Mercury Batam

Mercury Batam

Jl Raden Patah 12, Nagoya, Batam Island, Indonesia
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     Mercury Batam

    Mercury Batam Reviews

    7.2
    Very good
    /10
    (724 reviews)See what guests said
    7.2
    Very good

    "Overall it was a pleasant stay here."

    Mariyani

    -

    October 19, 2017

    7.6
    Very good room comfort and quality

    Things you’ll love about Mercury Batam

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Room service [24-hour]

    This property is in high demand!Last booked a few minutes ago
    Good
    Location
    6.9
    See map
    Value for money7.6
    Location rating6.9
    Nearest airportHang Nadim Airport (BTH) - Indonesia
    Distance to airport11.4 km

    Rooms available at Mercury Batam

    7.6
    Very good
    Room comfort & quality
    Deluxe
    Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Standard 2 Single Beds
    Standard 2 Single Beds
    ...
    • Non-smoking
    Enter dates to see prices
    Standard 1 Double Bed
    Standard 1 Double Bed
    ...
    • Non-smoking
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    What people love about Mercury Batam

    • 8.4
      Excellent

      "Good nice friendly and helpful belboy."

      Ang B.

      |

      December 21, 2016

    • 10.0
      Exceptional

      "Will definitely return to this hotel."

      Md S.

      |

      January 31, 2017

    • 10.0
      Exceptional

      "Hotel very spacious, clean and staff were very helpful."

      Md S.

      |

      January 31, 2017

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    More about Mercury Batam

    More about Mercury Batam

    6.0
    Review score

    "The staff was friendly and helpful."

    RETNO W.

    |

    January 9, 2017

    An overview

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    What they offer

    9.2
    Exceptional

    "Staff very friendly"

    Bayu

    |

    October 24, 2016

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Reviews of Mercury Batam from real guests

    Agoda Reviews (724)Booking.com Reviews (1)
    7.2
    /
    10
    Cleanliness7.3
    Facilities6.8
    Location6.9
    Room comfort and quality7.6
    Service7.4
    Value for money7.6
    Provided by verified guests of Agoda
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    All guests (724)
    All room types

    Show reviews that mention 

    Showing 702 verified guest comments
    12345
    10.0
    Exceptional
    Md from Singapore
    Group
    Deluxe
    Stayed 2 nights in January 2017

    Awesome service”

    Despite of the crowd, Mr Amin n his team goes the extra mile to provide an awesome service to all the hotel guest. We were very satisfied with the service. Will definitely return to this hotel. Hotel very spacious, clean and staff were very helpful.

    Reviewed January 31, 2017
    8.0
    Excellent
    Hisham from Singapore
    Couple
    Deluxe
    Stayed 2 nights in January 2017

    quite old hotel”

    The room is big with simple furnish. It very clean n comfort to stay in the room. However the staff need to improve in their service during breakfast. Lots of food n drink are empty till they are tell to do so. I saw baby cockroaches running around the bread tray during my breakfast time in the restaurant. Maybe i will be back for the room but will not taking any breakfast in the restaurant anymore.

    Reviewed January 31, 2017
    8.7
    Excellent
    Mansjur from Singapore
    Family with teens
    Stayed 3 nights in December 2015

    Youve made the right choice”

    Spacious,fantastic room service and comfortable

    We had a really enjoying moment at mercure batam..we love the rooms .its so comfortable n huge,the kids love it cos they felt like a playground in that room n so the parents...the front desk response was really 100% satisfying with a pleasant smile answering to youre needs...well done mercure guys...ill be back..

    Reviewed December 28, 2015
    8.3
    Excellent
    muhamad from Singapore
    Group
    Stayed 2 nights in December 2015

    good hotel”

    fast room service

    The hotel is okay, for the price it is considered good. nice pool but we cant go in with food or drinks. and they lock the pool door at 9pm. which is quite lame as some people just wanna enjoy the pool view and sit around to chill. I do not recommend the hotel transfer and car as it is overcharged!! not very truthful some of the driver about the price. be more careful. it is 15 mins from ferry terminal and 5 mins to Nagoya hill. room service was very good. bed was comfortable. but we found a dead cockroach at our bedside table. plus we were enjoying ourselves and laughing, suddenly the next door people bandg on the connecting door so loud asking us to shut up. bummer! room wall to thin.

