Mercury Central Hotel Hanoi
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Mercury Central Hotel Hanoi

32 Hang Trong, Hoan Kiem, Hoan Kiem District, Hanoi, Vietnam
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    Interior view Mercury Central Hotel Hanoi
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     Mercury Central Hotel Hanoi

    Mercury Central Hotel Hanoi Reviews

    9.5
    Exceptional
    /10
    (928 reviews)See what guests said
    10.0
    Exceptional

    "Wonderful staff."

    George

    -

    January 14, 2019

    9.8
    Exceptional service
    Recommended by 97% of guests

    Things you’ll love about Mercury Central Hotel Hanoi

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Exceptional
    Location
    9.6
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • St. Joseph's Cathedral (Nha Tho Lon)200 m
  • Hoan Kiem Lake350 m
  • Old Quarter530 m
  • Hoa Lo Prison640 m
  • Vietnam Fine Arts Museum1.28 km
  • Temple of Literature1.39 km
  • Ho Chi Minh Mausoleum1.61 km
  • One Pillar Pagoda1.76 km
  • West Lake2.54 km
  • Vietnam Museum of Ethnology5.37 km
  • 5 travelers are looking at this property right now

    Book now before it's too late!

    Value for money9.5
    Distance to city center0.1 Km
    Location rating9.6
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.3 km

    Rooms available at Mercury Central Hotel Hanoi

    9.5
    Exceptional
    Room comfort & quality
    Deluxe
    Deluxe
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 double b...
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    Superior
    Superior
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 2 single beds or 1 double b...
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    Suite Balcony
    Suite Balcony
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Suite with Balcony
    Family Suite with Balcony
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Deluxe Quadruple Room
    Deluxe Quadruple Room
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 2 single beds and 1 queen b...
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    Family Triple - Best Available Rate
    Family Triple - Best Available Rate
    ...
    • Balcony/terrace
    • Non-smoking
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    Junior Suite Double - Best Available Rate
    Junior Suite Double - Best Available Rate
    ...
    • Balcony/terrace
    • Non-smoking
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    Suite
    Suite
    ...
    • Shower
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    Family Suite
    Family Suite
    ...
    • Shower
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    Run of House
    Run of House
    ...
    • Shower
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    What people love about Mercury Central Hotel Hanoi

    • 10.0
      Exceptional
      Location

      "The Hotel is well equip, rooms were spacious and clean and well located in the heart of the Old Quarter and is walkable to most of the landmark."

      Dolly

      |

      January 6, 2019

    • 9.6
      Exceptional

      "Great balcony and surprisingly quiet for sleeping with triple glazed doors."

      Sophie

      |

      January 12, 2019

    • 10.0
      Exceptional
      Breakfast

      "Wonderful breakfast."

      JUNWEI

      |

      December 1, 2017

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    More about Mercury Central Hotel Hanoi

    More about Mercury Central Hotel Hanoi

    9.6
    Exceptional

    "Great breakfast, great staff, great location & good rooms."

    Khong

    |

    December 31, 2018

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    An overview

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    What they offer

    8.8
    Excellent

    "We enjoyed our stay very much,The hotel room was spacious, e..."

    PETER

    |

    December 19, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    80s Vietnamese Cuisine Restaurant
    80 m Vietnamese
    The Leaf
    80 m Vietnamese
    CoYen Restaurant
    90 m Vietnamese
    American cuisine
    American cuisine
    Jalus vegan kitchen & cafe
    20 m American, Asian, Cafe
    Le Palmy Restaurant
    100 m American, Eastern European, Vietnamese
    La Place
    190 m American, Asian, Cafe
    Asian cuisine
    Asian cuisine
    Com & Pho 12
    50 m Asian, Vietnamese
    Pho 10
    60 m Asian, Soups, Vietnamese
    Nguyen Sinh
    70 m Asian, French, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Mercury Central Hotel Hanoi from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (928)Booking.com Reviews (268)
    9.5
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities8.9
    Location9.6
    Room comfort and quality9.5
    Service9.8
    Value for money9.5
    All languages
    All guests (928)
    All room types

    Show reviews that mention 

    Showing 717 verified guest comments
    12345
    9.6
    Exceptional
    David from United Kingdom
    Couple
    Superior
    Stayed 2 nights in April 2019

    Awesome hotel right in the mix of everything...”

