Very good 7.2
Based on 167 reviews

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About this property


Situated on Wellington's high terrace, the Mercure Wellington Hotel has spectacular views of the city and harbor. The hotel is within walking distance of the shops, restaurants, bars, and cafes of downtown as well as famous sights such as Te Papa Museum and the waterfront. Accommodation is provided by 111 rooms and suites, contemporary in style, and fitted with essential modern conveniences such as cable TVs and internet access. The Brasserie restaurant and bar serves a wide menu of food and snacks, and guest facilities include an indoor pool and sauna, gym, and well-equipped business center. Guests will truly have a comfortable and relaxing stay at Mercure Wellington Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1. Km
Distance to Airport: 8. Km
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 111
Parking Fee (per day): 20 NZD
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 1983
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Recent customer comments

Filter by traveler type
Very good

based on 167 reviews
  • Cleanliness 7.3
  • Facilities 6.0
  • Location 7.0
  • Room comfort and quality 7.5
  • Service 7.7
  • Value for money 7.2
  • Food and dining 6.8
Sort by

Rebecca from Australia
Families with young children
Standard Room with 1 double bed
Stayed one night in August 2016
Enjoyable stay
Bit old and dated but nice staff and comfy room made up for that.
Reviewed August 12, 2016

Stephen from Australia
Solo travelers
Superior Room with 2 Double Beds
Stayed 6 nights in July 2016
Enjoyable Stay
Hotel room was large and great to have small table and comfortable chairs to sit on. Floor didn't seem very clean and hand basin in bathroom had a long crack in it. Otherwise the room was clean and comfortable and had great views being on the top floor.
Reviewed July 18, 2016

Arifin from Indonesia
Families with young children
Standard Room with 2 Double Beds
Stayed 2 nights in June 2016
Just so so
Location was not ok, parking was very challenging and hotel design was also not proper
Reviewed June 25, 2016

himanshu from India
Standard Room with 1 double bed
Stayed one night in May 2016
No sky connection nd movies were paid
Reviewed May 12, 2016

Hannah from Australia
Business travelers
Standard Room with 2 Double Beds
Stayed one night in May 2016
Not good
Very tired and dated, cracked tiles, stained carpet, etc. Food was awful and over priced. Staff were unhelpful and had convince the kitchen to let me buy a $25 burger in the restaurant at midday as they only wanted to reheat something on the 24 hour menu. Only redeeming feature is there is a bar area open all day which is convenient for meetings if you need a base for people to meet you.
Reviewed May 06, 2016

Keith from United Kingdom
Superior Room with 1 Queen Bed
Stayed 4 nights in January 2016
Stay in wellington
Reviewed January 12, 2016

christine from New Zealand
Standard Room with 1 double bed
Stayed one night in December 2015
Big spacious room with view of harbour
sauna, location, spacious room
Reviewed January 02, 2016

Samat from Singapore
Families with young children
Standard Room with 2 Double Beds
Stayed 3 nights in December 2015
Maybe a 3 star hotel
1) Very steep curving slope to entre carpark 2) Carpark lot space only fit a mini clubman 70s version. 3) A normal car cannot allow passenger to open door when park beside another car. 4) Room TV has 5 channel and kept prompting pay for movie. 5) Dusty and spoil hair dryer. 6) Have to pay for carpark $20 a day. 7) Shower head need to be replaced. 8) Noisiest aircon ever.
Reviewed December 29, 2015

Milton from New Zealand
Families with young children
Standard Room with 2 Double Beds
Stayed one night in December 2015
Hotel is old and well overdue for renovation.
Location was reasonable. But will find a better class of hotel on the next visit.
Aircon / heating was noisey, room was not up to 4 star standard, no assistance with any baggage, may as well call it a multi story motel.
Reviewed December 28, 2015

Mark from New Zealand
Families with older children
Standard Room with 2 Double Beds
Stayed one night in December 2015
Mercure Hotel on The Terrace. Wtgn
Central location, having a bath tub, helpful staff. Parking tight and having to pay for parking is a weakness
Overall ok except check in is only available after 2pm. Expected to have free car parking but instead have to pay $20 pet day.
Reviewed December 18, 2015


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