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Mercure Wien City Hotel
Mercure Wien City Hotel
Mercure Wien City Hotel
Mercure Wien City Hotel
Mercure Wien City Hotel
Mercure Wien City Hotel
Mercure Wien City Hotel

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8.2

Excellent

2,101 reviews

2,101 reviews

Breakfast1
See map

8.5

Excellent

Location rating score

Excellent location - 140 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Nagy Strickdesign

170 m

Manès-Sperber-Park

190 m

Milosevic

260 m

Gestapo Haus Wien

260 m

Karmeliterkirche

260 m

Popular landmarks
St. Stephen's Cathedral

780 m

Historic Center of Vienna

880 m

The Hofburg

1.1 km

Wiener Staatsoper

1.4 km

Prater

1.6 km

Closest landmarks
Dr. Brigitte Wiesinger-Dimter

50 m

Dr. Kerstin Wörther

90 m

In Good Shape

180 m

Mandu

260 m

Parkhaus am Kai

280 m

Mercure Wien City Hotel

Hollandstrasse 3, 02. Leopoldstadt, Vienna, Austria, 1020 - See map

Make your best journey to Vienna with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the 02. Leopoldstadt part of Vienna, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Schonbrunn Palace. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

430 meters to public transportation

Front desk [24-hour]

730 meters to Stephansplatz

Complimentary WIFi in all rooms

A/C

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Bar

Restaurants

Coffee shop

Your dates are popular among travelersUsers are booking a place in Vienna every 10 minutes on Agoda.com
Value for money7.7
Location rating8.5
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport18.7 km

Rooms available at Mercure Wien City Hotel

Excellent
Room comfort & quality

8.4

Standard Room
...
  • Room size: 19 m²/205 ft²
  • Street view
  • 1 double bed
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Superior King or Twin
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 double bed or 2 single be...
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Privilege King Room
...
  • Room size: 19 m²/205 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 king bed or 2 single beds
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Other
...
  • Room size: 18 m²/194 ft²
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Double Standard
...
  • Separate shower/bathtub
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Double with Extra Bed
...
  • Room size: 24 m²/258 ft²
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Anna & Balazs Room
...
  • Room size: 19 m²/205 ft²
  • 1 double bed
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Privilege Double Room
...
  • Room size: 18 m²/194 ft²
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Double Superior
...
  • Separate shower/bathtub
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Frequently asked questions

Does Mercure Wien City Hotel have a hot tub?

Mercure Wien City Hotel does not have a hot tub.

What time is check-in and check-out at Mercure Wien City Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Wien City Hotel?

For those who wish to drive their own cars, Mercure Wien City Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge.

Is breakfast offered at Mercure Wien City Hotel?

Wake up to a great buffet breakfast at Mercure Wien City Hotel. Adults can enjoy breakfast offered with an additional charge of 18 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Mercure Wien City Hotel?

Mercure Wien City Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Mercure Wien City Hotel?

The closest train, metro, or bus station to Mercure Wien City Hotel is Taborstraße Metro Stop, 600 m away.

What restaurants are nearby Mercure Wien City Hotel?

Restaurants including Pilwax, CouCou and Mezze Cafe Restaurant are popular in Mercure Wien City Hotel’s neighborhood which is known as 02. Leopoldstadt.

What popular shopping places are close to Mercure Wien City Hotel?

Shopping options in Mercure Wien City Hotel’s 02. Leopoldstadt neighborhood include Karmelitermarkt, Augarten Porzellan and Pocelain Manufactory Augarten.

What are popular attractions near Mercure Wien City Hotel?

Mercure Wien City Hotel’s location in the 02. Leopoldstadt neighborhood makes it close to famous attractions including Prater, Wiener Riesenrad and Madame Tussauds Vienna.

What popular natural sightseeing spots are close to Mercure Wien City Hotel?

Mercure Wien City Hotel’s nearby natural sights include Konstantinhügel, Rodelhügel and Booteria located in the same 02. Leopoldstadt area.

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Explore the neighborhood

What people love about Mercure Wien City Hotel

  • 10

    Exceptional

    "One of the best Mercure I have ever stayed in!"

    Teck

    |

    June 23, 2022

Overall rating:

8.2

Excellent
2,101 reviews
Cleanliness
8.7
Facilities
7.5
Location
8.5
Read all reviews >
More about Mercure Wien City Hotel

More about Mercure Wien City Hotel

Mercure Wien City Hotel

Never miss a single attraction in Vienna when staying at Mercure Wien City Hotel. Getting around in Vienna is easy when staying at this hotel, strategically placed right in the heart of the city. Explore the genuine Vienna that most travelers never see, with a stay at Mercure Wien City Hotel -- located only 5.7 km from Schonbrunn Palace.
At Mercure Wien City Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Mercure Wien City Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a coffee or tea maker, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Mercure Wien City Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.


