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8.2
Excellent
4,861 reviews
4,861 reviews
"Hotel is clean, will definitely stay here when visiting the next time."
"Staff was courteous, room was clean."
"This hotel is very convenient walk to train station, China town etc."
"This hotel was located close to Central Station, the beds were comfortable, room was spacious."
"Room is big and comfy."
8.9
Excellent
Location rating score
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Mercure Sydney
Make your best journey to Sydney with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Sydney CBD, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Your Health and Safety are our Absolute Priority
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
8 travelers have booked today.
Value for money | 7.8 |
Distance to city center | 1.5 km |
Location rating | 8.9 |
Nearest airport | Sydney Airport (SYD) |
Distance to airport | 6.7 km |
What time is check-in and check-out at Mercure Sydney?
Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Mercure Sydney?
Mercure Sydney is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Sydney also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Sydney has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 45 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Sydney with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Mercure Sydney?
Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Mercure Sydney. A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 31 AUD for adults and 20 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Mercure Sydney?
Mercure Sydney features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.
Can special events be hosted at Mercure Sydney?
Your special occasion or event can be hosted at one of the 2 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Mercure Sydney. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.
Can business events be hosted at Mercure Sydney?
On-site venues and convenient event services make Mercure Sydney an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Mercure Sydney?
Mercure Sydney does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Mercure Sydney?
The closest train, metro, or bus station to Mercure Sydney is Central Station Sydney, 370 m away.
What restaurants are nearby Mercure Sydney?
Restaurants including O Bar & Dining, Mr Wong Restaurant and Restaurant Hubert are popular in Mercure Sydney’s neighborhood which is known as Sydney CBD.
What popular shopping places are close to Mercure Sydney?
Shopping options in Mercure Sydney’s Sydney CBD neighborhood include Queen Victoria Building (QVB), World Square Shopping Centre and Paddy Pallin.
What are popular attractions near Mercure Sydney?
Mercure Sydney’s location in the Sydney CBD neighborhood makes it close to famous attractions including Royal Botanic Garden Sydney, The Opera House to the Botanic Gardens Walk and Sydney Tower Eye Observation Deck.
What popular natural sightseeing spots are close to Mercure Sydney?
Mercure Sydney’s nearby natural sights include Wollimi Pine and Farm Cove located in the same Sydney CBD area.
10
"Hotel is clean, will definitely stay here when visiting the next time."
Sharon
|
March 16, 2023
10
"Staff was courteous, room was clean."
Rosita
|
February 27, 2023
8.4
"This hotel is very convenient walk to train station, China town etc."
Chiam
|
March 18, 2023
Mercure Sydney
For travelers who want to take in the sights and sounds of Sydney, Mercure Sydney is the perfect choice. Its convenient location right in the city center allows you more time to see all that Sydney has to offer. Enjoy more possibilities on your vacation at Mercure Sydney, with its convenient location just 3.2 km from the Sydney Opera House.
All offerings provided by Mercure Sydney help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Sydney is made even more convenient with the taxi and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Mercure Sydney. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Mercure Sydney. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Mercure Sydney are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Mercure Sydney. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Mercure Sydney. A relaxing end to every day is possible with a visit to the sauna, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Around the property
Be sure to visit some of the city's popular sights during your stay in Sydney. A great museum trip can be had at The Rocks located 2.8 km away, with local art that provides a sense of the region.
7.7
Housekeeping
89 mentions
Internet
54 mentions
Breakfast
41 mentions
Swimming Pool
31 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
The property's pool, gym and Sauna are temporarily closed for refurbishment and will reopen on December 10, 2021.
Dining service is available at Eve’s Bar and/or Room Service.
Show reviews that mention
Great location, excellent service with friendly staff, and a plus for cleanliness. Will return.”
We had a fantastic weekend in Sydney with The Mercure stay a highlight. We caught the train from the Hunter Valley to Central station walking the short distance to the hotel. When registering the reception staff member upgraded us to the Privileged Floor, a very pleasant surprise. The hotel decor attributes rail heritage, views over Railway Square wonderful, King size bed comfortable with an option to call Housekeeping and request specific pillows and everything new and spotlessly clean. Bathroom was white & grey marble, large shower head and quality bathroom products including a personal manicure set and toothbrush/paste. We loved being so close to Spice Alley for street food, funky bars and other boutique hotels for rooftop bars & cocktails. The shopping centre within a 5 min walk has a well stocked bottle shop, food court & supermarket. Breakfast was excellent, I commented as much to staff and duty supervisor. Very busy with 750 people in 3 hrs but all went seamlessly.
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Dear Maree, Thank you for your review. We are delighted that you enjoyed your stay with us back in December. I will share your feedback with our team. We hope to have the opportunity of welcoming you back again in the near future.
Great place to stay! ”
Stayed here with husband and kids. We split up over 2 rooms and both were great with all we needed for the night. Staff friendly and helpful. Kids loved the indoor pool and the views from up there were a bonus! Buffet breakfast was exceptional, with loads of choices. Location is convenient, right outside Central station, and only a 20 minute walk (slow paced with little legs) down to Darling Harbour. This is our 2nd time staying here and if in future we need somewhere again, Mercure will be first choice!
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Dear Naomi It is always a pleasure to receive positive feedback. I was pleased to learn you and your family enjoyed so many aspects of your stay! From our central location, to the buffet breakfast and indoor pool, I am glad you had a wonderful stay. Thank you again for sharing your experience, and we hope to welcome you again soon! Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney
Great place to stay!”
