome here, with a generous child policy that allows children aged 2 to 11 to stay free of charge, making it an ideal choice for travelers with young children seeking comfort and value.
Unwind and Entertain at Mercure Surabaya Grand Mirama
Discover a haven of relaxation and entertainment at Mercure Surabaya Grand Mirama, where guests can indulge in a variety of leisure facilities designed to elevate your stay. Unwind with soothing massages, rejuvenating spa treatments, or enjoy the warmth of the sauna and steamroom, perfect for relaxing after a busy day. For those seeking fun and entertainment, the karaoke lounge offers a lively atmosphere to sing your heart out with friends or family.
Complement your experience with a visit to the stylish bar, ideal for unwinding with refreshing drinks in a vibrant setting. For a touch of elegance, guests can pamper themselves at the on-site salon, or browse the gift and souvenir shop for memorable keepsakes. Whether you're looking to relax, have fun, or indulge in some self-care, Mercure Surabaya Grand Mirama offers a diverse range of entertainment facilities to make your stay truly memorable.
Unwind and Stay Active at Mercure Surabaya Grand Mirama’s Sports Facilities
Discover a perfect blend of relaxation and fitness at Mercure Surabaya Grand Mirama, where guests can enjoy a well-equipped fitness center designed to keep you energized during your stay. Whether you're an avid gym-goer or simply looking to stay active, our free fitness facilities offer modern equipment and a welcoming atmosphere to help you maintain your workout routine. After a vigorous session, unwind by the outdoor pool, a serene oasis where you can soak up the sun and enjoy refreshing dips in the crystal-clear waters.
Complementing the outdoor pool is our stylish poolside bar, the ideal spot to relax with a cool drink and enjoy the vibrant ambiance. Whether you're lounging poolside or taking a leisurely swim, these amenities provide the perfect setting for both relaxation and recreation. At Mercure Surabaya Grand Mirama, we prioritize your well-being and leisure, offering excellent sports facilities that cater to your active lifestyle and relaxation needs alike.
Exceptional Convenience Facilities at Mercure Surabaya Grand Mirama
Experience unparalleled comfort and ease during your stay at Mercure Surabaya Grand Mirama, where a wide array of convenience facilities are designed to cater to your every need. Enjoy the flexibility of 24-hour room service and daily housekeeping, ensuring your accommodation remains pristine and tailored to your schedule. For added convenience, the hotel offers laundry and dry cleaning services, along with luggage storage, making your stay seamless and stress-free.
Stay connected and secure with complimentary Wi-Fi available in all rooms and public areas, including the executive lounge access for a more exclusive experience. Safety is paramount, with safety deposit boxes provided for your valuables. Guests can also take advantage of the vending machines, designated smoking areas, and professional concierge services to assist with any requests, making your stay both comfortable and convenient.
Convenient Transport Facilities at Mercure Surabaya Grand Mirama
Experience seamless travel with Mercure Surabaya Grand Mirama's comprehensive transport facilities designed to make your stay effortless and enjoyable. Guests can take advantage of our reliable airport transfer service, ensuring a smooth journey to and from the airport. For those eager to explore the vibrant city of Surabaya, our hotel offers organized tours and a convenient shuttle service, providing easy access to key attractions and destinations.
Parking is hassle-free with our valet parking and onsite car park options, including self-parking facilities for added convenience. Guests can also enjoy complimentary parking, making it easier to explore the city at their own pace without worrying about parking fees. Whether arriving by car or planning to venture out during your stay, Mercure Surabaya Grand Mirama’s transport facilities are tailored to meet your needs with comfort and ease.
Luxurious Comfort and Modern Amenities at Mercure Surabaya Grand Mirama
Experience ultimate comfort in the elegantly appointed rooms of Mercure Surabaya Grand Mirama, where every detail is designed to enhance your stay. Relax in a cool, climate-controlled environment with air conditioning, and unwind watching your favorite shows on the satellite/cable TV or the modern television provided. The spacious rooms feature a separate living area, perfect for relaxing or entertaining guests, complemented by plush linens and fresh towels to ensure a cozy stay.
Indulge in thoughtful amenities such as a mini bar, refrigerator, and complimentary bottled water to keep you refreshed. For your convenience, the rooms are equipped with a coffee/tea maker, allowing you to start your day with a warm beverage, along with complimentary instant coffee and tea. The luxurious toiletries and hair dryer add to your comfort, while the daily newspaper keeps you updated. Elegant bathrobes and a range of toiletries are available for added indulgence, making your stay at Mercure Surabaya Grand Mirama both convenient and luxurious.
