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8.2

Excellent
6.6% this month
/10
(3,563 reviews)See what guests said
Highly rated by guests – 80% would recommend
Housekeeping35
Breakfast9
View4
See map

8.9

Excellent

Location rating score

Excellent location - 70 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Ambush Gallery

220 m

Platform 72

220 m

Central Park Mall

270 m

University of Sydney

270 m

UTS Alumni Green

280 m

Popular landmarks
Darling Harbour

1.1 km

Queen Victoria Building (QVB)

1.4 km

Sea Life Sydney Aquarium

1.6 km

Royal Botanic Garden Sydney

2.6 km

The Rocks

2.9 km

Closest landmarks
Rail Heritage Centre, Central Station

400 m

Sydney TAFE Ultimo College

410 m

Dr Chau Chak Wing Building

420 m

Prince Alfred Park Pool

430 m

University of Notre Dame Broadway Campus

430 m

Mercure Sydney

"Great staff."

Alexander - May 14, 2022
Standard Queen Room Mercure Sydney
Fitness center Mercure Sydney
Lobby Mercure Sydney
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Removed from saved list

Newly renovated

Mercure Sydney

818-820 George Street, Sydney CBD, Sydney, Australia, 2000 - See map

Get the added peace of mind that comes with ALLSAFE, when you book a stay here. Conveniently situated in the Sydney CBD part of Sydney, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Attention

This property is in high demand!

15 travelers have booked today.

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
  • 390 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Sauna

  • Air conditioning

Value for money7.7
Distance to city center1.5 km
Location rating8.9
Nearest airportSydney Airport (SYD)
Distance to airport6.7 km

Rooms available at Mercure Sydney

Excellent
Room comfort & quality

8.1

Superior City View Room with 2 Double Beds
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Privilege Room 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Balcony City View Room 1 Queen Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe King with City View
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard 2 double beds
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Standard Family Room 2 Double Beds
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Superior Queen Room with City View
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard King Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior City View 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Mercure Sydney have a hot tub?

Mercure Sydney Hotel does not have a hot tub.

What time is check-in and check-out at Mercure Sydney?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Sydney?

Mercure Sydney is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Sydney also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Sydney has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 45 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Sydney with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mercure Sydney?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Mercure Sydney. A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 31 AUD for adults and 20 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Sydney?

Mercure Sydney features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Mercure Sydney?

Your special occasion or event can be hosted at one of the 2 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Mercure Sydney. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Mercure Sydney?

On-site venues and convenient event services make Mercure Sydney an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Sydney?

Mercure Sydney does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mercure Sydney?

The closest train, metro, or bus station to Mercure Sydney is Central Station Sydney, 370 m away.

What restaurants are nearby Mercure Sydney?

Restaurants including The Momos Hub, Khao Yum and O la la are popular in Mercure Sydney’s neighborhood which is known as Sydney CBD.

What popular shopping places are close to Mercure Sydney?

Shopping options in Mercure Sydney’s Sydney CBD neighborhood include Queen Victoria Building (QVB), World Square Shopping Centre and Paddy Pallin.

What are popular attractions near Mercure Sydney?

Mercure Sydney’s location in the Sydney CBD neighborhood makes it close to famous attractions including Royal Botanic Garden Sydney, The Opera House to the Botanic Gardens Walk and Sydney Tower Eye Observation Deck.

What popular natural sightseeing spots are close to Mercure Sydney?

Mercure Sydney’s nearby natural sights include Wollimi Pine and Farm Cove located in the same Sydney CBD area.

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Explore the neighborhood

What people love about Mercure Sydney

  • 10

    Exceptional
    Staff 

    "Great staff."

    Alexander

    |

    May 14, 2022

  • 10

    Exceptional

    "Great rooms."

    Alexander

    |

    May 14, 2022

  • 10

    Exceptional
    Location

    "Central and close to everything."

    Alexander

    |

    May 14, 2022

Overall rating:

8.2

Excellent
3,563 reviews
Cleanliness
8.2
Facilities
7.6
Location
8.9
Read all reviews >
What travelers say they love:
Easy, friendly high standard of cleanliness.
Karen from Australia
Solo traveler
More about Mercure Sydney

More about Mercure Sydney

Mercure Sydney

Mercure Sydney is a distinct addition to Sydney and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Enjoy more possibilities on your vacation at Mercure Sydney, with its convenient location just 3.2 km from the Sydney Opera House.
All offerings provided by Mercure Sydney help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Sydney is made even more convenient with the taxi and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Mercure Sydney. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Mercure Sydney. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Mercure Sydney are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Mercure Sydney. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Mercure Sydney. A relaxing end to every day is possible with a visit to the sauna, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Sydney. A great museum trip can be had at The Rocks located 2.8 km away, with local art that provides a sense of the region.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

