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Mercure Wien Zentrum Hotel
Mercure Wien Zentrum Hotel
Mercure Wien Zentrum Hotel
Mercure Wien Zentrum Hotel
Mercure Wien Zentrum Hotel
Mercure Wien Zentrum Hotel
Mercure Wien Zentrum Hotel

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8.6

Excellent

3,353 reviews

3,353 reviews

Housekeeping7
Shops3
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Niederösterreich Werbung

40 m

Stadttempel Synagogue

40 m

Bermuda Triangle

60 m

First Floor Bar

60 m

Shakespeare & Co

80 m

Popular landmarks
St. Stephen's Cathedral

330 m

Historic Center of Vienna

470 m

The Hofburg

750 m

Wiener Staatsoper

1.0 km

Kunsthistorisches Museum Vienna

1.3 km

Closest landmarks
4feet Ballroom Dancing

30 m

Vollgruber

40 m

Brady-Apotheke

50 m

Alte Musik in St. Ruprecht

100 m

Kammerspiele Theatre

100 m

Mercure Wien Zentrum Hotel

Fleischmarkt 1a, Innere Stadt, Vienna, Austria, 1010 - See map

Make your best journey to Vienna with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Innere Stadt, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Schonbrunn Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

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Highlights

Located in heart of Vienna

Front desk [24-hour]

Airport transfer

280 meters to public transportation

Inside city center

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Pets allowed

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Vienna every 10 minutes on Agoda.com
Value for money7.9
Location rating9.3
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport18.5 km

Rooms available at Mercure Wien Zentrum Hotel

Excellent
Room comfort & quality

8.4

Privilege Room
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 queen bed
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Standard Single Room
...
  • 1 single bed
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Double Superior
...
  • Separate shower/bathtub
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Double Superior
...
  • Separate shower/bathtub
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Standard
...
  • Non-smoking
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1 Bedroom
...
  • Shower
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Casal
...
    Enter dates to see prices
    superiorior single room
    ...
      Enter dates to see prices
      Superior Single Room 1 Single Bed
      ...
        Enter dates to see prices

        Frequently asked questions

        Does Mercure Wien Zentrum Hotel have a hot tub?

        Mercure Wien Zentrum Hotel does not have a hot tub.

        How much does it cost to stay at Mercure Wien Zentrum Hotel?

        Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

        What time is check-in and check-out at Mercure Wien Zentrum Hotel?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Mercure Wien Zentrum Hotel?

        Mercure Wien Zentrum Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 37 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mercure Wien Zentrum Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Vienna with private transportation, the hotel can arrange car rental for you.

        Is breakfast offered at Mercure Wien Zentrum Hotel?

        Wake up to a great buffet breakfast at Mercure Wien Zentrum Hotel. Adults can enjoy breakfast offered with an additional charge of 17 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What is the smoking policy at Mercure Wien Zentrum Hotel?

        Mercure Wien Zentrum Hotel does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to Mercure Wien Zentrum Hotel?

        The closest train, metro, or bus station is Vienna Ring Tram, 270 m away from Mercure Wien Zentrum Hotel.

        What restaurants are nearby Mercure Wien Zentrum Hotel?

        Mercure Wien Zentrum Hotel is located in Innere Stadt, famous for good restaurants such as Mercure Wien Zentrum, Restaurant Kornhauslturm and Kiang.

        What popular shopping places are close to Mercure Wien Zentrum Hotel?

        Located in the Innere Stadt area, Mercure Wien Zentrum Hotel is close to great shopping choices like Shoetation, Shakespeare & Company and Zum Finisteren Stern.

        What are popular attractions near Mercure Wien Zentrum Hotel?

        Guests at Mercure Wien Zentrum Hotel can easily visit St. Stephen's Cathedral, Historic Center of Vienna and The Hofburg located in the Innere Stadt area.

        What popular natural sightseeing spots are close to Mercure Wien Zentrum Hotel?

