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Very good 7.2
Based on 872 reviews

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About Merdeka Palace Hotel & Suites

Description

Strategically situated in an advantageous location, Merdeka Palace Hotel & Suites provides guests access to historical landmarks in Kuching. The hotel is only 15 minutes from the airport, and the Sarawak Museum, Chinese History Museum, and Islamic Museum are also nearby. The property is also a short walk to Plaza Merdeka, the Waterfront, and the Main Bazaar. Merdeka Palace Hotel & Suites features 213 rooms inclusive of apartment suites which offer facilities and services that include Wi-Fi access, a health center, gym, swimming pool, and a sauna. Merdeka Palace Hotel & Suites also offers guests a chance to enjoy four international food and beverage outlets - The Ristorante Beccari Italian restaurant, all-day dining at the Aurora Court, Seattle Coffee & Tea, and La Habana Cigar Divan.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Playground

Access

  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 33.35MYR
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2 km
Distance to Airport: 12 km
Internet Usage Fee: 9per hourMYR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 19
Number of Restaurants: 2
Number of Rooms : 213
Time to Airport (Minutes): 25
Year Hotel Built: 1997
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Verified traveler reviews

Filter by traveler type
Very good



based on 872 reviews
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for money 7.1
  • Food/Dining 6.9
Sort by
fatimah from Malaysia
Families with young children
2 Bedroom Apartment
Stayed 3 nights in September 2016
family
the cleaner staff very lazy, we stay for 3 day, the hotel service from cleaning room doesn't change the towel, didn't refill tissue, didn't provide towel for 4 person, didn't tidy the apartment, when every time we ask for it, they said can't refill. very bad staff.some more torn towel that provide for us. first time in my life my family got a bad situation for vacation.
Reviewed September 30, 2016
azeman from Malaysia
Business travelers
Standard Room
Stayed 1 night in January 2013
nice n comfortable to stay
value for money
Reviewed September 30, 2016
Sheila from Malaysia
Business travelers
Standard Room
Stayed 1 night in September 2016
good place to stay
great location
Reviewed September 29, 2016
LI from Malaysia
Groups
Standard Room
Stayed 1 night in September 2016
Good location
The room was smelly once we went in. The staff only came an hour later after the complaint. She sprayed something like febreeze or air freshener but the smell cannot totally disappear. The standard room is small and one of the plug near to bed was not functioning.
Reviewed September 28, 2016
Eunice from Malaysia
Groups
Standard Room
Stayed 2 nights in July 2016
Getaway with friends
The room is quite disappointing for a hotel rated 4 stars
Reviewed September 28, 2016
Suffian from Malaysia
Business travelers
2 Bedroom Apartment
Stayed 2 nights in September 2016
Excellent, tecommended tp griends
Friendly staffs & nice food. Old TV set need to change to new one. The quality of the picture were poor.
Reviewed September 27, 2016
Kelvin from Singapore
Business travelers
Deluxe Room
Stayed 3 nights in September 2016
NA
NA
Reviewed September 27, 2016
Kennedy from Malaysia
Business travelers
Standard Room
Stayed 2 nights in September 2016
Friendly Staff
Tasty traditional Food
Reviewed September 26, 2016
Wong from Malaysia
Couples
Standard Room
Stayed 1 night in September 2016
Disappointment
No towel provided until 7pm. Staffs are inpolite
Reviewed September 24, 2016
SUIF from Malaysia
Business travelers
Deluxe Room
Stayed 1 night in September 2016
Take a look at the photos displayed in the hotel, you will learn Sarawak history in no time.
Located in town center, just next to the museum (one of it still in consruction). Only need to improve on the food variety especially during breakfast. Should promote local dishes such as Laksa Sarawak & mee kolok
Reviewed September 23, 2016

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