Mercure Sydney International Airport Hotel
Mercure Sydney International Airport Hotel
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"Friendly staff, good location for flying out early."

Jonas

|

April 20, 2018

Standard Queen Room - View Mercure Sydney International Airport Hotel
Standard Queen Room - View
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Lobby Mercure Sydney International Airport Hotel
Lobby
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Interior view Mercure Sydney International Airport Hotel
Interior view
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Interior view Mercure Sydney International Airport Hotel
Interior view
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See map Mercure Sydney International Airport Hotel
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Excellent
Location
8.4
See all 39 photos Mercure Sydney International Airport Hotel
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What guests are saying:
Nice in hardware
Ka from Hong Kong
Family with young children
Holiday Prepaid parking card would of been Nice to enter or exit garage if if charge to room . Very convenient
Kenneth from Canada
Couple
Very relaxing and so peaceful. Great staff members with great customer service
Mosese from Australia
Family with young children
There was a communication gap when dealing with the service desk. But a nice place
Edward from Australia
Couple
Very good value for the price. ++++++
Jonas from Sweden
Business traveler
We travelled with our 2yr old and the staff went above and beyond to make sure she was looked after. It made our stay a fantastic experience. Thank you.
Jodie from Australia
Family with young children
wifi was good too
Jamie from Australia
Solo traveler
location is a little challenging when driving in Sydney as a novice, and the current construction caused some small problems but nothing to cause me not to return
Vivienne from Australia
Business traveler
Very good.
Neil from Australia
Solo traveler
Pleasantly surprised that on my early arrival the helpful staff were able to check me into a room immediately. Shuttle transfer to the international terminal was inexpensive and convenient.
David from New Zealand
Solo traveler

Mercure Sydney International Airport Hotel

Excellent location
What's nearby?
Very good
From 425 reviewsSee what guests said
7.7
/
10
Excellent cleanliness
8.1
Recommended by 82% of guests
Value for money7.2
Distance to city center13.0 km
Location rating8.4
Nearest airportSydney (Kingsford Smith) Airport (SYD)
Distance to airport1.9 km
  • 640 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Air conditioning

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 12 hours ago
Superior King Room
Superior King Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Queen Room
Superior Queen Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Room 2 Double Beds
Superior Room 2 Double Beds
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 double beds
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Standard Queen Room
Standard Queen Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
Standard Twin Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
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Family Room
Family Room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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Standard King Room
Standard King Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Standard Room
Standard Room
...
  • Non-smoking
  • Bathtub
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Standard Room
Standard Room
...
  • Non-smoking
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Privilege Room 1 Queen Bed
Privilege Room 1 Queen Bed
...
  • Non-smoking
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Have a question for Mercure Sydney International Airport Hotel?

What people love about the property

  • "Service was good"

    shirley

    |

    September 28, 2016

  • "Friendly staff, close to the airport,"

    Jonas

    |

    September 12, 2016

  • "Clean hotel and in a good location"

    Thapanee

    |

    August 9, 2016

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More about Mercure Sydney International Airport Hotel

More about Mercure Sydney International Airport Hotel

"Great hotel, great staff, even better location, wifi was goo..."

Steven

|

November 17, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Terrace Bar, Bistro & Cafe
650 m Australian, Cafe, Contemporary
Qantas International First Lounge
1.1 km Australian, Gluten Free, International
Australian Youth Hotel
3.8 km Australian, Bar, Gluten Free
American cuisine
American cuisine
McDonalds
910 m American, Fast food
Village Crown
6.1 km American, Australian, Bar
Beautiful Burgers
6.7 km American, Australian
Asian cuisine
Asian cuisine
Sushi Train
2.9 km Asian, Japanese, Sushi
SSAM Korean BBQ
4.1 km Asian, Barbecue, Korean
Japone Sushi
4.3 km Asian, Fusion, Japanese

What they offer

"Staff were great."