        Mercure Wien Zentrum Hotel is located in the Innere Stadt area, which is famous for natural sightseeing destinations such as Burggarten Park and Rathauspark.

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        Explore the neighborhood

        What people love about Mercure Wien Zentrum Hotel

        • 10

          Exceptional
          Bathroom

          "Rooms of the hotel and toilets very excelent."

          MSAAD

          |

          August 10, 2022

        • 10

          Exceptional
          Cleanliness

          "Rooms clean and easy to deal with every body"

          MSAAD

          |

          August 2, 2022

        • 9.2

          Exceptional
          Location

          "This hotel has a great location."

          Gabrielle

          |

          July 26, 2022

        Overall rating:

        8.6

        Excellent
        3,353 reviews
        Cleanliness
        8.5
        Facilities
        7.7
        Location
        9.3
        Read all reviews >
        More about Mercure Wien Zentrum Hotel

        More about Mercure Wien Zentrum Hotel

        Mercure Wien Zentrum Hotel

        Get the most out of your trip in Vienna when you stay at Mercure Wien Zentrum Hotel. This hotel is located right in the city center, in close proximity to all the famous sites. Explore the genuine Vienna that most travelers never see, with a stay at Mercure Wien Zentrum Hotel -- located only 5.4 km from Schonbrunn Palace.
        Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Vienna even more convenient.
        Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
        Packing light is possible at Mercure Wien Zentrum Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
        Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal.
        It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


        Dining and things to do

        Every day at Mercure Wien Zentrum Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
        Light snacking is available day or night with the hotel's vending machines.
        Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, located right at the hotel. Spend some time relaxing at the hotel's pool. Engage in some easy evening fun with other guests with the hotel's hiking trails.
        Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


        Around the property

        Mercure Wien Zentrum Hotel is the perfect spot to explore Vienna's fascinating cultural sights and attractions. Acquire some cultural knowledge with a day at The Hofburg located 740 m away, where you can see famous works by local artists.

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        Amenities and facilities
        Very good
        Facilities

        7.7

        Most talked about facilities

        Housekeeping

        10 mentions

        Breakfast

        7 mentions

        Internet

        3 mentions

        Taxi

        1 mention

        Languages spoken

        • English
        • Croatian
        • French
        • German
        • Greek
        • Italian
        • Spanish

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Hiking
        • Massage
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Alternative meal arrangement
        • Bar
        • Coffee shop
        • Kitchen
        • Restaurants
        • Room service [24-hour]
        • Vending machine

        Services and conveniences

        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Currency exchange
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Fireplace
        • Food delivery
        • Gift/souvenir shop
        • Heating in public area
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Shops
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Babysitting service
        • Kids meal

        Access

        • CCTV in common areas
        • Check-in/out [express]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Smoke alarms
        • Soundproof rooms

        Getting around

        • Airport transfer
        • Car park [charges apply]
        • Car park [nearby]
        • Car park [on-site]
        • Car power charging station
        • Rental car
        • Valet parking

        Sports equipment rental

        • Bicycle rental

        Available in all rooms

        • Air conditioning
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • Free bottled water
        • Hair dryer
        • Individual air conditioning
        • In-room safe box
        • Internet access – wireless
        • Ironing facilities
        • Mini bar
        • Private bathroom
        • Satellite/cable channels
        • Slippers
        • Soundproofing
        • Telephone
        • Toiletries
        • Towels
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • Buffet
        Restaurants on site

        Restaurant GO!Wien

        • Cuisine: European, International, Austrian
        • Menu: Buffet
        Location
        Fleischmarkt 1a, Innere Stadt, Vienna, Austria, 1010
        Exceptional
        Location

        9.3

        Airports

        • Vienna International Airport (VIE) - Austria
          18.5 km 27 min drive
        • M. R. Štefánik Airport (BTS) - Slovakia
          61.3 km

