Recent customer comments

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Very good



based on 1952 reviews
  • Cleanliness 7.4
  • Facilities 6.9
  • Location 9.2
  • Room comfort and quality 7.4
  • Service 7.7
  • Value for money 7.7
  • Food and dining 6.7
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suzanne from Australia
Solo travelers
Standard Queen Room
Stayed 2 nights in March 2016
Always great
Always great at this hotel nothing is a problem , fantastic location with all you need . Thanks
Reviewed March 11, 2016

Christie from Malaysia
Families with older children
Superior Triple Room
Stayed 2 nights in March 2016
It's in the middle of Melbourne City
Just in the heart of Melbourne City, convenient for everything you want, worth to stay!
Reviewed March 06, 2016

Ms from Australia
Solo travelers
Standard Queen Room
Stayed one night in March 2016
No wifi
Website said wifi available at a cost. On asking Receptionist said I could have it complimentary - great! However, when I got to my room I could not get enough wifi strength to link up with either my iPad or iPhone. A complete waste of time. Also the bathroom left a lot to be desired. No where to hang towels, no where to put cosmetics, old and tired.
Reviewed March 04, 2016

Kerry from New Zealand
Couples
Standard Queen Room
Stayed 4 nights in February 2016
Great location
Very central in CBD but not too noisy
Reviewed March 03, 2016

Mike from Australia
Business travelers
Standard Queen Room
Stayed 3 nights in February 2016
Efficient stay
Efficiency, cleanliness, green option
The noise from other guests on the 9th floor was a little intrusive at times.
Reviewed March 03, 2016

Nalin from Thailand
Solo travelers
Standard Queen Room
Stayed one night in February 2016
Happy in general
Good location, very small room. It's ok.
Reviewed March 03, 2016

Katie from Australia
Business travelers
Standard Queen Room
Stayed 4 nights in February 2016
Smack in the centre of Melbounre CBD
Location, room tidiness, service
Reviewed March 01, 2016

Hanna from Singapore
Couples
Standard Queen Room
Stayed 2 nights in January 2016
Hotel in the heart of Chinatown
Newly-renovated bathroom, central location, helpful staff
We had a comfortable stay here. The bathroom was newly-renovated, which was great, but it's a little squeezy. The room looked a little old and run down. The location is convenient, though.
Reviewed February 29, 2016

luanne from Singapore
Couples
Standard Queen Room
Stayed 4 nights in February 2016
Great location
Superb location in the heart of Chinatown with lots to eat all around. Room decor was a bit dated but the toilet was newly renovated. All in all a great deal!
Reviewed February 28, 2016

Heather from New Zealand
Solo travelers
Standard Queen Room
Stayed one night in February 2016
value, location
central location for shopping, transport and friendly service
very comfortable and satisfactory for me as a solo traveller
Reviewed February 26, 2016


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