Delight in Gourmet Dining and Refreshing Beverages at Mercure Surabaya Grand Mirama
At Mercure Surabaya Grand Mirama, guests are treated to a variety of dining options designed for comfort and convenience. Start your day with a hearty breakfast buffet featuring a diverse selection of local and international dishes, including a delightful continental breakfast for those seeking familiar flavors. For a quick coffee break or a casual meal, the on-site coffee shop offers a cozy ambiance where guests can enjoy freshly brewed coffees, teas, and light snacks throughout the day.
For added convenience, the hotel provides 24-hour room service, allowing guests to indulge in delicious meals and beverages whenever they desire, right from the comfort of their rooms. Whether you're craving a late-night snack or an early morning meal, the extensive room service menu ensures your culinary needs are always met. Experience the perfect blend of taste and comfort at Mercure Surabaya Grand Mirama’s dining facilities, designed to enhance your stay with quality cuisine and exceptional service.
Luxurious and Versatile Room Options at Mercure Surabaya Grand Mirama
Discover the perfect stay with a diverse range of rooms at Mercure Surabaya Grand Mirama, designed to cater to various needs and preferences. Whether you're traveling solo, as a couple, or with family, options like the Privilege Twin Room with a city view and two single beds offer a comfortable and stylish retreat. For those seeking more space and comfort, the Studio Suite Room and Privilege Suite provide generous layouts, ideal for relaxing or family stays. The Classic Rooms, available with either a king-size or two single beds, combine simplicity with comfort, while the Classic Superior Rooms with city views add an extra touch of ambiance.
Booking your preferred room type through Agoda ensures you enjoy the best prices available, along with a hassle-free, seamless booking experience. Take advantage of exclusive deals and straightforward reservation processes that make planning your stay effortless. Whether you choose a cozy Classic Room or a spacious Privilege Suite, Agoda’s platform guarantees a smooth and rewarding booking journey, so you can focus on enjoying your time in Surabaya.
Discover the Vibrant Heart of Surabaya: Surabaya Center
Nestled in the bustling heart of Surabaya, the Surabaya Center is a dynamic hub that seamlessly blends modern urban life with rich cultural heritage. Visitors can explore an array of shopping malls, lively markets, and entertainment venues that offer everything from traditional Indonesian crafts to the latest international brands. The area is also home to numerous cafes and restaurants, where you can indulge in local delicacies and international cuisines, providing a perfect setting for both relaxation and socializing.
Surabaya Center's strategic location makes it an ideal starting point for exploring the city’s historic sites, such as the iconic Heroes Monument and the ancient Majapahit Temple. The district is well-connected with public transportation, making it easy to venture further into Surabaya’s vibrant neighborhoods and scenic attractions. Whether you're seeking cultural immersion, retail therapy, or simply a lively atmosphere, Surabaya Center offers an energetic and welcoming environment that captures the essence of this Indonesian metropolis.
Convenient Travel from Surabaya Airports to Mercure Surabaya Grand Mirama
Getting to the luxurious Mercure Surabaya Grand Mirama from Surabaya's main airports is a seamless journey that sets the tone for a comfortable stay. Juanda International Airport, the primary gateway to Surabaya, is approximately 20 kilometers from the hotel. Travelers can opt for a quick and hassle-free transfer via private taxi or ride-hailing services like Gojek or Grab, which are readily available at the airport. The ride typically takes around 30 to 45 minutes, depending on traffic, offering a convenient and direct route to the hotel nestled in the vibrant Surabaya Center.
For those preferring organized transportation, airport shuttle services and pre-arranged private transfers can be booked in advance, ensuring a smooth arrival. Upon arrival, guests are greeted with the hotel’s welcoming ambiance and easy access to Surabaya’s bustling city attractions. Whether arriving by air or planning ahead with a private transfer, reaching Mercure Surabaya Grand Mirama from the airport is straightforward, allowing guests to start their Indonesian adventure with comfort and ease.
Explore Surabaya’s Iconic Landmarks Near Mercure Surabaya Grand Mirama
Situated in the vibrant city of Surabaya, Mercure Surabaya Grand Mirama offers easy access to a variety of cultural and historical landmarks. Just a short distance away, visitors can explore the Sampoerna Museum, which showcases the rich history of Indonesia’s cigarette industry and offers fascinating insights into local craftsmanship. For a scenic experience, the Suramadu National Bridge provides breathtaking views as it connects Surabaya with the island of Madura, symbolizing the city’s modern development.
Beyond these, guests can enjoy the lively atmosphere of Bungkul Park, a popular spot for locals and tourists alike to relax and socialize. History buffs will appreciate the Monkasel (Submarine Monument) and Tugu Pahlawan, both serving as powerful reminders of Indonesia’s independence movement. Additionally, cultural and religious sites such as the Ampel Mosque, Muhammad Cheng Hoo Mosque, and Jembatan Merah enrich the experience with their architectural beauty and historical significance, making Mercure Surabaya Grand Mirama an ideal base to discover Surabaya’s diverse attractions.