        Public transportation

        • Vienna Ring Tram
          280 m
        • Stephansplatz Metro Station
          410 m 6 min walk

        Hospital or clinic

        • Vollgruber
          40 m

        Shopping

        • Vienna Naschmarkt
          2.0 km

        Convenience store

        • Denn's Biomarkt Store
          520 m

        Cash withdrawal

        • ATM
          90 m
        What's nearby

        Popular landmarks

        • St. Stephen's Cathedral
          330 m
        • Historic Center of Vienna
          470 m
        • The Hofburg
          750 m
        • Wiener Staatsoper
          1.0 km
        • Kunsthistorisches Museum Vienna
          1.3 km
        • Prater
          1.8 km
        • Belvedere Museum
          2.2 km
        • Schonbrunn Palace
          5.4 km
        • Tiergarten Schoenbrunn - Zoo Vienna
          6.2 km
        • Schonbrunner Gardens
          6.3 km

        Nearby landmarks

        • 4feet Ballroom Dancing
          30 m
        • Niederösterreich Werbung
          40 m
        • Vollgruber
          40 m
        • Stadttempel Synagogue
          40 m
        • Brady-Apotheke
          50 m
        • Bermuda Triangle
          60 m
        • First Floor Bar
          60 m
        • Shakespeare & Co
          80 m
        • St. Rupert's Church (Ruprechtskirche)
          90 m
        • Shoetation
          90 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        Minimum age of guests is: 18 year(s).

        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out from05:00
        • Check-out until12:00

        Getting around

        • Airport transfer fee37 EUR

        Extras

        • Breakfast charge (unless included in room price)17 EUR

        The property

        • Number of floors9
        • Number of rooms 154
        • Room voltage220
        Property announcements

        Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

        The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

        In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

        Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

        Reviews of Mercure Wien Zentrum Hotel from real guests

        Provided by verified guests of Agoda
        8.3
        /
        10
        Cleanliness8.5
        Facilities7.7
        Location9.3
        Room comfort and quality8.4
        Service8.1
        Value for money7.9
        High score for Vienna
        Rating
        9+ Exceptional (37)
        8-9 Excellent (45)
        7-8 Very Good (36)
        6-7 Good (13)
        <6 Below Expectation (11)
        Time of the year
        Mar - May (37)
        Jun - Aug (52)
        Sep - Nov (29)
        Dec - Feb (24)
        All guests (165)
        All room types
        All languages

        Show reviews that mention 

        Showing 142 verified guest comments
        12345
        10.0
        Exceptional
        Sintija from Latvia
        Couple
        Stayed 1 night in December 2008

        Fantastic location”

        perfect location, beautiful room and bathroom

        You are in the center of everything what Vienna has to offer. Really new and beautiful hotel with nice style and comfortable bathroom and room. We stayed at upper floors of the hotel so the room size was really good. The only thing is the parking place - the hotel doesn't have one but we didn't have difficulties to find one just around the corner and it was Christmas time so in ordinary day it shouldn't be a problem. Just around the corner we found place with nice sweets and where they sell the hot wine to warm up as it was cold and just few steps further we reached the reached the famous St. Stephen`s Cathedral. And very close to it we found amazing place to eat traditional food and have a drink. Unfortunately our stay was too short to tell more details about the hotel but next time we are coming to Vienna we definitely will stay at this hotel and I suggest it to everybody - younger people, couples or older ones or families with children because the location is unbeatable!!!

        Reviewed January 10, 2009

        See room deals

        8.7
        Excellent
        JUNG from South Korea
        Solo traveler
        Standard Double Room
        Stayed 2 nights in July 2012

        Overall "Great"”

        Location and Breakfast

        the best part of this hotel was the location. it was only 5 minutes away, walking distance, from the stephansdom. (stephansdom is connected to all the main streets of vienna.) breakfast was also great. numerous menues to choose from and delicious as well. however, this hotel does not have an air conditioner, only the center cooling system. since summer in vienna is not as hot as any other europe, sometimes it even gets cold at night, this was not a big of an issue for my stay, but if you are really not a summer person, keep this information on your mind.

