Mercure Welcome Melbourne
Mercure Welcome Melbourne
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10.0
Exceptional

"Very good hotel!"

Chia L.

|

March 31, 2018

Standard Queen Room Mercure Welcome Melbourne
Standard Queen Room
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Lobby Mercure Welcome Melbourne
Lobby
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Interior view Mercure Welcome Melbourne
Interior view
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Bathroom Mercure Welcome Melbourne
Bathroom
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Exceptional
Location
9.3
See all 6 photos Mercure Welcome Melbourne
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What guests are saying:
I always stay here as it''s cheap and a great spot!
Mia from Australia
Business traveler
It’s a very good hotel well located will definitely stay a...
Roskva from Australia
Solo traveler
Location of the Mecure was very convenient to me as was attending a show at the Princess Theatre and also visited the Victoria Market for the Food Festival Night. All staff were very pleasant and helpful.
Sue from Australia
Solo traveler
We spent 5 nights at this hotel. It is located in the center of Melbourne downtown or Melbourne CBD where many shopping malls are located. Moreover, this hotel is very close to China Town....great Chinese food is everywhere. Pls enjoy!
thammaphong from Thailand
Family with young children
always enjoy staying at the mercure welcome. rooms are quite large, comfortable and well serviced. location is everything - stones' throw from mall, cafes, shops, china town, trams etc. walking distance to all main attractions and main theatres
michael from Australia
Couple
Comfortable stay,room was rather small but otherwise clean. Ideal for shopping as it was located next to major stores;Myers,David Jones and Uni Glo.Easy access to public transport. Restaurants and fast food are just across the road.
Azizi from Malaysia
Solo traveler
This is a nice place to stay but the rooms are very small. Also where the hotel is located is difficult to find especially by car. I left 3 items of clothing when i checked out and they still havent found it yet so i guess i've lost it.
Kenneth from Australia
Business traveler
swift reception and received complimentry upgrade in the hub of all melbuorne has to offer eg shopping resteraunts bars etc rooms a bit old but reasonably well kept would definately recomend at the price
darryl from Australia
Solo traveler

Mercure Welcome Melbourne

Exceptional location
- Inside city center
- What's nearby?
Very good
From 2570 reviewsSee what guests said
7.8
/
10
Very good service
7.8
Recommended by 91% of guests
Value for money7.8
Distance to city center0 Km
Location rating9.3
Nearest airportEssendon Airport (MEB)
Distance to airport11.7 km
  • 600 meters to public transportation

  • Located in heart of Melbourne

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
This property is in high demand!Last booked 1 hour ago
Superior Twin Room
Superior Twin Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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Privilege King Room
Privilege King Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Standard Queen Room
Standard Queen Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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Superior Family Room
Superior Family Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed & 1 single bed
Enter dates to see prices
Standard Twin Room
Standard Twin Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior King Room
Superior King Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
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Standard King
Standard King
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
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Premium Standard Room
Premium Standard Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 queen bed
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Superior 2 Queen Beds
Superior 2 Queen Beds
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
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Standard Room
Standard Room
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Have a question for Mercure Welcome Melbourne?

What people love about the property

  • 9.6
    Exceptional

    "Staff & position was great"

    wendy

    |

    August 29, 2016

  • 10.0
    Exceptional

    "Staffs are excellent and helpful."

    Mohammad

    |

    April 18, 2017

  • 10.0
    Exceptional

    "Fantastic location."

    Beilei

    |

    January 12, 2018

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More about Mercure Welcome Melbourne

More about Mercure Welcome Melbourne

7.6
Very good

"Helpful and friendly staffs."

Tsi N.

|

March 23, 2017

An overview

Located right in the heart of Melbourne, this 3.5-star property is surrounded by exciting attractions that will give you a wonderful stay. The popular attractions include shopping precincts, theaters, galleries, bars, and restaurants. Just a stone's throw away from vibrant Bourke St. Mall, Federation Square, Southbank, Her Majesty's and Regent Theaters, Queen Victoria Markets, and Melbourne Central Shopping Complex, it is an excellent location for leisure travelers. They also feature fine rooms that are well appointed. Hotel facilities include valet parking, a luggage storage area, and concierge. Undoubtedly a great location, it is definitely worth your stay.

