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Got a question for Mercure Surabaya Hotel?

Distances to essentials

  • Airports
    • 12 km
    • Juanda International Airport (SUB)
    • 71 km
    • Abdul Rachman Saleh Airport (MLG)
  • Bus and rail stations
    • 2.1 km
    • Wonokromo Railway Station
    • 2.3 km
    • Gubeng Train Station
  • Hospitals and clinics
    • 550 meters
    • Darmo Hospital
  • Pharmacies
    • 10 meters
    • Kimia Farma
  • Convenience stores
    • 1 km
    • Alfamart
  • Cash withdrawal
    • 100 meters
    • ATM

More about Mercure Surabaya Hotel

An overview

This renovated, luxury hotel is the answer to those seeking a stylish lodging quarter that prioritizes comfort and convenience. The 126 well-equipped rooms at Mercure Surabaya Hotel are categorized into an array of room configurations to suit all types of discerning travelers. Whether traveling on business or for pleasure, this hotel has something that will please potential guests. Located on Jalan Raya Darmo, the center of Surabaya, guests are not too far from the many attractions in the area, namely the Surabaya Zoo and Plaza Tunjungan - the city's biggest shopping center. For those preferring to stay indoors, there are countless facilities to take advantage of like the 24-hour coffee shop, an outdoor swimming pool, a fitness center, a spa, and two restaurants to choose from. At Mercure Surabaya Hotel, the rates are affordable, the location is ideal, and security and comfort are second-to-none.
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What they offer

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Taxi service
  •  
  • Car park (on site, free)
  • Valet parking
  •  

Things to do, ways to relax

  • Fitness center
  • Spa
  • Tours
  • Hot tub
  • Swimming pool [indoor]
  •  
  • Massage
  • Swimming pool [outdoor]
  •  

Bathroom and toiletries

  • Shared bathroom

Dining, drinking, and snacking

  • Bar
  • Restaurant [halal]
  • Room service [24-hour]
  • Coffee shop
  • Restaurants
  •  
  • Poolside bar
  • Room service
  •  

Services and conveniences

  • Concierge
  • Laundry service
  • Shops
  • Daily housekeeping
  • Luggage storage
  • Smoking area
  • Dry cleaning
  • Safety deposit boxes
  •  
  • Gift/souvenir shop
  • Salon
  •  

For the kids

  • Family room

Access

  • Elevator
  • Front desk [24-hour]
  • Security [24-hour]
  • Facilities for disabled guests
  • Pets allowed
  • Wheelchair accessible

Available in all rooms

  • Air conditioning
  • Desk
  • Shower
  • Complimentary bottled water
  • Satellite/cable channels
  • TV

Languages spoken

  • English
  • Indonesian
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Guest policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests 16 years and older are considered adults.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM
Check-out from: 12:00 PM
Check-out until: 06:00 PM
Reception open until: 01:00 AM

Getting around

Airport transfer fee: 220000 IDR
Distance from city center: 5 km
Distance to airport: 20. Km
Travel time to airport (minutes): 30

Extras

Breakfast charge (unless included in room rate): 120000 IDR
Daily Internet/Wi-Fi fee: 0 IDR

The property

Non-smoking rooms/floors: Yes
Number of bars/lounges : 1
Number of floors: 14
Number of restaurants: 4
Number of rooms : 257
Room voltage: 220
Year hotel opened: 2007
Most recent hotel renovation : 2015

Parking

Daily parking fee: 0 IDR
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Agoda Reviews (1280)



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