89 mentions

Internet

54 mentions

Breakfast

41 mentions

Swimming Pool

31 mentions

Languages spoken

  • English
  • Burmese
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Nepali
  • Portuguese
  • Russian
  • Tamil
  • Thai
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool facilities
  • Pool with view
  • Sauna
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Fan
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wine glasses
Food and dining
Restaurants on site

Eve's Bar

  • Cuisine: American
  • Menu: Buffet

Platform 818

  • Cuisine: Australian
  • Menu: Buffet, A-la-carte
Location
818-820 George Street, Sydney CBD, Sydney, Australia, 2000
Excellent
Location

8.9

Airports

  • Sydney Airport (SYD)
    6.7 km
  • Bankstown Airport (BWU)
    19.7 km 37 min drive

Public transportation

  • Central Station Sydney
    380 m
  • Central Railway Station
    380 m 8 min walk

Hospital or clinic

  • Chinese Ginsengs & Herbs Co.
    460 m

Shopping

  • Queen Victoria Building (QVB)
    1.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Darling Harbour
    1.1 km
  • Queen Victoria Building (QVB)
    1.4 km
  • Sea Life Sydney Aquarium
    1.6 km
  • Royal Botanic Garden Sydney
    2.6 km
  • The Rocks
    2.9 km
  • The Opera House to the Botanic Gardens Walk
    3.0 km
  • Sydney Opera House
    3.3 km
  • Sydney Harbour Bridge
    3.6 km
  • Bondi Beach
    6.8 km
  • Manly Beach
    12.8 km

Nearby landmarks

  • Ambush Gallery
    220 m
  • Platform 72
    220 m
  • Central Park Mall
    270 m
  • University of Sydney
    270 m
  • UTS Alumni Green
    280 m
  • Christ Church St Lawrence
    320 m
  • Chippendale Green
    340 m
  • Chinatown
    370 m
  • White Rabbit Gallery
    370 m
  • Sydney Central Railway Station
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until11:00

Getting around

  • Distance from city center1.5 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)31 AUD
  • Daily Internet/Wi-Fi fee10 AUD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 517
  • Room voltage240
  • Year property opened2000
  • Most recent renovation2020

Parking

  • Daily parking fee45 AUD
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

The property's pool, gym and Sauna are temporarily closed for refurbishment and will reopen on December 10, 2021.

Dining service is available at Eve’s Bar and/or Room Service.

Reviews of Mercure Sydney from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.2
Facilities7.6
Location8.9
Room comfort and quality8.1
Service8.2
Value for money7.7
High score for Sydney
Rating
9+ Exceptional (250)
8-9 Excellent (282)
7-8 Very Good (415)
6-7 Good (144)
<6 Below Expectation (113)
Time of the year
Mar - May (321)
Jun - Aug (326)
Sep - Nov (278)
Dec - Feb (279)
All guests (1,559)
All room types
All languages

Show reviews that mention 

Showing 1,204 verified guest comments
12345
9.3
Exceptional
mark from Australia
Couple
Stayed 1 night in March 2010

my stay at the mercure sydney”

great scenic view of the city from bedroom window fast, efficient, friendly room service easy check in and check out very friendly staff members
bigger pool and better time frames that its open

my stay at the mercure hotel sydney is one that i will not forget. excellent,friendly staff and a nice homely room to suit with great scenic views of the city. i will give it 9/10. the rooms are spotless and the room service was quick and dilligent, offering to bring in our meals and put them on the table, serving us was their highest priority and they did an excellent job at doing just that. I would definately stay at this hotel again. Thank u mercure sydney george st!

Reviewed March 18, 2010

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9.7
Exceptional
Jeanaliza from Philippines
Group
Standard 2 double beds
Stayed 2 nights in July 2011

Perfect”

walking distance from the central train station

mercure sydney hotel is perfect for travellers who wants to stay at sydney's cbd. its location is very accessible, there are free shuttle bus in the city. there are a lot of restaurants nearby the hotel. for those taking the train, mercure is just beside the central train station. the staff are very friendly and helpful.

Reviewed August 08, 2011

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9.6
Exceptional
Maree from Australia
Couple
Standard Queen Room
Stayed 1 night in December 2019

Great location, excellent service with friendly staff, and a plus for cleanliness. Will return.”