    We loved this hotel...location is perfect... staff are friendly and welcoming... breakfast was better than most 5* (don't miss the eggs benedict) and big bright rooms!! For the price this was the best value hotel we've stayed at for many years... 😁

    Reviewed May 04, 2019
    9.2
    Exceptional
    Mayoor from United Kingdom
    Couple
    Superior
    Stayed 2 nights in March 2019

    Nice people, good service, enjoyable stay”

    Special thanks to all their staff. They looked after us very well. All staff were great from junior to senior management. Service was excellent. It makes you feel on a good holiday. They even decorated our room and we had a lovely cake waiting because we were celebrating our anniversary. The room was clean. I would recommend this hotel. The staff were attentive and helpful at breakfast. Location was perfect – walking distance to everything in the old quarter.

    Reviewed April 10, 2019
    10.0
    Exceptional
    Rosette from United States
    Family with young children
    Family Suite with Balcony
    Stayed 3 nights in February 2019

    Impeccable service and room”

    The room and service from all staff members were impeccable. The room was very clean, quite soundproof (considering the location is in central Hanoi/old town), and prepared to be very comfortable. It’s a classy hotel, always with fresh flowers in the lobby and some in your room and with very professional breakfast service. The staff remembered all of our names, including those of our kids, and were always ready to assist us. On the way to the airport, the one staff member made sure that the taxi would only charge us a fixed amount and not over that amount. I couldn’t recommend it enough.

    Reviewed March 02, 2019
    8.0
    Excellent
    Ching from Hong Kong
    Family with young children
    Family Suite with Balcony
    Stayed 3 nights in February 2019

    3 stars boutique hotel with 5 stars service”

    Pros: Great location - hotel is in old quarters, it’s close to the Hoàng kiem Lake and other attractions/nice restaurants Super attentive staff - the manager remembers all the names of the guests, they greet you with smiles and enthusiasm. Very helpful on all the issues. Awesome breakfast! I was a bit concerned when I saw the small restaurant that served breakfast. Thought it served buffet but it turned out a great ordered food breakfast. The menu has a great variety and the chef is a 5 stars one. I felt like I had eaten some food at a Michelin restaurant. Cons: We noticed that our air con was not functioning well on the first night and we informed the manager the next morning. He found someone to fix it and it’s run well on the second night. The manager offered us to change to higher floor for our third night stay as they needed to double check on the machine. Mosquitos: We spotted many mosquitoes at the entrance of the hotel and in front of our room.

    Reviewed February 13, 2019
    10.0
    Exceptional
    Dolly from Singapore
    Group
    Deluxe
    Stayed 2 nights in January 2019

    Excellent and Highly recommended”

    The Hotel is well equip, rooms were spacious and clean and well located in the heart of the Old Quarter and is walkable to most of the landmark. I paid for a 3 star hotel (which I personally feel should be a 5 star) and received a 5 star service. The staff were very friendly and helpful and went the extra miles in making our stay memorable and carefree. I am extremely overwhelm by their service. Breakfast provided was great, there is plenty of option and it was delicious. Everything exceed my expectation and I would definitely stay in this hotel if I visit Hanoi again. Stop looking at other hotel and make this your choice! You will not regret it!

    Reviewed January 06, 2019
    9.6
    Exceptional
    Khong from Malaysia
    Family with young children
    Deluxe
    Stayed 5 nights in December 2018

    OMG!!!”

    Yeap....I’ve said it. OMG....what a stay!!! Glorious, magnificent & undoubtedly the best hotel we’ve stayed in. Though small beyond words, amidst the bustling old quarters, you’ll need a magnifying glass to find this jewel In a haystack. Needless to say, you’ll need to experience the wonders of this jewel by yourselves. Trust me, you’ll thank me. Service : Beyond Excellence Room : Good Breakfast : Beyond excellence Thank you for making our stay an Unforgettable experience. Kudos to Bao Nguyen, Thang, Lam, and another bell boy, apologies for forgetting your name. My bad. FYI, Meracus 2 is strategically located in the heart of old quarters in Hoan Kh ian, where all the hustle & bustle & haggling prices are at. Shop till you drop basically. Seriously, I wouldn’t change a thing about Meracus 2 right now, even if it doesn’t have amenities. If you need Manicures & pedicures, left right centre you will find them In abundance. No need to search. Massages or facials also.

