Merdeka Palace Hotel & Suites

Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, P.O. Box A298, Kuching City Center, Kuching, Malaysia, 93000
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Standard Room Merdeka Palace Hotel & Suites
Standard Room
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    Lobby Merdeka Palace Hotel & Suites
    Lobby Merdeka Palace Hotel & Suites
    Swimming pool Merdeka Palace Hotel & Suites
    Standard Room Merdeka Palace Hotel & Suites
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    Entrance Merdeka Palace Hotel & Suites

    Merdeka Palace Hotel & Suites Reviews

    7.5
    Very good
    /10
    (2684 reviews)See what guests said
    6.8
    Good

    "Good location"

    Rohayu

    -

    December 21, 2018

    7.5
    Very good service
    Recommended by 83% of guests

    Things you’ll love about Merdeka Palace Hotel & Suites

    • Sauna

    • Air conditioning

    • Currency exchange

    • Daily housekeeping

    This property is in high demand!Booked 23 times since yesterday | 14 travelers are looking at this property right now
    Excellent
    Location
    8.3
    See map
    Excellent location - 70 meters from city center
    Nearby
    Popular
  • Padang Merdeka Park110 m
  • Sarawak Museum170 m
  • Plaza Merdeka260 m
  • Main Post Office260 m
  • Left And Right Artisan Handcraft300 m
  • Harmony Arch300 m
  • Sang Ti Miao310 m
  • Carpenter Street310 m
  • Bumbu Cooking School370 m
  • Empress Studio370 m
  • Value for money7.5
    Distance to city center2 km
    Location rating8.3
    Nearest airportKuching International Airport (KCH)
    Distance to airport7.6 km

    Rooms available at Merdeka Palace Hotel & Suites

    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 queen bed & 1 queen bed o...
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    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 queen bed & 1 queen bed &...
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    Superior Room
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed or 2 single bed...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds or 1 double b...
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    Standard Room
    Standard Room
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 queen bed or 2 single bed...
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    Two-Bedroom Apartment Suite
    Two-Bedroom Apartment Suite
    ...
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      Apartment Standard
      Apartment Standard
      ...
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        Basic Apartment
        Basic Apartment
        ...
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          Three-Bedroom Apartment Suite
          Three-Bedroom Apartment Suite
          ...
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            Single Standard
            Single Standard
            ...
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              Have a question for Merdeka Palace Hotel & Suites?

              What people love about Merdeka Palace Hotel & Suites

              • 7.6
                Very good

                "Pro: great location, spacious, and nice view cons:really need refurbish"

                Lenny

                |

                January 2, 2019

              • 8.8
                Excellent

                "Pros:- Friendly staff, clean and value for money."

                Que S.

                |

                January 14, 2019

              • 9.2
                Exceptional

                "Walking distance to nearest mall and surrounding attraction site."

                Dexter

                |

                October 30, 2018

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              More about Merdeka Palace Hotel & Suites

              More about Merdeka Palace Hotel & Suites

              8.8
              Excellent

              "it was a pleasant stay."

              Daryl

              |

              January 1, 2019

              An overview

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              What they offer

              8.0
              Very good

              "Good frendly staff."

              mohd F.

              |

              December 3, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of Merdeka Palace Hotel & Suites from real guests

              Agoda Reviews (2684)Booking.com Reviews (1656)
              7.5
              /
              10
              Cleanliness7.1
              Facilities7.0
              Location8.3
              Room comfort and quality7.4
              Service7.5
              Value for money7.5
              Provided by verified guests of Agoda
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              All guests (2684)
              All room types
              Showing 1456 verified guest comments
              12345
              9.2
              Exceptional
              NABILAH from Malaysia
              Family with teens
              Standard Room
              Stayed 1 night in February 2019

              Perfect stay”

              Location just around 5min walking distance to Waterfront, 3min walking to Plaza Merdeka Shopping mall, huge hotel with awesome history. From the hotel, you can also walk to State Museum which is just next to the building. Staff is all good and polite. Breakfast is good. Will stay here again in the future.