We had a fantastic weekend in Sydney with The Mercure stay a highlight. We caught the train from the Hunter Valley to Central station walking the short distance to the hotel. When registering the reception staff member upgraded us to the Privileged Floor, a very pleasant surprise. The hotel decor attributes rail heritage, views over Railway Square wonderful, King size bed comfortable with an option to call Housekeeping and request specific pillows and everything new and spotlessly clean. Bathroom was white & grey marble, large shower head and quality bathroom products including a personal manicure set and toothbrush/paste. We loved being so close to Spice Alley for street food, funky bars and other boutique hotels for rooftop bars & cocktails. The shopping centre within a 5 min walk has a well stocked bottle shop, food court & supermarket. Breakfast was excellent, I commented as much to staff and duty supervisor. Very busy with 750 people in 3 hrs but all went seamlessly.

Reviewed December 30, 2019

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Dear Maree, Thank you for your review. We are delighted that you enjoyed your stay with us back in December. I will share your feedback with our team. We hope to have the opportunity of welcoming you back again in the near future.

Responded February 18, 2020
Mercure Sydney
9.3
Exceptional
Danai from Thailand
Family with teens
Stayed 5 nights in April 2010

Mercure Sydney Hotel”

Having a staff who can speak my language (Thai).
Had to call reception to set up wake-up call - tried to use the number provided on the manual for many times but unsuccessful.

I am glad that my family decided to stay at Mercure Sydney Hotel. It was an additional pleasant experience for my vacation in Sydney. The concierge team was very helpful. The room was clean. I like the ideas of providing a variety of pillows on a bed – very comfortable. I also like a lamp on the table. Unlike some hotels, it is bright enough for me to read books.

Reviewed April 17, 2010

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8.3
Excellent
Bridgette from United States
Solo traveler
Standard Queen Room
Stayed 4 nights in November 2013

Convenient location, clean and comfortable room”

Location, Price, Comfort of room

The Mercure Sydney was in a great location- a minute walk into Railway Square and walking connection to the Central Railway Station which goes directly to and from Sydney Airport. I arrived quite early and they didn't have room ready, but gave me access to a hospitality suite to clean up and then stored my luggage and delivered it to my room when ready as I headed out to see the city. The hotel is located close to a free city bus (555) that helps you see sites between Railway Square and Circular Quay. It is good to take to the Circular Quay to then grab ferries to other sites such as zoo, Manly Beach, and buses to Bondi area. I didn't eat in the hotel, so I cannot comment on the food. The only real negative of the hotel is the lack of free internet- they give you a card if you ask to use in lobby for 30 minutes free a day, but if you want it in the room, it is expensive.

Reviewed November 19, 2013

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8.3
Excellent
Cheng from Malaysia
Couple
Standard Queen Room
Stayed 5 nights in September 2012

Great & accessible location”

Good location, friendly concierge services

Although the hotel is not located at the central of the Sydney CBD like Town Hall, this hotel is still considered as good as it is near to the Central train station where I can take train and tram during my trip. It takes about 5-8 mins walk to the station. The hotel is not considered as new and it is clean enough for me. Unfortunately, this hotel does not offer free wifi, not even in the hotel lobby. As an Internet-savvy, this is a pain throughout my stay in Mercure Sydney.

Reviewed September 21, 2012

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9.3
Exceptional
DRAGOS from Romania
Family with teens
Standard Queen Room
Stayed 2 nights in July 2013

Great location, professional staff”

Great location, professional staff, comfortable room

The hotel is well located to enjoy the town’s attractions. Our room was big, modern, with comfortable bed and linen, minibar and had great city view. Staff was excellent and did fantastic job when told us about what is best to see and do in Sydney. Thanks to them we visited Featherdale Wildlife Park, Olympic Park, Darling Harbour and we took advantage of the opportunity of seeing John Cena in a wrestling gala. Internet Wi-Fi is free just in the lobby (for 30 min). We used a taxi to the airport (38 AUD one-way and 22 AUD return), but the hotel is close to Sydney Central Railway Station that goes directly to Sydney Airport. There is also a free shuttle bus 555 travelling all the way up to Circular Quay.

Reviewed November 26, 2013

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8.7
Excellent
Carel from Singapore
Couple
Standard 2 double beds
Stayed 1 night in September 2013

great location, big bed”

lcoation, big bed, nice bread shop

Have been to Sydney numerous time but never stay in Mercure. This is one of the best stay I had in sydney. Nice layout room, big and comfy beds and comes with bathtub. Just next to central station, so location is superb. There are a lot of eateries along the underpass link to central station, I found a german bread shop serving really nice seeded bread, brought 9 back home and still taste good after the next day. Will definitely stay in Mercure again. The only downside, why no free wifi?