    Reviewed December 30, 2018
    9.6
    Exceptional
    Hong from Vietnam
    Solo traveler
    Superior
    Stayed 1 night in December 2018

    A lovely place ”

    I’ve found this little gem recently and it become my favourite place to stay in Hanoi. Large room, nice decoration, super friendly and helpful staff. I rated the staff 4* on their internal guest sủvey, but I should put it 5* (pls help to amend if you read this review Mr. Manager). Hang Trong is a very nice street to explore old quarter of Hanoi.

    Reviewed December 14, 2018
    10.0
    Exceptional
    Yohei from Japan
    Group
    Family Suite with Balcony
    Stayed 3 nights in March 2019

    good hotel!!”

    to tell the truth, we did not expect about the survice or cleanliness for the hotels in hanoi. But we got that is not true as soon as we arrive at the hotel. There are good staff,survice and cleanliness. We stayed 3nights, and all of us can say we can stay this hotel again. I can say that this hotel is a good hotel in global basis. Thanks to all staffs!!

    Reviewed March 24, 2019
    8.8
    Excellent
    Fiona from Australia
    Solo traveler
    Suite Balcony
    Stayed 3 nights in March 2019

    Fantastic, I give it 5/5.”

    I stayed here for 3 nights in March based on the recommendation of another friend, and I was not disappointed at all. The staff were friendly, welcoming and helpful throughout our stay. Our room (Junior suite) was spacious and it had a nice little balcony which looked out into the street below. Their breakfast is awesome - you get to pick what you like from a wide variety of dishes on the menu - and it was delicious. Location is right in the heart of the Old Quarter, so easy to get to everywhere. I had a wonderful stay here, and would recommend this if you are looking for a small boutique hotel where you get no facilities, but wonderful service and smiles.

    Reviewed March 13, 2019
    9.6
    Exceptional
    Nicholas from Singapore
    Couple
    Superior
    Stayed 1 night in November 2018

    Exceptional place to stay”

    Perfect stay for a trip to Hanoi. The room is very clean, new, very spacious, the ambience is great, relaxing. The bed is perfect for a good night's sleep. The suite has a big enough balcony to chill on. Excellent staff who will attend to your needs, advise you where to visit or eat, maps/guide books are provided in the room. Breakfast was delicious. Would definitely return again.

    Reviewed November 12, 2018
    9.6
    Exceptional
    Marijus from United Kingdom
    Couple
    Superior
    Stayed 1 night in November 2018

    Good location, beautiful rooms”

    Double deluxe doesn't have windows, but it's well designed and beautiful with the glass wall between bathhrom and bedroom which gives an impression of a spacious and stylish room. The bathroom has walk-in shower and bathtub seperately, with actual bathroom being more spacious than an average bathhrom. Bathroom in Junior Suite room isn't seperated by a glass wall and is smaller than the deluxe double room.Its shower is over the bathtub.

    Reviewed November 10, 2018
    10.0
    Exceptional
    Hyejin from South Korea
    Solo traveler
    Superior
    Stayed 2 nights in October 2018

    Perfect place”

    I stayed 2days this place, i and my fren are very satisfied about everything, nice place, clean.. especially i like people who work in. They are so nice and helpful and breakfast is perfect as well. If i visit Hanoi again, i wanna stay this place no doubt. Thank you~

    Reviewed November 07, 2018
    10.0
    Exceptional
    Shanen from Malaysia
    Group
    Family Suite with Balcony
    Stayed 2 nights in October 2018

    Only one word can describe this hotel! Awesome! ”

    This hotel service is tiptop! Very happy with the stay just new to improve in the toilet, that should provide hair conditioner and there was someone knocking very loud and opening my door on last day morning when I check out. That’s the only rude happen to me. Please check and inform customers when you need to do some cleaning or repairing. Thanks for all the services given to us !

    Reviewed October 23, 2018
    9.6
    Exceptional
    Shanen from Malaysia
    Group
    Family Suite with Balcony
    Stayed 1 night in October 2018

    Awesome!”

