Recent customer comments

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Very good



based on 1952 reviews
  • Cleanliness 7.4
  • Facilities 6.9
  • Location 9.2
  • Room comfort and quality 7.4
  • Service 7.7
  • Value for money 7.7
  • Food and dining 6.7
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Jaclyn from Australia
Families with older children
Standard Twin Room
Stayed 3 nights in May 2015
Position position
location in cbd, lovely staff, trams outside free in cbd
nice stay, very small room but would book again as its central and easy access to trams etc, clean although a little run down.
Reviewed May 30, 2015

Choon from Singapore
Couples
Standard Twin Room
Stayed 2 nights in May 2015
Good value hotel in a great location
Great location within the main CBD area of Melbourne. The rooms are well maintained despite being smallish with basic amenities. Checking in was a breeze.
Enjoyed the short stay as the great location made moving around the city very convenient. Made use of the free tram service as there are various tram stops around the hotel. The coffee/teas complements provided were generous and refilled each day. The only negative aspect was the smallish beds provided in the twin room.
Reviewed May 30, 2015

Wagdi from Australia
Business travelers
Standard Twin Room
Stayed 1 night in May 2015
Review
Location
Reviewed May 30, 2015

Mark from Australia
Business travelers
Standard Twin Room
Stayed 1 night in May 2015
Mecure
Bed coffee location
Good
Reviewed May 29, 2015

MARJORIE from Australia
Solo travelers
Standard Queen Room
Stayed 2 nights in March 2015
Great location
Location, Staff, close to Chinatown!
It was great! Would stay again.
Reviewed May 29, 2015

Kerry from Australia
Couples
Standard Queen Room
Stayed 2 nights in May 2015
Great location close to everything. Clean room
Location, clean and new bathroom.
Always like staying there.
Reviewed May 29, 2015

Michael from Australia
Business travelers
Standard Queen Room
Stayed 1 night in May 2015
M
M
M
Reviewed May 23, 2015

Owen from New Zealand
Couples
Superior King Room
Stayed 4 nights in May 2015
complaint
close to town center and trams
The noise from the rubbish collection at 4.30 each morning was very high and woke us each day.Not my idea of pleasant.. very disappointing
Reviewed May 21, 2015

Malcolm from Australia
Business travelers
Standard Queen Room
Stayed 1 night in May 2015
GST problem
Not dealing with staff know little about business travel
Being a business trip, I find it bizarre that they would not produce a Tax Invoice for my stay. Whilst they may go through you, I still require a tax invoice so GST can be claimed. I would have to ask the question whether Where, or if GST has been paid! I plan to follow this up with the ATO here in Australia.
Reviewed May 21, 2015

Angela from Australia
Solo travelers
Standard Twin Room
Stayed 3 nights in May 2015
great location
convenient, clean and peaceful
Excellent
Reviewed May 19, 2015


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