Around the property

Don't miss out on all that Vienna has to offer during your stay at Mercure Wien City Hotel. Acquire some cultural knowledge with a day at The Hofburg located 1.1 km away, where you can see famous works by local artists.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Housekeeping

3 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Turkish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [on-site]
  • Parking [paid]

Available in all rooms

  • A/C
  • Accessible by elevator
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Concierge
  • Desk
  • Free tea
  • Hair dryer
  • Heating
  • Hypoallergenic
  • Individual air conditioning
  • Laptop safe box
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke alarm
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Window
Food and dining
Breakfast options
  • Buffet
Location
Hollandstrasse 3, 02. Leopoldstadt, Vienna, Austria, 1020
Excellent
Location

8.5

Airports

  • Vienna International Airport (VIE) - Austria
    18.7 km 25 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    61.3 km

Public transportation

  • Vienna Ring Tram
    430 m
  • Taborstraße Metro Stop
    600 m

Hospital or clinic

  • Dr. Brigitte Wiesinger-Dimter
    50 m

Shopping

  • Vienna Naschmarkt
    2.5 km

Convenience store

  • Denn's Biomarkt Store
    330 m

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • St. Stephen's Cathedral
    780 m
  • Historic Center of Vienna
    880 m
  • The Hofburg
    1.1 km
  • Wiener Staatsoper
    1.4 km
  • Prater
    1.6 km
  • Kunsthistorisches Museum Vienna
    1.7 km
  • Belvedere Museum
    2.7 km
  • Schonbrunn Palace
    5.8 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    6.5 km
  • Schonbrunner Gardens
    6.7 km

Nearby landmarks

  • Dr. Brigitte Wiesinger-Dimter
    50 m
  • Dr. Kerstin Wörther
    90 m
  • Nagy Strickdesign
    170 m
  • In Good Shape
    180 m
  • Manès-Sperber-Park
    190 m
  • Mandu
    260 m
  • Milosevic
    260 m
  • Gestapo Haus Wien
    260 m
  • Karmeliterkirche
    260 m
  • Karmelitermarkt
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)18 EUR

The property

  • Number of floors7
  • Number of rooms 123
  • Room voltage220
  • Year property opened1992
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Wien City Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.7
Facilities7.5
Location8.5
Room comfort and quality8.4
Service8.2
Value for money7.7
High score for Vienna
Rating
9+ Exceptional (9)
8-9 Excellent (11)
7-8 Very Good (5)
6-7 Good (2)
<6 Below Expectation (4)
Time of the year
Mar - May (4)
Jun - Aug (13)
Sep - Nov (5)
Dec - Feb (9)
All guests (52)
All room types
All languages

Show reviews that mention 

Showing 31 verified guest comments
12
9.3
Exceptional
THI from Vietnam
Business traveler
Standard Room
Stayed 6 nights in August 2012

Best features”

clean

standard queen room at mercure wien city hotel is the good choice for us when we're travelling to wien for a congress. i like your hotel's location, features & staff performances. thanks for all.

Reviewed September 12, 2012

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8.7
Excellent
YOONTAE from South Korea
Couple
Standard Room
Stayed 4 nights in February 2013

Very nice hotel”

Good location and nice service

Warm welcoming and very kind reception. Reasonable price and good buffet which includes various and delicious foods. I strongly recommend this hotel for anyone. It was great experience for me and wife, even it was a honey moon. Close to main pitch area in the city centre. (just cross the bridge) and nearby there is a bus stop to air port (250 m away from hotel)

Reviewed March 12, 2013

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8.3
Excellent
Nazieh from Israel
Standard Room
Stayed 3 nights in December 2012

Great Hotel and location”

Comfortable with pleasant atmosphere

We spent Christmas at this hotel together with our three kids, it was great, with pleasant large rooms in which you can find all you needed, the beds were comfortable and the service was nice. Wireless nternet access was free but not available inside the rooms , so the kids had to go down the lobby to log on. But, when we booked online through the Agoda site it wasn't clearly stated that the price didn't include breakfast, so we were surprised to see that in the detailed order they sent us , we got so angry and sent an email to ask for expanation I'm still not convinced with the reply we got, let alone that the price of the meal they requested in the hotel was way too high!!!

Reviewed December 29, 2012

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8.0
Excellent
PAUL from United Kingdom
Business traveler
Standard Room
Stayed 4 nights in October 2012

Comfortable hotel with good service”

good location, friendly staff

This hotel was clean and comfortable. Facilities were good with free internet access and all staff were friendly and professional.The rooms were comfortable and there was a mini bar.I did not eat in the hotel but the bar service was excellent.The hotel was in a central location with easy access to the city. There were local shops and restaurants nearby. There were excellent transport links via bus tram or taxi.