        Reviewed August 05, 2012

        See room deals

        9.3
        Exceptional
        Fidelyn from Philippines
        Family with teens
        Standard Double Room
        Stayed 2 nights in July 2012

        Nice hotel in the heart of the city...”

        Perfect location in the center of the city

        It's a nice hotel in the heart of the city so everything is within walking distance so you don't need to buy the Vienna Card if you are staying for 3 days 2 nights. Breakfast was great as they had a wide variety of choices and their power bars were really great we couldn't resist bringing some during our tours :) I definitely endorse this hotel for value for money

        Reviewed August 10, 2012

        See room deals

        8.0
        Excellent
        Almut from Germany
        Couple
        Standard Double Room
        Stayed 2 nights in April 2012

        Great location”

        very nice rooms, great location, very friendly staff

        This is a very nice hotel right in the heart of Vienna. The main attractions are only a very short walk away. The hotel staff is very friendly. The rooms are very nice and of decent size. The breakfast is rather expensive, but there are many coffee shops in the neighbourhood, which serve good breakfast at half the price of the hotel breakfast.

        Reviewed May 02, 2012

        See room deals

        7.7
        Very good
        Harry from Indonesia
        Solo traveler
        Stayed 2 nights in August 2009

        Mercure night life”

        Interior design of the room and bath room is nice. The staffs is friendly and the location is suitable for young people who want to get party at night and don't want to walk far away from majot club in Vienna.
        There are many light just unfortunately kind of embience light not so bright. Stay at the higher floor because some low floor can be a bit noice especially on week end because close to night club and bar.

        I like the location because not so far from all the bars and clubs ( behind the hotel ). The staffs is friendly. If you take a bus from Vienna airport, the bus stop just around 200 meter from the hotel. Very close to traim and walking distance to famous Stephen Cathedral. Its nice location and affodable price excluded break fast. Breakfast will cost you additional $ 12 euro and its a good buffet break fast. I guess its worted to stay here if the price are less then $ 120 euro above that may be should find other hotels better and closer to stephen cathedral.

        Reviewed September 09, 2009

        See room deals

        9.0
        Exceptional
        Fidelyn from Philippines
        Family with teens
        Standard Double Room
        Stayed 2 nights in July 2012

        Perfect location hotel”

        Great breakfast

        Hotel is within walking distance to all the main attractions so there is no need to buy the Vienna Card which was the biggest mistake we did as we thought we needed them to go to the major spots! It is near to a metro station so no need to take a cab going to the hotel. There are also many food stalls nearby

        Reviewed August 10, 2012

        See room deals

        8.7
        Excellent
        Maalfrid from Norway
        Couple
        Standard Double Room
        Stayed 4 nights in December 2012

        Good and central hotel in Vienna. Very friendly.”

        Friendly. Clean. Good dinner at new-year. Close to shops and cultural attractions.

        We stayed 4 days and had new-year in Vienna. The hotel had good service in the reception and in the restaurant. The room was relatively small, but ok. We got a good offer for Silvester-dinner at the restaurant and had a good meal. We like to come back next time!

        Reviewed January 11, 2013

        See room deals

        9.7
        Exceptional
        Anna from Russia
        Family with young children
        Standard Double Room
        Stayed 3 nights in January 2012

        very lovely hotel right in the centre”

        right in the center, clean mordern style, great coffee in the room for free

        we loved our stay and definately would reccomend this hotel to stay! its great from all sides: right in the centre, so easy access to anything - all major attraction just minuted by foot. Friendly staff, service is great. Amazing free coffee in the room, free wifi - room is morden and very clean. One thing only - hotel doesnt have a bathtub that we needed for our baby son. which is kind of ok as we knew about it but wishes bathtub to be there.