Ian

|

December 15, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (425)Booking.com Reviews (1122)
7.7
/
10
Cleanliness8.1
Facilities7.5
Location8.4
Room comfort and quality7.9
Service7.8
Value for money7.2
Provided by verified guests of Agoda
All languages
All guests (425)
All room types
Showing 391 verified guest comments
12345
9.2
Exceptional
George from Australia
Couple
Superior Queen Room
Stayed 1 night in May 2018
Great Hotel close to Airport”
Easy access to airport great rooms Good staff
Reviewed July 19, 2018
8.4
Excellent
Mrs from Australia
Couple
Standard King Room
Stayed 1 night in June 2018
Excellent”
We were warmly welcomed at 10pm and given a free drink at the bar. Just what we needed after flying all day over two countries. The staff were exceptional in hospitality and we were very comfortable in our king size room! We’ll be back.
Reviewed June 30, 2018
9.6
Exceptional
George from Australia
Couple
Superior Queen Room
Stayed 1 night in June 2018
Exceptional”
Great location for travelers right on the doorstep of the International terminal secure car parking Good Wi Fi, Friendly staff, Airport shuttle alternatively only 12 dollars in a taxi.
Reviewed June 03, 2018
Dear George, Thank you for providing the feedback. As per the rating provided by you, we are pleased to know that you had a comfortable and a relaxing stay. Thank you choosing to stay with us and look forward to welcoming you back in the near future. Kind regards, Lorraine Mercuri General Manager
Responded June 29, 2018
Mercure Sydney International Airport Hotel
10.0
Exceptional
james from Australia
Couple
Superior Queen Room
Stayed 1 night in February 2018
A great overnight hotel option ”
This hotel provided comfy big, quiets rooms with good facilities. Room service and airport shuttle (additional $) a bonus.
Reviewed May 30, 2018
Dear Guest, Thank you for providing the feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for taking the time to provide this valuable feedback and for bringing the above to our attention. We look forward to welcoming you again to the hotel each time you travel from Sydney Airport. Kind Regards, Lorraine Mercuri General Manager
Responded June 01, 2018
Mercure Sydney International Airport Hotel
4.8
Ronald from Australia
Solo traveler
Superior Queen Room
Stayed 1 night in May 2018
Restaurant”
The physical space and layout of the restaurant/cafe area was abysmal. The food I ordered was pathetic - a steak on mashed potato and described in the menu as if it were some gourmet delight - it was massively overpriced and cooked with no skill or imagination. also, I ordered a glass of wine (very ordinary) for which I was charged $21. Thus because I am not an idiot, I shall not be seeing you again!
Reviewed May 20, 2018
8.0
Excellent
Jonas from Sweden
Business traveler
Standard Queen Room
Stayed 1 night in April 2018
Mercure Sydney airport”
Friendly staff, good location for flying out early. I will come back
Reviewed April 20, 2018
2.4
vedasto from Philippines
Business traveler
Standard King Room
Stayed 1 night in November 2017
horrible experience. they charge me even i dont use my booking”
have late flight from sydney to manila. so i booked 1 night. after an hour i called agoda tk cancelled my booking.. but instead of assisting me, they just keep sending nonsense emails to me.. horibble.
Reviewed November 12, 2017
Dear Vedasto, Thank you for your feedback. We are sorry you felt that the resolution provided to you upon cancelling your reservation is unsatisfactory. You have selected a prepaid booking which has restricted condition. The reservation normally can't be modified, cancelled or refunded. However as goodwill considering your circumstances, our team member have offered to hold credit for your booking for 3 months. I will be in contact you on your private email to check your future stay with us or alternative arrangement. Once again, thank you for your feedback and we are sorry for the inconvenience caused. Kind Regards, Valentine Wipranata Reservation Supervisor
Responded November 22, 2017
Mercure Sydney International Airport Hotel
6.8
Good
Marjorie from Philippines
Couple
Standard King Room
Stayed 1 night in October 2017
Good”
Hotel interiors of lobby and hallways renovated. But rooms looked run down. Up for renovation soon.
Reviewed November 08, 2017
6.8
Good
Ka from Hong Kong