    Reviewed December 14, 2015
    10.0
    Exceptional
    Mohamed from Singapore
    Group
    Stayed 1 night in November 2015

    Super Holiday”

    Food , spa , karaoke

    As this is my first time staying at this hotel i can say that i'm absolutely happy. It was a tremendous stay for all of us. The hotel equip will all the things that we need. But 1 thing that we short of is the sauna. I have some suggestions to make maybe the hotel could consider making a sauna as it will completely equip with that. It is quite a distance to travel to Nagoya but that is not a problem with my groups. 1 thing that we not please off is the bellboy. I will not elaborate more on that. But overall i'm happy staying here and maybe i would consider going there again with my groups of friends and family.

    Reviewed November 12, 2015
    9.0
    Exceptional
    Rahman from Singapore
    Group
    Stayed 1 night in August 2015

    Value for Money”

    Friendly Staff, Clean Room, Nice Location

    My stay at Mercure Batam Hotel is wonderful. This is my first time book at this hotel and the room is clean and comfortable. Friendly and polite staff. The female staff is pretty too. Will book this hotel again fort the next trip.

    Reviewed August 27, 2015
    8.0
    Excellent
    leo from Singapore
    Solo traveler
    Stayed 2 nights in June 2014

    Good hotel to go”

    polite staff, clean room, nice environmen

    Hotel Location located in a good area near to Nagoya Hill shopping centre. Easy access from Hourbay Ferry Terminal about 10 Mins drive. Service is very good starts from the front office to the other area in the hotel. Very fast Check in with friendly staff. Big room. Nice location of the hotel. Easy transport to go around.

    Reviewed July 13, 2014
    8.0
    Excellent
    Seah from Singapore
    Family with young children
    Stayed 4 nights in December 2012

    Very nice hotel in a central location”

    Full facilities with Internet access, swimming pool, gym and parking spaces

    The last stay in this hotel was more than 10 years ago. Hotel has been well maintained all along! Room is clean and every things in the room works from the lights to the toilet. Room for this range of hotel is spacious and the king size bed fit us perfectly with my wife and 9 year old kid. Located near to downtown Nagoya and within walking to KFC or Pizza Hut if need a quick bite! Highly recommended!

    Reviewed December 10, 2012
    8.0
    Excellent
    Vincent from Indonesia
    Business traveler
    Stayed 1 night in September 2012

    Lovely and comfy room”

    Nice entertainment inside the hotel

    i was looking for a good value for money hotel, and i got this mercure hotel, at first glance, i thought the hotel will be just a budgeted hotel since i was confused with the value of the hotel. but once i open the door to my room, i was astonished, i get a very large room with a very valuable price, extra pillow is given, a large tv is provided, a bathroom with bathtub, shower, toilet and good sanitary. not to mention the working table and chair is as well provided. entertainment and relaxing is provided with karaoke, bar & spa relaxation. a very good hotel with a very good value. recommended!!

    Reviewed September 18, 2012
    8.0
    Excellent
    Vincent from Indonesia
    Business traveler
    Stayed 1 night in July 2012

    Great entertainment”

    You don't need to get out of this hotel to get entertained and relaxation

    Everything you need is right here! A comfortable room with a nice sleeping experience. A good entertainment spot with bar and karaoke. A nice relaxation at the spa provided by the Hotel. Get yourself a nice stay at Mercure, all the things you need are here! Thanks Mercure.

    Reviewed September 18, 2012
    8.0
    Excellent
    Mohammed from Singapore
    Couple
    Stayed 1 night in September 2012

    Lovely hotel”

    Near to the shopping mall

    The hotel room is very cosy and the beds are comfortable. For this price, this is a good value for a four star hotel in batam. There is also 24 hour room service where you can order food whenever you like. Furthermore the location is not that bad. You can get to the shopping mall taking a taxi which is about 5 minutes away.

    Reviewed September 11, 2012
    8.3
    Excellent
    Jin from Singapore
    Couple
    Stayed 1 night in September 2012

    Great location, great smile from front desk.”

    location is good. very near to Nagoya Centre.

    room is average. hot kettle in the room had been used for quite some time and thus giving out some kind of chemical taste even though i was using mineral bottle to boil my water. had to request for another kettle for replacement. other than that, it is still a wonderful hotel to stay in due to it's location.