        Reviewed February 15, 2012

        See room deals

        7.3
        Very good
        Teck from Singapore
        Couple
        Standard Double Room
        Stayed 1 night in March 2014

        Value for money”

        Nespresso machine, ideal location, fast check-in, check-out

        We arrive from Prague through an overnight train and we had just gone through 1 day plus without bathing and rest, so we arrived lethagic, restless and spent. I knew that this hotel won't allow early check-in considering that I had booked through agoda and it had offered various discount, but none the less, I specially check their vacancy a day before, and yes, there's still available rooms which also means it up to the hotel to offer an early check-in to me. And so, Me and my wife arrived early and yes, not to my surprise that there turn me down flat despite them having rooms to offer, simply by the reason of the rooms are full and won't ready and asking me to come back by the check in time and we could have our luggages left at their hotel, and thus denying early check-in. So we arrive back at the check in desk by 3 and did managed to check-in by then, but when we reached our rooms, we discovered the rooms are prepared hastily with beddings not fold properly, nespresso machine without capsules. In Conclusion, if you are looking for a comfort, few days stay in the city central of Vienna, look at this hotel, if not, there are always plenty better hotel elsewhere.

        Reviewed April 04, 2014

        See room deals

        8.0
        Excellent
        Fumiaki from Japan
        Solo traveler
        Standard Double Room
        Stayed 1 night in February 2013

        It's Ok for short stay”

        For transit stay

        I stayed the hotel for one night before coming back to Japan. It belongs to big hotel-chain so that there's no problem of facility and service. But if you plan to stay long at Vienna for enjoying of sight-seeing and city mode, I don7t recommend this functional hotel. And more than I supposed, to reach for the hotel by taxi from Mitte Station was tough because the center of city is complicated to reach for. The hotels outside of link are more convenient.

        Reviewed February 18, 2013

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        10.0
        Exceptional
        Pimchanok from Thailand
        Group
        Standard Double Room
        Stayed 2 nights in June 2012

        Great location, nice room”

        The location is superb. Walking distance to main attractions

        No need to explain too much about Mercure as the name would imply the quality of rooms and services which i think are very satisfactory. The location is great and for us that's what we care the most.

        Reviewed June 23, 2012

        See room deals

        8.3
        Excellent
        Beat from Switzerland
        Couple
        Stayed 3 nights in June 2011

        Stylish hotel in the center”

        Location, friendly staff, modern rooms

        The hotel is very good located close to Stefans-Dom and Kärtnerstrasse. The next tube station is Schwedenplatz about 200 meters away. The staff was extremly friendly and helpful. Wireless is free of charge. The rooms are quite small but very stylish. Safe is good for a notebook. The rooms are clean. Breakfast is excellent but if not included in the price quite expensive. You have nice "cafes" around where you can enjoy your breakfast.

        Reviewed July 12, 2011

        See room deals

        8.8
        Excellent
        Teck from Singapore
        Couple
        Standard Double Room
        Stayed 3 nights in March 2016

        Good location & Affordable Hotel”

        Stayed for 3 nights. Hotel is in between 2 metro stations namely Stephansplatz (about 10 mins walk) and Schwensplatz (about 5 mins walk). There is also a supermarket known as Spar nearby about 5 mins walk. Hotel is clean and staff are friendly. Location wise, it is near the St Stephen's cathedral and the main town area where the shopping and restaurants are located at. Overall, a good experience for the both of us.

        Reviewed April 03, 2016

        See room deals

        7.7
        Very good
        Fuk from Hong Kong SAR, China
        Couple
        Standard Double Room
        Stayed 1 night in May 2012

        Great Value-for-money Hotel!”