Family with teens
Standard Twin Room
Stayed 1 night in August 2017
Very old hotel”
The hotel was very near to the international airport, but the room was very old and dirty. Too bad.
Reviewed August 21, 2017
Dear Ho, Many thanks for providing us the feedback. We are sad to hear that your stay with us was less than satisfactory. We are investigating the issue with our Housekeeping Manager to ensure necessary action. We would also like to inform you that our standard rooms are due for refurbishment and will receive a complete renovation in the coming six months On a brighter side, we are pleased to know that you found the location of the hotel very convenient and accessible. We apologise for the inconvenience caused during your stay and we hope to welcome you back in the near future. Kind regards, Lorraine Mercuri General Manager
Responded August 25, 2017
Mercure Sydney International Airport Hotel
9.2
Exceptional
Geoffrey from Australia
Couple
Standard Queen Room
Stayed 1 night in November 2016
Travelling”
We stayed here as part of our overseas journey and found it comfortable and quiet. Very clean and tidy with all the necessary facilities.
Reviewed August 17, 2017
Dear Geoffrey, Thank you for providing us the valuable fedback. We are pleased to know that you had a comfortable and an uninterrupted stay. Thank you for choosing to stay with us and we look forward to welcoming you back in the near future. Kind regards, Lorraine Mercuri General Manager
Responded August 25, 2017
Mercure Sydney International Airport Hotel
7.6
Very good
Leonard from Australia
Couple
Standard King Room
Stayed 1 night in July 2017
Close to airport”
Close to airport. Nice rooms. Quiet
Reviewed July 22, 2017
9.2
Exceptional
William from Australia
Couple
Superior Queen Room
Stayed 1 night in October 2016
Exceptional”
We like the restaurant and stay here when using the airport.
Reviewed May 19, 2017
8.8
Excellent
David from Canada
Couple
Superior Queen Room
Stayed 3 nights in December 2016
Lovely Hotel by the Airport”
We stayed at this hotel to celebrate the new year by the Sydney harbour. Although the hotel is by the airport, it was pretty easy to get to the train station to get to downtown Sydney! The hotel was also close to a liquor store and supermarket. We would recommend staying at this hotel!
Reviewed January 27, 2017
8.8
Excellent
Denis from Australia
Family with teens
Family Room
Stayed 1 night in January 2017
This is a very good location for the Sydney Airports”
This is a very good location for the Sydney Airports
Reviewed January 19, 2017
9.2
Exceptional
Patricia from Australia
Solo traveler
Standard Queen Room
Stayed 1 night in January 2016
Good stopover”
I had a stopover from Adelaide on my way to China. This is a good hotel for this sort of stopover - shuttle bus is convenient
Reviewed December 27, 2016
6.4
Good
Ian from Australia
Solo traveler
Superior Queen Room
Stayed 3 nights in December 2016
Good Hotel - Nothing Around ”
I had need to stay at this hotel for a few days. This is a renovated hotel (formally the Hilton) and whilst it's great for an overnight stint, it's isolated for spending any time there. The hotel could use a better reception area, as its often full of airline staff for overnight stays, so reception was often packed with people. Food was great. Rooms were ok, but plain and without a place to sit my luggage. Overall I found it very costly and not much to see during spare time. Staff were great.
Reviewed December 15, 2016
9.6
Exceptional
Steven from Australia
Business traveler
Superior King Room
Stayed 1 night in December 2015
Great hotel”
Great hotel, great staff, even better location, wifi was good
Reviewed November 17, 2016
10.0
Exceptional
Faizal from Malaysia
Business traveler
Superior Room 2 Double Beds
Stayed 1 night in September 2016
Very Near to Airport”
Very near to airport. I feel very convenient. The room is clean & fresh.
Reviewed October 07, 2016
10.0
Exceptional
Engr from Philippines
Couple
Standard Queen Room
Stayed 2 nights in September 2016
You're at home with Mercure Sydney Int'l Airport Hotel”
The are all professionals
Reviewed September 29, 2016
10.0
Exceptional
shirley from Singapore
Business traveler
Standard Queen Room
Stayed 1 night in April 2016
service”
service was good
Reviewed September 28, 2016
12345
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