              Reviewed March 01, 2019
              9.2
              Exceptional
              JACLYN from Malaysia
              Group
              Deluxe Room
              Stayed 1 night in March 2019

              Exceptional”

              Staying room 205. Toilet problem and aircond is not functioning.

              Reviewed March 05, 2019
              4.0
              KARINA from Malaysia
              Solo traveler
              Standard Room
              Stayed 2 nights in February 2019

              Acceptable”

              Made me waited for 2 hrs when i requested change room due to the door lock was not functioning when there are still rooms available for WALKED IN customers. Aren’t agoda customers equally important to walk ins? Please train your staffs properly to avoid such nonsense happen in the future.

              Reviewed February 26, 2019
              4.4
              Bryan from Malaysia
              Group
              Standard Room
              Stayed 2 nights in February 2019

              Cleanliness is failed and Its OLD without renovations. ”

              The cleanliness is not satisfied.

              Reviewed March 04, 2019
              8.4
              Excellent
              Ili from Malaysia
              Couple
              Standard Room
              Stayed 2 nights in January 2019

              Wifi problem and goosebumps. But overall is a good hotel”

              Basically this is an old hotel. Lobby is superb. It's my second time staying here. This round the standard room is spacey and comfortable. The staffs are all very professional, attentive and friendly. But, the minus point is the wifi connection. It was too slow and most of the time I couldn't connect at all. Another one is the swimming pool, which is small - only for kids. Certain time we felt the "chill" and "goosebumps" but luckily we never saw anything.

              Reviewed January 25, 2019
              9.2
              Exceptional
              Aniq from Malaysia
              Business traveler
              Deluxe Room
              Stayed 3 nights in January 2019

              Outstanding facilities”

              The hotel is located in the middle of Kuching town and really close to shopping mall and the latest attraction (the new Hana Bridge). The room rate is really great as compared to the value that you will get. The room is quite spacious, really comfy bed and pillow really help me to have a good sleep at night after work. If I come to Kuching another time, this hotel would be my ultimate choice. Only few things that can be improved is the selection of breakfast buffet and the friendliness of the counter staff. Should be more welcoming. Apart from that, all is great!

              Reviewed January 20, 2019
              8.0
              Excellent
              Jecquline from Malaysia
              Family with young children
              3 Bedroom Apartment
              Stayed 2 nights in December 2018

              Very good”

              Pros 1. Strategic 2. Value for money Cons 1. Normal check in is after 12. Came late around 3 , unfortunately the room was not ready. Need to wait more an hour, ( made our check in time roughly at 5pm) which was unaccpetable since ive booked the room few days earlier especially in this kind of well known hotel.

              Reviewed December 22, 2018
              10.0
              Exceptional
              IZZAH from Malaysia
              Solo traveler
              Standard Room
              Stayed 1 night in February 2019

              Location is so strategic”

              Loving my stay here. The location is so strategic and close to many attractions such as the Kuching Waterfront, Indian Street and we even walked to Mee Kolok Haji Salleh! The staffs were friendly and hotel decorations are so beautiful, with a touch of vintage and classic elements. Overall, I would recommend this hotel to all, especially young travellers.

              Reviewed February 18, 2019
              10.0
              Exceptional
              Muslianshah from Malaysia
              Solo traveler
              Standard Room
              Stayed 1 night in February 2019

              Exceptional”

              Good

              Reviewed February 22, 2019
              8.4
              Excellent
              herman from Indonesia
              Solo traveler
              Standard Room
              Stayed 1 night in February 2019

              great location”

              great location but this hotel too old so not too recommended

              Reviewed February 21, 2019
              9.2
              Exceptional
              nurul from Malaysia
              Couple
              Superior Room
              Stayed 2 nights in September 2018

              The best hospitality!!!”

              We got into our room, and noticed the control panel is faulty, some lights cant be switch on or off. We informed to the person in charge, and they switched our room at no extra pay, as the room was more expensive. One good thing is they have parking for the guest, which is what we considered the most when we book this hotel. Kudos to all!!