        Great Location with friendly service

        Great location with subway station & St.Stephen's Church Square (main shopping area) are just 5 mins walk away! Room size a bit small but still good enough for two people unpack the suitcase at the same time. Service at the Front Desk was efficient and friendly. Their restaurant serve great meals, fine dining level at a very reasonable price. Wifi connections was good but there are only two electricity socket as which definitely not enough nowadays as most of the travelers got a lot of stuffs need to be re-charged. Just like a lot of the other hotels in Europe that they do not have shower curtain at the combined shower & bath, that really messy to get the entire floor wet after your shower!! (they really need improvement on it) .... The air-con is not functioning at all and luckily, we were still fine this time to open up the window but cannot imagine during hot summer or cold winter.....!

        Reviewed May 10, 2012

        See room deals

        8.7
        Excellent
        Ching from Singapore
        Group
        Standard Double Room
        Stayed 1 night in August 2012

        Clean hotel with excellent staff and great locatio”

        Clean hotel, excellent staff and great location

        i was on a 2 week europe trip and stay in 4 hotels and i must stay this is the best. all rooms i have stayed in are clean and comfy. but the staff at the reception are excellent in their services and so helpful! they even help me with my train schedule and printed a copy for me. they were patient in explaining the directions too. the hotel also has a computer and printer for use at the lobby which is helpful if you want to print out documents n online tickets too. the location is great in visiting the touristy spots.

        Reviewed September 05, 2012

        See room deals

        6.0
        Jade from Netherlands
        Couple
        Standard Double Room
        Stayed 1 night in January 2012

        OK, not great”

        Location

        we stayed here for one night only. the bed slept fine and the room was clean. the room was tiny, but hey most rooms in large european cities are, so that's not an issue. the location was fantastic which was the main reason we booked this hotel. i was unpleasantly surprised that for the mid price rate it didn't include breakfast... the main issue we faced here was that the staff at the front desk was not friendly and had a bit of an attitude. to be honest, we were shocked with how rude staff and waiters were in vienna. pfff, nothing compared to what people complain about in paris. even some snobs on the street gave us a dirty look. this was only in vienna though, in the ski areas where we were before in south west austria the people were lovely.

        Reviewed February 06, 2012

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        8.0
        Excellent
        YUNJUNG from South Korea
        Solo traveler
        Standard Double Room
        Stayed 3 nights in August 2013

        Very good location”

        Location, Freindly staff,

        If I have chance go to Wien, I will choose this hotel!!

        Reviewed August 19, 2013

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        9.3
        Exceptional
        Christopher from Australia
        Couple
        Standard Double Room
        Stayed 2 nights in March 2012

        Great hotel with great service”

        Very close to a Metro station, Stephansdom and all the pretty shops around it

        The central location of this hotel provided a lot of convenience for us. It's very easy to find/get to, the hotel staff confused our arrival dates prior to arrival (Mar vs. May), they upgraded our room upon confirmation. The size and design of the room was fantastic.

        Reviewed August 15, 2012

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        8.3
        Excellent
        Lam from Hong Kong SAR, China
        Couple
        Standard Double Room
        Stayed 2 nights in July 2012

        Good Location”

        The hotel is at great location. Near the Metro station, St Stephansdom and the shopping area. The room is clean and morden. The staff are helpful and friendly. Service at the Front Desk was efficient and friendly. The breakfast was great as they had a wide variety of choices.

        Reviewed August 17, 2012

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        7.7
        Very good
        Neil from Australia
        Couple
        Standard Double Room
        Stayed 2 nights in April 2013

        Comfortable stay”

        Location, rubber duckie, room size

        Upon arrival at the hotel the check in was fast and pleasant. We arrived in our room to be surprised with a large modern room, and a rubber duckie sitting in the shower cubical. A very cute touch. Hotel is 20 m from food locations, supermarket and 100 m from the nearest metro station, Schwedenplatz (U1 line) Hotel has free wifi, and you only have to input a password 1x every 24 hrs. Others need it every time you use the internet. Beds very comfortable. Excellent location, great room and pleasant stay.

        Reviewed April 27, 2013

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