    This hotel service is tiptop! Very happy with the stay just new to improve in the toilet, that should provide hair conditioner and there was someone knocking very loud and opening my door on last day morning when I check out. That’s the only rude happen to me. Please check and inform customers when you need to do some cleaning or repairing. Thanks for all the services given to us !

    Reviewed October 23, 2018
    9.6
    Exceptional
    Jonggyu
    Couple
    Superior
    Stayed 1 night in September 2018

    Amazing experience”

    The workers were exceptionally kind and nice to people. The room was clean and big enough considering the price. I was going to stay here for a day. But due to the excellent experience, I extended an additional day. We also stayed in a five-star hotel. But I will stay in Meracus Hotel 2 again if I go to Hanoi. Excellent!

    Reviewed October 22, 2018
    10.0
    Exceptional
    Masae from Japan
    Group
    Deluxe
    Stayed 2 nights in October 2018

    Everything was so great!”

    As the other people say, staffs were so warm and kind which I think is the most valuable part of the trip for me. Locations is good to go anywhere in the old town. Foods of the restaurant are beautiful and sufficient. I will definitely come back to this place to meet the hotel staffs next time I come to Hanoi! Thank you !

    Reviewed October 21, 2018
    8.8
    Excellent
    Hon from Singapore
    Couple
    Suite Balcony
    Stayed 1 night in October 2018

    Value for Money”

    Room is comfortable, huge balcony and we are able to see the nightlife around Hanoi streets from the balcony. We had the suite room. Bathroom is rather small thou. Shower cabin was very small and felt like my face is almost sticking to the door. Well decorated and clean room though. The room is also big enough for both of us to open our luggage easily and good amenities available.

    Reviewed October 15, 2018
    9.6
    Exceptional
    HISASHI from Japan
    Couple
    Suite Balcony
    Stayed 3 nights in September 2018

    Best Hospitality and location”

    We atayed Three night, it was warmful staff and best Hospitality. The location was so good, there are many suvenior shops and almost we couldn't use taxi for sightseeing. Unfortunately, the final day was the weekend and it was hold a festival, so it caused a heavy traffic confusion around the hotel. recommend early car service to airport if we should go back home at weekend.

    Reviewed September 24, 2018
    10.0
    Exceptional
    YISHAN from Taiwan
    Couple
    Superior
    Stayed 1 night in July 2018

    Best chef with best breakfast in Hanoi”

    For our Hanoi trip, we found there are thousands of hotels that we can choose , so we choose 6 hotels to stay ,however , I have to confess Meracus 2 initially was not in my wish list,while it surprisingly became our top2 in our ranking because it has the best chef for its breakfast in Hanoi I promise. The breakfast there is sooooooo unforgettable and best for us even after we travel around 20 countries , we never see that the breakfast would be most bravo and amazing that we’ve ever seen .We want to show our highly gratitude to the chef , and we feel like we are treated as Barrack Obama there. As for the room , all the equipments are with high quality and the room is soooo clean , all the staff members there are sooo nice and considerate, before entering your room, they even take off their shoes , and I can also promise that is the most quiet room we lived in Hanoi , once you visit and comparing to other hotels , you will quickly understand what I said. If possible, I just wanna give a little advices, the room keepers should notice the guest still inside the room or not , cuz they suddenly come into our room without permit really scare us, and there is a room keeping car continuesly stopped in front of our room, I suggest maybe staff members can notice that may cause negative feelings to guest .

    Reviewed July 28, 2018
    9.6
    Exceptional
    peter from Australia
    Couple
    Suite Balcony
    Stayed 3 nights in July 2018

    Excellent hotel in the heart of the old quarter ”

    This hotel is a great find! It’s in an excellent location in the Old Quarter close to everything. We booked a junior suite which was very large and comfortable. Breakfast was very good with a wide choice of food. But best of all were the staff who were very helpful and friendly and nothing is too much trouble. I’d strongly recommend this hotel.

    Reviewed July 08, 2018
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    Mercury Central Hotel Hanoi
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    • Exceptional location
    • St. Joseph's Cathedral (Nha Tho Lon)
    • Hanoi Railway Station is within 1.12 km