              Reviewed September 11, 2018
              5.6
              Siti
              Group
              Standard Room
              Stayed 3 nights in February 2019

              PLEASE IMPROVE YOUR HOTEL HYGIENE ”

              It was a beautiful hotel, but sadly I must say it is mud everywhere. The toilets room was not being maintained to the standard of 4 star Hotel it was really disappointing. Luckily the stuff are friendly and helpful so yeah it just it really RUGI for a 4 star hotel for not being maintained up to their standard. Thanks

              Reviewed February 26, 2019
              8.0
              Excellent
              mardiana
              Family with young children
              Standard Room
              Stayed 1 night in February 2019

              Good location”

              Nice staff..nice place...service ok..but the kitchen is not complete..cannot cooking..but its easy to find some restaurants there..

              Reviewed March 01, 2019
              4.8
              heng from Malaysia
              Solo traveler
              Standard Room
              Stayed 1 night in February 2019

              Unexpected and wrong star allocated”

              Charger shock facilities too old.

              Reviewed February 26, 2019
              6.0
              Arthur from Malaysia
              Business traveler
              Deluxe Room
              Stayed 1 night in February 2019

              Still expensive based on hotel age”

              Food is nice, room looks old

              Reviewed February 25, 2019
              7.6
              Very good
              KHALIL from Malaysia
              Business traveler
              Standard Room
              Stayed 1 night in February 2019

              Great service”

              - Telephone on room not working, I just ignore cause gonna stay for one night... - others than that, great service

              Reviewed February 21, 2019
              8.4
              Excellent
              rozita from Malaysia
              Family with teens
              2 Bedroom Apartment
              Stayed 2 nights in February 2019

              pleasant stay. enjoyable”

              strategic location. easy check in process. staff were friendly

              Reviewed February 07, 2019
              4.4
              Parvinder from Malaysia
              Solo traveler
              Deluxe Room
              Stayed 2 nights in January 2019

              Not a great place anymore.”

              This hotel has so much potential and they neglect basic needs of customers. Rooms are poorly maintained (even the new ones). The apartment units are dusty and old. Plumbing issues are likely part of their stay experience. They leave 2 bottles of shampoo in the rooms but not one shower gel. You’re expected to take a shower with the cheap hand soapbar.

              Reviewed January 28, 2019
              7.2
              Very good
              Nur from Malaysia
              Business traveler
              Standard Room
              Stayed 1 night in January 2019

              Boleh laaaa”

              Dari reception nmpk macam hotel mahal tapi masuk hermmm biasa2 je. Mcm hotel bajet. Last time i amik standard room ja xtau la klau bilik lain. Going for business trip so really a quick one stay at hotel. Utk sekadar bermalam dan x nk yg fancy2 u can choose this hotel

              Reviewed January 24, 2019
              2.8
              Ronnie from Malaysia
              Business traveler
              Deluxe Room
              Stayed 1 night in January 2019

              A run down hotel”

              I called and asked for a change of room immediately when I entered the 1st room that assigned to me. It's a room fitted for a family with kids: 1 king-size bed + 1 double bed! Then the front desk changed an accessible room for me. Too tired to make another request for change of room even thou the kind-side bed didn't look very much tidy up. no room slipper was provided. Walked bare foot in the bathroom that fits for wheel chaired old folks. Nightmare began when I decided to hit the sack, the wall lights couldn't be switched off! as the controlled panel was malfunctioned. To add my misery, the pillows and blanket smelled of bad odour. To confirm absent of proper house keeping, the next morning when I was about to take my shower, there's a small batch of black long hair laid on the bathroom. The problem was, I didn't wash my hair the night before and I'm a men with short hair. Darn! This was one of the worst hotel I'd ever checked in.

              Reviewed January 19, 2019
              12345
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              Merdeka Palace Hotel & Suites
              |Very good 7.5
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              • Excellent location
              • Sarawak Museum