Reviewed September 10, 2013

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9.0
Exceptional
Jennifer from Australia
Group
Standard 2 double beds
Stayed 2 nights in June 2011

Service with a Smile”

Great location, friendly service, clean & comfortable room

my travelling companion and i enjoyed our two nigts at the mercure. this is a reasonably priced, well-run and conveniently located hotel, perfect for a couple of days exploring the sights of sydney. i would have no hesitation in recommending this hotel to other young travellers like myself, looking for a comfortable bed and hearty breakfast, close to the heart of this fabulous city.

Reviewed December 18, 2011

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9.0
Exceptional
Catherine from Australia
Couple
Standard 2 double beds
Stayed 1 night in April 2015

Central & enjoyable hotel”

Staff friendly/cooperative/professional. Clean and comfortable. Excellent location.

We stay at the Mercure at least once a year when we are travelling overseas. It is so convenient - close to bus and train transport and restaurants. It is always comfortable and clean and staff are well trained and always helpful. When our shuttle bus was late the manager arranged for us to travel to the airport in a taxi. He paid the difference which we thought was excellent service. We recommend the Mercure Sydney as it is always dependable.

Reviewed April 29, 2015

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9.0
Exceptional
Peck from Singapore
Group
Standard 2 double beds
Stayed 4 nights in August 2012

Great location”

Accessible, good location.

near to airport, 15 mins ride by train or airport transfer, 20 mins. direct bus to major tourist attractions in the city. hotel staff are friendly and provided fast and efficient service. very convenient as there are breakfast places, conveniences store beside the hotel. overall, a good experience with mercure sydney.

Reviewed August 12, 2012

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9.7
Exceptional
Anna from Finland
Couple
Standard Queen Room
Stayed 2 nights in November 2012

Great location, great service, great room”

service, location, room

I really enjoyed my stay at Mercure Sydney hotel. The hotel is in a great location, just next to the central station. I was travelling with my boyfriend, and also he loved the hotel. Would recommend to anyone staying for a short period in vibrant Sydney.

Reviewed December 05, 2012

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9.3
Exceptional
Kimberley from United Kingdom
Couple
Standard Queen Room
Stayed 2 nights in September 2014

Weekend getaway”

Staff, location, comfort

Great stay at mercure sydney hotel, a very quick walk from central station, greeted by a lovely receptionist who we had a great chat with, had our room upgraded and free wifi for 24 hours. A good walk up to the opera house taking you through the city. Very clean, quiet and comfortable, would definitely stay again.

Reviewed September 09, 2014

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9.7
Exceptional
Robin from India
Solo traveler
Standard 2 double beds
Stayed 4 nights in May 2011

Excellent Location coupled with excellent service”

Location, Friendly Staff

An extremely comfortable and relaxing stay. The hotel staff was extremely helpful and always welcomed any query with a broad smile. Located right in the middle of the Sydney CBD, the hotel offers walking distances to shopping malls and major attractions in sydney. All in all, a hotel which offers complete value for money.

Reviewed May 28, 2011

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8.3
Excellent
Yuli from Australia
Solo traveler
Superior Queen Room with City View
Stayed 1 night in September 2012

Great staff. Always friendly and very helpful.”

Staff, location, nice clean room

The hotel is situated within easy walking distance from Central Station and this is the reason I chose this particular hotel. I thought it was a very nice, clean and well-appointed room. The thing that really stood out for me was the helpful staff. I would definitely stay at the Mercure Sydney again. The thing I think most Australian hotels could do to improve is to provide free Wifi. Internet access in Australia is far too expensive when it should be free. The buffet breakfast was nice and I would like to thank the Mercure for catering for gluten intolerant people by labelling the foods clearly and also providing gluten free bread. Thanks!

Reviewed October 10, 2012

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9.0
Exceptional
Florence from Singapore
Solo traveler
Standard Queen Room
Stayed 5 nights in March 2014

Pleasant, comfortable and enjoyable! ”

Centrally located. Friendly and attentive staff. Restaurants, convenience stores & free shuttle bus nearby.

Mercure Sydney Hotel is centrally located. Central train station / tram station 5 - 8mins away. Bus stop to take the free public shuttle bus no 555 is just outside the hotel. 8-10mins walk to Paddy's Market/Market City Mall. Hotel staff were very friendly and attentive.