Reviewed November 19, 2012

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6.7
Good
Rosina from United Kingdom
Group
Standard Room
Stayed 4 nights in December 2012

Great location with helpful staff”

Location

Great location in Vienna, a short walk into town so fantastic value for money. Despite booking twin room they overlooked this request and showed us to a double room with no explanation! Staff were helpful once I insisted on my booking requirements. The lift is quite rickity......as previous comments have suggested, but still worked. A nice, clean hotel but maybe closer to 3* not 4??!!

Reviewed January 13, 2013

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7.7
Very good
Jacqueline from Singapore
Couple
Standard Room
Stayed 1 night in December 2012

Decent location and great service”

comfortable and clean

Just across the street from the main square of stephansplatz and 10 min walk from the metro station. Taxi fare from the airport here will set you back 40-50 euros Hotel rooms were clean and beds were comfortable. furnitures were modern and up to date. quiet street and no loud noises in the night during your sleep. the hotel is easy to locate and there are signs around. we enjoyed our stay here.

Reviewed January 03, 2013

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8.0
Excellent
Doaa
Family with teens
Superior King or Twin
Stayed 3 nights in January 2020

The hotel location is great”

The check in and check out process was great, the location of the hotel is great, the house keeping is perfect and the room is quite ok, the only thing that needs improvement is the breakfast varieties the buffet is a bit poor

Reviewed January 13, 2020

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8.3
Excellent
David from Ireland
Solo traveler
Standard Room
Stayed 2 nights in June 2015

hotel mecure”

location, breakfast, room

Excellent and relaxing. Great hotel for a great city.

Reviewed June 28, 2015

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7.3
Very good
Avishai from Israel
Standard Room
Stayed 4 nights in May 2011

Good but not 4 stars”

Location - 5 minutes walk from the subway

very standard hotel. If you don't have too high expectations you will not disappoint. The room is not as spacy is we were expected, but it is clean. We think though that this is not a 4 stars hotel. 3 stars will better describe it.

Reviewed June 12, 2011

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9.2
Exceptional
Clarence from United Kingdom
Couple
Superior King or Twin
Stayed 3 nights in July 2016

Fab”

Nice place, breakfast!! Near in city centre!!

Reviewed July 12, 2016

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6.0
Ma from China
Couple
Standard Room
Stayed 2 nights in August 2012

Nice Convenient Hotel”

Quite near to subway station

Some problem in the bathroom but they fix it in the next day. A reasonable walk to subway station. Staff are nice but have no clues on some specific question about Vienna.

Reviewed August 26, 2012

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9.2
Exceptional
Claudine from Australia
Group
Superior King or Twin
Stayed 2 nights in December 2016

Stayed for two nights”

Location is fantastic, east to get to business centre and very close to train station . Staff is very helpful and friendly.

Reviewed February 06, 2017

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9.6
Exceptional
Abisht from India
Family with young children
Superior King or Twin
Stayed 1 night in August 2017

Great location ”

Property is great. Staff very good. Very closely located to the center. Only wish if Accor group lets me earn points.

Reviewed September 01, 2017

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8.7
Excellent
Jogendra from India
Couple
Standard Room
Stayed 2 nights in March 2013

Great!”

1. Location 2. Comfortable Room 3. Great supportive Staff

The staff was very helpful. The location was such we had to walk less than 300 meters to reach market, transport etc.

Reviewed April 05, 2013

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4.4
Patrick from Thailand
Business traveler
Standard Room
Stayed 1 night in February 2020

Overpriced ”

Needed to be a contortionist to get in and out of the bath/shower - 1 English speaking TV channel - but 14 Islamic channels !

Reviewed February 22, 2020

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5.6
hasan from Bahrain
Couple
Standard Room
Stayed 1 night in July 2017

Above average”

Please change your condition system

Reviewed July 15, 2017

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10.0
Exceptional
Teck from Singapore
Couple
Standard Room
Stayed 1 night in June 2022

One of the best Mercure I have ever stayed in! ”

One of the best Mercure I have ever stayed in! My first time to Vienna, I am not sure if all the hotels in Vienna are this good or just that this Mercure at the price I got was just so good!

Reviewed June 23, 2022

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8.0
Excellent
Kit from China
Couple
Standard Room
Stayed 2 nights in April 2015

Good location with reasonable price ”

Location, cleanliness, price
Reviewed May 03, 2015

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8.3
Excellent
Inbar from Israel
Couple
Standard Room
Stayed 1 night in November 2014

Great- a step away from the center.”

comfortable, very clean, great staff
Reviewed November 26, 2014

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6.3
Good
Nadine from Germany
Couple
Stayed 4 nights in December 2010

Schönes Hotel, aber nicht sauber in unserem Zimmer”

in kurzer Zeit in der Innenstadt
nur die Sauberkeit des Zimmers

Trinkgläser waren vorhanden, allerdings waren an beiden noch Spuren von Lippenstift. Haare auf dem Badezimmerboden vom Vorgänger/in.

Reviewed January 16, 2011

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12
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