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
The Louden Kitchen & Grill
10 m Australian, Grill
Soul Cafe
50 m Australian, Cafe
Cocoon Bar
60 m Australian, Bar, Cafe
American cuisine
American cuisine
The Bank on Collins
530 m American, Australian, Bar
Trunk
540 m American, Australian, Gluten Free
Walkers Doughnuts
570 m American, Fast food
Asian cuisine
Asian cuisine
Ong's Food Court
10 m Asian, Fast food
Tina's Noodle Kitchen
40 m Asian, Chinese, Soups
Sam Sam Korean Fried Chicken
40 m Asian, Korean

What they offer

10.0
Exceptional

"I will stay here again for my next visit to Melbourne."

SEK M.

|

December 18, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2570)Booking.com Reviews (5851)
7.8
/
10
Cleanliness7.6
Facilities7.3
Location9.3
Room comfort and quality7.4
Service7.8
Value for money7.8
Provided by verified guests of Agoda
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All guests (2570)
All room types

Show reviews that mention 

Showing 2215 verified guest comments
12345
8.0
Excellent
HER from Singapore
Family with teens
Standard Twin Room
Stayed 1 night in November 2018
Excellent Location”
Enjoy my one day stay at the hotel, staff are friendly & helpful. Right in the city centre with lots of malls & shops around, and near to China town. Accessible to all free Tram ride within the city, very convenient!
Reviewed November 08, 2018
4.8
Ross from Australia
Family with teens
Superior Twin Room
Stayed 4 nights in December 2018
Disappointed and won't come back”
We stayed here last year and our experience was excellent. This year I felt like we were staying in a different hotel and the service had dropped dramatically. The room was not what I had booked, it was tiny, had bad A/C and the bathroom was exceptionally small. Won't be returning again.
Reviewed January 04, 2019
10.0
Exceptional
leica from Australia
Couple
Superior 2 Queen Beds
Stayed 1 night in December 2018
Very comfortable, quiet and central location.”
Very comfortable, quiet and central location. We would definitely stay again. To be able to walk to all cafes, and central shopping made our stay enjoyable. The room was clean, and the bed very comfortable.
Reviewed January 03, 2019
8.0
Excellent
Ivy from Malaysia
Couple
Standard Queen Room
Stayed 4 nights in October 2018
Very good”
Location was perfect, walking distance to many places and a tram for easy access at our doorstep. The elevators frequently went out of order during our stay - although we felt it was commendable for Mercure to have staff on standby to manually operate the lift during peak hours. The room was mostly clean, but there were visible dust piles in the vents and small corners of the room. TV reception was clear with a good selection of DTV channels. Remote control was difficult to use. Staff were attentive, and checkin/checkout was a breeze.
Reviewed October 16, 2018
8.4
Excellent
THIKIEUMAI from Vietnam
Business traveler
Standard Queen Room
Stayed 4 nights in September 2018
The best location in Melbourne”
Near everything you need. It is convenience for those who want to hang out in crowded place. Airport Skybus stop number 11 is near hotel and it costs 20 Aud per person with free for children under 12.
Reviewed September 16, 2018
9.6
Exceptional
Dayangku from Malaysia
Family with teens
Standard Twin Room
Stayed 4 nights in July 2018
Exceptional”
Very good additional practical facilities upgrade in standard room from previous stays as I could remember. Super love the USB power connector (charges my phone very fast!) and the VS saloon style hairdryer (so happy to be able to have nice hair during my holiday! :D).
Reviewed August 01, 2018
9.2
Exceptional
Dustie from Australia
Family with young children
Standard Queen Room
Stayed 1 night in December 2018
Great spot to stay so close to everything ”
Everything was nice however tv didn’t work very well. When you have had a 6am flight it is nice to chill out in the room. That was the only thing other then that an amazing place to stay early check was fantastic.
Reviewed December 08, 2018
10.0
Exceptional
Evan from Australia
Couple
Standard Queen Room
Stayed 1 night in November 2018
Exceptional”
The location was central in Melbourne, the room was clean and perfectly kept, the bed was soft, it looked modernly furbished met all our needs. There was even a fridge in the room to put our drinks. The place was fantastic. I recommend to any one to stay there.
Reviewed December 02, 2018
9.2
Exceptional
Janet from Australia
Solo traveler
Standard Room
Stayed 1 night in November 2018
Great value”
Everything was very comfortable and clean in the room. I had been upgraded but bathroom had no bench space and no in room nibbles. Meal was very nice -rib eye and salad. i am very fussy so for me to say that is a big call. Ordered an ice bucket and got lots of ice. Nothing was too much trouble for staff. Parking was easy. I used valet service as I was very tired. Was able to pull up near the front of the hotel to offload luggage. Corridor carpets looked a bit grotty.