    Reviewed September 07, 2012
    8.3
    Excellent
    Ronnie from Singapore
    Solo traveler
    Stayed 3 nights in August 2012

    Kool Hotel!”

    Great serivce, living up the name of Mercure!

    Overall, it a great stay, however it will be better if breakfast is included in your offer, as there nothing around the hotel in the morning & you might want to increase the frequence of the free shuttle service.

    Reviewed August 16, 2012
    8.7
    Excellent
    Cedric from Singapore
    Solo traveler
    Stayed 2 nights in August 2012

    Very friendly hotel staff and clean hotel room.”

    friendly staffs, There are satelite channels.

    Overall it is great hotel. Location is not far from Nagoya city. It is near to Winsor foodcourt if you know how to walk there. Good eating place for dinner. As for lunch, only pizza hut and KFC to choose. Swimming pool is small. Hotel staff is very helpful to share places of your interests.

    Reviewed August 15, 2012
    9.7
    Exceptional
    SUBRAMANIAM from Malaysia
    Family with young children
    Stayed 2 nights in April 2012

    wonderfull hotel”

    good location, clean with good facilities

    The hotel is great with good location,rooms are big enough clean The breakfast was good with verities of choice. Easy excess to where you want to go. All shopping malls and food corners just meters away. Satisfaction for the whole family members. Staffs are very friendly and helpfull. Requested for additional pillows and towel provided with no additional cost

    Reviewed July 21, 2012
    9.0
    Exceptional
    Loralai from Philippines
    Family with young children
    Stayed 2 nights in June 2012

    Nice Rooms”

    Nice hotel rooms

    got nice hotel rooms at very economical price, got internet connection but if you want to have in your own room but pay for 6 hours. Buffet Breakfast is good and got various choices. The only thing i dont like is they ask for deposit on the room that some other hotel we've been in those area never practice...

    Reviewed June 13, 2012
    9.3
    Exceptional
    Hilal from Singapore
    Group
    Stayed 1 night in May 2012

    Typical family hotel”

    Friendly staff, close proximity to places of interest (by car)

    Upon arrival, greeted with smiles and welcomes by the hotel staff. From the security to the front desk, everyone was very accomodating. Places like Nagoya Hill Shopping Centre is quite far by foot, but takes around 15 mins to reach by taxi, which the staff flagged down for us. The in-house spa was also quite good, with steam room and jacuzzi included. The swimming pool was disappointingly small and the gym was sparse. Not much of a view, since the hotel was located in the middle of the city. Snacks and dricks were well stocked in the rooms, and a 24-hr convenience store, similar to your local 7-11, was just next door to the hotel.

    Reviewed May 13, 2012
    8.0
    Excellent
    Michael from Philippines
    Family with young children
    Stayed 2 nights in April 2012

    Nice hotel with great service”

    The service

    The hotel staff are all accomodating. All are very kind and smiling! They really treat their guests with passion and perseverance. Location is quite ok. Facilities are also good. Nice place to relax and have a great time with the family.

    Reviewed May 05, 2012
    9.7
    Exceptional
    Jeffri from Singapore
    Couple
    Stayed 1 night in April 2012

    Service witha smile & big room”

    Staff are friendly & accomodating with request

    i was greeted & recognised by name even before i reach the desk to check-in,what a surprise the staff knows me by name eventhough it was my first stay in the mercure.1st nite was given a room on the 2nd floor but air-con was not cold & inform the front desk,was given a room change even before it was requested by me,it shows that staff enticipate the guest needs very well.kudos to the front desk team on working on the 20 & 21 april 2012

    Reviewed April 25, 2012
    8.7
    Excellent
    ANNALIZA from Philippines
    Couple
    Stayed 1 night in March 2012

    nice hotel with a very good service”

    Good Customers Service

    The most I liked in this hotel is that the staff are very pleasant and accommodating The hotel is nice except for the toilet, its not properly working but still acceptable The food is great Overall we had a pleasant overnight stay in this hotel.

    Reviewed March 08, 2012
    12345
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