Convenient Public Transport Access Around Mercure Surabaya Grand Mirama
Situated in a strategic location, Mercure Surabaya Grand Mirama offers excellent connectivity to various parts of the city through nearby public transport stations. Guests can easily access the Pasar Turi Train Station, a major hub that facilitates convenient train travel across Surabaya and beyond. Additionally, the Gubeng Train Station is within reach, providing seamless connections for both local and long-distance journeys. For those heading to different districts within Surabaya, the Surabaya Kota station offers another reliable transit point, ensuring smooth and efficient travel options.
Other nearby stations such as Semut Train Station, Sidotopo Train Station, and Inkopka Station further enhance the accessibility of the hotel’s surroundings. Ngagel and Inkopka Station are ideal for travelers looking to explore the city’s vibrant neighborhoods and commercial areas. With these well-connected transport options just a short distance away, guests at Mercure Surabaya Grand Mirama can enjoy the convenience of exploring Surabaya effortlessly, making it an ideal choice for both leisure and business travelers.
Nearby Culinary Delights to Satisfy Every Craving
Guests staying at Mercure Surabaya Grand Mirama are spoiled for choice with a diverse array of nearby dining options. From the modern flavors of Aiola Eatery to the aromatic seafood offerings at Layar Seafood KH Abdul Wahab Siamin, there's something to delight every palate. For those craving local favorites, Apeng Kwetiau Medan in Kedung Doro and Sate Klopo Ondomohen Bu Asih in Walikota Mustajab serve authentic Indonesian specialties. Traditional soups like Soto Ayam 'Cak To' Undaan Wetan and Soto Ambengan Pak Sadi provide comforting flavors, while Rawon Setan in Embong Malang offers a rich, savory experience. Wapo Resto at Airlangga and Bon Ami Restaurant further extend the culinary options, ensuring that every meal can be an exploration of Surabaya’s vibrant food scene.
Nearby Shopping Landmarks
Guests staying at Mercure Surabaya Grand Mirama will find a vibrant shopping scene just moments away. Explore the bustling Pasar Pabean and Pasar Atom for local market experiences, or indulge in retail therapy at Golden City Mall and Plaza Tunjungan, two of the city’s premier shopping destinations. For a wide selection of books and stationery, Gramedia Bookstore is conveniently nearby. Additionally, Carrefour Hypermarket offers a comprehensive shopping experience, while Hi-Tech Mall caters to tech enthusiasts. Pasar Turi, Pasar Keputran, and Pasar Genteng provide authentic local markets, perfect for discovering unique Indonesian goods and souvenirs. Whether you're looking for fashion, electronics, or cultural treasures, the surrounding shopping landmarks ensure an exciting and convenient retail experience during your stay.
Affordable Luxury: Comparing Room Prices at Mercure Surabaya Grand Mirama and the City Average
Staying at Mercure Surabaya Grand Mirama offers guests an exceptional value, with room prices ranging from $26 to $50 per night. This pricing positions the hotel slightly above the city’s average hotel rate of $0 to $25, reflecting its commitment to providing a more upscale and comfortable experience. Visitors can enjoy modern amenities, spacious accommodations, and a prime location in Surabaya, all while experiencing a price point that balances quality and affordability.
While the average hotel in Surabaya tends to be budget-friendly, Mercure Surabaya Grand Mirama stands out for those seeking a touch of luxury without breaking the bank. Its competitive pricing makes it an attractive option for both business travelers and tourists looking to indulge in a more refined stay while still enjoying reasonable rates. Overall, the hotel offers a compelling combination of comfort, convenience, and value that elevates the typical Surabaya hotel experience.
Exceptional Hospitality and Comfort at Mercure Surabaya Grand Mirama
Guests consistently praise Mercure Surabaya Grand Mirama for its warm hospitality and friendly staff, making every stay memorable. Visitors appreciate the well-designed, spacious, and clean rooms that offer ultimate comfort, along with convenient locations that make exploring Surabaya easy. The hotel also earns high marks for its excellent service and good food quality, providing a delightful culinary experience. Many guests express their love for the overall experience, highlighting the strategic positioning and welcoming atmosphere that encourages repeat visits. Whether for business or leisure, guests find this hotel to be a perfect choice for a comfortable and enjoyable stay.