Reviewed March 17, 2014

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8.0
Excellent
Ronald from Australia
Solo traveler
Stayed 4 nights in January 2010

Mercure Sydney”

Good location, good size rooms and bathrooms. Rooms well insulated from outside noise.
Air conditioning needs to be reset manually each time you enter room, room lighting not ideal particularly for reading in bed. You must pay to park a car at this hotel.

Large hotel of over 500 rooms located at the top of George Street on the very edge of the Sydney CBD. Only 5 mins walk to Central station interstate and country trains and 10 mins walk to suburban and city loop trains. Many suburban bus routes operate from outside hotel. Good size rooms and bathrooms, basic furniture, internet connection available. Room lighting is not well thought out, particularly for reading in bed. Refrigerator in room but no mini bar. "Smart Bars" located on each floor, swiping room card for purchases. Prices described as "competitive" but are actually quite expensive. Reasonable room service menu and prices but several take aways, convenience stores and eating options nearby. An inconvenience is that all lighting goes off immediately key card is removed from slot (no 15-30 second delay) and air conditioning needs to be manually reset each time you enter room. You must pay charges to park a car at this hotel. All in all is reasonable value for a good location, particularly when available on Agoda at a competitive price.

Reviewed January 28, 2010

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9.0
Exceptional
Mr from Australia
Business traveler
Standard Queen Room
Stayed 3 nights in July 2015

check the view if that matters to you”

location, good service from reception and concierge, good size room

Room itself was OK but worst view from a hotel room, onto dilapidated buildings, booked from pics overlooking city views. But told they were another $100, and especially as it had been booked through Agoda, and they had to pay commission to agoda. there was nothing they could do. It is also annoying that the Mercure website advertises rooms from$ 152, but that was not available. I had booked there as part of a business group recommendation, and understood that we were getting a special deal. But apparently my secretary did not make the booking direct, instead through Agoda. Other hotels have also said they allocated the worst rooms to bookings through any of the sites like agoda, last minute, bookings.com etc. Even if they had better rooms empty. In fairness Mercure did give us a complimentary bottle of de bortoli wine, and a good bottle at that, not a cheapie

Reviewed July 25, 2015

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8.3
Excellent
Vivian from New Zealand
Couple
Standard 2 double beds
Stayed 2 nights in December 2013

Excellent location, service and save some bucks”

Location, friendliness and service

The Pluses: Prompt reply to my query. Welcoming smiles at reception, efficient check-in and check-out. As we arrived earlier than the check-in time of 2pm, and our room was not ready, we were offered the hospitality room. Appreciated with thanks. The superplus is the location. A five minute walk to/from Central Station. The bus-stops are just a two-minute walk from the hotel. From the main entrance to the hotel on George St, walk straight on and in five minutes, you will see Market City on your left ie on Ultimo St. That's where Paddy's Market and ChinaTown are. Outside Paddy's Market ( the entrance which faces the Darling Entertainment Mall) is the bus stop which takes you to the Sydney Fish Market. Capitol Theatre is 5 mins walk away. What can be better. An enticing pillow menu was offered. However, when I called housekeeping on line7, there was an automatic message to place our request on line 5 which was a call-back line. Got my pillows on my fourth call. The pillow slip on both the pillows desperately needed a wash. The pillow slip on the V-pillow was, noticeably dirty. Also, our room did not have an arm-chair and we had to request for one. The only chair available was the chair at the desk. Note, there is nowhere to place your luggage bag except on the floor or on the bed. You'd need to request for a luggage rack to save yourself from sitting on the floor. The hospitality room would do well to have a laundry basket. The towels used by the previous guests were left hanging in the bathroom. Dirty cups were also left on the drinks counter. Hints : Note: there is 30 minute complimentary use of the internet. Easy to miss this. A free bus ie the Green Bus no 555 runs on a circular loop from bus-stop B just outside the hotel. Also there are free walking tour ie Sydney sights Tour and The Rocks. Have look at the brochure stand in the hotel. The brochure is titled 'Free tours' www.imfree.com.au/.

Reviewed January 08, 2014

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8.3
Excellent
Putri from Indonesia
Couple
Standard Queen Room
Stayed 1 night in July 2013

Fantastic Stay”

Spacious Room, Friendly Staff, and Strategic Location in Sydney CBD

The hotel was fantastic. It's located very close to central station and bus stop which make it easy for me to reach sydney public transport. The hotel is also within walking distance to darling harbour, paddys market, indonesian restaurant, and sydney CBD. The check in and check out process were fast and the staffs were friendly. The room is spacious and with the view of Sydney's pitt street and george street. However, I think the hotel is a bit old in terms of its facilities, however with the money I paid it was so worth the money.

Reviewed July 30, 2013

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