Reviewed November 20, 2018
8.4
Excellent
Choo from Singapore
Couple
Standard Queen Room
Stayed 1 night in June 2018
Good Location”
Reasonable size room considering it is located right at the Center of Melbourne CBD. A minute walk to free tram to SXS for transfer to and from airport via Skybus, very convenient. Room is clean too.
Reviewed June 03, 2018
9.6
Exceptional
Sandi from Australia
Family with young children
Standard Twin Room
Stayed 1 night in May 2018
mother and son trip”
The location of the Mercure is perfect. Even though you are in the heart of the CBD it is quiet. The staff are always friendly and welcoming. we booked a twin room and it was perfect for our needs. My only (little) issue was that the pipes in the wall seemed loud in this room. Each time the room next door used their shower or toilet we could hear it quite loudly.
Reviewed May 31, 2018
8.4
Excellent
Maria from Australia
Couple
Standard King
Stayed 2 nights in February 2018
Nice and convenient hotel with friendly staff”
Staff was friendly and helpful. The room was a great size and neat and tidy. The only dislike is the shower. The first time I showered, I came out with a large puddle in the bathroom. The shower door part needs some sort of cover so that when you are showering it doesn't go between the door and wall. Other than that the hotel was great.
Reviewed February 05, 2018
9.6
Exceptional
CHRISTIAN from Philippines
Solo traveler
Standard Queen Room
Stayed 1 night in August 2018
Super helpful staff & best location”
I would like to praise how professional the 2 staff while i was at this hotel last August 20 - 21, 2018. For Marcus and Chris Pappas - they were so HELPFUL in assessing client's needs and they're ALWAYS giving useful directions and your best options. Nothing is too lowly or too high to ask of them. Now, THATs customer service❣✌🏻❣
Reviewed August 22, 2018
8.4
Excellent
Suphalak from Qatar
Solo traveler
Standard Queen Room
Stayed 7 nights in May 2018
very good location”
The location of the hotel is excellent, near shopping street and many restaurants. Staffs're very helpful.
Reviewed November 14, 2018
8.8
Excellent
Richmond from Australia
Couple
Standard King
Stayed 5 nights in April 2017
Right in the heart of the city !!”
If you want to be right in the heart of the city and on the doorstep to shopping and chinatown then this is where you should stay. Great hotel with decent facilities. Also handy that it has a bar, sports bar and poke area in the hotel !
Reviewed November 23, 2017
10.0
Exceptional
Lay
Couple
Standard Queen Room
Stayed 4 nights in November 2017
Excellent location, clean hotel and great staff”
The hotel is next to Shopping Mall and Tram. It's near to Melbourne Tourism Center and the Yarra River Cruise. It's near Chinatown and there's lot of restaurant around the hotel. Duty free shop is just next door. The room is very clean and the clean the room everyday.
Reviewed November 06, 2017
8.0
Excellent
Azizi from Malaysia
Business traveler
Standard Queen Room
Stayed 2 nights in April 2017
Value for money”
This hotel is located right in the heart of Melbourne. Check in was fast. The room was a bit small but clean. It is good if you were staying for one or two nights. There were many restaurants and fast food outlets nearby. Check out was fast.
Reviewed July 02, 2017
8.8
Excellent
Alexandre from Indonesia
Business traveler
Standard Queen Room
Stayed 1 night in March 2017
A good place to stay in Melbourne CBD”
This hotel is located in the Melbourne CBD. It shares the same building with Grand Mercure Swanston. Stayed in both properties, dont see any significance difference in room size, so consider this properties if you want economic option. Got all the amenities for a good night stay All the CBD is just after your hotel door. got a valet parking team (an excellent one) which is attentive and helpful. Nothing to complain, recommended!
Reviewed April 09, 2017
8.8
Excellent
Diana from Australia
Family with young children
Standard Twin Room
Stayed 2 nights in January 2017
central to everything ”
This is the second time I have stayed here 2 years in a row. I must say it is very good with location wise, across the street was Melbourne emporium, behind as bourke st mall and down the road was chinatown, So central, would stay here if I go again,
Reviewed January 24, 2017
8.8
Excellent
Lasse from Denmark
Couple
Standard Queen Room
Stayed 1 night in September 2016
Great location”
The hotel is a bit hard to find and parking facilities cost a ton. Besides from this, we had a great stay and this place is great value for Money. Perfect location in the Heart of Melbourne CBD near Chinatown.
Reviewed October 12, 2016
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