Stayed here with husband and kids. We split up over 2 rooms and both were great with all we needed for the night. Staff friendly and helpful. Kids loved the indoor pool and the views from up there were a bonus! Buffet breakfast was exceptional, with loads of choices. Location is convenient, right outside Central station, and only a 20 minute walk (slow paced with little legs) down to Darling Harbour. This is our 2nd time staying here and if in future we need somewhere again, Mercure will be first choice!
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Dear Naomi It is always a pleasure to receive positive feedback. I was pleased to learn you and your family enjoyed so many aspects of your stay. From our convenient location, to the buffet breakfast and indoor pool, I am glad you had a wonderful time. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney
Great location and Value for money!”
Mercure Sydney is located just beside the Central Station. Very convenient to travel in and around Sydney. Our kids loved the location. Pool is ok and we are able to relax dippinh into it. Breakfast is great everyday with the wonderful and cheerful staff greeting us everyday. Highly recommended!
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Clean rooms and a great location ”
We enjoyed our stay at the Mecure in Sydney, the hotel was centrally located and the staff were friendly and accommodating. The room was clean and well appointed, but there was only one bath robe! Would have got 5 stars if parking was included in the accommodation. There is a dedicated carpark at the hotel and it cost $45 for overnight parking. Overall we enjoyed our stay, it was close to trendy bars and restaurants and the staff were very friendly.
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Exceptional”
This is the second time we have spent two nights on our way home to Brisbane. After a long journey we find it refreshing to be greeted by happy and helpful staff. The room had been recently renovated which was lovely. I would certainly recommend the hotel to family and friends. Patrick and Veronica
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Dear Patrick and Veronica, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Daniel Barnard, General Manager
Wonderful Hotel”
Our stay in the hotel was great. The staff was friendly and the room was clean. We also went to the buffet breakfast and the choices were nice and tasty. Staff at the restaurant were very nice. I mentioned that it was my partners birthday and they surprised us with a birthday song and cakes. That was very nice of them and very much appreciated. Will definitely be coming back to stay.
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We very much appreciate your comments regarding your stay at the Mercure Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to have helped celebrated your partner's birthday and happy that you enjoyed the surprise. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Central ”
Easy to find from Central Station, close to everything. Staff very professional and efficient check in, Enjoyable stay, room had everything you need. I'm not sure about the mood lighting though, but thats a small thing, it might be someone elses cup of tea. Overall excellent
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Exceptional”
We booked another location prior to this and it was awful, we then decided to book the mecure and it was amazing their customer service was awesome and their staff were lovely. They also upgraded our room!
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Great Hotel!”
Great staff. Great rooms. Central and close to everything. Literally booking another weekend at Mercure now!
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Dear Alexander Thankyou for taking the time to provide your feedback from your recent stay with us. I was pleased to learn you enjoyed your stay, our location and the friendliness of our Team. We look forward to welcoming you back. Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney
Easy to access all types of public transportation ”
Very convenience , must visit next time
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Hi Chui Thank you for your review. I am delighted you had an enjoyable stay with us. We look forward to welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Exceptional”
The hotel common areas are modern but the rooms are run down. Old style bathrooms and terrible lighting. . The buffet breaky was the best I’ve ever had!
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Hi Rowena Thank you for your review. I am pleased to note your overall stay was most satisfactory. I also advise that we have commenced upgrades to our rooms and bathrooms which will see a marked improvement. We look forward to the opportunity of welcoming you back in the near future to experience our new look. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Near to Central Station”
I can take bus or train , skyline from my hotel. 10 mins walk to China Town, 3 mins walk to Central Park Mall.
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Hi Chui Thank you for your review. Glad you had a great stay with us and you enjoyed the hotel's ideal location. We look forward to the opportunity of welcoming you back when next you travel to Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Best Location”
Just a hop away from the Central Station.. Connects you to various parts of the city
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Dear Elton, Thank you for your review. We are pleased you enjoyed your stay with us, highlighting the hotel's ideal location. We look forward to welcoming you back on your next trip to Sydney.
The location is near my daughter’s campus, clean and good hospitality ”
Actually, we don’t have any complain at all. Maybe the price a bit high for us... 😊
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Dear Ruddy, Thank you for your review. We are pleased you enjoyed your stay highlighting the hotel's ideal location. We look forward to welcoming you back again in the near future.
Great and convenient walk to Surry hills ”
Friendly front desk lady, entertaining, clean and comfy bed.
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Dear Onie, Thank you for your review. We are pleased you enjoyed your stay with us, highlighting the hotel's ideal location and our friendly staff members. We look forward to welcoming you back on your next trip to Sydney.
Good Place”
Good place near to central train station
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Review on stay at mecure sydney”
The room is spacious and clean. Staff are exceptional friendly and helpful. It was a pleasant experience. Check in and out was fast as well. Location is good, walkable distance to harbour and some other attractions.
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Dear Angela, Thank you for your review. I am delighted you enjoyed every aspect of your stay with us. We look forward to welcoming you back on your next trip to Sydney.
Excellent value. ”
Nice rooms, excellent staff at reception, good restaurant, central location. Everything you need at a reasonable price.
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Dear Yen Thank you for taking the time to provide your comments. It is wonderful to read your stay, our restaurant and the friendly service provided by our Team. We hope to welcome you again soon. Kind regards, Amanda Bronks Guest Experience and Administrative Executive Mercure Sydney
Location ”
Best Location. Short walk to Haymarket tram station, and you can access all CBD areas in less than 5 minutes. Also next to the central train station. The hotel room is big and with comfortable beds. It is highly recommended.
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Dear Alvin Thankyou for a review of your recent stay at Mercure Sydney. I was pleased to know you enjoyed our hotel and had found the beds to be comfortable. Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney