Very good 8.0
Based on 1025 reviews

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About this property


Mercure Sydney Hotel’s convenient location is the perfect place from which to explore Sydney's major local attractions including Darling Harbor, Cockle Bay Wharf, Chinatown, The Capitol Theatre, and the Sydney Entertainment Center, all an easy walk away. With the convenience of direct rail access to and from the airport, other public transport is located right at your doorstep, and with a free shuttle bus traveling all the way up to Circular Quay, you can be sure to be just moments away from Sydney’s famous attractions, including Sydney’s Opera House, Sydney's iconic Harbor Bridge, and the historic Rocks precinct, making it the ideal choice when travelling for both business and leisure.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Sauna
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Croatian
  • Filipino
  • French
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Thai
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 25.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.5 km
Distance to Airport: 6.5 km
Internet Usage Fee: 10.00 AUD
Number of Bars: 2
Number of Floors: 14
Number of Restaurants: 1
Number of Rooms : 517
Parking Fee (per day): 35.00 AUD
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1998
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Recent customer comments

Filter by traveler type
Very good

based on 1025 reviews
  • Cleanliness 8.1
  • Facilities 7.5
  • Location 8.8
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.6
  • Food and dining 7.0
Sort by

Kim from Malaysia
Standard Queen Room
Stayed 3 nights in September 2016
in the center of mrt station
near central station and easy access to all attraction station. great with accor le club members for complimentary WiFi. others than all this, no complimentary water in the room but will be getting free if u are silver or gold member. breakfast overall accepted for a four star hotel.
Reviewed September 14, 2016

Daniel from Singapore
Family with young children
Standard 2 Double Beds
Stayed 2 nights in September 2016
Bad Hotel Staff
Hotel staff told us that our private transport to the airport will be cancelled even if we are only one second later than the scheduled time. When we booked the transport, we told the staff that we will be there at the lobby between 11.45-12, and we were told that it's okay, the transport will wait for us. But on the day, we received a call at 11.30 saying that the private bus will be cancelled at 12 sharp if we are not there. Not that a big problem for us but I felt that the quality of service there is real bad.
Reviewed September 12, 2016

m from Australia
Solo traveler
Stayed 3 nights in July 2016
Location Location Location
Nice friendly hotel, can't beat the location. Have stayed here several times when visiting Sydney. Will continue to return.
Reviewed August 31, 2016

Jon from Australia
Business traveler
Standard 2 Double Beds
Stayed 3 nights in August 2016
Not bad
Great central location in an interesting area with lots of food outlets.
Reviewed August 31, 2016

Charmian from Australia
Family with older children
Standard 2 Double Beds
Stayed one night in August 2016
Staff great
Great stay
Reviewed August 31, 2016

Dawn from Australia
Solo traveler
Superior Queen Room
Stayed 3 nights in August 2016
Weekend in Sydney
The hotel was in a great location near central station. It had everything I needed for a weekend stay, a clean comfortable room as I was out most of the time. Would definitely stay here again.
Reviewed August 30, 2016

Carol from Australia
Standard 2 Double Beds
Stayed one night in August 2016
It was ok
Customer service and location were excellent. The window ledge where the curtains and blinds are, so dusty it hadn't been wiped in a long time. Besides that,the room was ok
Reviewed August 29, 2016

Neil from Australia
Standard Queen Room
Stayed one night in August 2016
A very nice place to stay near Central
I rate this hotel very highly as it has excellent staff and facilities. Unfortunately like most of Sydney it is expensive
Reviewed August 28, 2016

Grant from New Zealand
Family with older children
Standard 2 Double Beds
Stayed 2 nights in August 2016
Great place to stay
Very good hotel. Good value. Very quiet and good blackout for sleeping.
Reviewed August 22, 2016

Anthony from Hong Kong
Business traveler
Standard Double Room
Stayed 2 nights in April 2016
Good location
Just near the metro exit and the buses hub to go almost anywhere around the city. A bit old hotel but in average it is a nice experience.
Reviewed August 19, 2016


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