Exceptional Guest Experiences at Mercure Surabaya Grand Mirama
Guests consistently praise Mercure Surabaya Grand Mirama for its impressive overall quality, reflected in its high rating of 8.2. The hotel offers excellent value, ensuring visitors receive a premium experience without compromising affordability. Its well-maintained facilities contribute to a comfortable and enjoyable stay, with cleanliness earning a notable 8.3, highlighting the hotel's commitment to hygiene and guest satisfaction.
Strategically located with an outstanding location score of 8.5, the hotel provides convenient access to Surabaya’s key attractions and business districts. The attentive staff further enhances the guest experience, demonstrating high performance and professionalism. While the food and dining options receive a slightly lower score of 7.3, guests still appreciate the overall quality and service, making Mercure Surabaya Grand Mirama a preferred choice for travelers seeking comfort, convenience, and excellent hospitality.
Excellent8.3
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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From 2,291 reviews
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This conveniently located city hotel is perfect for exploring nearby attractions, such as the Cathedral Church, and offers a variety of dining options in its surroundings. Guests have praised the staff for their exceptionally friendly and helpful manner. The rooms are clean, comfortable, and equipped with cozy beds. The hotel's strategic location also makes it easy to find.
Great location and comfortable rooms, though some guests reported poor wifi connection and noise issues. A few mentioned thin walls resulting in disturbance.
Service
Cleanliness
Location
Breakfast
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Room size
Pool
Bathroom
Air conditioning
Kamar besar, properti hotel luas, syg tempat fitness lg renov, ada shower room bila kita datang kepagian shg kita lbh fresh, dapat fruit platter dan hiasan handuk di bed, surprise bgt krn jrg sy mendapatkan surprise spt ini mgk malah tdk pernah, kamar sgt estetik dan bersih, staff helpfull dan ramah abis, breakfast enak, traditional style, pokoknya puas, hanya tdk ada minimarket, resto dan jajanan dkt hotel. Mantap Mercure Grand Mirama.
Bapak Kurnadi yang terhormat Salam hangat dari Mercure Surabaya Grand Mirama. Terima kasih banyak telah meluangkan waktu untuk berbagi pengalaman menginap Anda yang sangat positif. Kami sangat bangga mengetahui bahwa Anda merasa puas dengan luasnya properti kami, kebersihan serta estetika kamar, hingga keramahan staf kami yang selalu siap membantu. Merupakan misi kami sebagai Heartist untuk memberikan kejutan-kejutan kecil yang berkesan bagi para tamu, dan kami sangat senang mengetahui bahwa fruit platter serta hiasan handuk di tempat tidur berhasil memberikan pengalaman istimewa yang belum pernah Anda rasakan sebelumnya. Kami juga senang fasilitas shower room kami dapat membantu Anda merasa lebih segar saat tiba lebih awal di hotel. Kami memohon maaf atas ketidaknyamanan terkait area fitness yang sedang dalam tahap renovasi serta lokasi kami yang cukup jauh dari minimarket. Namun, kami harap kelezatan sarapan tradisional kami dapat sedikit mengobati hal tersebut. Terima kasih tel
The location is very strategic, and the hotel is large. The atmosphere of classic romance is very apparent. It is suitable for couples who want to honeymoon.
Kepada Bapak Antonius yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager
It was very enjoyable. The first staycation experience at Mercure was impressive and the kids were happy. I chose the deluxe king family room type: the room was clean and nice, the service was pleasant, all the staff were friendly and polite according to the SOP, and the food was also delicious. There was also a spontaneous event for the kids. It was really fun to take the kids for a staycation at Mercure. Next, I will take the kids there again for another staycation.
Thank you for the warm welcome to my family. I choose to stay because I my daughter graduation held at yhis hotel. Thank you for the front desk staff who note all of our request and approve our late check out. Nice and comfortable room. I gave 4star for the cleanliness, because only need attention to keep the window clean fron the dust. The bathroom was nice.... All are good.
Dear Mrs,Rosalia, Thank you so much for choosing to stay with us for such a special occasion! First and foremost, please convey our warmest congratulations to your daughter on her graduation. We are truly honored to have been a part of your family's memorable milestone. ✨ We are delighted to hear that our Front Desk team took good care of your requests and could accommodate your late check-out to make your stay more comfortable. Thank you also for your valuable feedback regarding the window dust. Please accept our apologies for this oversight; we have shared this to ensure extra attention is given to these details moving forward. It was a true pleasure hosting you and your family. We hope to welcome you all back for more wonderful celebrations in the future! Sincerely, Sugito Adhi Cluster General Manager
970 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Daily housekeeping
“Trip SBY”
The hotel staff is friendly, the rooms are clean, the other facilities are also okay, the breakfast is delicious. On the next trip, I can stay here again.
Kepada Ibu Siti yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager