22 Feb 2019
Friday
23 Feb 2019
Saturday
2 adults
1 room
Merdeka Palace Hotel & Suites
Jalan Tun Abang Haji Openg, P.O. Box A298, Kuching City Center, Kuching, Malaysia, 93000
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Deluxe Room
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Guest reviews
7.5
Very good
/10
(2607 reviews)See what guests said
6.8
Good"Good location"
Rohayu
-
December 21, 2018
7.5
Very good serviceRecommended by 83% of guests
Property highlights
Airport transfer
Sauna
Currency exchange
Air conditioning
This property is in high demand!Booked 35 times since yesterday | 7 travelers are looking at this property right now
Excellent
Location
8.3
See map
Excellent location - 70 meters from city center
Nearby
Popular
| Value for money | 7.5 |
| Distance to city center | 2 km |
| Location rating | 8.3 |
| Nearest airport | Kuching International Airport (KCH) |
| Distance to airport | 7.6 km |
Select your room
Room photos and details
3 Bedroom Apartment
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- Room size: 110 m²/1184 ft²
- City view
- 1 queen bed & 1 queen bed &...
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2 Bedroom Apartment
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- Room size: 110 m²/1184 ft²
- City view
- 1 queen bed & 1 queen bed o...
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Superior Room
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- Room size: 24.6 m²/265 ft²
- City view
- 1 queen bed or 2 single bed...
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Deluxe Room
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- Room size: 34 m²/366 ft²
- City view
- 2 single beds or 1 double b...
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Standard Room
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- Room size: 20.6 m²/222 ft²
- Non-smoking
- 1 queen bed or 2 single bed...
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Two-Bedroom Apartment Suite
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Apartment Standard
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Basic Apartment
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Three-Bedroom Apartment Suite
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Single Standard
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Have a question for Merdeka Palace Hotel & Suites?
What people love about the property
- 7.6Very good
"Pro: great location, spacious, and nice view cons:really need refurbish"
Lenny
|
January 2, 2019
- 8.8Excellent
"Pros:- Friendly staff, clean and value for money."
Que S.
|
January 14, 2019
- 9.2Exceptional
"Walking distance to nearest mall and surrounding attraction site."
Dexter
|
October 30, 2018
Compare to other recommended properties
 Merdeka Palace Hotel & Suites |  | Best value!  |  | |
| Guest rating | Very good 2604 reviews 7.5 Location 8.3 | Very good 1852 reviews 7.5 Location 8.6 | Excellent 6082 reviews 8.3 Location 9.0 | Very good 205 reviews 7.5 Location 8.6 |
| Neighborhood | Kuching City Center | Kuching City Center | Kuching City Center | Kuching City Center |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
8.8
Excellent"it was a pleasant stay."
Daryl
|
January 1, 2019
An overview
Strategically situated in an advantageous location, Merdeka Palace Hotel & Suites provides guests access to historical landmarks in Kuching. The hotel is only 15 minutes from the airport, and the Sarawak Museum, Chinese History Museum, and Islamic Museum are also nearby. The property is also a short walk to Plaza Merdeka, the Waterfront, and the Main Bazaar. Merdeka Palace Hotel & Suites features 213 rooms inclusive of apartment suites which offer facilities and services that include Wi-Fi access, a health center, gym, swimming pool, and a sauna. Merdeka Palace Hotel & Suites also offers guests a chance to enjoy four international food and beverage outlets - The Ristorante Beccari Italian restaurant, all-day dining at the Aurora Court, Seattle Coffee & Tea, and La Habana Cigar Divan.
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What they offer
8.0
Very good"Good frendly staff."
mohd F.
|
December 3, 2018
Popular facilities
- Fitness center
- Bar
- Swimming pool [outdoor]
- Restaurants
Languages spoken
- English
- Chinese [Mandarin]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Spa
- Tours
- Nightclub
- Swimming pool [outdoor]
- Sauna
- Ticket services
Dining, drinking, and snacking
- Bar
- Restaurant [halal]
- Shared kitchen
- BBQ facilities
- Restaurants
- Coffee shop
- Room service [24-hour]
Services and conveniences
- Concierge
- Dry cleaning
- Safety deposit boxes
- Currency exchange
- Gift/souvenir shop
- Smoke-free property
- Daily housekeeping
- Laundry service
- Smoking area
- Doorman
- Luggage storage
For the kids
- Babysitting service
- Kids club
- Family room
- Playground
Access
- Check-in/out [express]
- Front desk [24-hour]
- Wheelchair accessible
- Check-in [24-hour]
- Pets allowed
- Elevator
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Shuttle service
- Car park [free of charge]
- Rental car
- Taxi service
Available in all rooms
- Air conditioning
- In-room safe box
- Smoke detector
- Bathrobes
- Internet access – LAN
- Soundproofing
- Carpeting
- Ironing facilities
- Telephone
- Closet
- Mini bar
- Toiletries
- Coffee/tea maker
- Non-smoking
- Towels
- Daily newspaper
- On-demand movies
- Trouser press
- Desk
- Satellite/cable channels
- Wake-up service
- Free bottled water
- Shower
- Wi-Fi [charges apply]
- Hair dryer
- Slippers
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Nearest essentials
Airports
Kuching International Airport (KCH)
7.6 km
Tanjung Manis Airport (TGC)
117.7 km
Hospital or clinic
K J Tan Clinic For Women And Specialist Maternity Home
1.1 km
Shopping
Medan Niaga Satok Market
5.6 km
Convenience store
7 Eleven
300 m
Cash withdrawal
ATM
300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby
Popular landmarks
- Sarawak Museum - 170 m
- Kuching Waterfront - 460 m
- Kuching Esplanade - 500 m
- Tua Pek Kong - 560 m
- The Astana - 840 m
- Fort Margherita - 880 m
- Semenggoh Nature Reserve - 17.47 km
- Sarawak Cultural Village - 21.84 km
- Bako National Park - 22.29 km
Nearby landmarks
- Padang Merdeka Park - 110 m
- Sarawak Museum - 170 m
- Plaza Merdeka - 260 m
- Left And Right Artisan Handcraft - 300 m
- Harmony Arch - 300 m
- Sang Ti Miao - 310 m
- Carpenter Street - 310 m
- Bumbu Cooking School - 370 m
- Orang Utan Murals - 380 m
- The Old Courthouse - 390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-10 year(s) | Must use an extra bed If you need an extra bed, it will incur an additional charge. |
Guests 11 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- Children 4-10 years old will be charged MYR 12 for breakfast per day.
- Children 11 years and above will be charged MYR 22 for breakfast per day.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Distance from city center: 2 km
Travel time to airport (minutes): 25
Extras
Breakfast charge (unless included in room price): 22 MYR
Daily Internet/Wi-Fi fee: 20 MYR
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 19
Number of restaurants: 2
Number of rooms : 213
Year property opened: 1997
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (2607)Booking.com Reviews (1663)
7.5
/
10
Very good
Provided by verified guests of 
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Showing 1439 verified guest comments
12345
10.0
Exceptional
IZZAH from Malaysia
Solo traveler
Standard Room
Stayed 1 night in February 2019
Location is so strategic”
Loving my stay here. The location is so strategic and close to many attractions such as the Kuching Waterfront, Indian Street and we even walked to Mee Kolok Haji Salleh! The staffs were friendly and hotel decorations are so beautiful, with a touch of vintage and classic elements. Overall, I would recommend this hotel to all, especially young travellers.
Reviewed February 18, 2019
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9.6
Exceptional
AISYAH from Malaysia
Family with teens
Standard Room
Stayed 3 nights in February 2019
Exceptional”
Overall it was a nice stay but the toilet wasnt flushing properly. Hopefully it was just my room as my parents did not complain about theirs.
Reviewed February 19, 2019
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8.4
Excellent
Ili from Malaysia
Couple
Standard Room
Stayed 2 nights in January 2019
Wifi problem and goosebumps. But overall is a good hotel”
Basically this is an old hotel. Lobby is superb. It's my second time staying here. This round the standard room is spacey and comfortable. The staffs are all very professional, attentive and friendly. But, the minus point is the wifi connection. It was too slow and most of the time I couldn't connect at all. Another one is the swimming pool, which is small - only for kids.
Certain time we felt the "chill" and "goosebumps" but luckily we never saw anything.
Reviewed January 25, 2019
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9.2
Exceptional
Aniq from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in January 2019
Outstanding facilities”
The hotel is located in the middle of Kuching town and really close to shopping mall and the latest attraction (the new Hana Bridge). The room rate is really great as compared to the value that you will get. The room is quite spacious, really comfy bed and pillow really help me to have a good sleep at night after work. If I come to Kuching another time, this hotel would be my ultimate choice. Only few things that can be improved is the selection of breakfast buffet and the friendliness of the counter staff. Should be more welcoming. Apart from that, all is great!
Reviewed January 20, 2019
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8.0
Excellent
Jecquline from Malaysia
Family with young children
3 Bedroom Apartment
Stayed 2 nights in December 2018
Very good”
Pros
1. Strategic
2. Value for money
Cons
1. Normal check in is after 12. Came late around 3 , unfortunately the room was not ready. Need to wait more an hour, ( made our check in time roughly at 5pm) which was unaccpetable since ive booked the room few days earlier especially in this kind of well known hotel.
Reviewed December 22, 2018
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4.4
Parvinder from Malaysia
Solo traveler
Deluxe Room
Stayed 2 nights in January 2019
Not a great place anymore.”
This hotel has so much potential and they neglect basic needs of customers. Rooms are poorly maintained (even the new ones). The apartment units are dusty and old. Plumbing issues are likely part of their stay experience. They leave 2 bottles of shampoo in the rooms but not one shower gel. You’re expected to take a shower with the cheap hand soapbar.
Reviewed January 28, 2019
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7.2
Very good
Nur from Malaysia
Business traveler
Standard Room
Stayed 1 night in January 2019
Boleh laaaa”
Dari reception nmpk macam hotel mahal tapi masuk hermmm biasa2 je. Mcm hotel bajet. Last time i amik standard room ja xtau la klau bilik lain. Going for business trip so really a quick one stay at hotel. Utk sekadar bermalam dan x nk yg fancy2 u can choose this hotel
Reviewed January 24, 2019
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8.4
Excellent
rozita from Malaysia
Family with teens
2 Bedroom Apartment
Stayed 2 nights in February 2019
pleasant stay. enjoyable”
strategic location. easy check in process. staff were friendly
Reviewed February 07, 2019
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6.8
Good
HASIMAH from Malaysia
Couple
Standard Room
Stayed 2 nights in February 2019
Good”
Good
Reviewed February 20, 2019
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9.2
Exceptional
nurul from Malaysia
Couple
Superior Room
Stayed 2 nights in September 2018
The best hospitality!!!”
We got into our room, and noticed the control panel is faulty, some lights cant be switch on or off. We informed to the person in charge, and they switched our room at no extra pay, as the room was more expensive. One good thing is they have parking for the guest, which is what we considered the most when we book this hotel. Kudos to all!!
Reviewed September 11, 2018
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6.0
Rajiv from Malaysia
Family with young children
3 Bedroom Apartment
Stayed 3 nights in February 2019
3 BR Apartment Suite”
The hotel has not been maintained well. We stayed in the 3 BR Apartment Suite, following are my observation:
1. Carpets are old and dirty
2. Bedding are not comfortable as they are old
3. Some rooms have problem with its aircond
4. Some unit's TV are those old box TVs
Following are my observation on the facilities:
1. Lobby and reception area is nice
2. Bars and cafes are nice and cosy
3. Pool very badly maintained
4. Raja Brook's terrace was very badly maintained
5. Old gym equipments
However, the staffs are very friendly and helpful, 5 star service from them.
Reviewed February 11, 2019
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7.6
Very good
NIK from Malaysia
Family with young children
Superior Room
Stayed 1 night in February 2019
Very good”
Pro : Location are excellent. Very close tp Plaza Merdeka Shopping Mall. The room is spacious. Staff at reception very friendly. Cheap price for not so 5 star hotel.
Cons : Old hotel. Room is quite old fashion. U can see the room is not very clean, there are dust but can be acceptable. The malfunction button for aircond, tv, lighting not function very well, can’t adjust on tv. Bed are old, as it goes down when you seat or lay on the bed. Pillows are very thin.
Reviewed February 08, 2019
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3.6
Haritharan from Malaysia
Group
2 Bedroom Apartment
Stayed 2 nights in February 2019
Worst Hotel in Kuching ”
NEED MAJOR RENOVATIONS
EVERYTHING FROM CARPETS TO TOILET IS OLD AND DIRTY
Reviewed February 13, 2019
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4.4
tiong from Malaysia
Family with teens
2 Bedroom Apartment
Stayed 3 nights in February 2019
Hotel is too old liau”
Need do renovation thoroughly. Room smelly, ceiling leaking water, Windows dirty, socket broken, bath towel too old....Etc. but the best thing is car parking.
Reviewed February 10, 2019
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10.0
Exceptional
Bell from Malaysia
Group
Standard Room
Stayed 4 nights in January 2019
Nice Hotel”
Everything is okey... Super value hotel... I will be back to stay later
Reviewed January 31, 2019
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8.8
Excellent
Nur from Malaysia
Group
3 Bedroom Apartment
Stayed 3 nights in January 2019
Excellent”
Strategic location, big room. Good facilities. Good customer service.
Reviewed January 29, 2019
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8.4
Excellent
Saiful from Malaysia
Solo traveler
Superior Room
Stayed 3 nights in January 2019
Nice Hotel”
Value for money, good and nice hotel.
Reviewed January 28, 2019
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8.8
Excellent
Natasha from Malaysia
Group
2 Bedroom Apartment
Stayed 2 nights in January 2019
Spacious room”
Spacious room, walking distance to Kuching waterfront, staff friendly and helpful.
Reviewed January 23, 2019
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2.8
Ronnie from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in January 2019
A run down hotel”
I called and asked for a change of room immediately when I entered the 1st room that assigned to me. It's a room fitted for a family with kids: 1 king-size bed + 1 double bed! Then the front desk changed an accessible room for me. Too tired to make another request for change of room even thou the kind-side bed didn't look very much tidy up. no room slipper was provided. Walked bare foot in the bathroom that fits for wheel chaired old folks. Nightmare began when I decided to hit the sack, the wall lights couldn't be switched off! as the controlled panel was malfunctioned. To add my misery, the pillows and blanket smelled of bad odour. To confirm absent of proper house keeping, the next morning when I was about to take my shower, there's a small batch of black long hair laid on the bathroom. The problem was, I didn't wash my hair the night before and I'm a men with short hair. Darn! This was one of the worst hotel I'd ever checked in.
Reviewed January 19, 2019
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4.0
ADNAN from Malaysia
Business traveler
Standard Room
Stayed 2 nights in January 2019
Acceptable”
Booked room for 2 nites. I had arrived hotel for cx in at 2045h and informed my booking was not on their list. Shown the confirmation for booking sheet to front desk but took him one and half hour to get the room ready.
The second nite stays; I had returned to my room midnite and found there is no towel available in the room. When I called to ask for the towel, the front desk told me that they will charge me RM10 for a towel !! which has made me a surprise. WHAT KIND OF HOTEL charging guest to pay for a towel which should be standard amenities in each and every room.
REGRET staying here!
Reviewed January 02, 2019
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- Excellent location
- Sarawak Museum